Top BPO Companies in the United States
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List of the Top United States BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Reviews mention Exceeds expectations
Unity Communications consistently exceeds client expectations, as highlighted by multiple reviews. One client noted their impressive ability to scale operations and provide effective solutions, stating, "Unity helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible." Another client emphasized their talent acquisition, remarking that every resource added "exceeded our expectations." Overall, clients expressed high satisfaction with Unity's responsiveness and dedication to delivering results.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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BPO Services for Full Service Marketing Company
5.0 Mar 15, 2021The most impressive thing about Unity Communications is the talent that they are able to find. Every additional resource that we added to our team exceeded our expectations.
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IT Services Support for Online Course Selection
5.0 Jul 12, 2019They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users. They're located in the other part of the globe, so it was a bit outside of our comfort zone, but everything worked out very well.
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Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Innovative
Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Industry Experience
Top Customer Service has demonstrated strong expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients consistently report improved communication, reduced missed calls, and enhanced customer satisfaction due to their professional handling of inquiries and support tasks. Feedback highlights their adaptability to specific industry needs and effective project management, indicating strong performance in delivering timely and reliable service. Potential clients in these sectors can expect substantial improvements in customer interactions and operational efficiency when partnering with Top Customer Service.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$100,000+Undisclosed10,000+Serves United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Exceeds expectations
Clients express high satisfaction with TDCX, noting their ability to exceed expectations in customer service and operational support. One client highlighted an 8% improvement in customer satisfaction ratings due to TDCX's professionalism and understanding of customer needs. They also praised TDCX for proactive support and innovative solutions, which contributed to team stability during challenging times. Overall, TDCX is recognized for delivering exceptional results and maintaining a strong focus on client needs.-
Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
59% Call Center Services28% Customer Service Outsourcing13% Back Office OutsourcingGlobal Services BPO is a Las Vegas, Nevada-based phone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Albany, NY
Services provided
63% Customer Service Outsourcing37% Call Center ServicesAnswerPhone is a Customer Service Outsourcing company established in 1967. The firm offers Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
40% Customer Service Outsourcing35% Sales Outsourcing25% Business ConsultingEmerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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$1,000+< $25 / hr250 - 999San Antonio, TX
Services provided
15% Back Office Outsourcing15% Call Center Services15% Custom Software Development +5 services15% Customer Service Outsourcing15% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Web Design5% TranscriptionWorld Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
50% Back Office Outsourcing24% Customer Service Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Reno, NV
Services provided
100% Back Office OutsourcingHamly Business Solutions is a Back Office Outsourcing company. Their midsize team is headquartered in Reno, Nevada and Neelagiri, India. Their services include Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
52% Call Center Services48% Customer Service OutsourcingBased in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
45% Back Office Outsourcing15% Customer Service Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Mettawa, IL
Services provided
20% Business Consulting15% Commercial Printing15% Cybersecurity +4 services15% IT Managed Services15% Marketing Strategy10% Document Digitization & Management10% Enterprise App ModernizationSee all 1 projectsImpact Networking is a cybersecurity consulting firm specializing in network infrastructure assessments, including penetration and vulnerability testing. Reviews indicate a generally positive experience, with clients appreciating their knowledge and project management skills. However, some feedback (20%) noted pushiness and a preference for familiar solutions. Overall, 80% of comments were favorable, highlighting timely delivery and thorough reporting.
Industry Experience
Impact Networking has demonstrated expertise primarily in the manufacturing industry, focusing on network infrastructure upgrades and cybersecurity assessments. Feedback indicates that they possess strong technical knowledge and deliver timely project management. However, some clients noted a tendency towards recommending familiar solutions rather than tailored options. Overall sentiment in the manufacturing sector is positive, emphasizing their capability to enhance security compliance and infrastructure efficiency.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Impact Networking is perceived as offering good value for money, with one client noting a total investment of under $10,000 for a comprehensive security assessment. The client expressed satisfaction with the quality of the deliverables and the company's ability to meet deadlines while staying on budget. However, there were concerns about a pushy sales approach and recommendations that favored familiar solutions over optimal choices, suggesting potential areas for improvement in client alignment.Was this helpful?
More responsive than most other service providers
Get in TouchImpact Networking is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr2 - 9Woodinville, WA
Services provided
30% Business Consulting30% Call Center Services30% Corporate Training & Coaching +1 service10% Business Continuity ManagementSee all 1 projectsRecruiting Insight is a professional recruiting firm focused on the real estate and finance industries, utilizing AI and technology in their processes. Feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery and effective communication. Reviewers also appreciate their cultural fit and alignment of company values, further emphasizing their unique combination of technological and interpersonal services.
Industry Experience
Recruiting Insight has demonstrated significant expertise in the Advertising & Marketing sector, particularly within the real estate and finance industries. Clients appreciate their innovative use of AI and technology in recruiting, leading to continuous opportunities and strong business referrals. The overall sentiment reflects a highly positive experience, highlighting the provider's cultural alignment with partners, reliable project management, and commitment to delivering impactful results.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding the overall cost and value for money provided by Recruiting Insight. One client noted that they chose the company due to its competitive pricing and alignment with their culture and values. Additionally, the engagement has resulted in continuous opportunities and leads, suggesting that clients perceive a strong return on investment. Overall, the feedback highlights satisfaction with the balance of cost and the quality of services offered.Was this helpful?
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
25% Accounting25% Document Digitization & Management25% Ecommerce Marketing +1 service25% Finance & Accounting Outsourcing (FAO)See all 6 projectsKeach Assistants is a financial management company offering services such as accounting, bookkeeping, tax preparation, and financial reporting. Reviews highlight their efficiency, responsiveness, attention to detail, and proactive communication. With 100% positive feedback, clients appreciate their willingness to adapt and align with company values, ensuring accurate financial management and customer security.
Reviews mention Timely
Clients have consistently praised Keach Assistants for their timeliness in delivering services. One review highlighted 'accurate and timely financial statements' and noted the company's 'excellent' project management, emphasizing that all items were delivered on time. Additionally, the responsiveness to client needs further underscores their commitment to timely execution. Overall, the sentiment regarding their timeliness is highly positive, with no areas for improvement identified in this aspect.-
Accounting for FinTech Company
5.0 Sep 6, 2024Keach Assistants' project management was excellent. They delivered all items on time and were always responsive to all our needs and concerns.
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Industry Experience
Keach Assistants has demonstrated expertise across various industries, including Consulting, Financial Services, and Design. Clients commend their efficiency, attention to detail, and proactive communication. The firm has effectively provided accounting and financial services to consulting firms, maintained financial records for fintech companies, and supported small businesses in the design sector. Overall, they are well-regarded for their value, alignment with client values, and ability to handle complex financial tasks, making them a strong choice for companies in these industries.
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Consulting Financial services DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Keach Assistants' competitive pricing and strong value for money. One review noted that their pricing fit the client's budget while providing excellent service quality. Another client emphasized the cost-effectiveness of their offerings, stating they deliver quality services for a reasonable price. Overall, the sentiment reflects satisfaction with the company’s affordability and the alignment of their values with clients' needs.Was this helpful?
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$1,000+< $25 / hr10 - 49West Valley City, UT
Services provided
50% Call Center Services50% Customer Service OutsourcingEstablished in 1934, Apello is an answering service and Customer Service Outsourcing company. The team provides Call Center Services and Customer Service Outsourcing and is in West Valley City,
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service20% Sales OutsourcingFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
Services provided
20% Branding20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentSee all 2 projectsBranxify is a web development company known for creating e-commerce websites with a focus on design, development, payment processing, and shipping integration. The reviews indicate a 100% positive feedback rate, highlighting their timely delivery, competitive pricing, and the developer's strong design sensibility and responsiveness. Clients highly recommend Branxify for their efficiency and collaborative process.
Industry Experience
Branxify demonstrates significant expertise in the Advertising & Marketing industry, particularly in developing e-commerce websites. Clients highlight their strong project management, timely delivery, and effective communication. The positive sentiment reflects a collaborative approach and a high-quality outcome, reinforcing Branxify's capability to provide thoughtful design and execution. This provider is well-suited for marketing agencies seeking reliable development services.
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Clients have praised Branxify for their competitive pricing and overall value for money, with one client noting that their pricing fit the budget while providing good value. The quality of work was highlighted as high, with efficient communication and timely delivery, further reinforcing the sentiment of cost-effectiveness. One client specifically recommended the company for its thoughtful input and collaborative process, emphasizing the strong balance between cost and quality.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Services provided
20% BI & Big Data Consulting & SI20% Blockchain20% Branding +2 services20% Sales Outsourcing20% Web DevelopmentSee all 1 projectsSapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.
Industry Experience
SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.Was this helpful?
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UndisclosedUndisclosed50 - 249Miami, FL
Services provided
20% AI Development20% Application Testing20% Call Center Services +2 services20% Custom Software Development20% Direct MarketingSee all 1 projectsLuminaVest is a comprehensive service provider specializing in real estate support, including lead generation, tech setup, and deal management. Reviews highlight their exceptional organizational skills and effective pipeline management, resulting in a five-star experience. With 100% positive feedback, clients report receiving 3–5 qualified leads daily and successful conversion rates of 10–15%.
Industry Experience
LuminaVest LTD has demonstrated significant expertise in the real estate industry, excelling in lead generation, deal analysis, and technology setup. Clients have praised their organized approach, efficient project management, and strong results, reporting consistent lead flow and successful deal closures. Their strengths lie in comprehensive support throughout the real estate pipeline, making them a valuable partner for real estate investors seeking to scale operations effectively.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight LuminaVest's competitive pricing and excellent value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost' provided by the company. The comprehensive services offered, including tech setup and lead management, were deemed exceptional, contributing to a positive overall sentiment regarding the company's cost-effectiveness and return on investment.Was this helpful?
Miami, FL
Bay Point Road
Miami, FL 33137101 - 150
See All Locations (3)Miami, FL
Suite 200 LuminaVest Center, Bay Road, Miami, FL, 33137
Miami, FL 3313710 - 15
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$50,000+Undisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Call Center Services20% Data Annotation Services +2 services20% IT Staff Augmentation20% StaffingSee all 12 projectsCloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.
Reviews mention Transparent
Clients generally express a positive sentiment regarding CloudHire's transparency. One CEO noted that initially, there was limited visibility on staff compensation, but this improved over time as they adopted transparent pricing. This shift was appreciated, indicating CloudHire's commitment to aligning with client needs and fostering trust. Overall, the feedback highlights a growing transparency that enhances the client experience and supports effective collaboration.-
Call Center Services for Influencer Marketing SaaS Platform
5.0 Sep 16, 2024We originally did not have much transparency on the compensation of our staff, but as the account grew, we switched to transparent pricing. The company really cares about our requirements and helps propose solutions that work for all of us.
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Industry Experience
CloudHire has demonstrated strong performance across various industries including IT Services, Advertising & Marketing, Financial Services, Consulting, and Beauty & Cosmetics. Clients noted their expertise in building efficient offshore teams, enhancing operational efficiency, and delivering high-quality results on time. The overall sentiment reflects satisfaction with their project management, cultural alignment, and cost-effectiveness, making them a suitable partner for companies seeking support in data science, marketing, analytics, HR processes, and product management.
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IT Services Advertising & marketing Financial services Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Miami, FL
Services provided
20% Back Office Outsourcing20% Customer Service Outsourcing20% Other IT Consulting and SI +3 services20% Transcription10% Business Consulting10% Financial ConsultingMedusind, a Back Office Outsourcing company, is headquartered in Miami, Florida. Launched in 2002, the team specializes in Back Office Outsourcing and other IT consulting and SI.
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$1,000+Undisclosed10 - 49Falls Church, VA
Services provided
70% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing10% Call Center ServicesSee all 4 projectsBay Business Group is a professional back-office service provider specializing in accounting and administrative support. Notable strengths include exceptional quality of work and responsiveness, with 100% of reviewers praising their professionalism and efficiency. This company consistently delivers timely, cost-effective solutions, contributing to significant monthly savings for clients, while maintaining high standards of compliance and client satisfaction.
Reviews mention Professional
Clients consistently highlight Bay Business Group's professionalism, noting their timely delivery and responsiveness. One client emphasized their experience, stating they are 'the epitome of professionalism' and appreciated that they never had to follow up on requests. The team's ability to turn around a previously underperforming accounting situation within a month further underscores their commitment to professional standards. Overall, feedback reflects a strong sentiment of satisfaction regarding their professional approach.-
Business Services Company Payment Processing
4.0 Aug 11, 2017Using this group is great and has helped the company out tremendously. I recommend them to my friends. Knowing our needs is one of their strengths.
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Accounting for Knowledge Graph Creation & Analytics Co
5.0 Feb 21, 2026The entire team was very responsive to my queries and concerns and provided frequent touch points for the first few months. I can only compare them to two other accountants I have worked with, but they are the epitome of professionalism. They always handle any issue I present them and they always deliver in a timely manner.
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Industry Experience
Bay Business Group has demonstrated expertise primarily in Information Technology, Business Services, and Media. Clients across these industries highlight their strengths in delivering timely, professional back office solutions that enhance operational efficiency and save significant costs. Overall sentiment is positive, with users praising their responsiveness and quality of work, particularly emphasizing their ability to improve organizational processes and support growth. Potential clients in these sectors can expect reliable and effective service tailored to their unique operational needs.
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Media Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Bay Business Group for their competitive pricing and exceptional value for money. One client highlighted their 'good value for cost,' while another noted savings of approximately $18,000 monthly, emphasizing the significant return on investment. Additionally, the company's professionalism and timely delivery were frequently praised, reinforcing the positive sentiment regarding their overall cost-effectiveness. Overall, clients feel that the services provided justify the expenses incurred.Was this helpful?
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$1,000+< $25 / hr2 - 9Princeton, NJ
Services provided
60% Back Office Outsourcing20% Staffing10% Application Management & Support +1 service10% Application TestingSee all 2 projectsBGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.
Reviews mention Team players
Clients consistently highlight BGS's strong teamwork and collaborative spirit, indicating they are true team players. One client noted, 'They have great teamwork,' which underscores their ability to work effectively with others. Overall sentiment is positive, with clients appreciating their supportive nature, although there is a suggestion for improved response times when issues arise.-
Hiring and Salary Services for Marketing Firm
3.5 Nov 2, 2017They have great teamwork.
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Industry Experience
BGS demonstrates strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients appreciate their teamwork, quality of work, and effective communication, which significantly reduce administrative burdens and save costs. In Manufacturing, they excel in legal process outsourcing and document management, while in Advertising, they provide valuable insights into hiring trends. Overall, sentiment is positive, indicating that BGS is well-suited for clients seeking efficient back office solutions in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that BGS offers competitive pricing and significant savings, with one client noting a monthly saving of $3,909 and another $40,000. They appreciate the value provided, stating that BGS's quality of work is superior and more affordable compared to other vendors. Billing structures are flexible, either through packages or hourly rates, which clients find reasonable. Overall sentiment reflects a strong perception of value for money despite minor communication delays.Was this helpful?
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$10,000+$150 - $199 / hr10 - 49Cincinnati, OH
Services provided
15% Branding15% Web Development10% Content Writing Services +6 services10% Email Marketing10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Web DesignSee all 1 projectsAMBI is a strategic consultancy firm known for its exceptional trade organization strategies. They consistently deliver outstanding results, as evidenced by their 100% positive feedback. Reviewers frequently commend their energetic team and seamless project management, with no areas for improvement noted.
Industry Experience
AMBI has demonstrated expertise in the Other Industry, particularly in floor and textile care. Feedback highlights their strengths in trade organization strategy, effective communication, and project management. Clients praised their alignment with company values and high energy levels, contributing to successful outcomes such as lead conversions. Overall sentiment from this industry indicates strong satisfaction and a positive impact, suggesting AMBI is well-suited for projects requiring strategic development and exceptional teamwork.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with AMBI's cost and value for money, noting that the team consistently exceeds project expectations. One reviewer highlighted their outstanding project management and ability to deliver on time without compromising quality. The alignment of AMBI's values with those of the client was also a key factor in the decision to engage their services, reinforcing the perception of good value in relation to the investment made.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Arlington, TX
Services provided
40% ERP Consulting and SI20% AI Consulting20% Back Office Outsourcing +1 service20% Business ConsultingSee all 12 projectsTechnofog LLC is a technology consulting firm specializing in the implementation and customization of ERP and CRM systems, particularly Zoho solutions. The company has received 100% positive feedback from clients, who commend its technical expertise, professionalism, and efficient project management. A significant 100% of reviewers highlighted Technofog LLC's ability to deliver tailored, scalable solutions that improve operational efficiency and foster seamless collaboration.
Reviews mention Transparent
Clients have consistently praised Technofog LLC for their transparency and communication throughout the project lifecycle. One client noted, 'Their responsiveness, professionalism, and attention to detail made the entire implementation process smooth and stress-free.' Another highlighted the company's proactive approach to adapting to changing requirements without compromising quality. Overall, the sentiment is highly positive, reflecting a strong commitment to transparency and client satisfaction.-
CRM & ERP Consulting for UX/UI Design Agency
5.0 May 18, 2026Technofog LLC demonstrated excellent project management throughout the engagement. They maintained a structured workflow, shared regular updates, and consistently delivered tasks within the agreed timeline. Communication was smooth and professional during every phase of the project. Whenever we requested modifications or additional functionality, their team responded quickly and provided practical solutions without disrupting the timeline. What stood out most was their proactive approach and willingness to adapt to our changing requirements while still maintaining quality and efficiency.
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CRM & ERP Consulting for UX/UI Design Agency
5.0 May 18, 2026What impressed us about Technofog llc was their technical expertise and strong understanding of business operations. Their professionalism, transparency, technical knowledge, and commitment to long-term client success truly set them apart from many other service providers. The final solution was intuitive, efficient, scalable, and highly beneficial for our organization.
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Industry Experience
Technofog LLC has demonstrated significant expertise in the Information Technology sector, particularly in CRM and ERP solutions. Clients from companies specializing in custom software and UX/UI design have praised Technofog for enhancing operational efficiency, improving collaboration, and providing tailored solutions that align with specific business needs. Overall sentiment is highly positive, highlighting their professionalism, communication skills, and ability to deliver measurable results across IT-related projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Technofog LLC's competitive pricing and strong value for money. One client noted that the pricing fit their budget while also providing great value, leading to improved operational efficiency and collaboration. Another client emphasized the company's effective project management and responsiveness, which contributed to a smooth implementation process without unexpected costs. Overall, the sentiment reflects satisfaction with the cost-effectiveness of the services provided, which met or exceeded client expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% IT Managed ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
Read more -
$1,000+< $25 / hr10,000+Cincinnati, OH
Services provided
56% Call Center Services44% Customer Service OutsourcingSee all 1 projectsConvergys provides customer service assistance and aims to increase sales for e-commerce businesses. Across the reviews, clients highlight their excellent project management, timely delivery, and ability to meet diverse needs. Convergys is frequently praised for its high ratings and proximity to clients' geographic locations.
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
50% Back Office Outsourcing38% Call Center Services12% Customer Service OutsourcingSee all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsAllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
60% Back Office Outsourcing20% Call Center Services10% Customer Service Outsourcing +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr250 - 999Saint Charles, MO
Services provided
50% Back Office Outsourcing40% Call Center Services10% Customer Service OutsourcingClient Services Inc. Is a Back Office Outsourcing company. The Saint Charles, Missouri-based agency was established in 1987. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesCMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249South Plainfield, NJ
Services provided
50% Back Office Outsourcing50% Call Center ServicesHeadquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Richardson, TX
Services provided
50% Back Office Outsourcing50% Call Center ServicesTucker, Albin & Associates, a Back Office Outsourcing and call center company, was founded in 2008. The agency specializes in Back Office Outsourcing and Call Center Services, and is midsize.
Read more -
$1,000+< $25 / hr1,000 - 9,999Watertown, MA
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Clark, NJ
Services provided
100% Back Office OutsourcingBack Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
Read more -
$1,000+< $25 / hr1,000 - 9,999Overland Park, KS
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read more -
$1,000+< $25 / hr10,000+New York, NY
Services provided
100% Call Center ServicesAdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Seattle, WA
Services provided
100% Call Center ServicesBluechip Call Center is a phone answering service. They provide Call Center Services and were launched in 2004. The agency is headquartered in Noida, India and Seattle, Washington.
Read moreSee All Locations (3)Seattle, WA
1200 Western Ave. Suite 820,
Seattle, WA 981012 - 5
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$1,000+< $25 / hr1,000 - 9,999Falls Church, VA
Services provided
100% Back Office OutsourcingEstablished in 1993, TRICARE is a Back Office Outsourcing company. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
25% Finance & Accounting Outsourcing (FAO)25% HR Consulting15% Back Office Outsourcing +3 services15% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingLiveops, a call center company, was founded in 2000. The team offers Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
35% Call Center Services35% IT Managed Services20% Back Office Outsourcing +1 service10% Document Digitization & ManagementCanon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
75% Back Office Outsourcing25% Call Center ServicesAllzone Management Solutions is a Back Office Outsourcing company. Headquartered in Los Angeles, California, their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr1,000 - 9,999Windsor, CT
Services provided
60% Call Center Services20% Accounting20% Custom Software DevelopmentHeadquartered in Windsor, Connecticut and Boston, Massachusetts, SS&C Technologies is a call center service. They specialize in Call Center Services and Accounting.
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$1,000+< $25 / hr1,000 - 9,999Phoenix, AZ
Services provided
60% Call Center Services20% Cloud Consulting & SI20% IT Managed ServicesAspect is a call center service. The Phoenix, Arizona-based firm was established in 1973. Their services include Call Center Services and cloud consulting & SI.
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$1,000+< $25 / hr50 - 249Portland, ME
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingNexRep, an answering service, is located in Portland, Maine. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing25% Web DesignBack Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingCallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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List of the Top 15 United States BPO Services
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.4/40.019.2/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
31/40.016.2/20 Reviews9.7/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
29.6/40.016.2/20 Reviews8.7/10 Clients & Experience4.7/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.8/40.020/20 Reviews3.3/10 Clients & Experience5.6/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36.7/40.020/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.5/40.016.8/20 Reviews8.2/10 Clients & Experience5.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
30.6/40.015.6/20 Reviews9.7/10 Clients & Experience5.3/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.4/40.017.8/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
32.5/40.019.4/20 Reviews8.1/10 Clients & Experience5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
35.2/40.020/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$25,000+Undisclosed250 - 999Orem, UT
Ability to deliver
27.1/40.016.2/20 Reviews6.4/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
27.1/40.017.2/20 Reviews3.9/10 Clients & Experience6/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
27/40.020/20 Reviews1.8/10 Clients & Experience5.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
31.6/40.016.2/20 Reviews10/10 Clients & Experience5.4/10 Market PresenceService focus
100% Back Office Outsourcing
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