Top Virtual Receptionist Services
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosed10 - 49Manchester, NH
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Execucom is a small Manchester, New Hampshire-based call center company. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Rio de Janeiro, Brazil
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Doctor Sac Contact Center is a call center company. The team provides Call Center Services and Customer Service Outsourcing, and the company is in Rio de Janeiro, Brazil.
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UndisclosedUndisclosed10 - 49Livermore, CA
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Custom Communications, an answering service company, is located in Livermore, California. Established in 1980, the team offers Call Center Services.
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UndisclosedUndisclosed10 - 49Calgary, Canada
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Call center service Big Sky Call Centers is based in Calgary, Canada. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Reno, NV
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Tahoe Call Center is a Reno, Nevada-based phone answering service. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Paris, France
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Getelecom, a call center company, was established in 2005. The team specializes in Call Center Services and is headquartered in Paris, France.
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UndisclosedUndisclosed10 - 49Hyderabad, India
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Biz-Hub Communications is a call center. Launched in 2020, the team offers Call Center Services and Social Media Marketing. The company is based in Hyderabad, India.
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UndisclosedUndisclosed10 - 49Tucson, AZ
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Rincon Communications is a call center. They are located in Tucson, Arizona, and their services include Call Center Services.
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UndisclosedUndisclosed10 - 49
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GTCommunications is a small phone answering service in Panama City, Panama. The team focuses on Call Center Services and IT strategy consulting.
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UndisclosedUndisclosed10 - 49San Isidro, Peru
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Small answering service company Caltal Peru, is based in San Isidro, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Surquillo, Peru
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FRAVATEL, a telephone answering service, is based in Surquillo, Peru. Founded in 2007, the team focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Guayaquil, Ecuador
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6 Sen, a call center service, was established in 2016. The company specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Bogotá, Colombia
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Cellvoz Cloud Services is an answering service company. Their small team is headquartered in Bogotá, Colombia. Their team provides Call Center Services and Other Marketing.
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UndisclosedUndisclosed10 - 49Medellín, Colombia
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Call center service Incontacto is headquartered in Panama City, Panama and Madrid, Spain. They focus on Call Center Services and were founded in 2000.
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$1,000+$25 - $49 / hr10 - 49Ozark, MO
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FusionCall Solutions is an answering service. Launched in 2025, the team offers Call Center Services. The agency is in Ozark, Missouri.
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$5,000+< $25 / hr10 - 49
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TaskFree is a Salford, England-based telephone answering service. The team provides Call Center Services.
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$5,000+< $25 / hr50 - 249
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Founded in 2020, MultiLang International, a midsize call center, is headquartered in Ottawa, Canada and Beirut, Lebanon. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Vancouver, Canada
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Virtual Assistant Canada is a small Vancouver, Canada-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Varaždin, Croatia
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Headquartered in Varaždin, Croatia, Valdez Business Services is a small web design agency. Their services include Web Design and Call Center Services.
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UndisclosedUndisclosed2 - 9دبي, United Arab Emirates
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Email Marketing company AD Ventura was founded in 2014. The agency provides Email Marketing and Web Development, and is small.
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$1,000+< $25 / hr10 - 49Evanston, IL
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Zeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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$1,000+< $25 / hr250 - 999Oostende, Belgium
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Call-IT is a Business Consulting company. Founded in 1986, the firm specializes in Business Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999ঢাকা, Bangladesh
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MY Outsourcing Limited is a call center company. Their midsize team of employees is headquartered in ঢাকা, Bangladesh. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Dhaka, Bangladesh
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Service Solutions Pvt. Ltd. (SSL) is a social media marketing firm founded in 2008. The agency provides Social Media Marketing and Application Testing.
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UndisclosedUndisclosed250 - 999Mobridge, SD
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Telephone answering service One World Direct was founded in 1994. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Barranquilla, Colombia
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Telephone answering service Quantica BPO was established in 2019. The team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Santiago De Los Caballeros, Dominican Republic
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Telecom Networks Contact Center, an IT managed services company, was launched in 1999. They provides IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Miraflores, Peru
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Founded in 2006, TCONTAKTO SAC, a midsize IT managed services company, is in Miraflores, Peru. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Su Qian Shi, China
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Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a midsize telephone answering service. Established in 2008, the team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Pittsburgh, PA
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Automated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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UndisclosedUndisclosed250 - 999Gresham, OR
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AnswerNet is a call center. Headquartered in Gresham, Oregon, the agency provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Mumbai, India
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Based in Mumbai, India, Yellow Umbrella Services is an Event Marketing company. The team specializes in Event Marketing and Digital Strategy.
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UndisclosedUndisclosed250 - 999Izmir, Türkiye
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Simple Call Center is an answering service. Based in Izmir, Türkiye, the company was launched in 2015. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Iloilo City, Philippines
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Avatar Stars is a call center. The team is located in Bengaluru, India and Iloilo City, Philippines, and their services include Call Center Services and Back Office Outsourcing.
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$10,000+< $25 / hr250 - 999Melville, NY
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Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999
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Helport AI is an AI Agents company. The San Diego, California-based agency was founded in 2020. Their team specializes in AI Agents and Call Center Services.
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UndisclosedUndisclosed250 - 999
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Telesourcia is a Data Annotation Services company located in Antananarivo, Madagascar. They focus on Data Annotation Services and Call Center Services.
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UndisclosedUndisclosed250 - 999
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Call center service Qwest BPO was founded in 2011. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999
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Midsize telephone answering service IMPACT BPO, is based in Tegucigalpa, Honduras. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Indianapolis, IN
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Virtual Value LLC is a midsize Indianapolis, Indiana-based call center. The team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Glasgow, Scotland
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Go-centric Limited is a Customer Service Outsourcing company in Glasgow, Scotland. Founded in 1996, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Lytchett Matravers, England
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Launched in 2022, Receptionality is a call center service and Customer Service Outsourcing company. The small team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999
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Established in 2022, Supp-Squad, a midsize Back Office Outsourcing company, is located in Pristina, Kosovo. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Brisbane City, Australia
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Airan Australia Pty. Ltd. Is a custom software development firm. Located in Brisbane City, Australia, their team offers Custom Software Development and Call Center Services.
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UndisclosedUndisclosed50 - 249Albuquerque, NM
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See all 3 projectsECOMKINETIC offers services including Wholesale FBA, Amazon automation, and product audits for e-commerce businesses. Reviews highlight their expertise in increasing sales, efficient project management, and good value for cost. Clients commend ECOMKINETIC for their professionalism, responsiveness, and delivering measurable outcomes, making them a recommended choice for scaling Amazon businesses and enhancing e-commerce operations.
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$5,000+< $25 / hr50 - 249
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See all 1 projectsCalluX Integrated Solutions Limited offers comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center operations, and Telemarketing Services. Reviews highlight their dedicated and hardworking team, effective project management, and significant contributions to improving client metrics and profitability. Clients appreciate their proactive communication and adaptability, though some suggest potential improvements in team expansion and agent management.
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$1,000+$25 - $49 / hr50 - 249Lakewood, CO
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Contact One Call Center is a telephone answering service founded in 1956. The firm focuses on Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Orlando, FL
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Launched in 1986, A Courteous Communications is a call center company. The firm specializes in Call Center Services and Back Office Outsourcing, and is midsize.
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$1,000+$25 - $49 / hr50 - 249San Pedro, Philippines
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FilWeb Asia Inc is a Customer Service Outsourcing company. The San Pedro, Philippines-based firm provides Customer Service Outsourcing and Call Center Services.
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
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Intugo is a large Back Office Outsourcing company launched in 2005. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
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31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
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31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
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31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
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31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
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29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
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33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
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28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
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29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
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27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
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29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
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33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.