Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosed50 - 249Helsingborg, Sweden
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K2C In Sweden AB is an answering service. The midsize Helsingborg, Sweden-based team specializes in Call Center Services and Customer Service Outsourcing. The agency was founded in 2009.
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UndisclosedUndisclosed50 - 249Berlin, Germany
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Voxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Knoxville, TN
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AccessNurse is an answering service. They focus on Call Center Services and Customer Service Outsourcing and were launched in 1996. The agency is in Knoxville, Tennessee.
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UndisclosedUndisclosed50 - 249Nashville, TN
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Legal Intake Professionals is an answering service company. The Nashville, Tennessee-based firm specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Glastonbury, CT
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Prime Communications is a telephone answering service. The Glastonbury, Connecticut-based firm was founded in 1982. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Stamford, CT
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Power BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
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UndisclosedUndisclosed50 - 249Orange, CT
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Launched in 1996, ARC Quality Solutions is a phone answering service. The agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Carencro, LA
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Launched in 1954, Dexcomm Answering Service is a midsize call center company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Denges, Switzerland
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Digicall, a telephone answering service, specializes in Call Center Services and Customer Service Outsourcing. The company is based in Denges, Switzerland.
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UndisclosedUndisclosed50 - 249
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AnswerConnect UK is an answering service launched in 2002. The firm offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
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Insights Middle East is a midsize Dubai, United Arab Emirates-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Hyderabad, India
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EXITO SOLUTIONS is a phone answering service. Founded in 2019, the company offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
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Answering service Pure Billing LLC is located in Burbank, California. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Chéraga, Algeria
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Icosnet is an answering service company. The team is headquartered in Chéraga, Algeria, and their services include Call Center Services and Cybersecurity.
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UndisclosedUndisclosed50 - 249Wien, Austria
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Launched in 2019, AxFina Holding is a call center. The midsize team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Overland Park, KS
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Allied OneSource is a Recruitment Process Outsourcing company. Their team is headquartered in Overland Park, Kansas and specializes in Recruitment Process Outsourcing and IT managed services.
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UndisclosedUndisclosed50 - 249Toronto, Canada
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Aptitude 360 Inc is a call center and Back Office Outsourcing company. They specialize in Call Center Services and Back Office Outsourcing and were founded in 2019.
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UndisclosedUndisclosed1,000 - 9,999Gurugram, India
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Radical Minds Technologies Pvt Ltd, a large answering service, is in Gurugram, India. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Ocala, FL
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24/7 SECRETARY, an answering service company, is in Ocala, Florida and Dasmariñas, Philippines. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Framingham, MA
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Unified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
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MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$10,000+$25 - $49 / hr1,000 - 9,999
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Large Business Consulting company Mercier Consultancy Group, is in Athina, Greece and Bruxelles, Belgium. The team focuses on Business Consulting and Call Center Services.
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$1,000+< $25 / hr50 - 249Catonsville, MD
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Zayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr50 - 249
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Established in 2014, LexHelper is a phone answering service and Customer Service Outsourcing company. The company offers Call Center Services and Customer Service Outsourcing, and is midsize.
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$1,000+$25 - $49 / hr2 - 9
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Small Email Marketing company AIDEVGEN, is located in Islamabad, Pakistan. Their services include Email Marketing and Custom Software Development.
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$1,000+< $25 / hr2 - 9Portmore, Jamaica
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Staffing company Yateman International was founded in 2014. The agency specializes in Staffing and Call Center Services, and is small.
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UndisclosedUndisclosed10 - 49
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Central Offshoring, a call center service, is in North Sydney, Australia. They focus on Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Barcelona, Spain
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Essentiel Outsourcing S.L, an answering service company, was launched in 2018. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Prishtina, Kosovo
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Midsize Back Office Outsourcing company FMA BPO, is located in Prishtina, Kosovo. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
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Endicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49San Luis Obispo, CA
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Advantage Answering Plus is an answering service in San Luis Obispo, California. They focus on Call Center Services and Customer Service Outsourcing and were established in 1992.
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UndisclosedUndisclosed10 - 49Colorado Springs, CO
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Voice with a Smile, a call center service, is headquartered in Colorado Springs, Colorado. Founded in 1985, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed10 - 49Mission, KS
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AnswerPro is a call center. They were launched in 1956, and their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Ate, Peru
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Laser BPO is a phone answering service located in Ate, Peru. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Quito, Ecuador
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VOIP BUSINESS Contact Center is a call center service. Their small team is in Quito, Ecuador. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Mesa, AZ
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Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.
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$1,000+< $25 / hr10 - 49Kampala, Uganda
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Kastommed BPO Solutions LTD is a call center service. The team offers Call Center Services and Customer Service Outsourcing and is located in Kampala, Uganda.
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Undisclosed$25 - $49 / hr10 - 49
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Albaly group (Global Assistant), a small call center, is in Bangkok, Thailand. The team offers Call Center Services and Business Consulting.
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Undisclosed< $25 / hr10 - 49
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M&N Networking is an answering service. They are located in Petion-Ville, Haiti, and their services include Call Center Services and Recruitment Process Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Mysuru, India
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Infomaze One is a Back Office Outsourcing company. Launched in 2019, the company specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr2 - 9Wells, England
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Phone answering service TelePA was launched in 2004. Based in Wells, England, the team offers Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Coral Gables, FL
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Established in 2012, Responsive Call Center is a call center. The small team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Caracas, Venezuela
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Call Center Services Venezuela is a small call center headquartered in Caracas, Venezuela. The team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bogotá, Colombia
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Saem Colombia is a small answering service company located in Bogotá, Colombia. Their services include Call Center Services and SMS Marketing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
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A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9San Diego, CA
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Established in 2024, Starry Solutions is a phone answering service. The agency offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Aubergenville, France
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Leads Provider, a call center service, is based in Aubergenville, France. They specialize in Call Center Services.
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$1,000+< $25 / hr10 - 49
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See all 1 projectsSyncTech Solutions specializes in providing Contact Center Services, Customer Support Services, Inbound Call Center, Outbound Call Center, and Telemarketing Services. Feedback highlights their efficiency, timely delivery, and strong project management, with clients noting impressive design and ease of the buying process. SyncTech Solutions is highly recommended for their understanding of client requirements and proactive suggestions for improvements.
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$1,000+< $25 / hr10 - 49
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Business Consulting company Ramesh chaurasia was launched in 2018. The team specializes in Business Consulting and Back Office Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49
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In Wilmington, Delaware, REI Marketing Pro is a SMS Marketing company. Launched in 2020, the team offers SMS Marketing and Direct Marketing.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
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29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
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29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.