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Top Crisis Communications Firms in Boston

Ratings Updated: September 19, 2026

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111 Companies

Country: United States

State: Massachusetts

City: Boston

Public Relations Focus: Crisis communications

List of the Top Boston Crisis Management Firms

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Featured

What are Featured Providers?
Reputation Defense Network

5.0 8 reviews

Verified

$1,000+

$150 - $199 / hr

10 - 49

Serves Boston, MA

Services provided

60% Public Relations

10% Content Marketing

10% Content Moderation Services +2

10% Corporate Law

10% Digital Strategy

Focus Areas

10% Crisis communications

70% Online reputation management

10% Corporate communications +1

10% Investor relations

Reputation Defense Network is a specialized Public Relations firm focusing on brand reputation management and suppression of negative content across various industries. With consistently positive feedback from clients, they are commended for their swift action, effective strategies, and seamless communication. Approximately 100% of reviews highlight their expertise in managing online presence and reputation, particularly in media relations and public communications.

See all 8 projects
Reviews mention Detail-oriented
The client expressed high satisfaction with the attention to detail demonstrated by Reputation Defense Network. They highlighted the team's thorough approach in auditing, strategy formulation, and execution of intricate techniques, stating, "each step is carefully taken." The client appreciated the team's understanding of the reputation industry and felt confident in their deliverables, noting that the workflow was effective and communication was consistent throughout the project.

Defamatory information Removal for Cybersecurity Firm

5.0 Nov 5, 2020

After interviewing many other companies I found this company simply made more sense and they have a very high level of understanding of the reputation industry. They know all pros and cons of each strategy, and each step is carefully taken. I would say the attention to detail and experience of the team was most impressive to me.
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Industry Experience

Reputation Defense Network has demonstrated expertise across various industries, including Automotive, Healthcare, Real Estate, Advertising & Marketing, and Cybersecurity. Clients praised their effectiveness in suppressing negative content and enhancing brand reputation, highlighting strengths such as urgency, communication, and strategic insight. Overall sentiment is positive, with clients expressing satisfaction in their ability to remove harmful content, manage online presence, and protect against competitive attacks. This provider is particularly well-suited for clients facing reputation challenges in these sectors.
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Automotive Other industries Advertising & marketing Real estate

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Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally perceive Reputation Defense Network as providing strong value for money, despite some noting that costs can be higher than competitors. One client appreciated the guaranteed milestones despite lower quotes from other vendors, highlighting their commitment to results. Another client emphasized that the effectiveness and urgency of the service justified the expense. Overall, the sentiment reflects satisfaction with the outcomes achieved relative to the investment, with many clients expressing that the service exceeded their expectations.
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Milwaukee, Wisconsin (1) Murrieta, California (1) Sacramento, California (1) San Diego, California (1) San Jose, California (1) Walnut Creek, California (1) Las Vegas, Nevada (1)

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NetReputation

5.0 51 reviews

Premier Verified

$1,000+

$100 - $149 / hr

50 - 249

Serves Boston, MA

Services provided

65% Public Relations

20% Search Engine Optimization

15% Digital Strategy

Focus Areas

10% Crisis communications

80% Online reputation management

10% Corporate communications

Net Reputation is a Public Relations agency specializing in online reputation management and public communications. Across various projects, they have garnered overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, responsiveness, and results-driven approach. Clients commend their ability to suppress negative content and enhance brand reputation, with a noticeable improvement in search engine results.

See all 51 projects

19 of 20 Public Relations reviews are 5 stars

Less than $10,000 avg. project cost

Public Relations PROJECT HIGHLIGHT

Online Reputation Management for Insurance Agency
4.5 — An insurance agency hired Net Reputation to help them manage their online reputation. The team has published several articles about the client's business on various platforms to boost their online Read more
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Industry Experience

Net Reputation has received positive feedback across various industries, including Retail, Business Services, Legal, Education, eCommerce, and Financial Services. Clients commend their expertise in online reputation management and content suppression, noting significant improvements in visibility and brand perception. The overall sentiment is highly favorable, highlighting their professionalism, responsiveness, and effective strategies tailored to each sector's unique challenges. Potential clients in these industries can rely on Net Reputation for enhancing their online presence and mitigating negative content.
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Advertising & marketing Business services Consulting Design Environmental Services eCommerce Financial services Education IT Services Other Industry Healthcare Arts, entertainment & music Telecommunications Gaming Retail Legal

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (8) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Net Reputation's exceptional value for money and competitive pricing. For instance, a COO of a business services company noted that their pricing fit the budget while delivering good value. Another client, a founder, praised the company for being a 'game-changer' and emphasized the high-quality results achieved relative to the cost. Overall, the sentiment around cost and value is overwhelmingly positive, with many clients expressing satisfaction with their investment in the services provided.
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United States (24) Canada (3) England (1)

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Atlas Marketing

4.9 22 reviews

Premier Verified

$5,000+

$200 - $300 / hr

2 - 9

Serves Boston, MA

Services provided

25% Public Relations

25% Marketing Strategy

20% Digital Strategy +2

20% Social Media Marketing

10% Web Design

Focus Areas

75% Crisis communications

25% Online reputation management

Atlas Marketing is a Public Relations firm specializing in crisis management and corporate communications. With overwhelmingly positive feedback, 100% of reviewers commend their responsiveness and strategic approach, while 75% highlight their impressive project management and communication skills. Clients consistently praise Chris and his team's ability to deliver comprehensive crisis communications plans and media relations strategies, enhancing brand reputation and ensuring effective public affairs management.

See all 22 projects
Reviews mention Exceeds expectations
The review highlights that Atlas Marketing consistently exceeds expectations, with clients noting their capable and competent staff who often deliver ahead of deadlines. Specific feedback emphasizes the company's commitment to understanding client needs and providing impressive solutions, resulting in increased brand awareness and satisfaction ratings. The client expressed complete satisfaction, stating there were no areas for improvement, underscoring the overall positive sentiment towards Atlas Marketing's performance.

Web Dev, Design & Marketing Strategy for Aviation Solutions Company

5.0 Nov 14, 2023

Very capable and competent staff that are highly responsive, often exceeding deadlines. They have a true desire to understand our wants and needs with impressive and talented solutions.
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2 of 3 Crisis communications reviews are 5 stars

Less than $10,000 avg. project cost

Crisis communications Experience

Atlas Marketing receives overwhelmingly positive feedback for its crisis communications services, with a 100% satisfaction rate reflected in client reviews. Notably, 80% of reviewers highlighted the team's responsiveness and ability to address specific challenges, such as developing comprehensive crisis management plans. Clients commend the provider's expertise in tailoring strategies to meet organizational needs, with one client noting a retention of a crucial customer due to effective crisis management. Overall, the sentiment is highly favorable, emphasizing Atlas Marketing's impact and effectiveness in crisis situations.
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3 of 4 Public Relations reviews are 5 stars

Less than $10,000 avg. project cost

Public Relations PROJECT HIGHLIGHT

Crisis Management Plan for Construction Management Company
4.5 — Atlas Marketing developed a crisis management plan for a construction management company. The plan included a response matrix, incident categories, a roadmap for escalation, and existing procedures. Read more
Read 4 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (12) Less than $10,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Atlas Marketing's cost-effectiveness and value for money. For instance, one client noted an investment of less than $10,000 for impactful crisis management and webinar services, resulting in positive feedback and customer retention. Another client highlighted a $13,000 investment that led to significant improvements in marketing strategy and internal communications. Overall, clients appreciate the responsiveness, professionalism, and tailored solutions, often describing Atlas Marketing as offering good value relative to their pricing.
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10 to 1 Public Relations

4.9 26 reviews

Premier Verified

$5,000+

$150 - $199 / hr

10 - 49

Serves Boston, MA

Services provided

80% Public Relations

10% Branding

10% Marketing Strategy

Focus Areas

28% Crisis communications

50% Corporate communications

11% Online reputation management +1

11% Public affairs

10 to 1 Public Relations is a comprehensive PR agency known for its expertise in media relations, corporate communications, and crisis management. The company consistently delivers high-quality results, with 100% of reviews highlighting their timely and effective communication. Clients frequently praise their ability to improve brand reputation and media coverage, with 80% noting significant increases in recognition and media placements.

See all 26 projects

4 of 5 Crisis communications reviews are 5 stars

$50,000 – $199,999 avg. project cost

Crisis communications Experience

10 to 1 Public Relations demonstrates strong expertise in crisis communications, as reflected in 100% positive feedback regarding their ability to navigate crises and enhance brand reputation. Clients noted consistent communication and project management, with 80% highlighting the agency's strategic approach to media relations. The agency was praised for its transparency and adaptability, with clients experiencing significant increases in media placements and brand visibility. Overall, their effective management and dedication have resulted in a positive impact across various projects.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (7) $200,000 to $999,999 (4) Less than $10,000 (1)

What Clients Have Said
The overall sentiment regarding 10 to 1 Public Relations' cost and value for money is highly favorable. Clients consistently highlight their competitive pricing and the significant return on investment they experienced. For instance, one client from FirstBank noted that their pricing fit their budget while providing good value for the cost. Another client emphasized that 10 to 1 delivered exceptional results within their budget, contributing to substantial brand growth. Overall, clients appreciate the alignment of service quality with financial investment.
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1 of 1 Boston-based review is 5 stars

Unknown avg. project cost for Public Relations services in Boston

Public Relations project highlight

PR Services for Professional Gig Platform
5.0 — A professional gig platform has hired 10 to 1 Public Relations to provide PR services. They've helped the client with press releases, conference and award submissions, and securing spots for TV Read more
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JD Consulting

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Boston, MA

Services provided

25% Public Relations

35% Advertising

30% Event Marketing +1

10% Event Management

Focus Areas

50% Crisis communications

50% Corporate communications

In Boston, Massachusetts, JD Consulting is an Advertising company. Established in 2008, the team specializes in Advertising and Event Marketing.
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Farrah Consulting Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Newton, MA

Services provided

40% Public Relations

50% Media Planning & Buying

10% Event Management

Focus Areas

67% Crisis communications

33% Online reputation management

Media planning and buying agency Farrah Consulting Group, Inc. Is headquartered in Newton, Massachusetts. Launched in 2000, the team specializes in Media Planning & Buying and Public Relations.
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Featured

What are Featured Providers?
Reputation Defense Network

5.0 8 reviews

Verified

$1,000+

$150 - $199 / hr

10 - 49

Serves Boston, MA

Services provided

60% Public Relations

10% Content Marketing

10% Content Moderation Services +2

10% Corporate Law

10% Digital Strategy

Focus Areas

10% Crisis communications

70% Online reputation management

10% Corporate communications +1

10% Investor relations

Reputation Defense Network is a specialized Public Relations firm focusing on brand reputation management and suppression of negative content across various industries. With consistently positive feedback from clients, they are commended for their swift action, effective strategies, and seamless communication. Approximately 100% of reviews highlight their expertise in managing online presence and reputation, particularly in media relations and public communications.

See all 8 projects
Reviews mention Detail-oriented
The client expressed high satisfaction with the attention to detail demonstrated by Reputation Defense Network. They highlighted the team's thorough approach in auditing, strategy formulation, and execution of intricate techniques, stating, "each step is carefully taken." The client appreciated the team's understanding of the reputation industry and felt confident in their deliverables, noting that the workflow was effective and communication was consistent throughout the project.

Defamatory information Removal for Cybersecurity Firm

5.0 Nov 5, 2020

After interviewing many other companies I found this company simply made more sense and they have a very high level of understanding of the reputation industry. They know all pros and cons of each strategy, and each step is carefully taken. I would say the attention to detail and experience of the team was most impressive to me.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Reputation Defense Network has demonstrated expertise across various industries, including Automotive, Healthcare, Real Estate, Advertising & Marketing, and Cybersecurity. Clients praised their effectiveness in suppressing negative content and enhancing brand reputation, highlighting strengths such as urgency, communication, and strategic insight. Overall sentiment is positive, with clients expressing satisfaction in their ability to remove harmful content, manage online presence, and protect against competitive attacks. This provider is particularly well-suited for clients facing reputation challenges in these sectors.
Read All Reviews

Select Industry to see insights

Automotive Other industries Advertising & marketing Real estate

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (5) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally perceive Reputation Defense Network as providing strong value for money, despite some noting that costs can be higher than competitors. One client appreciated the guaranteed milestones despite lower quotes from other vendors, highlighting their commitment to results. Another client emphasized that the effectiveness and urgency of the service justified the expense. Overall, the sentiment reflects satisfaction with the outcomes achieved relative to the investment, with many clients expressing that the service exceeded their expectations.
Read All Reviews

Was this helpful?

View projects from:

Milwaukee, Wisconsin (1) Murrieta, California (1) Sacramento, California (1) San Diego, California (1) San Jose, California (1) Walnut Creek, California (1) Las Vegas, Nevada (1)

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Expose Yourself Public Relations

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Boston, MA

Services provided

30% Public Relations

20% Branding

20% Graphic Design +3

10% Event Management

10% Market Research

10% Web Development

Focus Areas

33% Crisis communications

34% Public affairs

33% Online reputation management

In Shrewsbury, Massachusetts and Boston, Massachusetts, Expose Yourself Public Relations is a small public relations agency. The team focuses on Public Relations and Branding.
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Boston, MA

8 Harrison Avenue
Boston, MA 02111

617.753.9099

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VIVA Lifestyle PR

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Cambridge, MA

Services provided

40% Public Relations

20% Branding

20% Logo +2

10% Event Management

10% Web Development

Focus Areas

33% Crisis communications

34% Online reputation management

33% Corporate communications

In Cambridge, Massachusetts, VIVA Lifestyle PR is a public relations company. The team focuses on Public Relations and Branding.
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Hencove

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Watertown, MA

Services provided

15% Public Relations

25% Branding

25% Email Marketing +2

25% Social Media Marketing

10% Event Management

Focus Areas

50% Crisis communications

50% Corporate communications

Hencove is a branding company. They were launched in 2014 and specialize in Branding and Email Marketing.
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McDougall + Duval Advertising

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newburyport, MA

Services provided

10% Public Relations

20% Advertising

20% Media Planning & Buying +5

10% Branding

10% Event Management

10% Market Research

10% Search Engine Optimization

10% Web Design

Focus Areas

50% Crisis communications

50% Corporate communications

McDougall + Duval Advertising is an Advertising company. They provide Advertising and Media Planning & Buying and were founded in 1995.
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Your Personal PR

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Manchester, NH

Services provided

40% Public Relations

25% Event Marketing

25% Social Media Marketing +1

10% Event Management

Focus Areas

12% Crisis communications

59% Corporate communications

12% Investor relations +2

12% Online reputation management

5% Public affairs

Your Personal PR, a public relations company, is based in Manchester, New Hampshire. The team offers Public Relations and Event Marketing.
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wedu

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Manchester, NH

Services provided

10% Public Relations

20% Advertising

20% Event Marketing +3

20% Social Media Marketing

20% Web Design

10% Event Management

Focus Areas

33% Crisis communications

34% Online reputation management

33% Corporate communications

Wedu is an Advertising company. The company is based in Manchester, New Hampshire. Their services include Advertising and Event Marketing.
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Aquarius Advisers LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newton, MA

Services provided

15% Public Relations

25% Business Consulting

25% Content Marketing +2

25% Marketing Strategy

10% Event Management

Focus Areas

33% Crisis communications

34% Online reputation management

33% Corporate communications

Aquarius Advisers LLC, a Content Marketing company, is in Newton, Massachusetts. Their services include Content Marketing and Business Consulting.
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Rafter Communications

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Wellesley, MA

Services provided

10% Public Relations

20% Branding

20% Content Marketing +3

20% Email Marketing

20% Packaging Design

10% Event Management

Focus Areas

33% Crisis communications

34% Online reputation management

33% Corporate communications

Founded in 2000, Rafter Communications is a small Wellesley, Massachusetts-based branding company. Their team specializes in Branding and Content Marketing.
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Streicker & Co Inc

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

East Providence, RI

Services provided

10% Public Relations

20% Direct Marketing

20% Event Marketing +3

20% Marketing Strategy

20% Web Development

10% Event Management

Focus Areas

25% Crisis communications

25% Corporate communications

25% Online reputation management +1

25% Public affairs

Streicker & Co Inc is an Event Marketing company headquartered in East Providence, Rhode Island. The team offers Event Marketing and Marketing Strategy.
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 BIG FISH PR

2 Matter Communications

3 ICR

4 Tier One Partners

5 Mevrex

6 AMP Agency

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 6 Boston Crisis Management Firms

BIG FISH PR

$10,000+

$150 - $199 / hr

10 - 49

Boston, MA

Ability to deliver

30.7/40.0

16.2/20 Reviews

8.8/10 Clients & Experience

5.7/10 Market Presence

Service focus

100% Public Relations

33% Crisis communications

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Matter Communications

$50,000+

$100 - $149 / hr

50 - 249

Boston, MA

Ability to deliver

31/40.0

15.6/20 Reviews

10/10 Clients & Experience

5.4/10 Market Presence

Service focus

25% Public Relations

27% Crisis communications

75% Other

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ICR

$10,000+

$100 - $149 / hr

250 - 999

Boston, MA

Ability to deliver

28.6/40.0

16.2/20 Reviews

8.1/10 Clients & Experience

4.4/10 Market Presence

Service focus

20% Public Relations

30% Crisis communications

80% Other

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Tier One Partners

Undisclosed

Undisclosed

10 - 49

Boston, MA

Ability to deliver

28.2/40.0

17.2/20 Reviews

5.5/10 Clients & Experience

5.5/10 Market Presence

Service focus

60% Public Relations

10% Crisis communications

40% Other

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Mevrex

$5,000+

$100 - $149 / hr

10 - 49

Cambridge, MA

Ability to deliver

23.2/40.0

16.2/20 Reviews

3.1/10 Clients & Experience

3.9/10 Market Presence

Service focus

80% Public Relations

20% Crisis communications

20% Other

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AMP Agency

$100,000+

Undisclosed

250 - 999

Boston, MA

Ability to deliver

20.8/40.0

15.6/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

10% Public Relations

20% Crisis communications

90% Other

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Scratch Marketing + Media

$5,000+

$100 - $149 / hr

50 - 249

Boston, MA

Ability to deliver

13.4/40.0

0/20 Reviews

7.6/10 Clients & Experience

5.8/10 Market Presence

Service focus

10% Public Relations

15% Crisis communications

90% Other

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Schneider Associates

Undisclosed

$150 - $199 / hr

50 - 249

Boston, MA

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

90% Public Relations

25% Crisis communications

10% Other

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marlo marketing

$10,000+

Undisclosed

10 - 49

Boston, MA

Ability to deliver

7.9/40.0

0/20 Reviews

3.6/10 Clients & Experience

4.3/10 Market Presence

Service focus

10% Public Relations

25% Crisis communications

90% Other

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Cone Communications

$10,000+

$100 - $149 / hr

50 - 249

Boston, MA

Ability to deliver

4.5/40.0

0/20 Reviews

0/10 Clients & Experience

4.5/10 Market Presence

Service focus

10% Public Relations

100% Crisis communications

90% Other

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JPA Health

$10,000+

$100 - $149 / hr

50 - 249

Boston, MA

Ability to deliver

4.1/40.0

0/20 Reviews

0/10 Clients & Experience

4.1/10 Market Presence

Service focus

40% Public Relations

20% Crisis communications

60% Other

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PAN

$10,000+

$150 - $199 / hr

50 - 249

Boston, MA

Ability to deliver

4.4/40.0

0/20 Reviews

0/10 Clients & Experience

4.4/10 Market Presence

Service focus

20% Public Relations

30% Crisis communications

80% Other

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Regan Communications

$10,000+

$100 - $149 / hr

50 - 249

Boston, MA

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

15% Public Relations

33% Crisis communications

85% Other

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O'Neill & Associates

$10,000+

$100 - $149 / hr

50 - 249

Boston, MA

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

20% Public Relations

25% Crisis communications

80% Other

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Kevin York Communications

Undisclosed

Undisclosed

2 - 9

Wakefield, MA

Ability to deliver

3.7/40.0

0/20 Reviews

0/10 Clients & Experience

3.7/10 Market Presence

Service focus

60% Public Relations

11% Crisis communications

40% Other

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BackBay Communications

$10,000+

$100 - $149 / hr

10 - 49

Boston, MA

Ability to deliver

4.2/40.0

0/20 Reviews

0/10 Clients & Experience

4.2/10 Market Presence

Service focus

10% Public Relations

43% Crisis communications

90% Other

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CTP

$50,000+

$150 - $199 / hr

50 - 249

Boston, MA

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

10% Public Relations

33% Crisis communications

90% Other

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Nickerson

$5,000+

$150 - $199 / hr

10 - 49

Weston, MA

Ability to deliver

4.1/40.0

0/20 Reviews

0/10 Clients & Experience

4.1/10 Market Presence

Service focus

30% Public Relations

22% Crisis communications

70% Other

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Cercone Brown Company

$1,000+

Undisclosed

10 - 49

Boston, MA

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

20% Public Relations

17% Crisis communications

80% Other

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RF|Binder

Undisclosed

Undisclosed

50 - 249

Needham, MA

Ability to deliver

4.3/40.0

0/20 Reviews

0/10 Clients & Experience

4.3/10 Market Presence

Service focus

15% Public Relations

13% Crisis communications

85% Other

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Wilder Strategies, LLC

Undisclosed

Undisclosed

2 - 9

Boston, MA

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% Public Relations

50% Crisis communications

60% Other

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