Top BPO Companies in Ohio
6 Leaders 15 Contenders
122 Companies
List of the Top Ohio BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves OhioServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Reviews mention Well-organized projects
Clients consistently commend Unity Communications for their well-organized project management, highlighting effective communication and workflow. One client noted, "They were very organized, thorough and delivered on promises," while another emphasized the positive impact on their business, stating, "Ever since I hired Unity, I was able to scale my business to a higher level." Overall, the sentiment reflects a high level of satisfaction with project organization and execution, with no significant areas for improvement identified.-
Lead Generation for Telecommunications Brand
5.0 Jul 29, 2019We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves OhioServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves OhioServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$100,000+Undisclosed10,000+Serves OhioServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.-
BPO Services for E-Commerce Company
5.0 Mar 31, 2022The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a customer service and call center company known for its efficient and flexible support services, including phone and email inquiries, order processing, and customer engagement. The company is praised for its high customer satisfaction, consistent service delivery, and low turnover rates, with over 85% of feedback highlighting their success in meeting service and revenue goals.
Industry Experience
Ver-A-Fast demonstrates strong expertise across various industries including Insurance, Retail, Business Services, and Food & Beverage. Clients commend their efficient call management, responsiveness, and ability to meet service and revenue goals. In Insurance and Retail, Ver-A-Fast has notably improved customer response times and boosted sales performance. Their experience in Business Services showcases a high connection rate and reliability. Overall, feedback is positive, indicating they are well-suited for companies seeking robust customer support solutions.
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Business services Retail Insurance Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
70% Demand Generation Marketing10% Call Center Services10% Market Research +1 service10% Sales OutsourcingSee all 8 projectsJMS Elite is a business development company specializing in lead generation and sales outreach for B2B companies. Across their reviews, clients consistently commend their professionalism, strategic alignment, and effectiveness in reaching decision-makers, with approximately 90% of reviews highlighting their high-quality team. JMS Elite is noted for generating significant leads and consistently delivering timely results, though clients acknowledge their niche is more suited for targeted, strategic programs rather than high-volume environments.
Reviews mention Results-oriented
Clients consistently commend JMS Elite for their results-oriented approach, noting significant improvements in lead generation and response rates. One client reported increasing their lead response rate from 3.5% to 9% and booking 200 meetings worth $10M in projects over two years. Another emphasized that JMS Elite delivered quality leads aligned with their organizational needs, executing programs flawlessly and yielding stellar results. Overall, the sentiment reflects a strong appreciation for the company's commitment to achieving measurable outcomes.-
Lead Generation & Calling Program for Marketing Agency
5.0 Feb 4, 2021Our program is still in progress and we have been very happy with the results so far. The onboarding process was thorough and the communication between our team and their callers was excellent. We receive timely reporting and have full transparency into the calling program.
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Outbound Voice Services for High-Tech Services Company
5.0 Jun 23, 2020The results from the campaign were in line with our expectations, and we received quality leads that were the perfect fit for our organization. I have used JMS Elite for many years and each time the programs are flawlessly executed with stellar results. Every company that I recommend JMS Elite to has gone back and used them again.
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Industry Experience
JMS Elite demonstrates expertise across various industries including Advertising & Marketing, Insurance, Energy & Natural Resources, Manufacturing, IT Services, and others. Feedback highlights their strengths in lead generation, personalized service, and high-quality business development representatives. Clients commend their strategic approach and ability to boost engagement metrics significantly. Overall, sentiment is highly positive, particularly in B2B sectors, making JMS Elite a strong candidate for organizations seeking targeted outreach and demand generation.
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Manufacturing IT Services Energy & natural resources Insurance Advertising & marketing Other industries SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight JMS Elite's exceptional value for money, citing significant cost savings and quality outcomes. One client noted a 300% reduction in cost per meeting while generating $10M in projects, emphasizing the company's effectiveness. Another client praised their $50–$65 per hour pricing as a worthwhile investment that doubled their active pipeline. Overall, feedback reflects a strong alignment of quality, professionalism, and competitive pricing, establishing JMS Elite as a valuable partner for lead generation and sales support.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
25% Market Research25% Sales Outsourcing10% Marketing Strategy +8 services5% Affiliate Marketing5% Content Marketing5% Direct Marketing5% Email Marketing5% Event Marketing5% Mobile & App Marketing5% Other Digital Marketing5% Social Media MarketingSee all 1 projectsCaret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.
Industry Experience
Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.Was this helpful?
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
25% Back Office Outsourcing15% Accounting15% Call Center Services +6 services15% Customer Service Outsourcing10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
Industry Experience
Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.Was this helpful?
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$1,000+< $25 / hr50 - 249West Chester, OH
Services provided
59% Customer Service Outsourcing26% Back Office Outsourcing15% StaffingSee all 3 projectsSrisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Srisys Inc's reasonable pricing, noting that the services help them save both time and money. One client highlighted a savings of over $100 per month, emphasizing that the company charges a fair price while providing effective solutions. Additionally, feedback indicates that clients feel they are treated fairly and appreciate the transparency in the pricing structure, contributing to a favorable overall perception of the company's value.-
Data Entry for SMB Healthcare Company
4.0 Aug 12, 2017I do not have our records in front of me, but I know that we have been treated fairly. They charge a fair price and they are very good at addressing any questions you may have.
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Industry Experience
Srisys Inc has received positive feedback primarily in the Information Technology and Healthcare industries. Clients appreciate their customer support, responsiveness, and professionalism, noting significant time and cost savings. In IT, businesses value their ability to manage high call volumes efficiently. In Healthcare, they provide essential back-office support, allowing medical staff to focus on patient care. Overall, Srisys Inc is recognized for their reliability and commitment to quality service, making them a suitable choice for organizations in these sectors.
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Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Srisys Inc as providing good value for money, with several reviews highlighting cost savings and fair pricing. One client noted saving over $100 monthly, while another mentioned saving thousands of dollars. However, there are suggestions for improvement, such as offering more services for less money. Overall, the sentiment indicates satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+Undisclosed250 - 999Canton, OH
Services provided
40% Call Center Services32% Customer Service Outsourcing18% Sales Outsourcing +2 services5% Digital Strategy5% Social Media MarketingIncept is a telephone answering service in Canton, Ohio. Founded in 1993, the team offers Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed250 - 999Columbus, OH
Services provided
45% Call Center Services25% AI Development15% Back Office Outsourcing +1 service15% Customer Service OutsourcingSee all 1 projectsPrimeSync offers services such as accounts receivable management, tenant communications, and support for Spanish-speaking clients. Overall, the reviews highlight PrimeSync's high quality of work, effective project management, and convenience of remote workers, leading to increased collections and alleviated workloads for clients. The company's ability to meet expectations and deadlines is also consistently praised.
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UndisclosedUndisclosed250 - 999Defiance, OH
Services provided
55% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center ServicesCustomer Service Outsourcing company Mammoth Tech was founded in 1964. The agency offers Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+$150 - $199 / hr10 - 49Cincinnati, OH
Services provided
15% Branding15% Web Development10% Content Writing Services +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web DesignSee all 1 projectsAMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.
Industry Experience
AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.Was this helpful?
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$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
56% Call Center Services44% Customer Service OutsourcingSee all 1 projectsConvergys provides customer service assistance and aims to increase sales for e-commerce businesses. Across the reviews, clients highlight their excellent project management, timely delivery, and ability to meet diverse needs. Convergys is frequently praised for its high ratings and proximity to clients' geographic locations.
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UndisclosedUndisclosed50 - 249Columbus, OH
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFortuity is an answering service. Headquartered in Columbus, Ohio, their midsize team offers Call Center Services and Back Office Outsourcing. The firm was established in 2017.
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UndisclosedUndisclosed50 - 249Cincinnati, OH
Services provided
45% Customer Service Outsourcing40% Call Center Services15% Back Office OutsourcingSALIX, a Customer Service Outsourcing company, was launched in 1999. The midsize team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Fairlawn, OH
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingMidsize answering service company Summit Advantage LLC, is located in Fairlawn, Ohio. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Columbus, OH
Services provided
70% Call Center Services15% Back Office Outsourcing15% Business ConsultingHeadquartered in Columbus, Ohio, Pearl Interactive Network Inc. Is a telephone answering service. Their services include Call Center Services and Business Consulting.
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$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
25% Customer Service Outsourcing20% AI Development20% Sales Outsourcing +3 services15% Call Center Services10% Back Office Outsourcing10% Content Moderation ServicesSee all 5 projectsSummitNext is a recruitment and staffing agency known for its proficiency in finding niche talent and managing employee services. The company has garnered a high level of satisfaction, with reviews highlighting their timely delivery, quality candidate sourcing, and adaptability to client needs. Approximately 80% of reviewers praised SummitNext for their responsiveness and professionalism. No significant areas for improvement were frequently noted.
Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (6)Beachwood, OH
23600 Mercantile Road
Beachwood, OH 44122101 - 150
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UndisclosedUndisclosed50 - 249Twinsburg, OH
Services provided
25% Customer Service Outsourcing25% Fulfillment25% Warehousing & Distribution +2 services20% Call Center Services5% Back Office OutsourcingRush Order, a Fulfillment company, was launched in 1989. The company specializes in Fulfillment and Warehousing & Distribution.
Read moreSee All Locations (2)Twinsburg, OH
Independence Parkway
Twinsburg, OH 44087101 - 150
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UndisclosedUndisclosed250 - 999Cleveland, OH
Services provided
25% Business Consulting25% Call Center Services25% Customer Service Outsourcing +1 service25% Logistics & Supply Chain ConsultingLaunched in 1993, Revenue Group is a Business Consulting company. The company provides Business Consulting and Call Center Services, and is midsize.
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$1,000+< $25 / hr10 - 49Cincinnati, OH
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services5% Search Engine Optimization5% Social Media MarketingSaztech Solutions is an answering service company. They are based in Cincinnati, Ohio, and their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Westerville, OH
Services provided
80% Call Center Services20% Customer Service OutsourcingNo More Phone Tag is a telephone answering service. Their small team is in Westerville, Ohio. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Medina, OH
Services provided
70% Call Center Services15% Email Marketing5% CRM Consulting and SI +2 services5% Pay Per Click5% Search Engine OptimizationConcept Services is an answering service company located in Medina, Ohio. Their services include Call Center Services and Email Marketing.
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UndisclosedUndisclosed10 - 49Plain City, OH
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Market ResearchMarket Research company TenPoint Complete was established in 1993. The team specializes in Market Research and Call Center Services and is headquartered in Plain City, Ohio.
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
100% Customer Service OutsourcingHarper & Company CPA Plus is a Customer Service Outsourcing company headquartered in Columbus, Ohio. The team focuses on Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49Westlake, OH
Services provided
100% Customer Service OutsourcingBin Bath, a Customer Service Outsourcing company, is located in Westlake, Ohio. The team specializes in Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9Akron, OH
Services provided
75% Customer Service Outsourcing10% Call Center Services10% Other IT Consulting and SI +1 service5% Business ConsultingAGS Solutions LLC, a Customer Service Outsourcing company, was launched in 2013. The firm specializes in Customer Service Outsourcing and other IT consulting and SI.
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$1,000+$25 - $49 / hr50 - 249Hilliard, OH
Services provided
50% Call Center Services20% Language Interpretation20% Translation +1 service10% Customer Service OutsourcingFluency LLC is a call center company. Located in Hilliard, Ohio, the firm specializes in Call Center Services and Translation.
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$1,000+$150 - $199 / hr2 - 9Toledo, OH
Services provided
50% IT Managed Services13% Cloud Consulting & SI13% Cybersecurity +2 services13% Other IT Consulting and SI11% Call Center ServicesComprehensive Data Services, Inc is an IT managed services company. Established in 1986, the agency specializes in IT managed services and cloud consulting & SI.
Read moreMore responsive than most other service providers
Get in TouchComprehensive Data Services, Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Logan, OH
Services provided
20% Sales Outsourcing15% Content Marketing10% Customer Service Outsourcing +10 services10% Email Marketing5% Event Marketing5% Graphic Design5% Market Research5% Marketing Strategy5% Pay Per Click5% Search Engine Optimization5% Social Media Marketing5% Video Marketing5% Web DesignPartner in Publishing is a small Glastonbury, Connecticut-based Sales Outsourcing company. Their services include Sales Outsourcing and Content Marketing.
Read moreSee All Locations (2)Logan, OH
12684 College Prospect Drive
Logan, OH 431386 - 9
6147258997
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UndisclosedUndisclosed50 - 249Cincinnati, OH
Services provided
25% Print Design25% Warehousing & Distribution20% Call Center Services +2 services20% Customer Service Outsourcing10% Sales OutsourcingMarketing Support Services is a print design agency established in 1987. The company focuses on Print Design and Warehousing & Distribution, and is midsize.
Read more -
UndisclosedUndisclosed50 - 249Beachwood, OH
Services provided
100% Back Office OutsourcingManifest Technology Solutions, a Back Office Outsourcing company, is located in Beachwood, Ohio. They specialize in Back Office Outsourcing.
Read more -
$1,000+$100 - $149 / hr10 - 49Hudson, OH
Services provided
20% Call Center Services20% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services20% IT Strategy ConsultingBased in Hudson, Ohio, Corporate Technologies Group is an IT strategy consulting company. They focus on IT strategy consulting and cloud consulting & SI.
Read more -
UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock Safe Services is a Business Consulting company. Established in 1992, the agency is based in Cleveland, Ohio. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49North Randall, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUniversal Locksmith Store, a small Business Consulting company, is based in North Randall, Ohio. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1984, Exclusive Locksmith Service is a Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Dayton, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLittle Village Locksmith Store is a Business Consulting company headquartered in Dayton, Ohio. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBaldwin Locksmith Store is a Business Consulting company. They focus on Business Consulting and Back Office Outsourcing and are headquartered in Columbus, Ohio.
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UndisclosedUndisclosed10 - 49Dayton, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Liberty Locksmith Store was launched in 1999. The team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAtlantic Locksmith Store is a small Columbus, Ohio-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Middletown, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith Master Shop, a Business Consulting company, offers Business Consulting and Back Office Outsourcing. The company is headquartered in Middletown, Ohio.
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UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Master Lock & Key Store is headquartered in Cleveland, Ohio. They focus on Business Consulting and Back Office Outsourcing and were established in 2005.
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UndisclosedUndisclosed10 - 49North Royalton, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAffordable Locksmith Services is a small Business Consulting company based in North Royalton, Ohio. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUsa Locksmith Service is a Business Consulting company. The Cincinnati, Ohio-based team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Cleveland, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Services is a Cleveland, Ohio-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1991, Expert Locksmith Store is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing and is located in Cincinnati, Ohio.
Read more -
UndisclosedUndisclosed10 - 49Clayton, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementNeighborhood Locksmith is a Business Consulting company. The team is located in Clayton, Ohio, and their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAffordable Locksmith Services is a Business Consulting company. The Cincinnati, Ohio-based firm focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGeneral Locksmith Store is a Business Consulting company. Located in Columbus, Ohio, the agency was established in 1975. Their team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGallery Locksmith Store, a small Business Consulting company, is in Columbus, Ohio. The team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Worthington, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Affordable Locksmith Services is in Worthington, Ohio. The team specializes in Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Cincinnati, OH
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocated in Cincinnati, Ohio, Atlantic Locksmith Store is a Business Consulting company. They provide Business Consulting and Back Office Outsourcing and were launched in 1976.
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List of the Top 6 Ohio BPO Services
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Ability to deliver
22.1/40.016.2/20 Reviews1/10 Clients & Experience4.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Mentor, OH
Ability to deliver
22/40.017.8/20 Reviews4.2/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr10 - 49Willoughby, OH
Ability to deliver
31.5/40.016.4/20 Reviews9.8/10 Clients & Experience5.3/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
UndisclosedUndisclosed10 - 49Columbus, OH
Ability to deliver
29.6/40.016.2/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$10,000+< $25 / hr250 - 999Valley View, OH
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr50 - 249West Chester, OH
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+Undisclosed250 - 999Canton, OH
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed250 - 999Columbus, OH
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed250 - 999Defiance, OH
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$150 - $199 / hr10 - 49Cincinnati, OH
Ability to deliver
18.5/40.016.4/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr10,000+Cincinnati, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Cincinnati, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Fairlawn, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Columbus, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Beachwood, OH
Ability to deliver
29/40.015.8/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed50 - 249Twinsburg, OH
Ability to deliver
6/40.00/20 Reviews1.8/10 Clients & Experience4.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed250 - 999Cleveland, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Cincinnati, OH
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr2 - 9Westerville, OH
Ability to deliver
4.5/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Medina, OH
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other
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