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Home Call Centers United States Florida Miami

Top Call Center Services & Voice Services in Miami

Ratings Updated: September 18, 2026
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12 Leaders 15 Contenders

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125 Companies

Country: United States
State: Florida
City: Miami

List of the Top Miami Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    SalesRoads Logotype

    SalesRoads

    4.9 65 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Serves Miami, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    SalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.

    See all 65 projects

    Reviews mention Adaptable

    SalesRoads has received positive feedback regarding their adaptability, with clients noting their responsiveness to changing project requirements and environments. One client highlighted how SalesRoads effectively engaged with them during a period of significant environmental changes, showcasing their ability to adjust strategies as needed. Another client emphasized their quick response to new campaign requests, demonstrating flexibility in project management. Overall, clients appreciate SalesRoads' capacity to adapt, which has been instrumental in achieving project goals.
    • Lead Generation for Online Perinatal Education Company
      4.5 Sep 21, 2022

      VSA demonstrated that they had a lot of experience in what they do, and they were very hardworking, willingly going the extra mile for us. Moreover, ours is a very niche market, and VSA still did a very good job adapting to prospecting within it. I really appreciated the time they spent with me initially so that I could educate them on our market and company; it set a strong foundation for the rest of the project.

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    • Lead Generation for Network Monitoring Company
      5.0 Oct 19, 2020

      They perform very well. They’re very adaptable. For example, I come to them almost weekly with a new campaign to run. We have weekly calls on Wednesday morning, but by Monday they’re up and running that new campaign and are driving those meetings for us. They do help with different messaging and are open to trying new things.

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    • Lead Generation for Network Monitoring Company
      5.0 Oct 19, 2020

      Their adaptability has been incredibly helpful. They started by interfacing with our end-users, and they were able to adapt and work with our channel partners. They each require a different message, but VSA, Inc. been able to accommodate that.

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    • Sales Outsourcing for Software Company
      5.0 May 23, 2025

      Their ability to engage with us and help solve problems was impressive. There were a lot of environmental changes during the period we worked together from the post-COVID-19 world, and SalesRoads was an adaptable partner.

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    Industry Experience

    SalesRoads has demonstrated significant expertise across various industries including Information Technology, Manufacturing, Financial Services, Real Estate, and Education, receiving positive feedback for their proactive lead generation and appointment-setting capabilities. Clients praised their responsiveness, adaptability, and ability to deliver qualified leads, resulting in increased sales and successful partnerships. Overall sentiment reflects strong satisfaction, particularly in the IT and Financial sectors, while highlighting the provider's commitment to understanding client needs and goals.

    Read All Reviews

    Select Industry to see insights

    Software Manufacturing Real estate Financial services Design Healthcare Nonprofit Engineering Human Resources IT Services Business services Consumer Products Other Industry Education Retail Advertising & marketing Information technology Legal

    Average Project Cost Breakdown

    $50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

    What Clients Have Said

    Client feedback indicates that SalesRoads delivers strong value for money, with many noting a positive return on investment. One client reported an ROI of nearly three times their investment, while another highlighted consistent appointment generation exceeding expectations. Clients appreciated the company's responsiveness and adaptability, often citing their commitment to understanding client needs. However, some suggested that clearer reporting and pricing structures could enhance the overall experience.
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    4 of 4 Miami-based reviews are 5 stars
    $50,000 – $199,999 avg. project cost for Call Center Services services in Miami

    Miami-based Call Center Services project highlight

    Call Center Services for Managed Service Provider

    5.0 — SalesRoads provides call center and lead generation services for a managed service provider. They optimize a list of internal contacts and targeted companies and craft a targeted list for potential Read more
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Miami, FL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Easy to work with

    Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.
    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.

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    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.

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    • Scaling & QA Services for Media Company
      5.0 Aug 23, 2023

      From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Miami, FL

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

    See all 47 projects

    Reviews mention Detail-oriented

    Clients consistently highlight Helpware's detail-oriented approach, noting their reliability and high-quality work. One client emphasized the team's strong attention to detail, stating that Helpware's internal procedures significantly improved response and resolution times. Additionally, the client appreciated the thoughtful and attentive nature of each team member, which fostered effective communication and collaboration. Overall, the sentiment is highly positive, reflecting satisfaction with Helpware's meticulousness and commitment to delivering exceptional customer support.
    • Customer Service Team for Lifestyle Brand
      5.0 Oct 28, 2019

      Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work. Each team member is thoughtful with their time and attentive to our requests.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Industry Experience

    Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.

    Read All Reviews

    Select Industry to see insights

    Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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    Select VoiceCom Logotype

    Select VoiceCom

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Miami, FL

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    View projects from:

    United States (7) Australia (1)
    1 of 1 Miami-based review is 5 stars
    $50,000 – $199,999 avg. project cost for Call Center Services services in Miami

    Miami-based Call Center Services project highlight

    Call Center Services for MarTech Company

    5.0 — Select VoiceCom provides call center services for a marketing technology company. They're tasked with calling over over 1,000 local businesses daily on the client's behalf to promote their products Read more
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  • Zenov BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Coral Springs, FL

    Services provided

    20% Call Center Services
    20% Accounting
    20% Business Consulting +2 services
    20% Finance & Accounting Outsourcing (FAO)
    20% HR Consulting

    Zenov BPO is an Accounting company. Their team is located in New York, New York and Coral Springs, Florida and offers Accounting and Call Center Services.

    Read more

    Coral Springs, FL

    5645 Coral Ridge Drive
    Coral Springs, FL 33076

    1

    +1 585 353 1632

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  • Rillo Marketing LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Coconut Creek, FL

    Services provided

    25% Digital Strategy
    25% Marketing Strategy
    25% Pay Per Click +1 service
    25% Sales Outsourcing

    Rillo Marketing LLC, a Marketing Strategy company, was founded in 2024. The team provides Marketing Strategy and Digital Strategy and is headquartered in Coconut Creek, Florida.

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  • Featured

    What are Featured Providers?

    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Miami, FL

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Team players

    Clients consistently highlight the team-oriented approach of Six Eleven Global Services, noting their commitment to collaboration and support. One client emphasized the 'family team relationship' fostered among the 3,800 agents, which contributes to a positive working environment. Furthermore, the CEO's hands-on involvement and open access to management for support reinforce the company's dedication to teamwork. Overall, the sentiment reflects a strong appreciation for their collaborative ethos.
    • Call Center Services for Call Center Outsourcing Firm
      4.5 Feb 11, 2023

      The company provides a family team relationship with their 3800 plus agents. Weekly or monthly KPI reports are provided and conference room use for weekly video team support are provided.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    United States (6) Canada (1) Malaysia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.8 68 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Miami, FL

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

    See all 68 projects
    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Industry Experience

    A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.

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    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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    United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Miami, FL

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

    See all 54 projects
    18 of 19 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Services & Sales Outsourcing for Resume Writing Co

    5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
    Read 19 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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  • Usa Locksmith Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Boca Raton, FL

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Usa Locksmith Service is a Boca Raton, Florida-based Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.

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  • Covert Ventures Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lighthouse Point, FL

    Services provided

    40% CRM Consulting and SI
    20% Business Consulting
    20% Marketing Strategy +1 service
    20% Sales Outsourcing

    Covert Ventures is a CRM consulting and SI company launched in 2021. The team provides CRM consulting and SI and Marketing Strategy.

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  • eServMD Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Coral Springs, FL

    Services provided

    10% Call Center Services
    55% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +1 service
    15% Accounting

    EServMD is a midsize Back Office Outsourcing company established in 2010. Their team focuses on Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

    Read more
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  • Prediq Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Boca Raton, FL

    Services provided

    15% Content Marketing
    15% Email Marketing
    15% Sales Outsourcing +4 services
    15% Search Engine Optimization
    15% Social Media Marketing
    15% Web Design
    10% Video Marketing

    Prediq is a social media marketing company. They are based in Boca Raton, Florida. Their team provides Social Media Marketing and Content Marketing.

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  • Orbit Book Publishers Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    10 - 49
    Deerfield Beach, FL

    Services provided

    20% E-Commerce Development
    15% Branding
    15% Email Marketing +4 services
    15% Logo
    15% Social Media Marketing
    10% Content Writing Services
    10% Sales Outsourcing

    Orbit Book Publishers, an e-commerce development company, is headquartered in Deerfield Beach, Florida. Their services include E-Commerce Development and Branding.

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  • Clear Path Treatment Solutions Inc Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    Delray Beach, FL

    Services provided

    20% Call Center Services
    20% Pay Per Click
    20% Search Engine Optimization +2 services
    20% Social Media Marketing
    20% Web Design

    Social media marketing agency Clear Path Treatment Solutions Inc provides Social Media Marketing and Search Engine Optimization. They were launched in 2022.

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  • Shorr Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Coral Springs, FL

    Services provided

    20% Business Consulting
    20% Corporate Training & Coaching
    10% Financial Consulting +5 services
    10% Market Research
    10% Marketing Strategy
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Established in 2011, Shorr Solutions is a Business Consulting company. Their services include Business Consulting and Corporate Training & Coaching.

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  • City Locksmith Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Boynton Beach, FL

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    City Locksmith Services is a Boynton Beach, Florida-based Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.

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  • Live Leads BPO Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    50 - 249
    Wellington, FL

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Direct Marketing

    Live Leads BPO, an answering service, was launched in 2013. The firm specializes in Call Center Services and Back Office Outsourcing.

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  • BBEX Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Boca Raton, FL

    Services provided

    10% Content Marketing
    10% Conversion Optimization
    10% E-Commerce Development +7 services
    10% Email Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    BBEX Marketing is a small Boca Raton, Florida-based social media marketing agency. Their services include Social Media Marketing and Content Marketing.

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  • Professional's World Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    West Palm Beach, FL

    Services provided

    50% Call Center Services
    40% Sales Outsourcing
    10% BI & Big Data Consulting & SI

    Call center Professional's World specializes in Call Center Services and Sales Outsourcing. They are based in West Palm Beach, Florida.

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  • Synapse Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    2 - 9
    Greenacres, FL

    Services provided

    50% Contract Manufacturing
    25% Business Consulting
    25% Sales Outsourcing

    Synapse is a Greenacres, Florida-based Contract Manufacturing company. They focus on Contract Manufacturing and Business Consulting.

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  • Skillgo Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    10 - 49
    Loxahatchee, FL

    Services provided

    30% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Back Office Outsourcing +4 services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Staffing

    Customer Service Outsourcing company Skillgo was launched in 2023. The agency offers Customer Service Outsourcing and Sales Outsourcing, and is small.

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  • Expansion Agents Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    Freelancer
    Boca Raton, FL

    Services provided

    40% Customer Service Outsourcing
    15% AI Consulting
    15% CRM Consulting and SI +3 services
    10% Business Consulting
    10% Digital Strategy
    10% Sales Outsourcing

    Based in Boca Raton, Florida, Expansion Agents is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and CRM consulting and SI and were established in 2026.

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  • Receipts Group Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Boynton Beach, FL

    Services provided

    10% Call Center Services
    30% Search Engine Optimization
    20% Pay Per Click +4 services
    10% Advertising
    10% Digital Strategy
    10% Email Marketing
    10% Social Media Marketing

    Receipts Group is a SEO company. The Boynton Beach, Florida-based firm was founded in 2015. Their services include Search Engine Optimization and Pay Per Click.

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  • Locksmith & Key Shop Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    West Palm Beach, FL

    Services provided

    20% Back Office Outsourcing
    20% Building Security Services
    20% Business Consulting +2 services
    20% Commercial Property Management
    20% Sales Outsourcing

    Locksmith & Key Shop is a Business Consulting company founded in 1982. The team provides Business Consulting and Back Office Outsourcing and is based in West Palm Beach, Florida.

    Read more
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  • Responsive Answering Service Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    Coral Gables, FL

    Services provided

    100% Call Center Services

    Responsive Answering Service is a customer service center specializing in 24/7 call handling and telephonic support. With high ratings and good value, 100% of reviewers highlight their robust technology and improved customer service outcomes, noting zero missed calls and complete reporting, reflecting strong contact center services.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Marketing Agency

    5.0 — Responsive Answering Service provided call center support to a digital marketing agency. They were responsible for 24/7 call answering, call forwarding, and message taking. Read more
    Read 1 Review

    Industry Experience

    Responsive Answering Service has received positive feedback primarily from the Advertising & Marketing sector, where they demonstrated expertise in providing 24/7 call answering, call forwarding, and message-taking services. Clients highlighted their scalability, robust technology, and commitment to customer service, resulting in zero missed calls and complete reporting. Overall sentiment indicates a strong fit for businesses seeking reliable communication solutions in this industry, marked by high client satisfaction and effective project management.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients commend Responsive Answering Service for providing excellent value for money, often highlighting their high ratings and competitive pricing. One client noted the service's cost-effectiveness, stating it was a decisive factor in their selection. Additionally, the company demonstrated impressive outcomes, such as zero missed calls and enhanced customer service, further validating their pricing in relation to the quality of service delivered.
    Read All Reviews
    View Profile
  • Gorilla Digital Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    West Palm Beach, FL

    Services provided

    20% Search Engine Optimization
    20% Social Media Marketing
    10% Conversion Optimization +5 services
    10% Email Marketing
    10% Pay Per Click
    10% Sales Outsourcing
    10% Web Design
    10% Web Development

    Gorilla Digital is a social media marketing company launched in 2023. The company provides Social Media Marketing and Search Engine Optimization, and is small.

    Read more
    View Profile
  • Your Collection Solution Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Pembroke Pines, FL

    Services provided

    100% Call Center Services

    Midsize answering service company Your Collection Solution, is in Pembroke Pines, Florida. Their services include Call Center Services.

    Read more
    View Profile
  • CloudHesive Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    30% Call Center Services
    30% Generative AI
    20% Cloud Consulting & SI +1 service
    20% IT Managed Services

    CloudHesive is a Generative AI company. The Fort Lauderdale, Florida-based company focuses on Generative AI and Call Center Services.

    Read more
    View Profile
  • SatPhoneStore Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Miami, FL

    Services provided

    50% Call Center Services
    50% Video Production

    SatPhoneStore is a phone answering service and video production company. Based in Miami, Florida and Fort Lauderdale, Florida, the agency provides Call Center Services and Video Production.

    Read more
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  • Definitive Services Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Coral Springs, FL

    Services provided

    50% Call Center Services
    50% Cloud Consulting & SI

    Definitive Services Inc. Is an answering service and cloud consulting & SI company founded in 2007. The team offers Call Center Services and cloud consulting & SI.

    Read more
    View Profile
  • Ulltium Consulting Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Medley, FL

    Services provided

    30% Call Center Services
    30% IT Managed Services
    20% Business Consulting +1 service
    20% Cybersecurity

    Ulltium Consulting is a Medley, Florida-based telephone answering service. Their services include Call Center Services and IT managed services.

    Read more
    View Profile

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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Uassist.ME
2 CloudTask
3 Sopro
4 Cloud Sourcing
5 Josh No Code
6 Sunshine1
7 Virtual Receptionist Pro
8 ALPHA BPO Corp
9 Integral Computer Consultants
10 LuminaVest LTD
11 GIC BPO LLC
12 Remote CoWorker

List of the Top 12 Miami Call Center Companies & Voice Services

  1. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    30.8/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  2. CloudTask Logotype

    CloudTask

    $1,000+
    Undisclosed
    10 - 49
    North Miami Beach, FL

    Ability to deliver

    23.4/40.0
    16.2/20 Reviews
    2.9/10 Clients & Experience
    4.3/10 Market Presence

    Service focus

    30% Call Center Services
    50% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Sopro Logotype

    Sopro

    $1,000+
    Undisclosed
    250 - 999
    Miami, FL

    Ability to deliver

    23.1/40.0
    17.4/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  4. Cloud Sourcing Logotype

    Cloud Sourcing

    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Ability to deliver

    17.6/40.0
    17.6/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    20% Sales Outsourcing
    40% Other
    View Profile Visit Website
  5. Josh No Code Logotype

    Josh No Code

    $1,000+
    $100 - $149 / hr
    2 - 9
    Sunny Isles Beach, FL

    Ability to deliver

    25.6/40.0
    16.2/20 Reviews
    5.2/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  6. Sunshine1 Logotype

    Sunshine1

    Undisclosed
    Undisclosed
    2 - 9
    Coral Gables, FL

    Ability to deliver

    17.9/40.0
    11.4/20 Reviews
    1.3/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    64% Call Center Services
    36% Other
    View Profile Visit Website
  7. Virtual Receptionist Pro Logotype

    Virtual Receptionist Pro

    Undisclosed
    < $25 / hr
    2 - 9
    Miami, FL

    Ability to deliver

    16.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  8. ALPHA BPO Corp Logotype

    ALPHA BPO Corp

    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Ability to deliver

    21.8/40.0
    16.2/20 Reviews
    2.2/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  9. Integral Computer Consultants Logotype

    Integral Computer Consultants

    $1,000+
    $25 - $49 / hr
    10 - 49
    Doral, FL

    Ability to deliver

    20.4/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  10. LuminaVest LTD Logotype

    LuminaVest LTD

    Undisclosed
    Undisclosed
    50 - 249
    Miami, FL

    Ability to deliver

    16.4/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    80% Other
    View Profile Visit Website
  11. GIC BPO LLC Logotype

    GIC BPO LLC

    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Ability to deliver

    16.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  12. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Miami, FL

    Ability to deliver

    5.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    23% Call Center Services
    15% Sales Outsourcing
    62% Other
    View Profile Visit Website
  14. Joon Joon Answers Logotype

    Joon Joon Answers

    $1,000+
    Undisclosed
    2 - 9
    Aventura, FL

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    1.8/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    90% Call Center Services
    10% Other
    View Profile Visit Website
  15. Abridge Logotype

    Abridge

    $1,000+
    < $25 / hr
    10 - 49
    West Miami, FL

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    50% Sales Outsourcing
    50% Other
    View Profile Visit Website
  16. AU Telecom LLC Logotype

    AU Telecom LLC

    $1,000+
    $25 - $49 / hr
    50 - 249
    Miami, FL

    Ability to deliver

    3.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  17. Meetingjump, LLC Logotype

    Meetingjump, LLC

    $1,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Ability to deliver

    3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3/10 Market Presence

    Service focus

    25% Call Center Services
    50% Sales Outsourcing
    25% Other
    View Profile Visit Website
  18. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Miami, FL

    Ability to deliver

    24.3/40.0
    16.4/20 Reviews
    2.2/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website
  19. Arise Logotype

    Arise

    $250,000+
    $25 - $49 / hr
    250 - 999
    Miramar, FL

    Ability to deliver

    20.6/40.0
    15.2/20 Reviews
    0/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    19% Call Center Services
    81% Other
    View Profile Visit Website
  20. TopCom Solutions Logotype

    TopCom Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Opa-locka, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    20% Sales Outsourcing
    60% Other
    View Profile Visit Website
  21. Kavica Group SAS Logotype

    Kavica Group SAS

    $1,000+
    < $25 / hr
    10 - 49
    Medley, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    65% Call Center Services
    35% Other
    View Profile Visit Website
  22. Prime Contact Group Logotype

    Prime Contact Group

    Undisclosed
    < $25 / hr
    10 - 49
    Miami, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  23. Answering Service Care Logotype

    Answering Service Care

    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Ability to deliver

    28.4/40.0
    15.8/20 Reviews
    7.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    60% Call Center Services
    10% Sales Outsourcing
    30% Other
    View Profile Visit Website
  24. Evateck Logotype

    Evateck

    $1,000+
    < $25 / hr
    50 - 249
    Oakland Park, FL

    Ability to deliver

    23.4/40.0
    16.6/20 Reviews
    6.8/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    70% Other
    View Profile Visit Website
  25. AgentStory Logotype

    AgentStory

    Undisclosed
    Undisclosed
    10 - 49
    Miami, FL

    Ability to deliver

    3.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  26. Anex Office Logotype

    Anex Office

    $1,000+
    $25 - $49 / hr
    10 - 49
    Miami, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  27. Cultivado Logotype

    Cultivado

    Undisclosed
    Undisclosed
    10 - 49
    Miami, FL

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website

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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

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Specialties

Inbound Appointment Setting Sales Outsourcing Telemarketing Lead Generation Answering Services Virtual Receptionist Appointment Setting Third Party Verification Order Processing

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