Top Call Center Services & Voice Services in Mumbai
10 Leaders 15 Contenders
51 Companies
List of the Top Mumbai Call Center Companies & Voice Services
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$1,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Reasonable pricing
Clients have expressed a positive sentiment regarding Helpware's reasonable pricing. One client highlighted that Helpware's services were 'affordable and competitive' and noted the 'off the charts' value for money. Another client appreciated their 'very reasonable' rates while executing tasks effectively. Overall, feedback emphasizes that the pricing aligns well with the quality of service provided, making Helpware a favorable option for businesses seeking cost-effective solutions.-
Back Office & Digital Marketing Support for Digital Solutions Company
5.0 Jan 9, 2019They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Call Center Services for Professional Services Company
5.0 Sep 24, 2020To me, I really appreciated that I can scale my business with Helpware. On top of that, they were affordable and were competitive when it came to cost. The value we get for our money is off the charts.
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Industry Experience
Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial servicesWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Mumbai, IndiaServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Timely
Overall sentiment regarding timeliness at Select VoiceCom is highly positive. Clients commend the company's ability to deliver on time and manage projects efficiently, with one client noting, "They always deliver on time and exceed our expectations." Another client highlighted their impressive capacity to handle multiple complex projects simultaneously without delays, stating, "They maintained a seamless workflow without any missed deadlines." This consistent reliability reflects Select VoiceCom's commitment to client satisfaction.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Mumbai, India
Services provided
100% Call Center ServicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
Read moreSee All Locations (4)Mumbai, India
13th floor, Building 2, R-tech Park, Nirlon Knowledge Park, Off Western Express Highway
Mumbai, India 400063Was this helpful?
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List of the Top 10 Mumbai Call Center Companies & Voice Services
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UndisclosedUndisclosed1,000 - 9,999Navi Mumbai, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr2 - 9नवी मुंबई, India
Ability to deliver
24.5/40.014.6/20 Reviews6/10 Clients & Experience3.9/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Ability to deliver
21.3/40.014.6/20 Reviews1.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+< $25 / hr10 - 49Mumbai, India
Ability to deliver
21.5/40.016.2/20 Reviews1.9/10 Clients & Experience3.4/10 Market PresenceService focus
30% Call Center Services70% Other -
$100,000+Undisclosed10 - 49Mumbai, India
Ability to deliver
21.2/40.016.2/20 Reviews1.3/10 Clients & Experience3.7/10 Market PresenceService focus
30% Sales Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
19.9/40.014/20 Reviews1.8/10 Clients & Experience4.1/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
13.7/40.09.8/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services15% Sales Outsourcing35% Other -
$10,000+$25 - $49 / hr10 - 49Mumbai, India
Ability to deliver
16.8/40.016.8/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
13.9/40.00/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$5,000+Undisclosed10,000+Airoli Navi Mumbai, India
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed10,000+Thane, India
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed2 - 9Navi Mumbai, India
Ability to deliver
4.8/40.00/20 Reviews1.8/10 Clients & Experience3/10 Market PresenceService focus
100% Sales Outsourcing -
$100,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
4.5/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
45% Call Center Services55% Other -
UndisclosedUndisclosed50 - 249Navi Mumbai, India
Ability to deliver
4.1/40.00/20 Reviews0/10 Clients & Experience4.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Navi Mumbai, India
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Mumbai, India
Ability to deliver
5/40.00/20 Reviews0/10 Clients & Experience5/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$5,000+< $25 / hr50 - 249Mumbai, India
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
20% Call Center Services25% Sales Outsourcing55% Other -
Undisclosed< $25 / hr50 - 249Mumbai, India
Ability to deliver
5.9/40.00/20 Reviews2.1/10 Clients & Experience3.9/10 Market PresenceService focus
26% Call Center Services74% Other -
$5,000+< $25 / hr250 - 999Kalyan, India
Ability to deliver
31.4/40.018.2/20 Reviews7.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+$50 - $99 / hr10 - 49Mumbai, India
Ability to deliver
3.6/40.00/20 Reviews0.6/10 Clients & Experience3/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
UndisclosedUndisclosed50 - 249Thane, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
Undisclosed$25 - $49 / hr50 - 249Navi Mumbai, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
UndisclosedUndisclosed2 - 9Naka, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed50 - 249Navi Mumbai, India
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Call Center Services40% Sales Outsourcing45% Other
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