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Top Call Center Services & Voice Services in Brampton

Ratings Updated: September 18, 2026
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147 Companies

Country: Canada
Province: Ontario
City: Brampton

List of the Top Brampton Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brampton, Canada

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Dedicated

    Clients consistently highlighted Hugo's dedication to excellence and responsive project management. One client noted their 'exemplary' management skills, emphasizing timely deliveries and effective communication. Another remarked on Hugo's commitment to social impact, particularly in building remote support teams in black communities. This focus on quality and community engagement has garnered a positive overall sentiment, with clients appreciating Hugo's flexibility and proactive approach to meeting their evolving needs.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded. Their commitment to delivering items on time and their responsiveness to our evolving needs underscored the effectiveness of their project management approach, fostering a collaborative and productive partnership.

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    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry.

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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brampton, Canada

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

    See all 47 projects

    Reviews mention Collaborative

    Clients have consistently praised Helpware for their collaborative approach, emphasizing effective communication and teamwork. One CEO noted that the Helpware team provided proactive updates and exceeded expectations through their collaborative project management. Similarly, a director of marketing stated that the partnership felt like being part of one team, highlighting the daily reports and open lines of communication. Overall, the sentiment regarding collaboration is overwhelmingly positive, with clients noting Helpware's commitment to shared goals and outcomes.
    • Staff Aug & Back Office Outsourcing for Cybersecurity Co
      5.0 May 13, 2025

      All project management was better than expected, delivering training and outcomes on time and at budget (or less). Communications were proactive and collaborative. The people that work there, across all levels, care so much that I knew they would not let my program fail; and moreover, lean in to give me the best possible outcomes.

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    • Inbound, Outbound, & Back Office for Pain Management Practice
      5.0 Oct 18, 2018

      I can’t praise them enough. We feel like we’re their only client. The Helpware team provides daily reports for each department through Google Docs and e-mails, but we use a communication software as well. It’s a highly collaborative partnership. I feel like we’re one team.

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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

    This provider is fluent in 16 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Vietnamese
    • Italian
    View all languages

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones
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    Select VoiceCom Logotype

    Select VoiceCom

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brampton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    Reviews mention High-quality work

    Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.
    • Customer Service Recruiting for Financial Services Co
      5.0 Jan 13, 2025

      We are very satisfied with what the SVC team is doing for us. They are the best!

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    • Call Center Services for Advisory Platform
      4.5 Jan 13, 2025

      Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.

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    • Back Office & Sales Outsourcing for Photography Studio
      5.0 Feb 7, 2025

      SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.

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    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
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  • Martal Group Logotype

    4.8 109 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group specializes in outbound lead generation and sales engagement, utilizing multi-channel approaches such as emails, phone calls, and LinkedIn interactions. The feedback highlights their adeptness in quickly grasping client needs and effectively integrating with internal teams. Approximately 85% of reviews praise their ability to generate meaningful leads and appointments, while about 30% suggest areas for improvement, such as increased transparency and responsiveness to feedback.

    See all 109 projects

    Reviews mention High-quality work

    Clients consistently commend Martal Group for their high-quality work, emphasizing their ability to deliver qualified leads and meaningful appointments. One client noted, 'The meetings they booked were worth taking,' highlighting the focus on fit rather than volume. Another remarked on the 'excellent quality engagements' achieved during their campaign. Overall, the sentiment reflects strong satisfaction with the professionalism, industry knowledge, and results-driven approach of Martal Group, establishing them as a reliable partner for lead generation.
    • Lead Generation Services for EV Charging Stations Company
      5.0 Feb 27, 2024

      Project management was excellent. Always very responsive. They performed as advertised, and the quality engagements they achieved were excellent.

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    • Marketing Strategy Development for Digital Marketing Company
      5.0 Oct 25, 2023

      We’re still in the beginning stages of our partnership, but judging by the quality and consistency of their work, we believe we’ll be seeing an increase in opportunities flowing through our pipeline very soon.

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    • Lead Generation & Appointment-Setting for Brokerage Firm
      5.0 Jan 20, 2023

      We are impressed with the quality and quantity of opportunities Martal Group has been able to generate for us for the past year.

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    • Lead Generation for SaaS Data Protection Company
      5.0 Nov 10, 2020

      Their high-quality prospecting and great database of contacts are amazing.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Martal Group's cost and value for money is predominantly positive. Many clients noted that their pricing fits within budget while delivering significant returns. For instance, one client highlighted, 'Martal provided good value for cost,' while another remarked on their 'high-quality prospecting' and 'quick turnaround.' Overall, clients feel that Martal's services justify their expenses due to the consistent delivery of qualified leads and appointments, enhancing the clients' sales pipelines.
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    View projects from:

    United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    1 of 1 Brampton-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Brampton

    Call Center Services project highlight

    Sales Outsourcing for MS Unified Support Alternative Firm

    4.5 — Martal Group provides sales outsourcing services for a Microsoft Unified Support alternative provider. The team handles lead generation, appointment setting, email outreach, and phone outreach. Read more
    Read Similar Reviews
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  • Purple Sales Logotype

    4.7 23 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% CRM Consulting and SI +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a company specializing in Contact Center Services, with a focus on outbound call center activities for lead generation and customer support services. Across various reviews, clients have highlighted their effective project management, adaptability, and impressive communication skills, with 90% of reviews emphasizing their ability to consistently book qualified meetings and enhance marketing strategies. While a minority, around 10%, suggested improvements in outreach strategy, overall feedback remains highly positive.

    See all 23 projects

    Industry Experience

    Purple Sales has demonstrated expertise across several industries, including Medical, Cybersecurity, Energy, Consumer Products, and Telecommunications. Clients commend their responsiveness, effective lead generation, and ability to align marketing strategies with business goals. Strong sentiments highlight their impact on client growth and sales pipeline development, particularly in sectors like Cybersecurity and Medical. Overall, their collaborative approach and commitment to understanding client needs make them a strong candidate for businesses seeking B2B sales and marketing support.

    Read All Reviews

    Select Industry to see insights

    Medical Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Human Resources Telecommunications Other industries Energy & natural resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on Purple Sales highlights their strong value for money, with multiple clients noting that the pricing aligns well with their budgets and the quality of service received. For instance, one client mentioned that Purple Sales provided 'good value for cost' and another emphasized their 'high ratings' as a deciding factor. Overall, sentiment is positive, with clients appreciating the effective results achieved relative to the investment made.
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    1 of 3 Brampton-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in Brampton

    Call Center Services project highlight

    Call Center & Lead Generation Services for Cybersecurity Co

    5.0 — Purple Sales provided outbound call services for a cybersecurity company. The team was tasked with generating qualified meetings with a defined target audience and booking appointments with Read more
    Read Similar Reviews
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  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brampton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.

    See all 86 projects

    Reviews mention Puts the customer first

    Clients express high satisfaction with SupportYourApp's commitment to prioritizing customer needs. One client highlighted their responsiveness, stating that agents typically reply within 5–15 minutes and maintain a customer satisfaction score of 4.8/5. Another emphasized their engagement and flexibility in addressing unique challenges, noting the team's dedication to understanding client requirements. Overall, the sentiment reflects a strong alignment with customer-first principles, fostering effective collaboration and support.
    • Call Center Services for Video Editing Platform
      5.0 Oct 31, 2022

      They are always ready to answer any question and satisfy every need we may have. This has been proven over and over during the last 6 years. We consider them an integral and organic part of our company.

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    • Call Center Services for Transportation Service Provider
      5.0 Sep 28, 2022

      Every question is taken seriously and every concern is addressed immediately. More importantly, they're always on the lookout to improve our processes. The team understands this and is constantly giving me and our managers feedback.

      Read Full Review
    • Customer Support for Fintech Company
      5.0 Apr 14, 2020

      I’m impressed with the level of service. They’re dedicated to servicing us and our customers. It was important for us to provide high-quality service to our customers.

      Read Full Review
    • Customer Support for Technology Platform
      5.0 Sep 11, 2020

      They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were. They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like 'We understand', and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.

      Read Full Review
    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with SupportYourApp's pricing and perceived value, noting that their costs align well with budgets. For instance, a client from Lopay highlighted their good value for the cost, while another from Fourth Estate appreciated their budget-friendly pricing. However, some negative feedback regarding service quality and accountability suggests that not all clients felt they received the expected value, particularly when issues arose. Overall, the sentiment leans towards positive, but with caveats regarding service consistency.
    Read All Reviews

    More responsive than most other service providers

    SupportYourApp is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
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    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Brampton, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
    Read All Reviews

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (6) Canada (1) Malaysia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 4 time zones:

    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brampton, Canada

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects
    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $1,000,000 to $9,999,999 (4) $50,000 to $199,999 (3)

    What Clients Have Said

    Overall, client feedback indicates that Simply Contact offers good value for money, with several reviews highlighting their competitive pricing and cost efficiency. For instance, one client noted they selected Simply Contact due to its 'good value for cost,' while another emphasized that their pricing fit their budget. However, there were mentions of areas for improvement in their pricing strategy. The general sentiment reflects satisfaction with the service quality relative to the costs incurred.
    Read All Reviews

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 17 languages:

    • Arabic
    • Bulgarian
    • Czech
    • Dutch
    • English
    • French
    • German
    • Hungarian
    • Italian
    • Polish
    • Portuguese
    • Romanian
    View all languages

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Israel Daylight Time (IDT)
    • Central European Time (CET)
    View all time zones
    View Profile Visit Website
  • ContactPoint 360 Logotype

    4.8 6 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ContactPoint 360's competitive pricing and strong value for money. For instance, one client noted that their 'pricing fit our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the company provided 'great culture fit' and 'good value for cost.' Overall, the feedback reflects a positive sentiment towards the company's affordability and the quality of services provided, solidifying their reputation as a cost-effective solution.
    Read All Reviews

    Toronto, Canada

    1880 O'Connor Drive
    Toronto, Canada M4A 1W9

    201 - 250

    888-257-9892

    See All Locations (9)
    Less than $10,000 avg. project cost for Call Center Services services in Brampton

    Call Center Services project highlight

    Call Center Services for Marketing Agency

    5.0 — ContactPoint 360 provides call center services for a marketing agency. The team manages inbound and outbound call operations, customer email and chat support, and some administrative back-office Read more
    Read Similar Reviews
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  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3 services
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management.

    See all 72 projects

    Reviews mention Professional

    The overall sentiment regarding professionalism in the reviews of Top Virtual Assistant is highly positive. Clients consistently praised the team's clear communication, timely task completion, and proactive approach. One client noted their "dedication to professionalism," while another highlighted their ability to act as a true extension of the client's team. Overall, clients experienced improved efficiency and satisfaction, with minor suggestions for enhancing onboarding and performance reporting.
    • Back Office Outsourcing for Locksmith Company
      5.0 Aug 15, 2025

      Their project management was highly organized, with all tasks and calls handled on time. They were responsive to our needs, quickly adapting to any changes or special requests. I am most impressed by their ability to handle calls professionally while maintaining a friendly tone.

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    • Call Center Services for Construction Management Software Co
      5.0 Aug 18, 2025

      Top Virtual Assistant managed the project in an organized and professional way. They consistently delivered tasks on time and were very responsive to our needs, often adjusting quickly to any changes or special requests. Communication was smooth and proactive, which made it easy for us to stay updated on progress and trust that our customer support operations were being handled effectively.

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    • Call Center & Sales Support Services for Locksmith Company
      5.0 Aug 21, 2025

      The engagement delivered clear, measurable results. Our customer response times improved significantly because calls were answered promptly and professionally. We also saw an increase in qualified leads and scheduled appointments, which directly contributed to stronger sales opportunities. The project management was very smooth. The Top Virtual Assistant team consistently delivered tasks on time and kept us updated on progress through regular reports and check-ins. They were highly responsive to our requests, quickly adapting whenever we needed adjustments. Most impressive was their professionalism and commitment to understanding our business needs. Unlike many service providers, they didn’t just complete tasks, they acted like a true extension of our team.

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    • Call Center & Sales Support for Logistics Company
      5.0 Aug 22, 2025

      The outcomes became obvious and quantifiable. Our calling time was greatly reduced as all calls were answered within a short time in a professional manner and this enhanced customer satisfaction. We have also received a significant gain in legitimate leads and appointments to be scheduled that resulted in improvements in sales opportunities in the logistics segment. Moreover, their comprehensive reporting enabled us to monitor growth closely and gain new insight on the impact on customer retention as well as on growing sales.

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    • Call Center & Sales Support for Logistics Company
      5.0 Aug 22, 2025

      Their management of projects was very good. The Top Virtual Assistant team completed all train of tasks without any delay and had regular reports and check-ins. They are receptive to our demands and accommodative whenever we needed some modifications, which is quite essential in rapidly moving logistics.

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    Industry Experience

    Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.

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    Select Industry to see insights

    Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
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  • Task Virtual Logotype

    4.9 54 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    10% Data Annotation Services

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects

    Reviews mention Professional

    Task Virtual has received consistently positive feedback regarding their professionalism. Clients noted their ability to operate sensitively within healthcare contexts, demonstrating patience and accuracy in communication. One client highlighted their impressive project management, stating they were responsive and proactive in addressing urgent needs. Another emphasized their thoroughness and empathetic approach, which set them apart from other virtual assistants. Overall, clients expressed high satisfaction with the quality of support and communication provided by Task Virtual.
    • Copywriting and Marketing for Online Courses
      5.0 May 17, 2019

      Their knowledge-base stood out to me, and they were very thorough in comparison to other VAs I’ve used in the past. Additionally, they were professional and empathetic throughout, which I greatly appreciated. They persevered until the work was completed.

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    1 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Support for Online GP Service

    5.0 — Task Virtual provided virtual receptionist support for an online GP service. The team managed appointment scheduling, administrative data entry, patient record processing, and medical billing. Read more
    Read 1 Review

    Industry Experience

    Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency.
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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

    See all 3 projects

    Reviews mention Understands their clients' needs

    Clever Digital Marketing demonstrates a strong understanding of client needs, as evidenced by their proactive management of retail promotions and effective communication. Clients appreciate the founders' involvement in strategy and execution, noting their low-maintenance partnership and alignment with business goals. One client highlighted their ability to operate independently while delivering impressive results, reinforcing overall positive sentiment towards their client-centric approach.
    • Marketing & Web Optimization for Retail Products Co.
      5.0 May 17, 2022

      We run retail promotions all year round that run for different lengths of time, and Clever understands and manages the whole process. At this point, they can run this program without us, working on their own. They’re very low-maintenance partners and strong communicators.

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Select Industry to see insights

    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Call Center Services
    50% Sales Outsourcing
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

    See all 3 projects

    Industry Experience

    VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise, responsible personnel, and the significant cost savings achieved through their services, ranging from $300 to $17,000 monthly. In the Telecommunications sector, they optimize technology issue resolution, while in Energy & Natural Resources, they enhance customer service efficiency. In Government, they effectively manage outbound sales and client interactions, although some clients note room for improvement in customer support and call handling.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive the company's services as cost-effective, noting significant savings. One client reported saving between $10,000 and $17,000 monthly, attributing this to the efficiency of the service. Another mentioned a monthly billing of approximately $10,000, emphasizing that the service was money-saving. Overall, the sentiment regarding value for money is positive, with clients appreciating the expertise of the staff, although some suggest improvements in customer support.
    Read All Reviews

    View projects from:

    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Serves Brampton, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.

    See all 20 projects
    3 of 6 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation Services for SaaS Company

    4.5 — A SaaS company has hired Virtual Sales Limited for lead generation services. They source relevant data and execute an outbound call campaign to help the client generate in-target meetings with Read more
    Read 6 Reviews

    Industry Experience

    Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Business services Information technology

    More responsive than most other service providers

    Virtual Sales Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    England (9) United States (4) Bulgaria (1) Croatia (1) France (1)
    View Profile Visit Website
    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Brampton, Canada

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects
    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Industry Experience

    Valoris Center has demonstrated expertise across several industries, including Financial Services, Retail, eCommerce, Automotive, and Business Services. Clients commend their proactive approach, customer-centric solutions, high responsiveness, and impressive performance metrics, such as customer satisfaction rates exceeding 90%. The strong alignment of values and flexibility to adapt to industry-specific needs highlight their strengths, making them a suitable partner for projects in these sectors.

    Read All Reviews

    Select Industry to see insights

    Other Industry Financial services eCommerce Business services Arts, entertainment & music Automotive Consumer Products Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.8 68 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Brampton, Canada

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

    See all 68 projects

    Reviews mention Great team

    Clients have consistently praised A-SALES AB for their exceptional team dynamics and effective communication. One client highlighted, 'Communication was fantastic,' and noted that the team was a 'well-oiled machine' that met all deadlines. Additionally, the alignment of company values created a strong cultural fit, further enhancing the collaboration. Overall, the sentiment reflects a high level of satisfaction with the team's performance and professionalism.
    • Email Marketing, Sales Outsourcing & Call Center for Marketing Company
      5.0 Mar 13, 2025

      I feel like they are actually in our in-house team, they feel like our team. It doesn't feel like we're just working with an agency.

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    16 of 16 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Sales Outsourcing Services for E-Commerce Fulfillment Co

    5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
    Read 16 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
    Read All Reviews

    View projects from:

    United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    15% Call Center Services
    70% Sales Outsourcing
    15% Market Research

    The Sales Factory is a B2B sales and lead generation company specializing in Contact Center Services and Customer Support Services. They are highly regarded for their professionalism, responsiveness, and strategic approach, with 100% of reviews highlighting their ability to generate qualified leads and book meetings effectively. Clients consistently praise their communication and project management capabilities.

    See all 23 projects

    Industry Experience

    The Sales Factory has demonstrated expertise across diverse industries, including Logistics & Supply Chain, Real Estate, Insurance, Information Technology, and Manufacturing. Clients consistently praise their professionalism, responsiveness, and effective lead generation strategies, which have notably improved sales pipelines and conversion rates. Overall sentiment reflects strong satisfaction, particularly in IT and software sectors where their tailored outreach and communication have had significant impacts.

    Read All Reviews

    Select Industry to see insights

    Healthcare Real estate Insurance Information technology Energy & natural resources Software Human Resources Manufacturing Consumer Products Business services Research Advertising & marketing Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
    Read All Reviews

    More responsive than most other service providers

    The Sales Factory is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    1 of 2 Brampton-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in Brampton

    Brampton-based Call Center Services project highlight

    Call Center & Lead Gen Services for Logistics Co

    4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

    See all 18 projects

    Reviews mention Timely

    Overall, client feedback regarding timeliness reflects a highly positive sentiment. Reviewers consistently noted AnswerForce's prompt responses and efficient issue resolution. For instance, one client highlighted their 'quick to respond' nature and impressive implementation of requested features. Another mentioned their 'same day or as quickly as possible' turnaround for feedback. Additionally, clients appreciated the 24/7 availability and rapid handling of calls, reinforcing the effectiveness of their service in meeting urgent needs.
    • Answering Service for Oil & Gas Service Company
      5.0 Aug 23, 2021

      I typically reach out via live chat. They are highly responsive via live chat, email, and phone calls though. They are quick to respond and to resolve issues. They have also implemented requested features pretty quickly, which is really pretty impressive.

      Read Full Review
    • Answering Services & Inbound Client Mgmt for Tutoring Co
      4.0 Apr 30, 2020

      I’m the type of business that when someone calls, they want the call answered, or they’re going to move on to the next company. AnswerForce answers every time, and they answer quickly. It doesn’t matter what time my client is calling; they’re there, and I don’t have to be. I can go on vacation and just block my calendar, and they schedule whatever is available.

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    Industry Experience

    AnswerForce has received positive feedback across various industries, including Energy & Natural Resources, Financial Services, Education, IT Services, and Retail. Clients commend their responsiveness, professional call management, and ability to customize scripts effectively. The overall sentiment is highly favorable in sectors like Energy and Financial Services, where seamless service integration and improved customer communication were highlighted. Educational institutions also appreciate their efficient inbound client management. Potential clients in these industries may find AnswerForce a suitable partner for enhancing customer interaction.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Financial services Consulting Nonprofit Human Resources Construction Education Information technology Manufacturing Retail Business services Utilities IT Services

    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive AnswerForce as offering excellent value for money, particularly highlighting its competitive pricing and comprehensive service features. One client noted, 'The completeness of the service offering and features for a price that is comparable to those who are offering less.' Another praised the responsiveness and adaptability of the service, stating, 'They fit seamlessly into our daily operations.' However, there were mentions of pricing concerns, with some clients suggesting that rates could be lower. Overall, the sentiment leans positively towards the company's cost-effectiveness.
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    View projects from:

    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)
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  • Featured

    What are Featured Providers?

    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Brampton, Canada

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

    See all 54 projects

    More responsive than most other service providers

    Appointment Setter Online is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)
    $1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

    Award Winning Appointment Setting Team

    Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
    View Packages
    View Profile Visit Website
  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a company specializing in Contact Center Services, offering comprehensive Inbound Call Center and Customer Support Services. Overall feedback from their reviews is overwhelmingly positive, with approximately 90% of clients praising their professionalism, responsiveness, and ability to scale call-answering services. Notably, about 80% of reviewers highlight their exceptional project management and personalized customer care.

    See all 13 projects

    Reviews mention Great project management

    Clients have expressed strong satisfaction with 24H Virtual's project management capabilities. One client noted their proactive communication, highlighting that the owner maintained direct contact, facilitating seamless collaboration. Another client praised their structured approach, which included initial meetings and ongoing check-ins to ensure project needs were met. Overall, feedback indicates a high level of professionalism and responsiveness, contributing to successful project outcomes.
    • Call Center Services for Appliance Repair Company
      5.0 Feb 23, 2022

      They’ve managed the project really well. They’re always in touch with us, especially their owner who always tries to find ways to improve our collaboration. We mainly use Slack to communicate any information and exchange files.

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    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
    Read All Reviews

    View projects from:

    Canada (10) United States (3)
    2 of 2 Brampton-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Brampton

    Call Center Services project highlight

    Call Answering Support for Law Firm

    5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • Rezolves Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

    Mississauga, Canada

    150-77 City Center Drive, Mississauga, ON L5B 1M5
    Mississauga, Canada L5B 1M5

    6 - 9

    +1 (416) 648-7581

    See All Locations (2)
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  • MetCredit Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    100% Call Center Services

    MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.

    Read more

    Mississauga, Canada

    E300 6860 Century Ave
    Mississauga, Canada L5N 2V8

    76 - 100

    1 905 819 8939

    See All Locations (4)
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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Tech Sales Funnel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Milton, Canada

    Services provided

    60% Sales Outsourcing
    30% Email Marketing
    10% CRM Consulting and SI

    Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.

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  • Millenium1 Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% IT Managed Services

    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.

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  • AnswerPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    100% Call Center Services

    AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    30% Commercial Brokerage Services
    20% Customer Service Outsourcing +2 services
    15% Fulfillment
    10% Sales Outsourcing

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

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  • Lead Generators International® Logotype

    4.9 14 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    65% Call Center Services
    15% Sales Outsourcing
    10% Email Marketing +1 service
    10% Market Research

    Lead Generators International® is a company specializing in outbound call center and telemarketing services, generating leads and expanding client networks. Reviews highlight their strong project management skills, with 100% of reviews noting timely delivery and effective communication. Clients commend their professionalism and ability to understand and represent products accurately, with approximately 83% expressing satisfaction without suggesting improvements.

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    Reviews mention High-quality work

    Clients have consistently praised Lead Generators International® for delivering high-quality work that significantly impacts their business. One client noted that their efforts resulted in 300-400 leads that converted into business opportunities, emphasizing the sophistication of their work. Another client highlighted the team's professionalism and high integrity, stating they effectively created awareness and delivered on promises. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of the services provided.
    • Lead Generation for Property Tax Firm
      4.5 May 2, 2023

      Lead Generators International®'s work was key in helping us increase the number of leads we received and converted into business opportunities. Overall, they delivered quality and sophisticated work, which we needed for our business.

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    6 of 7 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Construction Company

    5.0 — Lead Generators International® was hired to generate leads for a construction company. They held cold calling campaigns, creating a list of contacts using ZoomInfo and the client's internal email Read more
    Read 7 Reviews

    Industry Experience

    Lead Generators International® has demonstrated expertise in various sectors, including real estate, construction, financial services, manufacturing, and consulting. Clients consistently highlight their effectiveness in lead generation, tailored communication, and project management. Overall sentiment across industries is positive, with particular praise for their adaptability and professionalism. Companies in real estate, construction, and financial services seem to find the best match, given the provider's success in generating leads and enhancing business opportunities.

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    Select Industry to see insights

    Manufacturing Construction Other Industry Engineering Transportation Financial services IT Services Healthcare Consumer Products Consulting

    Toronto, Canada

    401 Bay Street, 16th Floor
    Toronto, Canada M5H 2Y4

    10 - 15

    1-800-306-1365

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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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  • Qallus JSR Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% Sales Outsourcing

    In Toronto, Canada, Qallus JSR Inc. Is a phone answering service. Their services include Call Center Services and Back Office Outsourcing.

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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised Swivelt for delivering high-quality work, noting impressive outcomes such as increased brand awareness and effective CRM solutions. One client highlighted their 'awesome' results within just 15 days, while another commended the software developed for its ability to simplify the sales process. The overall sentiment reflects satisfaction with Swivelt's expertise, accuracy, and creativity, with no reported areas for improvement.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      Over 20 Years of experience, Quality of the work, and very friendly people.

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    • Salesforce Implementation for IT Company
      5.0 Mar 20, 2020

      They made great software that makes the sales team's lives easier.

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    Industry Experience

    Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.

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    Select Industry to see insights

    Software Information technology

    View projects from:

    Indonesia (1) Malaysia (1)

    Oakville, Canada

    1155 North Service Road, West, Unit 11, Suite #16
    Oakville, Canada L6M 3E3

    10 - 15

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  • Business-Hub Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% IT Staff Augmentation
    30% HR Consulting +1 service
    20% Sales Outsourcing

    Business-Hub is an IT staff augmentation company. Their small team is based in Toronto, Canada. Their services include IT staff augmentation and HR Consulting.

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  • SoftwareXprts Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Brampton, Canada

    Services provided

    10% Call Center Services
    10% API Development
    10% Custom Software Development +8 services
    10% E-Commerce Development
    10% Mobile App Development
    10% Robotics Process Automation
    10% Sales Outsourcing
    10% Web Design
    10% Web Development
    5% Digital Strategy
    5% Search Engine Optimization

    Launched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.

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  • Native Smokes Delivered Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Mississauga, Canada

    Services provided

    50% Branding
    50% Sales Outsourcing

    Native Smokes Delivered, a branding firm and Sales Outsourcing company, was launched in 2024. The small team provides Branding and Sales Outsourcing.

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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Reviews mention Easy to work with

    Clients consistently highlight Portage Sales as exceptionally easy to work with, citing seamless collaboration and proactive communication. One client noted, "I can't express in words how easy it's been working with the Portage Sales & Leadership team," emphasizing their preparedness and focus on exceeding expectations. Their tailored approach to training, which adapts to specific organizational needs, further reinforces the positive sentiment, with clients expressing total trust in their ability to support team growth.
    • Corporate Training & Coaching for Electrical Products Co
      5.0 Apr 26, 2024

      I can't express in words how easy it's been working with the Portage Sales & Leadership team. It's been seamless, they are on top of everything, they are prepared. They ensure that each of the training events are focused and meet and exceed mine and my team's expectations every time that we do want. The communication has been unbelievable. I know that I can rely on them to ask them a question. Personally, or professionally, if something that's going on in my world, I've also, you know, given my team and told them if they have something that comes up, feel free to contact the Portage team.

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    Industry Experience

    Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.

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    IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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    More responsive than most other service providers

    Portage Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • PlatXP Creative Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    10 - 49
    Vaughan, Canada

    Services provided

    40% Sales Outsourcing
    25% Direct Marketing
    20% AI Consulting +1 service
    15% Marketing Strategy

    PlatXP Creative is a Sales Outsourcing company launched in 2023. The team provides Sales Outsourcing and Direct Marketing.

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  • Qinetic Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    15% Call Center Services
    5% Affiliate Marketing
    5% Content Marketing +22 services
    5% Conversion Optimization
    5% Email Marketing
    5% Graphic Design
    5% Logo
    5% Mobile & App Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development
    4% Custom Software Development
    4% E-Commerce Development
    4% Mobile App Development
    3% Digital Strategy
    3% Finance & Accounting Outsourcing (FAO)
    2% Corporate Photography
    2% IT Managed Services
    2% IT Staff Augmentation
    2% Other Application Development
    2% Other Design
    2% Other IT Consulting and SI
    2% Transcription
    2% Translation
    1% Other Digital Marketing

    Qinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.

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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

    See all 1 projects

    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and overall value, noting a customized approach that meets specific needs. One client mentioned spending less than $10,000, highlighting the cost-effectiveness of the service while achieving significant communication results with new clients. Overall, feedback indicates that the company delivers on its promises and provides responsive service, contributing to a positive perception of value for money.
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    1 of 1 Brampton-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in Brampton

    Brampton-based Call Center Services project highlight

    Voice Services for Life Insurance & Living Benefits Company

    5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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  • REACH Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Toronto, Canada

    Services provided

    35% Email Marketing
    15% Marketing Strategy
    10% AI Development +4 services
    10% Custom Software Development
    10% Low/No Code Development
    10% Market Research
    10% Sales Outsourcing

    REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

    See all 3 projects

    Reviews mention Easy to work with

    Clients consistently express that REACH is easy to work with, highlighting proactive communication and timely delivery of projects. One client noted, 'Joseph was on it. They were very organized and always proactive in communication.' Another remarked, 'They are very skilled and easy to work with.' Overall, the sentiment reflects a strong appreciation for REACH's collaborative approach and responsiveness to client needs.
    • Generative AI Tool Dev for Capital Investment Firm
      5.0 Jan 17, 2024

      Joseph was on it. They were very organized and always proactive in communication. They also scheduled meetings with me to show progress and talk about the next steps. He is very pleasant to work with. Takes feedback and comes up with simple but smart solutions.

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    • Email Marketing & Lead Gen for Digital Media & Design Co
      5.0 Jan 17, 2024

      Everything was delivered early in most cases and they were pretty fast to respond to all questions. Excellent follow up as well. They are very skilled and easy to work with.

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    Industry Experience

    REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.

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    Select Industry to see insights

    Software Financial services Design

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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    United States (2) Canada (1)
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  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

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  • BringToMarket - US & Canada Expansion Services Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Sales Outsourcing
    20% HR Outsourcing
    15% Executive Search +4 services
    10% Demand Generation Marketing
    10% Marketing Strategy
    10% PEO/Employee Leasing
    10% Web Design

    BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

    See all 5 projects

    Reviews mention Experienced

    Clients have consistently praised BringToMarket for their experienced team and methodical approach to business expansion. Notable feedback highlights their adaptability and responsiveness, with one client noting the team's ability to quickly address needs and provide valuable guidance. Another client emphasized their strong organizational structure and iterative strategy, which contributed to successful market entry. Overall, the sentiment reflects high satisfaction with BTM's expertise, resulting in significant lead generation and successful project outcomes.
    • Social Media & Email Marketing for Software Company
      5.0 May 20, 2024

      The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results. BTM demonstrated a proactive approach by swiftly adapting their operations to meet our evolving needs, taking initiative to generate additional results and opportunities. I have nothing particular to say, BTM is an experienced team that delivers results and brings expertise to secure more meetings.

      Read Full Review
    • GTM Strategy, Lead Gen, & Demand Gen Mktg for SaaS Company
      5.0 Nov 13, 2024

      The methodical approach and ability to execute and iterate quickly were impressive. Through our collaboration, we realized that careful planning and preparation are crucial for entering a new market. BTM’s experienced team brings the expertise needed to succeed in new regions.

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    Industry Experience

    BringToMarket has demonstrated expertise across several industries, including Software, Consumer Products & Services, Business Services, and IT Services. Clients commend their methodical approach, responsiveness, and ability to generate qualified leads, particularly in SaaS and digital transformation contexts. The overall sentiment is highly positive, with notable successes in improving brand awareness and operational efficiency. Potential clients in these sectors can expect strong support in market expansion and lead generation.

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    Select Industry to see insights

    Software Consumer products & services Business services IT Services

    View projects from:

    France (3) Greece (1) Réunion (1)

    Toronto, Canada

    7 Grosvenor St
    Toronto, Canada M7A 2G6

    2 - 5

    4374356425

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  • Matrix Global InfoTech Solutions Logotype

    Not yet reviewed

    $5,000+
    $100 - $149 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    10% Call Center Services
    25% Web Design
    25% Web Development +4 services
    15% UX/UI Design
    10% Email Marketing
    10% Social Media Marketing
    5% Logo

    Matrix Global InfoTech Solutions is a web design agency. The Pune, India-based team offers Web Design and Web Development.

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    Mississauga, Canada

    120 Dundas Street East
    Mississauga, Canada L5A 1W6

    2 - 5

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  • Get Ninja - Virtual Assistant Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Recruiting +2 services
    20% Sales Outsourcing
    20% Staffing

    Get Ninja - Virtual Assistant offers comprehensive virtual assistant services, specializing in email handling, calendar management, and travel arrangements. Their clients report increased efficiency, with company expenses dropping 20%–35%, reflecting a high satisfaction rate. Notably, 100% of reviewers commend their initiative and reliability in task management and communication.

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  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% AI Consulting
    30% Customer Service Outsourcing +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a technology company specializing in AI implementations, particularly in healthcare settings. Reviews highlight a 100% positive feedback rate, emphasizing their strong alignment with client values and budget considerations. Notably, 100% of reviewers commend their responsive and technically proficient service, making them a recommended partner for voice AI solutions in complex environments.

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  • Callnovo Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Markham, Canada

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing

    Callnovo is a call center company founded in 2004. Their team focuses on Call Center Services and Customer Service Outsourcing.

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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

    See all 1 projects

    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • SinghIT Services Inc. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Brampton, Canada

    Services provided

    10% Call Center Services
    50% IT Managed Services
    15% Cloud Consulting & SI +3 services
    15% IT Strategy Consulting
    5% Customer Service Outsourcing
    5% Digital Strategy

    IT managed services company SinghIT Services Inc. Provides IT managed services and IT strategy consulting. They are in Peterborough, Canada and Brampton, Canada.

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    Brampton, Canada

    Bluffwood Crescent
    Brampton, Canada L6P

    2 - 5

    4378802051

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  • Pathway Communications Logotype

    Not yet reviewed

    $1,000+
    $150 - $199 / hr
    50 - 249
    Markham, Canada

    Services provided

    30% Call Center Services
    35% IT Managed Services
    20% Cybersecurity +1 service
    15% Cloud Consulting & SI

    IT managed services company Pathway Communications is in Markham, Canada and Victoria, Canada. Their services include IT managed services and Call Center Services.

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  • PatientSERV Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Corporate Training & Coaching +1 service
    20% IT Strategy Consulting

    Phone answering service PatientSERV was founded in 2013. Based in Toronto, Canada, the team focuses on Call Center Services and Back Office Outsourcing.

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  • Data Axle, Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mississauga, Canada

    Services provided

    80% Sales Outsourcing
    20% Content Moderation Services

    Data Axle, Inc is a Sales Outsourcing company located in Mississauga, Canada. They offer Sales Outsourcing and Content Moderation Services and were founded in 1972.

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  • REALQualified Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    100% Sales Outsourcing

    REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.

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  • Bill Gosling Outsourcing Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Newmarket, Canada

    Services provided

    25% Call Center Services
    35% Customer Service Outsourcing
    10% Back Office Outsourcing +4 services
    10% Corporate Training & Coaching
    10% Sales Outsourcing
    5% AI Development
    5% Other Application Development

    Large Customer Service Outsourcing company Bill Gosling Outsourcing, is in Newmarket, Canada and Glasgow , Scotland. The team offers Customer Service Outsourcing and Call Center Services.

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  • Simpro Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    40% Call Center Services
    40% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Simpro Solutions is a Back Office Outsourcing company. The Toronto, Canada-based firm specializes in Back Office Outsourcing and Call Center Services.

    Read more
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  • Paradigm Quest Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • MyMo Leads Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    20% Branding
    10% Other Marketing

    MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.

    Read more
    View Profile
  • One Contact Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    80% Call Center Services
    20% Sales Outsourcing

    Established in 2005, One Contact is a phone answering service. Their team specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Globalfaces Direct Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    60% Call Center Services
    40% Financial Consulting

    Globalfaces Direct is a call center launched in 2012. The team specializes in Call Center Services and Financial Consulting and is located in Toronto, Canada and Charlotte, North Carolina.

    Read more
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Martal Group
2 Clever Digital Marketing
3 VoiceLogic.com
4 Purple Sales
5 The Sales Factory
6 AnswerForce
7 24H Virtual

List of the Top 7 Brampton Call Center Companies & Voice Services

  1. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    35.2/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  2. Clever Digital Marketing Logotype

    Clever Digital Marketing

    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Ability to deliver

    28.2/40.0
    16.2/20 Reviews
    8.3/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    35% Sales Outsourcing
    65% Other
    View Profile Visit Website
  3. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    17.1/40.0
    13/20 Reviews
    0/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    25% Call Center Services
    50% Sales Outsourcing
    25% Other
    View Profile Visit Website
  4. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    31.6/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  5. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    31.3/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  6. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    28.1/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  7. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.3/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  8. 3C Contact Services Logotype

    3C Contact Services

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Ability to deliver

    4.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    46% Call Center Services
    10% Sales Outsourcing
    44% Other
    View Profile Visit Website
  9. Rezolves Logotype

    Rezolves

    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    3/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website
  10. MetCredit Logotype

    MetCredit

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Ability to deliver

    4.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  11. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    26.1/40.0
    16.2/20 Reviews
    4.8/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    41% Call Center Services
    11% Sales Outsourcing
    48% Other
    View Profile Visit Website
  12. NCRi Logotype

    NCRi

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    60% Other
    View Profile Visit Website
  13. Tech Sales Funnel Logotype

    Tech Sales Funnel

    Undisclosed
    Undisclosed
    2 - 9
    Milton, Canada

    Ability to deliver

    3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3/10 Market Presence

    Service focus

    60% Sales Outsourcing
    40% Other
    View Profile Visit Website
  14. Millenium1 Solutions Logotype

    Millenium1 Solutions

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    75% Other
    View Profile Visit Website
  15. AnswerPlus Logotype

    AnswerPlus

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  16. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    23.9/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  17. Call Centre Systems Inc. Logotype

    Call Centre Systems Inc.

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    3.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    25% Call Center Services
    10% Sales Outsourcing
    65% Other
    View Profile Visit Website
  18. Lead Generators International® Logotype

    Lead Generators International®

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    20.7/40.0
    16/20 Reviews
    0/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    65% Call Center Services
    15% Sales Outsourcing
    20% Other
    View Profile Visit Website
  19. Seologist Logotype

    Seologist

    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    23.2/40.0
    16.2/20 Reviews
    2.1/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    15% Call Center Services
    85% Other
    View Profile Visit Website
  20. Qallus JSR Inc. Logotype

    Qallus JSR Inc.

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Sales Outsourcing
    50% Other
    View Profile Visit Website
  21. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Ability to deliver

    21.2/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  22. Business-Hub Logotype

    Business-Hub

    $5,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Ability to deliver

    3.4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    3.4/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website

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Updated May 26, 2026
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
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Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Clutch Report
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How To Hire a Call Center in 4 Steps

Updated March 24, 2026
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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Clutch Report

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Specialties

Sales Outsourcing Answering Services Virtual Receptionist Order Processing Inbound Appointment Setting Lead Generation Outbound Third Party Verification Appointment Setting

Nearby Locations

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