Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosed10 - 49Tucson, AZ
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Call 24 A Professional Answering Service is a small Tucson, Arizona-based answering service. The team specializes in Call Center Services.
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$5,000+< $25 / hr10 - 49
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Mora-Mosekama Holdings is a telephone answering service. They focus on Call Center Services and Commercial Brokerage Services and are in Pretoria, South Africa.
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$1,000+< $25 / hr10 - 49
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Cube and Arrow Inc., a call center service, is based in Kingston, Jamaica. Founded in 2018, the team offers Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Miami, FL
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Prime Contact Group is an answering service headquartered in Miami, Florida. The team specializes in Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49
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True Call Group, a call center, is based in Yerevan, Armenia. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Liverpool , England
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The ContactPeople is a telephone answering service established in 1992. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Redwood City, CA
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Cyara is an user experience agency. The Redwood City, California-based firm was launched in 2006. Their services include UX/UI Design and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Annotto Bay, Jamaica
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NK Customer Solutions is an answering service company. The Annotto Bay, Jamaica-based company was established in 2019. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Durban, South Africa
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Midsize telephone answering service Amalfi Outsourcing, is located in Durban, South Africa. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
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Launched in 2011, MedVoice Inc is a midsize Back Office Outsourcing company located in Birmingham, Alabama. Their team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Amman, Jordan
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I 24 Connect is an answering service company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249
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Established in 2018, Latouche Solutions is a call center service. The team offers Call Center Services and Customer Service Outsourcing and is based in St. Ann , Jamaica.
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$1,000+< $25 / hr50 - 249Bohemia, NY
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Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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$1,000+< $25 / hr50 - 249Dhaka, Bangladesh
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Green Feather Technologies Ltd. Is a Back Office Outsourcing company. They were established in 2022, and their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
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EnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Addis Ababa, Ethiopia
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Ablaze Labs, an IT strategy consulting company, is based in Addis Ababa, Ethiopia. Founded in 2021, the team provides IT strategy consulting and Call Center Services.
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UndisclosedUndisclosed2 - 9Chelmsford, MA
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Parkway Message Center is a small Chelmsford, Massachusetts-based phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Chester , England
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Call center service UK Call Centre was launched in 1993. The company specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr10 - 49
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Esi-Call is a call center company. Located in Sidi Bel Abbès, Algeria, the firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9
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Hype Origin, a telephone answering service, is headquartered in Jamshedpur, India. Their services include Call Center Services and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9Boston, MA
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Launched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
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Accounting company Star Global Solutions focuses on Accounting and Back Office Outsourcing. They are in Suva, Fiji.
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$1,000+< $25 / hr2 - 9Manchester,london, England
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ZAGZTECH is a Mirpur, Pakistan-based answering service company. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9
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Headquartered in Ohrid, North Macedonia and Sheridan, Wyoming, Selestra is a call center service. They provide Call Center Services and Back Office Outsourcing.
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$25,000+$50 - $99 / hr2 - 9Pyrmont, Australia
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Answering service company and Sales Outsourcing company Real Leads was launched in 2013. The team offers Call Center Services and Sales Outsourcing.
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$5,000+< $25 / hr50 - 249Hyderabad, India
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E-Rad imaging and reporting services, a Transcription company, was launched in 2010. The firm offers Transcription and Call Center Services.
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UndisclosedUndisclosed250 - 999Amman, Jordan
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Nova Call Centers is a midsize Amman, Jordan-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999St. Louis, MO
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SumnerOne is a St. Louis, Missouri-based ECM consulting and SI company. They specialize in ECM consulting and SI and IT managed services.
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Undisclosed< $25 / hr2 - 9
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Call center company Atlas BPO is headquartered in Sheridan, Wyoming. They focus on Call Center Services and Back Office Outsourcing and were founded in 2020.
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$100,000+$25 - $49 / hr10 - 49
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Custom software development company Copler is located in Ukraine and Ukraine. They specialize in Custom Software Development and IT managed services and were launched in 2015.
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Undisclosed< $25 / hr10 - 49Bengaluru, India
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Business Consulting company Winwire Business Solutions was established in 2021. The team specializes in Business Consulting and Call Center Services and is located in Bengaluru, India.
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UndisclosedUndisclosed10 - 49San Jose, CA
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VirtuSol is a telephone answering service founded in 2010. Headquartered in San Jose, California and Hyderabad, India, the team offers Call Center Services and Branding.
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$1,000+< $25 / hr10 - 49
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Aliax, a Document Digitization & Management company, is in Antananarivo, Madagascar and Antananarivo, Madagascar. The team specializes in Document Digitization & Management and Call Center Services.
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$10,000+Undisclosed50 - 249Ikeja, Nigeria
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Intelics Solutions Nigeria Limited, a Document Digitization & Management company, is in Ikeja, Nigeria. Their services include Document Digitization & Management and Call Center Services.
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$5,000+< $25 / hr50 - 249
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Antasis is an IT strategy consulting company. The Singapore, Singapore-based company offers IT strategy consulting and Call Center Services.
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$5,000+< $25 / hr10 - 49Warszawa, Poland
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efficienCX offers strategic support for company expansions, particularly in new markets like the EU, with a focus on seamless integration and operational setup. Client reviews highlight their exceptional ability to align with company cultures, effective project management, and consistent, proactive communication. Customers appreciate the team's responsiveness and support, noting no significant areas needing improvement.
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UndisclosedUndisclosed2 - 9Denver, CO
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See all 2 projectsSureCall Experts provides comprehensive Contact Center Services, including Inbound and Outbound Call Center solutions and Customer Support Services. Reviews consistently highlight their exceptional professionalism, efficiency, and dedication to customer satisfaction, making them a reliable partner for enhancing customer service operations. Clients appreciate their top-rated BPO center solutions and 24/7 support, with most feedback being overwhelmingly positive.
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UndisclosedUndisclosed2 - 9Lexington, KY
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Launched in 1987, Alliance Communications is a small answering service company and Customer Service Outsourcing company. Their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Sandbaai, South Africa
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Thetha Connect is a phone answering service and Back Office Outsourcing company founded in 2013. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Gqeberha, South Africa
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Mutual Financial Analysts (MFA), a small call center service, is located in Gqeberha, South Africa. The team offers Call Center Services and Translation.
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UndisclosedUndisclosed2 - 9Antwerpen, Belgium
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Call center service and Back Office Outsourcing company Actiphone is in Antwerpen, Belgium. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Kingston, Jamaica
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Nucon, a small telephone answering service, is in Kingston, Jamaica. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Istanbul, Türkiye
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Connect Call Center is a call center company. Founded in 2019, the team offers Call Center Services and Corporate Training & Coaching. The firm is based in Istanbul, Türkiye.
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UndisclosedUndisclosed2 - 9Parramatta, Australia
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Brokers' BackOffice is a Back Office Outsourcing company launched in 2020. The firm offers Back Office Outsourcing and Call Center Services, and is small.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
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Allegheny Answering Service is a Pittsburgh, Pennsylvania-based call center service. Their services include Call Center Services.
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UndisclosedUndisclosed2 - 9Indianapolis, IN
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Established in 2017, Traci's Business Services LLC is a call center company. The team focuses on Call Center Services.
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UndisclosedUndisclosed2 - 9Pittsburgh, PA
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Small phone answering service PTAS, is located in Pittsburgh, Pennsylvania. The team specializes in Call Center Services.
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UndisclosedUndisclosed2 - 9Martinez, GA
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Medcom Inc, an answering service company, specialize in Call Center Services. They were founded in 1988.
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UndisclosedUndisclosed2 - 9Jonesboro, AR
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PCS OnCall is a call center. They provide Call Center Services and were established in 1985.
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UndisclosedUndisclosed2 - 9Istanbul, Türkiye
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Central Media is a telephone answering service located in Istanbul, Türkiye. The team offers Call Center Services.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
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30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
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29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
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29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
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33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.