Hyre

BACKGROUND

Please describe your company and position.

I am the President and Founder of a moving and storage company.

Describe what your company does in a single sentence.

Moving and Storage. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hey Lieu to accomplish?

• To bring on quality administrative staff that provide value and efficiency.

SOLUTION

How did you find Hey Lieu?

Referral

Why did you select Hey Lieu over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hey Lieu were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our first virtual assistant is still with us today. She has been a true asset to the company and continues to grow with our organization. 

Utilizing Hey Lieu, I was able to effectively weed out toxic staff within the organization and have a smooth transition. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improve our operational efficiencies. Create effective Onboarding and training protocols. The ultimate test was for the administrative hire to be able to understand our training content from a fresh perspective. This was accomplished within 6 months of placement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The first interview was less than 2 weeks from original discovery call. The assistant was on boarded within 48 hours.

Couldn't ask for a better experience. 

What was your primary form of communication with Hey Lieu?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They go above and beyond to find the right candidate for the individual company they're working with. I need someone effective with strong attention to detail, and that’s exactly what they’re providing. 

Are there any areas for improvement or something Hey Lieu could have done differently?

None that I am aware of. 

BACKGROUND

Please describe your company and position.

I am the CEO of Thrive Homes

Describe what your company does in a single sentence.

Thrive Homes offers clinically guided, accessibility related home modifications to peopl9e with disabilities and the elderly. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Hey Lieu to accomplish?

• /

SOLUTION

How did you find Hey Lieu?

Referral

Why did you select Hey Lieu over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Hey Lieu were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The provided Virtual Assistant staffing services. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Immediately, we were put in touch with candidates to interview that alligned with our needs. Within a couple of interviews, we found a great assistant who has been with us ever since and is now an integral part of our team!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was great -- their team was highly efficient, communicative, and attentive to our needs. They delivered on a timeline that was very quick. 

What was your primary form of communication with Hey Lieu?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The professionalism of this company is unmatched. Their processes and workflows to onboard as a client and match with a virtual assistant that meets the needs of your company is unparalleled in the industry. 

Are there any areas for improvement or something Hey Lieu could have done differently?

No improvements to offer -- the process was very smooth.