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Top Call Center Services & Voice Services in Houston

Ratings Updated: September 17, 2026

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Featured

What are Featured Providers?

SalesRoads

4.9 65 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Houston, TX

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

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Industry Experience

SalesRoads has demonstrated significant expertise across various industries including Information Technology, Manufacturing, Financial Services, Real Estate, and Education, receiving positive feedback for their proactive lead generation and appointment-setting capabilities. Clients praised their responsiveness, adaptability, and ability to deliver qualified leads, resulting in increased sales and successful partnerships. Overall sentiment reflects strong satisfaction, particularly in the IT and Financial sectors, while highlighting the provider's commitment to understanding client needs and goals.
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Software Manufacturing Real estate Financial services Design Healthcare Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Advertising & marketing Information technology Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Client feedback indicates that SalesRoads delivers strong value for money, with many noting a positive return on investment. One client reported an ROI of nearly three times their investment, while another highlighted consistent appointment generation exceeding expectations. Clients appreciated the company's responsiveness and adaptability, often citing their commitment to understanding client needs. However, some suggested that clearer reporting and pricing structures could enhance the overall experience.
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United States (61) Canada (2) Austria (1) Spain (1)

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Unknown avg. project cost for Call Center Services services in Houston

Houston-based Call Center Services project highlight

Market Research & Call Center Services for Home Appraisal Co
4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more
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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Houston, TX

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Houston, TX

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Reviews mention Adaptable
Client feedback highlights Helpware's exceptional adaptability across various projects. One client noted their ability to adjust to the evolving needs of a technology firm, emphasizing strong leadership and project management. Another praised Helpware's capacity to scale support rapidly, meeting the demand for 500 agents daily during the COVID-19 pandemic. Additionally, a client in e-commerce commended their adaptability in maintaining high standards of customer service. Overall, sentiment regarding Helpware's adaptability is overwhelmingly positive.

Video Labeling For IoT Company

5.0 Oct 3, 2022

We are a technology company, and our software and products are constantly changing and evolving. Helpware has done an excellent job of adapting to those changes, which is a testament to how great their leadership and project management teams are.
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Call Center Services for Food & Beverage Company

5.0 Aug 10, 2020

I was most impressed by their company culture and adaptability.
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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Select VoiceCom

Not yet reviewed

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Houston, TX

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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OnQ Global

5.0 6 reviews

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

OnQ Global is a versatile provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Handling, and Telephonic Support. The reviews reflect a high level of satisfaction, with consistent praise for their quality and commitment, exceeding expectations in metrics like speed and resolution. While they experienced minor employee turnover, 90% of reviews commend their project management and alignment with client goals.

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Reviews mention Communicative
Client feedback regarding OnQ Global's communication highlights their responsiveness and effectiveness. One client noted that the team 'communicates well and are eager to please clients,' while another emphasized their 'effectiveness in communicating via Zoom and phone calls.' Regular updates, weekly meetings, and a collaborative approach were praised, contributing to a positive partnership. Overall, the sentiment reflects high satisfaction with OnQ Global's communicative practices, reinforcing their role as a reliable partner.

BPO & Back-Office Outsourcing for Medical Equipment Company

5.0 Aug 13, 2025

OnQ Global is very effective in communicating via Zoom and phone calls. In my role, I primarily meet with senior and executive leadership. We have regular project calls and standing executive video calls. Then, for escalated issues, we either cover them via phone or fax as needed. There are also daily communications via email.
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Call Center & Back Office Services for Radiology Co

5.0 Aug 15, 2025

The team delivers work on time and within budget. They communicate well and are eager to please clients. The partnership is great; they have been a key part of our growth. We collaborate through Microsoft Teams and SharePoint.
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Call Center & Back Office Services for Radiology Co

5.0 Aug 15, 2025

Keep the lines of communication open. Be crisp and clear with your team on who has accountability and ownership over the process. So, for example, if outsourcing the customer service function, be very clear who owns that internally and make sure your teams understand that it’s a partnership. It's now their responsibility; they are an extension of you. If there’s an area of concern, bring it up in a transparent and collaborative way.
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4 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
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Industry Experience

OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.
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Medical

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Average Project Cost Breakdown

Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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SupportZebra

4.8 4 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

10% Call Center Services

70% Customer Service Outsourcing

20% Back Office Outsourcing

SupportZebra is a company specializing in Customer Support Services, providing comprehensive Contact Center Services, including phone, chat, and email support for various businesses. Reviewers consistently praise their effective project management, with 100% reporting improvements in customer satisfaction and response times. SupportZebra is noted for its strong communication and supportive culture, with no mentioned areas for improvement.

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Reviews mention Team players
Clients consistently highlight SupportZebra as exemplary team players, integrating seamlessly into their organizations. One client noted the positive culture and kinship developed, stating, 'We look at the team as our coworkers and full members of Center’s support.' Another emphasized their commitment to high service standards and responsiveness. Overall, the sentiment is overwhelmingly positive, with clients appreciating the collaborative spirit and effective communication that enhances their customer support operations.

Customer Service Outsourcing for Expense Management Company

5.0 May 15, 2024

They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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2 of 2 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Industry Experience

SupportZebra has demonstrated expertise across various industries, including SaaS, expense management, and hospitality. Clients praise their responsiveness, effective communication, and ability to enhance customer satisfaction. In SaaS, they excel in content moderation, while in expense management, they streamline customer support processes. In hospitality, they improve guest services and resolution times. Overall, they are well-regarded for their commitment to employee well-being and client success, making them a strong candidate for companies in similar sectors.
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Software Hospitality & leisure

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More responsive than most other service providers

SupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Houston, TX

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Hard working
Clients consistently highlight the hard-working nature of six eleven global services, noting their dedication to meeting project needs. One client emphasized their impressive work ethic, stating, 'What six eleven does best is working very hard and listening to our directions very well.' This sentiment reflects a strong overall appreciation for their commitment to delivering quality service, as evidenced by high customer satisfaction scores achieved through their efforts.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.8 68 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Houston, TX

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Industry Experience

A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Houston, TX

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

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Reviews mention Transparent
Clients have expressed a strong sentiment of transparency regarding Appointment Setter Online. One client noted their 'consistency, transparency, and the level of personalization' in interactions, highlighting a commitment to understanding their mission. Another client emphasized impressive reporting and transparency, stating they receive 'real-time updates' and seamless integration into their systems. Overall, feedback indicates that the company fosters open communication and aligns their strategies effectively, ensuring clients feel supported and informed throughout the engagement.

Appointment Setting & Sales Outsourcing for Publishing Co

5.0 Jul 4, 2025

Appointment Setter Online's reporting and transparency have been impressive. We communicate internally via Slack, leverage GoHighLevel for our CRM needs, and also use emails and WhatsApp chats.
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Call Center Services for Nonprofit Organization

5.0 Nov 29, 2025

Their consistency, transparency, and the level of personalization they brought to every interaction felt unique compared to other agencies we’ve worked with. Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.
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United States (20) Canada (8) France (1)

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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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1 of 1 Houston-based review is 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in Houston

Call Center Services project highlight

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Biznatron

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Biznatron is a lead generation company specializing in LinkedIn outreach and business development. Reviews indicate exceptional project management and a results-driven approach, with 98% of reviewers praising their ability to deliver high-quality leads and increase engagement. Clients commend their proactive communication and strategic adaptability, although initial ramp-up time could be slightly improved.

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Industry Experience

Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.
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Australia (1) Canada (1) United States (1)

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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

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Reviews mention Great project management
Clients consistently praise Westpark Communications for their exceptional project management skills. One client noted the effectiveness of their monthly reports and weekly calls, highlighting their punctuality and proactive communication. Another client emphasized their seamless setup of call structures and scripts, which significantly improved service quality. Overall, feedback reflects a strong sentiment of satisfaction with Westpark's organized and attentive management, contributing positively to client relationships and project outcomes.

Call Center Services for Air Purification Solution Company

5.0 Jul 7, 2020

I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Air Purification Solution Company
5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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VoiceLink Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Services provided

100% Call Center Services

Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
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TeleReach Corporate

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Houston, TX

Services provided

100% Sales Outsourcing

TeleReach Corporate is a small Sales Outsourcing company headquartered in Houston, Texas. Their services include Sales Outsourcing.
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Oasis Marketing Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pearland, TX

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Customer Service Outsourcing

Call center Oasis Marketing Solutions was established in 2009. The firm specializes in Call Center Services and Sales Outsourcing.
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Texas Iron & Metal

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Houston, TX

Services provided

100% Sales Outsourcing

Sales Outsourcing company Texas Iron & Metal is based in Houston, Texas. The team offers Sales Outsourcing.
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TelemedRN

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

TelemedRN, a small Back Office Outsourcing company, is headquartered in Houston, Texas. The team offers Back Office Outsourcing and Call Center Services.
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Mandit Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

15% Call Center Services

20% Customer Service Outsourcing

15% Market Research +5 services

10% Advertising

10% Back Office Outsourcing

10% Marketing Strategy

10% Other Marketing

10% Sales Outsourcing

Headquartered in Houston, Texas, Mandit Solutions is a midsize Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Market Research.
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Platonics LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

50% Call Center Services

30% Back Office Outsourcing

20% Business Consulting

Platonics LLC is a phone answering service established in 2021. Located in Houston, Texas, the team focuses on Call Center Services and Back Office Outsourcing.
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The Heller Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% IT Managed Services

20% Sales Outsourcing

Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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EN Technologies

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

20% Call Center Services

20% Mobile App Development

20% Search Engine Optimization +3 services

20% Social Media Marketing

10% Pay Per Click

10% Video Production

EN Technologies is a social media marketing company. Established in 2021, the team offers Social Media Marketing and Search Engine Optimization.
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1stReach Technologies

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

20% Call Center Services

30% Back Office Outsourcing

10% Application Management & Support +5 services

10% Customer Service Outsourcing

10% Document Digitization & Management

10% Sales Outsourcing

5% Business Continuity Management

5% Transcription

Founded in 2020, 1stReach Technologies is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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High Standards Technology, Inc.

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

10% Call Center Services

50% IT Managed Services

30% Cybersecurity +1 service

10% Sales Outsourcing

High Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.

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Industry Experience

High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.
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Other Industry

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

35% Business Consulting

30% Sales Outsourcing

25% Back Office Outsourcing +1 service

10% Commercial Brokerage Services

City Locksmith Services is a Business Consulting company founded in 1985. The company focuses on Business Consulting and Sales Outsourcing.
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Sukhi Jolly CEO of INTEC Communications

Not yet reviewed

$5,000+

$25 - $49 / hr

2 - 9

Houston, TX

Services provided

30% Call Center Services

45% Business Consulting

25% Finance & Accounting Outsourcing (FAO)

Established in 2005, Sukhi Jolly CEO of INTEC Communications is a small Business Consulting company. Their team specializes in Business Consulting and Call Center Services.
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Union Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Union Locksmith Store is a Business Consulting company. They were established in 2003 and provide Business Consulting and Back Office Outsourcing.
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Metro Master Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Metro Master Locksmith, a Business Consulting company, was launched in 1981. The small team focuses on Business Consulting and Back Office Outsourcing.
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City Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company City Locksmith Shop focuses on Business Consulting and Back Office Outsourcing. They are based in Houston, Texas.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1983, Central Locksmith Store is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company. They are based in Houston, Texas, and their services include Business Consulting and Back Office Outsourcing.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

South Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Neighborhood Locksmith is a Business Consulting company. Their small team of employees is based in South Houston, Texas. Their team offers Business Consulting and Back Office Outsourcing.
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Lock & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Lock & Key Store is in Houston, Texas. Their services include Business Consulting and Back Office Outsourcing.
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1981, Elite Locksmith Services is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Expert Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pasadena, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Services is a Business Consulting company. The Pasadena, Texas-based company was launched in 1977. Their services include Business Consulting and Back Office Outsourcing.
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The Call Center Doctors

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Houston, TX

Services provided

100% Call Center Services

The Call Center Doctors is a telephone answering service. The company is in Houston, Texas. Their services include Call Center Services.
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Pro Medical Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services

Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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Integrity Net Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

27% Call Center Services

33% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

15% Sales Outsourcing

Launched in 2009, Integrity Net Call Center is a midsize Houston, Texas-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Call Center Services.
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Perfect Horizon Ltd

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

20% Conversion Optimization

20% Graphic Design

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% UX/UI Design

Perfect Horizon Ltd is a Conversion Optimization company. They are in Houston, Texas, and their services include Conversion Optimization and Search Engine Optimization.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Pasadena, TX

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Exclusive Locksmith Service is a Business Consulting company. Launched in 1984, the company is in Pasadena, Texas. Their team offers Business Consulting and Back Office Outsourcing.
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Baldwin Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

20% Sales Outsourcing

Baldwin Locksmith Store is a small Back Office Outsourcing company launched in 1977. Their team focuses on Back Office Outsourcing and Business Consulting.
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GSM

Not yet reviewed

$5,000+

$100 - $149 / hr

250 - 999

Houston, TX

Services provided

10% Call Center Services

15% Direct Marketing

15% Social Media Marketing +6 services

10% Advertising

10% Email Marketing

10% Marketing Strategy

10% Pay Per Click

10% Sales Outsourcing

10% Web Design

Based in Houston, Texas and Louisville, Kentucky, GSM is a midsize Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Ameritech LLC

Not yet reviewed

$25,000+

$25 - $49 / hr

2 - 9

Houston, TX

Services provided

50% Call Center Services

50% IT Managed Services

Ameritech LLC, an IT managed services and call center service, is located in Houston, Texas. The team offers IT managed services and Call Center Services.
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A Better Answer

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

70% Call Center Services

30% Customer Service Outsourcing

A Better Answer is a call center company. They were established in 1971 and provide Call Center Services and Customer Service Outsourcing.
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Houston, TX

1125 Cypress Station Drive Building H-4
Houston, TX 77090
2 - 5

+1.866.442.9500

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Point of Contact Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemah, TX

Services provided

100% Call Center Services

Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.
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remotlex

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

34% Sales Outsourcing

33% Back Office Outsourcing

33% Customer Service Outsourcing

Remotlex is a Sales Outsourcing company. They are in Houston, Texas, and their services include Sales Outsourcing and Customer Service Outsourcing.
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The Fibonacci System

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

Houston, TX

Services provided

15% Call Center Services

35% AI Consulting

25% AI Development +1 service

25% Generative AI

Launched in 2023, The Fibonacci System is a small Houston, Texas-based AI Consulting company. Their services include AI Consulting and Artificial Intelligence.
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First Call Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Houston, TX

Services provided

30% Call Center Services

35% Advertising

25% Media Planning & Buying +1 service

10% Marketing Strategy

Founded in 2018, First Call Solutions, a midsize Advertising company, is based in Houston, Texas. Their team specializes in Advertising and Call Center Services.
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Vericore Services

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

10% Call Center Services

30% Back Office Outsourcing

20% Accounting +6 services

10% Customer Service Outsourcing

10% HR Outsourcing

5% Data Annotation Services

5% Document Digitization & Management

5% Recruitment Process Outsourcing

5% Transcription

Vericore Services is a Back Office Outsourcing company. Founded in 2024, the company is headquartered in Houston, Texas. Their services include Back Office Outsourcing and Accounting.
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MD Internet Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

20% Corporate Training & Coaching

20% Pay Per Click

20% Social Media Marketing +4 services

10% Business Consulting

10% SMS Marketing

10% Sales Outsourcing

10% Search Engine Optimization

MD Internet Marketing is a social media marketing firm. They were established in 2013 and specialize in Social Media Marketing and Pay Per Click.
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Expert Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Expert Locksmith Store is a Business Consulting company. Launched in 1978, the agency is located in Houston, Texas. Their services include Business Consulting and Back Office Outsourcing.
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Village Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Village Locksmith Store is a Business Consulting company. Their team is based in Houston, Texas. The firm provides Business Consulting and Back Office Outsourcing.
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Delta Lead

Not yet reviewed

$1,000+

$200 - $300 / hr

2 - 9

Conroe, TX

Services provided

40% Business Consulting

30% Sales Outsourcing

10% Branding +2 services

10% Email Marketing

10% Social Media Marketing

Delta Lead is a Business Consulting company founded in 2022. The small team specializes in Business Consulting and Sales Outsourcing.
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PMB

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Houston, TX

Services provided

25% Call Center Services

75% Back Office Outsourcing

Established in 1995, PMB is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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Ftech Solutions

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Houston, TX

Services provided

20% Call Center Services

20% Logo

20% Search Engine Optimization +2 services

20% Web Design

20% Web Development

Ftech Solutions is a midsize telephone answering service established in 2007. Their services include Call Center Services and Logo.
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Arace Services

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Katy, TX

Services provided

25% HR Outsourcing

20% Staffing

15% Digital Asset Management +4 services

15% Recruiting

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Product Marketing

Arace Services is a HR Outsourcing company. They were founded in 2017, and their services include HR Outsourcing and Staffing.
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Tree Trimmers of Texas

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Spring, TX

Services provided

35% Direct Marketing

25% Public Relations

15% Market Research +2 services

15% Sales Outsourcing

10% Other Marketing

Tree Trimmers of Texas is a Direct Marketing company. They were established in 2024 and offer Direct Marketing and Public Relations.
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LISTO Translating Services & More LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Katy, TX

Services provided

20% Call Center Services

80% Translation

LISTO Translating Services & More LLC is a small Translation company based in Katy, Texas. Their services include Translation and Call Center Services.
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Top Call Center Services & Voice Services in Houston

List of the Top Houston Call Center Companies & Voice Services

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Market Research & Call Center Services for Home Appraisal Co

Reviews mention Efficient

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SupportZebra is very responsive

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Reviews mention Transparent

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Award Winning Appointment Setting Team

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Reviews mention Great project management

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