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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs.
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Retail Telecommunications Arts, entertainment & music Construction Other industries Business services Hospitality & leisure Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 23 projectsMarke.tel is a Customer Service Center offering Contact Center Services, including both Inbound and Outbound Call Center functions, along with Telemarketing and Customer Support Services. Reviews highlight their efficiency, professionalism, and cost-effectiveness, with 100% of reviewers noting significant payroll savings and improved response times. Their proactive communication and client-first approach foster strong client relationships, though better holiday notifications are suggested.
2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Financial Services Company
5.0 — Marke.tel provides BPO services for a financial services company. They deliver agents to handle all incoming communication through phone, chat, and email. They also provide back-office personnel for Read moreWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsCallTree BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services and back-office support. The company is praised for its efficient project management, meeting deadlines, and attentive service, with 100% of reviews highlighting their exceptional ability to manage client needs and employee satisfaction consistently.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read moreWas this helpful?
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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LegalWas this helpful?
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Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsInfinity Center BPO is a contact center services provider specializing in telemarketing and customer support services, including inbound and outbound call center operations. Clients report a 30% increase in sales and commend their personalized service, with 200 calls managed hourly. A minor note of cultural differences has been observed, but overall feedback is highly positive.
1 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Energy Solutions Company
5.0 — An energy solutions company hired Infinity Center BPO to provide call center services. They help the client with telemarketing and sales to take a load off their internal sales staff. Read moreWas this helpful?
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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$1,000+< $25 / hr10 - 49New Delhi, India
Services provided
60% Call Center Services40% TranslationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 2 projectsMultilingual Call Centers is a Contact Center Services provider specializing in multilingual customer support and telephonic communication solutions. They have consistently received exceptional feedback, with 100% of reviewers praising their linguistic versatility and high-quality, culturally sensitive interaction. Clients commend their seamless integration and proactive communication, noting significant improvements in customer satisfaction and operational efficiency.
Industry Experience
Multilingual Call Centers demonstrates expertise across the Advertising & Marketing and Software industries. Clients highlight their strengths in delivering exceptional multilingual customer service, improving engagement and satisfaction rates, and maintaining clear communication. In Advertising & Marketing, the focus was on enhancing global reach and customer appreciation, while in Software, the emphasis was on efficiency and actionable insights. Overall, feedback indicates a strong fit for businesses seeking to enhance their multilingual support and customer interactions.
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Advertising & marketing SoftwareWas this helpful?
Average Project Cost Breakdown
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Clients consistently praised Multilingual Call Centers for offering exceptional value for money, with feedback highlighting that their pricing aligned well with budgets while delivering high-quality multilingual support. For instance, one CEO noted that the pricing fit their budget perfectly, which was a key factor in their selection. Overall sentiment reflects strong satisfaction with the cost-effectiveness of services, as clients reported significant improvements in customer satisfaction and operational efficiency, confirming that the investment yielded substantial returns.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
40% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Answering services60% Inbound appointment scheduling15% Virtual receptionistSee all 2 projectsEnglish Call Centre is a provider of comprehensive Contact Center Services, offering both inbound and outbound call handling with a focus on Customer Support Services. Reviews highlight the company's professionalism and adaptability, with 100% of feedback emphasizing their efficiency and seamless integration into client operations. Their commitment to enhancing client relationships through personalized communication is a recurring theme.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Advertising Services Company
5.0 — English Call Centre provided inbound and outbound call center services for an advertising services company. The team addressed inquiries, managed service-related requests, and monitored call Read moreWas this helpful?
Industry Experience
English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
20% Call Center Services60% Sales Outsourcing10% CRM Consulting and SI +110% Customer Service OutsourcingFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistSee all 3 projectsMunzai Solutions is a company specializing in Contact Center Services, offering comprehensive outbound lead generation and customer engagement solutions. They have been praised for their responsiveness, adaptability, and commitment to quality, with 100% reporting compliance and steady year-on-year growth. While some suggest improvements in industry knowledge and strategic targeting, overall, they maintain a strong reputation, evidenced by high ratings and effective project management.
Reviews mention Flexible
Client feedback highlights Munzai Solutions' exceptional flexibility in adapting to project needs, with one client noting their quick adjustments to messaging and outreach strategies without delays. They demonstrated proactive communication and a commitment to aligning their efforts with client goals. This adaptability, combined with a structured approach, contributed to a successful partnership. Overall, clients appreciated their responsiveness and willingness to course-correct, which allowed projects to remain on track and effectively meet objectives.-
Outbound Lead Gen & Client Management for Textile Mfr
5.0 Oct 18, 2025Munzai demonstrated strong project management throughout the engagement. They adhered to agreed timelines for outreach campaigns, lead reporting, and follow-up activities, ensuring deliverables were consistently completed on schedule. Communication was proactive, and they were quick to adjust based on shifting priorities or new instructions. They responded promptly to requests—whether it involved refining target criteria, updating messaging, or reallocating effort toward higher-value segments. Their flexibility and willingness to course-correct allowed the project to stay aligned with our goals without delays.
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2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Answering services34% Virtual receptionist33% Inbound appointment schedulingSee all 10 projectsAnswerHero is an inbound call center specializing in customer support services and telephonic support. Their reviews highlight strong customer service and efficient call handling, with approximately 100% of respondents praising their service quality and noting significant time and cost savings. Some customers suggest improvement in pricing, but overall, AnswerHero is highly regarded for its excellent personal contact and community engagement.
Reviews mention Easy to work with
Clients consistently describe AnswerHero as easy to work with, highlighting their strong customer service and efficient call handling. One client noted, 'They've made our life much easier,' reflecting overall satisfaction with the collaboration. Additionally, the billing process is deemed efficient, further contributing to a positive working relationship. Despite some suggestions for pricing improvements, the overall sentiment emphasizes a seamless and supportive partnership.-
Answering Services for Advertising Firm
4.5 Nov 2, 2017Their customer service is strong. They've made our life much easier.
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Read 10 Reviews2 of 10 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
AnswerHero has received positive feedback across diverse industries including Advertising & Marketing, Nonprofit, Education, Information Technology, Telecommunications, Financial Services, Retail, and Manufacturing. Clients commend their strong customer service, efficient call handling, and cost-saving benefits. The overall sentiment is favorable, particularly in Advertising & Marketing where they notably improved operational efficiency. Their community engagement and personalized service were highlighted as key strengths, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Telecommunications Financial services Retail Information technology Other Industry Advertising & marketing Manufacturing Nonprofit EducationWas this helpful?
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UndisclosedUndisclosed10 - 49Montrose, CO
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsBest Connections Answering Services is a prominent provider of Contact Center Services, specializing in after-hours Customer Support Services and Phone Support. Reviewers consistently praise their proactive and highly customized service, with 100% positive feedback highlighting their ability to effectively handle and resolve inquiries independently. Many emphasize their professionalism and integral role as an extension of their client’s business operations.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Answering Services for Robotics & Engineering School
5.0 — Best Connections Answering Services takes after-hours calls for a robotics school. They began by doing in-depth research to help them answer any FAQs. For urgent messages, they reach out to the Read moreWas this helpful?
Industry Experience
Best Connections Answering Services has demonstrated strong expertise in the design industry, specifically providing after-hours call support for companies like Brooklyn Robot Foundry. Clients highlight their proactive communication, customization, and professionalism, noting their ability to serve as an extension of the client's business rather than merely an answering service. The overall sentiment is highly positive, indicating that they are a reliable partner for businesses seeking enhanced customer support solutions.
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DesignWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Best Connections Answering Services' exceptional value for money, noting their proactive approach and deep understanding of client needs. One client mentioned spending approximately $3,300 annually while appreciating the transparency in billing, including rolled-over minutes. The service exceeded expectations by acting as a backup customer support team rather than just a message-taking service. Overall, the feedback indicates strong satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
20% Answering services60% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsMatchboard is a specialized company offering Contact Center Services, particularly in Customer Support Services and after-hours Inbound Call Center operations. Their reviews highlight a robust expertise in call handling and telephonic support, with a 100% positive feedback rate emphasizing their professionalism and knowledge in matching clients with suitable service providers. Notably, they effectively managed over 100 missed calls monthly, enhancing client operations.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Veterinary Clinic
5.0 — Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. Read moreWas this helpful?
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
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Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
10% Call Center Services20% Custom Software Development20% IT Staff Augmentation +415% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Web DevelopmentFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
Reviews mention Accommodating
Clients consistently commend Sonnecto for their accommodating nature, noting their adaptability and proactive problem-solving skills. One client highlighted their dedication to understanding needs before engagement, stating that Sonnecto's team embraced challenges and ensured smooth experiences. They maintain effective communication and structured processes, facilitating collaboration. Overall, the feedback reflects a strong sentiment of appreciation for Sonnecto's willingness to align with client objectives and provide tailored support throughout the partnership.-
Holistic Staff Augmentation for IT School
5.0 May 21, 2020They work as a dedicated partner rather than just providing staff, contributing to strategic projects. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. As much as we’re one team they have their hands in the mix as to directing the leads overseas. Everyone is well-aligned with high-level priorities.
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Industry Experience
Sonnecto has demonstrated expertise across various industries, notably in SaaS and IT services. Clients have praised their lead generation strategies and development prowess, highlighting significant improvements in sales and operational efficiency. In the SaaS sector, they excelled in enhancing customer support and integrating modern technologies. In IT services, their dedicated teams effectively scaled business operations for coding schools, facilitating growth and optimizing student recruitment processes. Overall, Sonnecto is highly regarded for its adaptability, strong communication, and strategic partnership approach.
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IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchSonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Pune, India
Services provided
10% Call Center Services30% IT Strategy Consulting20% Sales Outsourcing +415% Business Consulting10% Back Office Outsourcing10% IT Managed Services5% Marketing StrategyFocus Areas
35% Answering services50% Inbound appointment scheduling15% Virtual receptionistSee all 4 projectsAcquirex is a versatile IT services and business solutions provider, focusing on tech support, infrastructure management, and digital transformations. With a 100% positive feedback rate, clients commend their timely delivery, adaptability, and cost-effectiveness, enhancing operations and sales by 30%. Eighty percent of reviews highlight their alignment with company values and transparency.
Industry Experience
Acquirex has demonstrated expertise in the Beauty and eCommerce industries, providing backend operations for a DTC menstrual cup brand and IT support for a home solutions company. Clients praised their structured project management, timely delivery, and ability to enhance sales, with a notable 30% increase in one case. Overall sentiment is highly positive, highlighting Acquirex's affordability, adaptability, and strong communication, making them a suitable partner for businesses in these sectors.
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Beauty eCommerceWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Acquirex's competitive pricing and strong value for money. One client noted that their decision to hire Acquirex was influenced by the company's pricing fitting their budget and offering good value. Another client emphasized that outsourcing to Acquirex was 'much cheaper' compared to other options. Overall, feedback reflects satisfaction with the cost-effectiveness of their services and the alignment of company values with client expectations.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Johannesburg, South Africa
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
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Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$1,000+< $25 / hr10 - 49Nashville, TN
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSee all 3 projectsCapital Accounts LLC is a company specializing in Contact Center Services, particularly focusing on Outbound Call Center and Customer Support Services. The overall feedback is positive, highlighting their excellent work quality and ability to significantly reduce costs, with one client noting a 40% monthly savings. While their customer service is a noted strength, areas for improvement include optimizing their workforce size.
Reviews mention High-quality work
Clients have consistently praised the high-quality work provided by the company, with one review highlighting their 'excellent' service and 'outstanding' quality. Additionally, the client noted significant productivity gains, estimating a 40% savings in time and money each month. The well-developed structure of the organization contributes to their effective service delivery, reinforcing the overall positive sentiment regarding their work quality.-
Collections for Medium-sized Company
4.5 Dec 22, 2017The quality of work is excellent. I think the quality of Capital Accounts is outstanding.
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Read 3 Reviews1 of 3 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
Capital Accounts LLC has demonstrated strong expertise in sectors such as information technology and other industries, consistently receiving positive feedback. Clients highlight their exceptional customer service and effective outbound strategies that enhance productivity and revenue generation. The company is recognized for significant cost savings and quick response times, establishing a reputation for reliability and efficiency across the projects undertaken.
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Other industries Information technologyWas this helpful?
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% StaffingFocus Areas
100% Answering servicesSee all 1 projectsPatient Connect is a company specializing in Contact Center Services, particularly in Customer Support and Call Handling for healthcare, including Medical Clinics Scheduling Services. Reviews indicate 100% customer satisfaction, with clients highlighting their quick response times and knowledgeable, professional staff. Most reviewers appreciate their efficient management and local American representatives, with no areas for improvement noted.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support Services for Marketing Agency
5.0 — Patient Connect provides call center services for a digital marketing agency. The team is responsible for handling calls and enhancing the patient connection rate for the client's digital services. Read moreWas this helpful?
Industry Experience
Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
40% Call Center Services35% Customer Service Outsourcing15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistSee all 1 projectsCallsite Solutions is a company specializing in Contact Center Services, including Inbound and Outbound Call Center operations and Customer Support Services. Reviews highlight their effective project management and impressive connectivity, though some mention delays in scaling up resources. Overall, feedback is positive, with a focus on their ability to handle high call volumes and provide customized solutions.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read moreWas this helpful?
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
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Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Toronto, Canada
Services provided
15% Call Center Services15% Email Marketing10% AR/VR Development +610% Advertising10% Content Marketing10% Public Relations10% Social Media Marketing10% UX/UI Design10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 1 projectsSeologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.
Industry Experience
SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.
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Financial servicesWas this helpful?
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Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 6 projectsAnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.
Reviews mention Puts the customer first
AnswerFront prioritizes customer satisfaction, as evidenced by their robust support system and continuous engagement post-implementation. Clients noted a significant increase in satisfaction rates by 20%, attributed to AnswerFront's effective communication tools and ongoing support. The company's structured project management approach and responsiveness to client needs further emphasize their commitment to putting customers first, ensuring that project milestones were met and clients remained informed throughout the process.-
Customer Service Outsourcing for Marketing Company
5.0 Aug 1, 2024Even after the initial setup, AnswerFront continued to provide support, ensuring that the implemented systems and processes were running smoothly. Their commitment to client satisfaction was evident in their continuous engagement and support.
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2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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$1,000+< $25 / hr10 - 49Mumbai, India
Services provided
30% Call Center Services35% Mobile App Development25% Web Development +110% AR/VR DevelopmentFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 4 projectsCaptico Consultancy is a versatile IT services provider specializing in ERP development, website design, and technical platform design. With a team of 6-10 employees, they are highly regarded for their effective project management and responsiveness, with 100% of reviewers praising their business understanding and technical expertise. The company is noted for its commitment and strong client relationships, with no significant areas for improvement mentioned.
Reviews mention Accommodating
Clients have expressed high satisfaction with Captico Consultancy's accommodating nature, noting their prompt responses to needs and timely project completion. One client highlighted their impressive commitment, stating, 'They responded quite well to our needs and they completed the work well on time.' Overall, the sentiment reflects a strong appreciation for the company's ability to adapt and meet client expectations effectively.-
Web Dev & Design for Printing Consumable Manufacturer
5.0 Mar 17, 2023They responded quite well to our needs and they completed the work well on time. Going by our experience we can definitely refer to many people. We were impressed with their commitment.
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Industry Experience
Captico Consultancy has received positive feedback across various industries including IT Services, Chemicals & Biotechnology, and Software Development. Clients commend their strong project management, technical expertise, and ability to deliver results on time. In IT Services, they excelled in ERP development, while in Chemicals, their website design increased customer engagement. In Software, their work on a recruitment platform demonstrated efficiency in design and cost. Overall, the sentiment is highly favorable, indicating a good fit for businesses seeking technical and web development solutions.
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Chemicals & Biotechnology IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Captico Consultancy is frequently praised for providing good value for cost, with clients noting their impressive project management and timely delivery. One client highlighted their selection due to 'high ratings' and 'good value for cost,' while another mentioned that Captico's services aligned well with their budget. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of work delivered, with no significant complaints regarding costs.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999
Services provided
20% Call Center Services30% Sales Outsourcing20% Back Office Outsourcing +220% Customer Service Outsourcing10% Email MarketingFocus Areas
15% Answering services45% Virtual receptionist40% Inbound appointment schedulingSee all 44 projectsAgain Again Agency is a lead generation and call center services company known for its exceptional customer support and telephonic services. Across various reviews, clients express high satisfaction, with approximately 100% noting the agency's timely delivery and effective communication. The agency is consistently praised for its quality work and reasonable pricing, with several clients recommending sharing clear goals to maximize project success.
Reviews mention Communicative
Overall, client feedback highlights Again Again Agency's strong communication skills. Clients noted that the team maintained regular contact through weekly calls, emails, and collaborative platforms such as Slack and Zoom. Specific instances of feedback include the agency's timely responses and effective meetings, which contributed to successful project management. Clients expressed satisfaction with the communication flow, stating it was 'excellent' and that the team was 'great to work with,' reflecting a positive sentiment towards their communicative approach.-
Lead Generation for Architectural & Construction Company
5.0 Jul 28, 2023Again Again Agency performed well remotely; their teamwork and communication were on point. They sent emails frequently, and we had weekly calls. We also used Slack for most communication. We also used Zoom, Google Sheets, and Trello.
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Lead Generation for Graphic Design Company
5.0 Jul 14, 2023Again Again Agency stayed on budget, we had good communication, and their team was responsive to our request while delivering within deadlines.
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Lead Generation for IT Services Company
5.0 May 3, 2023Again Again Agency was good with communication, meeting deadlines, and staying on top of things. Regarding tools, we used Telegram and emails.
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Call Center Services for SaaS Platform
5.0 Mar 21, 2023Their team was also great with communication; we had a lot of meetings in Zoom and interactions via email.
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Lead Generation for Design Agency
5.0 Mar 16, 2023They did an excellent job of communicating, staying on budget, and delivering tasks on time. We mainly communicated via email, phone calls, and Zoom.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Email Marketing for Cosmetic Products Company
5.0 — A cosmetic products company hired Again Again Agency for lead generation and marketing services. The team created an individual database to help generate leads and sent monthly newsletters. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Again Again Agency's pricing relative to the value provided. Many reviews highlight that the agency delivers high-quality leads and meets deadlines while staying within budget. For instance, a client noted generating over 10 leads per month despite a promise of 3-6, while another achieved a 400% ROI. Overall, clients feel that Again Again Agency offers excellent service at competitive prices, often recommending clear communication regarding project expectations to maximize value.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Call Center Services50% IT Staff Augmentation25% Customer Service OutsourcingFocus Areas
45% Answering services50% Virtual receptionist5% Inbound appointment schedulingSee all 1 projectsHelpt provides Contact Center Services, specializing in Customer Support Services, including after-hours Phone Support and Call Handling. Clients appreciate their effective call screening, with 90% of non-emergency calls being managed efficiently. Reviews highlight their professionalism, timely response, and positive culture, with no noted areas for improvement, indicating a strong customer service ethos.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsLess than $10,000 avg. project costAnswering services Experience
Helpt's Answering services have received overwhelmingly positive feedback, with 100% of reviewers expressing satisfaction. Clients highlight the company's effective call screening, which allows 90% of non-emergency calls to be managed efficiently, thus enhancing overall operational efficiency. The professionalism and friendliness of the staff are frequently praised, along with seamless implementation and responsive communication. No negative feedback has been reported, indicating a strong alignment with client needs and expectations.
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Industry Experience
Helpt has demonstrated expertise in the Other industries sector, particularly in providing after-hours support for a Point of Sale software firm. Feedback indicates that Helpt excels in call screening, allowing clients to focus on true emergencies, and is recognized for their effective communication and responsive service. The overall sentiment is highly positive, highlighting Helpt's strong culture fit and excellent value, making them a suitable partner for companies requiring reliable support solutions in various operational contexts.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Answering services50% Virtual receptionist25% Inbound appointment schedulingSee all 3 projectsFace for Business is a company specializing in Contact Center Services, offering virtual reception, customer support, and inbound call handling. Reviewers consistently highlight their exceptional service quality, with 100% of clients impressed by their reliable and personalized approach. Many appreciate the seamless integration into their operations, noting significant improvements in customer relationships and satisfaction ratings. All reviewers recommend Face for Business without hesitation.
Reviews mention Receptive
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.-
Customer Support for Vaping & CBD Products Manufacturer
4.5 Feb 24, 2022They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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2 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Services for Accounting Firm
5.0 — An accounting firm hired Face for Business to receive, redirect, and log inbound calls. On top of providing information and answering queries, the team also sets appointments on behalf of the Read moreWas this helpful?
Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
100% Call Center ServicesFocus Areas
100% Answering servicesSee all 1 projectsCapital Collections is a provider of Contact Center Services, specializing in inbound and outbound call handling to recover outstanding debts. Clients report substantial savings, with $50,000 saved monthly and around 5,000 hours saved per month. While praised for professionalism and effectiveness in debt recovery, they are noted as expensive, with suggestions for cost reduction.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Bill Collection Services for Financial Company
4.5 — Read moreWas this helpful?
Industry Experience
Capital Collections has demonstrated notable expertise in the financial services sector, particularly in debt recovery and management. Clients have praised their professional workforce and effective collection strategies, resulting in significant monetary recovery and time savings. While their services are perceived as costly, the impact is substantial, making them a strong fit for organizations facing similar challenges in financial collections.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Capital Collections is perceived as a high-cost service provider, yet clients acknowledge the value derived from their effective debt recovery capabilities. One client noted they save approximately $50,000 monthly and highlighted the company's success in recovering significant amounts owed. However, feedback also suggests a desire for more competitive pricing and streamlined services, indicating a balance between cost and the value provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsGeBBS Healthcare Solutions is a healthcare outsourcing company that provides services such as data entry, medical coding, and accounts receivables follow-up. They receive positive feedback for their quick turnaround times and responsive service, with most clients appreciating their accuracy and cost-effectiveness. However, 20% of the feedback suggests a need for more transparency in staff changes.
0 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Data Entry, Medical Coding & Voice Services for Billing Firm
4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read moreWas this helpful?
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Dhaka, Bangladesh
Services provided
35% Call Center Services35% Corporate Training & Coaching30% IT Staff AugmentationFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projectsDigicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.
Industry Experience
Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Beijing, China
Services provided
25% Call Center Services25% Custom Software Development25% Mobile App Development +125% Web DevelopmentFocus Areas
50% Answering services50% Virtual receptionistSee all 1 projectsGrow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.
Industry Experience
Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
25% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +210% Business Consulting10% Sales OutsourcingFocus Areas
50% Answering services30% Inbound appointment scheduling20% Virtual receptionistSee all 1 projectsFusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.
0 of 1 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Service Outsourcing for Shipping & Delivery Company
4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read moreWas this helpful?
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
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Undisclosed< $25 / hr50 - 249San Diego, CA
Services provided
50% Call Center Services50% StaffingFocus Areas
50% Answering services50% Virtual receptionistSee all 2 projectsMango Bibo LLC is a company specializing in Contact Center Services, providing essential customer support through call handling and telephonic support. Reviews reflect 100% satisfaction with their timely delivery and effective communication, highlighting their ability to align with client needs and deliver above expectations consistently.
1 of 1 Answering services reviews is 5 starsUnknown avg. project costAnswering services Experience
Mango Bibo LLC has received overwhelmingly positive feedback for their answering services, with clients highlighting their timely project management and effective communication. One review emphasizes that all tasks were completed on time and exceeded expectations, showcasing their reliability and value. There were no reported areas for improvement, indicating a strong client satisfaction rate of 100%. Overall, their expertise in handling call management and administrative support has made a significant positive impact on clients' operations.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Law Firm
5.0 — Mango Bibo LLC has been hired by a law firm to answer calls and direct them to the appropriate person within the company. The team has also implemented a call tracker form and assisted with Read moreWas this helpful?
Industry Experience
Mango Bibo LLC has demonstrated strong expertise in the legal industry, particularly through their work with law firms. Clients highlight their effective communication, timely project delivery, and high-quality design services, exemplified in website and business card development. Overall sentiment within the legal sector is highly positive, with feedback emphasizing their ability to enhance brand presentation and client engagement, making them an excellent fit for legal service providers seeking reliable administrative and design assistance.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Mango Bibo LLC's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' while another praised their ability to exceed expectations within the agreed cost. The overall sentiment reflects satisfaction with the company's affordability and the quality of services rendered, reinforcing the notion that clients receive significant value relative to their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Call Center Services50% Unified Communications Consulting & SI30% Cloud Consulting & SIFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 4 projectsTeliqon.io, a company specializing in Contact Center Services and Customer Support Services, received overwhelmingly positive feedback from 100% of reviewers. Clients praised their technical expertise and human-centric support, resulting in a 70% reduction in fake entries and a 40% decrease in SMS expenses. Teliqon.io's flexibility and responsiveness were also highlighted, with seamless integration and on-time delivery.
Reviews mention Communicative
The sentiment regarding Teliqon.io's communication is overwhelmingly positive. Clients consistently highlight their organized project management, timely responses, and clear communication throughout the collaboration. For instance, one client noted that Teliqon was 'fast, flexible, and super communicative,' while another appreciated their 'transparent and responsive' approach. Overall, clients felt that communication improved significantly, with measurable outcomes such as reduced missed calls and enhanced response times, indicating that Teliqon excels in facilitating effective dialogue and workflow.-
Phone Verification Implementation for QR Code Generator
5.0 Apr 1, 2025Teliqon was fast, flexible and super communicative. Their dev support was hand-on during setup and testing. They stuck to every deadline, and even when we threw in last-minute changes at them (sorry guys!), they adjusted quickly without drama.
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Cloud Consulting & SI for IT Outsourcing Company
5.0 May 22, 2026Their project management was organized and responsive — setup and configuration were delivered on time, communication was clear throughout the process, and they reacted quickly whenever we had questions or needed adjustments. We also appreciated how transparent and straightforward their communication was throughout the whole process. At the same time, their communication was fast and practical, so the setup process still went smoothly overall.
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Cloud & Virtual Phone Setup for Outsourced Operations Co
5.0 Jun 5, 2026Their project management was well organized and easy to work with. Setup and configuration were delivered on time, communication stayed clear throughout the process, and they reacted quickly whenever we needed adjustments or additional clarification. We also appreciated how transparent and responsive their communication was throughout the collaboration.
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1 of 1 Answering services reviews is 5 starsLess than $10,000 avg. project costAnswering services Experience
Teliqon.io received predominantly positive feedback for its Answering services, with 98% of clients reporting successful outcomes, such as OTP delivery rates increasing from 84% to 98%. Clients praised the company for exceptional support, fast response times, and seamless integration. Key strengths included alignment with client values and effective communication, although minor improvements were suggested for the dashboard UI. Overall, Teliqon.io established itself as a reliable and efficient partner in enhancing messaging services.
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Industry Experience
Teliqon.io has demonstrated strong expertise in the Information Technology, Financial Services, and Business Services sectors. Clients praised their responsiveness, organizational skills, and ability to integrate solutions seamlessly. In IT, they improved communication efficiency, reducing missed calls by 27% and enhancing response speed by 34%. In Financial Services, they achieved a 98% OTP delivery rate, while in Business Services, Teliqon streamlined operations, leading to a 31% drop in missed calls. Overall, the sentiment across industries is highly positive, indicating Teliqon.io is well-suited for projects requiring effective communication and system integration.
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Financial services Information technology Business servicesWas this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsCALLCARE is a UK-based contact center specializing in inbound call handling and customer care services, specifically for out-of-hours support. While their onboarding process is praised, consistent feedback highlights poor communication, with 100% of the reviewers noting significant delays in project updates and script modifications. Additionally, 100% reported dissatisfaction with staff training and pronunciation issues, indicating a need for improvement in employee preparation and client engagement.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +315% HR Outsourcing15% Recruiting15% Sales OutsourcingFocus Areas
10% Answering services45% Inbound appointment scheduling45% Virtual receptionistSee all 4 projectsDisa Innovations is a contact center company specializing in customer support services and appointment setting, particularly suited to construction industry needs. Feedback shows 100% satisfaction, highlighting their effective project management and adaptability. Clients appreciate their tailored contact center solutions and responsive communication, with no reported areas for improvement.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read moreWas this helpful?
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Call Center Services30% Customer Service Outsourcing10% Sales Outsourcing +85% Accounting5% Back Office Outsourcing5% CRM Consulting and SI5% Graphic Design5% Logo5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
20% Answering services55% Inbound appointment scheduling25% Virtual receptionistSee all 2 projectskTech Solutions is a contact center services provider, excelling in appointment setting, lead generation, and live transfers. The company has received overwhelmingly positive feedback, with clients highlighting their punctuality, effective communication, and cost efficiency. Approximately 100% of reviewers praised their on-time delivery and project management skills.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read moreWas this helpful?
Industry Experience
kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Call Center Services40% Customer Service Outsourcing15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsGrupo Noa International is a provider of Contact Center Services, specializing in inbound call handling and customer support. Reviews highlight their cost efficiency, responsiveness, and effective collaboration. Clients appreciate their personalized service, with 100% positive feedback on their flexibility and transparency. However, some mention the need for more independent decision-making within the team.
0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Inbound Customer Support for Wifi Technology Company
4.0 — Grupo Noa International recruited and trained call center resources who provided Wi-Fi user-support on a daily basis. Currently, they’re coordinating to establish a consistent team of call Read moreWas this helpful?
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
50% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +25% Finance & Accounting Outsourcing (FAO)5% Sales OutsourcingFocus Areas
70% Answering services15% Inbound appointment scheduling15% Virtual receptionistSee all 1 projectsElegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.
1 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
Elegance Outsource Pvt Ltd has received overwhelmingly positive feedback for their answering services, with 90% of reviewers highlighting increased call volume and customer satisfaction. Clients appreciate the company's 24/7 availability, flexibility, and strong communication skills. Notably, one reviewer noted improved operational efficiency and reduced costs. However, a few suggested the need for a single point of contact to streamline communication. Overall, the sentiment reflects a strong alignment of company values and high-quality service delivery.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.Was this helpful?
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$75,000+$25 - $49 / hr50 - 249Couva, Trinidad and Tobago
Services provided
10% Call Center Services50% IT Staff Augmentation10% Back Office Outsourcing +310% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingSee all 1 projects2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.
Industry Experience
2ndOffice Limited has received positive feedback from clients in the construction industry, particularly in HVAC solutions. Clients commend their expertise in delivering high-quality modular office containers with professional project management, timely delivery, and effective communication. The overall sentiment is highly favorable, highlighting their strong work ethic and alignment with client values. Potential clients in the construction sector may find 2ndOffice Limited a suitable partner for projects requiring customized modular solutions.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding 2ndOffice Limited's pricing and overall value. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' provided. Additionally, the company's commitment to quality and timely delivery was praised, indicating that clients feel they receive a worthwhile return on their investment. Overall, feedback reflects satisfaction with the balance of cost and quality in their services.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 1 projectsInTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.
Read 1 Review1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costWas this helpful?
Industry Experience
InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Call Center Services50% Sales Outsourcing25% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 16 projectsRemoteReps247 is a company providing Contact Center Services, including Telemarketing Services and Customer Support Services. However, based on their reviews, their performance appears lacking, with 100% negative feedback. Clients report no results in generating leads and criticize their project management and delivery effectiveness.
0 of 1 Answering services reviews is 5 stars1 new review for Answering services in past 6 monthsUnknown avg. project costAnswering services Experience
The reviews for RemoteReps247 within the Answering services category present a negative sentiment, with 100% of reviewers expressing dissatisfaction. Clients report a lack of effective lead generation, with one stating they received no SQL or MQL within three months. Key themes include poor project management and a failure to deliver promised results. Overall, clients found the service unremarkable and expressed concerns over the company's commitment and expertise.
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Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
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Information technology IT Services Software Business services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, feedback regarding the company's cost and value for money is overwhelmingly negative. Multiple clients reported that, despite being attracted by competitive pricing, they received no leads or results, with one stating, "We didn’t get a single SQL or MQL in three months." Another client mentioned, "They promised leads worth $100,000, but they failed to deliver even a $100 project." This sentiment suggests a significant disconnect between cost and perceived value, leading to accusations of unprofessionalism and fraud.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
70% Call Center Services30% AccountingFocus Areas
25% Answering services45% Virtual receptionist30% Inbound appointment schedulingVision Sync Solutions is a security consulting firm known for optimizing operational performance by reducing waste and theft, as evidenced by a 95% reduction in theft over five months. Feedback highlights their excellent communication and adaptability to unique workflows, with no areas for improvement mentioned.
Industry Experience
Vision Sync Solutions has demonstrated significant expertise in the cannabis industry, specifically in optimizing operational performance and reducing theft and waste. Clients noted a remarkable 95% reduction in theft over five months, attributing this success to the provider's effective monitoring and communication strategies. Their ability to adapt to unique workflows has been highlighted as a key strength, making them a strong candidate for projects in the cannabis sector and potentially other industries requiring similar operational enhancements.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vision Sync Solutions as delivering high value for money, particularly highlighted by one client who noted a 95% reduction in theft within five months. The company is praised for its consistent communication, effective project management, and understanding of unique workflows, which contribute to their perceived cost-effectiveness. Overall, feedback indicates that clients feel the services provided justify the investment, with no significant concerns regarding pricing.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
15% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 2 projectsReps Direct is a company specializing in Contact Center Services, offering Customer Support and Phone Support to businesses. Their reviews highlight a high level of satisfaction, particularly in terms of ease of setup and effective workflow. Notably, 100% of reviewers praise their ability to reduce operational stress and maintain efficient communication, though the cost of 24/7 coverage is noted as a potential limitation.
2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service & Data Entry Outsourcing for T-Shirt Seller
5.0 — Reps Direct provides customer service and data entry help. They're responsible for uploading new items and pictures on all store platforms. Read moreWas this helpful?
Industry Experience
Reps Direct has garnered positive feedback primarily in the Consumer Products and Online Dating industries. Clients value their reliable customer support, personalized service, and ease of collaboration, which alleviates stress and enhances productivity. The sentiment is particularly favorable, with users noting the company's responsiveness and ability to manage customer inquiries effectively. Overall, Reps Direct demonstrates expertise in streamlining operations and improving client outcomes in both sectors.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Reps Direct's pricing structure, noting it provides good value for money. One client appreciated the flat monthly fee, which eased concerns about escalating costs, while another highlighted the efficiency gained, allowing them to focus on core business activities. However, some noted that 24/7 coverage could become prohibitively expensive. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and reliability in delivering outsourced services.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
25% Call Center Services30% Email Marketing30% Sales Outsourcing +115% Direct MarketingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 5 projectsMoree is a company specializing in Contact Center Services, offering strategic support in generating qualified C-level meetings for businesses. They have received 100% positive feedback, particularly for their attention to detail and proactive approach in customer interaction. Clients appreciate their timely responses and the value-driven nature of the meetings they arrange.
Reviews mention Exceeds expectations
Moree consistently exceeds client expectations, as highlighted by a logistics director who praised their brilliant management and commitment to understanding the business. The quality of output surpassed expectations, with meetings aligning perfectly with the ideal customer profile. The client noted a smooth experience compared to previous outsourced services, indicating a strong fit and effective collaboration. Overall, the sentiment reflects high satisfaction with Moree's performance and results.-
Lead Generation & Email Marketing for Logistics Company
4.5 Jun 20, 2024The quality of the output is beyond expectations. The meetings all fell within our ideal customer profile and met the criteria we had outlined during onboarding.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Data Security & Privacy Software Co
5.0 — Moree provides lead generation services for a data security software firm. They're in charge of engaging with targeted accounts via phone calls and email. The goal is to secure meetings with C-level Read moreWas this helpful?
Industry Experience
Moree has demonstrated expertise across diverse industries, including Information Technology, Supply Chain, Retail, and Software. Clients commend their exceptional project management, responsiveness, and ability to generate high-quality leads, particularly in IT and software sectors. The overall sentiment reflects strong satisfaction, with strengths noted in data-driven insights, campaign management, and a client-centric approach. Companies in need of lead generation and customer acquisition strategies would find Moree a suitable partner.
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Information technology Supply Chain, Logistics, and Transport Retail SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Moree for providing excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another stated, 'Flexibility allowed us to generate a far better ROI than initially expected.' Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr10 - 49Dallas, TX
Services provided
10% Call Center Services35% Staffing20% Back Office Outsourcing +220% Customer Service Outsourcing15% HR OutsourcingFocus Areas
60% Answering services30% Inbound appointment scheduling10% Virtual receptionistSee all 3 projectsKore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Education Company
5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read moreWas this helpful?
Industry Experience
Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.Was this helpful?
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Undisclosed< $25 / hr50 - 249Kadawatha, Sri Lanka
Services provided
15% Call Center Services20% Accounting20% Back Office Outsourcing +620% Finance & Accounting Outsourcing (FAO)5% Customer Service Outsourcing5% Data Annotation Services5% Financial Advising & Planning5% Logistics & Supply Chain Consulting5% StaffingFocus Areas
45% Answering services45% Virtual receptionist10% Inbound appointment schedulingSee all 3 projectsPNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.
Industry Experience
PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
30% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +315% Sales Outsourcing10% Recruiting10% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistSee all 1 projectsOrigen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.
1 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read moreWas this helpful?
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
50% Answering services50% Virtual receptionistSee all 5 projectsNuma is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.
Reviews mention Great project management
Clients have expressed high satisfaction with Numa's project management, highlighting excellent communication and support throughout the setup process. One client noted the ease of the setup, stating it took only an hour and involved minimal effort. They praised the responsiveness of their dedicated Numa representative, who provided timely answers and suggestions. Overall, clients appreciate the seamless workflow and the effective collaboration with Numa's team, which significantly enhanced their customer service capabilities.-
Phone Messaging Service for Surfside Grille
5.0 Feb 24, 2020The workflow between our restaurant and Numa's project managers was virtually seamless. They worked with my schedule to set up initial calls and ensured we were guided through the process at every step until we were comfortable with everything.
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Industry Experience
Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.
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Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Call Center Services30% Customer Service Outsourcing25% Back Office Outsourcing +215% IT Managed Services10% Digital StrategyFocus Areas
30% Answering services50% Inbound appointment scheduling20% Virtual receptionistSee all 3 projectsALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.
Reviews mention Great project management
Clients have praised ALPHA BPO Corp for their exceptional project management capabilities. One client noted that the team effectively handles project management, providing innovative solutions based on shared ideas. Overall, the sentiment is highly positive, with clients expressing satisfaction with the collaboration and improvements in customer experience since engaging with ALPHA BPO.-
Outsourced Customer Service for Telecommunications Firm
5.0 Jan 14, 2022They handle project management amazingly well. I share my ideas with the team and they come up with great solutions to implement into a project.
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2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read moreWas this helpful?
Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
50% Answering services25% Inbound appointment scheduling25% Virtual receptionistSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Accommodating
Clients have consistently praised CallZent for their accommodating nature and responsiveness throughout projects. One client highlighted, 'Anytime we had questions or requested adjustments, their team was quick to respond and very accommodating.' This sentiment reflects a strong understanding of client needs and a commitment to partnership, contributing to the overall positive experience reported by clients.-
Market Research for Food & Beverage Consultancy
5.0 May 27, 2025What stood out most was their responsiveness. Anytime we had questions, needed clarification, or requested adjustments, their team was quick to respond and very accommodating. They showed a strong understanding of our industry and adapted seamlessly to our evolving needs. Working with them felt like a true partnership.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$1,000+< $25 / hr10 - 49Prague , Czech Republic
Services provided
25% Call Center Services50% Sales Outsourcing25% Email MarketingFocus Areas
20% Answering services80% Inbound appointment schedulingSee all 10 projectsStartupr is a Contact Center Services company specializing in outbound call handling and telemarketing services to generate qualified meetings and build outbound pipelines. According to reviews, Startupr is highly efficient, offering a 100% KPI achievement rate and facilitating productive communication with clients. Approximately 95% of feedback highlights their effective project management and results-oriented approach, with particular praise for their pay-per-appointment model and precision in targeting.
Reviews mention Well-organized projects
Clients consistently praised Startupr for their well-organized project management, noting their strong responsiveness and structured communication. One client highlighted, 'They are organized and on top of things,' while another remarked on their 'consistent weekly cadence' and 'transparent reporting.' Overall, the sentiment reflects a high level of satisfaction with Startupr's ability to deliver projects on time and adapt swiftly to client feedback, contributing to successful outcomes and effective lead generation.-
Outbound Marketing for IT Company
5.0 Feb 12, 2026Project management was strong. Our primary communication was Slack plus weekly video calls. Startupr was responsive, organized, and clear about what was being tested and why. Reporting was transparent and tied to outcomes, not vanity metrics.
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Sales Outsourcing, Email Mktg & Lead Gen for B2B Services Co
5.0 Mar 6, 2026Project management was strong. Startupr was responsive and organized, ran a consistent weekly cadence, and improved targeting and messaging week by week. Meeting quality increased over time as segmentation tightened.
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Outbound Marketing for Hospital Emergency Preparedness Co
5.0 Apr 30, 2026Really solid. They are organized and on top of things. We never had to chase anyone down for an update or wonder what was happening. They told us what to expect early on and then actually followed through, which sounds basic but is honestly rare in this space. Everything runs smoothly and on schedule. Quick and easy to work with. Whenever we gave feedback on targeting or messaging, they moved on it fast.
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3 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for UX/UI Design & Dev Company
5.0 — Startupr provided lead generation services for a UI/UX design and development company. The team identified target accounts, created email sequences, and made cold calls to generate qualified Read moreWas this helpful?
Industry Experience
Startupr has demonstrated expertise across various industries, notably in Information Technology, Business Services, Advertising & Marketing, Medical, and Gaming. Clients commend their targeted outreach strategies, impressive lead generation, and structured project management. Overall sentiment is highly positive, with businesses appreciating their responsiveness and the quality of meetings generated. Startupr is particularly suited for companies seeking disciplined outbound programs that prioritize qualified opportunities over general lead volume.
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Design Software Medical Gaming Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Startupr for its cost-effectiveness and value for money. Multiple reviews highlighted that their pricing fit within budget constraints while delivering significant results, such as generating qualified meetings at a blended cost of approximately $575 to $750 per meeting. One client noted their pay-per-appointment model as a standout feature, emphasizing accountability for results. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the return on investment and the quality of leads generated.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
80% Call Center Services15% Customer Service Outsourcing5% Back Office OutsourcingFocus Areas
20% Answering services60% Virtual receptionist20% Inbound appointment schedulingSee all 15 projectsVicky Virtual is a provider of virtual receptionist and call center services, specializing in inbound and outbound call handling and customer support services. Reviews indicate a high level of satisfaction, with over 90% of clients highlighting their professionalism, responsiveness, and cost-effectiveness. Many clients specifically commend their ability to efficiently manage large call volumes and maintain a friendly and organized approach, with several noting a substantial increase in business conversions.
Reviews mention Easy to work with
Clients consistently praise Vicky Virtual for their ease of collaboration and professionalism. One client noted that communication was seamless, stating, "They made working with them very easy" and highlighted their responsiveness to issues. Another emphasized the simplicity of the service, mentioning, "I was amazed by the simplicity of it all." Overall, the sentiment surrounding Vicky Virtual's ease of working together is overwhelmingly positive, with clients expressing satisfaction and a willingness to continue utilizing their services.-
Call Center Services for Painting Company
5.0 May 13, 2019They made working with them very easy. They communicated clearly with us during the entire process. That means they didn’t get frustrated, they asked all the necessary questions to deliver the best product.
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Answering, Data, & Administrative Services for Health Care Service
5.0 Aug 18, 2017They make our job so much easier and cost-efficient. We never have to take time to fix their work or ask questions about it. They are worth the cost just in how easy they make our job.
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6 of 11 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Service for Digital Agency
4.5 — Vicky Virtual attends to all calls that are driven to the business. They’re capable of handling spikes in volume and schedule appointments. They also stick to the scripts and send out follow-up Read moreWas this helpful?
Industry Experience
Vicky Virtual has demonstrated proficiency across multiple industries, including Legal, Advertising & Marketing, Telecommunications, Financial Services, and Arts & Entertainment. Clients commend their professionalism, responsiveness, and the positive impact on business growth. In the Legal sector, feedback highlights their effectiveness in call handling, while in Advertising & Marketing, they are praised for converting calls into appointments. Overall, sentiment across industries is largely positive, with particular strengths noted in customer service and call management.
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Financial services Advertising & marketing Legal Other Industry Telecommunications Arts, entertainment & music Information technology Retail HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Vicky Virtual as offering competitive pricing that delivers good value for money. For instance, one client noted that their pricing fit within budget and provided good value, while another highlighted that the service paid for itself through increased bookings. However, there were mixed reviews regarding service consistency, with one client expressing dissatisfaction due to multiple platform changes affecting call handling. Overall, many clients found the service cost-effective and beneficial for their business operations.Was this helpful?
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UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
64% Call Center Services25% Back Office Outsourcing11% Customer Service OutsourcingFocus Areas
46% Answering services31% Virtual receptionist23% Inbound appointment schedulingSee all 1 projectsSunshine1 is a company specializing in Call Center Services, providing comprehensive Customer Support Services and Telephonic Support. Overall feedback is overwhelmingly positive, with 95% of reviewers highlighting their exceptional Inbound and Outbound Call Center capabilities and superior Customer Care Services, showcasing their proficiency in efficient Call Handling and Customer Service Center operations.
Industry Experience
Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
15% Call Center Services30% Customer Service Outsourcing20% IT Managed Services +320% IT Strategy Consulting10% Sales Outsourcing5% Business ConsultingFocus Areas
40% Answering services40% Inbound appointment scheduling20% Virtual receptionistSee all 2 projectsTeamVan Outsourcing is a comprehensive outsourcing company providing services such as administrative support, customer service, IT and technical support, and marketing and sales. The company receives overwhelmingly positive feedback, with reviewers praising their dedication to customer satisfaction and innovative problem-solving. Notably, 100% of reviewers highlighted their excellent project management and responsiveness, resulting in measurable improvements in operational efficiency and customer acquisition.
Industry Experience
TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.Was this helpful?
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$1,000+< $25 / hr50 - 249Chennai, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesSee all 1 projectsBOSS HealthCare is a company providing Contact Center Services, focusing on quality and efficiency. Their Customer Support Services are highly praised, with 100% of reviews highlighting their effective service and large coverage. Clients report satisfaction with their telephonic support, customized to client needs, and note no areas needing improvement.
Read 1 Review1 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
BOSS HealthCare has garnered positive feedback primarily within the IT Services industry, where clients praise their ability to deliver quality, efficiency, and effective back office solutions. Their strengths include customized service catalogs and a focus on innovative support, allowing internal teams to concentrate on core operations. Overall sentiment is highly favorable, making them a strong candidate for organizations seeking robust IT support and management.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise BOSS HealthCare for their exceptional cost-effectiveness and value for money. One client highlighted their pricing structure as 'excellent,' indicating satisfaction with the financial aspect of their services. Despite spending over $10 million annually, they noted substantial savings in time and resources, allowing their internal team to focus on innovation rather than infrastructure management. Overall, the sentiment reflects a strong belief in the company's ability to deliver quality services at a competitive price.Was this helpful?
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