Top BPO Companies in San Francisco
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206 Companies
List of the Top San Francisco BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves San Francisco, CAServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a business process outsourcing (BPO) company, offering services such as customer support, billing management, and data processing. Across various reviews, 90% of clients praised their professionalism, responsiveness, and the quality of communication, while occasional feedback highlighted areas for improvement in candidate matching and quality evaluation. Overall, 100% of reviewers noted a positive impact on their operations, emphasizing Unity's ability to integrate seamlessly into workflow systems.
Reviews mention Honest
The overall sentiment regarding honesty in client feedback is highly positive. A client praised Unity Communications for their ability to understand and address the needs of their small business, emphasizing their genuine care and commitment to success. The client noted, "The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable." This reflects a consistent theme of integrity and transparency throughout the partnership.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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Industry Experience
Unity Communications has demonstrated expertise across various sectors, notably in Medical, Telecommunications, and Other Industries. Feedback highlights their strengths in customer support, billing management, and data processing. Clients in the Medical sector appreciated their role in maintaining consistent revenue through effective account management. In Telecommunications, their teams excel at handling technical support and sales operations, resulting in improved customer satisfaction. Overall, Unity Communications is well-suited for organizations seeking reliable outsourcing solutions in healthcare, telecom, and diverse other fields.
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Wellness & Fitness Healthcare Consumer Products Telecommunications Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting IT Services Education Other industries Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution that delivers strong value for money. Many clients noted their pricing aligns well with budgetary constraints and the quality of service exceeds expectations. For instance, one client emphasized that Unity's bookkeeping services were more effective and efficient than local alternatives, while another mentioned achieving significant improvements in customer satisfaction and operational efficiency at a competitive cost. Overall, the sentiment is overwhelmingly positive regarding the balance between cost and service quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves San Francisco, CAServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Flexible
The overall sentiment regarding flexibility in client feedback is overwhelmingly positive. Clients highlight Hugo's ability to adapt to changing needs and deliver on time, facilitating seamless communication and collaboration. For instance, one client noted, "Hugo's remarkable grasp of our company culture" and their "dedication to our specific requirements was evident in their personalized approach and flexible solutions." Another client emphasized their "flexibility and dependability," underscoring the company's commitment to meeting diverse client demands effectively.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.
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Customer Support for IT Company
5.0 Aug 24, 2023The Hugo team is pretty flexible so it’s not hard to connect. Always available to connect via slack, email or chat. If we need to pick up the phone it’s never an issue. We have on-going calls as needed.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Hugo's flexible agent allocation adapts to campaign needs, optimizing efficiency and cost-effectiveness. Every month we can adapt our plan. Multichannel Communication: Leveraging Slack, email, and monthly meetings, they ensure seamless collaboration and updates.
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Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$1,000+Undisclosed250 - 999Serves San Francisco, CAServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a company specializing in customer support and content writing services. Across various businesses, from digital marketing to auto detailing and construction, they received overwhelmingly positive feedback, with over 90% of clients praising their professionalism, effective communication, and ability to enhance customer interaction. Notably, 80% of reviewers highlighted their responsiveness and brand representation, underlining their commitment to client satisfaction and operational improvement.
Reviews mention High-quality work
Clients consistently praised Top Customer Service for delivering high-quality work that meets or exceeds expectations. One CEO noted their exceptional performance in managing customer service, stating, "Their quality of work is up to the mark and they are performing excellent." Another client emphasized the clarity and engagement of content produced, which significantly improved their website's user experience and lead inquiries. Overall, the sentiment reflects strong satisfaction with the company's output and effectiveness in enhancing business operations.-
Customer Service Outsourcing for Ghostwriting Company
5.0 Jun 24, 2025The quality of their work meets our expectations, and they're doing a great job. Since we've had in-house staff change workplaces before, losing money and time on training, we've opted for an outsourced solution, and Top Customer Service has been good so far, and we're saving over 50% in costs.
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Customer Service Outsourcing for Digital Agency
5.0 Jul 9, 2025Top Customer Service has allowed us to see greater satisfaction on the part of the customers. Their quality of work is up to the mark and they are performing excellent. We have experienced before in-house personnel shifting offices, wasting money and time on training, and hence our decision to use outsourced services, where Top Customer Service has performed satisfactorily and saved more than 50 percent.
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Content Writing Services for Digital Marketing Agency
5.0 Apr 19, 2026The most impressive part was their ability to understand our brand voice quickly and translate it into well-written content. They didn’t just write generic copy—they created content that actually sounded like our business and matched our industry tone. In some cases, we would have appreciated slightly more proactive suggestions around content strategy and keyword direction. However, the writing quality and consistency were strong enough that this was not a major issue.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$100,000+Undisclosed10,000+Serves San Francisco, CAServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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UndisclosedUndisclosed10 - 49Burlingame, CA
Services provided
100% Sales OutsourcingZeka Vineyards is a Sales Outsourcing company. The team provides Sales Outsourcing and is in Burlingame, California.
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$1,000+< $25 / hr50 - 249San Francisco, CA
Services provided
40% Accounting40% Back Office Outsourcing20% HR ConsultingCountsy is a midsize Accounting company headquartered in San Francisco, California. The team provides Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingXtendOps is a Back Office Outsourcing and Customer Service Outsourcing company founded in 2019. The midsize team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed1,000 - 9,999San Francisco, CA
Services provided
20% Back Office Outsourcing20% Banking Law20% Bankruptcy Law +2 services20% Cybersecurity20% Funding & InvestmentHunton Andrews Kurth LLP is a Cybersecurity company. Located in Washington, District of Columbia and San Francisco, California, the firm specializes in Cybersecurity and Back Office Outsourcing.
Read moreSee All Locations (2)San Francisco, CA
50 California Street Suite 1700
San Francisco, CA 9411110 - 15
415 975 3700
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$1,000+Undisclosed10 - 49Tiburon, CA
Services provided
20% Audio Production20% Corporate Training & Coaching20% Marketing Strategy +3 services20% Sales Outsourcing10% Advertising10% Financial ConsultingRise25 is a Marketing Strategy company. In Tiburon, California and Chicago, Illinois, their small team offers Marketing Strategy and Corporate Training & Coaching. The agency was launched in 2015.
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$1,000+$25 - $49 / hr50 - 249San Francisco, CA
Services provided
65% AI Agents20% Sales Outsourcing15% Demand Generation MarketingB2B Growth Force - Top B2B Marketing, Revenue Operations & ABM Agency offers marketing strategy development and revenue operations services, focusing on enhancing business growth. Reviews highlight Pradeep's patience, prompt communication, and innovative strategies. Clients appreciate the detailed guidance and effective solutions provided, though there is a suggestion to expand the team to accommodate more clients simultaneously.
See All Locations (8)San Francisco, CA
Valencia Street
San Francisco, CA 941106 - 9
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UndisclosedUndisclosed2 - 9Brisbane, CA
Services provided
25% HR Consulting25% IT Managed Services15% Customer Service Outsourcing +3 services13% Call Center Services12% Back Office Outsourcing10% Sales OutsourcingMagellan USA is a small Brisbane, California-based IT managed services company. Their services include IT managed services and HR Consulting.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
60% Back Office Outsourcing40% Insurance Services & BrokersBack Office Outsourcing company Integrated Payor Solutions was launched in 2015. The agency provides Back Office Outsourcing and Insurance Services & Brokers, and is small.
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$1,000+< $25 / hr10 - 49San Francisco, CA
Services provided
40% Accounting40% Call Center Services20% HR ConsultingHireAthena is an Accounting company. They are located in San Francisco, California and have small team. Their services include Accounting and Call Center Services.
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$5,000+$100 - $149 / hr10 - 49San Francisco, CA
Services provided
40% Accounting40% Back Office Outsourcing20% HR ConsultingOfficengine is an Accounting company. The team is headquartered in San Francisco, California, and their services include Accounting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
40% Back Office Outsourcing40% Staffing20% IT Staff AugmentationSakonnet Systems, Inc. Is a Back Office Outsourcing company based in Providence, Rhode Island and San Francisco, California. Their services include Back Office Outsourcing and Staffing.
Read moreSee All Locations (2)San Francisco, CA
425 Market Street
San Francisco, CA 941052 - 5
+1.415.212.8310
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UndisclosedUndisclosed10 - 49El Cerrito, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Father Son Locksmith Store was established in 1979. The small team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49San Leandro, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingParker Locksmith Store, a Back Office Outsourcing company, was established in 1988. The company focuses on Back Office Outsourcing and Business Consulting.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services, a Business Consulting company, is headquartered in San Francisco, California. The team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+Undisclosed2 - 9San Francisco, CA
Services provided
25% Recruiting25% Recruitment Process Outsourcing25% Sales Outsourcing +1 service25% StaffingSales Outsourcing company Lavendo was founded in 2021. The team specializes in Sales Outsourcing and Staffing and is based in San Francisco, California.
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
20% Advertising20% Customer Service Outsourcing20% Marketing Strategy +2 services20% Pay Per Click20% Social Media MarketingSojern is an Advertising company. Launched in 2007, the agency is based in San Francisco, California and Dublin, Ireland. Their team offers Advertising and Marketing Strategy.
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UndisclosedUndisclosed250 - 999San Mateo, CA
Services provided
40% Search Engine Optimization20% AI Development20% Content Marketing +1 service20% Sales OutsourcingBrightEdge is a SEO company. Launched in 2007, the firm is in San Mateo, California. Their team provides Search Engine Optimization and Content Marketing.
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UndisclosedUndisclosed10 - 49Tiburon, CA
Services provided
35% Pay Per Click35% Sales Outsourcing30% Web DesignTiburon Media Group, a PPC company, was launched in 2023. The team specializes in Pay Per Click and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Richmond, CA
Services provided
35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)30% Compliance ConsultingExpeditious Medical Billing is a Back Office Outsourcing company. The Richmond, California-based firm specializes in Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
50% Accounting15% Commercial Financing15% Financial Advising & Planning +2 services10% Back Office Outsourcing10% Business ConsultingDebt Nirvana is an Accounting company. Launched in 2010, the team provides Accounting and Commercial Financing.
Read moreSee All Locations (3)San Francisco, CA
101 California Street
San Francisco, CA 941116 - 9
+415-6516478
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
40% AI Development40% Back Office Outsourcing20% Compliance ConsultingTaxo, a small AI company, is headquartered in San Francisco, California. The team focuses on Artificial Intelligence and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Oakland, CA
Services provided
10% Advertising10% Branding10% Content Marketing +7 services10% Email Marketing10% Media Planning & Buying10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentLaunched in 2009, WHM Creative is a small Advertising company based in Oakland, California. Their team offers Advertising and Branding.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
40% AI Development30% BI & Big Data Consulting & SI30% Customer Service OutsourcingEstablished in 2017, Observe.AI is a small artificial intelligence development company. Their team provides Artificial Intelligence and BI & big data consulting & SI.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
30% Sales Outsourcing25% Fractional CMO Services20% Marketing Strategy +2 services15% Demand Generation Marketing10% Market ResearchSales Top, Inc is a small Sales Outsourcing company based in San Francisco, California. The team provides Sales Outsourcing and Fractional CMO Services.
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UndisclosedUndisclosed250 - 999San Ramon, CA
Services provided
50% Digital Asset Management50% Document Digitization & ManagementARC Facilities is a midsize Document Digitization & Management and Digital Asset Management company. Launched in 2016, the team offers Document Digitization & Management and Digital Asset
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$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Services provided
40% Email Marketing40% Sales Outsourcing10% Content Marketing +2 services5% AI Development5% Social Media MarketingSee all 3 projectsRising Tides is a marketing agency specializing in digital marketing solutions, including SEO, content creation, and social media management. The agency consistently receives positive feedback, with approximately 100% satisfaction regarding their timely delivery and responsiveness. Clients commend their personalized approach and industry-specific strategies, with over 80% appreciating their innovative marketing tactics and understanding of business needs.
Industry Experience
Rising Tides has demonstrated significant expertise primarily in the Software and Real Estate industries. In the Software sector, clients highlighted their strengths in digital marketing, website development, and responsiveness, achieving notable outcomes such as increased visibility and engagement. In Real Estate, they excelled in elevating brand authority and lead generation through tailored marketing strategies. Overall, clients expressed high satisfaction with Rising Tides' ability to deliver results and adapt to industry needs, making them a valuable partner for companies in these sectors.
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Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback highlights Rising Tides as a provider offering good value for money, with many clients noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost' and another mentioned 'pricing fit our budget.' The sentiment is largely positive, with clients appreciating the quality of work delivered in relation to the fees charged, indicating a strong alignment between cost and the value received.Was this helpful?
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
20% CRM Consulting and SI20% Generative AI20% Sales Outsourcing +4 services10% BI & Big Data Consulting & SI10% Business Consulting10% Marketing Strategy10% Search Engine OptimizationBuzzBoard is a CRM consulting and SI company. The team is in San Francisco, California and Lyndhurst, New Jersey, and their services include CRM consulting and SI and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
40% AI Development20% Application Testing20% Business Consulting +1 service20% Customer Service OutsourcingChef Robotics is an artificial intelligence development company. The firm is in San Francisco, California. Their team specializes in Artificial Intelligence and Application Testing.
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UndisclosedUndisclosed50 - 249San Francisco, CA
Services provided
20% AI Development20% CRM Consulting and SI20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingOdetta, Inc. Is a social media marketing agency located in San Francisco, California. They provide Social Media Marketing and Search Engine Optimization.
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$25,000+$25 - $49 / hr50 - 249Menlo Park, CA
Services provided
30% IT Staff Augmentation20% Custom Software Development10% Back Office Outsourcing +4 services10% HR Outsourcing10% Mobile App Development10% Web Design10% Web DevelopmentSee all 7 projectsCambria Software is a versatile software development company specializing in custom software applications, web development, and IT solutions. Throughout its reviews, 85% of clients praised their communication, responsiveness, and ability to understand complex needs. Notably, they have been recognized for their ability to meet deadlines and provide creative solutions, though one review highlighted a project management challenge. Overall, Cambria Software is appreciated for its dedication and client-focused approach.
Reviews mention Patient
The overall sentiment regarding Cambria Software reflects a strong appreciation for their patience and responsiveness to evolving project needs. One client noted, 'They were patient and responsive to our moving targets as we discovered new medical aspects.' Additionally, the client emphasized the team's ability to consistently deliver on time despite the challenges of a startup environment, stating, 'I honestly couldn’t have asked for or imagined a more caring and positive engagement.' This highlights Cambria's commitment to client satisfaction and adaptability.-
Custom Software Dev for Medical Assessment Company
5.0 Aug 24, 2024The CAMBRIA team gave us excellent advice always anticipating issues and challenges before we realised they existed. They were also patient and responsive to our moving targets as we discovered new medical aspects and additions to the reporting algorithms. They consistently delivered on the time frames they stated which is amazing for such a “moving target” with a start-up company like us developing entirely new technology.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Cambria Software as providing excellent value for money. One client noted their services were 'good value for cost,' while another highlighted their flexibility in pricing, accommodating monthly payments for a costly project. A different review emphasized that despite a desire for lower prices, they would prefer to pay more for the superior quality and commitment received. Overall, the sentiment reflects satisfaction with the quality of work relative to the costs incurred.Was this helpful?
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See All Locations (2)Menlo Park, CA
3705 Haven Ave #110
Menlo Park, CA 9402510 - 15
+1 650 549 8911
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
20% Email Marketing20% Pay Per Click20% SMS Marketing +2 services20% Sales Outsourcing20% Social Media MarketingJumpClick is a social media marketing agency. They are headquartered in San Francisco, California and have small team. Their services include Social Media Marketing and Email Marketing.
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Undisclosed$50 - $99 / hr10 - 49San Mateo, CA
Services provided
25% Generative AI20% Customer Service Outsourcing20% Procurement Support +2 services20% Supply Chain Management15% Logistics & Supply Chain ConsultingEkkBaz AI is a Generative AI company in San Mateo, California. Founded in 2024, the team offers Generative AI and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr10 - 49San Francisco, CA
Services provided
20% Advertising20% Back Office Outsourcing20% Content Writing Services +2 services20% Email Marketing20% SMS MarketingUniversal Collaborators is an Advertising company in San Francisco, California. Founded in 2018, the team specializes in Advertising and Email Marketing.
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UndisclosedUndisclosed10 - 49San Francisco, CA
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignSeal and Scale is a social media marketing firm. Launched in 2025, the agency provides Social Media Marketing and Search Engine Optimization.
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Undisclosed$100 - $149 / hr250 - 999San Ramon, CA
Services provided
60% CRM Consulting and SI20% ERP Consulting and SI10% Call Center Services +1 service10% Other IT Consulting and SISee all 2 projectsFive9 is a company specializing in Salesforce integration and contact center operations, providing services such as software implementation and team training. The reviews indicate mixed feedback, with one client expressing dissatisfaction due to communication issues and advising against working with them, while another praised their project completion focus, responsiveness, and customer service, highlighting their success in enhancing efficiency and sales. Overall, 50% of the reviews were positive, while 50% were negative.
Reviews mention Communicative
Clients consistently praise Five9 for their exceptional communication skills and responsiveness. One client noted that the team diligently follows up, emphasizing project priorities, while another highlighted their prompt responses to support tickets, typically within an hour. The proactive approach during a transition to remote work, including direct outreach to troubleshoot issues, exemplifies their commitment to effective communication. Overall, feedback reflects a strong sentiment towards Five9's communicative nature, reinforcing their reputation for high customer service.-
Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020When we transitioned to work from home, Five9 was really helpful in troubleshooting some of the issues my team was dealing with. The team went so far as to reach out to my team members directly to help them troubleshoot issues. They went above and beyond in that regard when we made that transition.
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Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020They are extremely diligent, to the point where if they call me and I’m unavailable, they don’t wait for me to call back — they’ll call a second time to emphasize the priority of the project. It’s been very seamless.
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Sales & Marketing Support for Legal Service Access Firm
4.0 Jul 29, 2020Five9 tends to be really project completion oriented. They make sure they’re paying attention to getting your project done. The team is also really diligent in their response time. If you submit a ticket, they tend to reach back out within about an hour, even for not urgent matters. Their communication is their strength.
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Industry Experience
Five9 has received mixed feedback across industries. In Financial Services, clients noted challenges with communication and integration, suggesting potential clients seek alternative vendors. Conversely, in the Legal sector, Five9 is praised for their project management, diligence, and technical support, which significantly improved operational efficiency and lead management. Overall, they demonstrate strengths in responsiveness and problem-solving in Legal, while clients in Financial Services highlight communication as an area for improvement. Organizations in the Legal industry may find them to be a better fit.
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Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Five9 indicates mixed sentiments regarding overall value and cost. One client invested $20,000–$30,000 but faced significant communication issues, advising potential customers to seek alternatives. Conversely, another client, who spent between $10,000–$50,000, praised Five9 for their diligent project management and timely responses, emphasizing the positive impact on efficiency and sales. Overall, while some clients recognize the value in project execution, concerns about communication and outdated software may affect perceived value for money.Was this helpful?
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UndisclosedUndisclosed250 - 999San Francisco, CA
Services provided
50% Business Consulting25% Email Marketing25% Sales OutsourcingLaunched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
Read moreSee All Locations (6)San Francisco, CA
75 Broadway, Suite 202
San Francisco, CA 941111
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$100,000+$150 - $199 / hr250 - 999Oakland, CA
Services provided
25% Search Engine Optimization15% Affiliate Marketing15% Social Media Marketing +5 services10% Call Center Services10% Conversion Optimization10% Demand Generation Marketing10% Digital Strategy5% Performance MarketingLQ Digital, a SEO services firm, offer Search Engine Optimization and Social Media Marketing. They were established in 2006.
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$1,000+< $25 / hr2 - 9Oakland, CA
Services provided
60% Accounting20% Back Office Outsourcing20% HR ConsultingAccounting company Nonprofit Suite was launched in 2005. The team specializes in Accounting and Back Office Outsourcing.
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$1,000+< $25 / hr2 - 9San Francisco, CA
Services provided
40% Accounting20% Back Office Outsourcing20% HR Consulting +2 services10% CRM Consulting and SI10% Web DevelopmentIn San Francisco, California, CEO Services USA is an Accounting company. The team offers Accounting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Berkeley, CA
Services provided
20% Advertising20% Back Office Outsourcing20% Branding +2 services20% Direct Marketing20% Marketing StrategyTop of Mind Marketing, an Advertising company, provide Advertising and Back Office Outsourcing. They were founded in 2008.
Read more -
UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
20% AR/VR Development20% Back Office Outsourcing20% Content Marketing +2 services20% Event Marketing20% Video ProductionSlay Agency is an AR/VR development company. Established in 2017, the agency specializes in AR/VR development and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9San Francisco, CA
Services provided
40% Business Valuation Services20% Accounting20% Back Office Outsourcing +1 service20% Corporate LawTower59 is a Business Valuation Services company in San Francisco, California. Launched in 2012, the team focuses on Business Valuation Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Pleasanton, CA
Services provided
100% Call Center ServicesMidsize answering service Packet Fusion, is in Pleasanton, California and Pleasanton, California. Their services include Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Fremont, CA
Services provided
40% Back Office Outsourcing40% Call Center Services20% Social Media MarketingLaunched in 2023, My Care International is a call center. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Redwood City, CA
Services provided
25% AI Development25% Back Office Outsourcing25% Call Center Services +1 service25% UX/UI DesignCyara is an user experience agency. The Redwood City, California-based firm was launched in 2006. Their services include UX/UI Design and Artificial Intelligence.
Read more -
Undisclosed< $25 / hr50 - 249San Ramon, CA
Services provided
40% Back Office Outsourcing10% Customer Service Outsourcing10% Finance & Accounting Outsourcing (FAO) +4 services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales Outsourcing10% StaffingEzyteams is a Back Office Outsourcing company. They are headquartered in San Ramon, California and have midsize team. They focus on Back Office Outsourcing and Finance & Accounting Outsourcing
Read more -
$5,000+$50 - $99 / hr50 - 249Fremont, CA
Services provided
15% IT Strategy Consulting10% Cloud Consulting & SI10% IT Staff Augmentation +13 services5% BI & Big Data Consulting & SI5% Back Office Outsourcing5% Business Continuity Management5% CRM Consulting and SI5% Custom Software Development5% Customer Service Outsourcing5% Cybersecurity5% E-Commerce Development5% ERP Consulting and SI5% IT Managed Services5% Mobile App Development5% Other IT Consulting and SI5% Web DevelopmentSee all 2 projectsSilicon Networks is an IT managed services and software development company specializing in optimizing cloud infrastructure. According to reviews, 100% of feedback is positive, highlighting their professionalism, commitment, and skill. Clients praise their ability to deliver projects on time and within budget, noting their trustworthiness and dedication.
Industry Experience
Silicon Networks has demonstrated expertise primarily in the Software industry, focusing on cloud infrastructure optimization. Client feedback highlights their professionalism, dedication, and responsiveness, contributing to successful project outcomes including reduced costs. The overall sentiment is highly positive, indicating their strengths in project management and technical skills make them a suitable fit for clients seeking reliable IT managed services and software development solutions.
Read All ReviewsSelect Industry to see insights
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Silicon Networks for their exceptional value for money, often noting significant cost reductions post-project. One CEO highlighted a monthly budget decrease as a key outcome of their collaboration, emphasizing the company's efficiency. Additionally, Silicon Networks is praised for delivering projects ahead of schedule with high professionalism, which further enhances their perceived value. Overall, client sentiments reflect satisfaction with both the pricing and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Pleasant Hill, CA
Services provided
75% Call Center Services25% Customer Service OutsourcingCall24 Communications, an answering service, is located in Pleasant Hill, California. Founded in 1985, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Palo Alto, CA
Services provided
30% AI Development30% BI & Big Data Consulting & SI30% Back Office Outsourcing +1 service10% Customer Service OutsourcingDenodo, an artificial intelligence company, offer Artificial Intelligence and BI & big data consulting & SI. They were established in 1999.
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$1,000+< $25 / hr2 - 9Walnut Creek, CA
Services provided
100% Call Center ServicesReliable Receptionist is an answering service. The Walnut Creek, California-based team offers Call Center Services.
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