Leave a Review For Providers 0 0
  • Post a Project
Home Call Centers Cardiff

Top Call Center Services & Voice Services in Cardiff

Ratings Updated: September 18, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

0 Leaders 6 Contenders

Get Matched

6 Companies

Country: Wales
City: Cardiff

List of the Top Cardiff Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Serves Cardiff, Wales

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.

    See all 20 projects

    Reviews mention Great team

    Clients consistently commend Virtual Sales Limited for their exceptional team, highlighting their seamless integration and expertise in prospect qualification. One client noted their ability to act as a trusted partner, emphasizing their flexibility and responsiveness. Another client praised their well-established processes and effective communication, stating they consistently meet expectations for appointment setting. Overall, the sentiment reflects strong satisfaction with the team's professionalism and dedication to achieving client goals.
    • Sales Outsourcing for FinTech Company
      5.0 Feb 14, 2023

      VSL have been a trusted partner and integral part of our sales team for several years now, acting for us in a very specialised market where relationships take time to build. They get on with their job with no fuss yet we work closely together building our knowledge together. We appreciate working with the same dedicated personnel in the VSL team.

      Read Full Review
    • Sales Outsourcing for FinTech Company
      5.0 Feb 14, 2023

      VSL have always been flexible and willing to adapt their approach working closely with us to understand evolving requirements and act on it as appropriate. An excellent team able to act seamlessly with us. Yes, I would recommend them without hesitation.

      Read Full Review
    Read All Reviews
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for SaaS Company

    4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
    Read All Reviews

    View projects from:

    England (9) United States (4) Bulgaria (1) Croatia (1) France (1)
    View Profile Visit Website
  • Connect Assist Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Nantgarw, Wales

    Services provided

    100% Call Center Services

    Connect Assist is an answering service launched in 2006. The midsize team specializes in Call Center Services.

    Read more
    View Profile
  • Novello Consulting Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Cardiff, Wales

    Services provided

    15% Call Center Services
    15% Business Consulting
    15% CRM Consulting and SI +4 services
    15% IT Managed Services
    15% Other IT Consulting and SI
    15% Sales Outsourcing
    10% Data Annotation Services

    Founded in 2025, Novello Consulting is a small CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.

    Read more
    View Profile
  • Nisray Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Barry, Wales

    Services provided

    10% Call Center Services
    15% Back Office Outsourcing
    15% Recruitment Process Outsourcing +6 services
    10% Accounting
    10% Branding
    10% Business Consulting
    10% Digital Strategy
    10% Generative AI
    10% Social Media Marketing

    Nisray is a Back Office Outsourcing company. The team is headquartered in Barry, Wales, and their services include Back Office Outsourcing and Recruitment Process Outsourcing.

    Read more
    View Profile

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • Fresh Flow Direct Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Treforest Industrial Estate, Wales

    Services provided

    10% Call Center Services
    20% Branding
    20% Email Marketing +3 services
    20% Market Research
    20% Translation
    10% Customer Service Outsourcing

    Fresh Flow Direct Marketing, a branding firm, is located in Treforest Industrial Estate, Wales. The team offers Branding and Email Marketing.

    Read more
    View Profile
  • Kooky LAB Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Newport, Wales

    Services provided

    20% Branding
    20% Content Marketing
    20% IT Managed Services +2 services
    20% Sales Outsourcing
    20% Search Engine Optimization

    Kooky LAB is a small Newport, Wales-based branding firm. The team focuses on Branding and Content Marketing.

    Read more
    View Profile
  • M&Y Global Services Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cardiff, Wales

    Services provided

    50% Call Center Services
    30% Finance & Accounting Outsourcing (FAO)
    20% Business Consulting

    M&Y Global Services is a call center service. They were established in 2001, and their services include Call Center Services and Finance & Accounting Outsourcing (FAO).

    Read more

    Cardiff, Wales

    74 Wyndham Crescent Canton, Cardiff, CF11 9EF
    Cardiff, Wales CF11 9EF

    See All Locations (4)
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

List of the Top Cardiff Call Center Companies & Voice Services

  1. Connect Assist Logotype

    Connect Assist

    Undisclosed
    Undisclosed
    250 - 999
    Nantgarw, Wales

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  2. Novello Consulting Logotype

    Novello Consulting

    Undisclosed
    $25 - $49 / hr
    2 - 9
    Cardiff, Wales

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Call Center Services
    15% Sales Outsourcing
    70% Other
    View Profile Visit Website
  3. Nisray Logotype

    Nisray

    $1,000+
    < $25 / hr
    10 - 49
    Barry, Wales

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  4. Fresh Flow Direct Marketing Logotype

    Fresh Flow Direct Marketing

    Undisclosed
    Undisclosed
    2 - 9
    Treforest Industrial Estate, Wales

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  5. Kooky LAB Logotype

    Kooky LAB

    Undisclosed
    Undisclosed
    2 - 9
    Newport, Wales

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Sales Outsourcing
    80% Other
    View Profile Visit Website
  6. M&Y Global Services Logotype

    M&Y Global Services

    $5,000+
    $25 - $49 / hr
    1,000 - 9,999
    Cardiff, Wales

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website

Latest Call Centers Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Clutch Report
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Clutch Report

Similar Categories

Related Services

Translation in Cardiff Real Estate in Cardiff Contract Manufacturing in Cardiff Trucking in Cardiff 3pl in Cardiff Shipping in Cardiff Accounting in Cardiff

Specialties

Answering Services Appointment Setting Sales Outsourcing Inbound Appointment Setting Lead Generation Third Party Verification Virtual Receptionist Telemarketing Order Processing
View More

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.