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Top Call Center Services & Voice Services in Calgary

Ratings Updated: September 18, 2026

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Featured

What are Featured Providers?

Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Industry Experience

Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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More responsive than most other service providers

Helpware CX is very responsive
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Select VoiceCom

Not yet reviewed

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall Contact Centers is a prominent provider of Contact Center Services, specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Their reviews are overwhelmingly positive, with clients praising their efficiency, responsiveness, and proactive approach. Notably, 100% of reviewers commend their project management skills, and a significant portion highlights their ability to swiftly adapt to client needs and maintain high-quality service standards.

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Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding SureCall's reasonable pricing, noting it as a key factor in their decision to select the company. One client highlighted that SureCall designed a tailored package at a very reasonable price, which contributed to their overall satisfaction. Additionally, the emphasis on providing good value for cost was mentioned as a significant reason for choosing SureCall over competitors, reinforcing the company's reputation for affordability without compromising quality.

Call Center Services for Exotic Car Dealership

5.0 Oct 3, 2024

They asked all the right questions to learn about our business and what we wanted to achieve and then designed a great package at a very reasonable price.
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Industry Experience

SureCall Contact Centers has demonstrated strong expertise across various industries, including real estate, advertising & marketing, financial services, automotive, business services, government, hospitality, and consumer products. Clients appreciate their responsiveness, project management, and the ability to handle diverse customer service needs effectively. Overall sentiment is highly positive, particularly in advertising, where they excel in improving customer satisfaction, and in financial services for their flexibility and value. This makes them a fitting partner for organizations seeking reliable, efficient support in these sectors.
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Advertising & marketing Financial services Automotive Business services Government Hospitality & leisure Consumer Products Real estate Sports

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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Calgary, Canada

Suite 410 - 2535 3 Ave SE
Calgary, Canada T2A 7W5
101 - 150

18773100088

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BitWide

5.0 12 reviews

$1,000+

$25 - $49 / hr

10 - 49

Calgary, Canada

Services provided

30% Call Center Services

30% Sales Outsourcing

25% Email Marketing +1 service

15% Content Writing Services

BitWide is a company specializing in outbound call center and telemarketing services, focusing on lead generation and customer engagement. The reviews reflect a positive overall sentiment, with 100% of clients commending their effective communication and adaptability. Notably, 60% of reviewers appreciated their project management and service customization, while 40% highlighted the responsiveness of their team in addressing client needs.

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Industry Experience

BitWide has received positive feedback across several industries including Consumer Products, Business Services, IT Services, Software, and Advertising & Marketing. Clients appreciate their effective lead generation, strong communication, and adaptability in outreach tactics. Notably, their expertise in cold calling and LinkedIn engagement has significantly boosted client sales metrics and brand awareness. Overall sentiment indicates a strong fit for companies seeking reliable sales outreach solutions, particularly in technology, marketing, and service-oriented sectors.
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Consumer Products Business services IT Services Advertising & marketing Software

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight BitWide's competitive pricing and excellent value for money. For instance, one reviewer noted that BitWide offered a 'good value for cost,' while another emphasized their affordability compared to competitors. The sentiment across reviews reflects satisfaction with the pricing model, as clients appreciated the balance between cost and the quality of service received, leading to measurable outcomes such as increased leads and profitability.
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Canada (6) India (1) Russia (1) United States (1)

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2 of 2 Calgary-based reviews are 5 stars

Less than $10,000 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

Sales Outreach for IT Company
5.0 — BitWide provided call center services for an IT company. They were responsible for connecting with prospects through LinkedIn and following up with unresponsive leads each month through phone calls. Read more
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Featured

What are Featured Providers?

SupportYourApp

4.8 86 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.

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30 of 33 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
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Industry Experience

SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
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Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Calgary, Canada

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (6) Canada (1) Malaysia (1)

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Simply Contact

4.8 26 reviews

$1,000+

< $25 / hr

250 - 999

Serves Calgary, Canada

Services provided

35% Call Center Services

55% Customer Service Outsourcing

10% Back Office Outsourcing

Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

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Reviews mention Innovative
Clients have expressed a strong sentiment of innovation regarding Simply Contact's services. One client highlighted their 'remarkable adaptability and innovation' in customer service, emphasizing the company's proactive approach to tailoring solutions to specific needs. The successful implementation of multilingual support also showcased their ability to enhance service quality and customer engagement. Overall, feedback reflects a positive perception of Simply Contact as an innovative partner in addressing complex challenges.

Customer Service Outsourcing for Authentication Solutions Co

5.0 Oct 18, 2023

The collaboration with Simply Contact led to a significant improvement in our customer service metrics. We achieved a 45% reduction in response times and a 30% increase in customer satisfaction scores. The analytics provided by Simply Contact allowed us to identify areas for improvement and implement strategic changes, driving continuous enhancement in service quality. Their ability to provide support in multiple languages without compromising on quality was truly impressive. Their proactive approach in suggesting improvements and innovations to enhance customer experience stood out.
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Customer Service Outsourcing for Data Analytics Company

5.0 Oct 16, 2023

With Simply Contact's expertise, we witnessed a 35% uptick in positive customer feedback on our live chat and social media channels. Additionally, the multilingual support led to a broader customer reach, enhancing our brand's global presence. The adaptability and innovation Simply Contact brings to customer service are remarkable. Their ability to tailor solutions that fit our specific needs, coupled with a proactive approach in anticipating and addressing challenges, has been a standout quality.
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12 of 15 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
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Industry Experience

Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.
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Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

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Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

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Line One Contact Centres Inc

4.3 3 reviews

$1,000+

Undisclosed

250 - 999

Calgary, Canada

Services provided

35% Call Center Services

25% Customer Service Outsourcing

20% IT Managed Services +2 services

10% Back Office Outsourcing

10% Business Consulting

Line One Contact Centres Inc offers comprehensive Contact Center Services, including Inbound and Outbound Call Center, Customer Support, and Telephonic Support. The company consistently receives positive feedback, with a 100% satisfaction rate among reviewers. Clients commend their flexibility, adaptability to new technologies, and excellent project management, highlighting their ability to maintain high service standards and minimal errors.

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Reviews mention Knowledgeable
Clients consistently praise Line One Contact Centres Inc for their knowledgeable approach and effective communication. One client highlighted their ability to provide insightful solutions and adapt to complex needs, noting, 'They always dwell on finding the best solutions.' Another emphasized their support in increasing response rates and implementing useful initiatives. Overall, the sentiment reflects a strong appreciation for their expertise and flexibility in addressing diverse customer requirements.

Technical & Operational Support for Vehicle Manufacturer

4.0 Apr 21, 2021

We make sure to involve ourselves in the project management process, and their team complements us well by providing productive insights and studying the trends that can help us get better outcomes. They implement solutions that we can always leverage for our company’s improvement. Line One Contact Centres Inc is a highly flexible team.
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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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Calgary, Alberta (1) Toronto, Ontario (1) Quebec, Quebec (1)

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$200,000 – $999,999 avg. project cost for Call Center Services services in Calgary

Calgary-based Call Center Services project highlight

IT Help Desk Services for National Homebuilding Company
4.5 — A national housebuilding company hired Line One Contact Centres Inc for IT help desk services. The team provides after-hours support for tier one and two level services using ServiceNow. Read more
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Telelink

4.8 3 reviews

$1,000+

< $25 / hr

50 - 249

Calgary, Canada

Services provided

100% Call Center Services

Telelink is a provider of Contact Center Services, specializing in Inbound Call Center support and Customer Service Center solutions. With a focus on customer care, Telelink is consistently praised for their responsive and professional service, with 100% of reviewers expressing satisfaction. Clients commend their effective call handling and seamless integration into business operations, highlighting their attentiveness and ability to ensure quality results.

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Reviews mention Easy to work with
Clients consistently describe Telelink as responsive and personable, highlighting their ease of collaboration. One client noted, 'They’re responsive and easy to work with,' and praised their ability to quickly implement changes. Another emphasized the welcoming nature of their staff, stating, 'I can’t say anything bad about them.' Overall, the sentiment reflects a strong satisfaction with Telelink's approachability and adaptability, reinforcing their reputation as a dependable partner.

Call Center Services for Moose Incident Reporting Nonprofit

5.0 Aug 12, 2020

Telelink is incredibly personable. They’re responsive and easy to work with. If there’s ever an issue or a change we’d like to make, it’s completed within the day.
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2 of 3 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hotel & Resorts Company
5.0 — Telelink has provided 24/7 call answering services for a hotel and resort company. Their work also includes conversations about hotel amenities and service promises. Read more
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Industry Experience

Telelink has received positive feedback across various industries, including Hospitality & Leisure, Mechanical Contracting, and Nonprofit. Clients highlight their effective customer service, responsiveness, and ability to quickly adapt to specific needs, enhancing overall customer experience. In Hospitality, they excel in handling reservation calls, while in Mechanical Contracting, they streamline urgent service calls. Nonprofit clients appreciate their personable approach and data reporting capabilities. Overall, their strengths in communication and project management make them a suitable partner across diverse sectors.
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Construction Hospitality & leisure Nonprofit

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Calgary, Canada

8500 Macleod Trail Southeast
Calgary, Canada T2H 2N1
21 - 30

1-403-571-0600

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CommAlert

5.0 2 reviews

$50,000+

$150 - $199 / hr

50 - 249

Calgary, Canada

Services provided

35% Call Center Services

35% Business Continuity Management

15% Building Security Services +1 service

15% Business Consulting

The CommAlert Group is a distinguished provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. With overwhelmingly positive feedback, clients commend their professionalism, 100% call answer rate, and willingness to exceed expectations. Approximately 100% of reviewers highlight their exceptional customer service and effective call handling, underscoring their strategic advantage in maintaining customer satisfaction.

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Reviews mention Timely
Clients have consistently praised The CommAlert Group for their timely communication and responsiveness. One review highlighted that communication timelines are always quick and that outstanding issues are resolved promptly. The Account Manager, Jessica, was noted for keeping clients informed about developments and suggesting improvements. Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating that the company excels in delivering timely service and support.

Call Center Services For Digital Marketing Agency

5.0 Jan 31, 2022

Communication timelines are always quick, effectively and any outstanding issues are wrapped up in a timely manner.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services For Digital Marketing Agency
5.0 — The CommAlert Group provides call center services for a digital marketing agency. They are supporting the client's offline business hours and handle inbound calls. Read more
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$1,095 Best for small organizations with basic needs $1,799 Best for mid‑size organizations managing growth $2,675 Best for large or resource‑intensive enterprises

Complete Care Suite Pricing
The CommAlert Group’s Complete Emergency Care Suite delivers a fully integrated emergency communications support 24/7. Designed to protect both communities and employees, with continuous monitoring, reporting, and procedure updates, your safety strategy stays responsive, reliable, and effective.
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Calgary, Canada

888 3rd Street Bankers Hall, West Tower, 10th Floor
Calgary, Canada T2P 5C5
31 - 40

18006137774

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Royal Genix

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Calgary, Canada

Services provided

50% Email Marketing

50% Sales Outsourcing

Royal Genix is a digital marketing and lead generation company known for its exceptional project management and customer-focused service. With a 100% positive feedback rate, clients highlight the company's effectiveness in generating leads and increasing revenue, driven by Benny's dedication and professionalism. Reviewers frequently commend Benny for his organizational skills and commitment to client success.

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Industry Experience

Royal Genix has demonstrated significant expertise in the construction and software industries. In construction, they excelled in digital marketing, generating substantial leads and enhancing client communication, earning praise for their dedication and organizational skills. In the software sector, they provided effective email marketing and lead generation solutions, achieving impressive returns on investment. Overall, the sentiment is overwhelmingly positive, highlighting their flexibility, value-driven approach, and commitment to client success, making them a strong candidate for businesses in these fields.
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Construction Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Royal Genix for their competitive pricing and exceptional value for money. One client noted a flexible pricing agreement, stating they spent approximately $6,000 and generated $25,000 in monthly revenue, yielding a significant ROI. Another client emphasized the fair pricing and strong commitment from the team, highlighting their willingness to go above and beyond. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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Canada (1) Turkey (1)

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Wise IT Inc.

5.0 1 review

$1,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

15% Call Center Services

50% IT Managed Services

15% Web Design +2 services

10% Cybersecurity

10% Search Engine Optimization

Wise IT Inc. is an IT service provider specializing in ongoing and as-needed IT assistance, including tech onboarding, office setup, and troubleshooting. The company is noted for its strong reliability, quick response times, and personalized service. All reviewers express positive feedback, highlighting their knowledgeable and meticulous project management approach.

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Industry Experience

Wise IT Inc. has demonstrated strong expertise in the Arts, Entertainment & Music industry, providing reliable IT support to small businesses without dedicated IT departments. Clients appreciate their quick response times, personalized service, and ability to offer tailored solutions at various price points. Overall sentiment within this industry is highly positive, with clients highlighting the company's meticulousness and strong reliability, making them a solid choice for businesses seeking IT assistance.
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Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Wise IT Inc.'s pricing, noting flexibility with monthly expenses ranging from $500 to $2,000 based on specific needs. The company is commended for offering various solutions at different price points, allowing clients to choose what best fits their budget. Overall, feedback highlights the value for money and reliability of their services, with one client stating, 'I wouldn’t hesitate to refer them to anyone' due to their quick response and effective problem-solving.
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Featured

What are Featured Providers?

Virtual Sales Limited

4.8 20 reviews

Premier Verified

$1,000+

$50 - $99 / hr

10 - 49

Serves Calgary, Canada

Services provided

50% Call Center Services

50% Sales Outsourcing

Virtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.

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3 of 6 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
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Industry Experience

Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
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Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Business services Information technology

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More responsive than most other service providers

Virtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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England (9) United States (4) Bulgaria (1) Croatia (1) France (1)

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Valoris Center

4.9 15 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Calgary, Canada

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% CRM Consulting and SI

Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

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Reviews mention Customized support
The feedback highlights Valoris Center's commitment to customized support, as evidenced by their tailored solutions for customer satisfaction surveys and lead management. Clients appreciate the proactive communication and real-time problem-solving during daily discussions. The dedicated team, led by a Service Delivery Manager, ensures effective collaboration. Overall sentiment is positive, with clients noting Valoris as a reliable partner that adapts to their specific needs, although some initial operational adjustments were necessary.

BPO for Automobile Importer And Distribution Company

5.0 Jan 13, 2023

We have daily catch-up discussions on specific situations that appear, and we appreciate that we can solve them together on the spot and get feedback in real-time on survey forms. Their previous experience and knowledge, the professional team, and their willingness to customize the solution for us. When we started the project, we shifted significantly in the operational area, but we worked on calibrating and building our partnership.
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7 of 9 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
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Industry Experience

Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

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Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)

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A-SALES AB

4.8 68 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Calgary, Canada

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

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Reviews mention Personable
Clients consistently highlighted A-SALES AB's personable approach, noting that their team was not only responsive but genuinely invested in their businesses. One client remarked on the 'balance of personalization at scale,' emphasizing that outreach felt tailored rather than generic. Another mentioned that every team member was 'a pleasure to work with' and showed real interest in their company, reflecting a strong alignment in values and a commitment to building lasting relationships.

Lead Generation Services for IT Company

5.0 Apr 2, 2024

We're impressed with how A-Sales has personalised our sales journey. Instead of offering a one size fits all strategy, they tailored their approach, diving headfirst into our business complexities. Their team didn’t work for us, but with us, truly embodying the essence of a partnership.
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Lead Generation for Education Company

5.0 Dec 10, 2024

Their team has been extremely responsive to anything we ask of them and manage our expectations very well when it comes to due dates on changes/additions to the project. Everyone on the A-Sales team that I have come across is not only personable, but also very invested and interested in our company as a whole. Everyone has been a pleasure to work with and seems genuinely interested in our company.
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Lead Generation for Video Editing Subscription Company

5.0 Aug 17, 2025

The campaign launched without delays, and the fact that the first qualified meetings were secured in the very first week is a strong indicator of efficient execution. At no point did we experience slippage or last-minute scrambling; everything was handled with consistency and reliability. What did you find most impressive or unique about this company? Balance of personalization at scale. Every outreach felt tailored to the account, yet they managed to run campaigns efficiently without losing quality.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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Grow and Scale

5.0 1 review

$5,000+

Undisclosed

2 - 9

Calgary, Canada

Services provided

30% Business Consulting

20% Sales Outsourcing

10% Account-Based Marketing +4 services

10% Content Marketing

10% Demand Generation Marketing

10% Market Research

10% Marketing Strategy

Grow and Scale is a competitive intelligence and sales enablement company noted for its detailed technical feature breakdowns and marketing analysis. Their services are highly valued, with 100% of reviewers praising their ability to exceed expectations and deliver on time. While praised for flexibility and professionalism, one reviewer suggested improving by ensuring contracts are signed before commencing work.

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Industry Experience

Grow and Scale has demonstrated strong expertise in the Software industry, delivering exceptional competitive intelligence and market analysis for clients. Feedback highlights their ability to provide in-depth technical breakdowns, timely and flexible project management, and impressive communication. The provider's strengths include thorough research capabilities and a strong focus on client needs, resulting in high client satisfaction. Overall, their services are highly regarded, making them a suitable partner for projects requiring detailed competitive insights and sales enablement.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have consistently praised Grow and Scale for their competitive pricing and overall value for money. One reviewer noted that the pricing fit their budget and highlighted the good value relative to the cost. Additionally, the company was recognized for delivering high-quality work on time, often exceeding expectations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided.
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Jump Contact Center

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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What are Featured Providers?

Appointment Setter Online

5.0 54 reviews

Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Calgary, Canada

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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Average Project Cost Breakdown

$10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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United States (20) Canada (8) France (1)

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Big Sky Call Centers

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

80% Call Center Services

20% Back Office Outsourcing

Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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Select Call Centre

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Calgary, Canada

Services provided

100% Call Center Services

Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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Calgary, Canada

840 6 Ave SW
Calgary, Canada T2P 3E5
2 - 5

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Atcom

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

60% IT Managed Services

20% Cloud Consulting & SI

Atcom is an IT managed services company. The small Calgary, Canada-based team provides IT managed services and cloud consulting & SI. The company was launched in 2005.
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MKT Communications

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

Calgary, Canada

Services provided

15% Call Center Services

20% Mobile App Development

15% Email Marketing +5 services

10% Advertising

10% Content Marketing

10% Public Relations

10% Social Media Marketing

10% UX/UI Design

MKT Communications is a mobile app development firm launched in 2015. Their services include Mobile App Development and Call Center Services.
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RAINMAKERS BUSINESS SOLUTIONS

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

65% Business Consulting

35% Sales Outsourcing

RAINMAKERS BUSINESS SOLUTIONS is a Business Consulting company. Their team is based in Calgary, Canada. The firm offers Business Consulting and Sales Outsourcing.
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Big Sky

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Calgary, Canada

Services provided

50% Call Center Services

35% Back Office Outsourcing

15% Customer Service Outsourcing

Big Sky is a call center service. The team is in Calgary, Canada, and their services include Call Center Services and Back Office Outsourcing.
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BluCollarAi

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

20% Call Center Services

50% AI Agents

30% Conversion Optimization

BluCollarAi is an AI Agents company. Located in Calgary, Canada, their small team specializes in AI Agents and Conversion Optimization. The firm was established in 2026.
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Empire Estates

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Calgary, Canada

Services provided

35% Search Engine Optimization

25% Web Design

20% Advertising +1 service

20% Sales Outsourcing

Empire Estates is a SEO agency. They are based in Calgary, Canada and have small team of experts. Their services include Search Engine Optimization and Web Design.
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Boost Legal Support

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Calgary, Canada

Services provided

10% Call Center Services

80% Staffing

10% Back Office Outsourcing

Boost Legal Support is a Staffing company established in 2017. The small team provides Staffing and Call Center Services.
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BMG

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Airdrie, Canada

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Search Engine Optimization +1 service

25% Social Media Marketing

Established in 2022, BMG is a social media marketing firm. Their services include Social Media Marketing and Search Engine Optimization.
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OPEN CALL CENTRE

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Calgary, Canada

Services provided

50% Back Office Outsourcing

50% Sales Outsourcing

Back Office Outsourcing and Sales Outsourcing company OPEN CALL CENTRE was launched in 2018. The team focuses on Back Office Outsourcing and Sales Outsourcing and is in Calgary, Canada.
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Top Call Center Services & Voice Services in Calgary

List of the Top Calgary Call Center Companies & Voice Services

Back Office Outsourcing for E-Commerce Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Digital Government Partner

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Call Center Services for Third-Party Management Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Reasonable pricing

Call Center Services for Exotic Car Dealership

Industry Experience

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SureCall Contact Centers is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Sales Outreach for IT Company

Call Center Services for Water & Energy Metering Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Innovative

Customer Service Outsourcing for Authentication Solutions Co

Customer Service Outsourcing for Data Analytics Company

Call Center Staffing for Government Helpline

Industry Experience

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Reviews mention Knowledgeable

Technical & Operational Support for Vehicle Manufacturer

Average Project Cost Breakdown

What Clients Have Said

IT Help Desk Services for National Homebuilding Company

Reviews mention Easy to work with

Call Center Services for Moose Incident Reporting Nonprofit

Call Center Services for Hotel & Resorts Company

Industry Experience

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Reviews mention Timely

Call Center Services For Digital Marketing Agency

Call Center Services For Digital Marketing Agency

Complete Care Suite Pricing

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Lead Generation Services for SaaS Company

Industry Experience

Select Industry to see insights

Virtual Sales Limited is very responsive

Reviews mention Customized support

BPO for Automobile Importer And Distribution Company

Call Center Services for Retail Company

Industry Experience

Select Industry to see insights

Reviews mention Personable

Lead Generation Services for IT Company

Lead Generation for Education Company

Lead Generation for Video Editing Subscription Company