COMPU-VISION S.A.R.L.

BACKGROUND

Please describe your company and your position there.

Marketing Manager at NextLink, an IT staffing company based in Barcelona.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L., and what were your goals?

Our website was created last year with no CMS. It was hardcoded and we needed the assistance of a web developer each time we needed to change any content. We partnered with COMPU-VISION to create a professional website with a user friendly CMS.

SOLUTION

How did you select this vendor and what were the deciding factors?

COMPU-VISION was referred by a friend.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked-off the project after sharing the list of requirements, and our company's objectives. We then scheduled weekly meetings to review the website mockup and features. At the end of the process, COMPU-VISION delivered a high standard website.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager, senior backend & senior front end developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We still didn't launch the website as we are waiting for the management feedback on some technical content.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings with status reports.

What did you find most impressive or unique about this company?

They had high level of professionalism.

Are there any areas for improvement or something they could have done differently?

The website is done perfectly and we barely had some minor amendments to apply.

BACKGROUND

Please describe your company and your position there.

I'm the Public Relation Specialist at Greenlight overseas company we are a freight forwarder Based in USA florida and a second branch in Lebanon. In addition of owning a second company named American auto ventures as a cars auction.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L., and what were your goals?

We are willing to invest in a new website and add features to already existed one to make it more professinal so we hired this team to design and develop a site for us in addition of doing an application that increase our traffic substantially and solve our problems

SOLUTION

How did you select COMPU-VISION S.A.R.L., and what were the deciding factors?

We searched online and shortlisted 5 . After interviewing them we selected this company based on its past experience ,design skills and their cost estimation

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a meeting to discuss our goals and objectives from there the team delivered mock-ups and wire frames for our demands. After a few iterations, their team designed and developed an informational site. They updated us always with the steps and has been always into contact with our demands

How many people from the COMOU-VISION S.A.R.L team worked with you, and what were their positions?

A project manager was our main point of contact throughout the process. There were also 1 full stack developer working behind the scenes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After seeing our website we found out that it turns so professional targeting out our goals and demands.

Describe their project management style, including communication tools and timeliness.

We had daily stand ups with the project manager who communicated with the rest of the team there was no delays . We also used direct communication by watsapp calls and Zoom meetings

What did you find most impressive or unique about this company?

They have provided us with a professionally designed website that stands for our goals.

Are there any areas for improvement or something they could have done differently?

We are still in process with our website so until now there aren't any and we hope there will be not.

BACKGROUND

Introduce your business and what you do there.

I’m the online content manager of a Belgian food company that sells wine in Belgium, the Netherlands, and Istanbul. We also have restaurants in Belgium.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with COMPU-VISION S.A.R.L.?

We decided to develop an e-commerce site for our products.

SOLUTION

What was the scope of their involvement?

COMPU-VISION developed our website. They purchased and customized a WordPress template. We entered the products and content ourselves.

They also provided SEO services. We didn’t know anything about the field, so we trusted them to handle it correctly.

What is the team composition?

We worked with Fares (General Manager) in the beginning, and we had a lot of contact with the four developers.

How did you come to work with COMPU-VISION S.A.R.L.?

COMPU-VISION was recommended to me by a friend. He told me that they were professional and had good experience with website development in Europe. It turned out that he was right.

How much have you invested with them?

We spent around $3,000.

What is the status of this engagement?

We started working with COMPU-VISION in September 2020. The website was delivered in January 2021, and we’re getting ready to launch.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done a lot of fine-tuning on the website, and COMPU-VISION made all the changes promptly. Although we’ve had delays on our end entering the content on the site, we’re still planning to launch it in 10 days.

How did COMPU-VISION S.A.R.L. perform from a project management standpoint?

COMPU-VISION was prompt in executing all of our requests, and they were very responsive. Whenever I had changes to make, I just emailed them a list. We also used WhatsApp when we needed clarifications.

What did you find most impressive about them?

COMPU-VISION has the right experience when it comes to websites. They have a wide portfolio, especially of European sites. They have the ability to advise a client when something’s right or wrong. In addition to that, their cost isn’t high compared to the quality of their services.

Are there any areas they could improve?

I didn't see anything that they could improve.

Any advice for potential customers?

It’s important to know what you want from the beginning and decide on a design quickly. I recommend COMPU-VISION to anyone that asks.

BACKGROUND

Please describe your company and your position there.

I am a branding and communications consultant working with organizations around the globe since 2007

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L., and what were your goals?

I have been working with Compu-Vision for a while and very satisfied with their level of professionalism and expertise. I had a new project for a client, that was on a very tight deadline, and my goal was to create a simple website that is easy to use, easy to read, and navigate.

SOLUTION

How did you select COMPU-VISION S.A.R.L. and what were the deciding factors?

I have been working with many developers, but i find that especially in short time frames, COMPU-VISION delivers great quality and service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We first had a call meeting to discuss the project in detail, then a couple of days later we selected the website design and it was then developed in HTML, including features such as a chatbox.

How many people from the vendor's team worked with you, and what were their positions?

Two people, the project manager who is also the senior developer, and the junior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is newly launched, but our client who has been in business for a decade is very impressed with the result and the user-friendliness of the CMS

Describe their project management style, including communication tools and timelines.

We had a daily update from the project manager and very prompt responses from the team when we had remarks and amendments.

What did you find most impressive or unique about this company?

The team operates with high business ethics.

Are there any areas for improvement or something they could have done differently?

Nothing i can think of at the moment

BACKGROUND

Please describe your company and your position there.

NXG is an esports platform that offers a disruptive and accessible blend of esports events. We are planning to launch in the MENA Region (10 Countries) by October. I am Antoine Doummar the General Manager of NXG.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L., and what were your goals?

We wanted to build the first version of our technology before going to market and thus have decided to outsource this task to compu-vision. Knowing their expertise and experience will allow us to build our platform with an amazing value for price.

SOLUTION

How did you select COMPU-VISION S.A.R.L. and what were the deciding factors?

We found Fares, the CEO of compu-vision to be an excellent asset in building our tech. He directly understood our requirement and our vision for the technology and thus it was a no brainer compared to other Lebanese companies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Compu-vision had first to assimilate our vision and expectation about our platform design and technologies. Once the tech brainstorming was assimilated and developed in tech terms, we started working on the development of the various components of the platform starting from the UI/UX.

In parallel with the UI/UX, compu-vision started developing the various back-end components such as the wallet infrastructure, the CMS and modularity of the platform and finally the registration process along with the integration of game developer APIs to be able to track the statistics of the performances of the participants.

How many people from the vendor's team worked with you, and what were their positions?

We had 2 full time coder working on our project along with Fares himself giving a hand and guiding the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The platform is extermely impressive. We had very good feedback from investors and partners whom ran an tech audit on the platform to prove its robustness.

Describe their project management style, including communication tools and timelines.

Compu-vision gives a lot of time to its customers and does many back and forth with the team to understand the needs and modify accordingly. Compu-vision respected all deadlines and submitted the project in time although we had many iterations throughout the building process.

What did you find most impressive or unique about this company?

We found that Fares has a very level of expertise in his domain which allowed us to build an ahead of the curve platform. The customer support quality is amazing and kept the relationship extremely healthy and efficient.

Are there any areas for improvement or something they could have done differently?

The only point that compu-vision can improve is getting a UI/UX designer on board o they could also handle the packaging of the platform and the graphics.

BACKGROUND

Please describe your company and your position there.

I'm the CEO at a Sports Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L., and what were your goals?

IOS and Android Development Website Development SEO

SOLUTION

How did you select COMPU-VISION S.A.R.L. and what were the deciding factors?

They were very detailed in their proposal, and their price was one the best I could find, also their protfolio and credibility allowed me to choose them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a frist meeting where Fares asked me about the requirements, I sent him a document containing a detailed description of the project, the day after he asked me a list of questions, then after my designer finished the UI/UX of the application and website we started the development.

Compu-Vision were very detailed in their work, and they were very lenient with the edits I asked for, they wouldn’t deliver a product unless everything was perfect.

How many people from the vendor's team worked with you, and what were their positions?

The owner and General Manager of the company worked with me on the plan of the development. A senior developer worked on the website, and another senior developed worked on the application.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We didn’t launch the project yet, but the product was exactly the same as our specifications.

Describe their project management style, including communication tools and timelines.

We had daily updates and we could ask for as many edits as we wanted, they were available 24/7 and were never late to respond to us.

What did you find most impressive or unique about this company?

They gave us a fully customized solution where we could do anything we wanted and manage it easily.

Are there any areas for improvement or something they could have done differently?

For now, everything seems perfect.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of MyoFitness, a boutique fitness club.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with COMPU-VISION S.A.R.L.?

We were trying to find software for business management and needed a customized solution built.

SOLUTION

What was the scope of their involvement?

COMPU-VISION designed our custom ERP solution to manage our gym using .NET. It includes a CRM system as well. The software allows me to manage the business remotely. The dashboard notifies me of data information points when I need to reach out to a client, make a sales call, and more. 

What is the team composition?

Fares (CEO) was my initial point of contact. Youssef (Software & Mobile Developer) is my contact point now. He coordinates with their team.

How did you come to work with COMPU-VISION S.A.R.L.?

My brother, an IT engineer, referred Fares to me. They knew each other from working in cybersecurity.

What is the status of this engagement?

We began working together in June 2016 and plan to continue the relationship for the foreseeable future.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

COMPU-VISION has completed two versions of the software, making improvements. They are currently working on new modules of the software. COMPU-VISION has fixed any bugs quickly and pays attention to details. 

The software allows me to focus more time on my clients and their needs instead of paperwork and figuring out a lot of the business things. To me, that is an important KPI.

How did COMPU-VISION S.A.R.L. perform from a project management standpoint?

Meeting deadlines was a challenge sometimes because they have a very small team. I was lenient with that. Communication is very good. We have one-on-one brainstorming sessions to figure out issues of speed, cloud computing, and more.

What did you find most impressive about them?

They listen to me and ask several questions to make sure they know exactly what I want. Their performance and product are of high quality. They think outside the box and engage with their clients. 

Are there any areas they could improve?

The size of the team caused a delay in our deadlines being met at times. Sometimes COMPU-VISION is just overwhelmed with their workload, but this doesn’t interfere with the quality of the deliverables. They could consider increasing their team size.

BACKGROUND

Please describe your company and your position there.

I am the CIO at Safadi Group Holding (Group of Companies that includes Facility Management, Construction, Aviation, Investment & Charity Organizations). I lead all the IT & technology projects within the group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

Our charity organizations’ websites were created over 5 years ago and had not been updated since. We decided to invest in new websites and mobile app. We do not have any in-house engineers, so we needed to outsource the entire redesign and rebuild.

What were your goals for this project?

We wanted to increase the number of visitors and make the website more appealing and informative. Moreover, we wanted it to be interactive with the mobile App where services request and contact can be easily made with a very user-friendly App & Website.

SOLUTION

How did you select this vendor?

Compu-Vision was referred by a common friend. He developed our informative websites and we were pleased by the work. So, when a new mobile App project arose, we submitted a proposal to seven different suppliers. We narrowed it to 2 after receiving their initial pitches. It was a hard decision, but we selected Compu-Vision based on the quality of their proposal, their willingness, and the flexibility to adapt to the changes during the project and their price point, which we felt was very fair.

Describe the project in detail.

Once we selected Compu-Vision, we had a series of discovery meetings to discuss our goals and objectives and timeline. They were always ahead of time.

What was the team composition?

One PM and two developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw more visitors to our informative websites, and we have received more inquiries than we used to have.

How effective was the workflow between your team and theirs?

It is very easy to communicate with the Compu-Vision team. They adapt and are ready to use any communication tool available that benefits the advancement of the project.

What did you find most impressive about this company?

The flexibility and the willingness to listen to feedback and complaints not to forget their knowledge and expertise. I will certainly engage with Compu-Vision again for any mobile app needs that we have in the future.

Are there any areas for improvement?

Maybe to work more on the documentation and manuals of services provided. But overall we were satisfied with their work.

BACKGROUND

Please describe your company and your position there.

I am the System and network administrator at a school in Lebanon. Our school has about 100 teachers and 1300 students.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

Our school decided to invest in a mobile app. We do not have any in-house engineers, so we needed to outsource the project.

What were your goals for this project?

We wanted to see our team of students and teachers engage to the mobile app technology. We also needed the mobile app to be updated with the same content of our website.

SOLUTION

How did you select this vendor?

We selected COMPU-VISION based on a recommendation from my manager and on the quality of his final proposal and price which we felt was very fair.

Describe the project in detail.

Once we selected COMPU-VISION, we had a couple of meetings to discuss our goals and objectives. We then received the test apps. After a few reviews, corrections and changes, COMPU-VISION delivered the final releases of the app for both iOs and Android.

What was the team composition?

Initially, Mr. Saab (General Manager and CEO) was supporting us and serving as the main point of contact throughout the project. I only spoke with him, but I was made aware that there was at least one developer working behind the scenes as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After our app was launched, our website services and information were much more accessible on the app. We continue to hear positive feedback on the usability of the app.

How effective was the workflow between your team and theirs?

Mr. Saab was easy to communicate with and provided us frequent updates. We connected over the phone and by email.

What did you find most impressive about this company?

The most impressive about COMPU-VISION is the knowledge that they have about mobile app development. We learned new things and we appreciated that they were patient. It was a collaborative and positive experience.

Are there any areas for improvement?

Everything can be done faster, but we were satisfied with their work. In the end quality is more important than speed and we ended up with a good mobile app.

BACKGROUND

Please describe your company and your position there.

We are livestock importors and meat traders in Lebanon. We are the first iso certified modern slaughterhouse in Lebanon.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire COMPU-VISION S.A.R.L.?

We hired them to develop a tracebility and operations software in order to trace each peace of meat after slaughtering (origin/ destination), later on we added another module to it which was the ordering and dispatching module, where we were able to record all the clients request on the software and dispatch it according to the order without any mistakes.

What were your goals for this project?

To be the first iso certified slaughterhouse in Lebanon

SOLUTION

How did you select this vendor?

He was recommended by another subcontractor, but I challenged him and the other candidates company to find the appropriate solution before starting the development and he was the only one who worked with me for nearly 3 month on trials and on the appropriate labels and printers and after several tests we

Decided on the material and hardware and everything that it is convenient to this kind of work and we started. Other companies overpriced the project, litteraly said that it can't be done as i want, or refused to cooperate and create the idea before signing the contract, while compuvision simplified things for me and proved by experiment that the hard part can be done which made me chose them finally

Describe the project and the services they provided in detail.

Tracebility module Operations module Ordering module Accounting module Dispatching module Crm module

What was the team composition?

I have worker with Fares and 2 team members on this project

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This project most importantly allowed me to be iso certified. Well of course in addition to the facility and all of the other aspects of the project, the auditors were amazed by the software and its usability, where I was able to answer whatever they ask with just one click.

How was project management arranged and how effective was it?

They were very organized and delivered milestones on time, We closely worked together on each stage of the software, they were time efficient although I asked for lots of additional features while they were working, they didn't leave any request from myside non accomplished eventhough it wasn't agreed on in the begining

What did you find most impressive about this company?

Responsivness, price, professionalism, and follow up.

Are there any areas for improvement?

No, they were up to it