Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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$1,000+$25 - $49 / hr2 - 9Humble, TX
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Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
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$1,000+$25 - $49 / hr2 - 9
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Based in San Diego, California, Southwest Answering Service is a telephone answering service. They offer Call Center Services.
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UndisclosedUndisclosed2 - 9Lockland, OH
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MAXIMUM Communications, Inc. Is a phone answering service. Founded in 1990, the team specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Dallas, TX
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Medical Connections is a telephone answering service. Established in 1989, the agency is in Dallas, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9San José, Costa Rica
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Call center company Invercall is in Katy, Texas and San José, Costa Rica. Launched in 2000, the team focuses on Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsHemens Business Solution offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their efficient project management, effective communication, and commitment to exceeding customer expectations, showcasing their expertise and reliability. Clients appreciate their collaborative approach and transparency, leading to enhanced operational efficiency and customer satisfaction.
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UndisclosedUndisclosed250 - 999Hyderabad, India
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Adroit Neo Tech Solutions Pvt. Ltd is a midsize Hyderabad, India-based Digital Strategy company. The team focuses on Digital Strategy and Social Media Marketing.
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UndisclosedUndisclosed250 - 999Bellevue Hill, Australia
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Headquartered in Bellevue Hill, Australia and Makati, Philippines, BruntWork is a Direct Marketing company. Their services include Direct Marketing and Social Media Marketing.
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Undisclosed< $25 / hr50 - 249New York, NY
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See all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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$5,000+$25 - $49 / hr50 - 249Pompano Beach, FL
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See all 11 projectsAt HyperHired, we excel in driving rapid growth for sales organizations through our innovative recruiting solutions. In the past year, we’ve seamlessly integrated our system into over 100
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$1,000+$25 - $49 / hr50 - 249Minneapolis, MN
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Xilium is a midsize Minneapolis, Minnesota-based telephone answering service and Back Office Outsourcing company. The team provides Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249
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Virtual HQ is a midsize call center and Commercial Brokerage Services company headquartered in North Sydney, Australia. The team focuses on Call Center Services and Commercial Brokerage Services.
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UndisclosedUndisclosed50 - 249
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Founded in 2014, Vector Outsourcing Solutions Philippines is a midsize -based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
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Medryte Healthcare Solutions is an answering service and Back Office Outsourcing company. Their team is in. The agency offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
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Belles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
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UndisclosedUndisclosed50 - 249Nesconset, NY
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Ring Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Columbus, OH
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Fortuity is an answering service. Headquartered in Columbus, Ohio, their midsize team offers Call Center Services and Back Office Outsourcing. The firm was established in 2017.
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UndisclosedUndisclosed50 - 249Ciudad de México, Mexico
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Established in 2011, Anexa Telecomunicaciones is a Customer Service Outsourcing company. The agency provides Customer Service Outsourcing and Call Center Services, and is midsize.
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UndisclosedUndisclosed50 - 249Tijuana, Mexico
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Nextdoor Solutions México is an answering service company. Their midsize team is located in Tijuana, Mexico. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Chicago, IL
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Millenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Call center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
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Xpedite LLC, an Accounting company, offer Accounting and Call Center Services. They were founded in 2013.
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UndisclosedUndisclosed50 - 249Lake Dallas, TX
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Aspen Media LLC provides efficient and effective problem-solving services, primarily through phone communication, ensuring minimal disruption to client work sites. The company is lauded for its budget-friendly pricing and ability to handle client issues promptly, exceeding expectations. The overall feedback highlights their capability to reach potential customers and resolve concerns swiftly.
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UndisclosedUndisclosed50 - 249Lima, Peru
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LOCALCENTER SAC is a call center company established in 2010. The team specializes in Call Center Services.
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$1,000+< $25 / hr50 - 249Dover, DE
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Based in Dover, Delaware, Call Savvys is a Sales Outsourcing company. They provide Sales Outsourcing and Call Center Services and were established in 2022.
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UndisclosedUndisclosed50 - 249Gurugram, India
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SAN Softwares is a telephone answering service. The Gurugram, India-based firm focuses on Call Center Services and Custom Software Development.
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$5,000+$25 - $49 / hr50 - 249
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Novacall is a midsize Pretoria, South Africa-based call center and Back Office Outsourcing company. Their services include Call Center Services and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249
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Gestiona is an answering service company. The santa cruz de la sierra, Bolivia-based team focuses on Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49Ahmedabad, India
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BrainyBeam Technologies Pvt Ltd is a small mobile app development company launched in 2010. Their team provides Mobile App Development and Custom Software Development.
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$1,000+$25 - $49 / hr50 - 249
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Altsource Pvt. Ltd. Is a Document Digitization & Management company founded in 2016. Their services include Document Digitization & Management and Call Center Services.
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UndisclosedUndisclosed2 - 9Johannesburg, South Africa
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Based in Johannesburg, South Africa, Skytrax Accounting is an Accounting company. The team specializes in Accounting and Call Center Services.
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UndisclosedUndisclosed2 - 9Liberia, Costa Rica
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Established in 2019, My Costa Rica Virtual Assistant is a web design agency. The agency specializes in Web Design and Graphic Design.
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UndisclosedUndisclosed2 - 9
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Based in Doha, Qatar, Global Aficionado is a social media marketing firm. Their services include Social Media Marketing and Custom Software Development.
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UndisclosedUndisclosed2 - 9Toronto, Canada
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Based in Toronto, Canada, Annuities HQ is a social media marketing agency. They offer Social Media Marketing and Email Marketing.
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$1,000+$100 - $149 / hr2 - 9Southlake, TX
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TR Media Group, a SEO services firm, was established in 2022. The team offers Search Engine Optimization and Corporate Photography.
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Undisclosed< $25 / hr2 - 9
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Plugwork, a Cybersecurity company, offer Cybersecurity and IT managed services. They were launched in 2019.
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UndisclosedUndisclosed2 - 9
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Alam Hossain is a data analytics company. The Savar, Bangladesh-based company was launched in 2024. Their team offers BI & big data consulting & SI and Web Development.
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UndisclosedUndisclosed2 - 9
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Premier Office is a cloud consulting & SI company. Their small team of employees is based in Hong Kong. Their team specializes in cloud consulting & SI and Call Center Services.
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UndisclosedUndisclosed2 - 9
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Launched in 2023, Assistant Aly is a small Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49
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NOVUSCALL is an Orem, Utah-based call center service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Chennai, India
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Established in 2021, MEG WORLD TECHNOLOGIES is a Back Office Outsourcing company. Their team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Los Angeles, CA
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Call center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Albany, GA
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Southern Answering Service is a midsize Albany, Georgia-based telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Lisarow, Australia
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Launched in 2010, VA World Outsourcing is a Customer Service Outsourcing company. Their team specializes in Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Zürich, Switzerland
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Tip Tel Services is a call center service and Customer Service Outsourcing company founded in 1996. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, VA
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Phone answering service Keener Communications, Inc. VA is based in Richmond, Virginia. They focus on Call Center Services and Sales Outsourcing and were established in 1985.
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UndisclosedUndisclosed10 - 49Boca Raton, FL
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Established in 2010, Opus Virtual Offices is an answering service company and Customer Service Outsourcing company. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Kifisia, Greece
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ACCESSIA LP is a call center. Launched in 2016, the agency is based in Kifisia, Greece. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Charleroi, Belgium
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Established in 2017, Spitup Call Solutions is a telephone answering service and Back Office Outsourcing company. The firm offers Call Center Services and Back Office Outsourcing, and is small.
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UndisclosedUndisclosed10 - 49Ho Chi Minh City, Vietnam
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ODS CLOUD is a call center company. They offer Call Center Services and Back Office Outsourcing and are based in Ho Chi Minh City, Vietnam.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
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28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
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29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
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29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
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33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.