Top Call Center Services & Voice Services in Hamburg
2 Leaders 15 Contenders
20 Companies
List of the Top Hamburg Call Center Companies & Voice Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Hamburg, GermanyServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention High-quality work
Clients consistently commend Hugo for delivering high-quality work, noting significant improvements in operational efficiency and accuracy. One client highlighted a 99.8% accuracy in order processing and a 17% revenue increase, attributing these successes to Hugo's meticulous management and adaptability. Another client praised the company's ability to provide near-perfect customer support responses, enhancing their Net Promoter Score. Overall, feedback reflects a strong sentiment of satisfaction with the quality and impact of Hugo's services.-
Back Office Outsourcing for E-Commerce Co
5.0 Sep 24, 2024Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with meticulous attention to detail, consistently delivering excellent outcomes. Their proactive approach continuously improves workflows for optimal results.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. They deliver great work.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Hamburg, GermanyServices provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 86 projectsSupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.
Reviews mention Hard working
Clients consistently commend SupportYourApp for their hardworking team members who demonstrate dedication and responsiveness. One client highlighted the exceptional commitment of staff who continued to work effectively amid challenging circumstances, stating, "Serious kudos and dedication!" Another review emphasized that every team member is not only hardworking but also enjoyable to work with, contributing to a positive work environment. Overall, the sentiment reflects strong appreciation for the team's work ethic and commitment to client satisfaction.-
Customer Support Services for Team Building Platform
5.0 Nov 15, 2022Every member of the team is hardworking and great at their job, but also really fun! We have monthly meetings to give updates and spend time together.
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Sales & Customer Support for Automation Company
5.0 Jan 23, 2026Company is Kyiv based, and my team worked through the Russian invasion without downtime, and I'd chat with reps who were working in the dark on hotspots while rockets and helicopters were flying overhead. Serious kudos and dedication! Excellent quality of candidates from so many different countries - they're sharp, hardworking, responsive, and communicate well.
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30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)Was this helpful?
$1,000+< $25 / hr250 - 999Serves Hamburg, GermanyServices provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% CRM Consulting and SISee all 15 projectsValoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.
7 of 9 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Retail Company
5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read moreWas this helpful?
Industry Experience
Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.
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Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Services provided
40% Call Center Services40% CRM Consulting and SI10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 6 projectsSignifico is a dedicated provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Their clients, including those in the automotive and oil industries, consistently praise them for their timeliness, adaptability, and outstanding customer care, resulting in increased customer satisfaction and reduced wait times. Approximately 100% of reviewers highlight their impressive responsiveness and alignment with client needs.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Services Company
5.0 — Significo provided digital marketing services for an automotive company. The team worked on e-mobility and after-sales marketing campaigns. Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
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$1,000+Undisclosed50 - 249Hamburg, Germany
Services provided
15% Call Center Services30% Content Marketing30% Sales Outsourcing +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 98 projectsAI bees is a lead generation and outreach company that offers AI-driven prospecting and content management services, particularly on platforms like LinkedIn and email. Approximately 80% of reviewers highlight their strong project management and responsiveness, while over 90% appreciate their cost-effective and adaptive approach. Clients consistently commend their ability to integrate human expertise with AI technology for personalized outreach, although some suggest enhancements in content quality and response speed.
Industry Experience
AI Bees has demonstrated expertise across diverse sectors, notably in Business Services, Information Technology, Financial Services, and Healthcare. Clients commend their effective LinkedIn outreach, lead generation, and strategic marketing campaigns, leading to enhanced visibility and connection growth. Sentiments are predominantly positive, emphasizing the team's professionalism, adaptability, and strong communication skills, making them a suitable partner for companies seeking growth in these industries.
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Pharmaceuticals Human Resources Software Sports Consulting Advertising & marketing Information technology Healthcare Automotive Insurance Consumer Products Financial services IT Services Design Energy & natural resources Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness Business services Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive AI Bees as offering good value for money, often highlighting their competitive pricing and effective lead generation services. One client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized the efficiency of their campaigns, stating they achieved '20 inbound inquiries per month.' Overall, feedback reflects satisfaction with the cost-to-value ratio, although some clients desired improvements in lead quality and campaign management.Was this helpful?
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See All Locations (2)Hamburg, Germany
Gertigstraße 39
Hamburg, Germany 223032 - 5
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
60% Sales Outsourcing20% Digital Strategy20% Social Media MarketingLaunched in 2019, Leadvolution is a small Sales Outsourcing company. Their services include Sales Outsourcing and Digital Strategy.
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UndisclosedUndisclosed10 - 49Hamburg, Germany
Services provided
30% Blockchain30% Sales Outsourcing20% Custom Software Development +2 services10% Low/No Code Development10% Web DesignPONTON GmbH is a software development firm launched in 2001. Their services include Custom Software Development and Blockchain.
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UndisclosedUndisclosed2 - 9Hamburg, Germany
Services provided
15% Call Center Services30% Advertising20% Corporate Training & Coaching +3 services15% Sales Outsourcing10% Business Consulting10% Financial ConsultingCell it! is an Advertising company. The small Hamburg, Germany-based team offers Advertising and Corporate Training & Coaching. The firm was launched in 2008.
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$1,000+$100 - $149 / hr10 - 49Hamburg, Germany
Services provided
20% Call Center Services40% Cloud Consulting & SI20% Custom Software Development +1 service20% CybersecurityHagel IT-Services is a cloud consulting & SI company based in Hamburg, Germany. The team focuses on cloud consulting & SI and Custom Software Development.
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$1,000+< $25 / hr10 - 49Hamburg, Germany
Services provided
15% Call Center Services20% IT Managed Services15% Architectural Design +5 services10% Application Management & Support10% Cloud Consulting & SI10% Custom Software Development10% UX/UI Design10% Web DesignCrito Germany GmbH, an IT managed services company, is based in Hamburg, Germany. Their services include IT managed services and Architectural Design.
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$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Services provided
10% Call Center Services20% Custom Software Development20% E-Commerce Development +3 services20% IT Managed Services20% Marketing Strategy10% CRM Consulting and SISoftware development company OnGoingMedia GmbH was established in 1998. The company offers Custom Software Development and E-Commerce Development, and is small.
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$25,000+Undisclosed10 - 49Lübeck, Germany
Services provided
50% Marketing Strategy50% Sales OutsourcingSee all 3 projectsFluxGrowth is your high-ticket closing partner, built for scale, aligned by performance. We specialize in helping growth-driven companies close more deals, faster — without retainers or
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Sales OutsourcingAzur Dialog is a Sales Outsourcing company. The team is in Bremen, Germany, and their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Services provided
40% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service20% Search Engine OptimizationEternaScale is a small Sales Outsourcing company. Founded in 2025, the team focuses on Sales Outsourcing and Email Marketing.
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$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Services provided
20% Call Center Services20% Content Marketing20% Digital Strategy +2 services20% Marketing Strategy20% Social Media MarketingMarketing Strategy company gkk Dialog Group is based in Frankfurt am Main, Germany and München, Germany. They specialize in Marketing Strategy and Digital Strategy.
Read moreSee All Locations (4)Bremen, Germany
4 - 6 Lloydstraße
Bremen, Germany 2821776 - 100
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
50% Call Center Services50% Customer Service OutsourcingBeWo Callcenter is an answering service and Customer Service Outsourcing company. The Bremen, Germany-based team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Bremen, Germany
Services provided
10% Call Center Services20% Branding20% E-Commerce Development +3 services20% Pay Per Click20% Search Engine Optimization10% Sales OutsourcingIntan international, a branding agency, was launched in 1981. The midsize team offers Branding and E-Commerce Development.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Customer Service OutsourcingServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
30% Call Center Services35% Back Office Outsourcing35% Customer Service OutsourcingHanseatic dialog is a Back Office Outsourcing company. Launched in 2006, the team specializes in Back Office Outsourcing and Customer Service Outsourcing. The firm is headquartered in Bremen,
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
20% Call Center Services45% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% Sales OutsourcingMaXima Service is a small Customer Service Outsourcing company. Launched in 2002, the team provides Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9Hamburg, Germany
Services provided
100% Call Center ServicesTZH Telemarketing Zentrale is a telephone answering service. Their small team is based in Hamburg, Germany. Their team specializes in Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Hamburg, Germany
Services provided
60% Call Center Services20% Back Office Outsourcing20% Email MarketingGetaline GmbH, a phone answering service, was launched in 1994. They offers Call Center Services and Email Marketing.
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List of the Top 2 Hamburg Call Center Companies & Voice Services
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$1,000+Undisclosed50 - 249Hamburg, Germany
Ability to deliver
23.5/40.016.6/20 Reviews2/10 Clients & Experience4.9/10 Market PresenceService focus
15% Call Center Services30% Sales Outsourcing55% Other -
$1,000+$25 - $49 / hr50 - 249Dassendorf, Germany
Ability to deliver
29.1/40.016.6/20 Reviews7.8/10 Clients & Experience4.7/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
UndisclosedUndisclosed10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
UndisclosedUndisclosed2 - 9Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services15% Sales Outsourcing70% Other -
$1,000+$100 - $149 / hr10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services85% Other -
$10,000+$150 - $199 / hr10 - 49Hamburg, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$25,000+Undisclosed10 - 49Lübeck, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
UndisclosedUndisclosed2 - 9Osterholz-Scharmbeck, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Sales Outsourcing60% Other -
$10,000+$50 - $99 / hr250 - 999Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
40% Call Center Services60% Other -
UndisclosedUndisclosed2 - 9Bremen, Germany
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services70% Other
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