Top Call Center Services & Voice Services in Berlin
7 Leaders 15 Contenders
36 Companies
List of the Top Berlin Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
Read Full Review -
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
Read Full Review -
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review -
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
View projects from:
This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Berlin, GermanyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.
Reviews mention Accessible
Overall, clients expressed a positive sentiment regarding SupportYourApp's accessibility. They highlighted the team's proactive communication and availability, with one client noting that SYA's agents are always ready to assist and take on new responsibilities. A hospitality executive remarked on the importance of daily communication and the ease of reaching their account manager and CEO when needed. This consistent engagement fosters a collaborative atmosphere, contributing to a successful partnership.-
Call Center Services for Meditation App
5.0 Jan 23, 2023We primarily communicate via Slack, email, and regular meetings. Our contacts at SYA are very proactive with their communication of any team-related updates, and are very available for questions and requests that may come up.
Read Full Review
Was this helpful?
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
Was this helpful?
$1,000+< $25 / hr250 - 999Serves Berlin, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
Reviews mention Communicative
Client feedback highlights Valoris Center's strong communication skills, with multiple instances praising their responsiveness and professionalism. One client noted their 'approachable' nature and 'pragmatic solutions' that align with business needs. Another emphasized their effective communication through various channels, stating that it is a 'strong point' in the partnership. Overall, the sentiment regarding communication is highly positive, reflecting Valoris’s commitment to customer-centric service and timely interactions.-
Customer Service Outsourcing for Financial Services Company
5.0 Aug 4, 2025Valoris is a company which baked customer centricity into their DNA. Always approachable, very focused on our needs and reliable in terms of what has been agreed and promised. Communication on eye level, pragmatic solutions when needed. I for sure would rework with Valoris again.
Read Full Review
Was this helpful?
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
-
-
$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Innovative
Clients have praised Helpware for their innovative approach, particularly in transforming a largely paper-based system into a digital call center capable of handling over 250 calls daily. One client noted their team's technical savviness and proactive suggestions, highlighting their commitment to leveraging cutting-edge solutions. The overall sentiment reflects strong satisfaction with Helpware's ability to optimize operational processes and enhance customer engagement, reinforcing their reputation as an innovative partner.-
Inbound, Outbound, & Back Office for Pain Management Practice
5.0 Oct 18, 2018The team is very technically savvy, always looking for ways to leverage cutting-edge trends and solutions. Their team members regularly attend conferences to expand their portfolio of skills and capabilities. They consistently offer valuable suggestions and recommendations, which speaks to their impeccable customer service.
Read Full Review
Was this helpful?
Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
Read All ReviewsSelect Industry to see insights
Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +2 services20% Search Engine Optimization10% Data Annotation ServicesSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
Reviews mention High-quality work
Clients consistently praised Task Virtual for delivering high-quality work and demonstrating effective project management. One client noted their 'excellent' project management and the ability to provide 'clear, data-driven insights' tailored to the performing arts industry. Another highlighted their adaptability and problem-solving skills, stating, 'We're impressed with their ability to provide solutions to every problem.' Overall, feedback reflects a strong sentiment of satisfaction with the quality and effectiveness of their services.-
BPO Services for Creative Design Agency
5.0 May 17, 2022We're impressed with their ability to provide solutions to every problem. I have worked with many companies, some of them do not adjust and try not to be flexible with any requirement that comes in. We did face some issues, which we conveyed to them and they sorted out very quickly.
Read Full Review -
Payroll, Data Entry, and Personnel Services for Healthcare Firm
4.0 Nov 2, 2017They are competent, provide good customer service, and have an easy interface. They can improve their timeliness in resolving problems or questions.
Read Full Review -
Medical Billing Assistance for Legal Company
4.5 Aug 18, 2017They are awesome and give helpful suggestions to help my company run smoother. They could provide more update information.
Read Full Review -
Market Research for Performing Arts Venue
5.0 Mar 11, 2025We were most impressed by their ability to provide clear, data-driven insights tailored to the performing arts industry. Task Virtual’s project management was excellent. We were very satisfied with the project.
Read Full Review
Was this helpful?
1 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist Support for Online GP Service
5.0 — Task Virtual provided virtual receptionist support for an online GP service. The team managed appointment scheduling, administrative data entry, patient record processing, and medical billing. Read moreWas this helpful?
Industry Experience
Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.
Read All ReviewsSelect Industry to see insights
Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency.Was this helpful?
-
-
$1,000+Undisclosed50 - 249Berlin, Germany
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +3 services10% Accounting10% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management.
12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
Read All ReviewsSelect Industry to see insights
Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
View projects from:
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
Was this helpful?
-
$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Services provided
65% Sales Outsourcing25% Marketing Strategy10% Other MarketingSee all 11 projectsS2M-group is a B2B lead generation and account-based marketing company, known for its ability to generate high-quality leads and foster strong partnerships with its clients. Across multiple reviews, 100% of clients commend S2M-group for their proactive communication and strategic approach. With a team of 2-5 employees, they consistently deliver timely results and adapt strategies to meet evolving client needs, although some variability in monthly leads is noted.
Reviews mention Customized support
Clients have expressed high satisfaction with S2M-group's customized support, highlighting their tailored approach to lead generation that effectively met specific needs. One client noted S2M's commitment to open communication through weekly reports and biweekly alignment calls, ensuring transparency and prompt responses to concerns. The ability to adapt and improve processes quickly in response to client feedback was also praised, reinforcing the overall positive sentiment towards their customized support.-
Lead Generation for Software Company
5.0 May 22, 2023S2M impressed us by tailoring their lead generation approach to our needs and target audience, using customized data-driven methods. They worked closely with us as a team and generated high-quality leads through an excellent qualification process and kept us informed through the comprehensive meeting form.
Read Full Review
Was this helpful?
Industry Experience
S2M-group has demonstrated strong expertise in industries including Media, Food & Beverages, Software, IT Services, and Telecommunications. Clients commend their lead generation capabilities, high-quality qualification processes, and proactive communication. Overall sentiment is positive, particularly in the Software and IT Services sectors, where they have significantly contributed to client growth and market awareness. Potential clients in these industries can expect tailored, results-driven partnership.
Read All ReviewsSelect Industry to see insights
Media Food & Beverages Software IT Services Other Industry TelecommunicationsWas this helpful?
View projects from:
Was this helpful?
See All Locations (10)Berlin, Germany
1 Kemperplatz
Berlin, Germany 107852 - 5
+49 30 30808409
Was this helpful?
-
-
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Services provided
40% Call Center Services45% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquireOne is a company specializing in B2B Contact Center Services, particularly in outbound call center operations. Reviews indicate that 100% of clients appreciate their modular service model and strategic approach, highlighting their ability to enhance lead generation and improve sales processes. Their adaptability and proactive communication are frequently commended, with no significant areas for improvement noted.
Industry Experience
AcquireOne has demonstrated expertise primarily in the B2B sector, notably within the telecommunications, healthcare, and consumer products industries. Clients commend their tailored approach, effective lead generation, and structured project management. The overall sentiment is positive, highlighting AcquireOne's professional adaptability and deep understanding of the German market, making them an excellent fit for companies seeking strategic outreach and sales support in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer products & services Other industries TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the company's strong value for money, noting that their pricing aligns well with project budgets. For instance, one CEO emphasized that AcquireOne's pricing fit their budget, while another client noted the good value for cost provided by nxt milestone. Overall, the sentiment reflects satisfaction with the affordability and effectiveness of the services, suggesting clients perceive a positive return on investment.Was this helpful?
View projects from:
Was this helpful?
1 of 1 Berlin-based review is 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in BerlinRead Similar ReviewsBerlin-based Call Center Services project highlight
Call Center Services for Compliance Services Company
5.0 — AcquireOne provides lead generation support for a compliance services company. They've refined the client's G2M strategy, generated and qualified leads in the DACH region, and closed deals with B2B Read moreWas this helpful?
-
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 23 projectsCCIG Group is a distinguished provider of comprehensive Call Center Services, excelling in both Inbound and Outbound Call Handling, Customer Support Services, and Telephonic Support across diverse industries. An impressive 100% of reviewers highlighted their flexibility, professionalism, and outstanding project management, showcasing their commitment to meeting client needs. Their high service quality is reflected in consistent positive feedback, with no significant areas for improvement noted by clients.
Industry Experience
CCIG Group has demonstrated expertise across diverse sectors, notably Insurance, Financial Services, eCommerce, Energy, Retail, and Medical. Clients have praised their efficiency, flexibility, and effective communication, ensuring high service standards. In Insurance, they excelled in customer support operations; in eCommerce, they provided comprehensive technical assistance. Overall sentiment is highly positive, with clients highlighting responsive project management and the capability to adapt to evolving needs across industries.
Read All ReviewsSelect Industry to see insights
Insurance Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Retail Energy & natural resources Beauty & Cosmetics eCommerce Medical Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchCCIG Group is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (14)Berlin, Germany
Kurfürstendamm 15
Berlin, Germany 1071916 - 20
+49 30 220 131 023
Was this helpful?
-
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 12 projectsScalemill is a provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. Reviews reveal a high satisfaction rate, with 100% noting effective communication and results-oriented service, such as achieving 100% of sales targets. Clients commend Scalemill for its motivated team and seamless project management, though some suggest enhanced reporting and quicker issue notifications.
Reviews mention Easy to work with
Clients express a consistently positive sentiment regarding Scalemill's ease of collaboration. One client highlighted their dependable nature, noting, "They were very responsive to our needs" and praised their clear communication and timely delivery. Additionally, their flexibility and ability to adapt to changing priorities were emphasized, making them feel like an extension of the internal team. Overall, the feedback indicates that Scalemill is regarded as a reliable and easy-to-work-with partner.-
Customer Service Outsourcing for Sleepwear Company
5.0 Feb 12, 2026They consistently delivered items on time and met agreed deadlines. They were very responsive to our needs, addressed questions or issues quickly, and adapted well when priorities shifted. Overall, they proved to be dependable and easy to work with.
Read Full Review
Was this helpful?
Industry Experience
Scalemill has garnered positive feedback across various industries including Retail, Financial Services, Information Technology, and Business Services. Clients commend their expertise in lead generation and operational support, highlighting strengths in project management, communication, and adaptability. In Retail, they improved order processing and customer experience; in Financial Services, they effectively scheduled enterprise meetings; in Information Technology, they excelled in sales demonstrations. Overall, Scalemill is well-suited for businesses seeking reliable support and strategic insights in these sectors.
Read All ReviewsSelect Industry to see insights
Financial services IT Services Nonprofit Business services Retail Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Scalemill for offering competitive pricing that aligns well with their budgets and delivering strong value for the cost. One client noted that Scalemill's pricing fit perfectly within their budget, highlighting their good value and culture fit. Another client echoed this sentiment, stating that Scalemill provided excellent value for the cost, which significantly contributed to their project success. Overall, the feedback reflects a positive sentiment regarding the company's cost-effectiveness and value proposition.Was this helpful?
See All Locations (3)Berlin, Germany
Goslarer Platz 5
Berlin, Germany 105891
+13073571900
Was this helpful?
-
-
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Services provided
60% Sales Outsourcing40% Corporate Training & CoachingSingularitySales GmbH is a Berlin, Germany-based Sales Outsourcing company. Founded in 2019, the team provides Sales Outsourcing and Corporate Training & Coaching.
Read more -
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
50% CRM Consulting and SI50% Sales OutsourcingKohomai is a small CRM consulting and SI and Sales Outsourcing company launched in 2021. Their team focuses on CRM consulting and SI and Sales Outsourcing.
Read more -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Services provided
10% Call Center Services25% Customer Service Outsourcing25% Translation +5 services10% Other Digital Marketing10% Pay Per Click10% Social Media Marketing5% Digital Strategy5% Market ResearchMakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.
Read moreSee All Locations (5)Berlin, Germany
104 Skalitzer Straße
Berlin, Germany 109976 - 9
Was this helpful?
-
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingCall center company and Back Office Outsourcing company DBS GmbH was launched in 2006. The agency specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services25% Back Office Outsourcing25% Business ConsultingBluepartner GmbH, a phone answering service, specializes in Call Center Services and Business Consulting. The agency is located in Berlin, Germany.
Read more -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Insurance Services & BrokersCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
UndisclosedUndisclosed50 - 249Berlin, Germany
Services provided
50% Call Center Services50% Back Office OutsourcingVoxpark GmbH is a call center company and Back Office Outsourcing company. Their midsize team is based in Berlin, Germany. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
60% Call Center Services40% AI DevelopmentFuture of Voice is a call center company. They were established in 2016 and focus on Call Center Services and Artificial Intelligence.
Read more -
UndisclosedUndisclosed250 - 999Berlin, Germany
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Am Borsigturm 15
Berlin, Germany 135071001 - 2000
+49 (0)30 850 62 60
Was this helpful?
-
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Sales Outsourcing30% Back Office OutsourcingCall center service Artificial Link offers Call Center Services and Sales Outsourcing. They are based in Berlin, Germany.
Read more -
UndisclosedUndisclosed10 - 49Teltow, Germany
Services provided
100% Call Center ServicesBehrend e.k. Is a call center based in Teltow, Germany. Launched in 2021, the team offers Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
35% Call Center Services35% Back Office Outsourcing30% Sales OutsourcingBesselmann Business Communications is a Berlin, Germany-based phone answering service. The team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Berlin, Germany
Services provided
15% Call Center Services40% IT Managed Services25% Customer Service Outsourcing +2 services10% Back Office Outsourcing10% Sales OutsourcingEnergeticHub is an IT managed services company founded in 2020. The midsize team focuses on IT managed services and Customer Service Outsourcing.
Read moreSee All Locations (2)Berlin, Germany
Rahel-Hirsch-Strasse 10, 3. OG
Berlin, Germany 1055710 - 15
+1 (929) 235 1351
Was this helpful?
-
$25,000+Undisclosed10 - 49Berlin, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
Read moreSee All Locations (2)Berlin, Germany
32 Mehringdamm
Berlin, Germany 109612 - 5
+212718176844
Was this helpful?
-
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Services provided
20% Blockchain20% Business Consulting20% Commercial Financing +2 services20% Funding & Investment20% Sales OutsourcingIn Berlin, Germany, A-Point Partners is a small Blockchain company. Their services include Blockchain and Business Consulting.
Read more -
$1,000+< $25 / hr10 - 49Berlin, Germany
Services provided
20% Call Center Services20% Branding20% Customer Service Outsourcing +2 services20% Recruiting20% Social Media MarketingProsupo is a branding agency founded in 2021. The agency specializes in Branding and Social Media Marketing, and is small.
Read moreSee All Locations (2)Berlin, Germany
Siegfriedstr. 183
Berlin, Germany 103652 - 5
+49 221 5300 6911
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% Call Center Services60% Market Research20% Sales OutsourcingQuotapoint GmbH Frankfurt is a Market Research company. The agency is based in Frankfurt am Main, Germany and Köln, Germany. Their team offers Market Research and Call Center Services.
Read moreSee All Locations (3)Berlin, Germany
Tauentzienstrasse 6
Berlin, Germany 107892 - 5
+49.302.350.910
Was this helpful?
-
UndisclosedUndisclosed2 - 9Berlin, Germany
Services provided
45% Call Center Services30% Direct Marketing20% AI Agents +1 service5% Generative AISimolo Europe GmbH, a phone answering service, was founded in 2025. The small team provides Call Center Services and Direct Marketing.
Read more -
$5,000+Undisclosed2 - 9Berlin, Germany
Services provided
40% Sales Outsourcing15% Digital Strategy15% Web Development +4 services10% Low/No Code Development10% Web Design5% Business Consulting5% Conversion OptimizationSell Successfully, a Sales Outsourcing company, offers Sales Outsourcing and Digital Strategy. The company is headquartered in Tallinn, Estonia and Berlin, Germany.
Read moreSee All Locations (2)Berlin, Germany
Masurenstraße
Berlin, Germany 131891
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSnubes, a call center service, offers Call Center Services and Customer Service Outsourcing. The company is in Berlin, Germany and Hannover, Germany.
Read more -
UndisclosedUndisclosed2 - 9Kleinmachnow, Germany
Services provided
15% Call Center Services30% Advertising20% Corporate Training & Coaching +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
Read moreSee All Locations (5)Kleinmachnow, Germany
Albert-Einstein-Ring 2-6
Kleinmachnow, Germany 1453276 - 100
Was this helpful?
-
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
25% Call Center Services30% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% E-Commerce Development10% HR OutsourcingKP DigiServe is a Customer Service Outsourcing company. They are in Berlin, Germany and Berlin, Germany, and their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9Berlin, Germany
Services provided
30% Marketing Strategy25% Email Marketing25% Sales Outsourcing +1 service20% Search Engine OptimizationMarketing Strategy company Loopanda was launched in 2023. The team offers Marketing Strategy and Email Marketing.
Read more -
Undisclosed$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Call Center Services40% Business Consulting20% Market Research +2 services10% Customer Service Outsourcing10% Marketing StrategyStartup Campus Germany GmbH, a Business Consulting company, was established in 2018. The small team specializes in Business Consulting and Market Research.
Read moreSee All Locations (2)Berlin, Germany
33 Skalitzer Straße
Berlin, Germany 109991
Was this helpful?
-
$10,000+$50 - $99 / hr2 - 9Berlin, Germany
Services provided
20% Branding20% Business Consulting20% Digital Strategy +2 services20% Sales Outsourcing20% Web DevelopmentSalesforze.com | Kromozome Business Solutions is a branding firm. Their team is located in Berlin, Germany and Gonawala, Sri Lanka. The agency provides Branding and Digital Strategy.
Read more -
$1,000+$25 - $49 / hr2 - 9Berlin, Germany
Services provided
35% Call Center Services50% Customer Service Outsourcing15% Back Office OutsourcingIn Berlin, Germany, The Happy Customers is a Customer Service Outsourcing company. Founded in 2026, the team offers Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed2 - 9Berlin, Germany
Services provided
35% AI Consulting35% Cloud Consulting & SI30% Sales OutsourcingFounded in 2024, saverflow ai is a cloud consulting & SI company. The team offers cloud consulting & SI and AI Consulting.
Read more -
UndisclosedUndisclosed10 - 49Berlin, Germany
Services provided
20% Call Center Services60% Market Research20% Business ConsultingHeadquartered in Frankfurt am Main, Germany and München, Germany, PM & Partner Marketing Consulting GmbH is a Market Research company. Their services include Market Research and Business
Read moreSee All Locations (4)Berlin, Germany
Französische Straße 14
Berlin, Germany 101171
Was this helpful?
-
$5,000+$100 - $149 / hrFreelancerBerlin, Germany
Services provided
60% Business Consulting20% Account-Based Marketing20% Sales OutsourcingLaunched in 2026, Studio Abisso is a Business Consulting company. The team provides Business Consulting and Sales Outsourcing.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 7 Berlin Call Center Companies & Voice Services
-
$5,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$25 - $49 / hr50 - 249Berlin, Germany
Ability to deliver
24.1/40.015.6/20 Reviews3/10 Clients & Experience5.5/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
$5,000+$25 - $49 / hr10 - 49Berlin, Germany
Ability to deliver
23.8/40.016.4/20 Reviews3.4/10 Clients & Experience4/10 Market PresenceService focus
40% Call Center Services45% Sales Outsourcing15% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
24.3/40.016.4/20 Reviews2.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$10,000+< $25 / hr1,000 - 9,999Berlin, Germany
Ability to deliver
20/40.020/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+Undisclosed50 - 249Berlin, Germany
Ability to deliver
23.9/40.019.2/20 Reviews4.7/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
25.7/40.016.8/20 Reviews4.3/10 Clients & Experience4.6/10 Market PresenceService focus
30% Call Center Services50% Sales Outsourcing20% Other -
$100,000+$50 - $99 / hr10 - 49Berlin, Germany
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Berlin, Germany
Ability to deliver
8.3/40.00/20 Reviews4.1/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services30% Other -
UndisclosedUndisclosed50 - 249Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services40% Other -
UndisclosedUndisclosed250 - 999Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Sales Outsourcing30% Other -
UndisclosedUndisclosed10 - 49Teltow, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed2 - 9Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services30% Sales Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Berlin, Germany
Ability to deliver
3.4/40.00/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
15% Call Center Services10% Sales Outsourcing75% Other -
$25,000+Undisclosed10 - 49Berlin, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$10,000+$150 - $199 / hr2 - 9Berlin, Germany
Ability to deliver
4.8/40.00/20 Reviews4.8/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.