Viral Coach

BACKGROUND

Please describe your company and position.

I'm a department director at Alpine Oral and Facial Surgery

Describe what your company does in a single sentence.

Provides a comprehensive range of oral and maxillofacial surgery services, including dental implants, wisdom teeth removal, and full-arch restoration throughout Western Montana.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Increase Brand Awareness
• Generate More Qualified Leads
• Improve Patient Engagement and Community Reach
• Create a Consistent Content System

SOLUTION

How did you find Viral Coach?

Other

Why did you select Viral Coach over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned
• Other

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral Coach will provide social media marketing and content creation services focused on increasing brand awareness, patient engagement, and lead generation. Their work includes developing a customized content strategy, creating and managing short-form video and social media content, maintaining brand consistency, and optimizing digital performance across platforms. Key deliverables include monthly content planning, professionally edited videos, copywriting, analytics reporting, audience growth strategies, and ongoing marketing support tailored to the practice’s goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

to be continued

Describe their project management. Did they deliver items on time? How did they respond to your needs?

to be continued. so far, very well.

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

that they focus on building a complete, repeatable social media system — not just creating random content. Their approach combines strategy, coaching, content processes, analytics, and performance optimization to help businesses consistently grow online presence and generate leads.

Are there any areas for improvement or something Viral Coach could have done differently?

at this point, unsure

BACKGROUND

Introduce your business and what you do there.

I'm the director of operations at Highspire. We help construction company owners and leaders build wealth by coaching them to create self-managed businesses and scale into vertically integrated real estate development companies using proprietary systems and expert guidance.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help building our audience reach and providing value through our YouTube channel.

SOLUTION

What was the scope of their involvement?

Viral Coach is helping us reach 1 million viewers in six months. The team has been responsible for editing, posting, split-testing content, and creating a Meta ads strategy. Viral Coach has also provided scripts and prompts for us to create content. Additionally, they've provided us with a list of equipment to set up a good studio.

What is the team composition?

We've been working with 6-10 members of Viral Coach's team.

How did you come to work with Viral Coach?

We found them through an online search. We chose them because of their high ratings and client successes.

What is the status of this engagement?

We started working together in April 2026 for a 6 month engagement

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We are still in early stages but are confident we will gain a wider audience reach to qualified leads, building brand authority and trust for our sales funnel.

How did Viral Coach perform from a project management standpoint?

Viral Coach's project management has been great. The team delivers on time and is easy to work with. They provide clear instructions and are organized. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Viral Coach's onboarding process has been smooth, informational, and easy to follow. The team is professional.

Are there any areas they could improve?

Nothing so far!

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Tradelink, a company that streamlines international shipping and logistics between the US, Mexico, and Canada. We help customers overcome challenges and simplify cross-border trade operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish for your international shipping and logistics operations?

I hired them to grow my personal brand. The specific goal is to become the Grant Cardone of transportation and logistics.

SOLUTION

What was the scope of their involvement?

Viral Coach is scripting and editing videos for my personal brand. We haven’t started posting yet, but we’re about to start this week. The videos are short-form content reels that will go on my personal brand pages. They all talk about different pain points in cross-border logistics.

What is the team composition?

I work with a coach and a service representative. I know there are also editors and others, but I don’t know how many.

How did you come to work with Viral Coach?

They were a referral. I chose them because they had good value for the cost, and I liked that they talked about data and how they measure it.

How much have you invested with them?

It’s confidential.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, we’ve been able to create 60 short-form videos that are ready to be posted. This is a great accomplishment for us because, prior to working with Viral Coach, we kept struggling to have enough videos for the month. We would mix it up with regular posts or just skip days. 
Honestly, the way they’ve advised us has been very impactful.Now, we need to post those videos so we can start measuring real results. We’ll track views, followers, shares, and comments. Viral Coach has hooked us up with Vista Social so we can track all this stuff.

How did Viral Coach perform from a project management standpoint?

Overall, they’ve been delivering on time. We’ve had only one minor setback at the beginning with the editing team. It took longer than expected to edit our videos. However, after that minor setback, they’ve been on top of everything, so I’m really happy.

What did you find most impressive or unique about them?

Their scripting has been really accurate. I’m really surprised they’ve been able to come up with such good scripts for my industry, given that there isn’t much out there for what we do.

Are there any areas they could improve?

Not at the moment. Overall, they’re doing what they need to do. It’s really on us to meet them in the other half.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Sundance Networks, an IT company. We provide managed IT services focusing on the growth of our clients with strategic AI and protecting their profits through sleepless cybersecurity.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help building a bigger social audience, bringing more prospects and leads into our ecosphere, and closing more business with this method.

SOLUTION

What was the scope of their involvement?

Viral Coach has been helping us develop more interaction, following, and contact for services related to our core mission. The team has been creating content, managing our social media, and running lead generation campaigns.

What is the team composition?

We’ve been working with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search and chose them because they had high ratings.

What is the status of this engagement?

We started working together in March 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 2–3 times increase in our social post views and interaction so far. Although we haven’t seen any leads yet, our current clients and contacts have been saying that they didn’t know we did that kind of work.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s project management has been okay. They’ve had some delivery issues, but we’ve worked through them with open and honest feedback. We communicate via email and messaging apps.

What did you find most impressive about them?

Viral Coach’s unique approach has been impressive.

Are there any areas they could improve?

They could have faster communication and better expectations management. Their support department needs to work on responding to people because their salesperson stopped communicating with me as soon as I signed the contract.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a fitness franchise. We offer high-intensity interval training, Pilates, and yoga-inspired workouts through our proprietary fitness technology and scalable franchise model.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help growing our business to recover our initial heavy investment and have at least 450 gym members.

SOLUTION

What was the scope of their involvement?

Viral Coach has been creating our social media ads, scripting, editing videos, and building a landing page. The team has also been working on everything we need to grow our social media. Viral Coach has been creating ads for Meta and other social media platforms. So far, the team has been focusing on promotional offers.

What is the team composition?

We’ve been working with 2-3 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search, a referral, and the Clutch site. We chose them because they were a great culture fit, were referred to us, and their company values aligned with ours.

How much have you invested with them?

So far, we’ve spent $40,000

What is the status of this engagement?

We started working together in May 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in the early stages of the project, so we haven’t seen any results yet. However, we expect to get 450+ members into our gym and generate 1 million views with a substantial amount of followers.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s project management has been good. We’ve been using virtual meetings as our primary form of communication.

What did you find most impressive about them?

Their communication has been impressive.

Are there any areas they could improve?

They could improve their cost and clarity about the video editing timeline.

BACKGROUND

Please describe your company and position.

 I am the Owner of a real estate company 

Describe what your company does in a single sentence.

My Company is a Real estate Brokerage that helps clients Buy, Sell, and Lease Properties

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Help establish a credible presence on all social media platforms
• Through these platforms help educate others about the truths when it comes to buying, selling, or investing in real estate
• Through added value and education generate high quality seller leads that lead to more clients
• Recruit agents and scale the brokerage

SOLUTION

How did you find Viral Coach?

Other

Why did you select Viral Coach over others?

• Company values aligned
• Other

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral coach is helping with organic content to increase my brand positioning, attention, trust, authority, and preception with my audience

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Being only one month in I can see increased engagment , more profile visits, more followers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently meets timeframes, commincate effectively, and help address any issues that arise

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by how intentional and structured their approach was. It felt less like random content creation and more like a real strategy for building visibility, credibility, and long term presence.

Are there any areas for improvement or something Viral Coach could have done differently?

Not at this moment, John my coach has been an amazing guide. His expertise and understanding of social media has been incredibly helpful in this whole process.

BACKGROUND

Please describe your company and position.

I am the Practice Administrator of a cosmetic dental practice.

Describe what your company does in a single sentence.

Cosmetic Dental Practice

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Increase New Patients

SOLUTION

How did you find Viral Coach?

Online Search

Why did you select Viral Coach over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

They were to produce videos and post on our social media and set up a funnel that was the main strategy for getting new patient leads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

There were no measurable outcomes. I got 0% ROI on my investment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slow to respond. You could not talk to anyone higher up when things were not going well. You could only email support, and their response was slow. Most times, I had to send multiple emails to get responses.

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

Nothing for the 30K I invested.

Are there any areas for improvement or something Viral Coach could have done differently?

I invested approximately $30,000 with Viral Coach. While we did receive a significant number of social media views, those views did not translate into meaningful new patient growth for our practice. A major part of their sales pitch was building a lead-generation funnel centered around a free veneers ebook designed to capture qualified cosmetic dental leads. Unfortunately, the funnel and landing page were not built until near the end of our contract term. The landing page itself was extremely disappointing. It was clear the person designing it had not taken the time to review our website, branding, or positioning as a high-end cosmetic dental office. In the very first draft, the featured model even had visibly crooked bottom teeth—which was shocking considering we are a cosmetic dentistry practice. When I requested revisions, I was told after only one attempt that “we are not experts” and that I would now need to provide all photos and creative direction myself. The funnel has now been live for over three weeks and has produced only about three leads, despite being presented as the central strategy behind the entire program. Communication and support were also ongoing issues throughout the six months. Responses from support were consistently slow, and I often had to send multiple follow-up emails just to receive a reply. Most recently, I was told I would have access to an archived copy of all our Slack communications after the contract ended. I have sent multiple emails, including screenshots clearly showing that I cannot access the Slack workspace or archived materials. Instead of addressing the actual issue, I continue to receive generic, cookie-cutter responses that do not resolve the problem. Overall, while Viral Coach may be capable of generating views, my experience was that the backend strategy, communication, execution, and support did not justify the investment. 

BACKGROUND

Please describe your company and position.

I am the VP of Growth of Sales Automation Systems

Describe what your company does in a single sentence.

 We sell sales automation systems and cold email lead generation and consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• Generate more leads.
• Get so good at generating leads this way that we could eventually offer it as a service to our own clients.

SOLUTION

How did you find Viral Coach?

I clicked on a paid ad i saw on youtube

Why did you select Viral Coach over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

 Viral Coach did all of the scripting, editing, coached us on how to record, helped us set up the recording studio, is connecting us with editors that we can hire so that we no longer need them, and also connecting us with their paid ads team so they can help us manage our paid ads and learn paid ads in the first place. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 So far impressions are up 144%, and posting is up 4,000%. To be fair we did not have any social media presence at all outside of LinkedIn prior to this engagement. Our accounts are brand new. We created them for this purpose and we're also early into the engagement. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Project management is excellent. Everything is always on time or early and very fast. 

What was your primary form of communication with Viral Coach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 I appreciated that our account manager gave good feedback while we were doing interview-style recording sessions. They were actually hard coaches. They weren't just trying to collect a retainer. They really wanted to make sure that you learned the skill set and performed at a high level. 

Are there any areas for improvement or something Viral Coach could have done differently?

 The only thing I could possibly think of is that, and I realize we're a minority, but for the minority of accounts where we're brand new, we don't know anything at all about the process. It'd be helpful to have milestones or a general outline of what the six-month rollout is going to look like. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Fazer, a brand strategy consultancy specializing in “de-positioning.” We help companies make competitors irrelevant by clearly solving customers’ key problems. We have senior strategists leading engagements for top global brands and ambitious challengers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Viral Coach?

We needed help with our social media strategy.

SOLUTION

What was the scope of their involvement?

Viral Coach is helping us figure out how to approach our social media campaign strategy. Their work is specific to what to post, how to post, how to target, and how to retarget. They’re also helping us with monthly planning. The team has delivered strategy documents, content calendars, and campaign reports.

What is the team composition?

We work with 2–5 teammates from Viral Coach.

How did you come to work with Viral Coach?

We found them through an online search. We chose them because of their high ratings.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, the engagement has been super successful in terms of getting us set up for success, building the platforms, building the funnels, and strategizing around what’s going to work. We’re super excited and happy. We’re just getting started, but we’re confident that we’ll have a really large deal flow from this, which was the purpose of going into business with Viral Coach.
Moreover, the art direction, copy direction, and messaging direction they’ve given us have been best in class. We’re incredibly optimistic and excited that this is going to work.

How did Viral Coach perform from a project management standpoint?

Viral Coach’s project management is excellent and first-rate. The team is super buttoned up and organized. They’re also available.We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

We love how organized and knowledgeable they are, specifically about social media. We’re also impressed with their attention to what works and what doesn’t work.Additionally, Viral Coach has a platform where their clients can communicate with each other. We get to see what’s working for their other clients and communicate with them, which is super helpful. It seems like there are a lot of people working with Viral Coach that have a lot of success.

Are there any areas they could improve?

There’s nothing they can improve on so far. They’re an A-plus team.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Creator of Behm Family Funeral Home

Describe what your company does in a single sentence.

Funeral Service and Merchandise. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Viral Coach to accomplish?

• To establish a social media presence
• To have consistent content

SOLUTION

How did you find Viral Coach?

Other

Why did you select Viral Coach over others?

High ratings

How many teammates from Viral Coach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Viral Coach helped get us started from scratch developing a social media marketing plan across Facebook, Instagram, YouTube and TikTok. They helped with content creation and product development, making sure that we were confident with production and posting regularly across these channels.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They were able to increase our followers across all social media platforms. Views and engagements alone on Instagram or increased by 210%. I know that people are watching our podcast since they tell me in person when I see them on the street of our small community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My personal representative, Alex, was great at encouraging me to put myself out there in front of a camera. I was very hesitant and concerned about my appearance at first, but she gave me the confidence I needed to create good content and be proud of our work. Creating content and production is now something. I look forward to and brings a lot of joy to my work schedule each week.

What was your primary form of communication with Viral Coach?

Email or Messaging App

What did you find most impressive or unique about this company?

At first I was skeptical, but I would encourage anyone to simply follow their process and they will see success. I was working very slow at first and was lacking confidence in the work I was doing. Alex with viral coach wasn't pushy however she checked in daily with support, encouraging me to push on and just get some product into review. After the first few I was hooked. Creating content has almost become addictive and they really do a nice job getting you to a place where you love the work. 

Are there any areas for improvement or something Viral Coach could have done differently?

I can't think of anything