Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosed10 - 49Taoyuan Hsien, Taiwan
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Launched in 1980, Taiwan Warehouse Solution Corporation is a call center and Warehousing & Distribution company. The agency provides Call Center Services and Warehousing & Distribution, and is
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UndisclosedUndisclosed10 - 49Quito, Ecuador
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Software development firm and answering service Next Step C.A. Is located in Quito, Ecuador. The team specializes in Custom Software Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Denver, CO
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Answering service company and API Development company ITC Telecom Technology, LLC is in Denver, Colorado. Their services include Call Center Services and API Development.
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$1,000+< $25 / hr10 - 49
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Kingasterisk Technology is a Rockville, Maryland-based call center and Customer Service Outsourcing company. Launched in 2008, the team offers Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49
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Based in Moka, Mauritius, AssistFlow Solutions Ltd is a phone answering service. They provide Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49
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SAS. GROUPA2M is a call center service. They were launched in 2005 and focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Seneca, SC
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Call center service ProComm is in Seneca, South Carolina. They provide Call Center Services.
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UndisclosedUndisclosed10 - 49Edmonton, Canada
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Select Call Centre is a call center company. The Edmonton, Canada-based firm was founded in 1969. Their team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Kenmore, NY
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All Calls Matter, a small call center company, is in Kenmore, New York. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Istanbul, Türkiye
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Call center company TTM Call Group was established in 2020. The company focuses on Call Center Services and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr250 - 999Montebello, NY
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Focusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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UndisclosedUndisclosed250 - 999Irvine, CA
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Tech-Synergy is a Business Consulting company. The team offers Business Consulting and Call Center Services and is in Irvine, California and Dumaguete, Philippines.
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UndisclosedUndisclosed250 - 999Omaha, NE
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EMS CRM is a phone answering service founded in 1998. The agency offers Call Center Services and Back Office Outsourcing, and is midsize.
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UndisclosedUndisclosed250 - 999Ciudad de México, Mexico
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Akro BPO is a midsize IT managed services company based in Ciudad de México, Mexico. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999San Pedro, Costa Rica
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Headquartered in San Pedro, Costa Rica, NETCOM is a midsize IT strategy consulting company. The team specializes in IT strategy consulting and IT managed services.
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$1,000+< $25 / hr250 - 999Wrocław, Poland
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Located in Wrocław, Poland, OpsTalent is a midsize telephone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$50,000+$25 - $49 / hr250 - 999
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Global Com is a Market Research company. Founded in 2014, the agency is headquartered in. Their services include Market Research and Call Center Services.
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$50,000+$300+ / hr250 - 999
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Razor InfoTech is a social media marketing agency. They specialize in Social Media Marketing and Web Development and are headquartered in Noida, India.
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$1,000+$25 - $49 / hr50 - 249Westminster, CO
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Answer-All is an answering service. Located in Westminster, Colorado, the firm was founded in 1964. Their team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Köln, Germany
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Office Call-Center GmbH is a telephone answering service. They were founded in 1998 and focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Ashwaubenon, WI
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Launched in 1972, Anser Services is a call center service. The agency focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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$1,000+< $25 / hr2 - 9
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Established in 2018, Your Virtual Office is a Back Office Outsourcing company. The company focuses on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49Rathcoole, Ireland
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Prosupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
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Undisclosed$50 - $99 / hr10 - 49New Woodstock, NY
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12th Member, a SEO company, is located in New Woodstock, New York. Their services include Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49San Rafael de Escazú, Costa Rica
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Back Office Outsourcing company GBT Technologies is located in San Rafael de Escazú, Costa Rica. They provide Back Office Outsourcing and Customer Service Outsourcing and were established in 2018.
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$1,000+$25 - $49 / hr2 - 9Miami, FL
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Bilingual LS is an answering service. The Miami, Florida-based company was launched in 2010. Their team offers Call Center Services and Translation.
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$1,000+Undisclosed10 - 49
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Back Office Outsourcing company TwoStaff is based in London, England and Ahmedabad, India. They focus on Back Office Outsourcing and Call Center Services and were founded in 2022.
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Undisclosed< $25 / hr250 - 999Barranquilla, Colombia
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Established in 2018, Mobility Tech Colombia is an answering service company. The team provides Call Center Services and Back Office Outsourcing and is located in Barranquilla, Colombia.
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$1,000+< $25 / hr50 - 249Ho Chi Minh City, Vietnam
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DCV JSC, an IT managed services company, was established in 2013. The team offers IT managed services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249
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See all 1 projectsWeb Of Picasso provides virtual assistant services, specializing in paid advertisements, particularly for Facebook. The reviews highlight their budget-friendly rates, exceptional support, and effective project management, resulting in increased website traffic, higher conversion rates, and enhanced brand visibility. Clients appreciate the knowledgeable staff and genuine care, although occasional communication issues were noted as minor.
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UndisclosedUndisclosed2 - 9
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Launched in 2010, Virtual Executive Personal Assistants of America is a call center service. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Houston, TX
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ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
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$25,000+< $25 / hr10 - 49
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CODE STEW is a call center company launched in 2022. The team offers Call Center Services and Web Development and is headquartered in Zirakpur, India.
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$1,000+< $25 / hr10 - 49Coimbatore, India
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Prozeon, a small answering service, is located in Coimbatore, India. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Palm Springs, CA
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SDRengine is a Sales Outsourcing company launched in 2020. Their services include Sales Outsourcing and Call Center Services.
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Undisclosed< $25 / hr2 - 9
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RiseUP Talent is a telephone answering service. They are located in Dubai, United Arab Emirates and have small team of experts. Their services include Call Center Services and Back Office
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$1,000+< $25 / hr10 - 49Bohemia, NY
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IRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Bury, England
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Loop Outsourcing, a phone answering service, was established in 2022. The team focuses on Call Center Services and Search Engine Optimization and is headquartered in Bury, England.
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$1,000+$25 - $49 / hr10 - 49Karachi, Pakistan
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Matvibe Technologies is a call center. They were established in 2019 and provide Call Center Services and Social Media Marketing.
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$1,000+< $25 / hr10 - 49Miami, FL
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Meetingjump, LLC is a Sales Outsourcing company. They are located in Miami, Florida and have small team of experts. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Barranquilla, Colombia
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Linked2U is a call center. They were launched in 2023, and their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49London, England
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Founded in 2017, PolyAI is a small London, England-based AI company. Their services include Artificial Intelligence and AR/VR development.
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UndisclosedUndisclosed10 - 49Ciudad de Guatemala, Guatemala
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Small Back Office Outsourcing company BPO Innovations, is located in Ciudad de Guatemala, Guatemala. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249İstanbul, Türkiye
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Creafone is a Customer Service Outsourcing company. In İstanbul, Türkiye, the agency offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Greensboro, NC
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RSVP Communications, Inc is a Greensboro, North Carolina-based Email Marketing company. Launched in 1985, the team specializes in Email Marketing and Fulfillment.
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UndisclosedUndisclosed50 - 249L'viv, Ukraine
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MSV Multicall is a telephone answering service. The L'viv, Ukraine-based company was launched in 2004. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Usmate Velate, Italy
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Trade Call Center is a midsize call center company in Usmate Velate, Italy. The team offers Call Center Services and Business Consulting.
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UndisclosedUndisclosed50 - 249Lund, Sweden
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Online Fulfillment Sverige AB is a Lund, Sweden-based answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1993.
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UndisclosedUndisclosed50 - 249Bangkok, Thailand
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CallVoice Communication, a call center service, was established in 1991. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Arcueil, France
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GROUPE H2A is an answering service and Customer Service Outsourcing company. They provide Call Center Services and Customer Service Outsourcing and are based in Arcueil, France.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
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29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.