Top Virtual Receptionist Services
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Featured
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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UndisclosedUndisclosed250 - 999New Delhi, India
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Launched in 2011, AKOM Technologies, a midsize call center company, is based in New Delhi, India. Their services include Call Center Services.
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UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
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CommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49
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Americas Survey Company is a phone answering service launched in 1998. The small team provides Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr1,000 - 9,999Muntinlupa, Philippines
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Launched in 1998, ADEC Kenya is a large Back Office Outsourcing company in Muntinlupa, Philippines and Athi River, Kenya. Their team provides Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr50 - 249Ohrid, North Macedonia
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Bright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.
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Undisclosed< $25 / hr250 - 999
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Max Data Bank is a Customer Service Outsourcing company. They were established in 2014 and specialize in Customer Service Outsourcing and Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Chatswood, Australia
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Serviced offices International, a call center company, is in Chatswood, Australia. Their services include Call Center Services.
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$1,000+< $25 / hr250 - 999Ho Chi Minh City, Vietnam
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IT-Communications Vietnam Co., Ltd is a midsize call center company. They provide Call Center Services and Customer Service Outsourcing and were launched in 2014.
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UndisclosedUndisclosed250 - 999
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Established in 2022, ManilaPros is a Business Consulting company. The midsize team focuses on Business Consulting and Search Engine Optimization.
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$1,000+< $25 / hr250 - 999Mount Edgecombe, South Africa
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Consumer Links is a midsize phone answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2015.
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UndisclosedUndisclosed50 - 249Noida, India
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Volans Infomatics Pvt. Ltd. Is a Noida, India-based call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr1,000 - 9,999Renton, WA
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Bellmedex is a Customer Service Outsourcing company established in 2013. The large team provides Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9
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The Admin Partner Agency (Pty) Ltd, a small Business Consulting company, is based in. The team offers Business Consulting and Call Center Services.
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$5,000+Undisclosed250 - 999Makati, Philippines
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Omada One is a phone answering service in Makati, Philippines and Mabalacat, Philippines. The team offers Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
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Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Undisclosed$25 - $49 / hr10 - 49
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IT CORP Inc, a website development company, is in KARACHI, Pakistan. The team specializes in Web Development and Email Marketing.
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$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
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Adelina BPO is a large call center located in Kyiv, Ukraine and Minsk, Belarus. The team focuses on Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr10 - 49Calgary, Canada
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Jump Contact Center is a small call center company in Calgary, Canada. Their services include Call Center Services.
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$250,000+< $25 / hr1,000 - 9,999Lahore, Pakistan
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Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
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Touchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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UndisclosedUndisclosed1,000 - 9,999
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Stericycle Communications, a phone answering service, is in Lake Forest, Illinois. They provide Call Center Services and Customer Service Outsourcing and were established in 1989.
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UndisclosedUndisclosed250 - 999Suffern, NY
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FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
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FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+$25 - $49 / hr1,000 - 9,999Davao City, Philippines
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Flatworld Philippines is a large Davao City, Philippines-based answering service company. Their services include Call Center Services and Custom Software Development.
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Undisclosed< $25 / hr50 - 249Lusaka, Zambia
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See all 1 projectsCrystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.
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UndisclosedUndisclosed50 - 249
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Voiptime Cloud is a Denver, Colorado-based call center service. They focus on Call Center Services and CRM consulting and SI and were launched in 2010.
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UndisclosedUndisclosed10 - 49Galway, Ireland
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Call Pal Call Answering Service is a call center and Customer Service Outsourcing company. Established in 2017, their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Georgetown, Guyana
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Express International Inc. Is a call center service. They focus on Call Center Services and Recruiting and are headquartered in Georgetown, Guyana and Anna Regina, Guyana.
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UndisclosedUndisclosed2 - 9Kingston upon Hull, England
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The Call Answering Company is an answering service. The team focuses on Call Center Services, and the company is based in Kingston upon Hull, England.
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UndisclosedUndisclosed10 - 49
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Tovie AI is an AI company. Their small team is located in London, England and offers Artificial Intelligence and AI Consulting. The company was founded in 2018.
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$1,000+Undisclosed10 - 49Chennai, India
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Phone answering service Siplink Communications is located in Chennai, India. They offer Call Center Services and were launched in 2015.
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$1,000+< $25 / hr10 - 49Kyiv, Ukraine
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Profcallcenter is an answering service. Launched in 2000, their team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999New York, NY
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Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+Undisclosed50 - 249San Jose, CA
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Ozonetel Communications is a San Jose, California-based phone answering service. Their services include Call Center Services and CRM consulting and SI.
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UndisclosedUndisclosed2 - 9Kyiv, Ukraine
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ICC is a call center service. They are located in Kyiv, Ukraine. Their team offers Call Center Services.
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UndisclosedUndisclosed10 - 49
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See all 2 projectsMy Salon Desk provides comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center activities. Reviews highlight their effective handling of phone, text, and email inquiries, thereby increasing client acquisition and revenue for salon and spa businesses. Clients commend their industry-specific expertise and timely project management.
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UndisclosedUndisclosed2 - 9Albuquerque, NM
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Office Alternatives is an Albuquerque, New Mexico-based phone answering service. Established in 2005, the team focuses on Call Center Services and Commercial Property Management.
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$1,000+< $25 / hr1,000 - 9,999Canton, OH
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SupportSave, an answering service company, was launched in 2004. The large team focuses on Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Virginia Beach, VA
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Posh Virtual Receptionists is a Virginia Beach, Virginia-based telephone answering service. They offer Call Center Services and were founded in 2020.
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$1,000+$25 - $49 / hr250 - 999Rockford, MN
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Launched in 1953, Skybridge Americas is a phone answering service. The firm specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+< $25 / hr250 - 999Durrës, Albania
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Climbia BPO offers Contact Center Services, including Customer Support Services, with a focus on both Inbound and Outbound Call Center operations. Reviews highlight their proficiency in handling calls with excellent English skills and a dedicated support manager, ensuring high-quality service. The company's rigorous hiring process and experienced team are praised as distinguishing factors.
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UndisclosedUndisclosed250 - 999Nairobi, Kenya
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TeleSky Limited, a phone answering service, is based in Nairobi, Kenya. Established in 2016, the team provides Call Center Services and Back Office Outsourcing.
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$100,000+Undisclosed1,000 - 9,999Tulsa, OK
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Avantive Solutions is an answering service company. The Tulsa, Oklahoma-based company was established in 1998. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Beograd, Serbia
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Trizma, a call center service, specializes in Call Center Services and Back Office Outsourcing. The firm is headquartered in Beograd, Serbia.
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$1,000+$25 - $49 / hr10,000+Bengaluru, India
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Large Digital Strategy company Infosys BPM Limited, is in Bengaluru, India and Atlanta, Georgia. Their services include Digital Strategy and Artificial Intelligence.
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
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See all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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$5,000+$50 - $99 / hr1,000 - 9,999Bengaluru, India
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See all 1 projectsTransact Global offers a range of services, including Contact Center Services and Telemarketing Services, with a focus on Outbound Call Center activities. Clients have praised Transact Global for their high-quality services, timely delivery, and alignment with company values, making them a suitable choice for businesses seeking effective customer support solutions.
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$1,000+< $25 / hr10,000+Cairo, Egypt
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Based in Cairo, Egypt and cairo, Egypt, GCS is a large answering service. The team focuses on Call Center Services.
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$1,000+< $25 / hr50 - 249Kurukshetra, India
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AM2PM Support, a phone answering service, provides Call Center Services and Sales Outsourcing. The agency is in Sheridan, Wyoming and Kurukshetra, India.
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UndisclosedUndisclosed250 - 999Austin, TX
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Launched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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Get My MatchesWhy Trust Clutch
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
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List of the Top 15 Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services34% Virtual receptionist90% Other -
$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Ability to deliver
31.1/40.016.4/20 Reviews9.8/10 Clients & Experience4.9/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services56% Virtual receptionist50% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services80% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services43% Virtual receptionist50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999
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29.6/40.016.2/20 Reviews8.3/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services20% Virtual receptionist85% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
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31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed50 - 249Toronto, Canada
Ability to deliver
29.3/40.016.2/20 Reviews9.3/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services60% Virtual receptionist50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
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28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services45% Virtual receptionist30% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Call Center Services100% Virtual receptionist65% Other -
$50,000+< $25 / hr1,000 - 9,999Medellín, Colombia
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.1/40.016.2/20 Reviews9.6/10 Clients & Experience4.3/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10,000+Mandaluyong, Philippines
Ability to deliver
28.2/40.015.2/20 Reviews7.6/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+< $25 / hr10 - 49Thatcham , England
Ability to deliver
29/40.015.6/20 Reviews8.5/10 Clients & Experience4.9/10 Market PresenceService focus
68% Call Center Services58% Virtual receptionist32% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
30/40.016.4/20 Reviews8.4/10 Clients & Experience5.1/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://images-dev.clutch.co/clutch-static-staging/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Virtual Receptionist Services FAQs
A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.
Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:
- 24/7 or after-hours call answering
- Appointment scheduling and calendar management
- Call forwarding and message taking
- Lead qualification and intake scripting
- Bilingual or multilingual support
- Live chat or SMS response add-ons
Some agencies also integrate with CRMs and practice-management tools to sync data in real time.
Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:
- Pay-as-you-go minutes: $1 – $2.50 per minute
- Bundled packages: $150 – $600 per month for 100–300 minutes
- Dedicated agents: $1,500 – $4,000 per month for high-volume lines
Always make sure to request a detailed quote before signing any agreements with potential service providers.
Start by mapping your call volume and service hours. Then:
- Review Clutch ratings and detailed client feedback.
- Request sample call recordings to evaluate tone and professionalism.
- Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
- Compare contract flexibility—month-to-month vs. annual.
A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.
Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:
- Guarantees “zero missed calls” without explaining overflow processes
- Hides actual per-minute fees or surcharges
- Refuses to share sample scripts or call recordings
- Lacks data security certifications for sensitive industries
- Provides no clear escalation path for urgent messages
- How are your agents trained and evaluated?
- Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
- What integrations are supported out of the box?
- Can I customize call scripts and hold messages?
- How do you handle spikes in call volume?
- What reporting do I receive—real-time dashboards, weekly summaries?
Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.
Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.