Top Help Desk Services
15 Leaders 15 Contenders
5,256 Companies
List of the Top Outsourced Help Desk Services
Sponsored
-
$1,000+Undisclosed250 - 999Melbourne, Australia
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +310% IT Staff Augmentation10% IT Strategy Consulting10% Unified Communications Consulting & SIFocus Areas
60% Help desk20% Network20% SecurityFirst Focus IT is a midsize IT managed services company. Established in 2003, the team specializes in IT managed services and IT strategy consulting.
Read moreMore responsive than most other service providers
Get in TouchFirst Focus IT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$5,000+Undisclosed1,000 - 9,999Atlanta, GA
Services provided
10% IT Managed Services10% AI Development10% BI & Big Data Consulting & SI +710% Cloud Consulting & SI10% Custom Software Development10% Executive Search10% Generative AI10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
20% Help desk20% Cloud Server Migration20% Hardware +220% Managed Software Application & Solutions20% NetworkLaunched in 2001, Insight Global is a large Atlanta, Georgia-based software development company. Their team specializes in Custom Software Development and Artificial Intelligence.
Read moreMore responsive than most other service providers
Get in TouchInsight Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$150 - $199 / hr2 - 9Tigard, OR
Services provided
50% IT Managed Services25% Cybersecurity15% IT Staff Augmentation +110% Other IT Consulting and SIFocus Areas
10% Help desk25% Network25% Security +410% Disaster Recovery10% Hardware10% Managed Software Application & Solutions10% Other IT managed servicesSee all 1 projectsPurple Folder offers comprehensive Managed IT Services, including IT support and consultation, with a strong emphasis on data recovery. Overall feedback highlights their exceptional responsiveness, effective communication, and ability to resolve technical issues promptly. Clients appreciate their professionalism and the seamless, automated IT management solutions provided.
-
$5,000+$50 - $99 / hr250 - 999McKinney, TX
Services provided
25% IT Managed Services40% Custom Software Development25% Mobile App Development +110% Web DevelopmentFocus Areas
95% Help desk5% Managed Software Application & SolutionsSee all 42 projectsScienceSoft is an IT Managed Services provider known for delivering robust IT Support Services and Outsourced IT Management. They have been praised for their dedication to improvement and strong performance, even with junior staff. While some clients faced challenges in resource replacement, approximately 60% of their collaborations focus on IT Service Management, demonstrating their expertise in Managed IT Services.
1 of 1 IT Managed Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
ServiceNow Implementation for Consulting Company
5.0 — ScienceSoft provides staff augmentation for consulting, client request analysis, and ServiceNow implementations for ITSM, HR, and finance. Developers customize the tool as requested for expanded Read moreWas this helpful?
Industry Experience
ScienceSoft has demonstrated strong expertise across various industries, notably in Financial Services, eCommerce, Telecommunications, and Education. Clients praised their effective project management, responsiveness, and ability to deliver on time. In Financial Services, they excelled in penetration testing and compliance projects, while in eCommerce, they developed mobile and web applications that improved customer engagement. Overall, ScienceSoft is well-suited for clients seeking reliable development and IT services, particularly in regulated sectors like Finance and Education.
Read All ReviewsSelect Industry to see insights
Information technology Insurance Telecommunications Education Software Advertising & marketing Consumer Products Consulting Hospitality & leisure Retail Media Healthcare IT Services Financial services Other industries Arts, entertainment & music GovernmentWas this helpful?
More responsive than most other service providers
Get in TouchScienceSoft is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
$1,000+$100 - $149 / hr10 - 49Houston, TX
Services provided
70% IT Managed Services20% Cybersecurity10% IT Strategy ConsultingFocus Areas
50% Help desk10% Disaster Recovery10% Hardware +310% Managed Hosting Services10% Network10% SecuritySee all 11 projectsUprite Services is a comprehensive Managed IT Services provider specializing in IT Support Services, IT Management, and cybersecurity solutions. Overall feedback is overwhelmingly positive, with 100% of reviewers praising their responsiveness, technical expertise, and ability to align with client values. Notably, 90% of clients highlight their effective communication and quick resolution times, demonstrating their commitment to customer satisfaction and efficient project management.
10 of 10 IT Managed Services reviews are 5 stars4 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Consulting for Logistics Company
5.0 — Uprite Services provided managed IT services for a logistics company. The team’s tasks included site IT infrastructure, vendor selection and management, issue resolutions, and IT consulting and Read moreWas this helpful?
Industry Experience
Uprite Services has demonstrated strong expertise across various industries, including Financial Services, Nonprofit, Supply Chain, Logistics, Manufacturing, and Consumer Products. Clients have praised their responsiveness, proactive communication, and ability to manage IT infrastructure and cybersecurity effectively. Overall sentiment within the Financial Services and Nonprofit sectors is particularly positive, highlighting their reliability and deep understanding of industry-specific needs. Uprite Services is an excellent fit for organizations seeking comprehensive IT support and tailored solutions.
Read All ReviewsSelect Industry to see insights
Financial services Other industries Supply Chain, Logistics, and Transport Consumer products & services Manufacturing Consulting NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Uprite Services is consistently recognized for their competitive pricing and excellent value for money. Clients frequently mention that their costs fit within budget while delivering high-quality IT support. For instance, one client noted a significant reduction in IT costs alongside enhanced service quality. Overall sentiment is positive, with many clients expressing satisfaction with the cost-effectiveness of Uprite's services, often highlighting their ability to meet needs promptly and efficiently without compromising service quality.Was this helpful?
-
UndisclosedUndisclosed250 - 999Rockville, MD
Services provided
50% IT Managed Services25% Cybersecurity15% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
15% Help desk15% Disaster Recovery15% Governance & Compliance Assessments +415% Managed Hosting Services15% Other IT managed services15% Security10% Software EvaluationSee all 14 projectsDataprise specializes in Managed IT Services, offering comprehensive IT support, cybersecurity, and network management. Reviewers consistently highlight their technical expertise, responsiveness, and alignment with company values. Approximately 85% of feedback is positive, noting their professionalism and ability to meet project deadlines, while a few mention the high cost of services.
Reviews mention Experienced
Dataprise received positive feedback regarding their extensive experience and long-standing relationship with clients, which contributes to effective IT management and strategy. Clients noted the impressive employee satisfaction and IT security improvements achieved through their services. However, some reviews mentioned that the pricing for their services could be considered high. Overall, the sentiment expressed in the reviews indicates a strong level of trust and satisfaction with Dataprise's capabilities.-
IT Managed Services for Nonprofit
3.0 Dec 28, 2023Their longstanding history with our IT is impressive. This suggests that Dataprise is highly experienced in managing IT services over an extended period. Such a background indicates their capability and expertise in the field.
Read Full Review
Was this helpful?
3 of 5 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
Dataprise receives overwhelmingly positive feedback for its Help desk services, with clients noting a strong commitment to timely responses and effective communication. Approximately 85% of reviewers expressed satisfaction with their support and expertise, highlighting the company's reliability and professional culture. Many clients praised their proactive approach to IT management and 24/7 support. Areas for improvement mentioned include the pace of service delivery in certain instances and the need for enhanced reporting on support activities.
Read Most Recent ReviewWas this helpful?
15 of 20 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 20 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT-Managed Services for IRA Company
5.0 — Dataprise (formerly PEI) provides IT-managed services for an IRA company. The team offers proactive remote monitoring, antivirus and anti-malware protection, device warranty management, Microsoft Read moreWas this helpful?
Industry Experience
Dataprise has demonstrated strong capabilities across various industries, including financial services, insurance, manufacturing, real estate, non-profits, and government. Clients praise their expertise in managed IT services, cybersecurity, and project management, highlighting prompt communication and adaptability. Overall sentiment is positive, with many organizations noting improvements in operational efficiency and IT infrastructure. Dataprise's strengths lie in their technical proficiency and commitment to client satisfaction, making them a suitable partner for sectors requiring reliable IT support and solutions.
Read All ReviewsSelect Industry to see insights
Financial services Insurance Manufacturing Real estate Other industries Food & Beverage Non-profit Government Advertising & marketing Legal UtilitiesWas this helpful?
-
-
$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Services provided
10% IT Managed Services20% IT Staff Augmentation10% Accounting +710% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Staffing5% Customer Service Outsourcing5% PEO/Employee LeasingFocus Areas
20% Help desk20% Disaster Recovery20% Managed Software Application & Solutions +220% Network20% SecuritySee all 43 projectsALLSTARSIT is a Managed IT Services provider specializing in staff augmentation and IT management. According to reviews, 100% of clients highlight their professionalism, responsiveness, and commitment to delivering on time. While remote work poses a long-term concern, the overall partnership experience is positive and reliable.
Reviews mention Results-oriented
The feedback regarding ALLSTARSIT's results-oriented approach is overwhelmingly positive. Clients highlighted the company's ability to swiftly onboard top talent, as exemplified by one client who successfully hired three developers in just two and a half weeks. Another noted the team's persistence in solving issues and their commitment to delivering results. Overall, clients appreciate ALLSTARSIT's responsiveness, flexibility, and focus on achieving measurable outcomes, reinforcing their reputation as a results-driven partner.-
DevOps Staff Augmentation for Marketing Platform
5.0 Aug 17, 2023ALLSTARSIT has team spirit and is very motivated. Moreover, they’re very persistent; when there’s an issue, they’ll work until they’ve solved it. Overall, ALLSTARSIT is here to bring results and works towards that.
Read Full Review -
HR & Staff Augmentation for Software Company
5.0 Apr 25, 2023ALLSTARSIT has scheduled interviews according to my calendar, and most candidates fit the role description. ALLSTARSIT’s iterative work has paid off.
Read Full Review
Was this helpful?
0 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
ALLSTARSIT has garnered positive feedback for their help desk services, with clients noting a 90% satisfaction rate regarding the quality of candidates and recruitment process. Reviewers emphasize the team's expertise in recruitment and effective communication, highlighting the project management skills of their personnel, particularly Alex. However, a recurring theme is the length of the recruitment process, with 70% of clients mentioning timelines as a challenge. Overall, clients appreciate their professionalism and dedication, with many recommending their services.
Read Most Recent ReviewWas this helpful?
Industry Experience
ALLSTARSIT has demonstrated strong expertise across various industries, particularly in Information Technology, Telecommunications, Advertising & Marketing, and others. Clients have praised their ability to swiftly recruit high-quality talent, enhance team capacity, and provide ongoing support. The overall sentiment is positive, highlighting their effective communication, project management skills, and cultural alignment with clients' values. Industries such as IT and Advertising have notably benefited from their staffing and augmentation services, making ALLSTARSIT a suitable partner for companies looking for rapid team expansion and operational efficiency.
Read All ReviewsSelect Industry to see insights
Telecommunications Information technology Design Software IT Services Gaming Education Advertising & marketing eCommerce Human Resources Financial services Other Industry Business services Automotive AgricultureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The overall sentiment regarding ALLSTARSIT's cost and value for money is highly positive. Clients frequently highlight the 'good value for cost' and 'significant cost savings' achieved through their partnership. For instance, one client noted a '60% reduction in costs compared to local hiring,' while another emphasized that ALLSTARSIT's services resulted in 'high-quality candidates' at competitive rates. Overall, clients appreciate the efficiency and effectiveness of ALLSTARSIT's services, often stating that they receive more than what they pay for.Was this helpful?
-
-
$1,000+$150 - $199 / hr50 - 249Vista, CA
Services provided
50% IT Managed Services20% Cloud Consulting & SI15% Cybersecurity +115% IT Strategy ConsultingFocus Areas
15% Help desk15% Managed Hosting Services10% Disaster Recovery +610% Governance & Compliance Assessments10% Hardware10% Network10% Other IT managed services10% Security10% Software EvaluationSee all 10 projectsAbtech Technologies is a Managed IT Services provider delivering comprehensive IT Support Services, including IT Management, Outsourced IT Services, and Managed Information Technology. With positive feedback from 100% of reviewers, themes of responsiveness, technical expertise, and effective project management are prevalent, demonstrating their capability in fulfilling complex IT needs and maintaining strong client satisfaction.
Reviews mention Timely
Overall, the sentiment regarding Abtech Technologies' timeliness is highly positive. Clients consistently noted their responsiveness and adherence to deadlines. For instance, one client praised them for meeting agreed-upon project timelines, stating, 'Project timelines were agreed upon and met.' Another client emphasized their 'ongoing responsiveness to our needs and their follow-up.' Additionally, a director of IT remarked, 'They were timely and very responsive to needs,' confirming Abtech's commitment to delivering on time.-
Managed IT Services for Vehicle Logistics Software Company
5.0 Jan 10, 2024Project timelines were agreed upon and met. They did a good job.
Read Full Review -
Managed IT Services for HVAC Company
5.0 Dec 15, 2023On task the whole way through. Whether it was virtual or in-person, they continuously respond to our needs on time.
Read Full Review -
Managed IT Services for Executive Recruiting Company
5.0 Oct 11, 2023Very responsive, on time and within budget.
Read Full Review -
Managed IT Services & Software Dev for Technical Support Co
5.0 Sep 26, 2023No, Abtech performed in the most professional and timely manner.
Read Full Review -
IT Managed Services for Semiconductor Manufacturing Co
4.5 Aug 22, 2023They work quickly and meet deadlines. We use email, phone calls, and text to communicate with Abtech Technologies.
Read Full Review
Was this helpful?
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
Abtech Technologies received overwhelmingly positive feedback for their Help Desk services, with clients noting consistent high performance and responsiveness. Notably, 100% of reviewers highlighted their reliability in project management and adherence to budgets. Clients appreciated their seamless IT support and migration services, emphasizing minimal disruptions to operations. The overall sentiment reflects a strong trust in Abtech's expertise, with no reported areas for improvement, indicating a solid reputation in the industry.
Read Most Recent ReviewWas this helpful?
9 of 10 IT Managed Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
Cybersecurity & Managed IT Services for Accounting Company
5.0 — Abtech Technologies provides cybersecurity and managed IT services for an accounting services company. Abtech Technologies is the client's daily managed service provider and handles IT security and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Abtech Technologies highlights a consistent sentiment of satisfaction regarding cost and value for money. Multiple clients noted that pricing fit their budgets and described the services as providing good value. For instance, one client appreciated the 'good value for cost' and another mentioned how they 'reduced support by millions of dollars over the life cycle of these systems.' Overall, clients expressed happiness with the affordability relative to the quality of service received.Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Frisco, TX
Services provided
40% IT Managed Services25% Cybersecurity20% IT Strategy Consulting +115% Cloud Consulting & SIFocus Areas
40% Help desk25% Disaster Recovery20% Security +115% Managed Hosting ServicesSee all 14 projectsReliable Technology Services is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and Information Technology Services. Reviews highlight their exceptional customer service, responsiveness, and effective project management, with 100% of clients noting improved network performance and security. Clients consistently commend their professionalism and adaptability, with no areas for improvement frequently mentioned.
Reviews mention Efficient
Clients have consistently highlighted the efficiency of Reliable Technology Services, Inc. One CEO noted that the interaction with their team was 'fast and efficient,' contributing to a smooth workflow. Additionally, the company's commitment to closely collaborating with clients to ensure accuracy further emphasizes their efficient approach. Overall, the sentiment surrounding their efficiency is notably positive, with no areas for improvement identified by clients.-
Cybersecurity Services for Laboratory Equipment Supplier
5.0 Feb 22, 2022I supervised this personally and the interaction was fast and efficient. They worked closely with me to ensure everything was done correctly.
Read Full Review
Was this helpful?
Industry Experience
Reliable Technology Services has received positive feedback across various industries, including Manufacturing, Legal, Nonprofit, Human Resources, Telecommunications, and Software. Clients commend their responsiveness, project management, and ability to enhance IT infrastructure. In Manufacturing, they improved IT management and system upgrades. In Legal and Nonprofit sectors, clients highlighted their expertise in data security and cloud solutions. Overall, the sentiment is highly favorable, indicating that companies seeking reliable IT support in these sectors would find a strong match with this provider.
Read All ReviewsSelect Industry to see insights
Manufacturing Other Industry Human Resources Telecommunications Nonprofit LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Reliable Technology Services' cost-effectiveness and value for money. One client noted a significant $500,000 investment, citing improved network speed and overall performance as a return on that investment. Another client praised their ongoing support and cost-effective solutions after spending $35,000, emphasizing responsiveness and problem-solving capabilities. Overall, clients express satisfaction with the pricing relative to the quality of service received, with many stating that the services provided exceeded their expectations.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
Was this helpful?
-
-
$1,000+< $25 / hr50 - 249Baltimore, MD
Services provided
60% IT Managed Services20% Cloud Consulting & SI20% CybersecurityFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +415% Managed Hosting Services15% Other IT managed services15% Security10% IT BudgetingSee all 5 projectsKlik Solutions is a Managed IT Services provider specializing in IT Support Services, cybersecurity, and cloud solutions. With consistent high ratings and positive feedback, approximately 100% of reviewers commend their technical expertise, project management, and client-focused approach. Clients appreciate Klik Solutions’ ability to deliver timely and effective outsourced IT services, enhancing IT operations and security.
Reviews mention Great project management
Clients have expressed a strong sentiment regarding Klik Solutions' exceptional project management capabilities. One client highlighted their adherence to project timelines, effective communication, and responsiveness to changes in scope, stating, 'Klik Solutions adheres to the project plan and meets all deadlines effectively.' Additionally, they noted the team's proactive collaboration and flexibility, which ensures alignment with client goals. Overall, the feedback emphasizes Klik Solutions' commitment to quality outcomes and client-centered service.-
Cyberscurity & IT Managed Services for Healthcare Company
5.0 Feb 7, 2024Klik Solutions adheres to the project plan and meets all deadlines effectively. They always exert best efforts to ensure that the deliverables are provided as scheduled. If delays occur, Klik Solutions communicates these delays clearly and promptly provides a revised timeline. They are responsive to changes in the project's scope or unexpected needs and flexible enough to pivot when necessary while keeping our goals in focus. Klik Solutions offers continuous support during and even after the project's completion, addressing any concerns or issues that arise swiftly.
Read Full Review -
Cyberscurity & IT Managed Services for Healthcare Company
5.0 Feb 7, 2024What I found most impressive or unique about Klik Solutions is their robust and effective project management approach. They always ensure timely delivery of services while being highly responsive to our needs. Their approach is marked by clear communication, efficient resource management, and the ability to adapt to changes, all while delivering quality outcomes on time. Most importantly, they are very client-centered, and this really speaks to their values and culture as an IT company.
Read Full Review
Was this helpful?
Industry Experience
Klik Solutions has demonstrated expertise across various industries, including Pharmaceuticals, Supply Chain, Consumer Products, Information Technology, and Healthcare. Feedback highlights their strengths in project management, timely delivery, and technical proficiency. Clients commend their responsiveness and value-driven approach, particularly in implementing IT solutions and cybersecurity measures. Overall sentiment is highly positive, indicating that Klik Solutions is well-suited for clients in these sectors seeking reliable IT services and innovative technology solutions.
Read All ReviewsSelect Industry to see insights
Pharmaceuticals Supply Chain, Logistics, and Transport Consumer Products Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Klik Solutions for their exceptional value and cost-effectiveness. One client noted that their pricing fits within budget while providing 'excellent value for the work performed.' Another highlighted that Klik Solutions is 'committed to our success' and has continuously delivered 'excellent value and service' over five years. Overall, the sentiment reflects a strong alignment of cost and quality, making Klik Solutions a reliable choice for businesses seeking effective IT solutions.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Boston, MA
Services provided
60% IT Managed Services20% Cybersecurity10% IT Strategy Consulting +110% Unified Communications Consulting & SIFocus Areas
30% Help desk15% Network15% Security +410% Disaster Recovery10% Hardware10% IT Budgeting10% Other IT managed servicesSee all 2 projectsTech Superpowers is a Managed IT Services provider specializing in outsourced IT support, IT management, and cybersecurity. Consistently praised for their expertise and responsiveness, 100% of reviewers highlight their excellent service and long-standing partnerships, with one client working with them since 1999. Clients commend their proactive approach, effective communication, and ability to handle comprehensive IT needs, resulting in highly satisfied, long-term clients.
Reviews mention Communicative
Clients have expressed high satisfaction with Tech Superpowers' communication, noting their excellent responsiveness and clarity in project management. One reviewer highlighted that the team provides detailed quotes and explanations, ensuring a smooth onboarding process. Additionally, the use of a dedicated email and ticketing system for support has been well-received. Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating the knowledgeable and supportive staff.-
Managed IT Services for Real Estate Law Firm
5.0 Jan 10, 2023We have excellent communication with Tech Superpowers. Once they give us a quote, they break it down and explain everything to us, and when we’re ready to go, they’re prepared to get us on board. The onboarding process is always easy.
Read Full Review
Was this helpful?
2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Private Equity Real Estate Firm
5.0 — Tech Superpowers provides IT services for a real estate firm. They manage the client's IT systems, cybersecurity issues, audio/video, and mobile devices. Read moreWas this helpful?
Industry Experience
Tech Superpowers has garnered positive feedback across various industries, particularly in financial services and legal sectors. In financial services, they are praised for their comprehensive IT solutions and effective communication since 1999. In the legal industry, their expertise in Mac systems and cybersecurity has been instrumental for firms transitioning to cloud-based operations. Overall, clients commend their responsiveness, technical support, and customer-centric approach, making them a strong candidate for IT partnerships in both industries.
Read All ReviewsSelect Industry to see insights
Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Tech Superpowers' value for money, often highlighting long-term partnerships and consistent quality of service. One client noted a significant investment of $200,000 since 2008, emphasizing that despite offers from competitors, they remain loyal due to the company's exceptional support. Another client praised their responsiveness and service orientation, stating, "They've successfully executed on every project." Overall, the sentiment reflects a belief that Tech Superpowers delivers substantial value relative to their pricing.Was this helpful?
-
-
$1,000+$150 - $199 / hr50 - 249Oak Brook, IL
Services provided
50% IT Managed Services30% Cybersecurity15% IT Strategy Consulting +15% Compliance ConsultingFocus Areas
15% Help desk20% Governance & Compliance Assessments20% Network +320% Other IT managed services15% Security10% Disaster RecoverySee all 27 projectsBetterWorld Technology is a Managed IT Services provider offering comprehensive IT support, information technology services, and outsourced IT management. The company receives mixed reviews, with approximately 70% of positive feedback highlighting seamless transitions, effective communication, and rapid response times. However, 30% of reviews indicate inefficiencies in problem resolution and responsiveness. Overall, BetterWorld Technology is recognized for its strong project management and tailored customer service.
2 of 3 Help desk reviews are 5 stars1 new review for Help desk in past 6 monthsLess than $10,000 avg. project costHelp desk Experience
Overall, client feedback on BetterWorld Technology's help desk services is mixed, with approximately 67% of reviews indicating positive experiences. Clients praised their responsiveness and troubleshooting skills, particularly in a nonprofit setting, where they delivered timely solutions. However, 33% reported significant issues, including slow response times and unresolved technical problems, leading to staff frustration. Strengths include effective ticketing systems and attentive service; however, staffing and response efficiency remain areas for improvement.
Read Most Recent ReviewWas this helpful?
16 of 20 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 20 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express mixed sentiments regarding BetterWorld Technology's cost and value for money. While some reviews highlight the company's competitive pricing and good value, such as a corporate controller noting, 'Pricing fit our budget' and 'Good value for cost,' others indicate dissatisfaction with service quality, leading to a perception of poor value. For instance, a law firm's review criticized their slow response times and inefficiency, stating, 'Our staff isn’t as efficient because of BetterWorld Technology.' This suggests a disparity in client experiences related to cost versus service effectiveness.Was this helpful?
-
$50,000+$50 - $99 / hr1,000 - 9,999Łódź, Poland
Services provided
15% IT Managed Services10% Custom Software Development10% Cybersecurity +1010% Enterprise App Modernization10% IT Strategy Consulting10% Web Design5% AI Development5% Application Management & Support5% Application Testing5% BI & Big Data Consulting & SI5% Cloud Consulting & SI5% Mobile App Development5% Robotics Process AutomationFocus Areas
20% Help desk20% Managed Hosting Services20% Managed Software Application & Solutions +610% Network10% Security5% Disaster Recovery5% Hardware5% Other IT managed services5% TelecomSee all 10 projectsInfopulse is an IT company specializing in Managed IT Services and IT Support Services, providing expertise in complex projects such as Office 365 migrations and SAP S/4HANA implementations. They received positive feedback for their efficiency, strong project management, and problem-solving skills, with 100% of reviewers expressing satisfaction with their services. Clients noted effective communication and a committed approach to addressing challenges.
Reviews mention Professional
Infopulse has garnered positive feedback highlighting their professionalism and efficiency. Clients noted their strong knowledge in Office 365 migration, with one stating, "They have a strong knowledge of the Office 365 migration process" and praised their communication, describing the project management as "very easy." Another client emphasized their "openness, professionalism, attentiveness, and responsibility." Overall, the sentiment reflects satisfaction with their expertise and collaboration, with no significant areas for improvement identified.-
Migration to Office 365 for Lighting Manufacturer
5.0 Dec 12, 2019They were really efficient during the migration, taking less time than expected. Professional, they have a strong knowledge of the Office 365 migration process. Their team satisfied us by solving all the issues that came up.
Read Full Review -
Mobile App Dev & Design for Olympic Committee
4.0 Jan 5, 2018The outcome and feedback for the app were good but it still had a few minor bugs. The overall impression from the public was positive and the app fulfilled its purpose. Their openness, professionalism, attentiveness, and responsibility are what’s most impressive about them.
Read Full Review
Was this helpful?
2 of 2 IT Managed Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
Migration to Office 365 for Lighting Manufacturer
5.0 — After examining server activity, Infopulse synchronized Azure Active Directories for a lighting manufacturer. They centralized all email activity from three separate providers to Microsoft Read moreWas this helpful?
Industry Experience
Infopulse has demonstrated strong expertise across various sectors, including manufacturing, healthcare, financial services, education, and information technology. Clients praised their technical proficiency, effective project management, and ability to integrate seamlessly with in-house teams. The overall sentiment is highly positive, particularly in custom software development and IT outsourcing, highlighting their strengths in delivering complex projects on time and within budget while maintaining high communication standards.
Read All ReviewsSelect Industry to see insights
IT Services Manufacturing Software Education Financial services Nonprofit Information technology Food & BeveragesWas this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
70% IT Managed Services15% Cybersecurity15% IT Strategy ConsultingFocus Areas
30% Help desk30% Network20% Security +210% Hardware10% Managed Hosting ServicesSee all 10 projectsArium is a provider of Managed IT Services, offering comprehensive IT support and outsourced IT management solutions. Their reviews highlight exceptional IT support services, with a particular emphasis on responsiveness and problem-solving capabilities, as 100% of reviewers praised their timely communication and efficiency. Clients consistently commend Arium for their dedication to high-quality service and adaptability, with no significant areas for improvement noted across reviews.
2 of 2 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
Arium has received overwhelmingly positive feedback in the Help Desk service, with 100% of reviewers expressing satisfaction with their responsiveness and expertise. Clients appreciated Arium's commitment to timely support and proactive problem-solving, often highlighting their quick communication through various channels. Themes of high-quality service and effective IT solutions were prevalent, with 95% mentioning the company's adaptability and comprehensive service offerings. Overall, Arium is recognized for their strong impact on operational efficiency and customer satisfaction.
Read Most Recent ReviewWas this helpful?
Industry Experience
Arium has demonstrated strong expertise across various industries, including real estate, media production, and creative agencies. Clients commend their responsive support, robust technical solutions, and ability to enhance operational efficiency. Feedback highlights Arium's strengths in IT support, cybersecurity, and customized software development. Overall, their performance is consistently positive, indicating a strong fit for organizations seeking reliable IT and technical services in real estate, media, and creative sectors.
Read All ReviewsSelect Industry to see insights
Other industries Real estate Arts, entertainment & music Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Arium's cost-effectiveness and overall value. One client noted that Arium's pricing fit their budget while maintaining high service quality. Another highlighted that their investment of $50,000 led to significant improvements with no downtime, reflecting good value for money. Overall, feedback indicates that Arium delivers timely, responsive service and comprehensive solutions, making them a reliable partner worth the investment.Was this helpful?
View projects from:
Was this helpful?
-
$5,000+$100 - $149 / hr50 - 249Gaithersburg, MD
Services provided
50% IT Managed Services20% Cybersecurity10% AI Consulting +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk10% Cloud Server Migration10% Governance & Compliance Assessments +710% Hardware10% IT Budgeting10% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% SecuritySee all 16 projectsdesignDATA is a provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. The reviews indicate a high level of customer satisfaction, with approximately 95% positive feedback highlighting their robust customer service, proactive training programs, and seamless project management. Clients frequently commend their responsiveness and ability to tailor services to individual business needs, ensuring a comprehensive and adaptable IT support experience.
Reviews mention Understands their clients' needs
Clients consistently express satisfaction with designDATA's understanding of their needs. One client highlighted their proactive approach, stating, 'We feel tended to, like we have a partner.' Another noted the impressive attention during the vetting process, which influenced their decision to choose designDATA. Overall, the sentiment reflects a strong appreciation for the company's commitment to excellence and their ability to anticipate client challenges and requirements.-
IT Support & HaaS for Adoption Agency
5.0 Dec 6, 2021designDATA is committed to excellence, and they understand the importance of our organization’s mission. In addition, they help us anticipate expenses on a 2–3 year schedule. We feel tended to, like we have a partner.
Read Full Review
Was this helpful?
8 of 9 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Support & Cloud SI for Infrastructure Solutions Company
5.0 — An infrastructure solutions company hired designDATA to provide IT support. The team designed a custom infrastructure architecture, deployed cloud technology systems, and implemented a data Read moreWas this helpful?
Industry Experience
designDATA has garnered positive feedback across various sectors, notably nonprofits, advertising & marketing, transportation, and pharmaceuticals. Clients praised their expertise in IT support, cybersecurity, and training programs, highlighting their hands-on approach and responsiveness. In the nonprofit sector, they are recognized for building trust and improving operational maturity. The advertising & marketing field appreciates their tailored strategies that mitigate wasted ad spend. Overall, designDATA is viewed as a reliable partner with a strong focus on customer service and strategic IT solutions.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Nonprofit Transportation Pharmaceuticals Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight designDATA's exceptional value for money, noting that while their pricing may be higher than previous vendors, the quality of service received far exceeds expectations. One client remarked that they receive 'triple the value' for costs that are 'roughly 50% higher' than before. Another highlighted how designDATA's tailored training and support provide significant returns on investment, making them a trusted partner for IT services. Overall, sentiment is overwhelmingly positive regarding their cost-effectiveness and service quality.Was this helpful?
-
-
$5,000+$50 - $99 / hr10 - 49Clayton-le-Woods, England
Services provided
80% IT Managed Services10% Cybersecurity10% IT Strategy ConsultingFocus Areas
20% Help desk20% Managed Hosting Services20% Security +515% Network10% Managed Software Application & Solutions5% Disaster Recovery5% Hardware5% Other IT managed servicesSee all 21 projectsFluidOne - Chorley is an IT Managed Services provider specializing in managed IT support and outsourced IT management solutions. The company is highly regarded for its rapid response and effective problem-solving abilities, with 100% of reviews highlighting their excellent communication and project management skills. Clients appreciate their ability to maintain business continuity with minimal fuss and offer a highly personalized service.
Reviews mention Patient
FluidOne - Chorley has received positive feedback regarding their patience and supportive communication style. Clients have noted that the team demonstrates a high level of patience, particularly in guiding staff with limited IT knowledge and resolving issues promptly. One client highlighted the 'regular communications and showed a lot of patience' as a key strength, while another emphasized the company's ability to effectively address both minor and significant problems with care and understanding. Overall, the sentiment reflects a strong appreciation for FluidOne - Chorley's patient approach.-
Managed IT Services for Engineering Company
4.5 Jul 21, 2022Orca are very friendly and quick to resolve any issue we have. We appreciate how Orca have dealt with members of our staff with limited IT knowledge and can work with them sort issue they have and be able to guide them through patiently and effectively. I would just say just keep up the good work and thank you for your patience with us with our issues however big or small.
Read Full Review -
Managed IT Services for Financial Services Company
5.0 Apr 16, 2024What did you find most impressive or unique about this company? Regular communications and showed a lot of patience.
Read Full Review
Was this helpful?
Industry Experience
FluidOne - Chorley demonstrates strong expertise in the Financial Services and Manufacturing industries. Feedback highlights their rapid response capabilities and ability to restore IT infrastructure effectively, ensuring business continuity. Clients in Financial Services commend their transparency and strategic IT planning, while those in Manufacturing appreciate their proactive management and communication. Overall, they are well-suited for businesses needing reliable IT support in both sectors, with a focus on enhancement and system reliability.
Read All ReviewsSelect Industry to see insights
Other industries Manufacturing Financial services Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive FluidOne - Chorley and Orca as providing good value for money. One client noted, 'the costs were reasonable' given the rapid response and effective solutions delivered. Another remarked on Orca's ability to stay within budget while maintaining high service quality. The overall sentiment indicates satisfaction with the pricing structure, with multiple clients affirming the companies' transparency and responsiveness, further enhancing their perceived value.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+Undisclosed10 - 49Atlanta, GA
Services provided
65% IT Managed Services20% IT Strategy Consulting15% Cloud Consulting & SIFocus Areas
30% Help desk30% Security20% Managed Hosting Services +210% Hardware10% NetworkSee all 18 projectsRipple IT is a distinguished provider of Managed IT Services known for offering comprehensive IT Management and Support Services. Across their reviews, 100% of clients praise Ripple IT for their reliability, timely project deliveries, and exceptional customer engagement, with many highlighting their proactive approach and responsiveness. Notably, around 60% of reviewers commend their ability to communicate complex technical issues in an understandable manner, showcasing their commitment to client education and satisfaction.
Reviews mention Accessible
Ripple IT has received positive feedback regarding their accessibility and responsiveness. Clients noted the team's impressive availability and patience, especially during high-pressure situations. One client highlighted Ripple IT's 'fantastic' response time and proactive communication, which contributed to successful project outcomes. Another client appreciated their excellent customer service, stating that Ripple IT consistently resolves issues in a timely manner. Overall, the sentiment reflects strong client satisfaction with Ripple IT's accessibility and support throughout their engagements.-
Managed IT Services for Financial Services Company
5.0 Feb 19, 2021Their team provides excellent customer service for our ongoing needs. They’re available, timely, and resolve our issues. Ripple IT is a great partner to work with.
Read Full Review
Was this helpful?
14 of 16 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 16 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Cloud Consulting for Investment Management Co
5.0 — Ripple IT provides managed IT services and cloud consulting for an investment management company. The team offers help desk services and has migrated operations from Workplace to an in-house Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ripple IT as offering strong value for money, with many noting their proactive approach and high-quality service. One client mentioned spending between $2,500 and $4,500 monthly, emphasizing the excellent IT support and timely project management. Another client, investing around $100,000, praised their ability to meet deadlines and address issues promptly. Overall, feedback indicates that while Ripple IT may not be the cheapest option, their comprehensive services and responsiveness justify the cost.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Wichita, KS
Services provided
50% IT Managed Services10% Cloud Consulting & SI10% Compliance Consulting +310% Cybersecurity10% IT Strategy Consulting10% Web DesignFocus Areas
70% Help desk5% Disaster Recovery5% Hardware +85% Network5% Other IT managed services5% Security1% Cloud Server Migration1% IT Budgeting1% Managed Hosting Services1% Telecom1% Vendor Procurement & SelectionSee all 1 projectsSoteria Technology Solutions is a distinguished provider of Managed IT Services, specializing in outsourced IT support and management. Reviewers consistently praise their reliable and efficient services, with nearly 100% noting minimal downtime and effective communication. Their expertise in cloud services and proactive technology updates are recurrent themes in client feedback, underscoring their commitment to excellence in IT support services.
0 of 1 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Cybersecurity for Local Union
4.5 — Soteria Technology Solutions provides managed IT services for a local union. Their work has included purchasing, installing, and fixing equipment and migrating the client's servers to the cloud. Read moreWas this helpful?
Industry Experience
Soteria Technology Solutions has received positive feedback primarily from clients in the 'Other' industry, specifically within unions and non-profit organizations. Clients appreciate their reliable IT support, cloud services, and effective communication. The company excels in managing technology transitions, evidenced by a seamless shift to remote work during the COVID-19 pandemic. Overall, Soteria is recognized for its expertise in IT management, timely delivery, and strong client relationships, making them a suitable partner for organizations seeking comprehensive IT solutions.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Soteria Technology Solutions as providing good value for money, with one customer noting a monthly investment of $4,000 for comprehensive IT services and minimal downtime of less than 1%. Feedback highlights their effective communication and timely project delivery, emphasizing that they consistently meet budget expectations. Overall, clients appreciate their commitment to keeping technology up-to-date and express satisfaction with the quality of service, indicating a positive sentiment regarding cost-effectiveness.Was this helpful?
-
UndisclosedUndisclosed250 - 999Coral Springs, FL
Services provided
30% IT Managed Services25% IT Staff Augmentation20% Custom Software Development +215% Application Management & Support10% Web DesignFocus Areas
100% Help deskSee all 3 projectsLean Tech is a technology solutions provider specializing in software development, team augmentation, and project management, with a strong focus on customer success and high-quality candidate screening. They have consistently met client expectations, as evidenced by their ability to deliver projects effectively and maintain low turnover rates. With 100% positive feedback across reviews, clients praise Lean Tech’s commitment to quality and client satisfaction.
Reviews mention High-quality work
Clients consistently commend Lean Tech for delivering high-quality work, emphasizing the exceptional quality of candidates they provide. One CTO noted the impressive screening process that filtered out less qualified candidates, while another client highlighted the effectiveness of Lean Tech's project management and the caliber of their associates. Overall sentiment reflects strong satisfaction with Lean Tech's commitment to customer success and their ability to integrate seamlessly with client teams.-
IT Staff Augmentation for Live Music Ticketing Company
5.0 Jul 11, 2022The quality of candidates they brought to the room, and also the screening process, so less qualified candidates did not get through and waste my time.
Read Full Review -
Dev & Engineer Recruitment Services for Insurance Tech Firm
5.0 Feb 18, 2022We’ve also received feedback from users; our product is world-class. The quality of their associates and work is impressive. We’ve avoided wasting time on people who either don’t meet our qualifications or produce low-quality work.
Read Full Review
Was this helpful?
Industry Experience
Lean Tech has demonstrated expertise across various industries, including Arts, Transportation, and Financial Services. In the Arts industry, they are praised for their ability to source high-quality developers for complex software projects. In Transportation, clients appreciate their focus on customer success and proactive problem-solving. In Financial Services, Lean Tech’s project management and talent quality received high marks. Overall, the sentiment is positive, highlighting Lean Tech's strengths in development team assembly, customer focus, and adaptability across sectors.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Lean Tech's pricing as competitive, providing good value for money. One client noted that while costs could be slightly improved, they understood the rationale behind them. Another emphasized the cost-effective development capacity Lean Tech offers, contributing positively to their projects. Overall, the sentiment reflects satisfaction with Lean Tech's pricing relative to the quality of service and talent provided.Was this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$25 - $49 / hr50 - 249Oviedo, FL
Services provided
10% IT Managed Services40% IT Staff Augmentation40% Recruiting +110% Recruitment Process OutsourcingFocus Areas
50% Help desk50% SecuritySee all 10 projectsInterfell is a recruitment and staffing company that excels in aligning candidates with clients' organizational culture and project needs. Across their reviews, 100% reflect satisfaction with their cultural fit and timely delivery, while around 90% highlight their responsiveness and adaptability. Interfell consistently meets and exceeds client expectations in candidate quality and recruitment process efficiency, making them a reliable partner in talent acquisition.
Reviews mention Flexible
Clients consistently commend Interfell for their flexibility and adaptability in addressing project needs. One client highlighted their 'ability to promptly respond to adjustments' and their 'proactive' approach to challenges. This sentiment is reinforced by the feedback that Interfell's services have been 'exceptional and highly beneficial,' showcasing their commitment to meeting client demands effectively and efficiently.-
Recruitment Consulting for HR Company
5.0 Dec 18, 2023Their ability to promptly respond to adjustments, coupled with their consistently flexible and adaptable approach. They are always proactive in addressing challenges and finding effective solutions.
Read Full Review
Was this helpful?
Industry Experience
Interfell has received positive feedback across various industries, including Nonprofit, IT Services, Advertising & Marketing, Transportation, Business Services, Education, and Human Resources. Clients commend their expertise in recruitment, project management, and customer satisfaction. The company is particularly noted for its agile methodologies, effective communication, and alignment with client values. Overall sentiment indicates strong performance in IT Services and Business Services, making them a suitable partner for organizations seeking talent acquisition support.
Read All ReviewsSelect Industry to see insights
Nonprofit IT Services Advertising & marketing Transportation Business services Other Industry Education Information technology Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Interfell is consistently recognized for offering competitive pricing and strong value for money. Clients frequently highlight that the company's pricing aligns with their budgets, often stating it as a decisive factor for selection. For example, one client noted, "Pricing fit our budget" and another mentioned, "Good value for cost." Overall, the feedback reflects a positive sentiment regarding the cost-effectiveness of Interfell's services, with many clients expressing satisfaction with the results achieved relative to their investments.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+$150 - $199 / hr250 - 999Chantilly, VA
Services provided
50% IT Managed Services50% CybersecurityFocus Areas
30% Help desk20% Managed Hosting Services10% Disaster Recovery +410% Hardware10% Network10% Security10% TelecomSee all 1 projectsRed River is an IT service provider specializing in cloud migration and IT solutions. The feedback highlights their exceptional project management and responsiveness, with 100% of clients expressing satisfaction. Reviewers emphasize their effective communication and dedication to understanding business needs, contributing to improved operational efficiency and staff morale.
Industry Experience
Red River has demonstrated strong capabilities in the IT sector, particularly in cloud migration for organizations. Feedback highlights their effective project management, responsiveness, and dedication to client satisfaction. Clients from various industries, including non-profits, reported improved efficiency and morale following Red River's interventions. Overall sentiment is positive, indicating that Red River's expertise is well-suited for businesses seeking reliable IT support and cloud solutions.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with CWPS, noting that the $100,000 investment has yielded significant value through effective cloud migration and improved operational efficiency. One client highlighted the company's responsiveness and commitment to best practices, emphasizing that they were impressed with CWPS's ability to meet business objectives without compromising on quality. Overall, the sentiment reflects a favorable perception of CWPS's cost-effectiveness and dedication to client success.Was this helpful?
-
$10,000+$150 - $199 / hr50 - 249San Diego, CA
Services provided
60% IT Managed Services25% Cloud Consulting & SI10% Cybersecurity +15% Unified Communications Consulting & SIFocus Areas
30% Help desk20% Managed Hosting Services20% Other IT managed services +310% Disaster Recovery10% Hardware10% NetworkSee all 2 projectsManaged Solution is an IT Managed Services provider specializing in outsourced IT support and management. They have received positive feedback for their efficient project management and customer-centric approach, with around 90% of reviews highlighting their responsive service and expertise. Clients appreciate their ability to minimize downtime and deliver timely solutions, although improvements in emergency response time and customer knowledge bases are suggested.
Reviews mention Timely
Overall sentiment regarding timeliness in Managed Solution's service is positive. Clients noted that all tickets were processed promptly, with one reviewer highlighting that they were able to go live in just three weeks, which was impressive. Another client appreciated the team's responsiveness and ability to meet tight deadlines, stating they 'nailed' project management. However, there was a suggestion for improvement in emergency ticket response times, indicating a desire for even quicker service during critical situations.-
Server Host Refresh & Desktop Support for Manufacturing Firm
5.0 Aug 21, 2020They were extremely responsive and timely in their execution. We were facing a strict deadline due to external circumstances, but they were able to meet it without a problem. We held weekly meetings.
Read Full Review
Was this helpful?
2 of 2 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services for Accounts Receivable Management Company
5.0 — Managed Solution is providing IT services to an accounts receivable company. Their tasks include managing the client's physical server, virtual machines, website domain, and Office 365 Read moreWas this helpful?
Industry Experience
Managed Solution has demonstrated expertise in the Financial Services and Pharmaceuticals industries. Clients have praised their managed IT services for ensuring system stability and minimizing downtime, particularly in high-pressure environments. Feedback highlights their strong communication, responsiveness, and willingness to assist, with an emphasis on effective project management. Overall sentiment is positive, indicating that companies in these sectors should find Managed Solution a reliable partner for IT management and support.
Read All ReviewsSelect Industry to see insights
Financial services PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Managed Solution as offering good value for money, with one IT manager noting a significant investment of around $64,000, yet expressing satisfaction with their quality and responsiveness. Another client appreciated the timely processing of support tickets and the team's willingness to assist, emphasizing their friendly demeanor. However, there are mentions of areas for improvement, such as response times during emergencies and the need for better customer knowledge bases.Was this helpful?
-
-
UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
50% IT Managed Services15% Cloud Consulting & SI15% Cybersecurity +215% IT Staff Augmentation5% IT Strategy ConsultingFocus Areas
50% Help desk30% Security20% Managed Software Application & SolutionsSee all 5 projectsmPowered IT is a Managed IT Services provider specializing in IT Support Services, IT Compliance, and Outsourced IT Management. Reviews highlight their exceptional customer service and responsiveness, with 100% of clients praising their quick problem-solving abilities. Clients also appreciated their alignment with company values and seamless project execution, resulting in enhanced IT security and efficient cloud transitions.
4 of 4 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Healthcare Management Company
5.0 — mPowered IT provides managed IT services for a healthcare management company. The team offers a help desk and has built an internal IT structure, which includes IT compliance and security and PHI Read moreWas this helpful?
Industry Experience
mPowered IT has demonstrated expertise across diverse industries, including Healthcare, Environmental Services, Advertising & Marketing, and Technology. Clients commend their strong customer service, responsiveness, and ability to implement effective IT solutions. In Healthcare, they excelled in IT compliance and security; in Environmental Services, they successfully migrated operations to the cloud; in Advertising & Marketing, they swiftly addressed software issues. Overall, mPowered IT is a strong fit for clients seeking reliable IT support in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Environmental Services Other Industry Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
mPowered IT is consistently praised for its competitive pricing and overall value for money. Clients have noted that the company's services fit within their budgets while delivering high-quality results, as highlighted by one client who emphasized 'good value for cost.' Additionally, prompt responses and effective project execution further enhance the perceived value, with clients reporting seamless transitions and successful outcomes without additional costs. Overall, the sentiment is overwhelmingly positive regarding their cost-effectiveness.Was this helpful?
View projects from:
Was this helpful?
-
$10,000+Undisclosed50 - 249Duluth, GA
Services provided
70% IT Managed Services20% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
25% Help desk20% Security15% Network +610% Disaster Recovery10% Managed Hosting Services5% Hardware5% Managed Software Application & Solutions5% Other IT managed services5% TelecomSee all 3 projectsStandard Office Systems is a proficient provider of Managed IT Services, specializing in IT Management and Support for various businesses. With an impressive 100% positive feedback from clients, reviewers consistently commend their efficiency, responsiveness, and ability to maintain seamless operations without disruptions. Their commitment to client satisfaction and cost-effective solutions is a recurring theme across all reviews.
Reviews mention Puts the customer first
Standard Office Systems consistently prioritizes customer needs, as evidenced by a client's experience during a critical equipment failure while they were abroad. SOS proactively handled repairs without immediate payment, showcasing their commitment to client relationships. The seamless communication and rapid issue resolution further highlight their customer-first approach, with one client noting their service as invaluable to their operations. Overall, the sentiment reflects strong satisfaction with SOS's dedication to supporting their clients.-
Managed IT Services for Architectural Millwork Company
5.0 May 21, 2021Several years ago, my husband and I were out of the country on an extended vacation and it just so happened that we had a major equipment failure with our systems. SOS stepped in and made all the repairs, replaced equipment and kept us running, all without ever questioning or reaching out to us to secure up-front payment expenses. They personally knew our team and chain of command and the importance of keeping our systems running so that we could manufacture our product. Without a close, personal working relationship with their clients, most companies would not have made that financial investment without guarantee of payment or a signed contract. SOS is not just a vendor to us, we consider them a valuable partner.
Read Full Review
Was this helpful?
2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Pain Management Clinic
4.0 — Standard Office Systems provides ongoing IT services for a pain management clinic. Their responsibilities include upgrading the client's computers, maintaining their networks, and more. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Standard Office Systems regarding cost and value for money. One client noted significant savings, describing them as the 'most cost-effective full-time IT specialist in the office.' Another client highlighted their $2,200 monthly investment as providing exceptional ongoing support and efficiency, emphasizing their responsiveness and ability to resolve issues swiftly. Overall, the sentiment reflects a strong perception of value, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+$300+ / hr10 - 49Singapore, Singapore
Services provided
75% IT Managed Services5% BI & Big Data Consulting & SI5% Cloud Consulting & SI +35% IT Staff Augmentation5% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
10% Help desk15% Hardware15% Network +1110% Security5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Hosting Services5% Managed Software Application & Solutions5% Other IT managed services5% Software Evaluation5% Software Expert Witness5% Telecom5% Vendor Procurement & SelectionSee all 9 projectsIT BLOCK PTE. LTD. is a Managed IT Services provider specializing in IT Support Services, Outsourced IT Management, and Managed Information Technology. Reviews highlight their responsiveness, reliability, and timely delivery, with 100% of clients expressing satisfaction and praising their flexibility and understanding of client needs. Notably, 83% of reviewers commend their prompt communication and efficient project management.
Reviews mention Understands their clients' needs
Clients have consistently praised IT BLOCK PTE. LTD. for their deep understanding of client needs and requirements. One client highlighted their impressive responsiveness and ability to tailor solutions, stating, 'Their understanding of our needs and their quick response times are impressive.' Overall, the sentiment reflects strong satisfaction with IT BLOCK's commitment to meeting client expectations and delivering effective solutions.-
Managed IT Services for Software Development Company
5.0 Sep 10, 2021The workflow between our teams was good. Communication was via phone, WhatsApp and email. IT BLOCK kept us informed throughout the process with regular updates. Their understanding of our needs and their quick response times are impressive.
Read Full Review
Was this helpful?
5 of 7 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Export Company
4.5 — IT BLOCK PTE. LTD. provides managed IT services for an export company. The team handles on-site assistance, customer support, IT equipment purchasing, vendor selection, and IT asset management. Read moreWas this helpful?
Industry Experience
IT BLOCK PTE. LTD. has garnered positive feedback across diverse industries, including Supply Chain & Logistics, Information Technology, Manufacturing, Chemicals & Biotechnology, Software, Arts & Entertainment, and Energy & Natural Resources. Clients commend their expertise in IT infrastructure setup, project management, and responsive service, often highlighting the company's adaptability and value for cost. Overall, IT BLOCK is perceived as a reliable partner for organizations seeking IT solutions, particularly in tech-driven environments.
Read All ReviewsSelect Industry to see insights
Software Supply Chain, Logistics, and Transport Information technology Other Industry Manufacturing Chemicals & Biotechnology Arts, entertainment & music Energy & natural resourcesWas this helpful?
$4,873 Small sized enterprises $24,532 Small to Medium sized enterprises $46,525 Medium sized enterprisesView PackagesManaged IT Services Retainer
Depending on the size of your organization, we offer comprehensive maintenance of your IT infrastructure needs, from endpoint protection and IT hardware infrastructure to email administration. Focusing on high availability and customer service ensures we are there when you need us.Was this helpful?
-
-
$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% IT Managed Services10% AI Agents10% AI Development +710% Custom Software Development10% Customer Service Outsourcing10% Generative AI10% IT Staff Augmentation10% Mobile App Development10% UX/UI Design10% Web DevelopmentFocus Areas
15% Help desk40% Managed Software Application & Solutions20% Website Maintenance +310% Cloud Server Migration10% Managed Hosting Services5% IT BudgetingSee all 45 projectsRiseup Labs is an IT Managed Services company that excels in digital transformation through strategic planning, UX/UI design, and automation. They have received overwhelmingly positive feedback, with 95% of reviewers praising their innovative approach and effective project management. Clients commend their commitment to security, compliance, and delivering tangible results.
Industry Experience
Riseup Labs has demonstrated expertise across various industries, including Energy & Natural Resources, Gambling, Hospitality, Financial Services, Education, Gaming, Telecommunications, and Advertising. Feedback indicates strong project management, adaptability, and effective communication. Notable strengths include IoT development in Energy, UI/UX design in Gambling and Advertising, and app development in Financial Services and Education. Overall, they are well-regarded for their ability to understand client needs and deliver quality solutions, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Financial services IT Services Education Gaming Telecommunications Arts, entertainment & music Advertising & marketing Software Hospitality & leisure Energy & natural resources Gambling Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Riseup Labs reflects a generally positive sentiment regarding their cost and value for money. Many clients highlighted the company's pricing as fitting their budgets while delivering good value, as noted by one client who stated, 'their pricing fit our budget and offered good value for the cost.' However, some reviews indicated areas for improvement in cost and time estimation, with one client mentioning 'huge room for improvement in their cost and time estimation before the project.' Overall, clients appreciate the balance of quality and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchRiseup Labs is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Middle East Time (MET)
- Greenwich Mean Time (GMT)
- Pacific Standard Time (PST)
- Universal Coordinated Time (UTC)
Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Torrance, CA
Services provided
70% IT Managed Services20% Cybersecurity5% Compliance Consulting +15% IT Strategy ConsultingFocus Areas
10% Help desk15% Managed Hosting Services15% Other IT managed services +810% Disaster Recovery10% Governance & Compliance Assessments10% Network10% Security5% Cloud Server Migration5% Hardware5% IT Budgeting5% Vendor Procurement & SelectionSee all 6 projectsConsilien is a Managed IT Services provider offering comprehensive IT support, including IT infrastructure management, cybersecurity, and strategic IT planning. They are praised for their responsiveness, expertise, and client-centric approach, with 100% of reviewers highlighting their effective communication and technical proficiency. The majority of feedback is positive, emphasizing their reliability and personalized service.
Reviews mention Knowledgeable
Clients consistently commend Consilien for their extensive knowledge and expertise. One client highlighted the 'very smart executives and high-end IT knowledge,' while another noted the 'great depth of knowledge and experience' within the team. Additionally, a client praised the rapid response and effective solutions provided, demonstrating their capability. Overall, the sentiment regarding their knowledgeable staff is overwhelmingly positive, reflecting a strong alignment with client needs and expectations.-
IT Managed Services for Consulting
5.0 Jan 30, 2025I'm impressed by their very smart executives and high-end IT knowledge.
Read Full Review -
Cybersecurity & Managed IT Services for Metal Finishing Co
5.0 Feb 14, 2024Consilien has a great depth of knowledge and experience throughout their team. Coupled with their strong relationship management they are both capable and a pleasure to work with.
Read Full Review -
Managed IT Services for Massage Chairs Retailer
4.5 Apr 22, 2025The individuals that I contacted were very personable and extremely knowledgeable. In addition, they are easy to reach and we have very little downtime.
Read Full Review
Was this helpful?
5 of 6 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Managed Services for Consulting
5.0 — Consilien provides managed IT services for a business consulting company. The team manages the client's laptops and ensures that all devices have the latest updates and security software. Read moreWas this helpful?
Industry Experience
Consilien has demonstrated expertise across various industries, including Consumer Products, Arts & Entertainment, Consulting, Manufacturing, and more. Clients consistently praise their quick response times, knowledgeable staff, and effective IT management. The overall sentiment reflects a strong trust in their capabilities, particularly in IT infrastructure, cybersecurity, and managed services. This indicates a strong fit for businesses seeking reliable IT support and strategic advisement within these sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products Arts, entertainment & music Consulting Consumer products & services Manufacturing Other industriesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
Was this helpful?
-
-
$5,000+$25 - $49 / hr50 - 249Dubai, United Arab Emirates
Services provided
60% IT Managed Services20% IT Staff Augmentation10% Cloud Consulting & SI +110% CybersecurityFocus Areas
10% Help desk10% Disaster Recovery10% Hardware +810% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% Telecom5% Governance & Compliance Assessments5% Vendor Procurement & SelectionSee all 21 projectsNetcomm Global is a Managed IT Services provider specializing in managed network services and IT support. The company receives overwhelmingly positive feedback, with multiple clients highlighting their professionalism, timely delivery, and technical expertise. Approximately 86% of reviewers noted their exceptional customer support and value for cost, while 71% emphasized their effective IT management and network solutions.
Reviews mention High-quality work
Netcomm Global has received overwhelmingly positive feedback regarding the high quality of their work. Clients highlighted their exceptional managed network services, noting zero downtime and lag during critical events. One client praised their timely delivery and professional project management, while another emphasized the expertise of their technical staff in resolving cybersecurity issues and building a scalable network. Overall, the sentiment reflects satisfaction with Netcomm Global's professionalism and effective solutions.-
Managed Internet Network Services for E-Sports Broadcaster
4.5 Oct 3, 2023The project achieved impressive measurable outcomes, showcasing zero downtime and zero lag during tournament and broadcasting events. NetComm's top-notch managed network services played a pivotal role, ensuring seamless operations and the highest level of service quality.
Read Full Review -
IT Consulting & Cybersecurity for Digital Marketing Agency
5.0 Apr 4, 2023Very rarely do we see such a competent and highly skilled network staff who before suggesting any solution worked extensively on identifying my issues and addressing my needs and then provided a tailor-made yet scalable solution that is going to last for a long time.
Read Full Review
Was this helpful?
8 of 9 IT Managed Services reviews are 5 starsLess than $10,000 avg. project costRead 9 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Consulting & Cybersecurity for Digital Marketing Agency
5.0 — Netverse Global provides IT consulting services for a digital marketing agency. They've built out their network and now manage cybersecurity, provide guidance on the latest technology, and address Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Netcomm Global has received consistently positive feedback regarding their cost and value for money. Clients frequently noted that the pricing aligns well with their budgets, with one stating, 'Pricing fit our budget' and another emphasizing 'Good value for cost.' Overall sentiment reflects satisfaction, with clients appreciating the professional services delivered without compromising quality, as highlighted by a user who remarked on their 'excellent project management' and timely delivery, reinforcing their perceived value.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$50 - $99 / hr2 - 9Springfield, MO
Services provided
70% IT Managed Services20% Cybersecurity5% Application Management & Support +15% IT Strategy ConsultingFocus Areas
25% Help desk25% Disaster Recovery25% Managed Software Application & Solutions +125% SecuritySee all 6 projectsGRYD.IO is a Managed IT Services provider specializing in IT Support Services, including cybersecurity, helpdesk, and project management. Clients commend their expertise and proactive approach, with 100% of reviewers highlighting their impressive communication and commitment to excellence. Opportunities for improvement are minimal, with only one review suggesting enhancements in post-project support.
Reviews mention Proactive
Clients have consistently highlighted GRYD.IO's proactive communication and responsiveness as key strengths. For instance, one client noted their 'commendable' proactive communication during a cybersecurity project, while another emphasized their 'prompt response to issues' and commitment to enhancing IT infrastructure. Overall, the sentiment surrounding GRYD.IO's proactivity is highly positive, reflecting a strong dedication to client needs and project success.-
Cybersecurity Services for Penetration Testing Company
5.0 Feb 23, 2024Their responsiveness and proactive communication were commendable. What impressed us the most was their depth of knowledge, personalized approach, and unwavering commitment to ensuring our cybersecurity needs were met with precision.
Read Full Review -
Backend Platform for Insurance Company
5.0 Nov 23, 2023The prompt response to issues and proactive approach in enhancing our IT infrastructure showcased their commitment to excellence. Every worker takes accountability for their work and consistently provides the best answers for the assignments given.
Read Full Review
Was this helpful?
Industry Experience
GRYD.IO has demonstrated expertise across multiple industries, including IT Services, Financial Services, Supply Chain and Logistics, and Automotive. Clients commend their strong cybersecurity measures, proactive communication, and adaptability. In IT Services, they improved network performance and employee awareness. In Financial Services, they provided robust backend platform solutions. In Supply Chain, they efficiently handled IT support, while in Automotive, they ensured compliance with security policies. Overall, GRYD.IO is well-suited for clients seeking reliable IT management and cybersecurity solutions across these sectors.
Read All ReviewsSelect Industry to see insights
IT Services Financial services Supply Chain, Logistics, and Transport AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend GRYD.IO for its competitive pricing and strong value for money. One CEO highlighted that the pricing fit their budget and provided good value for the cost. Another client noted that GRYD.IO delivered exceptional service while adhering to budget constraints. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services, with clients appreciating the balance between affordability and the high level of expertise provided.Was this helpful?
View projects from:
Was this helpful?
-
-
$10,000+$100 - $149 / hr10 - 49Rockville, MD
Services provided
40% IT Managed Services30% Cybersecurity20% Compliance Consulting +110% IT Strategy ConsultingFocus Areas
25% Help desk15% Hardware15% Managed Hosting Services +710% Network10% Security5% Disaster Recovery5% Governance & Compliance Assessments5% IT Budgeting5% Managed Software Application & Solutions5% TelecomSee all 31 projectsOSIbeyond is a Managed IT Services provider excelling in IT Management, IT Support Services, and cybersecurity. With a flawless record of seamless transitions and high satisfaction, 100% of reviewers praise their professionalism, expertise, and responsive communication. Their services are lauded for reliability and efficiency, meeting deadlines consistently, and enhancing client IT infrastructure with proactive solutions.
Reviews mention Hard working
The sentiment of hard work is prominently highlighted in client feedback, particularly regarding OSIbeyond's project management capabilities. A client noted, "They work hard to minimize any impacts on our day-to-day work," emphasizing their dedication. Additionally, the client praised their ability to meet deadlines consistently, stating, "We've never missed any deadlines." Overall, the feedback reflects a strong appreciation for OSIbeyond's commitment and hardworking nature, with one client remarking, "Of all the vendors I've worked with, I'm most impressed by OSIbeyond."-
Managed IT Services for Secondary School Association
5.0 Dec 16, 2019They report to us about network or environment issues, and they make recommendations. Staff is assigned to implementation projects or other initiatives, and we've never missed any deadlines. They accurately state how long each project will take, and we have a good understanding of any of the network impacts. They work hard to minimize any impacts on our day-to-day work.
Read Full Review
Was this helpful?
1 of 1 Help desk reviews is 5 starsUnknown avg. project costHelp desk Experience
OSIbeyond has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers highlighting seamless project transitions and superior IT functionality. Clients consistently commend the company's professionalism, responsiveness, and technical expertise. Notably, 90% of clients praise their effective communication and project management, with timely delivery being a hallmark of their service. Overall, OSIbeyond's commitment to excellence has significantly enhanced clients' operational efficiency.
Read Most Recent ReviewWas this helpful?
Industry Experience
OSIbeyond has demonstrated expertise across various industries, including financial services, manufacturing, and several non-profit sectors. Clients consistently highlight their strengths in IT infrastructure management, cybersecurity, and seamless transitions from previous vendors. Notably, their comprehensive support has led to improved operational efficiency and satisfaction in fields like advertising, healthcare, and education. The positive sentiment indicates that OSIbeyond is particularly well-suited for organizations seeking reliable IT solutions and proactive cybersecurity measures.
Read All ReviewsSelect Industry to see insights
Other Industry Manufacturing Engineering IT Services Consulting Healthcare Hospitality & leisure Nonprofit Agriculture Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding OSIbeyond's cost and value for money is overwhelmingly positive. Clients have noted that OSIbeyond's pricing is competitive, with one stating, "their pricing fit our budget." Another client emphasized that they are spending less on better service compared to previous providers. Overall, clients appreciate the seamless service and quick response times, which enhance productivity, making OSIbeyond a cost-effective choice for managed IT services.Was this helpful?
-
-
$10,000+$150 - $199 / hr10 - 49San Francisco, CA
Services provided
65% IT Managed Services20% Cybersecurity15% Cloud Consulting & SIFocus Areas
20% Help desk20% Network20% Security +510% Disaster Recovery10% Hardware10% Managed Hosting Services5% IT Budgeting5% TelecomSee all 22 projectsXterra Solutions is a prominent provider of Managed IT Services, specializing in IT Support Services, IT Management, and Outsourced IT Management. Reviews consistently highlight their commitment to high-quality service and effective communication, with a 100% satisfaction rate among clients. Their proficiency in delivering tailored solutions and maintaining project timelines is particularly commendable.
Reviews mention Personable
Feedback from clients highlights Xterra Solutions, Inc.'s personable approach, with multiple reviews praising their technicians as 'highly skilled and very personable.' One client noted the 'responsive and thoughtful service' provided, while another emphasized the 'clear communication' and 'transparency about progress.' Overall, the sentiment regarding their personable nature is overwhelmingly positive, indicating a strong alignment with client needs and fostering a collaborative working relationship.-
Managed IT Services for Venture Capital Firm
5.0 Jan 23, 2024Responsive and thoughtful service. They have highly skilled and very personable technicians. None - They just get it, every single team member (there is consistency and they communicate so well).
Read Full Review
Was this helpful?
9 of 10 Help desk reviews are 5 stars2 new reviews for Help desk in past 6 months$50,000 – $199,999 avg. project costHelp desk Experience
Xterra Solutions has garnered overwhelmingly positive feedback in the Help Desk service sector, with 90% of reviewers praising their responsiveness and expertise. Clients consistently noted that the team provides exceptional support, effective communication, and timely project delivery, often exceeding expectations. Key strengths include proactive IT management, personalized solutions, and a commitment to aligning with client values. Notably, many clients reported improved operational efficiency, with one stating a 10-year record without data breaches attributed to Xterra's services.
Read Most Recent ReviewWas this helpful?
14 of 15 IT Managed Services reviews are 5 stars3 new reviews for IT Managed Services in past 6 months$50,000 – $199,999 avg. project costRead 15 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Venture Capital Firm
5.0 — Xterra Solutions, Inc. is helping a venture capital firm manage and support all of their infrastructures, from the network to end-users. They provide remote support, monthly service check-ins, and Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Xterra Solutions' competitive pricing and excellent value for money. One client noted, 'their pricing fit our budget,' while another emphasized, 'good value for cost.' The majority expressed satisfaction with the services delivered on time and within budget, reinforcing the sentiment of cost-effectiveness. Notably, clients appreciated the peace of mind and security improvements achieved, with one stating, 'the peace of mind they give me is priceless.' Overall, Xterra Solutions is perceived as a reliable partner that delivers exceptional service at a reasonable cost.Was this helpful?
-
-
$1,000+$150 - $199 / hr10 - 49Texarkana, TX
Services provided
50% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +210% IT Strategy Consulting5% Other IT Consulting and SIFocus Areas
15% Help desk15% Disaster Recovery15% Hardware +615% Network15% Security10% Telecom5% Cloud Server Migration5% Governance & Compliance Assessments5% IT BudgetingSee all 7 projectsComplete Computing Solutions is a Managed IT Services provider, specializing in IT Support Services, Outsourced IT Management, and network security. Across reviews, 100% of clients highlight their punctuality, professionalism, and detailed attention, with no suggested improvements. Positive aspects include responsive support and effective project management, with 83% of reviews noting their high ratings and cost-effective solutions.
Reviews mention Accessible
Clients have expressed a positive sentiment regarding the accessibility of Complete Computing Solutions. One client noted their responsiveness, stating they were 'always available to take my calls and adjust if necessary.' Additionally, the company's collaborative approach and teamwork were highlighted, reinforcing their commitment to client engagement and support. Overall, the feedback reflects a strong appreciation for their accessibility and communication throughout the project.-
IT Managed Services for Commercial Real Estate Brokerage Co
5.0 Dec 13, 2023They were great at project management and were always available to take my calls and adjust if necessary. Their whole company works as a team and are focused on successful job completions.
Read Full Review
Was this helpful?
7 of 7 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Services & Setup for Automotive Dealer Services Co
5.0 — Complete Computing Solutions has supplied and wired over 50 PC workstations with server backup and remote desktop capabilities for an automotive dealer services company. The team monitors all Read moreWas this helpful?
Industry Experience
Complete Computing Solutions demonstrates strong expertise across various industries, including Non-profit, Legal, Home Services, Real Estate, and Automotive. Clients appreciate their responsiveness, project management, and customer service, with notable strengths in network security, IT support, and system maintenance. Overall sentiment is highly positive, indicating that their technical capabilities and commitment to customer satisfaction make them a suitable partner for organizations in these sectors.
Read All ReviewsSelect Industry to see insights
Automotive Non-profit Legal Home Services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Complete Computing Solutions' competitive pricing and exceptional value for money. One client noted their engagement was cost-effective while another emphasized their pricing fit within budget constraints. Feedback indicates that the company not only meets but often exceeds expectations in service delivery, with one client stating, 'They got the job done in a timely manner and within budget.' Overall, sentiment regarding cost and value is overwhelmingly positive.Was this helpful?
-
-
$5,000+$100 - $149 / hr10 - 49Chicago, IL
Services provided
45% IT Managed Services20% Custom Software Development20% Cybersecurity +115% Unified Communications Consulting & SIFocus Areas
20% Help desk20% Managed Hosting Services20% Network +320% Telecom10% Disaster Recovery10% SecuritySee all 8 projectsTechNoir Solutions is a distinguished provider of Managed IT Services, offering comprehensive IT support and management to various sectors. Their clients commend their exceptional responsiveness and ability to meet deadlines, with 95% of reviewers highlighting successful project outcomes. Frequently praised for their communication and problem-solving skills, TechNoir Solutions excels in delivering tailored IT solutions, from server upgrades to cybersecurity, fostering long-term client relationships.
Reviews mention Proactive
TechNoir Solutions has received high praise for their proactive approach, consistently seeking improvements and cost-saving opportunities. One client noted their ability to proactively enhance security and functionality while managing budgets effectively. Additionally, their robust communication and rapid response times were highlighted, with direct daily interactions noted as a key strength. Overall, clients appreciate their commitment to treating each project as their own, demonstrating a strong alignment with client needs.-
IT Partnership with Coworking Company
5.0 Jan 4, 2019They keep us updated with technology and are constantly looking for ways to improve the security and functionality of our spaces. They manage to keep costs down and have a good ROI. They proactively look for ways to improve, all while doing their best to save you money.
Read Full Review
Was this helpful?
2 of 2 Help desk reviews are 5 stars$50,000 – $199,999 avg. project costHelp desk Experience
TechNoir Solutions has received overwhelmingly positive feedback for their Help desk services, with 100% of reviewers highlighting their expertise and reliability. Clients commend their ability to manage IT transitions smoothly and deliver projects on time and within budget. Notably, 90% of clients emphasize the company's strong communication and problem-solving skills, alongside their entrepreneurial mindset. Overall, TechNoir Solutions is recognized for their exceptional service and ability to adapt to client needs without any reported areas for improvement.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
TechNoir Solutions is frequently praised for its cost-effectiveness and value for money, with clients noting that their pricing aligns well with budgets. One client highlighted that they never worry about pricing due to their longstanding trust in TechNoir's work and billing. Another client emphasized that TechNoir manages to keep costs down while ensuring a good return on investment. Overall, sentiment regarding cost and value is highly positive, with no significant complaints on pricing found in the reviews.Was this helpful?
More responsive than most other service providers
Get in TouchTechNoir Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$5,000+$25 - $49 / hr50 - 249Johannesburg, South Africa
Services provided
90% IT Managed Services10% IT Strategy ConsultingFocus Areas
20% Help desk20% Network15% Telecom +610% Disaster Recovery10% Hardware10% Security5% Managed Hosting Services5% Managed Software Application & Solutions5% Other IT managed servicesSee all 7 projectsTurrito Networks is a Managed IT Services provider known for its comprehensive IT Management and IT Support Services. With a near-universal positive reception across reviews, they are praised for exceptional customer service, seamless communication, and tailored solutions. Notably, 100% of reviewers commend their ability to exceed expectations and integrate effectively within client operations. A minor suggestion for improvement is a quicker turnaround for VoIP issues.
Industry Experience
Turrito Networks has demonstrated expertise across diverse industries, including Consumer Products, Retail, Education, and Consulting. Clients consistently commend their responsiveness, strong project management, and ability to deliver tailored solutions. In the Consumer Products sector, they excelled in providing ruggedized IT equipment for schools, while in Retail, they facilitated seamless network implementations. Their work in Education highlights a commitment to mission alignment, fostering community engagement. Overall, sentiment is overwhelmingly positive, positioning Turrito Networks as a reliable partner in these sectors.
Read All ReviewsSelect Industry to see insights
Consumer Products Retail Education ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Turrito Networks' value for money, highlighting their exceptional service and cost-saving capabilities. One client noted a savings of approximately $40-50k monthly on WiFi, while another emphasized their willingness to exceed expectations and provide tailored solutions. Overall, clients appreciate the company's commitment to quality and effective communication, consistently finding their pricing justifiable given the high level of support and expertise provided.Was this helpful?
$330 Small to medium businesses, basic needs $660 Medium to large businesses, complex needs $1,100 Large enterprises, advanced data governanceView PackagesAI Readiness SLAs
Our AI Readiness SLAs offer tailored support packages to enhance your organization's security and compliance posture. Each package provides a combination of virtual or in-person training, regular assessments of Microsoft's Compliance and Secure Scores, and strategic planning through monthly and quarterly meetings. The Alpha package includes basic tWas this helpful?
-
$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
50% IT Managed Services20% Cybersecurity10% Call Center Services +210% Cloud Consulting & SI10% IT Strategy ConsultingFocus Areas
10% Help desk20% Network10% Disaster Recovery +610% Hardware10% Managed Hosting Services10% Managed Software Application & Solutions10% Other IT managed services10% Security10% Software EvaluationSee all 14 projectsReal IT Solutions, Inc is a Managed IT Services provider specializing in outsourced IT management, security solutions, and IT support services. Client reviews indicate a high satisfaction rate, with 90% of feedback highlighting their proactive and responsive approach. Customers praise their ability to enhance business efficiency, maintain security, and ensure minimal downtime, reflecting a consistent commitment to quality information technology services.
Reviews mention Knowledgeable
Clients consistently praise Real IT Solutions, Inc for their knowledgeable staff, highlighting the owner's expertise and understanding of complex technical requirements. One client noted their effective implementation of a multi-level security system and efficient phone management. Despite some concerns regarding response times due to company growth, overall sentiment remains positive, with clients appreciating the team's ability to meet project goals and provide tailored solutions.-
IT Services for Automotive Checking Fixtures Manufacturer
5.0 Jun 22, 2023Their friendliness and the owners knowledge of information.
Read Full Review
Was this helpful?
10 of 11 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 months$200,000 – $999,999 avg. project costRead 11 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Support for Dental Services Company
5.0 — Real IT Solutions, Inc provides managed IT services for a dental services company. The team handles all issues related to the client's computers, network, and software. Read moreWas this helpful?
Industry Experience
Real IT Solutions, Inc has received positive feedback across various industries, including Medical, Manufacturing, Automotive, Education, and Consumer Products. Clients commend their responsiveness, expertise in IT management, and ability to enhance operational efficiency. The Medical and Manufacturing sectors particularly highlight the provider's focus on IT security and network management. Overall, sentiment is highly favorable, indicating strong alignment with clients' needs, making them an excellent choice for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Other Industry Medical Manufacturing Automotive Sports Consumer Products EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Real IT Solutions, Inc for their cost-effectiveness and value for money. One client noted the 'pricing fit our budget' and emphasized the 'good value for cost.' Another remarked on their transparency in quotes, stating they are 'usually very spot on,' which enhances trust. Overall, the sentiment is positive, with many clients expressing satisfaction with the quality of service relative to the investment, describing it as a significant improvement to their operations.Was this helpful?
-
-
$25,000+$50 - $99 / hr10,000+Dubai, United Arab Emirates
Services provided
10% IT Managed Services30% AI Development20% Generative AI +410% AR/VR Development10% Custom Software Development10% Low/No Code Development10% OtherFocus Areas
15% Help desk25% Managed Software Application & Solutions15% Security +415% Telecom15% Vendor Procurement & Selection10% Software Evaluation5% Governance & Compliance AssessmentsSee all 2 projectsCSP Solutions is an IT Managed Services provider specializing in developing middleware solutions for seamless integration with hospital systems. Client feedback highlights their organized and accommodating nature, with 100% of reviewers noting positive project management. While their collaborative skills with developers could improve, the overall impact of their services is extremely positive.
Industry Experience
CSP Solutions has demonstrated expertise across the manufacturing and healthcare industries. In manufacturing, they effectively developed an ERP system that enhanced operational efficiency, resulting in a 10% increase in customer satisfaction. Feedback emphasized their ability to handle complex requirements and deliver on time, though occasional QA issues were noted. In healthcare, they excelled in creating middleware solutions to facilitate communication between mobile applications and hospital systems, showcasing strong project management and responsiveness. Overall, feedback indicates that CSP Solutions is a reliable partner for companies seeking tailored software solutions.
Read All ReviewsSelect Industry to see insights
Other industries ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CSP Solutions demonstrates strong value for money, as evidenced by client feedback highlighting transparency in pricing and satisfaction with project outcomes. One client noted a $250,000 investment, emphasizing positive engagement and responsiveness from their project manager. Another client, who invested $60,000, praised the timely delivery of a complex ERP system that significantly boosted customer satisfaction. Overall, clients appreciate the company's ability to meet complex requirements while maintaining cost-effectiveness.Was this helpful?
View projects from:
Was this helpful?
$1,000 Companies with less than 10 servers $1,500 Companies with over 10 servers $3,000 Companies with over 20 serversView PackagesStandard Server Management Package
Standard Server Management Package is a comprehensive service package designed to manage IT services. This package includes a wide range of services such as server monitoring, patch management, security management, backup and recovery, and performance tuning. Our team of experts will ensure that your servers are running at optimal levels while miniWas this helpful?
-
$1,000+$100 - $149 / hr10 - 49Franklin Township, NJ
Services provided
70% IT Managed Services30% CybersecurityFocus Areas
20% Help desk20% Security15% Hardware +415% Network10% Disaster Recovery10% Governance & Compliance Assessments10% Managed Hosting ServicesSee all 15 projectsAscendant Technologies, Inc. is a Managed IT Services provider offering comprehensive IT management, support services, and cybersecurity solutions. The reviews indicate a high level of client satisfaction, with 100% of reviewers highlighting their responsive and knowledgeable staff. Clients appreciate Ascendant's seamless integration as an outsourced IT partner, citing significant improvements in IT efficiency and a strategic approach to technology management.
Reviews mention Attentive
Clients express strong satisfaction with Ascendant Technologies, Inc.'s attentiveness and responsiveness. One client noted their proactive approach, stating they often identify issues before being notified. They emphasized the company's availability, highlighting a specific instance where support was provided immediately during a copier transition. Overall, feedback reflects a high level of professionalism, with clients appreciating the prompt response times and ongoing support, contributing to a positive sentiment towards the company.-
IT Services for Insurance Company
5.0 Apr 21, 2021They’re very attentive and are always available when we need them. For example, we just switched our copier from Kyocera to a Cannon. It was 8 a.m. and they were on the phone with the Cannon rep walking us through how to set it up.
Read Full Review
Was this helpful?
9 of 10 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 10 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Physics Lab
5.0 — Ascendant Technologies initially provided a network security audit for a physics lab. They are now providing ongoing managed IT services. This involves network vulnerabilities assessment. Read moreWas this helpful?
Industry Experience
Ascendant Technologies, Inc. has garnered positive feedback across various industries, including eCommerce, Manufacturing, Healthcare, Chemicals & Biotechnology, Government, Real Estate, and Financial Services. Clients commend their exceptional IT support, cybersecurity expertise, and responsiveness. The overall sentiment reflects satisfaction with their tailored solutions, effective project management, and ability to integrate seamlessly with existing teams. Industries such as eCommerce and Healthcare particularly benefit from their managed IT services, making Ascendant a strong contender for businesses seeking reliable technical partnerships.
Read All ReviewsSelect Industry to see insights
eCommerce Manufacturing Consumer products & services Chemicals & Biotechnology Healthcare Government Legal Real estate Advertising & marketing Business services Financial servicesWas this helpful?
View projects from:
Was this helpful?
-
-
$1,000+$150 - $199 / hr50 - 249Lubbock, TX
Services provided
55% IT Managed Services25% Cybersecurity10% Cloud Consulting & SI +110% IT Strategy ConsultingFocus Areas
25% Help desk25% Other IT managed services15% Security +75% Disaster Recovery5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Managed Hosting Services5% Network5% TelecomSee all 1 projectsVector Choice is an IT management and organizational security company, known for implementing effective policies that assist clients in compliance with security requirements. Reviewers note that 100% of them find Vector Choice's project management reliable, with prompt responses and unique problem-solving abilities. The recent improvement in their scheduling practices has been positively received, enhancing client satisfaction.
Industry Experience
Vector Choice has demonstrated expertise primarily in the Advertising & Marketing industry, providing IT management and security solutions. Clients commend their ability to implement compliance policies effectively, contributing to successful audits. Overall sentiment indicates strong satisfaction with their project management, responsiveness, and innovative problem-solving capabilities. Companies seeking IT and security solutions in the Advertising & Marketing sector would find Vector Choice to be a suitable partner due to their proven track record and alignment with client values.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Vector Choice's competitive pricing and strong value for money. One CTO noted that their pricing fit the budget while also providing good value for cost, indicating satisfaction with the financial aspects of their engagement. Overall sentiment reflects a positive perception of the company's pricing strategy, aligning well with client expectations and project needs.Was this helpful?
-
$1,000+Undisclosed50 - 249Atlanta, GA
Services provided
50% IT Managed Services25% Application Management & Support25% IT Staff AugmentationFocus Areas
25% Help desk25% Hardware10% IT Budgeting +710% Security5% Disaster Recovery5% Managed Hosting Services5% Managed Software Application & Solutions5% Network5% Other IT managed services5% TelecomSee all 3 projectsCortavo is a Managed IT Services provider specializing in IT Support Services and IT Management. Reviews indicate strong customer satisfaction, with clients praising their responsive help desk support and customized solutions. Approximately 80% of reviews highlight their effective communication and problem-solving capabilities, while a smaller percentage, around 20%, suggest potential areas for improvement in project management and service rollout timeliness.
Reviews mention Customized support
Cortavo has received positive feedback regarding their customized support, with clients highlighting their ability to tailor services to specific needs. One client noted their 'willingness to offer custom services' and described them as 'solutions-focused.' Another praised their 'customizable packages' and quick response times. Overall, clients appreciate the knowledgeable staff and effective help desk support, although some suggest improvements in timeliness and project management communication.-
IT Services for Accounting Company
4.0 Jul 26, 2022Their willingness to offer custom services is their main strength. Cortavo is very solutions-focused. Typically, I can go to the project manager with any issue, and they will present a creative solution. the Cortavo staff is very knowledgeable.
Read Full Review -
Managed IT Services for Music Collective
5.0 Apr 26, 2022There ability to customize packages and their response time and knowledge.
Read Full Review
Was this helpful?
2 of 3 IT Managed Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsIT Managed Services PROJECT HIGHLIGHT
Help Desk Support for Financial Consulting Company
5.0 — Cortavo provides help desk support to a financial consulting company. They migrated employee accounts from GoDaddy to Microsoft, built secure Teams channels, and continue to support daily help desk Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cortavo has received positive feedback regarding their cost and value for money. Clients report reasonable pricing, with one noting an investment of approximately $2,000 monthly, which they deemed worth every penny due to the quality of service and responsiveness. Another client highlighted that Cortavo's pricing structure does not penalize for inquiries, enhancing perceived value. However, there were initial billing issues, though these were resolved, indicating areas for improvement in invoicing processes.Was this helpful?
More responsive than most other service providers
Get in TouchCortavo is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
-
-
$1,000+$100 - $149 / hr50 - 249New Rochelle, NY
Services provided
50% IT Managed Services10% CRM Consulting and SI10% Cloud Consulting & SI +310% Cybersecurity10% IT Strategy Consulting10% Other Application DevelopmentFocus Areas
10% Help desk20% Disaster Recovery10% Hardware +610% Managed Hosting Services10% Managed Software Application & Solutions10% Network10% Other IT managed services10% Security10% TelecomSee all 21 projectsComputer Solutions East is a Managed IT Services provider that specializes in IT support services, particularly in Microsoft solutions, including email, Microsoft 365, and licensing management. The company has received overwhelmingly positive feedback, with the majority of clients highlighting their responsiveness, technical expertise, and customer-focused approach. Approximately 95% of the reviews commend their efficient project management and timely communication, while a small percentage suggests improvements in communication during peak times.
12 of 13 IT Managed Services reviews are 5 stars2 new reviews for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 13 ReviewsIT Managed Services PROJECT HIGHLIGHT
Technical Help Desk for Manufacturing Startup
5.0 — Computer Solutions East provides ongoing technical support. Working as an on-call support desk, they are available to solve problems and work on technical tasks. Read moreWas this helpful?
Industry Experience
Computer Solutions East demonstrates notable expertise across various industries, including Education, Manufacturing, Automotive, and Nonprofit. Clients commend their responsiveness, effective communication, and technical proficiency, particularly in Microsoft solutions. The overall sentiment is positive, highlighting their abilities in project management and customer support. Educational institutions appreciate their adaptability, while manufacturing and automotive sectors benefit from their tailored IT solutions. Organizations seeking reliable IT support, especially in Microsoft environments, will find Computer Solutions East a fitting choice.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Manufacturing Automotive Consulting Retail Nonprofit Other Industry Legal Government Food & Beverages Healthcare Financial services Software Education Other industries ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Computer Solutions East consistently highlights their strong value for money and cost-effectiveness. Clients noted that their pricing fit within budget constraints while delivering high-quality services. For instance, one client appreciated the 'good value for cost' and another emphasized the 'fair price estimate' received. Overall, sentiments reflect satisfaction with the company's responsiveness and professionalism, reinforcing the perception that their services are a worthwhile investment.Was this helpful?
View projects from:
New York City, New York (5) Boca Raton, Florida (2) Edison, New Jersey (1) Brooklyn, New York (1) Greensboro, North Carolina (1) Houston, Texas (1) Fairfield, Connecticut (1) Kankakee, Illinois (1) Vincentown, New Jersey (1) Cranford, New Jersey (1) New Smyrna Beach, Florida (1) Ocala, Florida (1) Delray Beach, Florida (1) Palm Springs, California (1) San Jose, California (1) Denver, Colorado (1) Boston, Massachusetts (1) Englewood Cliffs, New Jersey (1) Totowa, New Jersey (1) Pomona, New York (1) Piedmont, California (1)Was this helpful?
-
$1,000+$150 - $199 / hr10 - 49Concord, CA
Services provided
70% IT Managed Services20% IT Strategy Consulting10% Cloud Consulting & SIFocus Areas
20% Help desk30% Managed Hosting Services20% Network +410% Managed Software Application & Solutions10% Security5% Disaster Recovery5% HardwareSee all 10 projectsPrecision IT Consulting is a Managed IT Services provider specializing in comprehensive IT management and support services. Across various reviews, they are praised for their responsiveness, professional communication, and commitment to client satisfaction, with no significant areas for improvement noted. More than 85% of reviewers highlight their proactive approach and personalized service, often emphasizing their effective ticketing system and quick problem resolution.
2 of 2 Help desk reviews are 5 starsLess than $10,000 avg. project costHelp desk Experience
Precision IT Consulting has received overwhelmingly positive feedback in their Help desk service, with 100% of reviews indicating satisfaction. Clients commend their responsiveness and communication, with 80% highlighting prompt support and organized project management. One client noted improved IT security and infrastructure mapping, while another appreciated quick laptop repair. Overall, the company's expertise in IT consulting and helpdesk support is consistently recognized, making them a strong candidate for similar projects.
Read Most Recent ReviewWas this helpful?
11 of 12 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 12 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Consulting Services for Medical Device Startup
5.0 — Precision IT Consulting provided IT consulting services for a medical device startup. The team fixed the client's laptop after a crash. Read moreWas this helpful?
Industry Experience
Precision IT Consulting has demonstrated expertise across various industries, including Financial Services, Manufacturing, Non-profit, Medical, Legal, and Government. Feedback highlights their strengths in IT security, infrastructure management, and responsive support. Clients commend their proactive approach and ability to tailor solutions to specific needs, fostering positive sentiment across all sectors. Their personalized service and commitment to client satisfaction make them a solid choice for organizations seeking IT consulting in these fields.
Read All ReviewsSelect Industry to see insights
Construction Financial services Manufacturing Engineering Non-profit Medical Consulting Other Industry Government Legal Energy & natural resourcesWas this helpful?
View projects from:
This provider is fluent in 1 language:
- English
Was this helpful?
-
$5,000+$150 - $199 / hr10 - 49Austin, TX
Services provided
70% IT Managed Services10% Cloud Consulting & SI10% Cybersecurity +110% IT Strategy ConsultingFocus Areas
15% Help desk25% Network25% Security +410% Disaster Recovery10% Hardware10% Managed Software Application & Solutions5% IT BudgetingSee all 8 projectsTechProComp is a Managed IT Services provider specializing in IT Support Services and Outsourced IT Management. They are well-regarded for their prompt, responsive, and professional approach, with 100% of reviewers appreciating their customer service and problem-solving abilities. Clients consistently note their efficiency and the ability to meet or exceed project timelines, with 83% of reviews highlighting their effective communication and support in addressing IT challenges.
Reviews mention Flexible
Clients have expressed positive sentiments regarding TechProComp's flexibility in addressing their needs. One client noted, 'Slobo and his team have been incredibly professional and knowledgeable. They have been able to be flexible with our needs,' highlighting their adaptability throughout the project. Overall, feedback indicates that TechProComp is responsive and communicative, effectively managing client requirements and delivering on time, which reinforces their reputation for flexibility.-
Managed IT Services & Consulting for Engineering Company
5.0 May 2, 2025Slobo and his team have been incredibly professional and knowledgeable. They have been able to be flexible with our needs. They are communicative, thorough, and responsive. We enjoyed working with them.
Read Full Review
Was this helpful?
6 of 7 IT Managed Services reviews are 5 stars1 new review for IT Managed Services in past 6 monthsLess than $10,000 avg. project costRead 7 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services & Consulting for Engineering Company
5.0 — TechProComp replaced IT network hardware, improved wireless coverage, and enhanced cable management for a geotechnical engineering firm. The client's goal was to modernize their outdated technology. Read moreWas this helpful?
Industry Experience
TechProComp has demonstrated expertise across various industries, including Construction, Consumer Products, Software, Energy & Natural Resources, Consulting, IT Services, Manufacturing, and Healthcare. Clients commend their professionalism, responsiveness, and customer-focused approach, noting significant improvements in IT infrastructure, network security, and operational efficiency. Overall sentiment is highly positive, particularly in sectors that require rapid response and tailored IT solutions, making TechProComp a reliable partner for businesses seeking robust managed IT services.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Consulting IT Services Construction Consumer Products Software Manufacturing HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TechProComp's competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while providing great value, and another emphasized the company's reasonable prices alongside impressive customer service. Overall, the sentiment reflects satisfaction with the cost-effectiveness of TechProComp's services, with clients appreciating the quality of service relative to the investment made.Was this helpful?
-
-
$5,000+$200 - $300 / hr50 - 249San Jose, CA
Services provided
25% IT Managed Services15% Other IT Consulting and SI10% BI & Big Data Consulting & SI +610% Cloud Consulting & SI10% Cybersecurity10% IT Strategy Consulting10% Robotics Process Automation5% Custom Software Development5% Enterprise App ModernizationFocus Areas
20% Help desk30% Security10% Cloud Server Migration +410% Disaster Recovery10% Governance & Compliance Assessments10% Managed Software Application & Solutions10% NetworkSee all 9 projectsZAG Technical Services is a premier provider of Managed IT Services, specializing in IT Support Services and Outsourced IT Management. They consistently receive positive feedback, with clients highlighting their project management, rapid response times, and IT consulting expertise. Notably, over 90% of reviewers praise their ability to act as an extension of the client's IT team, enhancing infrastructure and cybersecurity.
2 of 2 Help desk reviews are 5 stars$10,000 – $49,000 avg. project costHelp desk Experience
ZAG Technical Services has received overwhelmingly positive feedback for their Help Desk services, with 100% of the reviews highlighting their expertise in IT security and project management. Clients commend their responsiveness, effective communication, and ability to resolve issues swiftly. Key strengths include a strong alignment with client culture and a dedicated support structure. Notably, both reviewers reported improved operational efficiency and high satisfaction, with no expressed areas for improvement.
Read Most Recent ReviewWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ZAG Technical Services is consistently praised for providing excellent value for money, with clients noting their competitive pricing and high-quality service. One client highlighted that ZAG's pricing fit their budget while offering great value, while another emphasized staying under budget and completing projects on time. Overall, the sentiment reflects satisfaction with their cost-effectiveness and the personalized support they deliver, reinforcing their reputation as a reliable IT partner.Was this helpful?
View projects from:
Was this helpful?
View PackagesComplete Managed IT Services
ZAG offers a variety of IT managed service and security plans that are designed to fit a wide scope of business needs. Whether a mid-market enterprise or small business, our flexible pricing ensures you only pay for the services you need. Pricing varies based on user count. Contact us to discuss your specific needs and for a tailored estimate.Was this helpful?
-
UndisclosedUndisclosed250 - 999North Little Rock, AR
Services provided
40% IT Managed Services15% CRM Consulting and SI15% Cloud Consulting & SI +215% Cybersecurity15% IT Strategy ConsultingFocus Areas
15% Help desk20% Network20% Security +710% Managed Software Application & Solutions10% Other IT managed services5% Governance & Compliance Assessments5% Hardware5% IT Budgeting5% Software Evaluation5% Vendor Procurement & SelectionSee all 20 projectsAscend Technologies is a prominent Managed IT Services provider offering comprehensive IT Management, IT Support Services, and Outsourced IT Support. With a 99.1% approval rate, clients frequently commend their detail-oriented project management and responsiveness. They excel in cybersecurity, infrastructure updates, and cloud solutions, ensuring minimal downtime and enhanced productivity for diverse industries, including nonprofits and real estate. Their consistent quality and strategic planning are widely appreciated.
Reviews mention Customized support
Ascend Technologies has received highly positive feedback regarding its customized support, with clients noting the company's exceptional understanding of their specific needs. One client praised the tailored solutions and proactive approach, highlighting the impressive follow-up and documentation provided. The feedback underscores Ascend Technologies' ability to offer scalable IT services that adapt to the growth of businesses, establishing a strong rapport and delivering consistent, high-quality support.-
Helpdesk & Managed Services for Management Consulting Firm
5.0 Feb 8, 2018The experience has been extremely positive. They understand our company and take the time to formulate tailored solutions. The team is proactive with testing and other services, and the help desk crew has remained fairly consistent over the course of our relationship.
Read Full Review
Was this helpful?
13 of 17 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 17 ReviewsIT Managed Services PROJECT HIGHLIGHT
Managed IT Services for Marketing Agency
5.0 — Ascend Technologies (formerly Switchfast Technologies) offers managed IT services to a marketing agency. They oversee communication products, implement cybersecurity measures, and respond to Read moreWas this helpful?
Industry Experience
Ascend Technologies has received positive feedback across various industries, notably in education, advertising and marketing, financial services, and nonprofit sectors. Clients commend their expertise in cybersecurity, IT infrastructure management, and proactive support, which enhances operational efficiency. The education sector highlights their ability to tailor solutions for unique challenges, while the advertising and marketing clients appreciate their responsive service and strategic IT planning. Overall, Ascend Technologies is well-suited for organizations seeking reliable IT support, especially those in education and marketing.
Read All ReviewsSelect Industry to see insights
Education Advertising & marketing Other industries Financial services Legal Manufacturing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ascend Technologies is often regarded as a cost-effective IT service provider, offering good value for money. Clients have noted that the pricing is competitive, particularly for the level of service received. For example, one client highlighted that Ascend Technologies was the most cost-effective option compared to other vendors, while another mentioned they appreciated the proactive measures taken to prevent issues, which ultimately saved costs. Overall, feedback indicates a strong satisfaction with the balance of quality and pricing.Was this helpful?
-
-
$25,000+$25 - $49 / hr250 - 999Chennai, India
Services provided
15% IT Managed Services30% Custom Software Development15% Back Office Outsourcing +614% Low/No Code Development10% AI Development5% AR/VR Development5% Finance & Accounting Outsourcing (FAO)5% IoT Development1% BI & Big Data Consulting & SIFocus Areas
40% Help desk50% Managed Software Application & Solutions10% Governance & Compliance AssessmentsSee all 2 projectsiSolve Technologies Europe B.V. is a technology solutions provider specializing in customized platforms like iStart for efficient employee onboarding processes. The company receives positive feedback for transparency and responsive support, with 100% of reviewers highlighting their satisfaction with the platform's impact on recruitment. Some feedback suggests potential improvements in pricing and feature expansion.
Industry Experience
iSolve Technologies has garnered positive feedback in the financial services industry, particularly for their customized employee onboarding platform, iStart. Clients appreciate their transparency and responsive customer service, which has significantly improved recruitment processes. Overall, they are viewed as a reliable partner capable of delivering tailored solutions, with a strong focus on customer support. Potential clients in financial services seeking efficient onboarding solutions may find iSolve to be a good fit.
Read All ReviewsSelect Industry to see insights
Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of iSolve Technologies Europe B.V. have noted a generally positive sentiment regarding the company's pricing transparency and value for money. One client highlighted the initial project cost of $4,500, with an additional $1,500 for upgrades, appreciating the support and responsiveness from the team. However, some feedback suggested that while the pricing is transparent, it could be lower, and additional features could enhance the basic product's value.Was this helpful?
-
$1,000+$100 - $149 / hr10 - 49
Services provided
50% IT Managed Services50% Web DesignFocus Areas
25% Help desk50% Managed Hosting Services25% SecuritySee all 15 projectsIntruig.com, operating under the brand names StrongWP and Strong Social, offers comprehensive web development, SEO, and digital marketing services. Across their reviews, StrongWP is praised for enhancing website performance and design, with clients noting significant improvements in speed and user engagement. Strong Social is lauded for effective lead generation and social media management, resulting in increased visibility and ROI. Nearly all reviewers highlight the company's exceptional communication and client-focused approach, with no significant negative feedback reported.
Reviews mention Results-oriented
Intruig.com has received positive feedback regarding its results-oriented approach. Clients have noted impressive outcomes, such as a reported 5x ROI and significant growth in social media engagement. One client highlighted the effectiveness of Intruig.com's LinkedIn lead generation services, which led to increased face-to-face meetings and online interactions. Overall, clients appreciate the efficient communication and personalized service, which contribute to achieving their business goals.-
Social Media Campaign for Cannabis Consulting Firm
5.0 Nov 16, 2019We have received at lead 5x ROI since working with Strong Social. These guys have been great at delivering "our message" and offering insight of how to improve our message. Group meetings, quick results.
Read Full Review -
Social Media Marketing for Small Business Consulting
5.0 May 16, 2019The most important result was the influx of engagement I experienced because of the LinkedIn lead generation efforts. I had more face-to-face meetings and online interaction, so the project was a success from that perspective. They knew exactly what I needed and helped me achieve my goals. Because of the success with Strong Social, more opportunities opened for me and my business.
Read Full Review
Was this helpful?
Industry Experience
Intruig.com has demonstrated expertise across various industries, including education, advertising & marketing, business services, financial services, and legal cannabis. Clients consistently highlight their strengths in web development, SEO optimization, and social media management. Feedback indicates a strong ability to enhance website performance and user engagement, as well as effective communication and project management. Overall, Intruig.com is well-suited for businesses seeking reliable digital solutions, especially in sectors requiring robust online presence and lead generation.
Read All ReviewsSelect Industry to see insights
Education Other industries Advertising & marketing Business services Legal Cannabis Financial services Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised StrongWP for delivering exceptional value for money, noting their competitive pricing and thorough service. One client highlighted that they received ongoing support and updates without exceeding budget, while another emphasized the cost-effectiveness of their services, achieving significant lead generation at a lower cost. Overall sentiment reflects satisfaction with the company's pricing structure, with clients feeling they received more than they paid for, reinforcing StrongWP's reputation as a reliable partner.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$200 - $300 / hr10 - 49Allentown, PA
Services provided
20% IT Managed Services25% Custom Software Development20% Accounting +315% UX/UI Design10% Low/No Code Development10% Web DesignFocus Areas
25% Help desk25% Security20% Managed Hosting Services +310% Disaster Recovery10% Hardware10% NetworkSee all 44 projectsKDG is an IT Managed Services provider offering comprehensive Information Technology Services, including IT support, consulting, and system integration. The reviews reflect overwhelmingly positive feedback, with clients praising their responsiveness, attention to detail, and ability to handle complex projects. Approximately 80% of reviewers highlight their personalized approach and effective communication, resulting in minimal downtime and successful project outcomes.
Reviews mention Well-organized projects
KDG has received consistently positive feedback regarding their project organization and management. Clients have noted their strong communication skills, attention to detail, and ability to manage timelines effectively. One client highlighted the professionalism and clear communication from KDG's project manager, while another commended their organized approach, stating that KDG's project management is excellent and keeps everyone informed. Overall, the sentiment reflects a high level of satisfaction with KDG's ability to execute well-organized projects.-
Zoho Analytics Dashboard Overhaul for Microsoft CSP Company
5.0 Sep 29, 2023KDG is very responsive and communicates well. Very good communication and organization; the assigned KDG agents are a pleasure to work with.
Read Full Review -
Custom Web App Dev for Telecommunications Services Company
5.0 Apr 21, 2020They have an incredibly high level of organization and pay attention to detail. They’re very organized. They utilize Zoho to do most of their project tracking, so they have a ton of online tools. They’re incredibly communicative, deadline-driven, and know when their sprints are.
Read Full Review -
Custom Web App Development for Law Tutoring Platform
5.0 Apr 20, 2020They’ve performed really well. We use Zoho to track the project and email, phone, and Zoom to stay in contact. We have a weekly meeting to provide updates. KDG is very transparent and organized—we haven’t run into any issues.
Read Full Review -
Web Redesign, SEO, & Digital Marketing for Insurance Company
5.0 Oct 8, 2018They’re currently working on multiple projects for us, but their exceptional planning skills have yet to decline. We use Google Docs and the project board on Zoho CRM to coordinate the schedules and keep of our progress via regular phone conferences and emails. So far, they’ve met every milestone.
Read Full Review -
Custom Web App Development for Telecommunications Firm
5.0 Aug 27, 2024KDG has very strong project management. Their team is organized, communicative, and highly aware of all the project's moving parts. Parts of the project are occasionally underestimated, but that has improved over time.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
KDG's pricing is generally perceived as competitive, providing substantial value for the investment. Clients have noted that their costs align with the quality of service received, with one stating that KDG's fees were significantly lower than competitors for similar projects. However, some reviews did express concerns about costs exceeding initial estimates, leading to dissatisfaction. Overall, the sentiment regarding KDG's value for money remains positive, with many clients affirming that their services led to improved operational efficiency and successful project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchKDG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Allentown, Pennsylvania (5) Bethlehem, Pennsylvania (4) Baltimore, Maryland (3) New York City, New York (2) Emmaus, Pennsylvania (2) Chicago, United States (1) Springfield, Pennsylvania (1) Miami, Florida (1) Oak Park, Illinois (1) Richmond, Indiana (1) Hoboken, New Jersey (1) Houston, Texas (1) Hudson, Ohio (1) Irvine, California (1) Lake Forest, California (1) Colorado Springs, Colorado (1) Prosper, Texas (1) Dallas, Texas (1) Charlotte, North Carolina (1) Harrisburg, Pennsylvania (1) State College, Pennsylvania (1) Vero Beach, Florida (1) Nazareth, Pennsylvania (1) Bend, Texas (1) Brookfield, Connecticut (1) Rossville, Indiana (1) Farmington, Pennsylvania (1) Orange County, California (1)Was this helpful?
-
-
$25,000+$25 - $49 / hr1,000 - 9,999Sofiivska Borshchahivka, Ukraine
Services provided
10% IT Managed Services30% Custom Software Development20% E-Commerce Development +415% BI & Big Data Consulting & SI13% Application Testing10% Web Design2% CybersecurityFocus Areas
20% Help desk20% Disaster Recovery20% Network +220% Other IT managed services20% SecuritySee all 7 projectsCiklum is a professional IT outsourcing and software development company, providing services such as development resources, software and hardware solutions, and managed services. According to client feedback, 100% of reviewers commend their professionalism and capacity to integrate seamlessly with client teams. While the quality of their workforce and management is noted positively, 17% suggest improvements in areas like bug resolution and recruitment speed.
Reviews mention High-quality work
Ciklum consistently receives high praise for delivering high-quality work across various projects. Clients commend their efficiency, professionalism, and the capability of their skilled workforce. For instance, a CTO noted the satisfaction of users with their products and the exceptional performance of Ciklum's developers. Similarly, a development manager remarked on their team's quick execution and outstanding onboarding process. Overall, the sentiment reflects strong client satisfaction and confidence in Ciklum's ability to meet project demands.-
Development for English Education Platform
4.5 Feb 19, 2019However, we’re pleased with the work Ciklum provides. They’re efficient, highly skilled, and can execute instructions quickly. Their team raced through the onboarding process without difficulty, which was outstanding.
Read Full Review -
Development and QA Resources for Presentation Software
5.0 Feb 22, 2018The collaboration is largely between them and our internal developers and QA. The quality of their people is comparable to the resources on our in-house team.
Read Full Review
Was this helpful?
Industry Experience
Ciklum has demonstrated expertise across various industries including Information Technology, Healthcare, Hospitality, and Advertising. Clients commend their responsiveness, professionalism, and ability to integrate seamlessly as part of the team. Overall sentiment is positive, with notable strengths in software development and project management. Each industry engagement highlights Ciklum's ability to deliver tailored solutions, making them a suitable partner for companies seeking development resources and technical support.
Read All ReviewsSelect Industry to see insights
Consumer Products Software Hospitality & leisure Advertising & marketing IT Services Information technology HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ciklum as offering good value for money, particularly in comparison to local alternatives. One client noted a spend of $20,000 for satisfactory results, while another highlighted a $120,000 investment for effective product development. However, some feedback indicated a desire for more transparent tiered pricing models. Overall, clients appreciate Ciklum's professionalism and responsiveness, though there are mentions of unexpected costs for bug fixes, suggesting room for improvement in pricing clarity.Was this helpful?
View projects from:
Was this helpful?
-
-
$5,000+$150 - $199 / hr10 - 49Austin, TX
Services provided
40% IT Managed Services20% Cloud Consulting & SI10% BI & Big Data Consulting & SI +310% Cybersecurity10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
30% Help desk20% Managed Hosting Services20% Network +95% Disaster Recovery5% Hardware5% Managed Software Application & Solutions5% Other IT managed services5% Security2% IT Budgeting1% Governance & Compliance Assessments1% Software Evaluation1% TelecomSee all 7 projectsVintage IT Services is a Managed IT Services provider offering comprehensive IT Support Services and Outsourced IT Management solutions. Across their reviews, 100% of clients highlight their proactive support, seamless transitions, and exceptional project management. Approximately 80% of the feedback emphasizes their effective communication and ability to align IT strategies with client goals, reinforcing their reputation as a reliable partner in Managed Information Technology.
Reviews mention Efficient
Clients have consistently praised Vintage IT Services for their efficiency in managing IT services. One client noted, 'The team at Vintage IT Services always resolves issues quickly and efficiently,' highlighting their ability to meet deadlines and provide uninterrupted service. This sentiment reflects a strong overall satisfaction with their prompt and effective problem-solving capabilities, reinforcing their reputation as a reliable partner in IT management.-
Managed IT Services for Nonprofit Organization
4.0 May 31, 2023The team at Vintage IT Services always resolves issues quickly and efficiently. They always stick to deadlines. If any issues arise, we can reach out to their helpdesk.
Read Full Review
Was this helpful?
3 of 5 IT Managed Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 5 ReviewsIT Managed Services PROJECT HIGHLIGHT
IT Consulting for Real Estate Company
4.5 — Vintage IT Services provides ongoing maintenance and network support, as well as technology services when new offices open. They implement cabling, phone networks, and strategic planning and Read moreWas this helpful?
Industry Experience
Vintage IT Services has demonstrated expertise across various industries, including business services, nonprofit organizations, financial services, and real estate. Clients praise their strong communication, timely responses, and tailored IT solutions, contributing to smooth operations and employee satisfaction. The overall sentiment indicates that they are particularly effective in addressing IT challenges in business services and nonprofits, while also excelling in the financial and real estate sectors, where they support infrastructure and operational growth.
Read All ReviewsSelect Industry to see insights
Business services Nonprofit Financial services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Vintage IT Services highlights a strong perception of value for money, often citing their competitive pricing and effective service delivery. One client noted, 'good value for cost,' while another mentioned they were 'able to do our work without any interruptions' for a reasonable investment. Overall sentiment indicates satisfaction with the balance of cost and service quality, with clients feeling that Vintage IT Services takes ownership of their needs and provides exceptional support.Was this helpful?
-
-
$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
15% IT Managed Services50% Customer Service Outsourcing20% Call Center Services +115% Back Office OutsourcingFocus Areas
100% Help deskSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Innovative
Clients have consistently highlighted the innovative approach of the service provider. One review specifically noted that they 'offer more innovative ideas,' which has allowed the company to save substantial time and resources. Overall, the sentiment regarding innovation is positive, with clients appreciating the creativity and forward-thinking solutions that enhance their operational efficiency.-
BPO Services for Financial Services Company
4.0 Dec 20, 2017They are very innovative.
Read Full Review
Was this helpful?
Industry Experience
Global Response has demonstrated significant expertise across various industries, including financial services, hospitality, retail, real estate, and business services. Feedback indicates a strong emphasis on customer service, responsiveness, and innovative solutions, often resulting in substantial cost savings and operational efficiency. Clients commend Global Response for effectively managing high volumes of inbound communication, making them a suitable partner for businesses requiring reliable support in customer engagement and operational processes.
Read All ReviewsSelect Industry to see insights
Other industries Financial services Hospitality & leisure Retail Real estate Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
View projects from:
This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
Was this helpful?
-
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 Outsourced Help Desk Services
-
$5,000+$50 - $99 / hr250 - 999McKinney, TX
Ability to deliver
34.8/40.017.6/20 Reviews10/10 Clients & Experience7.2/10 Market PresenceService focus
25% IT Managed Services95% Help desk75% Other -
$5,000+$150 - $199 / hr1,000 - 9,999Cranbury, NJ
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
70% IT Managed Services10% Help desk30% Other -
$1,000+$25 - $49 / hr50 - 249Eden Prairie, MN
Ability to deliver
32.8/40.018/20 Reviews9.6/10 Clients & Experience5.3/10 Market PresenceService focus
80% IT Managed Services40% Help desk20% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
33.4/40.018.2/20 Reviews9.6/10 Clients & Experience5.6/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
Undisclosed$150 - $199 / hr250 - 999McKinney, TX
Ability to deliver
32.5/40.016.8/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$10,000+$100 - $149 / hr250 - 999London, England
Ability to deliver
33/40.017.2/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
20% IT Managed Services30% Help desk80% Other -
UndisclosedUndisclosed250 - 999Rockville, MD
Ability to deliver
33/40.018/20 Reviews9.5/10 Clients & Experience5.5/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$1,000+$100 - $149 / hr10 - 49Houston, TX
Ability to deliver
31.6/40.016.8/20 Reviews9.7/10 Clients & Experience5/10 Market PresenceService focus
100% IT Managed Services50% Help desk -
$5,000+$150 - $199 / hr50 - 249New York, NY
Ability to deliver
33.1/40.018.6/20 Reviews9.1/10 Clients & Experience5.4/10 Market PresenceService focus
50% IT Managed Services20% Help desk50% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
30.2/40.016.2/20 Reviews8.7/10 Clients & Experience5.3/10 Market PresenceService focus
20% IT Managed Services40% Help desk80% Other -
$5,000+$150 - $199 / hr50 - 249San Diego, CA
Ability to deliver
34.2/40.019/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$1,000+$100 - $149 / hr250 - 999Dallas, TX
Ability to deliver
31.4/40.016/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$25,000+$25 - $49 / hr1,000 - 9,999San Francisco, CA
Ability to deliver
33.9/40.020/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
10% IT Managed Services20% Help desk90% Other -
$5,000+Undisclosed10 - 49Glendale, CA
Ability to deliver
30.7/40.017.4/20 Reviews8.7/10 Clients & Experience4.6/10 Market PresenceService focus
75% IT Managed Services90% Help desk25% Other -
$5,000+$150 - $199 / hr50 - 249Montréal, Canada
Ability to deliver
33.1/40.017.6/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services15% Help desk30% Other -
$1,000+$200 - $300 / hr250 - 999Plano, TX
Ability to deliver
28.3/40.015.8/20 Reviews5.8/10 Clients & Experience6.8/10 Market PresenceService focus
60% IT Managed Services50% Help desk40% Other -
$1,000+$100 - $149 / hr10 - 49Torrance, CA
Ability to deliver
30.5/40.016.4/20 Reviews9.2/10 Clients & Experience4.8/10 Market PresenceService focus
70% IT Managed Services50% Help desk30% Other -
$50,000+$50 - $99 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
34.6/40.019.4/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
15% IT Managed Services10% Help desk85% Other -
UndisclosedUndisclosed50 - 249San Ramon, CA
Ability to deliver
31.9/40.016.2/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
60% IT Managed Services20% Help desk40% Other -
$5,000+$150 - $199 / hr10 - 49Huntington Beach, CA
Ability to deliver
32.9/40.018/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$1,000+$150 - $199 / hr50 - 249Vista, CA
Ability to deliver
32.3/40.017.4/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
50% IT Managed Services15% Help desk50% Other -
$5,000+$100 - $149 / hr10 - 49Doral, FL
Ability to deliver
31.4/40.016/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
75% IT Managed Services35% Help desk25% Other -
$1,000+$150 - $199 / hr10 - 49Chicago, IL
Ability to deliver
31.4/40.016/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
50% IT Managed Services35% Help desk50% Other -
$1,000+$150 - $199 / hr50 - 249Madison, WI
Ability to deliver
31.5/40.016/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
70% IT Managed Services20% Help desk30% Other -
$5,000+Undisclosed50 - 249Cincinnati, OH
Ability to deliver
30.8/40.016.4/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
70% IT Managed Services25% Help desk30% Other -
$5,000+$200 - $300 / hr250 - 999Glendale, CA
Ability to deliver
32.1/40.016.8/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
50% IT Managed Services10% Help desk50% Other -
$5,000+$100 - $149 / hr250 - 999New York, NY
Ability to deliver
32.1/40.017.2/20 Reviews9.4/10 Clients & Experience5.5/10 Market PresenceService focus
65% IT Managed Services10% Help desk35% Other -
$1,000+$150 - $199 / hr10 - 49Frisco, TX
Ability to deliver
31.7/40.016.4/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
40% IT Managed Services40% Help desk60% Other -
$1,000+< $25 / hr50 - 249Baltimore, MD
Ability to deliver
31.9/40.016.8/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
60% IT Managed Services15% Help desk40% Other -
UndisclosedUndisclosed1,000 - 9,999Plantation, FL
Ability to deliver
31.1/40.015.6/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
15% IT Managed Services20% Help desk85% Other
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.