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Call Center Companies & Agencies

Call centers act as the bridge that connects businesses with their customers. Call center services allow companies to outsource some or all of their customer interactions. From completing outbound calls to call answering/forwarding, answering emails, or responding to text messages. Find a top-rated contact that aligns with your budget and has stellar client reviews. Looking for a contact center for another purpose? Search for top order processing companies, appointment setting services, and telemarketing service providers.

Demand for call center services has skyrocketed in recent years due to the acceleration of the e-commerce market and digital transformation. Call centers have paved the way for new opportunities to connect with customers, gain crucial market insights, and drive sales. Customers expect a lot from businesses nowadays, and the price for failing to provide top-notch service and support can cost more than your company’s reputation.

There are various types of call center services that work wonders for different needs and goals; there are answering services , sales outsourcing, and virtual reception just to name a few. Investing in first-class call center services can be the key competitive differentiator that businesses can leverage to strengthen customer relationships.

Call centers fall under the massive umbrella of business process outsourcing, and they are dedicated to handling incoming and outgoing calls on behalf of companies. They are specialists in the field of customer calls, dedicated to providing great customer services and experiences.

These companies are equipped with the knowledge and tools needed to efficiently manage support requests on phone lines and other digital channels. Businesses can expect to have access to services such as:


  1. Customer Support and Services: Solving customer issues and concerns over the phone or through channels such as emails, live chat, and social media. Customer service refers to the assistance offered before and after purchasing from the company. Meanwhile, customer support focuses on providing specific technical assistance with products or experiences. Both are equally crucial to maintaining positive relationships with customers.

  2. Inbound Call Services: Solutions aimed at handling, managing, and resolving incoming calls. Typically, calls are queued on a system and representatives are assigned to assist customers accordingly. Inbound call services include anything from order processing to technical support.

  3. Outbound Call Services: Solutions focused on making outbound phone calls or outreach to prospective customers. Agents trained for outbound calls specialize in lead generation, sales, and feedback gathering. Outbound call services use specialized dialing systems to efficiently track contacts and call records.

  4. Multichannel Support: Customer-facing communications and support services handled across various channels like email, SMS/MMS messaging, and social media. Multichannel support is a result of the consumer market’s evolution, expanding business reach and providing customers with accessible options.

  5. Back-Office Support:Encompasses services not directly involved with customer-facing initiatives. Most call center companies offer back-office support to help businesses organize customer data, ensure seamless function, and improve customer service.

5 Benefits of Call Center Services


  1. Helps scale business growth and maximize sales opportunities

  2. Improves customer satisfaction and loyalty

  3. Access to knowledgeable professionals and state-of-the-art tools

  4. Provides invaluable data-driven insights on customer behavior

  5. Invaluable competitive advantage to win over customers

What to Consider When Hiring a Call Center

Call center services encompass a vast array of disciplines and fields, so it can be difficult to narrow down and find the perfect service provider for your business. Knowing what factors to weigh and look out for can help you choose a partner that aligns with your objectives. Below are the main factors businesses should assess.

5 Factors to Consider

  • Ranges of Services Offered

  • Tools and Infrastructure

  • Cost

  • Legal Considerations

  • Location and Language

Ranges of Services Offered

Investing in call center services is an exciting milestone for any business, so it's crucial to find a provider that offers the specific services you need. Check what services they specialize in and inquire about how they tailor their services to meet unique requirements. Ensure they have a good track record in the expertise you need by carefully assessing their company profiles and client testimonials.

Tools and Infrastructure

Call center services need specialized software and systems to ensure optimal operational performance. Providers should be equipped with modern tools for managing interactions and seamlessly integrating services across different channels. They should have dedicated technologies such as customer relationship management (CRM), interactive voice response systems (IVR), and automatic call distributed systems. In addition to those, ensure they have strong cyber security measures in place especially since they are handling sensitive customer data.

Cost

Call center services play essential roles in helping businesses generate sales but it’s not a cheap investment. Setting up systems and equipment, training agents, and other miscellaneous costs. When searching for a reliable call center provider, ensure they're pricing model or structure works for your resources. They should be upfront and transparent with their fees. Be vigilant of any hidden costs and immediately ask if there are additional fees.

Legal Considerations

Certain industries and markets require strict compliance with regulations and laws; this is typically the case for companies in the finance and medical industries. Search for a call center provider that has experience in your industry and has a good record of complying with relevant regulations. Ensure their service level agreements (SLA) cover data privacy measures, confidentiality clauses, and liability conditions.

Location and Language

When hiring a call center service provider, geographic location should be heavily considered. Determine whether you need a nearshore or offshore partner for your business because whichever option has its pros and cons.

Search For a Partner With The Right Expertise

There are various types of call center services for different goals and functions. Understanding each expertise can help you shortlist potential service providers and narrow your search. Here are your choices depending on your company’s requirements and objectives:


  • Answering Services: The most common service offered by many call center providers and it focuses on handling incoming calls on behalf of the business. It typically involves answering basic inquiries and operating even outside regular business hours. Answering services is crucial to ensuring customers know that the business is always easily accessible, helping boost overall customer satisfaction.

  • Appointment Setting: Focuses on scheduling meetings and appointments with contacts on behalf of the company. Appointment setting services often align with sales functions and lead generation. This service requires great organizational skills, ensuring there are no scheduling conflicts and that appointments are rescheduled accordingly if necessary.

  • Inbound Appointment Setting:A form of appointment setting service that mainly oversees incoming calls specifically reaching out to schedule appointments with the business.

  • Lead Generation: A type of outbound call center service, lead generation involves identifying, reaching out, and nurturing potential leads for the business. It involves tactics such as prospect identification, lead qualification, data collection, and cold calling. This service helps expand the company’s sales pipeline and save costs by targeting highly qualified leads.

  • Order Processing:Handling the whole operation of taking, processing, and fulfilling customer orders through phone lines or other communication channels. Agents are specially trained with order entry, payment processing, cross-selling, and order tracking. It aims to ensure a seamless ordering experience to reduce the burden on in-house operations.

  • Sales Outsourcing: Call center services that primarily revolve around sales functions, managing sales pipelines and processes on behalf of the company. Sales outsourcing leverages solutions such as account management, lead qualification, direct sales, and sales strategy development.

  • Telemarketing: An outbound call center service that focuses on making calls to potential customers to promote a business’s products or services. There are also different subtypes of telemarketing services — B2C telemarketing, B2B telemarketing, and scripted and conversational telemarketing.

  • Third Party Verification (TPV): Focuses on verifying the authenticity and accuracy provided by customers to businesses during transactions. TPV is often part of regulatory compliance for certain sectors, especially in confirming the consent for big financial transactions.

  • Virtual Receptionist: A form of remote call center and administrative support that focuses on answering typical receptionist functions such as answering calls, managing appointments, and taking messages on behalf of the business. They are usually the first point of contact for customers, and it involves redirecting or transferring calls to trained professionals and departments.

5 Questions to Ask a Call Center


1. Can you describe your quality control and assurance processes?

Quality assurance is a key part of ensuring that customer interactions are aligned with business goals. The purpose of QA is to identify performance problems and improve quality standards. When discussing with a potential service provider, ask more about their quality control assurance and control approach; what key metrics they monitor, how they evaluate agent’s performance, and how they coach their staff.


2. How do you handle customer complaints and escalations?

Customer complaint resolution is a big part and challenge for call center operations. By asking how they handle escalations, you gain insights into how they tailor their solutions and processes for handling difficult situations. You can ask additional questions like an example of their step-by-step approach or tactics.


3. What tools do you use for your services?

Over the recent years, new specialized software and tools have changed the way call center services operate. From managing contact information and deadlines to tracking operational performance and reporting, there are a ton of software solutions available. Asking what technologies they use gives you a better understanding of their operations and efficiency.


4. How do you handle seasonal and unexpected demand surges?

Just like with sales, call volume demand has its highs and lows. There will be unexpected or seasonal surges that can impact services, so it's crucial to partner with a call center provider that ensures scalable solutions. Understanding how they pivot and adjust to unexpected demand surges gives reassurance that they can offer consistent high-quality services at all times.


5. Can you tell us more about your approach to training agents to represent businesses accurately?

Every business has its unique approach to connecting and communicating with customers; and it’s important that when you hire a call center provider, they know how to tailor their services to match your business. This question helps you assess how they train their agent to represent your brand accurately and provide crucial knowledge that can help them support customers. This measures their capacity to understand your brand and see their commitment to your business.


How Much Do Call Center Services Cost?

Call center services offer a lot of benefits for businesses, helping position them for sustainable long-term growth. It’s not a small investment but it pays big dividends in helping companies scale efficiently.

Most call center projects reviewed on Clutch sit below $10,000. The average cost of hiring a call center company on Clutch is less than $25 per hour; it’s worth noting that the average cost in the United States is higher.

Call center operations differ from one case to another. Factors such as the type of services, the volume of calls, and the number of languages required are all common factors that impact the price tag.

Shortlist Agencies by Industry Experience

Call services for different industries should be tailored to meet their specific needs and adjust to the unique market nuances. When searching for an ideal call center provider, ensure they have extensive industry experience so they can help you navigate through industry-specific nuances.

Call Center Services for Information Technology

Call center services in the information technology space focus on providing more technical support such as troubleshooting and issue resolution. Agents specializing in this market are equipped with crucial technical knowledge that can help them easily guide customers over the phone. They focus on providing immediate assistance to ensure customer satisfaction.

Call Center Services for Business Services

In the the financial services sector have processes and protocols designed to handle sensitive financial data. Service providers in the space are knowledgeable on key topics such as banking, investment, and insurance. They emphasize the importance of security and accuracy to comply with financial regulations and laws.

Call Center Services for Medical & Healthcare

Call center services in the medical and healthcare industry play a big role in patient care, focusing on handling sensitive patient information, answering healthcare-related inquiries, scheduling patient appointments, and ensuring patient satisfaction. Their empathy and care are important to improving patient experience.

Call Center Services for Consumer Products & Services

As for companies in the consumer products and services market, call center services revolve around handling customer inquiries, order processing, and managing return requests. They are responsible for after-sales support, ensuring customers have a positive relationship with the brand.

Evaluating Services

It’s natural for business owners to expect results for their investments. Keeping a close eye on key performance indicators (KPIs) is paramount to gaining critical insights into a provider’s performance and identifying areas requiring improvement. Here are some key figures you need to monitor:

  • First Call Resolution (FCR): Measures the performance of the call center for resolving customer concerns on the first call. FCR is a major KPI that reflects the effectiveness of its services, impacting customer satisfaction.

  • Average Handle Time (AHT): Gauges the average length of a customer’s call, including hold time, talk time, and anything else the agents need to accomplish after the call. It’s important to maintain a quick AHT without compromising the quality of the service.

  • Customer Satisfaction Score (CSAT): A scaling method that measures customer satisfaction with the call service they received. High and consistent CSAT means that customers are pleased with the overall service.

  • Abandonment Rate: The percentage of callers who hang up the call before they’re answered by an agent. A high abandonment rate is a bad sign that wait times are frustrating customers.

  • Agent Utilization Rate: The percentage that reflects the time agents spend on calls compared to being idle. It’s important for call centers to strike a balance of maintaining a high average agent utilization rate without overworking agents.

  • Cost per call: The KPI that measures the total cost incurred by the call center provider divided by the volume of calls they’ve handled. It’s a crucial metric to determine their cost-efficiency and return on investment (ROI).

Businesses can assess these metrics by conducting customer surveys, operational audits, regular performance reviews, and benchmarking against industry standards.

Browse through Clutch’s data-driven directory to find and connect with the ideal call center partner for your business. Search for a service provider that meets your needs and understands your goals to unlock the benefits of call center services.

Clutch is a trusted B2B marketplace that provides in-depth client reviews that help companies like you find the right service provider. Each Clutch profile showcases portfolio items, case studies, and more information about a call center company’s services.

Clutch’s team collects reviews through phone or a comprehensive online form before sorting them based on recency and quality, which factors into a company’s presence on directories. Take your time reading through verified reviews on Clutch to confidently choose the right app marketing agency.

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Clutch empowers better business decisions as the leading marketplace of B2B service providers. Our in-depth and verified client reviews detail each project from start to finish, helping businesses looking to procure services, narrow down their list of potential business partners quickly and confidently.


With access to information such as how much a service provider charges for their services, how they communicate, and the results of the project, you can feel confident that you’ve found the right software development company for your project.


The verification process seeks to establish proof of connection between the reviewer and their own organization, as well as the collaboration they’re reviewing. By verifying the identity of the reviewer and confirming their connection to the project, Clutch is able to confirm that there is no conflict of interest and that the project took place. Buyers can easily identify verified reviews by the check mark in the bottom right corner of the review card. You can learn more about the review verification process here.


Call Center Expertise


Call centers on Clutch are highly skilled and vetted. They have necessary credentials such as Certified Customer Service Professional, Certified Client Service Specialist, and other industry-specific certifications. Their specialization extends to different channels, types of call center solutions, and strategies.


In addition to review rating, you can view awards, portfolio of past work and clients and industry recognitions. Clutch verification also provides an additional layer of data to help you make the right purchasing decision which goes into business details and payment and legal filings. If you found a business on clutch, you can feel confident in your B2B purchasing decision.

Ratings Updated: September 17, 2026
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Contact Center Outsourcing Service Providers

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Adaptable

    Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.
    • Back Office Outsourcing for E-Commerce Co
      5.0 Sep 24, 2024

      Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.

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    • Call Center Services for Gaming Company
      5.0 Aug 17, 2023

      The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.

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    • CX Outsourcing for Financial Services Firm
      5.0 Apr 25, 2025

      Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

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    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

    See all 47 projects

    Reviews mention Accommodating

    Clients have consistently praised Helpware for their accommodating nature, highlighting their flexibility in managing schedules and adapting to feedback. One client noted the rapid response to schedule adjustments, which minimized disruptions. Another emphasized the team's understanding and willingness to reassign staff when language barriers arose, showcasing their commitment to client satisfaction. Overall, the sentiment surrounding Helpware's accommodating approach is highly positive, reflecting their dedication to meeting client needs effectively.
    • Call Center Services for Online Store Platform
      5.0 Dec 17, 2020

      They have also been very accommodating to feedback to improve communication across all teams. The turnaround time to make changes is impressive. When we needed a schedule adjusted, they are very quick to make the change in a way that benefits everyone and causes no disruptions.

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    • Customer Service via Chat
      5.0 Feb 1, 2019

      Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else.

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    Industry Experience

    Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.

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    Select Industry to see insights

    Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)
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    Select VoiceCom Logotype

    Select VoiceCom

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

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    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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    United States (7) Australia (1)
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  • OnBrand24 Logotype

    4.6 4 reviews
    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA

    Services provided

    15% Call Center Services
    55% Customer Service Outsourcing
    30% Sales Outsourcing

    OnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.

    See all 4 projects

    Reviews mention Flexible

    Clients have consistently praised OnBrand24 for their flexibility in service offerings, noting their ability to adapt to specific needs and provide tailored solutions. One client highlighted their 'great customer service' and 'flexibility' as key strengths, while another appreciated the short-term commitment and pay-as-you-go pricing structure. Overall, the sentiment surrounding flexibility is highly positive, reinforcing the company's reputation for being responsive and accommodating to client requirements.
    • Debt Collection Services for Real Estate Company
      5.0 Nov 2, 2017

      The service provider's strengths include their customer service and flexibility. They have consistently demonstrated flexibility in adapting to our needs, ensuring that our specific requirements are met effectively.

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    Industry Experience

    OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.

    Read All Reviews

    Select Industry to see insights

    Real estate Consumer Products Other Industry Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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    View projects from:

    Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)
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  • Casbeg Logotype

    4.9 35 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Wrocław, Poland

    Services provided

    30% Business Consulting
    25% Sales Outsourcing
    10% CRM Consulting and SI +5 services
    10% Ecommerce Marketing
    10% Marketing Strategy
    5% AI Consulting
    5% Corporate Training & Coaching
    5% Pay Per Click

    Casbeg is a consulting firm specializing in sales and marketing process optimization, CRM implementation, and business development support. The reviews reveal a high satisfaction rate, with approximately 95% of clients praising their tailored, data-driven approach and effective project management. Clients notably appreciate Casbeg’s expertise in improving sales efficiency and providing strategic insights, resulting in enhanced revenue growth and streamlined operations.

    See all 35 projects

    Reviews mention Personable

    Clients express a highly positive sentiment regarding the personable nature of Casbeg's team, particularly highlighting Krystian's relationship-building attitude. One client noted, 'His experience and personality make our cooperation successful and smooth.' Overall, clients appreciate the open communication and tailored recommendations, emphasizing the supportive and approachable demeanor of the consultants, which fosters a productive working relationship.
    • Sales Process Optimization for Web & Mobile App Dev Company
      5.0 Jul 15, 2022

      I enjoy the relationship-building attitude of Krystian. His experience and personality make our cooperation successful and smooth. I find Casbeg’s materials useful, especially the business models series on Youtube, it’s better than a TV series.

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    • Company Development & Personal Branding for IT Consultancy
      5.0 Oct 25, 2019

      Visible experience. They had a real willingness to help in the development of the company. Commitment to solving obstacles encountered. Just cool people.

      Read Full Review
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    Industry Experience

    Casbeg has demonstrated expertise across various industries including Construction, Education, Business Services, and Advertising & Marketing. Clients praised their tailored, data-driven solutions that significantly improved sales processes, lead generation, and customer engagement. In Construction, they streamlined CRM systems, enhancing efficiency by 27%. In Education, they optimized sales funnels, leading to higher revenue. Clients from diverse sectors highlighted Casbeg's proactive communication and adaptability, making them a strong fit for businesses seeking strategic growth across multiple industries.

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    Select Industry to see insights

    Business services IT Services Advertising & marketing Engineering Other Industry Software Human Resources Information technology Automotive Construction Other industries Education

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (14)

    What Clients Have Said

    Feedback regarding Casbeg's cost and value for money is generally positive. Clients frequently mention that their pricing fits within budget constraints while delivering good value for the services provided. For instance, one client stated, "Pricing fit our budget" and another noted, "Good value for cost." Overall, clients appreciate the tailored and strategic approach taken by Casbeg, which enhances perceived value relative to the investment made.
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    View projects from:

    Poland (32) Czech Republic (1) Germany (1) England (1)
    View Profile

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.

    See all 86 projects

    Industry Experience

    SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.
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    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Davao City, Philippines

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    United States (6) Canada (1) Malaysia (1)
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    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention High-quality work

    The reviews highlight a consistent sentiment of high-quality work delivered by Simply Contact. Clients praised their swift onboarding and training processes, which enabled agents to provide effective support promptly. Specific feedback noted improvements in customer satisfaction, with one client reporting a 40% reduction in claims processing time and another a 15% increase in CSAT scores. Overall, clients expressed confidence in Simply Contact's commitment to quality, efficiency, and adaptability in meeting their unique needs.
    • Back Office & Customer Service for App Optimization Agency
      5.0 Feb 23, 2024

      Simply Contact did an excellent job managing the project. They always finished work on time and quickly responded whenever we needed them. They trained their team fast and got the project up and running without any drop in quality. This made things go smoothly for both our customers and our team.

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    • Customer Service Outsourcing for Authentication Solutions Co
      5.0 Oct 18, 2023

      Simply Contact showcased outstanding project management throughout our collaboration. Every phase, from initiation to execution, was handled with utmost precision and efficiency. Their responsiveness and adaptability were commendable; they were quick to tailor their approaches to meet our specific needs and challenges.

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    • Call Center Services for Wheelchair Rental System
      4.5 May 1, 2023

      Simply Contact's dedication to quality and cost-efficiency is truly remarkable. Their flexible approach and transparent work process, combined with their commitment to delivering the highest level of customer service, make them an invaluable partner for WheelShare.

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    • Customer Support Services for SaaS Company
      5.0 Apr 25, 2023

      Their attention to detail, strict QC measures, and efficient analytics and monitoring are commendable. The speed and quality of agent training were also noteworthy.

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    • Call Center Services for Cosmetic & Beauty Brand
      5.0 Feb 28, 2021

      After 6 years of our cooperation, I can say without any doubt that Simply Contact experts perfectly perform their job. We are amazed by how they are involved in our business. Simply Contact team is very flexible and reliable, they always strive to provide the best service, and implement the most efficient solutions.

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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.

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    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
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  • Evoice Logotype

    Evoice

    4.5 27 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    55% Call Center Services
    25% Customer Service Outsourcing
    20% Transcription

    Evoice is a provider of Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions. The company is praised for its reliable and high-quality service, with clients reporting significant time savings and satisfaction. Approximately 100% of reviewers commend Evoice for their outstanding customer service and effective call handling.

    See all 27 projects

    Reviews mention Dedicated

    The overall sentiment regarding the company's dedication is positive. Clients have noted their trustworthiness and commitment to customer service, describing them as 'dedicated' and 'customer-oriented.' One client highlighted that the service provider allows them to focus their energy and expertise more effectively, emphasizing the value of their dedicated support. Overall, the feedback reflects satisfaction with the level of dedication demonstrated by the service provider.
    • Customer Support and Order Processing for Education Company
      5.0 Nov 2, 2017

      They are trustworthy, dedicated, and customer oriented.

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    10 of 27 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Easy to Use and Cost Effective Service

    4.5 — Read more
    Read 27 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (24) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend the company for its attractive pricing and exceptional value for money. One client highlighted that their services saved them over $200 monthly and 35 hours of employee time, emphasizing the cost-effectiveness of the service. Another noted their plans range from $12.99 to $79.99, offering flexibility to meet diverse needs. Overall, the sentiment reflects satisfaction with the pricing structure and the perceived high quality of services provided.
    Read All Reviews

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    Buffalo, New York (3) Long Beach, California (2) Burbank, Illinois (1) Los Angeles, California (1) Jackson, Tennessee (1) New Britain, Connecticut (1) North Little Rock, Arkansas (1) Anderson, Indiana (1) The Bronx, New York (1) Athens, Georgia (1) Mineola, New York (1) San Francisco, California (1) Asheville, North Carolina (1) Tampa, Florida (1) Lodi, California (1) San Jacinto, California (1) Honolulu, Hawaii (1) Cambridge, Massachusetts (1) Brevard, North Carolina (1) Needles, California (1) Newark, California (1) Madison, Tennessee (1) Winthrop, Maine (1) Faber, Virginia (1)
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    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    30% Call Center Services
    20% Corporate Training & Coaching
    20% Customer Service Outsourcing +2 services
    15% HR Outsourcing
    15% IT Managed Services

    Global Bilgi is a comprehensive Contact Center Services provider specializing in Customer Support, Inbound and Outbound Call Centers, and Telemarketing Services. Reviews highlight their professionalism and strong performance in meeting key performance indicators, with one client noting a 20% revenue target exceedance. While their pricing is higher than competitors, 100% of reviewers value their service quality and transparency.

    See all 3 projects

    Reviews mention Reasonable pricing

    Clients have consistently praised Global Bilgi for their reasonable pricing, noting it as a key factor in their long-term partnerships. One client highlighted, "Global Bilgi has a great combination of price, service quality, and process transparency," indicating that their pricing is competitive while maintaining high service standards. Overall, the sentiment is positive, with clients appreciating the value received in relation to costs, which has contributed to successful project outcomes.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets.

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    2 of 2 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Telecom Service Provider

    5.0 — Global Bilgi served as the call center partner to a telecommunications service provider. They offered 24/7 customer service support for a variety of issues using their own scripts. Read more
    Read 2 Reviews

    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • DealForce Logotype

    DealForce

    3.4 11 reviews
    Undisclosed
    $25 - $49 / hr
    2 - 9

    Services provided

    65% Sales Outsourcing
    15% Direct Marketing
    10% Business Consulting +1 service
    10% Financial Consulting

    DealForce is a contact center services provider specializing in lead generation through telephonic support, including inbound and outbound call center solutions. However, customer feedback indicates significant dissatisfaction, with reports of a 100% failure rate in service delivery and a lack of communication, as evidenced by no results from project engagements.

    See all 11 projects

    Reviews mention Efficient

    The feedback regarding efficiency highlights DealForce's impressive strategies, with one client noting their ability to show results within two weeks. The company's performance-based pricing and lack of upfront costs were also praised for their convenience and effectiveness. Overall, the sentiment is highly positive, with the client expressing complete satisfaction and a willingness to rate their services five stars across the board.
    • Appointment Setting Services for Marketing & Financial Firm
      5.0 Oct 27, 2022

      I found how efficient and effective their strategies are which is most impressive to me. I have no qualms with this company so I would give them 5 stars across the board for their grade A services.

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    Industry Experience

    DealForce has received mixed feedback across various industries. In the Advertising & Marketing sector, clients praised their ability to generate meetings but criticized the quality of leads. The Business Services sector showed similar trends, with some clients achieving satisfactory results while others reported poor quality leads. In Information Technology, clients expressed dissatisfaction with unqualified leads. Overall, DealForce demonstrates strengths in appointment setting but struggles with lead quality, making them potentially suitable for industries seeking volume over precision.

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    Select Industry to see insights

    Business services Software IT Services Information technology Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall feedback regarding DealForce's cost and value for money is mixed. Some clients commend the competitive pricing and pay-for-performance model, highlighting it as a significant factor in their selection. For instance, one client appreciated the zero upfront cost and noted that they only pay when leads are generated. However, other reviews reveal dissatisfaction with lead quality, indicating that despite low costs, the value delivered did not meet expectations. This inconsistency in lead quality raises concerns about the overall value proposition.
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    Washington, District of Columbia (1) Miami, Florida (1) Miami Beach, Florida (1) St. Louis, Missouri (1) Austin, Texas (1) Omaha, Nebraska (1) Manhattan, New York (1) Salt Lake City, Utah (1) North Palm Beach, Florida (1) North Caldwell, New Jersey (1) DuPont, Washington (1)
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  • Leadle Consulting Logotype

    4.8 15 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Chennai, India

    Services provided

    30% Sales Outsourcing
    20% Account-Based Marketing
    15% AI Agents +3 services
    15% Marketing Strategy
    10% Email Marketing
    10% Market Research

    Leadle Consulting is a company specializing in lead generation and telemarketing services. They have received positive feedback for their effective contact center services, with 100% of reviewers highlighting their prompt and agile project management. Clients commend their consistent delivery and focus on refining strategies to achieve successful outcomes through various channels like email, LinkedIn, and cold calling.

    See all 15 projects

    Reviews mention Hard working

    Clients consistently express a strong sentiment regarding Leadle Consulting's hard work and dedication. One client noted the team was 'very driven in achieving the set targets,' highlighting their commitment. Another emphasized their 'diligent follow-ups' and flexibility in adapting to feedback, which contributed to successful lead generation. Overall, the feedback reflects a high level of satisfaction with the team's hard-working nature and their effective collaboration, leading to impressive outcomes.
    • Lead Generation Services for SaaS Solutions company
      5.0 Feb 27, 2023

      Leads and appointments were generated through an efficient lead-generation process. Diligent follow-ups were done to keep a prospect warm. The team was very flexible in taking feedback and giving the output.

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    • Lead Generation Services for SaaS Solutions company
      5.0 Feb 27, 2023

      We had daily follow up meetings as we needed to course correct quite often. This made the dynamics between Leadle and us very fluid and led to spectacular outcomes. The team is honest and very driven in achieving the set targets.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Environmental Services Company

    5.0 — A sustainability solutions company has hired Leadle Consulting for lead generation. The team has used a combination of email, LinkedIn, and cold calling to generate leads for the client. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (8) $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Leadle Consulting is frequently praised for its cost-effectiveness and value for money. Clients noted that the company's services deliver significant results, such as generating a robust pipeline of leads and achieving client closures, often exceeding expectations. One client mentioned, "good value for cost," while another highlighted the "200% more meetings" delivered compared to projections. Overall, the sentiment reflects satisfaction with the return on investment and the quality of service provided.
    Read All Reviews

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    India (11) United States (3)
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  • Callpalooza Logotype

    4.8 6 reviews
    $1,000+
    < $25 / hr
    2 - 9
    London, England

    Services provided

    65% Sales Outsourcing
    20% Email Marketing
    10% Search Engine Optimization +1 service
    5% Content Marketing

    Callpalooza is a lead generation and sales development company known for its effective B2B lead sourcing and outreach services. They have consistently received positive feedback, with over 90% of reviewers praising their timely communication and cultural alignment. Customers commend their project management and value for money, with particular emphasis on their ability to adapt strategies to meet client needs.

    See all 6 projects

    Reviews mention Timely

    Overall sentiment regarding Callpalooza's timeliness is highly positive, with clients consistently noting their prompt communication and adherence to deadlines. One CEO praised their 'always fast communication' and timely delivery of high-quality work, while a VP highlighted their ability to deliver outreach beyond expectations and maintain punctuality. Another client emphasized their responsiveness and on-time project completion, reinforcing the impression of reliability and efficiency across various projects.
    • Lead Generation & Outbound Sales for Online Marketing Co
      5.0 Nov 21, 2023

      Always fast communication - even on weekends and in the evening. Everything we discussed was always delivered on time and with very good quality. Very pleasant communication.

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    • Digital Strategy & SEO for Employee Gamification Platform
      5.0 Jun 1, 2023

      The project management is great! They always are on time (even when our team isn't) and are quick to respond and react. Working with Callpalooza has been a positive experience compared to the previous companies we've tried.

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    • Appointment Setting for Digital Performance Platform
      4.5 May 29, 2023

      They were very responsive, and they delivered work on time.

      Read Full Review
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    Industry Experience

    Callpalooza has demonstrated expertise across Consulting, Advertising & Marketing, and Software industries. Clients praised their lead generation and appointment-setting capabilities, particularly highlighting their cultural understanding and responsiveness. The overall sentiment is positive, with strengths noted in project management and communication. Particularly in Consulting, they excelled at building B2B connections, while in Advertising & Marketing, they effectively enhanced client sales strategies. Software clients appreciated their proactive approach in lead generation, making them a strong contender for projects across these sectors.

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    Select Industry to see insights

    Consulting Advertising & marketing Software

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Callpalooza's competitive pricing and strong value for money. For instance, the Managing Director of Crest Trade Services noted that Callpalooza's pricing fit their budget and provided great value for the cost. Similarly, the CEO of Amaseo GmbH emphasized the affordability and alignment of Callpalooza's services with their financial expectations. Overall, sentiment around the company's pricing is positive, with multiple clients expressing satisfaction with the cost relative to the quality of service received.
    Read All Reviews

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    Germany (1) Switzerland (1) United Arab Emirates (1) United States (1)
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    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.

    See all 20 projects

    Reviews mention Timely

    Overall sentiment regarding timeliness in client feedback for Virtual Sales Limited is highly positive. Clients consistently noted that the team delivers projects on time, maintains effective communication, and adapts flexibly to changing requirements. For instance, one client remarked, "They deliver well and on time and have been very flexible adapting to our requirements." Another stated, "Delivery was timely within the agreed cadence," emphasizing the company's reliability in meeting deadlines.
    • Cold Outreach Strategy for Enterprise Software Vendor Co
      4.5 Nov 4, 2024

      Yes, they delivered on time and communicated well throughout. Initially, the appointments were slow to book, but a change of personnel rectified this.

      Read Full Review
    • Sales Support for Supply Customs Clearance Co
      5.0 Feb 20, 2026

      The company always deliver ontime and keeps me posted each week of all potential outreach. Their project management is commendable, ensuring that all deliverables are met in a timely manner.

      Read Full Review
    • Outbound Call Center Services for AI Transcription platform
      5.0 Apr 30, 2025

      Working with the VSL team is a pleasure - they're timely to respond, give great detail in their call notes, and prep a lot of notes and progress updates for our weekly calls to ensure I have all the data beforehand so we can talk about outcomes and strategy rather than running through numbers updates.

      Read Full Review
    • Lead Generation for BPO & Digital Transformation Firm
      4.5 May 21, 2026

      They deliver well and on time and have been very flexible adapting to our requirements. Flexibility, efficiency and speed were most impressive about this company.

      Read Full Review
    • Call Center Services for Financial Services Company
      4.5 May 6, 2026

      Virtual Sales Limited delivers on time and has a high level of collaboration. We primarily communicate through virtual meetings.

      Read Full Review
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    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for SaaS Company

    4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
    Read 6 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
    Read All Reviews

    More responsive than most other service providers

    Virtual Sales Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Romania (8) Austria (1) Croatia (1) Italy (1) Russia (1)
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    A-SALES AB Logotype

    A-SALES AB

    4.8 68 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Ed, Sweden

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

    See all 68 projects

    Reviews mention Professional

    The reviews indicate a consistently positive sentiment regarding A-SALES AB's professionalism. Clients highlighted their strong project management, prompt communication, and effective strategies. For instance, one client noted that the team 'delivered above our target of qualified meetings' and maintained a 'professional demeanor.' Another remarked on their 'punctuality' and 'approachability,' emphasizing their capability to handle queries swiftly. Overall, clients expressed satisfaction with A-SALES AB's expert handling of their projects, with no significant areas for improvement identified.
    • Lead Gen & Appointment Setting for Video Solutions Company
      5.0 Mar 29, 2024

      Always on the ball and time-conscious, they met deadlines without sacrificing quality. They were responsive and adaptable to our needs, adopting a flexible approach to address our evolving requirements. Their prompt deliverables and receptivity to feedback made for a seamless collaboration. Professional, skilled, and consistently trustworthy.

      Read Full Review
    • Lead Gen & Email Mktg for Digital Marketing Agency
      4.0 Feb 26, 2024

      They were very responsive and worked hard to deliver the work they carried out for us on time. The passion, professionalism, and knowledge of the sales industry are significant. They leverage the latest tech trends and techniques to help our business cut through the competition.

      Read Full Review
    • Demand Generation & Email Marketing for IT Co
      5.0 Dec 11, 2024

      The team is very punctual, and approachable. Any doubts that ever came up, were handled professionally and quickly.

      Read Full Review
    • Sales Outsourcing & Lead Geneneration for B2B SaaS Company
      5.0 Aug 20, 2025

      A-SALES AB has delivered above our target of qualified meetings to our sales team. They have the ability to penetrate large accounts and drive a consistent pipeline. The team has a professional demeanor and uses advanced targeting, outbound techniques, and technologies.

      Read Full Review
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    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
    Read All Reviews

    View projects from:

    United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • Kazehi Global Logotype

    5.0 5 reviews
    $50,000+
    Undisclosed
    10 - 49
    Singapore, Singapore

    Services provided

    75% Sales Outsourcing
    25% Corporate Relocation

    Kazehi Global is a multifaceted business solutions company specializing in B2B lead generation and outbound sales services. The company is praised for its professionalism, responsiveness, and effectiveness in project execution. Across reviews, clients highlight Kazehi's role in significantly increasing conversion rates and revenue, with one noting a 300% revenue increase. All feedback is positive, emphasizing their ability to meet and exceed expectations.

    See all 5 projects

    Reviews mention Communicative

    The feedback regarding Kazehi Global's communication is overwhelmingly positive. Clients highlight the efficiency and clarity of communication, noting the establishment of a dedicated Slack channel and the use of HubSpot for campaign tracking. One client specifically praised Dean and his team for their skilled and knowledgeable approach, stating that they were efficient in their communication and delivered results swiftly. Overall, the sentiment reflects a high level of satisfaction with Kazehi Global's communicative practices.
    • Lead Generation for Software Development Firm
      5.0 Dec 12, 2021

      Dean and his team were efficient in their communication, we have setup a channel on slack to communicate via text, and the utilisation of hubspot for the campaign gives us a very detailed breakdown of the status of the campaign at every point.

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    Industry Experience

    Kazehi Global has demonstrated expertise across industries such as Education, Business Services, and Software Development. Clients praised their lead generation and business matching capabilities, noting high responsiveness, professionalism, and effective project management. Particularly in Software, they achieved significant revenue growth for clients through efficient outbound sales strategies. Overall, the sentiment is highly positive, making Kazehi Global a suitable partner for companies seeking innovative solutions in these sectors.

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    Select Industry to see insights

    Education Business services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Kazehi Global is praised for providing good value for cost, with clients noting their effectiveness in delivering results. One director highlighted the company's alignment with their values and stated they offered 'good value for cost.' Another client reported a remarkable 300% increase in projected revenue, attributing this success to Kazehi's efficient lead qualification process. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided.
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  • Addlium Logotype

    4.9 62 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Kyiv, Ukraine

    Services provided

    30% Content Marketing
    30% Sales Outsourcing
    20% Digital Strategy +2 services
    10% Business Consulting
    10% Email Marketing

    Addlium is a company that specializes in enhancing LinkedIn presence and lead generation, evidenced by their impressive 36.4% conversion rate to first-level connections. Clients commend their high-level communication and organized processes, with feedback indicating 100% satisfaction in terms of strategy and outcomes, leading to the generation of 50 MQLs and 23 SQLs in five months.

    See all 62 projects

    Reviews mention Exceptional results

    The feedback regarding Addlium's performance highlights exceptional results across multiple projects. Clients reported significant increases in LinkedIn engagement, with one noting a 12,157% rise in content coverage and another achieving a 40.4% connection acceptance rate. Their project management was praised for timely deliveries and proactive communication. Clients emphasized Addlium's expertise in LinkedIn strategies, adaptability to goals, and ability to generate leads, reflecting an overall sentiment of satisfaction and high regard for the company's capabilities.
    • Content Marketing for Medical Device Manufacturer
      5.0 Jul 20, 2023

      Through Addlium's social selling techniques, our business network expanded significantly, providing us with valuable connections (200+) and opportunities for growth. In working with Addlium, we experienced firsthand their commitment to delivering exceptional results. Their expertise in social selling and lead generation has had a profound impact on our company, helping us establish meaningful relationships with target industry professionals.

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    • Branding for IoT Company
      5.0 Jul 3, 2023

      Since implementing the brand packaging on LinkedIn from Addlium, we have witnessed a significant increase in engagement, profile views, and Social Selling Index. The Addlium team's dedication and commitment to excellence were evident throughout the entire process. From the outset, Addlium demonstrated a profound understanding of our industry and target audience.

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    • Business Consulting for IT Solutions Company
      5.0 Mar 2, 2026

      Although this was a training project without numeric KPIs, the results were clear: - the team gained a strong understanding of LinkedIn mechanics; - employees improved their profiles using personalized recommendations; - we generated content topics and ideas for immediate implementation; - the marketing team became confident in networking and communication approaches; - everyone left motivated and ready to implement the system independently.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Gen & LinkedIn Campaign for Insurance Brokerage Firm

    5.0 — Addlium was hired by an insurance brokerage firm for lead generation services. The team enhanced the client's LinkedIn profile with a goal to reach potential clients from different business sectors. Read more
    Read 1 Review

    Average Project Cost Breakdown

    Less than $10,000 (38) $10,000 to $49,000 (4)

    What Clients Have Said

    Client feedback regarding Addlium's cost and value for money is largely positive. Many clients highlighted that Addlium's pricing fits their budget while providing good value for the services rendered. For instance, one client noted, 'Pricing fit our budget' and emphasized the 'great culture fit' as well. Another client stated that Addlium's services helped them achieve significant results, such as a 300% increase in profile views, which reflects high value for the investment made. Overall, clients express satisfaction with the cost-effectiveness and quality of Addlium's offerings.
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    View projects from:

    Ukraine (31) United States (6) Poland (2) Austria (1) Hungary (1) United Arab Emirates (1) England (1)
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  • Featured

    What are Featured Providers?

    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

    See all 54 projects
    18 of 19 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Services & Sales Outsourcing for Resume Writing Co

    5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
    Read 19 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
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    More responsive than most other service providers

    Appointment Setter Online is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    20% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    GotYourBack Support is a customer service outsourcing company, providing skilled support agents to address client needs across various industries. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting the team’s professionalism and cultural alignment. Their services consistently enhance customer satisfaction scores and operational efficiency, showcasing their strong adaptability and dedication to client success.

    See all 9 projects

    Reviews mention Accessible

    Clients consistently commend GotYourBack Support for their accessibility and responsiveness. One client highlighted their '24/7 support' and noted that the team was 'always responsive, knowledgeable, and friendly.' Another review emphasized their 'flexibility' and 'high level of professionalism,' stating that the team was available whenever needed. Overall, clients express a strong sentiment of satisfaction regarding the company's commitment to being accessible and supportive throughout their projects.
    • Support & Sales Outsourcing for Wellness App Developer
      5.0 May 23, 2023

      The project manager from GYBS was highly effective in managing the project and communicating with our team. They provided regular updates and feedback, and were always available to address any concerns or issues that arose.

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    • Sales Outsourcing Team for Business Development Company
      5.0 Oct 12, 2020

      They are available whenever we need it due to their flexibility and high level of professionalism. Clear deadlines, full commitment to every task we've done together. I appreciate their people being so much involved and interested in the process.

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    Industry Experience

    GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and Software. Clients praised their exceptional customer support, professionalism, and alignment with brand values, resulting in high Customer Satisfaction (CSAT) scores. Particularly in eCommerce and Beauty, they excelled in managing customer inquiries and improving service efficiency. Their adaptability and commitment in the Gaming and Cybersecurity sectors further highlight their strengths, making them a strong fit for companies seeking quality support services.

    Read All Reviews

    Select Industry to see insights

    Gaming IT Services eCommerce Beauty Software

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight GotYourBack Support's excellent value for money, emphasizing that their pricing aligns well with project budgets. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client mentioned a significant reduction in support costs while maintaining high service quality. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the financial aspects of their engagement.
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    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
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  • Phi Consulting Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    40% IT Staff Augmentation
    20% Customer Service Outsourcing
    20% Sales Outsourcing +2 services
    10% CRM Consulting and SI
    10% IT Managed Services

    Phi Consulting is a versatile consulting firm specializing in sales development, customer support, and partnership programs. They consistently deliver projects on time, with approximately 75% of reviewers highlighting their professionalism and value for cost. Clients appreciate their adaptability and industry expertise, though some note connectivity issues with work devices. Overall, Phi Consulting is recognized for its excellent talent and ability to meet diverse client needs.

    See all 4 projects

    Reviews mention Easy to work with

    Clients have reported a highly positive sentiment regarding the ease of collaboration with Phi Consulting. One notable feedback highlighted the 'turn-key nature' of their services, where a client appreciated the straightforward process of sending documentation and having a complete sales and support team built for them. This efficiency in getting started and the overall ease of communication have been consistently praised, indicating that Phi Consulting is considered easy to work with.
    • Customer Service & Sales Outsourcing for Software Company
      4.0 Dec 9, 2023

      I have been mostly impressed with the turn-key nature of Phi Consulting. We needed a sales and support team, sent them documentation, and they built it all for us. Getting started was easy and quick.

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    Industry Experience

    Phi Consulting has demonstrated expertise in the Software, Information Technology, and Financial Services industries. Clients praised their ability to enhance sales processes, develop customer support, and facilitate partnership programs. Feedback highlights Phi Consulting's professionalism, adaptability, and commitment to timely deliverables. Overall sentiment is positive, particularly in the financial services sector, where they effectively provided 24/7 support and helped establish sales frameworks. Potential clients in these industries can expect strong collaboration and impactful results.

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    Select Industry to see insights

    Software Information technology Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend Phi Consulting for providing excellent value for money, often highlighting their competitive pricing and alignment with budgetary needs. For instance, a CEO noted that Phi Consulting's pricing fit their budget while delivering a significant return on investment within three months. Another client emphasized the good value for cost and great culture fit, indicating that Phi Consulting's services met their financial expectations effectively.
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  • JMS Elite Logotype

    4.9 8 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Willoughby, OH

    Services provided

    10% Call Center Services
    70% Demand Generation Marketing
    10% Market Research +1 service
    10% Sales Outsourcing

    JMS Elite is a company specializing in Contact Center Services, focusing on outbound and inbound call handling, and lead generation for sales initiatives. They are commended for their effective project management, with 100% of reviewers noting their impressive integration with client systems and understanding of client business needs. Their services have led to significant growth and expansion of active pipelines for their clients.

    See all 8 projects

    Reviews mention Results-oriented

    Clients consistently commend JMS Elite for their results-oriented approach, noting significant improvements in lead generation and response rates. One client reported increasing their lead response rate from 3.5% to 9% and booking 200 meetings worth $10M in projects over two years. Another emphasized that JMS Elite delivered quality leads aligned with their organizational needs, executing programs flawlessly and yielding stellar results. Overall, the sentiment reflects a strong appreciation for the company's commitment to achieving measurable outcomes.
    • Lead Generation & Calling Program for Marketing Agency
      5.0 Feb 4, 2021

      Our program is still in progress and we have been very happy with the results so far. The onboarding process was thorough and the communication between our team and their callers was excellent. We receive timely reporting and have full transparency into the calling program.

      Read Full Review
    • Outbound Voice Services for High-Tech Services Company
      5.0 Jun 23, 2020

      The results from the campaign were in line with our expectations, and we received quality leads that were the perfect fit for our organization. I have used JMS Elite for many years and each time the programs are flawlessly executed with stellar results. Every company that I recommend JMS Elite to has gone back and used them again.

      Read Full Review
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    4 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Voice Services for High-Tech Services Company

    5.0 — JMS Elite provided voice services for a high-tech services company. Their team received an in-depth training, contacted the partner's targets through phone calls, and reported their efforts on a Read more
    Read 4 Reviews

    Industry Experience

    JMS Elite demonstrates expertise across various industries including Advertising & Marketing, Insurance, Energy & Natural Resources, Manufacturing, IT Services, and others. Feedback highlights their strengths in lead generation, personalized service, and high-quality business development representatives. Clients commend their strategic approach and ability to boost engagement metrics significantly. Overall, sentiment is highly positive, particularly in B2B sectors, making JMS Elite a strong candidate for organizations seeking targeted outreach and demand generation.

    Read All Reviews

    Select Industry to see insights

    Manufacturing IT Services Energy & natural resources Insurance Advertising & marketing Other industries Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight JMS Elite's exceptional value for money, citing significant cost savings and quality outcomes. One client noted a 300% reduction in cost per meeting while generating $10M in projects, emphasizing the company's effectiveness. Another client praised their $50–$65 per hour pricing as a worthwhile investment that doubled their active pipeline. Overall, feedback reflects a strong alignment of quality, professionalism, and competitive pricing, establishing JMS Elite as a valuable partner for lead generation and sales support.
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  • BPO Nextdoor Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Services provided

    20% Call Center Services
    40% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    15% Public Relations

    BPO Nextdoor is a company that provides Contact Center Services, specializing in Customer Support Services and lead generation. Feedback indicates high satisfaction rates, with reviewers highlighting their reliability, responsiveness, and quality service. Notably, 100% of reviewers praised their project management and communication, while many emphasized their flexibility and professionalism. Clients value their precise service delivery and effective telephonic support, making them a trusted partner.

    See all 10 projects

    Reviews mention Professional

    BPO Nextdoor has received positive feedback regarding their professionalism. Clients highlighted their structured yet flexible project management style, with one stating, "The professionalism of the processing and their flexibility have convinced us!" Another client noted their team as "professionals who did a great job," emphasizing promptness and responsiveness. Overall, the sentiment reflects a strong appreciation for their expertise and commitment to client satisfaction.
    • Web & Mobile App Dev for Branding Agency
      5.0 May 9, 2022

      Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!

      Read Full Review
    • Lead Generation Services for Retail Solutions Company
      5.0 Apr 26, 2022

      They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. They were a good company that consisted of professionals who did a great job.

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    Industry Experience

    BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.

    Read All Reviews

    Select Industry to see insights

    Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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    Germany (6) Ukraine (2) Estonia (1) United States (1)
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  • Call Point Business Solutions Ltd. Logotype

    5.0 6 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    45% Call Center Services
    20% Back Office Outsourcing
    10% Customer Service Outsourcing +4 services
    10% Sales Outsourcing
    5% Direct Marketing
    5% Email Marketing
    5% Social Media Marketing

    Call Point Business Solutions Ltd. is a company specializing in Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center operations. With a strong alignment in company values and culture, they consistently receive positive feedback for their efficient project management and effective communication, contributing to increased customer satisfaction indicators by up to 30 points and a NPS improvement from 45 to 70.

    See all 6 projects
    5 of 5 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Magazine Publishing Company

    5.0 — A magazine publishing company has hired Call Point Business Solutions Ltd. to manage client requests. The team offers phone and email assistance in English from 8 a.m. to 5 p.m. CST. Read more
    Read 5 Reviews

    Industry Experience

    Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.

    Read All Reviews

    Select Industry to see insights

    Media Software Legal Information technology Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
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    View projects from:

    Canada (1) France (1) Germany (1) India (1) United States (1)
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  • BlueBird Digital Logotype

    BlueBird Digital

    5.0 5 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% Call Center Services
    60% Sales Outsourcing
    15% Email Marketing +1 service
    15% Marketing Strategy

    BlueBird Digital is a lead generation and outreach company noted for its unique, affordable payment scheme that guarantees results. Across their reviews, 100% of clients express satisfaction, highlighting the effective workflow and high ROI. Notably, clients appreciate their quick responses and detailed weekly reports, with no significant areas for improvement mentioned.

    See all 5 projects

    Reviews mention High-quality work

    Clients consistently praised BlueBird Digital for delivering high-quality work that significantly impacted their business outcomes. For instance, one client reported achieving 27 meetings with qualified leads within three months, while another noted a doubling of monthly sales in just a few weeks. The workflow was characterized by prompt communication and detailed reporting, leading to high satisfaction levels. Overall, the sentiment reflects strong approval of the company's effectiveness and reliability in achieving measurable results.
    • Lead Generation for Motion Design Company
      5.0 Jan 13, 2023

      We are fully satisfied with the results. In just 3 months of work, we had 27 meetings with qualified leads.

      Read Full Review
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    Industry Experience

    BlueBird Digital has received positive feedback across various industries, including Design, Healthcare, and Software. Clients highlighted the company's effective outreach strategies, strong communication, and impressive ROI. In the Design sector, a client reported 27 meetings with qualified leads in three months. In Healthcare, another client noted a doubling of monthly sales within weeks. The Software industry feedback emphasized consistent appointment generation. Overall, BlueBird Digital is well-regarded for its innovative payment schemes and adaptability, making it a strong contender for projects in these industries.

    Read All Reviews

    Select Industry to see insights

    Design Healthcare Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    BlueBird Digital's pricing structure has garnered positive feedback from clients, who appreciate its affordability and value for money. One client highlighted the 'great payment scheme' that aligns costs with guaranteed results, while another noted a superior ROI compared to traditional providers. Overall, clients expressed satisfaction with the cost-effectiveness and successful outcomes of their campaigns, indicating that BlueBird Digital offers a competitive pricing model that meets client expectations.
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    Israel (1) Ukraine (1) United States (1)
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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    12% Call Center Services
    35% Back Office Outsourcing
    18% Customer Service Outsourcing +4 services
    12% AI Consulting
    10% AI Development
    8% Sales Outsourcing
    5% Business Consulting

    Acquire BPO is a comprehensive Contact Center Services provider, specializing in both inbound and outbound call handling, telemarketing, and customer support services. Across reviews, 100% of clients commend their efficiency and time-saving capabilities, with strengths in fast response times and cost savings. However, suggestions for improvement focus on expanding their staff to further enhance service quality.

    See all 4 projects

    Reviews mention Autonomous

    The feedback regarding the Autonomous service provider highlights a strong sentiment of satisfaction among clients. They commend the provider for significantly improving operational efficiency, stating that they 'save us a lot of time' and allow for 'market expansion' by handling outbound services competently without requiring much supervision. Clients also noted reduced operational costs and the ability to focus on core business activities as major benefits. Overall, the sentiment is positive, with clients expressing confidence in the provider's capabilities.
    • Telemarketing for Consumer Products Company
      5.0 Aug 12, 2017

      They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.

      Read Full Review
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    Industry Experience

    Acquire Intelligence has garnered positive feedback across various industries, particularly in hospitality and other sectors. Clients appreciate their efficiency in managing high call volumes, with strengths noted in quick response times and cost savings, reportedly saving businesses significant time and money each month. Overall sentiment reflects a strong capability in customer service and outbound communication, making Acquire Intelligence a suitable partner for companies aiming to enhance their operational efficiency and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Other industries Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing.
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    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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  • HiredSupport Logotype

    4.9 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    15% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing +3 services
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    HiredSupport is a customer support services company that excels in providing comprehensive contact center services, including inbound call center, email, and social media support. With 100% positive feedback from clients, HiredSupport is praised for their professional communication and adaptability, and their seamless integration into existing systems ensures efficient customer service without requiring extensive oversight.

    See all 6 projects

    Reviews mention Receptive

    The feedback regarding HiredSupport highlights a strong sentiment of receptiveness. Clients noted their impressive ability to listen and adapt through regular training, leading to significant improvements in customer satisfaction scores and overall service effectiveness. One client emphasized that their responsiveness marked a considerable enhancement over previous service providers. Overall, the sentiment reflects a high level of satisfaction with HiredSupport's willingness to engage and evolve based on client needs.
    • Live Chat Service for Health & Wellness Consumer Firm
      5.0 Jun 17, 2021

      Their ability to listen and receive training regularly means they are a vast improvement on the last company.

      Read Full Review
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    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online Cycling Apparel Business

    5.0 — HiredSupport provides call center services for an online cycling apparel business. The team is responsible for 24/7 customer support for the client. Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (2)

    What Clients Have Said

    Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
    Read All Reviews

    More responsive than most other service providers

    HiredSupport is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • morph Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    20% Call Center Services
    60% Customer Service Outsourcing
    20% Back Office Outsourcing

    morph is a versatile provider of Contact Center Services, specializing in Customer Support and Call Handling. Clients commend their adept recruitment and training processes, with 100% expressing satisfaction in performance and project management. Customers highlight Morph's ability to scale efficiently and integrate seamlessly with internal teams, underscoring their impactful contribution to business growth and operational enhancement.

    See all 10 projects
    2 of 2 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outsourcing & Call Center Services for Moving Company

    5.0 — Morph provides call center services for a moving company. Initially, the team only handled the company’s sales department. Now, they’re also working for the firm’s logistics and customer care Read more
    Read 2 Reviews

    Industry Experience

    Morph has demonstrated expertise across various industries, notably eCommerce, software as a service, environmental services, financial services, and logistics. Clients commend Morph for their proactive problem-solving, high-quality customer service, and alignment with company values. The overall sentiment is positive, highlighting Morph's strengths in enhancing customer support, optimizing workflows, and delivering effective web development solutions. This makes them a strong candidate for businesses seeking growth in customer engagement, operational efficiency, and digital transformation.

    Read All Reviews

    Select Industry to see insights

    eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services Financial services IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Morph's strong value for money, noting that their services are competitively priced while maintaining high-quality outcomes. For instance, one client emphasized Morph's 'good value for cost' and another stated they achieved better quality than expected at a lower cost. Overall, feedback reflects satisfaction with the cost-to-value ratio, with many clients expressing intent to continue partnerships due to the effective results delivered within budget.
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  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing

    Protel BPO is a comprehensive Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for its professional handling of high call volumes, with approximately 100% of reviewers highlighting their efficient call handling and customer satisfaction improvements. Protel BPO's strategic alignment with client values and seamless integration into existing systems are consistently commended.

    See all 11 projects
    7 of 7 Call Center Services reviews are 5 stars
    3 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Utility Company

    5.0 — Protel BPO provides 24/7 call center services for a utility firm. The team handles inbound customer calls via phone, email, and chat support. They've also implemented a QC system to improve customer Read more
    Read 7 Reviews

    Industry Experience

    Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Retail Healthcare Hospitality & leisure Construction Utilities

    More responsive than most other service providers

    Protel BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • GCS Agents Logotype

    4.9 6 reviews
    $50,000+
    $25 - $49 / hr
    250 - 999
    Salisbury, NC

    Services provided

    35% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Business Consulting
    5% HR Consulting

    GCS Agents is a leading provider of Contact Center Services, specializing in Customer Support Services and handling both inbound and outbound calls. With a strong focus on efficiency and customer care, they boast a 100% success rate in call handling, meeting client expectations consistently. Approximately 95% of reviews highlight their high-level performance and effective communication, emphasizing their professionalism and capacity to manage call centers seamlessly.

    See all 6 projects

    Reviews mention Communicative

    The sentiment regarding communication with GCS Agents is overwhelmingly positive. Clients praised their proactive engagement, stating they maintained excellent communication throughout projects. One client noted, "They were fantastic with their communication" and appreciated their genuine interest in achieving goals post-engagement. Another highlighted their adaptability and willingness to work around schedules. However, a suggestion for improvement was made regarding clearer financial communication. Overall, GCS Agents are recognized for their commitment to effective communication and client satisfaction.
    • Corporate Training for Electric Utility Company
      5.0 Feb 18, 2020

      They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.

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    • Call Center Services for Public Transportation Agency
      5.0 Feb 27, 2020

      Each month, we reviewed the previous month’s performance. GCS Agents also attended meetings with community advocates. Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them.

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    Industry Experience

    GCS Agents has demonstrated expertise across several industries, including Advertising & Marketing, Utilities, Information Technology, Energy & Natural Resources, Transportation, and others. Clients report significant improvements in employee training, customer satisfaction, and operational efficiency. Notably, their tailored training programs in Utilities and empathetic customer service strategies have yielded positive impacts. Overall, the sentiment across industries is highly favorable, highlighting GCS Agents' strengths in personalized service, effective communication, and commitment to client success.

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    Advertising & marketing Utilities Information technology Energy & natural resources IT Services Transportation

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive GCS Agents as providing good value for money, despite some higher costs. One client noted a $17,000 investment led to significant improvements in company culture, praising the personalized service. Another client highlighted their $25 million annual expenditure, emphasizing the effectiveness of GCS Agents in meeting performance metrics without missed calls. While some feedback suggested a desire for clearer cost breakdowns, overall sentiment indicates satisfaction with the quality of service relative to pricing.
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    Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
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  • Intelus Agency Logotype

    5.0 9 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Athens, AL

    Services provided

    34% Other Digital Marketing
    33% Back Office Outsourcing
    33% Sales Outsourcing

    Intelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.

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    Reviews mention Communicative

    The overall sentiment regarding Intelus Agency's communication is highly positive. Clients consistently praised their responsiveness and proactive engagement. For instance, one client noted, "Intelus' communication throughout the campaign was great," while another highlighted their "proactive at communication" approach and dedication to achieving results. Additionally, the use of Slack for real-time updates and regular email correspondence was appreciated, demonstrating effective communication channels that facilitated project success.
    • LinkedIn Management for Digital Signage Service
      5.0 Aug 30, 2022

      The workflow was easy. There were a number of Zoom calls and emails to get everything in place. They also set up a Slack channel which was helpful for quick messages. Intelus' communication throughout the campaign was great.

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    • LinkedIn Ads & Marketing Campaigns for SaaS Marketing Agency
      5.0 May 13, 2022

      Their team is proactive at communication and very supportive. We mostly interacted through emails, Slack, and Zoom meetings. The account manager assigned to us was friendly, cooperative, and easy to work with. They always answered our calls and emails and were always ready to go an extra mile.

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    • LinkedIn Outreach for Software Solutions Provider
      5.0 Apr 7, 2022

      The workflow was very efficient with a direct communication channel via Slack and regular updates and reports to let me know what was going on with the projects.

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    • LinkedIn Optimization for Media Real Estate Firm
      5.0 Mar 11, 2021

      The workflow was very easy. There were a number of Zoom video chats and emails to get everything in place that was needed to move forward. Intelus' communication during the process was impeccable.

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    Industry Experience

    Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.

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    Software Media IT Services Consulting Real estate

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.
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    Fort Lauderdale, Florida (1) Murfreesboro, Tennessee (1) Austin, Texas (1) Dallas, Texas (1) Bay Point, California (1) Glendale, California (1) Longmont, Colorado (1) Winfield, Kansas (1) Fort Mill, South Carolina (1)
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  • Silver Bell Group Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Beograd, Serbia

    Services provided

    20% Call Center Services
    20% Sales Outsourcing
    10% Customer Service Outsourcing +10 services
    5% Back Office Outsourcing
    5% Content Marketing
    5% Finance & Accounting Outsourcing (FAO)
    5% Graphic Design
    5% HR Consulting
    5% Mobile App Development
    5% Social Media Marketing
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Silver Bell Group is a versatile provider of Contact Center Services, offering robust Customer Support Services, Inbound and Outbound Call Center capabilities, and Telemarketing Services. Over 90% of reviews highlight their exceptional service quality and efficiency, with clients praising their flexibility, ethics, and impressive results in delivering tailored solutions and scalable growth-enhancing models.

    See all 5 projects

    Reviews mention Exceptional results

    Clients consistently commend Silver Bell Group for delivering exceptional results that surpass expectations. One client highlighted their ability to achieve stable results exceeding global benchmarks in lead generation, stating, "I am proud of our collaboration and the results achieved." Another noted the team's speed, involvement, and impressive outcomes, emphasizing their professionalism and responsive communication. Overall, the sentiment reflects a strong appreciation for the company's performance and partnership quality.
    • Lead Generation for Products Manufacturing Company
      5.0 Jul 24, 2025

      New customers were found, conversion rate increased, sales growth. Real professionals. The best team. They always stay in touch. They offer the best solutions. Partner relations. Speed, team Involvement, impressive results!

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    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Recruitment Services for Outsourcing Company

    5.0 — Silver Bell Group provided recruitment services for an outsourcing company. The team recruited and onboarded resources for several roles, offered ongoing performance tracking, and handled the Read more
    Read 2 Reviews

    Industry Experience

    Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.

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    Advertising & marketing Financial services Business services Other Industry

    View projects from:

    Netherlands (1) Serbia (1) United Arab Emirates (1) Turkey (1)
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  • vlbpo cx Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Services provided

    35% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • Core Conversions Logotype

    5.0 4 reviews
    $5,000+
    Undisclosed
    2 - 9
    Scottsdale, AZ

    Services provided

    100% Sales Outsourcing

    Core Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.

    See all 4 projects

    Reviews mention Great project management

    Clients have consistently praised Core Conversions for their exceptional project management. One client noted, 'Project management has been executed very well from their end,' highlighting thorough communication and timely deliveries. Another emphasized the team's willingness to address questions, stating, 'They are always happy to answer any questions that come up.' Overall, the sentiment reflects a strong satisfaction with the company's organizational skills and responsiveness.
    • Digital Marketing for Marketing Agency
      5.0 Jun 5, 2023

      Project management has been executed very well from their end. Communication is thorough and consistent and they are always happy to answer any questions that come up from our team. Items have been delivered on time and Brandon and Nick are fun to work with.

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    Industry Experience

    Core Conversions has demonstrated strong expertise in the Advertising & Marketing industry, focusing on lead generation and client acquisition. Clients report significant success, including the addition of multiple retainer clients and increased revenue. The team is praised for their effective communication, technical skills, and commitment to client satisfaction. Overall sentiment in this sector is highly positive, indicating that Core Conversions is well-suited for businesses seeking impactful marketing solutions.

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    Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Core Conversions' competitive pricing and strong value for money. One CEO noted that their pricing 'fit our budget' and appreciated the 'good value for cost,' while another client emphasized the 'great culture fit' alongside affordability. The Director of Sales at Coast Digital echoed this sentiment, remarking on the effective outreach management provided for a reasonable price. Overall, clients express satisfaction with the financial investment relative to the results achieved.
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    Miami, Florida (1) Los Angeles, California (1) Denver, Colorado (1)
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  • MAP Communications Logotype

    4.2 14 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Chesapeake, VA

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    MAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.

    See all 14 projects

    Reviews mention Communicative

    The feedback regarding the company's communication skills is overwhelmingly positive. Clients have noted their 'flawless communication skills' and highlighted their 'very quick' response times, consistently meeting deadlines. This efficient communication has contributed to improved customer experiences and operational efficiency. Overall, the sentiment reflects a high level of satisfaction with the company's communicative abilities, establishing them as a reliable partner in service delivery.
    • Customer Experience Assistance for Manufacturing Service
      5.0 Nov 2, 2017

      They have flawless communication skills.

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    Industry Experience

    MAP Communications has garnered mixed feedback across various industries, including Business Services, Manufacturing, Financial Services, Information Technology, Real Estate, Retail, and Consumer Products. While they excelled in the Manufacturing sector, enhancing efficiency and revenue through commendable communication, feedback from the Business Services industry indicates dissatisfaction with their call-answering service. Overall, their strengths lie in responsiveness and communication, making them a suitable partner for Manufacturing and IT clients seeking reliable support.

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    Business services Manufacturing Financial services Other industries Information technology Real estate Retail

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have mixed sentiments regarding the company's cost and value for money. One client noted that MAP Communications' pricing fit their budget, but expressed dissatisfaction with the service quality, stating that the focus was more on billing than effective call handling. Conversely, another client highlighted significant savings in time and costs, though they mentioned a desire for cheaper prices. Overall, while some clients find value in the service, others feel the pricing does not align with the service quality provided.
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    View projects from:

    Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)
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  • B2B Only Logotype

    5.0 3 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Phoenix, AZ

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Back Office Outsourcing +1 service
    10% Direct Marketing

    B2B Only is a specialized telemarketing firm excelling in Contact Center and Customer Support Services, including Inbound and Outbound Call Center operations. Across various reviews, clients commend B2B Only for their professional team and exceptional project management, with over 90% highlighting improved lead generation and communication skills. The firm consistently delivers high-quality leads, enhancing client success rates and exceeding expectations.

    See all 3 projects

    Reviews mention Exceeds expectations

    B2B Only consistently exceeds client expectations, as highlighted by two reviews. One client noted their ability to surpass appointment targets while delivering high-quality leads, resulting in a significant ROI. Another client praised their professionalism and efficiency, stating that B2B Only shortened onboarding times and improved success ratios. Both clients emphasized their satisfaction with the team's adaptability and commitment to quality, leading to long-term partnerships.
    • Lead Generation for Financial Services Marketing Company
      5.0 Nov 28, 2018

      B2B Only surpassed my expectations, however. David outlined every aspect of the process and hit every deadline for deliverables. He has also managed to shorten our onboarding time for new clients from a matter of days to a matter of hours.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Financial Services Marketing Company

    5.0 — B2B Only provides outsourced lead generation services for clients in the financial services space. They offer data analysis and daily updates regarding the strengths and weaknesses of specific Read more
    Read 3 Reviews

    Industry Experience

    B2B Only has demonstrated expertise across various industries including freight, business services, and advertising & marketing. Clients commend their exceptional communication, lead generation capabilities, and strong project management. In the freight sector, they successfully generated leads and secured customers. In business services, they exceeded appointment goals and produced high-quality leads, while in financial services, they provided valuable insights and metrics for client success. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability and effectiveness in lead generation.

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    Logistics & Supply Chain Business services Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised B2B Only for providing excellent value for money, highlighting a strong return on investment. One client noted they spent approximately $6,000 and achieved significant results, including 15 secured appointments, exceeding their expectations. Another client reported spending several hundred thousand dollars, attributing high success ratios to B2B Only's professionalism and training. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost relative to the quality of leads generated.
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  • Pointer Strategy Logotype

    5.0 6 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Melbourne, Australia

    Services provided

    50% Recruiting
    30% Sales Outsourcing
    20% Corporate Training & Coaching

    Pointer Strategy is a specialized sales consultancy offering cold email campaigns and lead generation services. Their reviews highlight a 100% satisfaction rate, with clients praising their effective project management, tailored strategies, and transparency. Approximately 80% mentioned their value-for-cost and culture fit, while 60% emphasized their excellent communication and responsiveness. Clients reported significant improvements in sales pipelines and appointment settings after engaging with Pointer Strategy.

    See all 6 projects

    Industry Experience

    Pointer Strategy has received positive feedback across various industries, including energy management, software, real estate, and business services. Clients commend their expertise in lead generation, appointment setting, and tailored outreach strategies. Overall, sentiment reflects strong satisfaction with their ability to enhance sales pipelines and foster client engagement. This provider is particularly well-suited for businesses seeking effective communication and growth within the energy, software, and real estate sectors.

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    Select Industry to see insights

    Consulting Software Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Pointer Strategy's competitive pricing and strong value for money. One CEO noted that their selection was influenced by the company's pricing aligning with their budget and offering good value. Another client mentioned that Pointer even reduced prices as campaigns became more efficient, indicating a commitment to cost-effectiveness. Overall, feedback reflects a positive sentiment regarding the cost versus the results delivered, with many clients expressing satisfaction with the return on their investment.
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    Australia (3) United States (2)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Sound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.

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    5 of 19 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sound Telecom Provides Better Customer Service

    5.0 — Read more
    Read 19 Reviews

    Industry Experience

    Sound Telecom has demonstrated expertise across various industries, including business services, real estate, telecommunications, financial services, hospitality, and manufacturing. Feedback indicates strong strengths in professionalism, responsiveness, and the ability to enhance customer service by managing inbound call volume effectively. Clients appreciate the operational support that allows them to focus on core activities, with overall sentiment highlighting satisfaction with quality and reliability, particularly in business services and related sectors.

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    Business services Other industries Real estate Arts, entertainment & music Media Hospitality & leisure Telecommunications Financial services Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients generally perceive the company's pricing as fair, with a mix of billing structures including hourly rates and flat fees. One client noted a flat rate of $500 per week, while another mentioned a monthly contract with a set number of calls. Overall sentiment highlights satisfaction with the value provided, despite some suggestions for cost improvements. One client expressed, 'We are happy with what we spend and the product we are getting back,' reflecting a positive view of cost versus value.
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    View projects from:

    Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
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  • Physicians Answering Service Logotype

    4.8 8 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Portland, OR

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Physicians Answering Service is a highly-regarded company offering Contact Center Services with a focus on after-hours call handling for medical practices. Reviewers consistently praise their reliability, responsiveness, and proactive communication, with over 90% noting their flexibility and efficiency in fielding calls. They excel in customer care services, offering personalized, friendly interactions, though some suggest improvements in message clarity during crisis situations.

    See all 8 projects

    Reviews mention Flexible

    Clients consistently highlight the flexibility of Physicians Answering Service, noting their willingness to adapt to changing needs, such as taking over calls earlier than scheduled. One client emphasized their readiness to assist at a moment’s notice and praised their proactive communication. Overall, the sentiment surrounding their flexibility is overwhelmingly positive, with clients appreciating the ease of collaboration and immediate responsiveness.
    • Virtual Receptionist Services for Retina Clinic
      5.0 Feb 16, 2021

      They’re always willing to do whatever we need, even if we need them to take over earlier in the afternoon instead of after-hours. They’re really flexible at a moment’s notice. They’re always available. They’ve never dropped the ball.

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    6 of 8 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    After Hours Call Support for Pediatric Medical Clinic

    5.0 — Physicians Answering Service provides after-hours phone answering and message forwarding to a pediatric clinic. Their team coordinates with an RN triage service and looks to the client for Read more
    Read 8 Reviews

    Industry Experience

    Physicians Answering Service has effectively served various healthcare sectors, including private medical clinics, fertility clinics, pediatric care, and hospice services. Clients praised their reliability, flexibility, and proactive communication, noting their ability to manage after-hours calls and triage patient needs. Overall, sentiment indicates strong satisfaction, particularly in responsiveness and customer service, making them well-suited for healthcare providers seeking dependable call management solutions.

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    Select Industry to see insights

    Nonprofit Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive Physicians Answering Service as providing excellent value for money, citing their reliability and flexibility. One long-term client noted spending between $10,000 and $50,000 over 10-15 years, emphasizing their consistent performance and proactive communication. Another client reported an annual investment of approximately $2,400, expressing satisfaction with the service's responsiveness. Overall, feedback indicates that clients feel they receive high-quality service relative to their investment, suggesting a favorable cost-benefit ratio.
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  • Aidey Logotype

    5.0 32 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Manila, Philippines

    Services provided

    15% Call Center Services
    75% Customer Service Outsourcing
    10% Back Office Outsourcing

    Aidey is a company specializing in Contact Center Services, providing solutions in Customer Support, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight Aidey's efficiency in reducing response times by up to 90% and improving customer satisfaction scores by up to 19%. Clients commend their proactive management, emotional intelligence, and ability to integrate seamlessly with internal operations. Overall, feedback is overwhelmingly positive, with no significant negative remarks noted.

    See all 32 projects

    Reviews mention Personable

    Clients have consistently praised Aidey for their personable and empathetic approach, with specific feedback highlighting that their agents excelled in de-escalating difficult conversations. One review noted that several customers left positive comments about the agents by name, emphasizing the team's ability to connect on a personal level. Overall, the sentiment regarding Aidey's personable nature is highly favorable, contributing significantly to customer satisfaction and effective communication.
    • Call Center Services for Recruiting Company
      5.0 Jun 12, 2025

      The cultural fit. Their agents weren’t robotic — they were personable, empathetic, and knew how to de-escalate difficult conversations. Several of our customers left unsolicited positive comments specifically mentioning agents by name. That’s rare in this space.

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    Industry Experience

    Aidey has demonstrated strong capabilities across multiple industries, including Manufacturing, Financial Services, Fitness, and Business Services. Clients praised their expertise in improving customer support efficiency, with notable results like reduced wait times and increased customer satisfaction scores. The overall sentiment is highly positive, highlighting their commitment to understanding client needs, delivering quality service, and adapting to various sector demands. Aidey is particularly well-suited for businesses seeking responsive and empathetic customer service solutions.

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    Manufacturing Financial services Fitness Software Real estate Media Education Hospitality & leisure Healthcare Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently commend Aidey for their competitive pricing and exceptional value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering quality service and efficient support. For instance, one client noted a 'great culture fit' and 'good value for cost,' while another emphasized a significant reduction in operational costs and improved customer satisfaction, attributing these successes to Aidey’s reliable and cost-effective solutions.
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    United States (18) India (2) Australia (1) England (1)
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  • Pexly Logotype

    4.8 22 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Services provided

    45% Back Office Outsourcing
    45% Customer Service Outsourcing
    10% Sales Outsourcing

    Pexly is a distinguished provider of Contact Center Services, specializing in Customer Support and Inbound Call Center solutions. They have garnered high praise for their rapid response times and flexible service, with 100% positive feedback highlighting their project management, customer satisfaction, and cost-effectiveness. Impressively, Pexly's attention to detail and availability are consistently noted across all reviews.

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    Reviews mention Great project management

    Clients consistently commend Pexly for their exceptional project management capabilities. One client noted their 'efficient and reactive' approach, while another emphasized their 'fantastic project management' and ability to handle last-minute changes seamlessly. Timely delivery and flexibility in addressing specific needs were recurrent themes, with clients expressing high satisfaction regarding the responsiveness and professionalism of the Pexly team. Overall, the sentiment reflects strong approval of Pexly's project management practices.
    • Customer Service Outsourcing for Automotive Company
      5.0 Apr 8, 2024

      Their project management is efficient and re-active to our requests or needs. The capacity to manage a team with all team members working remotely was impressive.

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    • Customer Service Outsourcing for Beauty & Cosmetics Co
      5.0 Jul 31, 2023

      Pexly always does a great job with project management. They are very understanding and flexible, offering us great candidates and options based on our needs.

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    • Call Center Services & Support for Wizard-Themed Bar
      5.0 Apr 21, 2023

      Fantastic project management from all members at Pexly. Everything was delivered on time, professionally and easily. They are super quick and happy to deal with last minute changes.

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    3 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services & Support for Wizard-Themed Bar

    5.0 — Pexly provides call center services for a wizard-themed bar. The team handles inbound emails and calls for the client. They've also helped the client set up, hire, and train their own customer Read more
    Read 4 Reviews

    Industry Experience

    Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.

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    Select Industry to see insights

    IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & music

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (2) $200,000 to $999,999 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.
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  • Sourcefit Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    10% Call Center Services
    10% Accounting
    10% Back Office Outsourcing +7 services
    10% Customer Service Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Sales Outsourcing
    10% Staffing

    Sourcefit is a company specializing in Contact Center Services, offering customer support and call handling solutions. Reviews indicate an 80% satisfaction rate, highlighting their strong management and reliable service delivery. While praised for their cost-effectiveness and culture fit, some reviews suggest areas for improvement in communication and engagement with hired staff.

    See all 12 projects
    3 of 3 Call Center Services reviews are 5 stars
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    QA Services for Biometrics Solutions Firm

    5.0 — Sourcefit conducts manual testing and QA for a biometrics solutions firm. The team assists in AI data tagging and testing fraud detection services. Read more
    Read 3 Reviews

    Industry Experience

    Sourcefit has demonstrated expertise primarily in the Construction, Financial Services, Medical, Information Technology, and Other industries. Clients have commended Sourcefit for its rapid staffing solutions, effective project management, and strong communication. Specific feedback highlights successful office setups in Construction, operational support in Financial Services, and reliable performance in Medical services. Overall, the sentiment across these industries is positive, indicating that Sourcefit is well-suited for clients seeking responsive and quality-driven solutions.

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    Select Industry to see insights

    Medical Logistics & Supply Chain Software Information technology Construction Financial services

    More responsive than most other service providers

    Sourcefit is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (3) Singapore (2) Australia (1) Malta (1) Guernsey (1) England (1)
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  • Tri Source International Logotype

    5.0 2 reviews
    $250,000+
    < $25 / hr
    1,000 - 9,999
    Santa Clarita, CA

    Services provided

    30% Call Center Services
    40% Customer Service Outsourcing
    15% Sales Outsourcing +2 services
    10% Back Office Outsourcing
    5% HR Consulting

    Tri Source International is a customer support company specializing in Contact Center Services and Customer Care Services, offering inbound call center operations and email support. Feedback is overwhelmingly positive, with clients highlighting their high-quality approach, effective communication, and adaptability, where 100% of reviewers report satisfaction and no areas for improvement.

    See all 2 projects

    Reviews mention High-quality work

    The feedback highlights Tri Source International's commitment to high-quality work, with clients noting their impressive approach and effective handling of customer inquiries. One client praised the quality of representatives, stating they offer 'the best of both worlds' in terms of service and pricing. Additionally, clients feel assured that their brand is in 'capable hands,' reflecting overall satisfaction with ongoing projects and results.
    • Call Center Services for Online Retailer
      5.0 Aug 13, 2022

      They have a higher quality approach, which makes us feel like our brand and business are in capable hands.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Online Retailer

    5.0 — Tri Source International, LLC provides call center services for an online retailer. They are supporting the client's email and inbound calls for the US end customers. Read more
    Read 2 Reviews

    Industry Experience

    Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.

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    Select Industry to see insights

    Consumer Products Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.
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  • S2M-group Logotype

    4.7 11 reviews
    $10,000+
    $25 - $49 / hr
    50 - 249
    Barcelona, Spain

    Services provided

    65% Sales Outsourcing
    25% Marketing Strategy
    10% Other Marketing

    S2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.

    See all 11 projects

    Reviews mention Experienced

    The feedback regarding S2M-group reflects a highly positive sentiment, emphasizing their effective project management and communication. Clients noted their structured kick-off processes and timely delivery of reports. One client highlighted S2M's ability to understand their ideal customer profile and connect them with decision-makers. Another praised their proactive problem-solving and responsiveness. Overall, clients expressed satisfaction with the outcomes, including qualified leads and market intelligence, with no significant areas for improvement identified.
    • Digital Marketing for Financial Technology Company
      4.5 Apr 27, 2023

      We were impressed with their ability to quickly understand our ICP and connect us with the right decision-makers. Experience in lead generation in the market. S2M delivered all discussed reports on time. In terms of objectives, S2M met all of them as well as shared valuable market intelligence.

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    • Lead Generation for Telecommunications Company
      5.0 Mar 29, 2023

      S2M-group is good at communicating and can respond quickly when we ask them questions. Experience in lead generation in the market. If encountering difficulties in the project, S2M will proactively seek solutions and provide us with timely feedback through email and calls.

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    Industry Experience

    S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.

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    Select Industry to see insights

    Media Food & Beverages Software IT Services Other Industry Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlighted S2M-group's strong value for money, noting their effective lead generation services and high-quality results. One client emphasized that S2M provided 'good value for cost,' while another remarked on their 'great culture fit' and alignment with client values. Overall, feedback reflects satisfaction with the pricing structure, suggesting that S2M-group delivers significant returns on investment through proactive engagement and tailored strategies.
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    Singapore (2) Spain (2) United States (2) Australia (1) Germany (1)
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  • UnboundB2B Logotype

    UnboundB2B

    4.9 5 reviews
    $25,000+
    Undisclosed
    250 - 999

    Services provided

    25% Content Marketing
    20% Demand Generation Marketing
    20% Media Planning & Buying +3 services
    20% Sales Outsourcing
    10% Marketing Strategy
    5% Branding

    UnboundB2B is a lead generation and content syndication company known for its effective demand generation strategies and multichannel marketing services. They have received overwhelmingly positive feedback, with clients praising their responsiveness, high-quality leads, and ability to exceed targets. Approximately 80% of reviewers highlight the company's flexibility and partnership approach, while minor areas for improvement include time zone coordination, noted in less than 10% of reviews.

    See all 5 projects

    Reviews mention High-quality work

    UnboundB2B has received high praise for delivering high-quality leads, consistently meeting and often surpassing client targets. One client noted, 'UnboundB2B has delivered a high volume of great-quality prospects,' while another highlighted the 'good quality' of SQLs that generated significant business. Clients appreciate their responsiveness and adaptability, viewing UnboundB2B as an extension of their teams. Overall, sentiment towards the quality of work provided is overwhelmingly positive.
    • Digital Marketing & Lead Generation for Tech Company
      4.5 Sep 20, 2022

      UnboundB2B has delivered a high volume of great-quality prospects. They’ve helped us consistently meet quarterly targets and sometimes even surpass them. We’ve been most impressed with the quality of leads UnboundB2B has delivered.

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    • Lead Generation Services for Cybersecurity Company
      5.0 Jun 13, 2022

      We had a healthy flow of leads. The SQLs were good quality which generated a high volume of business.

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    Industry Experience

    UnboundB2B demonstrates notable expertise across various industries, including Business Services, Advertising & Marketing, Manufacturing, and IT Services. Feedback highlights their strengths in lead generation, market research, and content creation, with clients reporting increased qualified leads and revenue growth. The overall sentiment is positive, with clients appreciating their responsive communication and adaptability. Companies in need of robust lead generation and marketing support, particularly in technology and manufacturing sectors, would find UnboundB2B a suitable partner.

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    Select Industry to see insights

    IT Services Business services Advertising & marketing Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    UnboundB2B is perceived as offering excellent value for money, with clients noting their ability to deliver high-quality leads at reasonable rates. One client invested $25,000 and reported achieving over half of their quarterly lead goal efficiently. Another emphasized the impressive ROI, with a 257% increase attributed to UnboundB2B's efforts. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided, positioning UnboundB2B as a competitive partner in lead generation.
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    United States (3) Canada (1) India (1)
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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

    See all 3 projects

    Reviews mention Customized support

    Clever Digital Marketing received positive feedback regarding their customized support, with clients highlighting their ability to tailor marketing strategies to specific business needs. One CEO noted their impressive capacity to create and execute targeted campaigns, resulting in measurable success. The collaboration was described as having a fantastic workflow, even with time zone differences. Overall, clients expressed high satisfaction with the personalized approach and expertise provided by the company's team.
    • Digital Marketing for Retail Company
      5.0 May 6, 2022

      We like their ability to create and execute a campaign based on our specific individual and industry needs.

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Select Industry to see insights

    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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  • Peak Support Logotype

    4.9 10 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Cambridge, MA

    Services provided

    30% Call Center Services
    70% Customer Service Outsourcing

    Peak Support is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound and Outbound Call Center solutions. They receive overwhelmingly positive feedback, with clients praising their adaptability, impressive project management capabilities, and exemplary customer care. Approximately 90% of reviewers highlight their exceptional customer service and seamless integration as key strengths.

    See all 10 projects

    Reviews mention Openness

    Overall sentiment regarding Openness is highly positive, with clients noting Peak Support's receptiveness to ideas and recommendations. One client highlighted their 'true sense of partnership,' emphasizing that Peak Support feels like a seamless extension of their team. Additionally, the company is praised for its proactive approach to adapting to client needs, with consistent communication and reliable project management contributing to a strong collaborative atmosphere.
    • Customer Service Outsourcing for Subscription Box Company
      5.0 Mar 31, 2026

      Their project management is highly reliable, with consistent on-time delivery, clear communication, and a proactive approach to adapting to our needs and feedback. The openness to ideas and recommendations, combined with a true sense of partnership, makes them feel like a seamless extension of our team.

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    4 of 5 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Service Support for Men's Clothing Company

    4.5 — Peak Support provided an outsourced call center team to provide customer support for an apparel company. Their team was tasked with speaking to customers via chat, email, and phone Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Peak Support's strong value for money, with several noting their competitive pricing and high-quality service. For instance, one client mentioned they chose Peak Support due to its 'good value for cost' and maintained a high CSAT score. Another client echoed this sentiment, stating the pricing fit their budget while receiving excellent service. Overall, feedback indicates that clients feel they receive substantial returns on their investment, reinforcing Peak Support's reputation for delivering cost-effective solutions.
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    Boston, Massachusetts (3) New York City, New York (2) El Segundo, California (2) Chicago, Illinois (1) Los Angeles, California (1) Telluride, Colorado (1)

    This provider is fluent in 12 languages:

    • Dutch
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Mandarin
    • Portuguese
    • Russian
    • Spanish
    • Turkish

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • CALLINNOV Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Oulad Bouʼabid, Morocco

    Services provided

    30% Call Center Services
    55% Customer Service Outsourcing
    15% Back Office Outsourcing

    CALLINNOV is a Contact Center Services company specializing in Outbound Call Center and Telemarketing Services. Reviews reflect a generally positive experience, with clients noting a 5% lead generation rate and a 50% lead conversion rate. Feedback highlights their reactive partnership approach and effective account management.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Headset Manufacturing Company

    5.0 — CALLINNOV provided call center services for a headset manufacturing company. The team was tasked with supporting the client's outbound calls and generating leads. Read more
    Read 1 Review

    Industry Experience

    CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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  • Back Office Betties Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Scottsdale, AZ

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Back Office Betties, a company specializing in virtual reception and Contact Center Services, consistently receives positive feedback for its customer-oriented approach and efficient Phone Support services. Approximately 100% of reviewers praised their high-quality customer care and seamless call handling, noting their ability to enhance productivity and provide peace of mind. Clients particularly appreciate their personable service and thoughtful gestures.

    See all 3 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with Back Office Betties, highlighting their exceptional customer service and responsiveness. One attorney praised the team's ability to seamlessly handle client interactions, stating, "I’ve never had a customer service experience like the one they’ve given me." Additionally, thoughtful gestures, such as sending cookies and soup during illness, exemplify their commitment to client care. Overall, the sentiment reflects a deep appreciation for the company's helpfulness and attention to detail.
    • Call Center Services for Law Firm
      5.0 Feb 28, 2020

      Back Office Betties is the face of my company: they’re the first people that a new client talks to. People think their team is a receptionist in my office. I’ve never had an issue where someone didn’t end up hiring me because of their communication with the Back Office Betties team. Whenever I contact them, they’re on it right away and work on it until it’s resolved and I’m happy. Occasionally, something happens and they miss a piece of information in a message. I can only think of two times of that happening in the past two years; they’re really perfectionists. If I ever need anything, they bend over backward to help me get it. The team is personable and never in a rush. They take the time to ask me how I am, but I never feel like someone’s ever waiting too long.

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    3 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Law Firm

    5.0 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3)

    What Clients Have Said

    Clients express high satisfaction with Back Office Betties, particularly regarding cost-effectiveness and value for money. One client noted spending a couple of hundred dollars monthly compared to thousands for in-house staff, highlighting significant productivity gains and reduced stress. Another mentioned investing $5,000–$10,000 annually, emphasizing the high-quality service received. Overall, feedback reflects a positive sentiment about the affordability and efficiency of their services, making them a valuable partner for businesses seeking virtual assistance.
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    Ithaca, New York (1) Newport Beach, California (1) Cranberry, Pennsylvania (1)
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  • Growtech Logotype

    4.9 18 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Vilnius, Lithuania

    Services provided

    70% Sales Outsourcing
    20% Email Marketing
    10% Business Consulting

    Growtech is a B2B lead generation and sales strategy company renowned for its effective outreach campaigns and strategic sales support. They receive overwhelmingly positive feedback, with clients highlighting their impressive conversion rates and strong project management. Approximately 80% of reviewers commend Growtech's alignment with company values and budget considerations, while 70% appreciate their excellent communication and responsiveness.

    See all 18 projects

    Reviews mention Detail-oriented

    Client feedback highlights Growtech's exceptional attention to detail, which was deemed crucial for project success. One client noted, 'Attention to detail was of utmost importance for us and they did an excellent job,' reflecting a strong sentiment towards their meticulous approach. Additionally, another reviewer emphasized their punctuality and thoroughness, stating, 'Yes, they were punctual and detailed.' Overall, the sentiment towards Growtech's detail-oriented work is overwhelmingly positive.
    • Sales Outsourcing & Recruiting Services for Sales Tech Company
      5.0 Apr 8, 2024

      Attention to detail was of utmost importance for us and they did an excellent job. Their commitment to ensuring every aspect of the project was meticulously handled was evident throughout our collaboration. We were particularly impressed by how they consistently maintained a high standard of precision.

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    • Lead Generation for AI-based Creative Analytics Company
      4.5 May 8, 2023

      Yes, they were punctual and detailed. Their ability to focus on even the minutest aspects of the project ensured that everything was executed flawlessly. This level of meticulousness in their work was truly commendable.

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    Industry Experience

    Growtech has garnered positive feedback across various industries, including Retail, IT Services, Advertising & Marketing, Consulting, and Construction. Clients praised their expertise in lead generation, responsive project management, and tailored outreach strategies, resulting in increased sales and meeting bookings. The IT Services sector particularly highlighted their ability to deliver high-quality leads and support sales processes, while Advertising & Marketing clients valued their innovative approaches. Overall, Growtech is well-suited for organizations seeking effective lead generation and sales enhancement across these industries.

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    Select Industry to see insights

    Retail IT Services Other Industry Advertising & marketing Consulting Human Resources Software Supply Chain, Logistics, and Transport Information technology Construction

    Average Project Cost Breakdown

    Less than $10,000 (9) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend Growtech for their competitive pricing and exceptional value for money. For instance, one CEO highlighted that their pricing fit within budget while delivering impressive results, including 400 leads and a high conversion rate. Another client emphasized the company's commitment to quality service and effective project management at a reasonable cost. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of Growtech's services.
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    Lithuania (12) Israel (3) Estonia (1) Netherlands (1) Sweden (1)
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  • GLO Logotype

    4.9 26 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Ipswich, England

    Services provided

    20% Pay Per Click
    20% Search Engine Optimization
    20% Web Design +3 services
    15% Sales Outsourcing
    15% Social Media Marketing
    10% Low/No Code Development

    GLO is a digital marketing agency specializing in lead generation, website design, and online advertising, including Google Ads and social media marketing. The reviews reflect a highly positive reception, with recurring themes of professionalism, effective communication, and timely delivery. Approximately 100% of clients appreciated GLO's expertise, with many highlighting significant improvements in lead generation and cost efficiency. Several reviews specifically commend John and his team for their responsiveness and impactful results.

    See all 26 projects

    Reviews mention Proactive

    Clients have consistently praised GLO - Generate Leads Online for their proactive approach throughout the project lifecycle. One client highlighted, 'GLO's team was always a few steps ahead, and I knew what they were working on,' reflecting effective communication and foresight. Another noted their responsiveness and enthusiasm in refining ideas, stating, 'Anytime I did come to the team with an idea, it was always met with enthusiasm.' Overall, the sentiment is overwhelmingly positive, with clients feeling well-supported and prioritized.
    • PPC & SMM Services for Garden Rooms Company
      5.0 Dec 14, 2023

      GLO - Generate Leads Online provides constant feedback and improvements and continuously offers new ideas, going above and beyond. Their response time is impressive, including their response to our initial request. I had a phone call with John, and the team was working on the audit the next day. Now, when they pick up the phone to speak with prospective customers, they’re having high-quality phone calls with leads who are genuinely interested in buying our product.

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    • Web Design & Development for Massage Therapy Clinic
      5.0 Jan 5, 2023

      GLO - Generate Leads Online's team was always a few steps ahead, and I knew what they were working on, making the partnership very smooth. Moreover, GLO's team was always approachable, keen, kind, helpful, and proactive in every sense, which saved me a lot of time. Their teamwork was their best attribute; everything flowed, they were highly professional, and everything they delivered had high quality.

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    • Website Dev & Marketing Strategies for Coaching Company
      4.0 Feb 10, 2021

      Their responsiveness is what I found most impressive. They proactively take things to the next step. I never have to wonder about what’s going on. I have a suggestion. We might’ve saved a little bit more time if they asked me more questions about the content.

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    Industry Experience

    GLO - Generate Leads Online has garnered positive feedback across various industries, including manufacturing, legal, education, and health services. Clients appreciate their expertise in digital marketing, particularly in SEO, PPC, and website development. In the manufacturing sector, improvements in lead generation and branding were highlighted, while legal clients noted increased inquiries from effective ad campaigns. Overall sentiment is highly favorable, with many clients emphasizing GLO's responsiveness, professionalism, and ability to deliver measurable results.

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    Select Industry to see insights

    Utilities Other industries Consumer Products Other Industry Construction Legal Sports Wellness & Fitness Manufacturing Beauty & Cosmetics Advertising & marketing Energy & natural resources Real estate Business services Automotive Financial services Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently express satisfaction with GLO - Generate Leads Online's cost-effectiveness and overall value. For instance, one client noted that GLO delivered 'on time and on budget,' emphasizing their 'very good value for the money.' Another client highlighted a significant return on investment, reporting £300,000 in business from a £30,000 investment. Overall, feedback indicates that clients feel GLO provides exceptional service at competitive prices, making them a recommended choice for various projects.
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    View projects from:

    Ipswich, England (3) Colchester, England (2) Felixstowe, England (1) Woodbridge, England (1) Hadleigh, England (1)
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  • Canaan Communication & Technologies (MSC) Logotype

    4.9 6 reviews
    $25,000+
    < $25 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    20% Call Center Services
    45% Customer Service Outsourcing
    15% Back Office Outsourcing +2 services
    10% Corporate Training & Coaching
    10% Recruiting

    Canaan Communication & Technologies (MSC) is a customer support services company specializing in inbound and outbound call center functions, including telephonic support and call handling. The reviews are overwhelmingly positive, praising their responsiveness, cost-effectiveness, and ability to meet service level agreements. Approximately 100% of reviewers noted their impressive project management and customer service capabilities, leading to improved customer satisfaction scores.

    See all 6 projects

    Reviews mention Puts the customer first

    Canaan Communication & Technologies demonstrates a strong customer-first approach, as highlighted by a client who praised their supportive and collaborative nature. The client noted that Canaan focuses on delivering value rather than just pricing, and they reported improved response and resolution times alongside increased customer satisfaction. Regular communication through weekly reports and monthly meetings further reflects their commitment to prioritizing client needs.
    • Customer Service Support for E-Commerce Fulfillment Company
      5.0 Mar 25, 2022

      The company is super supportive and collaborative. They focus on value, not price, which shows their commitment to prioritizing the customer's needs and goals.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Photo Solutions Company

    5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read more
    Read 2 Reviews

    Industry Experience

    Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Logistics & Supply Chain Retail Food & Beverages

    View projects from:

    Malaysia (3) Singapore (1)
    View Profile
  • AcquireOne Logotype

    4.9 11 reviews
    $5,000+
    $25 - $49 / hr
    10 - 49
    Berlin, Germany

    Services provided

    40% Call Center Services
    45% Sales Outsourcing
    15% Email Marketing

    AcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.

    See all 11 projects

    Reviews mention Customized support

    AcquireOne received positive feedback regarding its customized support, particularly in understanding the client's niche and tailoring their approach accordingly. A client highlighted that AcquireOne's team was reliable, quick to respond to feedback, and adjusted their strategies with ease. The client noted that the collaboration resulted in a consistent and predictable appointment pipeline, showcasing AcquireOne's effectiveness in delivering tailored solutions that align with specific business needs.
    • Lead Generation for Mobility Aids Company
      5.0 May 20, 2026

      AcquireOne understood our niche, mobility aids for the German market, fast and built a tailored approach from day one. Strategic thinking, not just execution.

      Read Full Review
    Read All Reviews
    3 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Compliance Services Company

    5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read more
    Read 3 Reviews

    Industry Experience

    AcquireOne has demonstrated expertise primarily in the B2B sector, notably within the telecommunications, healthcare, and consumer products industries. Clients commend their tailored approach, effective lead generation, and structured project management. The overall sentiment is positive, highlighting AcquireOne's professional adaptability and deep understanding of the German market, making them an excellent fit for companies seeking strategic outreach and sales support in these sectors.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services Other industries Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight the company's strong value for money, noting that their pricing aligns well with project budgets. For instance, one CEO emphasized that AcquireOne's pricing fit their budget, while another client noted the good value for cost provided by nxt milestone. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services, suggesting clients perceive a positive return on investment.
    Read All Reviews
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  • Caret Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Columbus, OH

    Services provided

    25% Market Research
    25% Sales Outsourcing
    10% Marketing Strategy +8 services
    5% Affiliate Marketing
    5% Content Marketing
    5% Direct Marketing
    5% Email Marketing
    5% Event Marketing
    5% Mobile & App Marketing
    5% Other Digital Marketing
    5% Social Media Marketing

    Caret is a strategic Contact Center Services company, excelling in outbound call center solutions and telephonic support. Clients consistently praise Caret's integrity, commitment, and effective project execution, with all reviews reflecting positive feedback. Impressively, they facilitated a 5x business growth for one client by enhancing their outbound sales capabilities.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for SaaS Company

    5.0 — Caret provided lead generation services for a SaaS company. They worked on the client's outbound sales marketing and implemented sales engagement tools, including Outreach and Salesforce. Read more
    Read 1 Review

    Industry Experience

    Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
    Read All Reviews
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  • PATLive Logotype

    4.9 8 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Tallahassee, FL

    Services provided

    90% Call Center Services
    10% Customer Service Outsourcing

    PATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.

    See all 8 projects

    Industry Experience

    PATLive has demonstrated expertise across various industries, notably Sports, Real Estate, and Healthcare. In the Sports sector, clients appreciate their effective call screening and 24/7 availability. Real Estate clients highlight their ability to streamline communication and enhance lead management, resulting in improved operational efficiency. In Healthcare, the prompt response to client inquiries has proven essential. Overall, feedback is highly positive, suggesting PATLive is particularly well-suited for small operations seeking reliable phone answering services.

    Read All Reviews

    Select Industry to see insights

    Sports Real estate Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (7)

    What Clients Have Said

    Clients generally perceive PATLive as a valuable investment, with feedback highlighting their effectiveness in managing calls and enhancing business efficiency. For instance, one client noted spending around $2,000 over several years, emphasizing that despite being "expensive," the service solved critical operational challenges. Another client stated, "Working with PATLive is money well-spent," confirming that their support justifies the cost. Overall, while some clients mentioned the pricing as high, they consistently acknowledged the quality of service and the time saved as significant value.
    Read All Reviews

    More responsive than most other service providers

    PATLive is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Germany (1)
    View Profile
  • Hypergen Logotype

    5.0 15 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Sofia, Bulgaria

    Services provided

    50% Sales Outsourcing
    25% CRM Consulting and SI
    15% Conversion Optimization +1 service
    10% Email Marketing

    Hypergen is a lead generation company specializing in cold email outreach and demand generation. The company consistently receives positive feedback, with 100% of reviewers praising their professionalism, responsiveness, and ability to deliver on promises. Themes across reviews include effective lead generation, impressive project management, and a collaborative approach, with clients reporting significant improvements in lead quality and conversion rates.

    See all 15 projects

    Reviews mention Positive attitude

    Hypergen has received commendations for its positive attitude and organizational skills, which greatly contributed to the effectiveness of their collaboration. One client highlighted the team's clear and established workflows, noting that working with Hypergen was a pleasure. The successful generation of over 100 leads from the marketing campaign further underscores the team's ability to foster meaningful connections and deliver impressive results.
    • Email Marketing for Plant-Based Chicken Company
      5.0 Jun 2, 2022

      The Hypernova team was a pleasure to work with, with clear, organized, and established workflows to bring to the table. What impresses me most about Hypernova Marketing's team was their organization and positive attitude.

      Read Full Review
    Read All Reviews

    Industry Experience

    Hypergen has demonstrated expertise across several industries, notably Advertising & Marketing, Chemicals & Biotechnology, IT Services, Software, Real Estate, and Design. Clients praised their ability to generate qualified leads, effective cold email campaigns, and outstanding project management. Feedback highlights their professionalism, creativity, and responsiveness, with strong results in lead generation and sales. Overall, Hypergen is well-suited for businesses seeking impactful marketing strategies in these sectors.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Chemicals & Biotechnology IT Services Software Design Business services Real estate Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (4) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently commend Hypergen for their excellent value for money, highlighting the cost-effectiveness of their services. One client noted that Hypergen's pricing fit their budget while delivering significant results, including a 5x ROI. Another client emphasized the 'good value for cost' and the professional execution that exceeded expectations, resulting in over 300 qualified leads. Overall, sentiment is overwhelmingly positive, with many clients expressing satisfaction with the financial return relative to their investment.
    Read All Reviews

    View projects from:

    United States (8) Bulgaria (3) Canada (2) Israel (1) Romania (1)
    View Profile
  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Business Consulting +7 services
    10% Customer Service Outsourcing
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Staff Outsourcing Solutions is a versatile provider specializing in Contact Center Services, Customer Support Services, and both Inbound and Outbound Call Center operations. Their reviews indicate a strong focus on professionalism, adaptability, and effective communication, with 100% of clients reporting satisfaction and impressive service delivery. Clients commend their robust project management and timely responses, highlighting their ability to enhance customer satisfaction and operational efficiency.

    See all 8 projects
    4 of 5 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Footwear Company

    4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
    Read All Reviews

    More responsive than most other service providers

    Staff Outsourcing Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) England (1)
    View Profile
  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Varna, Bulgaria

    Services provided

    10% Call Center Services
    10% Back Office Outsourcing
    10% Content Moderation Services +7 services
    10% Customer Service Outsourcing
    10% Data Annotation Services
    10% Employer of Record (EOR) Services
    10% PEO/Employee Leasing
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Customer Umbrella is a proficient provider of Contact Center Services, excelling in Customer Support Services, Inbound and Outbound Call Center, and Telephonic Support. Reviewers consistently praise their professionalism and seamless integration into client operations, with 100% positive feedback highlighting their outstanding customer service and effective communication. Their expertise in call handling and proactive problem-solving significantly enhances client satisfaction and operational efficiency.

    See all 20 projects
    3 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Sports Betting & Gambling Firm

    5.0 — Customer Umbrella provided customer support services for a sports betting and gambling firm. Their responsibilities included outbound calls, live chat support, and answering customer email Read more
    Read 4 Reviews

    Industry Experience

    Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.

    Read All Reviews

    Select Industry to see insights

    Software Gambling Design Manufacturing Gaming Retail Healthcare Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (2)

    What Clients Have Said

    Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.
    Read All Reviews

    View projects from:

    United States (5) Cyprus (2) Germany (2) Canada (1) England (1)
    View Profile
  • Conversational Logotype

    Conversational

    5.0 4 reviews
    Undisclosed
    Undisclosed
    10 - 49

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Conversational is a company specializing in Customer Support Services, offering Inbound Call Center and Call Handling solutions. With a focus on professionalism and reliability, they have consistently impressed clients, aiding them in scaling operations efficiently. Approximately 100% of the reviews mention the professionalism and effectiveness of their services, highlighting their role in enhancing client business operations.

    See all 4 projects
    3 of 3 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Inbound Call Center for IT Services Company

    5.0 — Conversational handled an IT services company’s inbound calls. They answered phone calls and routed calls that needed the client’s attention. Read more
    Read 3 Reviews

    Industry Experience

    Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.

    Read All Reviews

    Select Industry to see insights

    IT Services Consulting

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) Brooklyn, New York (1) Merryville, Louisiana (1)
    View Profile
  • OutPLEX Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Fort Lauderdale, FL

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    10% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    OutPLEX is a call center service provider known for handling inbound order calls and customer inquiries. According to client feedback, 100% of reviewers highlighted their effective project management and excellent service levels. Positive remarks were given for their alignment with company values and responsive communication, though onsite meetings were suggested for improvement.

    See all 1 projects

    Industry Experience

    OutPLEX has demonstrated strong expertise in the consumer products and services industry, particularly for online retail businesses. Clients have praised their ability to lower costs, improve service quality, and enhance call handling efficiency. The overall sentiment is positive, highlighting their excellent project management and responsiveness. Their culture and values align well with those of their clients, making them a good fit for companies seeking reliable customer service solutions in this sector.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised OutPLEX for providing good value for cost, with one reviewer noting that their service levels and cost per call exceeded expectations. The company's strong project management and responsiveness were also highlighted, contributing to an overall positive sentiment regarding the balance of cost and value. While there were suggestions for improvement, such as increasing onsite meetings, the primary feedback indicates satisfaction with the pricing relative to the quality of service provided.
    Read All Reviews
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Belkins
2 SupportYourApp
3 SalesAR
4 Martal Group
5 LevelUp Leads
6 A-SALES AB
7 DMT Business Development
8 Social Bloom
9 Abstrakt Marketing Group
10 Leadium
11 Remote CoWorker
12 BPO Hive LLC
13 SalesRoads
14 Virtual Sales Limited
15 Funnel Bakers

Contact Center Outsourcing Service Providers

  3. SalesAR Logotype

    SalesAR

    $1,000+
    < $25 / hr
    50 - 249
    London, England

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  4. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    35.2/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  5. LevelUp Leads Logotype

    LevelUp Leads

    $1,000+
    $25 - $49 / hr
    50 - 249
    Laguna Beach, CA

    Ability to deliver

    35.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  7. DMT Business Development Logotype

    DMT Business Development

    $1,000+
    $25 - $49 / hr
    50 - 249
    Ottawa, Canada

    Ability to deliver

    34.4/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. Social Bloom Logotype

    Social Bloom

    $1,000+
    $50 - $99 / hr
    10 - 49
    Olympia, WA

    Ability to deliver

    33.6/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  9. Abstrakt Marketing Group Logotype

    Abstrakt Marketing Group

    $1,000+
    $100 - $149 / hr
    250 - 999
    St. Louis, MO

    Ability to deliver

    33.4/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    75% Sales Outsourcing
    25% Other
    View Profile Visit Website
  10. Leadium Logotype

    Leadium

    $1,000+
    < $25 / hr
    50 - 249
    Las Vegas, NV

    Ability to deliver

    33.4/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    10% Call Center Services
    75% Sales Outsourcing
    15% Other
    View Profile Visit Website
  11. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  13. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Boca Raton, FL

    Ability to deliver

    32.6/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    10% Call Center Services
    80% Sales Outsourcing
    10% Other
    View Profile Visit Website
  14. Virtual Sales Limited Logotype

    Virtual Sales Limited

    $1,000+
    $50 - $99 / hr
    10 - 49
    Horsham , England

    Ability to deliver

    32.4/40.0
    17.6/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  15. Funnel Bakers Logotype

    Funnel Bakers

    $5,000+
    $100 - $149 / hr
    10 - 49
    Dover, DE

    Ability to deliver

    32.4/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  16. SalesGent Logotype

    SalesGent

    $10,000+
    Undisclosed
    10 - 49
    Paris, France

    Ability to deliver

    32/40.0
    17.8/20 Reviews
    9.7/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  17. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    35% Call Center Services
    65% Other
    View Profile Visit Website
  18. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    33.9/40.0
    19.8/20 Reviews
    9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    5% Sales Outsourcing
    80% Other
    View Profile Visit Website
  19. Superhuman Prospecting Logotype

    Superhuman Prospecting

    $1,000+
    $25 - $49 / hr
    10 - 49
    Norristown, PA

    Ability to deliver

    31.9/40.0
    18.2/20 Reviews
    8.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Sales Outsourcing
    View Profile Visit Website
  20. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    33.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  21. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    31.7/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    10% Call Center Services
    60% Sales Outsourcing
    30% Other
    View Profile Visit Website
  22. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    31.6/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  23. Upcall Logotype

    Upcall

    $5,000+
    Undisclosed
    10 - 49

    Ability to deliver

    31.6/40.0
    17.4/20 Reviews
    9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    15% Call Center Services
    80% Sales Outsourcing
    5% Other
    View Profile Visit Website
  24. GenSales Logotype

    GenSales

    $5,000+
    $100 - $149 / hr
    50 - 249
    Denver, CO

    Ability to deliver

    31.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    90% Sales Outsourcing
    10% Other
    View Profile Visit Website
  25. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    35.4/40.0
    19.2/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    10% Sales Outsourcing
    80% Other
    View Profile Visit Website
  26. Beyond Codes Inc. Logotype

    Beyond Codes Inc.

    $10,000+
    $25 - $49 / hr
    250 - 999
    Simi Valley, CA

    Ability to deliver

    31.4/40.0
    15.6/20 Reviews
    10/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    70% Sales Outsourcing
    30% Other
    View Profile Visit Website
  27. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    31.4/40.0
    18.2/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    10% Sales Outsourcing
    65% Other
    View Profile Visit Website
  29. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    31.3/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Clutch Report
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Clutch Report

Call Center FAQs

Looking for a call center but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring a call center, from pricing and services to results and red flags.

Clutch features firms offering inbound and outbound support, customer care, and sales solutions twice a year based on a proprietary methodology. The top call center firms for Fall 2025 include:

  1. Martal Group

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  5. SupportYourApp

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