Top BPO Companies in California
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List of the Top California BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Reviews mention High-quality work
Clients consistently express high satisfaction with the quality of work provided by Unity Communications. One client noted, "Items have always been delivered on time and with high quality," reflecting a commitment to excellence. Another highlighted their "impressive level of dedication," stating that Unity's team "goes above and beyond to meet deadlines and maintain high-quality standards." Overall, the sentiment regarding high-quality work is overwhelmingly positive, with no significant areas for improvement mentioned.-
BPO for Online Media Company
5.0 Sep 5, 2023Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer
5.0 Oct 11, 2022Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa
5.0 Sep 24, 2021I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm
5.0 May 13, 2020By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves CaliforniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Experienced
The client expressed high satisfaction with Hugo's experienced team, highlighting their meticulous attention to detail and the expertise of their sourcing agents. They noted significant improvements, including a 50% reduction in customer support tickets and the successful scaling of their affiliate program to over 800 ambassadors. Timely delivery and proactive communication through various channels were also praised, reinforcing the positive sentiment regarding Hugo's overall project management and effectiveness.-
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo impressed us with: Quality and Detail: Their work reflected meticulous attention to detail, consistently delivering excellent outcomes. Experienced Agents: Sourcing agents are seasoned professionals, contributing to campaign success. Dynamic Scalability: Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves CaliforniaServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Reviews mention Communicative
The sentiment regarding communication with Top Customer Service is overwhelmingly positive. Clients consistently praised their professionalism and ability to represent brands effectively. Feedback highlights clear and organized communication during project onboarding and ongoing support, with many noting the responsiveness of the team and their adherence to client guidelines. One client stated, "Their team communicated clearly and maintained consistent service quality," while another remarked on their "ability to handle inquiries accurately and efficiently." Overall, clients felt well-informed and supported throughout their engagements.-
Customer Support Portal Dev & Design for Appliance Repair Co
5.0 Dec 6, 2025Project management was very organized. Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent. They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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Customer Support for Home Renovation Company
5.0 Dec 22, 2025Project management was very smooth and well organized. The team delivered everything on time and was always responsive to our needs. Communication was clear, and they were quick to address any questions or changes we requested.
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Customer Service Outsourcing for Towing Company
5.0 Dec 22, 2025The team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback. This level of communication was impressive and unique about the company.
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Call Center Services for Law Firm
5.0 Feb 7, 2026Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves CaliforniaServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Communicative
Clients consistently commend TDCX for their exceptional communication skills and responsiveness. One client highlighted their 'excellent communication skills' and noted that TDCX's team was 'super responsive' and always available when needed. Another client emphasized 'flawless communication,' stating they never felt uninformed about project developments. Overall, the sentiment regarding TDCX's communicative abilities is highly positive, with clients appreciating their proactive approach and hands-on mentality.-
BPO Services for Tech Company
5.0 May 25, 2022We have weekly Zoom calls and we also communicate in Slack daily, when necessary. Pre-pandemic, we would also meet in person at least once every quarter. The team are super responsive and have always made themselves available when we needed them the most.
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Call Center Services for Luxury E-Commerce Company
5.0 Apr 8, 2022Communication is always flawless with them. Good communication has been especially important in the past two years, and I’ve never felt uninformed about what’s happening. We usually have weekly Zoom meetings with the operations manager, and then communication happens ad hoc whenever needed.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
30% Email Marketing25% Demand Generation Marketing15% Marketing Strategy +2 services15% Public Relations15% Sales OutsourcingSee all 3 projectsThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
Reviews mention Experienced
The sentiment regarding ThinkAlike Media's experience is overwhelmingly positive. Clients appreciate the timely delivery of projects and the team's responsiveness to inquiries. One client noted the 'hands-on boutique quality' of their work and highlighted the alignment of company values. Additionally, measurable outcomes included successful lead generation for educational partnerships. Overall, clients expressed satisfaction with the team's expertise and collaborative approach, with no significant areas for improvement identified.-
Lead Generation & Marketing for Animated Video Studio
5.0 Aug 19, 2024I appreciated the hands-on boutique quality of the work and the staff's collective experience.
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Industry Experience
ThinkAlike Media has demonstrated expertise across the Medical, Motion Pictures & Film, and Advertising & Marketing industries. Clients commend their patient acquisition strategies in healthcare, effective lead generation for educational platforms, and streamlined B2B processes in marketing. Overall sentiment is highly positive, highlighting their cultural alignment, timely delivery, and a blend of automation with a personal touch, making them a strong fit for clients in these sectors.
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Medical Motion Pictures & Film Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise ThinkAlike Media for delivering strong value relative to their pricing. One client noted they chose the company specifically for its 'good value for cost,' while another highlighted that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the results achieved, indicating that the cost aligns well with the outcomes delivered, reinforcing a positive perception of the company's cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
50% Sales Outsourcing10% Back Office Outsourcing10% Call Center Services +3 services10% Customer Service Outsourcing10% Email Marketing10% Social Media MarketingGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
Read moreSee All Locations (2)Walnut, CA
340 South Lemon Avenue
Walnut, CA 91789751 - 1000
+1 844 560 8092
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Undisclosed< $25 / hr250 - 999Huntington Beach, CA
Services provided
40% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO)20% Social Media Marketing +3 services5% Call Center Services5% Customer Service Outsourcing5% Sales OutsourcingBack Office Outsourcing company TaskBullet is based in Huntington Beach, California. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+< $25 / hr10,000+Gardena, CA
Services provided
50% Customer Service Outsourcing25% Call Center Services15% Sales Outsourcing +1 service10% Back Office OutsourcingEstablished in 1966, transcosmos is a Customer Service Outsourcing company. Their team provides Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Chula Vista, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingConnempathy, a telephone answering service and Customer Service Outsourcing company, was founded in 2010. The firm specializes in Call Center Services and Customer Service Outsourcing, and is
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% Sales OutsourcingRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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$5,000+$50 - $99 / hr50 - 249Fremont, CA
Services provided
15% IT Strategy Consulting10% Cloud Consulting & SI10% IT Staff Augmentation +13 services5% BI & Big Data Consulting & SI5% Back Office Outsourcing5% Business Continuity Management5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% E-Commerce Development5% ERP Consulting and SI5% IT Managed Services5% Mobile App Development5% Other IT Consulting and SI5% Web DevelopmentSee all 2 projectsSilicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.
Industry Experience
Silicon Networks has demonstrated expertise primarily in the Software industry, focusing on cloud infrastructure optimization. Client feedback highlights their professionalism, dedication, and responsiveness, contributing to successful project outcomes including reduced costs. The overall sentiment is highly positive, indicating their strengths in project management and technical skills make them a suitable fit for clients seeking reliable IT managed services and software development solutions.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Silicon Networks for their exceptional value for money, often noting significant cost reductions post-project. One CEO highlighted a monthly budget decrease as a key outcome of their collaboration, emphasizing the company's efficiency. Additionally, Silicon Networks is praised for delivering projects ahead of schedule with high professionalism, which further enhances their perceived value. Overall, client sentiments reflect satisfaction with both the pricing and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr2 - 9Laguna Beach, CA
Services provided
40% CRM Consulting and SI10% Application Management & Support10% Business Consulting +4 services10% IT Strategy Consulting10% Other Application Development10% Other IT Consulting and SI10% Sales OutsourcingSee all 2 projectsSalesautomators is an automation and CRM implementation company praised for their expertise and effective communication. The reviews highlight their innovative approach and understanding of client needs, resulting in a threefold profit increase for one client. Feedback is overwhelmingly positive, with a minor suggestion to expand their team.
Industry Experience
Salesautomators has demonstrated significant expertise in the education sector, particularly in automating CRM systems and workflow enhancements, leading to a threefold increase in profits for clients. Feedback highlights their strong communication and understanding of client needs, with a competent leadership team contributing to successful project implementation. Their strengths lie in technical support, telephony integration, and automation processes, making them a solid choice for educational organizations seeking to optimize sales and customer management.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Salesautomators' pricing, describing it as fair and reflective of the value provided. One client noted a significant increase in profits—threefold—after implementing their services, highlighting the strong return on investment. The expertise of the director, Pavel, was particularly praised, and the consistent communication throughout projects was seen as a valuable aspect of their service. Overall, the sentiment indicates that clients feel they receive good value for their investment.Was this helpful?
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999San Ramon, CA
Services provided
50% Digital Asset Management50% Document Digitization & ManagementARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +9 services3% Graphic Design3% Social Media Marketing2% Accounting2% Branding2% Content Marketing2% Email Marketing2% Translation2% Video Marketing2% Web DesignVirtual Latinos is a Customer Service Outsourcing company. Based in San Diego, California, the agency was founded in 2018. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$25,000+Undisclosed250 - 999Anaheim, CA
Services provided
75% Back Office Outsourcing25% Business ConsultingFounded in 1996, Consolidated Analytics is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Business Consulting.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
40% Customer Service Outsourcing35% Sales Outsourcing25% Business ConsultingEmerge natural sales solutions is a midsize Customer Service Outsourcing company in San Francisco, California. The team provides Customer Service Outsourcing and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
52% Call Center Services48% Customer Service OutsourcingBased in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfield, CA
Services provided
45% Back Office Outsourcing15% Customer Service Outsourcing10% Business Consulting +3 services10% Call Center Services10% Financial Consulting10% Sales OutsourcingTelegenisys Inc is a Fairfield, California-based Back Office Outsourcing company. They focus on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$5,000+$25 - $49 / hr10 - 49Bakersfield, CA
Services provided
35% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +1 service20% Sales OutsourcingFounded in 2018, Call Vidia is a Customer Service Outsourcing company. The company offers Customer Service Outsourcing and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249San Jose, CA
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +1 service25% IT Managed ServicesRCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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$1,000+< $25 / hr10,000+Irvine, CA
Services provided
50% Back Office Outsourcing38% Call Center Services12% Customer Service OutsourcingSee all 1 projectsAlorica provides tier-1 technical support, handling simple calls and directing them to appropriate resources, which helps reduce call volume. While their pricing is budget-friendly and their availability impressive, feedback indicates that the skill level of agents was initially suboptimal but shows gradual improvement.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
75% Back Office Outsourcing25% Call Center ServicesAllzone Management Solutions is a Back Office Outsourcing company. Headquartered in Los Angeles, California, their team offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
50% Back Office Outsourcing25% Customer Service Outsourcing25% Web DesignBack Office Outsourcing company Rust Omni was launched in 1970. Located in Los Angeles, California, the team focuses on Back Office Outsourcing and Web Design.
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$5,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Customer Service Outsourcing40% Call Center Services10% Back Office OutsourcingHighPower is a midsize Customer Service Outsourcing company. Founded in 2015, the team provides Customer Service Outsourcing and Call Center Services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingCallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed250 - 999Sacramento, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingTeleDirect Call Centers, a call center service and Customer Service Outsourcing company, was launched in 1961. The midsize team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Calabasas, CA
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingCedar Financial, a telephone answering service, was founded in 1991. The team offers Call Center Services and Back Office Outsourcing and is in Calabasas, California.
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$1,000+< $25 / hr250 - 999Berkeley, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +1 service15% Sales OutsourcingScale Support, a Customer Service Outsourcing company, is based in Berkeley, California. They provide Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999San Diego, CA
Services provided
50% Call Center Services30% Back Office Outsourcing20% Business ConsultingDME Service Solutions is a large call center. Founded in 2021, the team offers Call Center Services and Back Office Outsourcing.
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Undisclosed< $25 / hr2 - 9Redding, CA
Services provided
50% Staffing25% Call Center Services25% Generative AISee all 1 projectsVirtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.
Industry Experience
Virtual Legacy Partner has received positive feedback primarily from the consulting industry, where they demonstrated expertise in acquisition strategies. Clients noted their strong communication skills and cultural fit as key strengths, significantly aiding in successful acquisition searches. Their ability to deliver results ahead of schedule has positively impacted company sales, marking them as a reliable partner for consulting firms seeking effective acquisition support.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Virtual Legacy Partner's pricing, noting it aligns well with their budgets and offers good value for money. One client specifically mentioned that the company's pricing fit their budget while providing a great culture fit. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness relative to the quality of services delivered, further evidenced by successful outcomes in their projects.Was this helpful?
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UndisclosedUndisclosed250 - 999Pleasanton, CA
Services provided
100% Call Center ServicesMidsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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$1,000+< $25 / hr2 - 9Palmdale, CA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsZ4 Tech Medical Solutions provides services in medical billing, prior authorization, and patient management, including handling calls and insurance approvals. Clients commend the company for its high-quality work, cost-effective pricing, and responsive 24/7 customer support, leading to client satisfaction and efficient project management.
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$1,000+$25 - $49 / hr50 - 249San Diego, CA
Services provided
70% Call Center Services15% Customer Service Outsourcing15% Sales OutsourcingPhone answering service Phone Net is located in San Diego, California. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
25% Back Office Outsourcing25% Direct Marketing25% Email Marketing +1 service25% Market ResearchSee all 1 projectsGong.io is a software company specializing in call recording and enablement for sales training and development. The reviews highlight Gong.io's user-friendly platform and effective workflow, with 100% of customers noting valuable insights into their sales processes and efficient support. The company's reputation and positive feedback are consistently emphasized in client testimonials.
Industry Experience
Gong.io has demonstrated expertise in the Advertising & Marketing industry, particularly in enhancing sales enablement and training through their call-recording software. Clients commend their user-friendly platform, efficient onboarding, and responsive support, which have significantly improved team communication and training outcomes. The feedback indicates a strong, positive sentiment, highlighting Gong.io's ability to provide valuable insights and facilitate effective sales processes, making them a suitable partner for businesses in this sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value provided by Gong.io, noting its user-friendly platform and efficient support. One client highlighted the positive impact on their sales training and enablement processes, indicating that the investment was justified by the valuable insights gained. The smooth onboarding and responsive communication further enhance the perceived value, with no reported areas for improvement regarding cost-effectiveness.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Fremont, CA
Services provided
40% Back Office Outsourcing40% Call Center Services20% Social Media MarketingLaunched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9Irvine, CA
Services provided
20% Back Office Outsourcing20% Branding20% Content Writing Services +2 services20% Search Engine Optimization20% Social Media MarketingSee all 2 projectsV-Factor Social is a digital marketing agency specializing in social media strategy, SEO, and content creation. Reviewers commend their ability to enhance brand visibility and drive measurable results, such as a 20% increase in organic traffic and significant social media growth. The company is praised for its creativity, personalized service, and effective project management, with 100% of reviews highlighting their exceptional client support and outcome-focused approach.
Reviews mention Patient
Clients have expressed high satisfaction with V-Factor Social's patient approach, particularly highlighting their attentive support during the initial phases of social media engagement. One client noted, "my social media strategist took their time to ensure I was comfortable," showcasing the company's commitment to fostering a supportive environment. Overall, the sentiment surrounding V-Factor Social is overwhelmingly positive, with clients appreciating their kindness, creativity, and dedication to achieving shared goals.-
Social Media Marketing for Real Estate Co
5.0 Oct 6, 2024I love how involved V-Factor Social was in helping me succeed. They went above and beyond to ensure we reached my goals together. The whole team is patient, kind, and very creative with their ideas.
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Industry Experience
V-Factor Social has demonstrated expertise primarily in the real estate and construction industries. In real estate, they have successfully enhanced social media presence, resulting in significant client acquisition and brand establishment. Their work in construction focused on increasing digital visibility through SEO and content marketing, achieving notable improvements in traffic and lead generation. Overall sentiment is highly positive, highlighting their tailored strategies, creativity, and commitment to measurable outcomes, making them a strong fit for businesses looking to grow in these sectors.
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Real estate ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend V-Factor Social for providing good value for money, often citing their pricing as fitting well within budget constraints. One client noted the 'great culture fit' and 'good value for cost,' while another emphasized their commitment to measurable results and tailored strategies. Overall, client sentiment reflects satisfaction with the cost-effectiveness of the services, indicating that V-Factor Social delivers quality outcomes that align well with client expectations and financial considerations.Was this helpful?
More responsive than most other service providers
Get in TouchV-Factor Social is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Rolling Hills Estates, CA
Services provided
10% Accounting10% Back Office Outsourcing10% Customs brokerage +7 services10% Logistics & Supply Chain Consulting10% Ocean Freight10% Rail Freight10% Recruiting10% Recruitment Process Outsourcing10% Staffing10% TruckingSee all 1 projectsKIN Logistic Solutions is a company specializing in streamlining administrative operations and improving financial accuracy for businesses. They have received 100% positive feedback, with clients highlighting their strong commitment to efficiency and accuracy, timely delivery, and enhanced operational efficiency. Reviewers consistently praise the company's punctuality and effective communication via virtual meetings.
Industry Experience
KIN Logistic Solutions demonstrates strong expertise in the Consumer Products industry, with a focus on operational efficiency and financial accuracy. Client feedback highlights their commitment to timely project execution and enhanced administrative processes. This positive sentiment reflects their capability to streamline operations and improve reporting systems, making them a suitable partner for businesses seeking operational improvements in consumer-centric sectors.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding KIN Logistic Solutions' cost-effectiveness and value for money. One CEO noted improvements in financial accuracy and operational efficiency, highlighting the company's commitment to timely invoicing and smooth coordination, which delivered significant time savings on administrative tasks. Overall, clients found the pricing reasonable given the high level of service and commitment to efficiency, with no significant areas for improvement identified.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
55% Call Center Services30% Customer Service Outsourcing15% Sales OutsourcingDirect Line is a call center company. They are located in Berkeley, California and have midsize team. They specialize in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
75% Call Center Services15% Customer Service Outsourcing10% Sales OutsourcingLaunched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
70% Customer Service Outsourcing20% Cloud Consulting & SI10% Call Center ServicesHeadquartered in San Francisco, California, 31West Global Services is a Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and cloud consulting & SI.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
20% Business Consulting20% Call Center Services20% Customer Service Outsourcing +4 services20% Sales Outsourcing10% IT Strategy Consulting5% Back Office Outsourcing5% Ecommerce MarketingCalltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
Read more -
$5,000+$100 - $149 / hr10 - 49San Diego, CA
Services provided
45% Call Center Services45% Sales Outsourcing10% Direct MarketingTelephone answering service Manifest Direct Marketing, LLC is in San Diego, California. They specialize in Call Center Services and Sales Outsourcing and were established in 2018.
Read more -
UndisclosedUndisclosed250 - 999San Diego, CA
Services provided
20% Back Office Outsourcing20% Call Center Services20% Logistics & Supply Chain Consulting +2 services20% Sales Outsourcing20% Warehousing & DistributionXB Fulfillment is a phone answering service. Established in 2014, the company is located in San Diego, California. Their team specializes in Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49Glendale, CA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Design10% AI Development10% E-Commerce Development10% Sales Outsourcing10% Web DevelopmentSee all 4 projectsWebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.
Reviews mention Professional
Overall sentiment towards WebStax Studio is highly positive, with clients consistently noting their professionalism. One client highlighted their 'very professional team and communication,' while another praised their project management as 'instrumental in our project's success.' Timely deliveries and responsiveness were frequently mentioned, showcasing their commitment to client satisfaction. Clients found their marketing knowledge and creativity impressive, emphasizing WebStax Studio's ability to deliver high-quality results tailored to individual needs.-
E-Commerce Dev, Online Mktg & SEO for Textile Manufacturer
5.0 Mar 25, 2024The professional team and communication were evident throughout the project. Their marketing knowledge and strategy development were impressive, showcasing a level of expertise that greatly benefited our objectives. The team responded promptly to our needs, ensuring that all aspects of the project were addressed efficiently.
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SEO, Website Design & Dev for Online Tutoring Platform
5.0 Mar 19, 2024WebStax Studio excelled in project management, ensuring timely deliveries and outstanding responsiveness. Key highlights include timeliness, adaptability, and communication, which all contributed to the project's success. Highly recommend for their professionalism and ability to deliver results.
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Web Design & Development & SEO for Beauty Salon
5.0 Feb 16, 2025They were very professional and friendly. The team at WebStax Studio demonstrated a high level of professionalism in their project management. The interactions were both professional and intelligent, showcasing their expertise in the field.
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Industry Experience
WebStax Studio has demonstrated notable expertise across various industries including Beauty & Cosmetics, Consumer Products, and Education. Clients commend their professionalism, effective project management, and strong marketing strategies, resulting in increased web traffic and improved conversion rates. Positive sentiment is particularly evident in the Education sector, where their creative and technical capabilities significantly enhanced online presence. Overall, potential clients in these industries can expect tailored solutions and a commitment to delivering impactful results.
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Beauty & Cosmetics Consumer Products EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend WebStax Studio for their competitive pricing and excellent value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost.' Another mentioned their project management efficiency and responsiveness, contributing to a successful outcome that exceeded expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
60% Call Center Services40% Sales OutsourcingTactical TeleSolutions is a telephone answering service. Founded in 1991, the agency is located in San Francisco, California. Their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9San Diego, CA
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingInteliKinect is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services, and the company is based in San Diego, California.
Read more -
Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
60% CRM Consulting and SI20% ERP Consulting and SI10% Call Center Services +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Timely
The feedback regarding Five9's timeliness is overwhelmingly positive. Clients emphasize the urgency and priority placed on project completion, with specific mention of a project being delivered within a week, which was critical for their operations. The team's responsiveness is highlighted, with quick follow-ups and a commitment to addressing issues promptly. One client noted that Five9's communication strength significantly contributed to a seamless experience, reinforcing their dedication to timely project management and support.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020The project was urgent, and getting it done within a week was a really big priority for us. Time was our biggest metric, and Five9 delivered. We also achieved the efficiency goals we were looking for, and our sales have increased.
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Industry Experience
Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
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Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.Was this helpful?
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UndisclosedUndisclosed10 - 49La Mirada, CA
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingB2B Data Partners is a small Customer Service Outsourcing and Sales Outsourcing company founded in 2002. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$25,000+$50 - $99 / hr10 - 49Los Angeles, CA
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingStat Medical Consulting, Inc. Is a Los Angeles, California-based Back Office Outsourcing and Customer Service Outsourcing company. They offer Back Office Outsourcing and Customer Service
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$1,000+Undisclosed10 - 49Modesto, CA
Services provided
34% Customer Service Outsourcing33% Back Office Outsourcing33% Call Center ServicesDoctor Billing Experts, a Customer Service Outsourcing company, was established in 2023. Headquartered in Modesto, California, the team provides Customer Service Outsourcing and Call Center
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$1,000+< $25 / hr10 - 49Castaic, CA
Services provided
50% Back Office Outsourcing25% Call Center Services25% TranscriptionHuman Medical Billing is a Back Office Outsourcing company. Headquartered in Castaic, California and Los Angeles, California, the firm provides Back Office Outsourcing and Call Center Services.
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List of the Top 15 California BPO Services
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$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
35.2/40.019.4/20 Reviews10/10 Clients & Experience5.9/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.1/40.017.2/20 Reviews9.2/10 Clients & Experience5.7/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Ability to deliver
28.8/40.020/20 Reviews3.3/10 Clients & Experience5.6/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Newport Beach, CA
Ability to deliver
32.5/40.019.4/20 Reviews8.1/10 Clients & Experience5/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
35.2/40.020/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
28.6/40.016.2/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
31.4/40.015.6/20 Reviews10/10 Clients & Experience5.8/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed< $25 / hr250 - 999West Hollywood, CA
Ability to deliver
30.9/40.017/20 Reviews9/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+Undisclosed50 - 249Riverbank, CA
Ability to deliver
26/40.015/20 Reviews6.6/10 Clients & Experience4.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.9/40.015.8/20 Reviews3/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Santa Ana, CA
Ability to deliver
23.3/40.014.6/20 Reviews3.9/10 Clients & Experience4.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Ability to deliver
21.4/40.016.2/20 Reviews0.7/10 Clients & Experience4.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
26.5/40.013/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
30.2/40.015.6/20 Reviews9.4/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
21.7/40.015.2/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Oakland, CA
Ability to deliver
18.5/40.016.2/20 Reviews2.3/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49Huntington Beach, CA
Ability to deliver
22/40.018/20 Reviews4/10 Clients & Experience0/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Ontario, CA
Ability to deliver
23.9/40.016.2/20 Reviews2.2/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Irvine, CA
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed50 - 249San Francisco, CA
Ability to deliver
23.5/40.016.6/20 Reviews2/10 Clients & Experience4.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
$1,000+< $25 / hr10 - 49Pasadena, CA
Ability to deliver
24/40.016.4/20 Reviews3/10 Clients & Experience4.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr10 - 49Ceres, CA
Ability to deliver
15.6/40.015.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$200 - $300 / hr2 - 9Los Angeles, CA
Ability to deliver
29.3/40.015.6/20 Reviews9.1/10 Clients & Experience4.7/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Ability to deliver
23.1/40.014.6/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Ability to deliver
24.4/40.016.4/20 Reviews8/10 Clients & Experience0/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Ability to deliver
27.5/40.016.6/20 Reviews5.8/10 Clients & Experience5.1/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
22.4/40.016.2/20 Reviews1.6/10 Clients & Experience4.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+Undisclosed10 - 49Irvine, CA
Ability to deliver
20.9/40.016.4/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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