Call Center Companies & Agencies
Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.
There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.
Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.
These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:
- Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.
- Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.
- Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.
- Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.
- Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.
5 Benefits of Call Center Services
- Helps scale business growth and maximize sales opportunities
- Improves customer satisfaction and loyalty
- Access to knowledgeable professionals and state-of-the-art tools
- Provides invaluable data-driven insights on customer behavior
- Invaluable competitive advantage to win over customers
What to Consider When Hiring a Call Center
Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.
5 Factors to Consider
- Ranges of Services Offered
- Tools and Infrastructure
- Cost
- Legal Considerations
- Location and Language
Ranges of Services Offered
Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.
Tools and Infrastructure
Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.
Cost
Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.
Legal Considerations
Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.
Location and Language
When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.
Search For a Partner With The Right Expertise
There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:
- Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.
- Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.
- Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.
- Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.
- Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.
- Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.
- Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.
- Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.
- Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.
5 Questions to Ask a Call Center
1. Can you describe your quality control and assurance processes?
Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.
2. How do you handle customer complaints and escalations?
Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.
3. What tools do you use for your services?
Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.
4. How do you handle seasonal and unexpected demand surges?
Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.
5. Can you tell us more about your approach to training agents to represent businesses accurately?
Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.
How Much Do Call Center Services Cost?
Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.
Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.
Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.
Shortlist Agencies by Industry Experience
Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.
Call Center Services for Information Technology
Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.
Call Center Services for Business Services
In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.
Call Center Services for Medical & Healthcare
Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.
Call Center Services for Consumer Products & Services
As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.
Evaluating Services
It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:
- First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.
- Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.
- Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.
- Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.
- Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.
- Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).
Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.
Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.
Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.
Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.
Trusted by Thousands of Businesses Worldwide
Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.
With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.
The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.
Call Center Expertise
Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.
In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.
15 Leaders 15 Contenders
9,369 Companies
Contact Center Outsourcing Service Providers
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Chicago, ILServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Lexington, KYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Detail-oriented
Clients consistently highlight Helpware's detail-oriented approach, noting their reliability and high-quality work. One client emphasized the team's strong attention to detail, stating that Helpware's internal procedures significantly improved response and resolution times. Additionally, the client appreciated the thoughtful and attentive nature of each team member, which fostered effective communication and collaboration. Overall, the sentiment is highly positive, reflecting satisfaction with Helpware's meticulousness and commitment to delivering exceptional customer support.-
Customer Service Team for Lifestyle Brand
5.0 Oct 28, 2019Helpware's team lead, Charley, has provided constant coaching and direct communication with us to create a strong partnership within our customer service department. Thanks to their internal procedures and overall productivity, incite and attention to detail, Helpware has shown reliability and high-quality work. Each team member is thoughtful with their time and attentive to our requests.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Cebu City, PhilippinesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9
Services provided
45% Conversion Optimization15% Sales Outsourcing10% Low/No Code Development +3 services10% Pay Per Click10% UX/UI Design10% Web DesignSee all 3 projectsUnOptimised is a digital agency specializing in website design, development, and UI/UX design. Reviews indicate a high level of satisfaction with their design capabilities and responsiveness, with 87% of users completing onboarding more efficiently and a 70% reduction in navigation errors. However, there is room for improvement in project management organization and early user testing integration.
Industry Experience
UnOptimised has demonstrated expertise primarily in the Advertising & Marketing and Transportation industries. In Advertising & Marketing, they excelled in website and conversion rate optimization, receiving praise for their design acumen and responsiveness. In Transportation, their UI/UX design for a safety platform significantly improved user engagement and satisfaction metrics. Overall, UnOptimised is well-suited for clients seeking innovative design solutions in both sectors, highlighting strengths in user-centric design and project management.
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Advertising & marketing TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with UnOptimised's cost-effectiveness and value for money. One client highlighted that the company's offerings provided 'good value for cost' while another noted the fast turnaround times as critical for their startup. Overall, clients appreciated the combination of quality design and responsive service, with one stating they received 'many compliments' on their revamped website, indicating that the investment yielded positive outcomes.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Minato City, Japan
Services provided
25% Advertising25% Social Media Marketing20% Conversion Optimization +3 services10% Content Marketing10% Digital Strategy10% Sales OutsourcingNext Level Japan is a digital marketing agency specializing in social media management and branding support, as evidenced by their work on Instagram, LINE, and Amazon. Reviews indicate a strong alignment with client goals and exceptional project management, with 100% of clients noting timely delivery and communication. The agency is praised for its strategic partnership approach, showing no notable areas for improvement.
Industry Experience
Next Level Japan excels in eCommerce and consumer products, offering comprehensive branding and marketing solutions. In the eCommerce sector, they effectively rebuilt brands, enhanced visibility, and optimized advertising strategies, achieving strong engagement and sales growth. In consumer products, they successfully operated social media channels, driving follower growth and revenue. Clients appreciate their proactive communication and data-driven approach, making them a strategic partner in establishing impactful market presence across these industries.
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eCommerce Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Next Level Japan's exceptional value for money, citing their effective project management and strategic insights. For instance, one client noted the company's ability to deliver tasks on time while adapting to evolving needs, reinforcing a strong return on ad spend. Another client appreciated the alignment of company values and the overall collaboration, indicating that the partnership felt more like a strategic alliance than a mere service arrangement. Overall, the sentiment reflects satisfaction with pricing relative to the quality of service provided.Was this helpful?
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.
Reviews mention Easy to work with
Overall, clients have expressed a strong sentiment of satisfaction regarding SupportYourApp's ease of collaboration. Feedback highlights that the team is 'super-friendly,' 'responsive,' and 'proactively communicative,' facilitating a smooth partnership. One client noted that communication is 'always a pleasure,' while another emphasized their ability to address inquiries efficiently. Overall, clients appreciate the team's commitment to customer service and their seamless integration into existing workflows, making them a reliable partner for diverse projects.-
Technical Support for Analytics Platform
5.0 Mar 31, 2021Very effective. Working with SupportYourApp as a whole and with our team in particular is always a pleasure. We were impressed with their communication skills and empathy towards the customers.
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Customer Support for Private Label Product Company
5.0 Mar 3, 2021We put 100% of our trust in SYA so it has been so easy to work with them and our work became more productive because we don't have to be worried about the customers' inquiries.
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Staff Augmentation for Software Provider
5.0 Sep 4, 2019All team members were very easy to work with and always looked for ways to address all questions and concerns in a flexible manner even if they did not fit their existing practices well.
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Customer Service Outsourcing for Self-Care Platform
4.0 Jul 8, 2025The team has been responsive, reliable, and easy to work with. It’s been a smooth partnership, and we look forward to continuing to coordinate with the team. Everyone is efficient and proactively communicative, which makes working with them a breeze!
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Customer Support Outsourcing for Financial Services Company
5.0 Aug 25, 2025Support your app has been easy to reach via slack and by e-mail when needed. It was easy to leave feedback and to receive help when needed.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Davao City, PhilippinesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Professional
Clients commend Six Eleven Global Services for their high level of professionalism, highlighting effective communication and management. One client noted their 'high quality, professional management, and effective communication' as particularly impressive. Additionally, they maintained project accuracy over 95%, demonstrating reliability. Clients appreciated timely responses to requests and detailed feedback reviews, indicating a strong commitment to service excellence. Overall, the sentiment surrounding professionalism is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Dnipro, UkraineServices provided
35% Call Center Services55% Customer Service Outsourcing10% Back Office OutsourcingSee all 26 projectsSimply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.
12 of 15 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 15 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Staffing for Government Helpline
5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosedFreelancer
Services provided
50% Email Marketing20% Sales Outsourcing10% Conversion Optimization +2 services10% Mobile & App Marketing10% SMS MarketingSee all 1 projectsBright Iris Marketing is a specialized email marketing agency that excels in transforming digital communication strategies. With 100% positive feedback, clients commend their attention to detail, responsiveness, and ability to significantly improve key performance metrics such as deliverability and open rates. Bright Iris Marketing is recognized for its timely delivery and alignment with client values.
Industry Experience
Bright Iris Marketing has received positive feedback from clients in various sectors, particularly in the technology and ergonomic design industries. Clients appreciated their expertise in email marketing, with notable successes in improving deliverability and engagement metrics. Overall sentiment is highly favorable, highlighting strengths in responsiveness, attention to detail, and alignment with client values. Organizations seeking to enhance their digital marketing efforts, particularly in email campaigns, would likely find Bright Iris Marketing a valuable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with the cost-to-value ratio provided by Bright Iris Marketing. One review highlighted significant improvements in email deliverability and revenue, indicating good return on investment. The client appreciated the company's cultural fit and responsiveness, suggesting that the pricing aligns well with the quality of service delivered. Overall, the sentiment reflects a strong perception of value for money, with no reported areas for improvement regarding pricing.Was this helpful?
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$1,000+Undisclosed2 - 9
Services provided
15% Call Center Services30% Performance Marketing15% Search Engine Optimization +4 services10% Advertising10% Media Planning & Buying10% Pay Per Click10% Social Media MarketingSee all 2 projectsAds Town is a specialized provider of Contact Center Services and telephonic support, focusing on Customer Support Services and telemarketing. Reviews highlight their effectiveness in reducing costs per acquisition by 25% and improving retention rates. With 100% positive feedback, clients consistently commend their reliability and effective communication.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Advertising for Gaming Company
5.0 — Ads Town managed Meta ads for a gaming company. The team was responsible for running the client's ads in the India region to maximize conversions while keeping CPA low. Read moreWas this helpful?
Industry Experience
Ads Town has demonstrated strong expertise in the gambling industry, particularly in iGaming and online betting sectors. Feedback from clients highlights their effectiveness in increasing user acquisition, reducing cost per acquisition (CPA), and enhancing brand awareness through targeted digital campaigns. Overall sentiment is highly positive, with clients praising Ads Town's reliability, timely delivery, and strategic approach to performance marketing, making them an excellent choice for businesses in the gambling sector seeking growth and efficiency.
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GamblingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Ads Town provides excellent value for money, with specific feedback highlighting their ability to deliver significant results at competitive prices. One client noted a 25% reduction in cost per acquisition (CPA) and impressive user growth from a $50,000 budget, while another experienced a 30% drop in CPA and increased daily signups. Overall, the sentiment is highly positive, with clients emphasizing the company's affordability and effectiveness in achieving marketing goals.Was this helpful?
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$1,000+Undisclosed2 - 9Henley-on-Thames, England
Services provided
50% Pay Per Click15% Marketing Strategy15% Sales Outsourcing +2 services10% Conversion Optimization10% Public RelationsSee all 5 projectsF9 Marketing is a lead generation and marketing strategy company, praised for its expertise and dedication. Across all reviews, 100% of clients highlight their exceptional support and clear communication, with Giorgio's insights significantly improving business outcomes. Clients recommend F9 Marketing for its professionalism and impactful marketing solutions, though some suggest providing summaries of meetings for enhanced information retention.
Reviews mention Timely
Clients have consistently praised F9 Marketing for their timeliness and responsiveness. One client highlighted their project manager's ability to deliver items on time and noted, 'he did amazing!' This sentiment of promptness is echoed throughout the feedback, with clients expressing gratitude for the exceptional support and effective communication provided. Overall, the sentiment regarding timeliness is overwhelmingly positive, reflecting F9 Marketing's commitment to meeting client needs promptly.-
Marketing Strategy for Commercial Cleaning Services Company
5.0 Jul 21, 2024Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes he did amazing!
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Industry Experience
F9 Marketing has demonstrated expertise primarily in the Business Services and Advertising & Marketing sectors. Clients commend their strengths in lead generation, marketing strategy, and effective communication. Feedback highlights significant improvements in engagement and conversion rates, showcasing their impact on business growth. Overall sentiment is highly positive, particularly within the advertising realm, emphasizing F9 Marketing's proficiency in technical aspects and clarity in messaging, making them a suitable choice for businesses seeking to enhance their marketing efforts.
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Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with F9 Marketing's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and praised the clarity and effectiveness of their services. Another noted how Giorgio's expertise significantly boosted engagement and conversion rates, emphasizing the tangible results achieved. Overall, clients commend the company's dedication, professionalism, and responsiveness, indicating that the investment yields substantial returns in business growth.Was this helpful?
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web DesignSee all 7 projectsSitetrail LLC is a content marketing and SEO agency renowned for enhancing brand visibility through high-quality content and strategic SEO solutions. Reviews indicate a 100% positive feedback rate, with clients praising their project management, responsiveness, and ability to deliver significant SEO and brand engagement improvements. Approximately 67% of reviews highlight their skill in aligning SEO with storytelling and community-focused missions.
Reviews mention High-quality work
Clients consistently praise Sitetrail LLC for delivering high-quality work, particularly in content strategy and e-commerce development. One CEO highlighted their impressive ability to merge SEO with storytelling, resulting in a 25% increase in e-commerce sales. Feedback emphasizes their clear communication, timely delivery, and responsiveness to client needs, reinforcing an overall sentiment of satisfaction with the quality and effectiveness of their services.-
UX/UI Design, E-Commerce Dev & Content Marketing for Software Company
5.0 Jul 23, 2025Within the first few months, we saw a noticeable uptick in organic traffic and a significant improvement in our site’s search rankings. The new content not only brought in more visitors but also increased time on site and reduced bounce rates. Our e-commerce sales also saw a 25% increase thanks to the improved design and UX enhancements.
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Industry Experience
Sitetrail LLC has demonstrated expertise across various industries, notably in technology and consulting, advertising and marketing, and e-commerce. Clients commend their ability to enhance content strategies, improve online visibility, and deliver tailored branding solutions. The overall sentiment is positive, highlighting strengths in communication, project management, and a deep understanding of content alignment with client objectives. Organizations in technology, marketing, and community-focused sectors would benefit from Sitetrail's comprehensive services.
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IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sitetrail LLC's competitive pricing and excellent value for money. For instance, the CEO of Tibbo Systems noted that their pricing fit the budget and offered good value for the cost, leading to a 25% increase in e-commerce sales. Similarly, the owner of BlakSheep Creative emphasized the good value for cost that Sitetrail provided, resulting in significant SEO boosts and increased brand awareness. Overall, the sentiment regarding pricing and value is overwhelmingly positive.Was this helpful?
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$1,000+$50 - $99 / hr50 - 249Fairfax, VA
Services provided
30% Sales Outsourcing20% Content Marketing15% Marketing Strategy +4 services10% Email Marketing10% Search Engine Optimization10% Staffing5% Business ConsultingZaphyre is a Fairfax, Virginia-based Sales Outsourcing company. The team offers Sales Outsourcing and Content Marketing.
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Featured
What are Featured Providers?
$1,000+$50 - $99 / hr10 - 49Horsham , EnglandServices provided
50% Call Center Services50% Sales OutsourcingSee all 20 projectsVirtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.
3 of 6 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for SaaS Company
4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read moreWas this helpful?
Industry Experience
Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.
Read All ReviewsSelect Industry to see insights
Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Sales Limited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr250 - 999București, RomaniaServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Accommodating
Clients consistently highlight Valoris Center's accommodating nature, with specific feedback noting their flexibility in adapting to fluctuating demands and new tasks. One client emphasized their proactive approach, stating that Valoris quickly responds to unplanned issues and provides comprehensive reports. Another client appreciated their ability to scale support efficiently while maintaining high service quality. Overall, the sentiment regarding Valoris Center's accommodating service is overwhelmingly positive, reflecting a strong partnership with their clients.-
Call Center Services for Digital Solutions Provider
4.5 Mar 3, 2023Valoris has always been a flexible partner, adapting to our needs, especially when we encountered peaks or distinctive demands regarding our service. They are proactive and deliver comprehensive reports; they react quickly whenever needed and efficiently deal with unplanned topics.
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Call Center Services for Consumer Products Company
5.0 Nov 9, 2021Taking into consideration our fluctuating volumes and the difficulty to predict the forecast, we appreciate Valoris Center's flexibility and capacity to adapt, and we acknowledge their involvement in the project.
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Call Center Services for Leasing Company
5.0 Oct 13, 2021We receive daily reports from Valoris and we have monthly calibration meetings. Whenever needed, they were open to accommodate new tasks and requirements.
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Call Center Services for Delivery App
5.0 Sep 24, 2021The ongoing communication between us and Valoris team proved to be the solution for a quality business calibration. They are open to suggestions, they understand our industry dynamics and adapt to its requirements. Valoris is a flexible business partner, meaning they can adapt and react to challenges.
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Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Ed, SwedenServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.
Reviews mention Professional
The reviews indicate a consistently positive sentiment regarding A-SALES AB's professionalism. Clients highlighted their strong project management, prompt communication, and effective strategies. For instance, one client noted that the team 'delivered above our target of qualified meetings' and maintained a 'professional demeanor.' Another remarked on their 'punctuality' and 'approachability,' emphasizing their capability to handle queries swiftly. Overall, clients expressed satisfaction with A-SALES AB's expert handling of their projects, with no significant areas for improvement identified.-
Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024Always on the ball and time-conscious, they met deadlines without sacrificing quality. They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. Professional, skilled, and consistently trustworthy.
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Lead Gen & Email Mktg for Digital Marketing Agency
4.0 Feb 26, 2024They were very responsive and worked hard to deliver the work they carried out for us on time. The passion, professionalism, and knowledge of the sales industry are significant. They leverage the latest tech trends and techniques to help our business cut through the competition.
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Demand Generation & Email Marketing for IT Co
5.0 Dec 11, 2024The team is very punctual, and approachable. Any doubts that ever came up, were handled professionally and quickly.
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Sales Outsourcing & Lead Geneneration for B2B SaaS Company
5.0 Aug 20, 2025A-SALES AB has delivered above our target of qualified meetings to our sales team. They have the ability to penetrate large accounts and drive a consistent pipeline. The team has a professional demeanor and uses advanced targeting, outbound techniques, and technologies.
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Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Mumbai, India
Services provided
20% Business Consulting20% Conversion Optimization15% BI & Big Data Consulting & SI +5 services10% Demand Generation Marketing10% Digital Engineering10% Marketing Strategy10% Sales Outsourcing5% Market ResearchSee all 1 projectsNexsales is a data analytics company specializing in persona targeting, market segmentation, and customized data solutions, particularly for the IT consulting, security software, and business intelligence industries. They received overwhelmingly positive feedback, with clients praising their timely delivery, effective project management, and impactful data insights that drove market expansion and strategic growth.
Industry Experience
Nexsales has effectively supported clients in the IT consulting, security software, and business intelligence sectors. Feedback highlights their strengths in data analytics, persona targeting, and market definition, which have significantly enhanced clients' strategic decision-making and market growth. Overall sentiment is positive, particularly regarding their timely project management and effective communication, suggesting they are a strong fit for businesses seeking data-driven insights in these industries.
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ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Nexsales' competitive pricing and strong value for money. One review emphasized that Nexsales was selected due to its pricing fitting the client's budget while also providing good value. The project's success, characterized by improved targeting and market expansion, further underscores the effectiveness of their services relative to cost. Overall, sentiment regarding costs and value is positive, with no significant areas for improvement noted.Was this helpful?
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Undisclosed$50 - $99 / hrFreelancerLondon
Services provided
20% Accounting20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +2 services20% Fractional CFO Services20% Sales OutsourcingSee all 1 projectsJamPot is a finance company offering bookkeeping services, noted for their reliable and timely project management. Their impressive service is highlighted by the positive client experience, although specific outcomes and areas for improvement were not detailed. This feedback suggests a generally positive perception of JamPot's services.
Industry Experience
JamPot has demonstrated expertise primarily in the eCommerce sector, providing valuable services such as bookkeeping for companies like GoodGood Giving. Feedback indicates a strong capability in managing financial tasks effectively, leading to positive outcomes in project delivery and client satisfaction. Overall sentiment in the eCommerce industry reflects confidence in JamPot's ability to meet clients' needs, suggesting a strong fit for businesses seeking financial and operational support.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding JamPot's cost-effectiveness, noting that their pricing aligns well with the value provided. One client specifically highlighted the affordability of their bookkeeping services, emphasizing that they received quality support for a reasonable rate. Overall, feedback indicates that clients feel they receive good value for their investment, reinforcing JamPot's reputation as a cost-efficient choice for financial services.Was this helpful?
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Featured
What are Featured Providers?
$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.
18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 1 projectsMedValue is a back-office service provider specializing in medical billing. Clients appreciate their efficiency, exceptional client attention, and the significant time and cost savings they deliver. However, there is room for improvement in their pricing structure. Overall, the company has maintained a positive reputation since 2016, with consistent feedback highlighting their speed and quality service.
Industry Experience
MedValue has garnered positive feedback primarily in the manufacturing industry, specifically for back office services such as medical billing. Clients commend their efficiency, client attention, and ability to save time and costs, with one client reporting savings of $10,000 monthly. Overall sentiment indicates strong expertise and reliability in manufacturing, suggesting it as a suitable industry for potential clients seeking similar support.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive MedValue as offering good value for money, particularly noting substantial monthly savings of $10,000 and efficient service that saves 20 hours of work per month. However, there are suggestions for improvement in cost efficiency. Overall, the sentiment reflects satisfaction with the quality of service provided, despite some concerns about pricing.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Glendale, CA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Design10% AI Development10% E-Commerce Development10% Sales Outsourcing10% Web DevelopmentSee all 4 projectsWebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.
Reviews mention Transparent
Clients consistently praised WebStax Studio for their transparency throughout the project lifecycle. One client noted, "Regular updates via modern tools kept us well-informed, fostering trust and transparency," highlighting the company's commitment to clear communication. Their project management was described as efficient and responsive, with all milestones met on time. Despite minor suggestions for more frequent updates, the overall sentiment reflects a strong appreciation for WebStax Studio's openness and dedication to client engagement.-
SEO, Website Design & Dev for Online Tutoring Platform
5.0 Mar 19, 2024WebStax Studio excelled in project management, ensuring timely deliveries and outstanding responsiveness. Key highlights include: Timeliness: All milestones were met on or before deadlines, showcasing their excellent time management skills. Responsiveness: The team promptly addressed our needs and made adjustments swiftly, demonstrating a strong client focus. Communication: Regular updates via modern tools kept us well-informed, fostering trust and transparency. Quality: Rigorous quality checks ensured a polished final product, minimizing the need for revisions.
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Industry Experience
WebStax Studio has demonstrated notable expertise across various industries including Beauty & Cosmetics, Consumer Products, and Education. Clients commend their professionalism, effective project management, and strong marketing strategies, resulting in increased web traffic and improved conversion rates. Positive sentiment is particularly evident in the Education sector, where their creative and technical capabilities significantly enhanced online presence. Overall, potential clients in these industries can expect tailored solutions and a commitment to delivering impactful results.
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Beauty & Cosmetics Consumer Products EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend WebStax Studio for their competitive pricing and excellent value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost.' Another mentioned their project management efficiency and responsiveness, contributing to a successful outcome that exceeded expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services provided.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
10% Content Marketing10% E-Commerce Development10% Email Marketing +7 services10% Marketing Strategy10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentGemFind Digital Solutions is a web design company specializing in site development and UX customizations. Their reviews highlight superior industry knowledge and professionalism, with 100% positive feedback regarding their ability to meet deadlines and respond effectively to client needs. All reviewers noted the absence of any areas for improvement, indicating high client satisfaction.
Industry Experience
GemFind Digital Solutions has demonstrated expertise primarily in the retail industry, specifically within diamond jewelry. Feedback indicates a strong focus on web design and user experience customization, which has positively impacted sales. Reviewers noted their professionalism and superior industry knowledge, reflecting an overall positive sentiment. Potential clients in the retail sector seeking advanced digital solutions may find GemFind to be a suitable partner for enhancing their online presence.
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RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GemFind Digital Solutions as offering good value for money, particularly noting their superior industry knowledge and professionalism. One client highlighted that the project led to increased sales, indicating a positive return on investment. Additionally, there were no reported areas for improvement, suggesting satisfaction with pricing relative to the quality of services rendered.Was this helpful?
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$1,000+$200 - $300 / hr2 - 9
Services provided
40% Business Consulting35% Sales Outsourcing25% Corporate Training & CoachingSee all 2 projectsComentorship is a consultancy focused on investor outreach and strategic positioning for companies looking to accelerate fundraising efforts. Reviews highlight their exceptional communication and strategic advisory services, with 100% of clients noting enhanced meeting productivity. While all clients expressed satisfaction, suggestions for improvement included generating more quality leads.
Industry Experience
Comentorship has received positive feedback primarily from the Software industry, where they assisted a SaaS marketing solution in enhancing investor outreach. Clients praised their strategic approach, effective communication, and transparency throughout the project. The overall sentiment highlights Comentorship's strengths in providing tailored advice and maintaining responsiveness in a challenging environment. Potential clients in Software looking for strategic insights and solid communication can find a good match with Comentorship.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding Comentorship's cost and value for money, highlighting their strategic guidance as a key benefit. One client noted that instead of just introductions to investors, the team provided valuable advice that enhanced their positioning, leading to more productive meetings. Overall, clients appreciate the transparency and timely communication, which contributes to the perceived value, although there is a desire for more quality leads to maximize investment returns.Was this helpful?
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$5,000+$50 - $99 / hr2 - 9Romaniv, Ukraine
Services provided
60% Sales Outsourcing20% Email Marketing15% Social Media Marketing +1 service5% Digital StrategyEstablished in 2017, Agency 1471 is a Sales Outsourcing company. The agency focuses on Sales Outsourcing and Email Marketing, and is small.
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$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
25% Call Center Services25% Back Office Outsourcing25% Transcription +1 service25% TranslationSee all 1 projectsExactus is a legal process outsourcing company noted for its efficiency in reducing administrative tasks, saving clients substantial time and money. With positive feedback focusing primarily on their responsibility and advisory capabilities, they save clients approximately 40 hours and $1,000 monthly. Some areas for improvement include their promotional offerings.
Industry Experience
Exactus has demonstrated strong capabilities in the financial services industry, specifically in legal process outsourcing. Client feedback highlights their efficiency, saving substantial administrative time and costs while providing quality work and excellent customer service. Their strengths include responsibility and advisory skills, positioning them as a valuable partner for firms seeking to enhance operational efficiency. Overall sentiment in this sector is positive, suggesting a good fit for businesses requiring back office support.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with Exactus's pricing structure, noting that their monthly billing aligns well with the value received. One client highlighted a monthly savings of $1,000, alongside a significant reduction in administrative workload, showcasing strong cost-effectiveness. Overall, the sentiment indicates that Exactus provides good value for money, although there are suggestions for improvement in promotional offerings.Was this helpful?
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
10% Call Center Services50% IT Managed Services30% Cybersecurity +1 service10% Sales OutsourcingSee all 1 projectsHigh Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.
Industry Experience
High Standards Technology, Inc. has demonstrated expertise primarily in the Other Industry, particularly with commercial plumbing contractors. Clients have praised their managed IT services, emphasizing strengths in cybersecurity, system monitoring, and effective communication. Users report high confidence in data security and responsiveness, indicating a strong overall sentiment. Potential clients in industries requiring robust IT support and data management may find High Standards Technology a suitable partner.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
High Standards Technology, Inc. is regarded as a valuable partner, particularly for their managed IT services. A client highlighted an investment of $300,000 over ten years, emphasizing their confidence in the company's ability to secure IT and data. Overall sentiment indicates strong satisfaction with their responsiveness and communication, with no noted areas for improvement. Clients recommend High Standards for their effective service and reliable support, reflecting a positive perception of cost versus value.Was this helpful?
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$1,000+$50 - $99 / hrFreelancer
Services provided
15% Digital Strategy15% Email Marketing15% Search Engine Optimization +5 services15% Social Media Marketing10% Content Writing Services10% Pay Per Click10% Sales Outsourcing10% Web DevelopmentSee all 3 projectsPropelr Agency is a digital marketing and web development company known for its proactive project management and attention to detail. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective communication and value-for-cost offerings. Propelr Agency excels in enhancing website functionality and boosting digital presence, consistently meeting client needs with professionalism and efficiency.
Reviews mention Proactive
Clients have consistently praised Propelr Agency for their proactiveness in addressing project needs and delivering solutions. One client noted, 'We're impressed with Propelr Agency's proactiveness,' highlighting their ability to foresee challenges and implement effective strategies. Overall, the sentiment regarding their proactive approach is overwhelmingly positive, with no reported areas for improvement, indicating a strong alignment with client expectations.-
Web Development & Digital Marketing for Music Festival
5.0 May 22, 2025We're impressed with Propelr Agency's proactiveness.
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Industry Experience
Propelr Agency has received positive feedback from clients across the Arts, Entertainment & Music and Sports industries. In the Arts sector, they excelled in website redevelopment, enhancing ticket sales and reducing costs. For the Sports industry, they demonstrated expertise in creating user-friendly websites that effectively promote services. Overall, clients commend Propelr for their proactive communication, quick response times, and strong project management, making them a suitable partner for businesses seeking digital solutions in these sectors.
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Arts, entertainment & music SportsWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients frequently commend Propelr Agency for their competitive pricing and high value for money. One client noted that Propelr's 'pricing fit our budget' and emphasized the 'good value for cost' provided. Another client highlighted the agency as having 'the best value offering' compared to others. Overall, feedback indicates a strong sentiment regarding the agency's cost-effectiveness and alignment with client expectations.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Brighton, England
Services provided
40% Call Center Services40% Sales Outsourcing20% Customer Service OutsourcingAnswering service company The Telemarketing Company is based in Brighton, England. The team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Santa Clarita, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsNETbilling offers a range of services including Contact Center Services, Inbound and Outbound Call Center Services, and Customer Support Services. Reviews highlight significant cost savings, improved operational efficiency, and superior equipment provided by NETbilling. Clients appreciate the personal touch, seamless communication, and quick, organized project management. Overall, NETbilling receives highly positive feedback for transforming business operations effectively.
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$10,000+< $25 / hr1,000 - 9,999Hoang Mai, Vietnam
Services provided
22% Call Center Services20% Application Testing20% Back Office Outsourcing +3 services18% Customer Service Outsourcing10% Mobile App Development10% Web DesignPure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.
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$25,000+$50 - $99 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Branding10% Content Marketing10% Graphic Design +7 services10% IT Managed Services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentSee all 1 projectsBelsons Digital is a digital marketing and web optimization company known for its expertise in enhancing website performance, increasing organic traffic, and improving user experience. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their effective project management, timely delivery, and impressive attention to detail.
Industry Experience
Belsons Digital has demonstrated expertise in optimizing website performance and enhancing user experience primarily within the drone technology sector. Clients have reported significant improvements in website traffic and user engagement, highlighting the company's strengths in SEO and user-friendly design. Overall sentiment across the reviews is highly positive, particularly emphasizing effective communication and project management. This indicates that Belsons Digital is well-suited for clients in technology-driven industries seeking to improve their digital presence.
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Other IndustryWas this helpful?
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Clients consistently highlight Belsons Digital's competitive pricing and strong value proposition. One client noted they chose Belsons due to 'good value for cost,' which reflects the company's alignment of quality service with reasonable pricing. The positive feedback on project outcomes, such as a 70% increase in organic traffic, further underscores the cost-effectiveness of their services. Overall, sentiment regarding value for money is highly favorable, with clients expressing satisfaction with the results relative to their investment.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Cloud Consulting & SI10% Content Marketing10% Custom Software Development +7 services10% Customer Service Outsourcing10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Karachi, Pakistan
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +3 services20% IT Staff Augmentation10% Business Consulting10% Sales OutsourcingSee all 3 projectsEPlanet Global offers web development, content management, and marketing campaign services. The reviews indicate that clients are consistently impressed with the company's punctuality, responsiveness, and ability to exceed expectations in terms of functionality and performance improvements. Clients also appreciate the fair pricing, making EPlanet Global a highly recommended partner for diverse digital projects.
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$1,000+< $25 / hr1,000 - 9,999San Jose, CA
Services provided
15% Email Marketing15% Pay Per Click15% Search Engine Optimization +5 services15% Social Media Marketing10% Architectural Design10% Back Office Outsourcing10% Market Research10% Sales OutsourcingSee all 1 projectsLiveHelpIndia provides 24/7 live chat customer support, including voice and text-based virtual assistants, and human agents. Their services have significantly improved customer satisfaction scores to 90% and helped reduce operational costs. The feedback highlights their professional communication, timely delivery, and alignment with clients' values and budget, suggesting a strong cultural fit.
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UndisclosedUndisclosed2 - 9Medina, OH
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Conversion Optimization +5 services10% Email Marketing10% Market Research10% Pay Per Click10% Sales Outsourcing10% Web DesignSee all 2 projectsK6 Digital Marketing Inc. is a digital marketing firm specializing in SEO, website development, and maintenance. Their customer-first approach and outstanding responsiveness have been praised, with 100% of reviewers noting timely and reliable delivery of services. All clients highlighted their exceptional knowledge and ability to align with company values, with no areas for improvement mentioned.
Industry Experience
K6 Digital Marketing Inc. has demonstrated expertise primarily in the Software and Manufacturing industries. Clients commend their strong performance in SEO, website development, and content maintenance, highlighting their ability to deliver projects ahead of schedule and with high quality. The overall sentiment is positive, with clients appreciating their customer-first focus, responsiveness, and alignment with company values. Organizations seeking digital marketing support in technology or manufacturing sectors may find K6 to be a suitable partner.
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Software ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend K6 Digital Marketing Inc. for delivering high-quality work at a reasonable cost, emphasizing the company's excellent value for money. One client noted, 'They delivered excellent work, on time, and at a reasonable cost,' while another highlighted their 'good value for cost' and superior responsiveness. Overall, the sentiment reflects strong satisfaction with the balance of cost and quality provided by K6 Digital Marketing Inc.Was this helpful?
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$10,000+< $25 / hr2 - 9Pune, India
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)20% Accounting +2 services20% Back Office Outsourcing20% Customer Service OutsourcingSee all 2 projectsRight Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.
Industry Experience
Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.Was this helpful?
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UndisclosedUndisclosed2 - 9
Services provided
20% Market Research20% Marketing Strategy20% Public Relations +4 services10% Branding10% Fractional CMO Services10% Sales Outsourcing10% Web DesignSee all 1 projectsFreshwater Marketing is a comprehensive marketing agency offering services such as fractional CMO roles, marketing strategy development, and SEO optimization. The company consistently receives positive feedback, with reviewers highlighting their timely delivery and effective project management. Notably, 100% of the feedback emphasizes their comprehensive service capabilities and professionalism, with no areas for improvement identified.
Industry Experience
Freshwater Marketing has demonstrated expertise primarily in the Information Technology sector, where they notably contributed as a Fractional CMO for Sourcetoad. The feedback highlights their strengths in strategic marketing, project management, and content creation, resulting in a successful overhaul of Sourcetoad's marketing efforts, including website redesign and partner program development. Overall, the sentiment within the tech industry is highly positive, indicating that Freshwater Marketing is a strong fit for companies seeking comprehensive marketing solutions.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted Freshwater Marketing's strong value for cost, with one remarking on their excellent project management, delivering on time and under budget. The Marketing & Communications Manager of Sourcetoad highlighted that the company provided a comprehensive range of services, making them a 'one-stop shop' for marketing needs. Overall sentiment reflects satisfaction with the pricing relative to the quality of service, reinforcing their reputation for good value in the industry.Was this helpful?
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$25,000+Undisclosed50 - 249Manly Vale, Australia
Services provided
10% Call Center Services50% Customer Service Outsourcing40% Sales OutsourcingForrest Marketing Group is a Customer Service Outsourcing company. The company is headquartered in Manly Vale, Australia. Their team provides Customer Service Outsourcing and Sales Outsourcing.
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Undisclosed< $25 / hr10 - 49Haflong, India
Services provided
20% Call Center Services50% Sales Outsourcing30% Email MarketingGrowQuikr Online Services LLP is a Sales Outsourcing company. Established in 2022, the firm focuses on Sales Outsourcing and Email Marketing.
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Undisclosed< $25 / hr50 - 249Noida, India
Services provided
40% Call Center Services20% Back Office Outsourcing15% Business Consulting +2 services15% Search Engine Optimization10% Customer Service OutsourcingAscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.
Read more$2,000 Best for companies who wanttostart with 4-5 seats $5,200 Best for companies with 24*7 support $11,000 Best for the companies who wants bigger teams.View PackagesBlended Support for the Operation Processes
Providing blended support including the inbound calling support, outbound calling support, data entry, ticket creation and closing, email support, chat support at a single place.Was this helpful?
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UndisclosedUndisclosed10 - 49Takoma Park, MD
Services provided
55% Sales Outsourcing15% Market Research10% CRM Consulting and SI +2 services10% Content Marketing10% Email MarketingPzmeer is a Sales Outsourcing company established in 2021. Their services include Sales Outsourcing and Market Research.
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$1,000+$25 - $49 / hr2 - 9
Services provided
60% CRM Consulting and SI10% Demand Generation Marketing10% Market Research +2 services10% Product Marketing10% Sales OutsourcingSee all 5 projectsGrownue is a consulting firm specializing in CRM setup and sales process optimization. Reviews highlight their effective implementation of tools like Hubspot and Zoho, tailored solutions, and timely delivery. Clients commend their customer-focused approach and communication, with 100% positive feedback on project management and value for cost. Opportunities for improvement include expanding marketing capabilities.
Industry Experience
Grownue has demonstrated expertise in the Information Technology industry, specifically aiding companies in establishing CRM systems and sales processes. Clients from autonomous sourcing platforms and AI tools for travel have praised Grownue for their customized solutions, effective communication, and timely delivery, reflecting strong overall sentiment. The company excels in enhancing operational efficiency and lead conversion, making it a suitable partner for businesses seeking to optimize their sales and reporting frameworks.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Grownue's competitive pricing and strong value for money. One client noted that Grownue's pricing fit their budget while providing good value for the cost, which was a significant factor in their selection. Another client emphasized the ROI from their investment, stating they achieved efficiency in lead conversion and a clear sales overview. Overall sentiment indicates satisfaction with the cost-effectiveness of Grownue's services.Was this helpful?
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$1,000+Undisclosed50 - 249Poznań, Poland
Services provided
70% Sales Outsourcing30% Other Digital MarketingInStream Group is a Sales Outsourcing company. The Poznań, Poland-based agency was established in 2014. Their services include Sales Outsourcing and Other Digital Marketing.
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$1,000+< $25 / hr250 - 999Irvine, CA
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingSee all 1 projectsKareo is a company offering back-office services, particularly in managing employee benefits like 401(k) plans. Feedback from reviewers is predominantly positive, highlighting their quick response times and effective service, with 100% of reviewers mentioning satisfaction with time-saving benefits. Suggested areas of improvement include enhancing their perspective.
Industry Experience
Kareo has garnered positive feedback primarily within the Transportation industry, where they provide efficient back office services, including 401k management. Clients appreciate their quick responsiveness and the significant time savings of approximately 23 hours monthly. Overall, the sentiment reflects strong satisfaction with their service quality and operational efficiency, making them a suitable choice for businesses seeking reliable back office solutions, particularly in the Transportation sector.
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TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kareo's pricing structure, noting a beneficial package deal that provides good value for money. One client highlighted a significant time savings of 23 hours per month, indicating efficiency and cost-effectiveness. Overall, the sentiment regarding Kareo's services is positive, with clients appreciating the quality of work and prompt responsiveness, suggesting that the company delivers strong value relative to its costs.Was this helpful?
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UndisclosedUndisclosed250 - 999Montevideo, Uruguay
Services provided
35% Call Center Services25% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing5% Cybersecurity5% HR Outsourcing5% IT Managed ServicesCasa Tres is a telephone answering service. Their midsize team is located in Montevideo, Uruguay. Their services include Call Center Services and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Melbourne, Australia
Services provided
50% Call Center Services50% Sales OutsourcingTelephone answering service and Sales Outsourcing company Evolved Contact is headquartered in Melbourne, Australia. Launched in 2014, the team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr2 - 9Chakdaha, India
Services provided
65% Sales Outsourcing25% Back Office Outsourcing10% Customer Service OutsourcingSee all 1 projectsW2-Data offers lead generation and email marketing services. The overall feedback is highly positive, with clients praising their ability to deliver valuable solutions and boost business outcomes. The company is noted for its excellent communication, responsiveness, and innovative, cost-effective approaches to complex problems.
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
25% Call Center Services75% Back Office OutsourcingSee all 2 projectsIntrust Global is a company specializing in Contact Center Services and Customer Support Services. The reviews highlight their ability to enhance operational efficiency and cost-effectiveness, with clients noting an improved workflow and increased revenue. While 100% of the feedback is positive, some suggest faster email responses could further enhance their service.
Reviews mention Understands their clients' needs
Clients consistently commend Intrust Global for their deep understanding of client needs, noting their expertise in handling complex tasks efficiently. One client highlighted that their skilled team not only saves time—up to 100 hours monthly—but also alleviates burdens from internal staff. Feedback emphasizes their innovative and knowledgeable approach, reinforcing the sentiment that Intrust Global is adept at aligning their services with client objectives, despite some concerns over pricing.-
Financial, IT, and Client Services for Education Organization
4.5 Nov 2, 2017They are knowledgeable, smart, innovative, and understanding hard workers.
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Industry Experience
Intrust Global has garnered positive feedback in the Education and Nonprofit sectors. Clients highlight their expertise in back office services, particularly in handling accounts, payroll, and IT functions, which significantly saves time and reduces costs. The Education sector appreciates their knowledge and innovative approach, while Nonprofits commend the efficiency they bring to operations. Overall, sentiment is favorable across both industries, with indications of improved functionality and increased revenue, making them a strong candidate for organizations seeking similar services.
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Education NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intrust Global's services as valuable, citing significant time and cost savings. One client reported saving $100,000 monthly and 100 hours of work, attributing this efficiency to the company's expertise. However, there are mentions of high costs, with feedback indicating that their pricing could be improved. Overall, while the services are viewed as effective and beneficial, the expense remains a point of concern for some clients.Was this helpful?
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$10,000+$25 - $49 / hr1,000 - 9,999Kakkanad, India
Services provided
30% Call Center Services15% Cloud Consulting & SI10% Custom Software Development +5 services10% Digital Strategy10% E-Commerce Development10% ERP Consulting and SI10% IT Managed Services5% IT Staff AugmentationFounded in 2002, Aabasoft, a large call center service, is in Kakkanad, India. Their team offers Call Center Services and cloud consulting & SI.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
10% Call Center Services60% CRM Consulting and SI20% ERP Consulting and SI +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Communicative
Clients consistently praise Five9 for their exceptional communication skills and responsiveness. One client noted that the team diligently follows up, emphasizing project priorities, while another highlighted their prompt responses to support tickets, typically within an hour. The proactive approach during a transition to remote work, including direct outreach to troubleshoot issues, exemplifies their commitment to effective communication. Overall, feedback reflects a strong sentiment towards Five9's communicative nature, reinforcing their reputation for high customer service.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition.
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Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless.
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Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience
Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
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Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.Was this helpful?
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UndisclosedUndisclosed50 - 249Hong Kong Islands, Hong Kong
Services provided
75% Call Center Services15% Unified Communications Consulting & SI10% Cloud Consulting & SICommPeak, a midsize call center, is headquartered in Hong Kong Islands, Hong Kong. The team focuses on Call Center Services and unified communications consulting & SI.
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$1,000+< $25 / hr10 - 49
Services provided
15% Call Center Services75% Back Office Outsourcing10% Customer Service OutsourcingSee all 1 projectsNavigant PACE is a back-office service provider known for delivering stable and optimal services that enhance service optimization and resource management. Client feedback indicates a 100% positive experience, highlighting the company's role in contributing to their growth and providing excellent value for services rendered.
Industry Experience
Navigant PACE has demonstrated expertise in the Information Technology industry, particularly in providing back office services that enhance operational efficiency. Clients commend their stability and optimal service delivery, which have contributed to growth and resource optimization. Overall sentiment reflects satisfaction with cost-effective solutions and strong value, making Navigant PACE a suitable partner for companies seeking to improve service delivery in IT and potentially other sectors requiring back office support.
Read All ReviewsSelect Industry to see insights
Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Navigant PACE offers great value for their services, with one review highlighting their 'stable and optimal service' as a key strength. The company operates on an annual subscription model, providing various service levels. Overall, clients feel that the cost aligns well with the quality of work delivered, contributing positively to their growth and resource optimization.Was this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
55% Call Center Services45% IT Strategy ConsultingPhone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.
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$1,000+< $25 / hr10 - 49North Walsham, England
Services provided
50% Call Center Services15% Customer Service Outsourcing15% Sales Outsourcing +3 services10% Other Marketing5% Email Marketing5% Marketing StrategyOrigin Client Acquisition LTD is a call center company based in North Walsham, England. The team specializes in Call Center Services and Sales Outsourcing.
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +5 services10% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AITaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
10% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services20% E-Commerce Development10% Web DesignLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Taguig, Philippines
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Business ConsultingOutsource Accelerator, a telephone answering service, was founded in 2016. They provides Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
10% Call Center Services70% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 4 projectsBay Business Group is a provider of Contact Center Services, focusing on Customer Support and Call Handling. Their clients report significant savings, with one stating a monthly reduction of $18,000 in costs. Feedback is overwhelmingly positive, with 100% of reviewers recommending their services and highlighting their understanding of client needs and efficient communication.
Read 1 Review0 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
Bay Business Group has demonstrated expertise primarily in Information Technology, Business Services, and Media. Clients across these industries highlight their strengths in delivering timely, professional back office solutions that enhance operational efficiency and save significant costs. Overall sentiment is positive, with users praising their responsiveness and quality of work, particularly emphasizing their ability to improve organizational processes and support growth. Potential clients in these sectors can expect reliable and effective service tailored to their unique operational needs.
Read All ReviewsSelect Industry to see insights
Media Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Bay Business Group for their competitive pricing and exceptional value for money. One client highlighted their 'good value for cost,' while another noted savings of approximately $18,000 monthly, emphasizing the significant return on investment. Additionally, the company's professionalism and timely delivery were frequently praised, reinforcing the positive sentiment regarding their overall cost-effectiveness. Overall, clients feel that the services provided justify the expenses incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Nairobi, Kenya
Services provided
100% Call Center ServicesC&R Group, a phone answering service, was established in 1986. The team offers Call Center Services and is located in Nairobi, Kenya and Kampala, Uganda.
Read moreMore responsive than most other service providers
Get in TouchC&R Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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Contact Center Outsourcing Service Providers
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249London, England
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr250 - 999Oakville, Canada
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
35.2/40.020/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
34.7/40.019.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Ottawa, Canada
Ability to deliver
34.4/40.019.6/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$50 - $99 / hr10 - 49Olympia, WA
Ability to deliver
33.6/40.018.6/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.4/40.017.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
33.4/40.018.4/20 Reviews9.8/10 Clients & Experience5.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
32.7/40.017.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services20% Sales Outsourcing50% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
32.6/40.017.4/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$50 - $99 / hr10 - 49Horsham , England
Ability to deliver
32.4/40.017.6/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.4/40.017.8/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$10,000+Undisclosed10 - 49Paris, France
Ability to deliver
32/40.017.8/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
35% Call Center Services65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services5% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$10,000+$50 - $99 / hr10 - 49Toronto, Canada
Ability to deliver
31.6/40.017.2/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other -
$5,000+Undisclosed10 - 49
Ability to deliver
31.6/40.017.4/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services80% Sales Outsourcing5% Other -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
31.6/40.016/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
31.4/40.015.6/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$25,000+Undisclosed50 - 249Toronto, Canada
Ability to deliver
31.3/40.016.6/20 Reviews9.8/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services70% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other
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