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Top Call Center Services & Voice Services in Hamilton

Ratings Updated: September 18, 2026
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2 Leaders 15 Contenders

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146 Companies

Country: Canada
Province: Ontario
City: Hamilton

List of the Top Hamilton Call Center Companies & Voice Services

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

    See all 28 projects

    Reviews mention Transparent

    Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.
    • Call Center Services for Automotive Company
      5.0 Jun 27, 2024

      Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.

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    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.

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    • Outsourced Accounting & Content Writing for IT Services Firm
      4.5 Sep 11, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

      Read Full Review
    • Accounting Services for Marketing & Venture Capital Firm
      5.0 Aug 24, 2023

      They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.

      Read Full Review
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    3 of 3 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back Office Outsourcing for E-Commerce Co

    5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
    Read 3 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    50% Customer Service Outsourcing
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

    See all 47 projects

    Reviews mention Puts the customer first

    Overall, the sentiment regarding Helpware's customer-first approach is highly positive. Clients frequently highlight their commitment to customer satisfaction, with one noting Helpware's proactive measures, such as providing backup employees during staff absences and working through holidays to support client needs. Another client emphasized Helpware's impressive track record and effective communication, which fosters a strong partnership. These instances demonstrate Helpware's dedication to prioritizing client interests and enhancing customer support efficiency.
    • Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
      5.0 Aug 7, 2024

      Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.

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    • Staffing for Wine Distributor
      5.0 Aug 22, 2019

      I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.

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    • Back Office & Digital Marketing Support for Digital Solutions Company
      5.0 Jan 9, 2019

      They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.

      Read Full Review
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    17 of 21 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Digital Government Partner

    5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
    Read 21 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Select VoiceCom Logotype

    Select VoiceCom

    Not yet reviewed

    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% Back Office Outsourcing +3 services
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

    2 of 4 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Third-Party Management Company

    4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
    Read 4 Reviews

    Industry Experience

    Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.

    Read All Reviews

    Select Industry to see insights

    Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

    View projects from:

    United States (7) Australia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website
  • Martal Group Logotype

    4.8 109 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% AI Agents +1 service
    10% Email Marketing

    Martal Group specializes in outbound lead generation and sales engagement, utilizing multi-channel approaches such as emails, phone calls, and LinkedIn interactions. The feedback highlights their adeptness in quickly grasping client needs and effectively integrating with internal teams. Approximately 85% of reviews praise their ability to generate meaningful leads and appointments, while about 30% suggest areas for improvement, such as increased transparency and responsiveness to feedback.

    See all 109 projects

    Reviews mention Exceeds expectations

    Martal Group consistently exceeds client expectations, as highlighted by multiple reviews. Clients praise their innovative approach to lead generation, with one noting that Martal's strategies have resulted in a significant return on investment. Another client emphasized their professionalism and the comprehensive nature of their services, stating, 'Martal has been more professional and deliberate in this process than I was expecting.' Overall, clients appreciate the quality of work and the effective communication, underscoring Martal Group's reliability and expertise.
    • Lead Gen & Sales Engagement for Crowdsourcing Company
      5.0 Oct 16, 2023

      In terms of qualitative feedback, we’ve been able to use several other services and compare them with Martal Group’s. Every time, the quality of their work has exceeded the other organizations’. Due to those reasons, we’ve kept coming back to Martal Group.

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    • Lead Generation for Event Ticketing & Marketing Platform
      5.0 Apr 4, 2023

      Martal Group has been delivering on their promise and exceeding our expectations. They are great to work with and quick to respond to our requests. We work together to figure out what is working, what's not and identify opportunities.

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    Industry Experience

    Martal Group has demonstrated a strong capacity for lead generation across diverse sectors, including Information Technology, Business Services, and Advertising & Marketing. They excel in crafting tailored outreach strategies, utilizing email, LinkedIn, and phone campaigns to engage prospects effectively. Feedback highlights their commitment to quality over quantity, optimizing for fit and engagement. Clients report improved sales conversions and increased awareness in their target markets, indicating that Martal Group is particularly well-suited for tech-driven industries and B2B engagements.

    Read All Reviews

    Select Industry to see insights

    Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Media Energy & natural resources Chemicals & Biotechnology IT Services Advertising & marketing Human Resources Wellness & Fitness Consulting Information technology Telecommunications

    View projects from:

    United States (53) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 2 time zones:

    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    1 of 1 Hamilton-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Sales Outsourcing for MS Unified Support Alternative Firm

    4.5 — Martal Group provides sales outsourcing services for a Microsoft Unified Support alternative provider. The team handles lead generation, appointment setting, email outreach, and phone outreach. Read more
    Read Similar Reviews
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  • Purple Sales Logotype

    4.7 23 reviews
    Premier Verified
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    10% Call Center Services
    50% Sales Outsourcing
    10% CRM Consulting and SI +4 services
    10% Search Engine Optimization
    10% Web Design
    5% Content Marketing
    5% Email Marketing

    Purple Sales is a company specializing in Contact Center Services, with a focus on outbound call center activities for lead generation and customer support services. Across various reviews, clients have highlighted their effective project management, adaptability, and impressive communication skills, with 90% of reviews emphasizing their ability to consistently book qualified meetings and enhance marketing strategies. While a minority, around 10%, suggested improvements in outreach strategy, overall feedback remains highly positive.

    See all 23 projects

    Reviews mention Open to feedback

    Clients express a positive sentiment regarding Purple Sales' openness to feedback. One client highlighted their impressive ability to incorporate feedback into their processes, showcasing adaptability and responsiveness. Weekly review calls facilitated ongoing communication, allowing for continuous refinement of strategies. However, a suggestion for improvement was made regarding the organization of listening sessions to further enhance understanding of client needs. Overall, the sentiment reflects a strong commitment to client collaboration and responsiveness.
    • Software Implementation for Nonprofit Mortgage Association
      5.0 Feb 29, 2024

      They were good at keeping up with project deliverables and maintaining open communication throughout the duration of the project to ensure work was being done on time, as expected. We had regular virtual meetings to review completed items and any outstanding work. They constantly asked us for feedback on how things were going to ensure they were in line with expectations.

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    • Call Center & Lead Generation Services for Cybersecurity Co
      5.0 Jan 26, 2026

      We worked with weekly review calls to track progress and align on ongoing activity. These regular check-ins were very helpful to assess performance and continuously refine our approach by implementing the necessary adjustments and improvements. The high-quality, detailed reporting and their strong ability to take our feedback into account were impressive.

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    Industry Experience

    Purple Sales has demonstrated expertise across several industries, including Medical, Cybersecurity, Energy, Consumer Products, and Telecommunications. Clients commend their responsiveness, effective lead generation, and ability to align marketing strategies with business goals. Strong sentiments highlight their impact on client growth and sales pipeline development, particularly in sectors like Cybersecurity and Medical. Overall, their collaborative approach and commitment to understanding client needs make them a strong candidate for businesses seeking B2B sales and marketing support.

    Read All Reviews

    Select Industry to see insights

    Medical Information technology IT Services Business services Non-profit Advertising & marketing Media Consumer products & services Human Resources Telecommunications Other industries Energy & natural resources

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback on Purple Sales highlights their strong value for money, with multiple clients noting that the pricing aligns well with their budgets and the quality of service received. For instance, one client mentioned that Purple Sales provided 'good value for cost' and another emphasized their 'high ratings' as a deciding factor. Overall, sentiment is positive, with clients appreciating the effective results achieved relative to the investment made.
    Read All Reviews

    View projects from:

    Canada (15) United States (5) France (2)

    This provider is fluent in 2 languages:

    • English
    • French

    This provider is available in 1 time zone:

    • Eastern Standard Time (EST)
    View Profile Visit Website

  • Featured

    What are Featured Providers?

    SupportYourApp Logotype

    SupportYourApp

    4.8 86 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a leading provider of Contact Center Services, specializing in Customer Support Services, including Phone Support and Call Handling. Over 90% of reviewers praise their responsiveness, professionalism, and ability to manage high volumes of tickets, with many highlighting their project management skills and adaptability in offering 24/7 Customer Service Center support. The company consistently delivers value, maintaining a strong reputation for quality and client satisfaction.

    See all 86 projects

    Reviews mention Easy to reach

    Clients consistently highlight the ease of communication with SupportYourApp, noting their quick response times and accessibility. One customer remarked on the 'easy reach via Slack and email', facilitating timely feedback and assistance. Another client emphasized the 'high support during onboarding' and 'easy access to the team for feedback'. Overall, the sentiment regarding the company's accessibility is highly positive, reflecting a commitment to responsive and effective communication.
    • Technical Customer Support for Software Developer
      5.0 Dec 8, 2016

      SupportYourApp works during weekends and holidays, which is great. We stay in touch with a supervisor who sends us lists of feature requests and popular problems on a monthly basis. This gives us a feel for what we should be developing and fixing next. Project management had a few highs and lows in the beginning, when the collaboration was new for both of us. SupportYourApp got into the work and, after a while, we found a golden middle ground. SupportYourApp hired a supervisor in charge of a team of dedicated support engineers. We can always reach out to SupportYourApp for any questions.

      Read Full Review
    • Customer Support Outsourcing for Financial Services Company
      5.0 Aug 25, 2025

      Support your app has been easy to reach via slack and by e-mail when needed. It was easy to leave feedback and to receive help when needed.

      Read Full Review
    • Customer Support Services for VR Fitness App
      5.0 Dec 4, 2025

      Seamless integration with our internal operations. High support during onboarding and easy access to the team for feedback, resource expansion, etc. High quality talent consistently and very adaptable to scaling business needs.

      Read Full Review
    Read All Reviews
    30 of 33 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Water & Energy Metering Company

    5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read more
    Read 33 Reviews

    Industry Experience

    SupportYourApp has received positive feedback across multiple industries, including Financial Services, Media, Energy & Natural Resources, Retail, Information Technology, and Education. Clients highlight their scalability, responsiveness, and expertise in customer support, with notable achievements in improving response times and customer satisfaction. Financial services and retail companies benefit from their ability to handle complex inquiries, while tech firms appreciate their technical proficiency. Overall, industries seeking reliable customer support and effective communication will find SupportYourApp to be a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT Services

    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones
    View Profile Visit Website
    six eleven global services Logotype

    six eleven global services

    4.8 10 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

    See all 10 projects

    Reviews mention Easy to work with

    Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.
    • BPO Services for Telecommuniactions & IT Services Company
      4.5 Feb 15, 2023

      Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.

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    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for E-Commerce Company

    5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
    Read 1 Review

    Industry Experience

    Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

    More responsive than most other service providers

    six eleven global services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    Simply Contact Logotype

    Simply Contact

    4.8 26 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Serves Hamilton, Canada

    Services provided

    35% Call Center Services
    55% Customer Service Outsourcing
    10% Back Office Outsourcing

    Simply Contact is a professional contact center services company specializing in inbound and outbound call handling, customer support services, and telephonic support across various languages and channels. Reviews indicate a remarkable satisfaction rate, with over 95% of feedback being positive, highlighting their efficiency, adaptability, and exceptional customer care services. Notably, Simply Contact achieved a 30-45% increase in customer satisfaction scores for multiple clients.

    See all 26 projects

    Reviews mention Unique expertise

    The feedback on Simply Contact highlights their unique expertise in providing tailored customer support solutions across various industries. Clients noted their exceptional ability to understand specific challenges, with one CEO praising their specialized support for educational platforms. Another client emphasized their customized approach, which significantly improved customer service efficiency. Overall, sentiment is highly positive, with clients expressing satisfaction with the outcomes and no areas for improvement identified.
    • Inbound Customer Support Services for EdTech Company
      5.0 Apr 5, 2024

      The expertise in providing specialized support for different industries, including educational platforms and proactive customer interaction management across different channels was exceptional and truly set them apart.

      Read Full Review
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    12 of 15 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Staffing for Government Helpline

    5.0 — Simply Contact provides staff to a government hotline's team; they hire and train call center agents to cover workflows around the clock. They've organized the hotline's IT structure, monitoring, Read more
    Read 15 Reviews

    Industry Experience

    Simply Contact has demonstrated expertise across multiple industries, including Information Technology, Financial Services, Education, and Advertising & Marketing. Clients highlight their strengths in providing multilingual customer support, enhancing operational efficiency, and improving customer satisfaction metrics. Overall sentiment is positive, with feedback praising their adaptability, responsiveness, and ability to deliver tailored solutions. Organizations within these sectors can particularly benefit from Simply Contact's customer support services.

    Read All Reviews

    Select Industry to see insights

    Software Information technology Financial services Education Advertising & marketing IT Services Arts, entertainment & music Retail Hospitality & leisure Human Resources Business services Telecommunications

    View projects from:

    Ukraine (8) United States (7) England (4) Israel (1) Italy (1) Latvia (1) Philippines (1)

    This provider is fluent in 17 languages:

    • Arabic
    • Bulgarian
    • Czech
    • Dutch
    • English
    • French
    • German
    • Hungarian
    • Italian
    • Polish
    • Portuguese
    • Romanian
    View all languages

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • Gulf Standard Time (GST)
    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Central African Time (CAT)
    • Eastern African Time (EAT)
    • Israel Daylight Time (IDT)
    • Central European Time (CET)
    View all time zones
    View Profile Visit Website
  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Verified
    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    30% Content Writing Services +3 services
    10% Accounting
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a customer support services provider specializing in call handling, inbound and outbound call center services. The company has received overwhelmingly positive feedback, with over 90% of reviews highlighting their professionalism, adaptability, and reliable customer service. Clients frequently commend their ability to improve customer communication and streamline administrative processes, with 80% noting significant improvements in scheduling and inquiry management.

    See all 72 projects

    Reviews mention Easy to work with

    Clients consistently express satisfaction with Top Virtual Assistant, highlighting their professionalism and responsiveness. One client noted, "They were professional, responsive, and easy to work with every step of the way," while another emphasized their availability and consistent support. The overall sentiment reflects that the team effectively adapts to client needs and significantly improves operational efficiency, making them a reliable partner for various administrative tasks.
    • Back Office & Call Center Services for Real Estate Company
      5.0 Aug 5, 2025

      The team has saved us a lot of time. If they weren’t there, I’d be sitting in the office and on the portal. They’ve made our lives easier and saved us a lot of time and money. Top Virtual Assistant is always available and consistently works for us.

      Read Full Review
    • Administrative Support for Construction Company
      5.0 Dec 19, 2025

      Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.

      Read Full Review
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    12 of 12 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Life Insurance Company

    5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read more
    Read 12 Reviews

    Industry Experience

    Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.

    Read All Reviews

    Select Industry to see insights

    Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

    View projects from:

    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
    View Profile Visit Website

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  • ContactPoint 360 Logotype

    4.8 6 reviews
    Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1 service
    11% Sales Outsourcing

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Reviews mention Adaptable

    Client feedback highlights ContactPoint 360's adaptability as a key strength. One client noted their 'hands-on approach and willingness to adapt to our processes,' while another emphasized their 'quick to adapt' response to changing requirements. Overall, the sentiment regarding adaptability is highly positive, with clients appreciating the company's ability to scale operations efficiently and maintain service quality amidst evolving demands.
    • Customer Support & Call Center Services for SEO Company
      4.5 Dec 29, 2025

      Their project management approach was organized and proactive. Deliverables were consistently on time, and they were quick to respond when requirements changed. Their hands-on approach and willingness to adapt to our processes stood out. The team felt like a natural extension of our own.

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    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

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    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    View projects from:

    Armenia (1) Canada (1) Costa Rica (1) Czech Republic (1) Estonia (1)

    This provider is fluent in 1 language:

    • English

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Toronto, Canada

    1880 O'Connor Drive
    Toronto, Canada M4A 1W9

    201 - 250

    888-257-9892

    See All Locations (9)
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  • Task Virtual Logotype

    4.9 54 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    10% Call Center Services
    40% Back Office Outsourcing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    10% Data Annotation Services

    Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

    See all 54 projects
    1 of 2 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Receptionist Support for Online GP Service

    5.0 — Task Virtual provided virtual receptionist support for an online GP service. The team managed appointment scheduling, administrative data entry, patient record processing, and medical billing. Read more
    Read 1 Review

    Industry Experience

    Task Virtual has demonstrated strong expertise across various industries, including Information Technology, Consumer Products & Services, Financial Services, Education, and Advertising & Marketing. Clients commend their effective communication, operational efficiency, and tailored strategies that enhance workflows and customer interactions. Positive sentiments are particularly noted in healthcare, where they excelled in improving patient support, as well as in education and financial services for optimizing online presence. Overall, they offer significant impact in operational support and digital marketing across these sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services Education

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Task Virtual's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another stated, 'Task Virtual delivered on everything they promised,' reflecting satisfaction with their investment. Overall, feedback indicates that Task Virtual's services not only meet client expectations but also contribute to significant cost savings, with some clients reporting reductions in operational costs and increased efficiency.
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    View projects from:

    United States (7) Canada (3) Australia (1) Germany (1) Ireland (1) England (1)

    This provider is fluent in 7 languages:

    • English
    • Spanish
    • French
    • Bengali
    • Hindi
    • Panjabi
    • Sindhi

    This provider is available in 12 time zones:

    • Middle East Time (MET)
    • India Standard Time (IST)
    • Central European Time (CET)
    • Central Standard Time (CST)
    • Eastern European Time (EET)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Australia Central Time (ACT)
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  • Swivelt Logotype

    5.0 2 reviews
    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2 services
    10% Pay Per Click
    10% Search Engine Optimization

    Swivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Clients express a strong sentiment that Swivelt effectively understands their needs. One client highlighted the project manager's friendly communication and ability to grasp requirements, which facilitated a successful B2B marketing initiative that significantly increased brand awareness and generated leads within a short timeframe. Overall, feedback indicates high satisfaction with Swivelt's attentiveness and responsiveness to client objectives.
    • B2B Marketing for IT Software
      5.0 Oct 28, 2020

      The project manager assigned to us was very friendly and easy to communicate with us and understand all the requirements.

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    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.
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    View projects from:

    Indonesia (1) Malaysia (1)

    Oakville, Canada

    1155 North Service Road, West, Unit 11, Suite #16
    Oakville, Canada L6M 3E3

    10 - 15

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  • Professional Prospecting Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Caledonia, Canada

    Services provided

    100% Sales Outsourcing

    Professional Prospecting is a Sales Outsourcing company. They are located in Caledonia, Canada and have midsize team. They provide Sales Outsourcing.

    Read more
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  • Featured

    What are Featured Providers?

    Virtual Sales Limited Logotype

    Virtual Sales Limited

    4.8 20 reviews
    Premier Verified
    $1,000+
    $50 - $99 / hr
    10 - 49
    Serves Hamilton, Canada

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Virtual Sales Limited is a distinguished provider of Contact Center Services, specializing in Outbound Call Center and Telemarketing Services. The company consistently garners positive feedback, with 100% of reviewers praising their project management and timely communication. Clients highlight their industry expertise and impressive ability to generate leads and appointments, with no reported areas for improvement, underscoring their exceptional service delivery and professionalism.

    See all 20 projects

    Reviews mention Professional

    The feedback regarding Virtual Sales Limited's professionalism is overwhelmingly positive. Clients particularly commend their reliability, responsiveness, and prompt communication. For instance, a VP at Mobex noted their team's ability to quickly understand complex technology and maintain transparency in reporting. Similarly, an Account Executive from InsiderCX highlighted the team's professionalism and proactive nature, stating, 'The team was amazing.' Overall, clients express high satisfaction with their professionalism and effectiveness, with no reported areas for improvement.
    • B2B Lead Generation for Contact Center Solutions Co
      5.0 May 10, 2024

      Their professionalism and effectiveness are sure to add value to any business. We also have a 15 min weekly call to discuss progress. The thorough notes and updates we receive are impressive.

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    • Call Center Services for Software Company
      5.0 Feb 6, 2023

      What's the most unique about this organization is their level of hand-holding and professionalism. Fiona kept us in the loop at all times. I have hired many companies that do what they do, but since finding VSL have never changed.

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    • Sales Outsourcing for Telecommunications Company
      5.0 Feb 19, 2026

      What we appreciate most is Virtual Sales Limited's professionalism, responsiveness, and ability to become fluent in our technology much faster than expected. Their communication is always prompt, their reporting is transparent, and their commitment to helping us hit our growth targets is evident in every interaction.

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    Industry Experience

    Virtual Sales Limited has demonstrated strong capabilities across various industries, including Business Services, Information Technology, Financial Services, Telecommunications, Supply Chain, and Healthcare. Clients commend their lead generation, flexibility, and efficiency, with positive sentiments expressing satisfaction with their communication and project management. Feedback highlights their expertise in understanding specific industry needs, making them a suitable partner for companies seeking targeted outreach and effective sales strategies.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Construction Financial services Advertising & marketing Consulting Supply Chain, Logistics, and Transport Other industries Business services Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (3) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Virtual Sales Limited's excellent value for money, with multiple reviews noting that their pricing fits within budget while delivering significant results. One client emphasized the 'good value for cost' and another mentioned they 'booked 12 meetings' with a '5% conversion rate,' showcasing effective lead generation. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost-effectiveness and quality of service provided.
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    More responsive than most other service providers

    Virtual Sales Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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    Valoris Center Logotype

    Valoris Center

    4.9 15 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Hamilton, Canada

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% CRM Consulting and SI

    Valoris Center is a company specializing in Contact Center Services, offering a comprehensive suite of solutions, including Inbound and Outbound Call Center, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on punctuality, flexibility, and customer care, with over 85% client satisfaction ratings and notable mentions for their proactive and adaptable approach.

    See all 15 projects

    Reviews mention Exceptional performance

    Clients consistently commend Valoris Center for their exceptional performance, highlighting a 95% achievement in phone support and a 92% customer satisfaction score. One client noted the team's resilience and professionalism during a rebranding process, emphasizing their commitment to delivering outstanding service. Additionally, the Valoris team was praised for their reliable, timely delivery and customer-centric approach, which aligns well with client expectations and needs. Overall, feedback reflects a strong sentiment of satisfaction and trust in Valoris as a service partner.
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris team consistently meets key metrics: SLA performance is over target, with a 95% achievement on phone support and 99% on email. Their First Contact Resolution (FCR) rate exceeds 86%, and customer satisfaction (CSAT) is reaching up to 92%. Additionally, we are pleased to see that less than 3% of customers abandon their calls, which reflects the efficiency and quality of the service provided.

      Read Full Review
    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      Valoris' team consistently provided stable and reliable service, always delivering on time and meeting our needs. With a team of agents who align with our brand values and consistently strive to meet our customers' expectations, their dedication is clearly reflected in the customer satisfaction scores they've achieved, making them a trusted partner for our business.

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    • Customer Service Outsourcing for Financial Services Company
      5.0 Aug 4, 2025

      What impressed us most about Valoris was their ability to maintain high service standards under various circumstances. Our company underwent a significant rebranding process and faced technical system challenges, yet the Valoris team consistently demonstrated resilience, professionalism, and kept their strong commitment to delivering exceptional service.

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    7 of 9 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Retail Company

    5.0 — Valoris Center provided call center services for a retail company. The team managed customer inquiries and issues via phone and email and supported the client's e-commerce platform and order Read more
    Read 9 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Valoris Center's strong value for money, noting that their pricing aligns well with budget expectations. For example, one client mentioned selecting Valoris due to its 'good value for cost' and 'pricing fit our budget.' Another stated that Valoris offered a 'price-performance ratio in line with our expectations.' Overall, the sentiment reflects satisfaction with the services provided relative to the costs incurred, reinforcing their reputation as a cost-effective partner.
    Read All Reviews

    More responsive than most other service providers

    Valoris Center is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
    A-SALES AB Logotype

    A-SALES AB

    4.8 68 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    50 - 249
    Serves Hamilton, Canada

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Email Marketing

    A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

    See all 68 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with A-SALES AB, particularly highlighting their responsiveness and helpfulness during projects. One client noted the team's openness to feedback and their willingness to iterate on data to achieve optimal results. The overall sentiment reflects a strong appreciation for the company's ability to engage effectively and adapt to client needs, although suggestions for improving onboarding processes were mentioned.
    • Call Center Services & Market Research for Software Company
      5.0 Aug 14, 2024

      Overall, the team is responsive, receptive to feedback, and very helpful in terms of data iteration. The team is always open to feedback, if there is room for improvement they don’t take it the wrong way and try to figure out the best solution to move forward and establish the greatest results.

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    Industry Experience

    A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.

    Read All Reviews

    Select Industry to see insights

    Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technology

    Average Project Cost Breakdown

    Less than $10,000 (20) $10,000 to $49,000 (14)

    What Clients Have Said

    Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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    View projects from:

    United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)
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  • DependableIT Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Hamilton, Canada

    Services provided

    100% Call Center Services

    DependableIT is a phone answering service. Their midsize team is in Hamilton, Canada. Their services include Call Center Services.

    Read more
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  • One Touch Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Services provided

    47% Call Center Services
    25% Back Office Outsourcing
    18% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Small answering service One Touch Solutions, is based in Oakville, Canada and Plainview, New York. The team provides Call Center Services and Back Office Outsourcing.

    Read more
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  • Featured

    What are Featured Providers?

    Appointment Setter Online Logotype

    Appointment Setter Online

    5.0 54 reviews
    Verified
    $1,000+
    Undisclosed
    1,000 - 9,999
    Serves Hamilton, Canada

    Services provided

    20% Call Center Services
    55% Sales Outsourcing
    25% Back Office Outsourcing

    Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

    See all 54 projects

    Reviews mention Communicative

    The sentiment regarding communication from Appointment Setter Online is overwhelmingly positive. Clients consistently highlight the team's clear and structured communication, timely updates, and responsiveness to needs. For instance, one client noted, 'Communication was clear, and they maintained consistency in scheduling and follow-ups.' Another stated, 'Their communication was excellent, and deliverables were always on time.' Overall, clients appreciate the professionalism and dedication to understanding their specific requirements, reinforcing a strong collaborative experience.
    • Appointment Setting Services for Garage Repair Services Co
      5.0 Oct 30, 2025

      Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack. Appointment Setter Online's team has great communication skills and knows our product carefully.

      Read Full Review
    • Call Center Services for Nonprofit Organization
      5.0 Nov 29, 2025

      Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently.

      Read Full Review
    • Call Center Services for Marketing Company
      5.0 Dec 3, 2025

      Appointment Setter Online’s project management was well-organized and reliable. They communicated clearly, provided regular updates, and always delivered tasks and reports on time. We primarily communicated via virtual meetings.

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    • Appointment Setting for Appliance Repair Company
      5.0 Dec 6, 2025

      Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries in terms of scheduling, confirmation, and reporting were timely and consistent. They were responsive and adaptive: when we requested certain modifications, they implemented those changes promptly.

      Read Full Review
    • Back Office Outsourcing for Auto Detailing Company
      5.0 Dec 18, 2025

      Communication was straightforward and dependable. They followed through with scheduled calls and delivered exactly what was promised on time, without us having to constantly monitor progress.

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    Industry Experience

    Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.

    Read All Reviews

    Select Industry to see insights

    Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) $50,000 to $199,999 (8) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.
    Read All Reviews

    View projects from:

    New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)
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  • The Sales Factory Logotype

    4.7 23 reviews
    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    15% Call Center Services
    70% Sales Outsourcing
    15% Market Research

    The Sales Factory is a B2B sales and lead generation company specializing in Contact Center Services and Customer Support Services. They are highly regarded for their professionalism, responsiveness, and strategic approach, with 100% of reviews highlighting their ability to generate qualified leads and book meetings effectively. Clients consistently praise their communication and project management capabilities.

    See all 23 projects

    Reviews mention Collaborative

    Client feedback highlights a strong collaborative sentiment towards The Sales Factory. The VP of Sales from 526 Software noted the consultative approach taken in refining messaging and setting KPIs, emphasizing outstanding communication and responsiveness. Weekly touchbase calls facilitated effective collaboration, with specific praise for team members like Youssef and Ryan, who demonstrated excellent communication skills and innovative thinking. Overall, the sentiment reflects a high level of satisfaction with the collaborative efforts and consistent support provided.
    • Lead Generation for Software Company
      5.0 Aug 6, 2024

      Ryan has been our dedicated business development representative. His communication is, likewise, excellent- as well as his ability to collaborate on messaging. Ryan has also proven to not just be coachable, but also innovative in his pursuit- leading to consistent performance.

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    • Sales Outsourcing for Compliance Form Company
      5.0 Feb 6, 2024

      Results always exceeded expectations and we met weekly to review results, strategize and make changes where necessary. It's a true partnership. Paul and his team aren't afraid to ask for or provide feedback, make course corrections and be as aggressive as their partner would like.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (4) Less than $10,000 (1)

    What Clients Have Said

    The Sales Factory is widely recognized for providing good value for money, with multiple clients noting that their pricing fits within budgets while delivering significant results. A client praised their 'good value for cost,' while another highlighted their 'exceptional results' and 'transparency.' Overall, feedback indicates a positive sentiment towards their pricing relative to the quality of service provided, with several clients expressing satisfaction with the outcomes achieved for the investment made.
    Read All Reviews

    View projects from:

    United States (14) Canada (7) Israel (1)
    1 of 2 Hamilton-based review is 5 stars
    Unknown avg. project cost for Call Center Services services in Hamilton

    Hamilton-based Call Center Services project highlight

    Call Center & Lead Gen Services for Logistics Co

    4.5 — The Sales Factory provided lead generation services for a logistics company. The team was responsible for cold calling, emailing, and sourcing new leads to pass to the client's sales Read more
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    24H Virtual is a company specializing in Contact Center Services, offering comprehensive Inbound Call Center and Customer Support Services. Overall feedback from their reviews is overwhelmingly positive, with approximately 90% of clients praising their professionalism, responsiveness, and ability to scale call-answering services. Notably, about 80% of reviewers highlight their exceptional project management and personalized customer care.

    See all 13 projects

    Reviews mention Open to feedback

    The feedback regarding 24H Virtual's openness to feedback is largely positive. Clients appreciate their receptiveness to criticism and willingness to make necessary improvements, as noted in the review where the client stated, "they seem to be open and receptive to criticism, and they can fix things." However, there are areas for improvement, such as communication among agents and timely follow-ups. Overall, the sentiment reflects satisfaction with their adaptability and commitment to enhancing service quality.
    • Call Center Services for Real Estate Home Inspection Company
      4.5 May 13, 2021

      Moreover, they seem to be open and receptive to criticism, and they can fix things. As such, I’ll give them high marks. They’re willing to make improvements even if their service isn’t perfect. Overall, I have no hesitation in recommending 24H Virtual.

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    • Call Center Services for Real Estate Home Inspection Company
      4.5 May 13, 2021

      For more long-term communications, we have monthly follow-up calls. During those calls, 24H Virtual tells me what they want from me, and I tell them what I want from them. After a month, we do another call to see how they’re performing and to compare our expectations with what has actually occurred. We also talk about how we can correct things and what we need to address from a budgeting point of view.

      Read Full Review
    • Call Center Services for Real Estate Home Inspection Company
      4.5 May 13, 2021

      In the past two months, I’ve been creating documents and scripts to help the team know how to receive certain calls. As we do this, we’ve realized that we need to consider more questions and situations. So far, we've created flow charts, FAQs, and other scripts to teach them how to address certain situations. Doing this doesn’t mean 24H Virtual falls short of their commitment to you. It only means that as a business owner, you need to write things down so they have a document or an FAQ to turn to so they know how to handle your business.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

    Read All Reviews

    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    View projects from:

    Canada (10) United States (3)
    2 of 2 Hamilton-based reviews are 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Hamilton

    Call Center Services project highlight

    Call Answering Support for Law Firm

    5.0 — A law firm backend service hired 24H Virtual to provide call answering services. They trained a team of receptionists to answer calls from the client's customers and its management and technical Read more
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  • VoiceLogic.com Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    25% Call Center Services
    50% Sales Outsourcing
    25% Customer Service Outsourcing

    VoiceLogic.com is a company specializing in Contact Center Services, offering comprehensive telemarketing and customer support services, including inbound and outbound call handling. The reviews indicate a strong emphasis on cost efficiency, with clients saving between $300 to $17,000 monthly. Reviewers frequently highlight the company's expertise and responsible staff, though some suggest improvements in availability and customer support. Overall, the feedback is predominantly positive, with clients appreciating the financial savings and efficiency gains.

    See all 3 projects

    Reviews mention Great team

    Clients consistently praise the company for its responsible and highly qualified staff, highlighting significant improvements in customer service efficiency. One client noted, "Their service has greatly improved the reception among our users," and emphasized the value of their personnel as a key strength. Overall, the sentiment reflects a strong appreciation for the team's capabilities, although minor issues like dropped calls were mentioned as areas for potential improvement.
    • Telemarketing Services for Energy Company
      4.5 Dec 24, 2017

      They are very responsible and have a highly qualified staff. The service has greatly improved the reception among our users. Complaints are attended to much faster and there is greater efficiency in the area of public attention.

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    Industry Experience

    VoiceLogic.com has garnered positive feedback across various industries, including Telecommunications, Energy & Natural Resources, and Government. Clients appreciate their expertise, responsible personnel, and the significant cost savings achieved through their services, ranging from $300 to $17,000 monthly. In the Telecommunications sector, they optimize technology issue resolution, while in Energy & Natural Resources, they enhance customer service efficiency. In Government, they effectively manage outbound sales and client interactions, although some clients note room for improvement in customer support and call handling.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Energy & natural resources Government

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive the company's services as cost-effective, noting significant savings. One client reported saving between $10,000 and $17,000 monthly, attributing this to the efficiency of the service. Another mentioned a monthly billing of approximately $10,000, emphasizing that the service was money-saving. Overall, the sentiment regarding value for money is positive, with clients appreciating the expertise of the staff, although some suggest improvements in customer support.
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    Washington, District of Columbia (1) San Jose, California (1) Walnut, California (1)
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  • AnswerForce Logotype

    4.4 18 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    AnswerForce is a Contact Center Services provider specializing in Customer Support and Call Handling. Their reviews are predominantly positive, with 90% of reviewers highlighting their professionalism and responsive customer service. Clients commend AnswerForce's script customization and adaptability in managing complex call handling needs, though one review mentioned challenges in communication and billing. Overall, AnswerForce is praised for its excellent Customer Service Center capabilities.

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    Reviews mention Customized support

    Clients have expressed high satisfaction with AnswerForce's customized support, noting their adaptability and responsiveness. One client highlighted a 93% consultation booking rate and remarked that callers often do not realize they are speaking to a service. The company's proactive communication and ability to tailor scripts in real-time were particularly praised. Overall, the sentiment reflects confidence in AnswerForce's capability to meet specific client needs effectively.
    • Answering Services for Home Improvement & Repair Company
      5.0 May 4, 2020

      They’re able to update the script on a whim, which is very valuable for our business. The ability to change and update the script is a big deal for our company. They need to go to our website and search for a location with the zip code, and it’s a lot of work, but they do a good job. Be honest about what you want, and they’ll work with you to reach that goal.

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    Average Project Cost Breakdown

    Less than $10,000 (6) $50,000 to $199,999 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive AnswerForce as offering excellent value for money, particularly highlighting its competitive pricing and comprehensive service features. One client noted, 'The completeness of the service offering and features for a price that is comparable to those who are offering less.' Another praised the responsiveness and adaptability of the service, stating, 'They fit seamlessly into our daily operations.' However, there were mentions of pricing concerns, with some clients suggesting that rates could be lower. Overall, the sentiment leans positively towards the company's cost-effectiveness.
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    View projects from:

    San Antonio, Texas (1) Edina, Minnesota (1) Denville, New Jersey (1) Buffalo, New York (1) New York City, New York (1) Cincinnati, Ohio (1) Los Angeles, California (1) Denver, Colorado (1) Phoenix, Arizona (1) Philadelphia, Pennsylvania (1) Loganville, Georgia (1) Levelland, Texas (1) Groveport, Ohio (1) Conway, Massachusetts (1) Orange County, California (1)

    Toronto, Canada

    99 Yorkville Avenue
    Toronto, Canada M5R 1C1

    76 - 100

    800 858 1426

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  • MetCredit Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    100% Call Center Services

    MetCredit is a phone answering service established in 1973. Their team focuses on Call Center Services.

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    Mississauga, Canada

    E300 6860 Century Ave
    Mississauga, Canada L5N 2V8

    76 - 100

    1 905 819 8939

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  • Lead Generators International® Logotype

    4.9 14 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    65% Call Center Services
    15% Sales Outsourcing
    10% Email Marketing +1 service
    10% Market Research

    Lead Generators International® is a company specializing in outbound call center and telemarketing services, generating leads and expanding client networks. Reviews highlight their strong project management skills, with 100% of reviews noting timely delivery and effective communication. Clients commend their professionalism and ability to understand and represent products accurately, with approximately 83% expressing satisfaction without suggesting improvements.

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    Reviews mention Patient

    The overall sentiment regarding patience is highly positive. Clients have noted that Lead Generators International (LGI) demonstrated remarkable patience throughout the project, particularly in accommodating the client's learning curve and budget constraints. One client highlighted that LGI was 'very patient with our learning curve and appreciative of our circumstances,' which significantly contributed to a productive working relationship and successful outcomes.
    • Lead Generation for Engineering Company
      5.0 May 13, 2022

      The working relationship was the most impressive. It would be easy to find others to do this work as well, but as we had a limited budget and were testing out the system in general, they were very patient with our learning curve and appreciative of our circumstances.

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    6 of 7 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Construction Company

    5.0 — Lead Generators International® was hired to generate leads for a construction company. They held cold calling campaigns, creating a list of contacts using ZoomInfo and the client's internal email Read more
    Read 7 Reviews

    View projects from:

    Vancouver, British Columbia (5) Victoria, British Columbia (2) Calgary, Alberta (1) Burnaby, British Columbia (1) Toronto, Ontario (1) Williams Lake, British Columbia (1)

    Toronto, Canada

    401 Bay Street, 16th Floor
    Toronto, Canada M5H 2Y4

    10 - 15

    1-800-306-1365

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  • Standard Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Services provided

    25% Sales Outsourcing
    20% Search Engine Optimization
    20% Social Media Marketing +2 services
    20% Web Design
    15% Logo

    Based in Hamilton, Canada, Standard Marketing is a Sales Outsourcing company. Founded in 2021, the team specializes in Sales Outsourcing and Social Media Marketing.

    Read more
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  • Rezolves Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Rezolves offers comprehensive Contact Center Services, including Customer Support Services, Inbound Call Center, and Outbound Call Center, as well as Telemarketing Services. Reviews highlight their professionalism, effective project management, and ability to deliver significant improvements in customer satisfaction, order processing efficiency, and digital marketing outcomes. Clients appreciate their holistic approach, data-driven strategies, and responsive communication.

    Mississauga, Canada

    150-77 City Center Drive, Mississauga, ON L5B 1M5
    Mississauga, Canada L5B 1M5

    6 - 9

    +1 (416) 648-7581

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  • Gracious Tiles & Hardwood Flooring Logotype

    Not yet reviewed

    $100,000+
    Undisclosed
    2 - 9
    Oakville, Canada

    Services provided

    50% Sales Outsourcing
    50% Warehousing & Distribution

    Established in 2009, Gracious Tiles & Hardwood Flooring is a Warehousing & Distribution and Sales Outsourcing company. The team provides Warehousing & Distribution and Sales Outsourcing.

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  • Tech Sales Funnel Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Milton, Canada

    Services provided

    60% Sales Outsourcing
    30% Email Marketing
    10% CRM Consulting and SI

    Tech Sales Funnel is a Sales Outsourcing company launched in 2022. The company provides Sales Outsourcing and Email Marketing.

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  • REACH Logotype

    5.0 3 reviews
    $1,000+
    $50 - $99 / hr
    2 - 9
    Toronto, Canada

    Services provided

    35% Email Marketing
    15% Marketing Strategy
    10% AI Development +4 services
    10% Custom Software Development
    10% Low/No Code Development
    10% Market Research
    10% Sales Outsourcing

    REACH is a strategic consulting firm specializing in developing go-to-market strategies, lead generation, and automation using AI tools. The company is praised for its strong work ethic, organization, and timely delivery, with 100% of reviewers highlighting their effective project management. Clients report significant improvements in customer engagement and lead conversions, with no major areas for improvement mentioned.

    See all 3 projects

    Reviews mention Timely

    Clients consistently noted REACH's punctuality and reliability in project delivery. One client emphasized that 'everything is delivered on time and as expected,' highlighting their commitment to timelines. The overall sentiment reflects a high level of satisfaction regarding REACH's responsiveness and adherence to schedules, contributing significantly to the project's success.
    • Marketing Strategy for Web & Mobile App Dev Company
      5.0 Jan 20, 2024

      Describe their project management. Did they deliver items on time? How did they respond to your needs?

      Everything is delivered on time and as expected.

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    Industry Experience

    REACH has demonstrated strong capabilities across diverse industries including Software, Financial Services, and Design. In Software, they excelled in developing Go-to-Market strategies and lead generation, evidenced by an 18% boost in customer engagement. In Financial Services, they delivered an effective generative AI tool for automating email responses, showcasing their innovative approach. In Design, REACH successfully implemented SEO lead generation strategies, yielding immediate results. Overall, their expertise in automation, organization, and client communication positions them as a valuable partner across these sectors.

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    Select Industry to see insights

    Software Financial services Design

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight REACH's competitive pricing and strong value for money. One client noted, 'good value for cost,' while another emphasized that REACH's pricing 'fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, as projects were delivered on time and produced measurable success, leading clients to feel they received significant returns on their investment.
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    United States (2) Canada (1)
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  • Clever Digital Marketing Logotype

    5.0 3 reviews
    $10,000+
    Undisclosed
    10 - 49
    Vaughan, Canada

    Services provided

    35% Pay Per Click
    35% Sales Outsourcing
    30% Social Media Marketing

    Clever Digital Marketing is an agency specializing in digital advertising and social media marketing. The reviews indicate a high level of satisfaction with their services, highlighting their effective communication, strong ROI, and ability to align with client needs. Approximately 67% of reviewers commend their project management and communication skills, although there is a suggestion for improved reporting. Overall, Clever Digital Marketing is recognized for delivering impactful marketing results.

    See all 3 projects

    Reviews mention High-quality work

    Clients have consistently praised Clever Digital Marketing for their high-quality work and effective marketing strategies. One CEO highlighted their professionalism and expertise, noting significant success in tracking and adjusting marketing campaigns tailored to specific business needs. The seamless workflow, even across time zones, further underscores their commitment to delivering exceptional results. Overall, sentiment regarding the quality of work is overwhelmingly positive, with no areas for improvement identified.
    • Digital Marketing for Retail Company
      5.0 May 6, 2022

      We like their ability to create and execute a campaign based on our specific individual and industry needs. With their marketing strategies and expertise, we are able to track and quantify the effectiveness of our marketing campaigns and if necessary change them up on the fly. Great Success!

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    Industry Experience

    Clever Digital Marketing has demonstrated strong expertise across the Advertising & Marketing, Wellness & Fitness, and Retail industries. Clients commend their effective campaign management, communication, and ability to tailor strategies to specific business needs. The overall sentiment in Advertising & Marketing is highly positive, noting improved ad performance and ROI. In Wellness & Fitness, feedback highlights their impact on online sales. Retail clients appreciate the ability to track marketing effectiveness, indicating a consistent strength in optimizing digital presence across sectors.

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    Select Industry to see insights

    Advertising & marketing Wellness & Fitness Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clever Digital Marketing is perceived as providing strong value for money, with clients noting positive return on investment (ROI) and improved performance metrics. One client highlighted a significant investment of $400,000 CAD, emphasizing that their sales results surpassed those from other agencies. Another client appreciated the efficient communication and low-maintenance nature of the partnership, indicating that the cost aligns well with the results delivered. Overall, sentiment is positive, though some clients suggested improvements in reporting structures.
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  • NCRi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Mississauga, Canada

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    30% Customer Service Outsourcing

    NCRi is an answering service company established in 2008. The firm focuses on Call Center Services and Back Office Outsourcing.

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  • Leadify Ninja Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    2 - 9
    Oakville, Canada

    Services provided

    45% Email Marketing
    45% Sales Outsourcing
    10% CRM Consulting and SI

    Headquartered in Oakville, Canada, Leadify Ninja is an Email Marketing company. Launched in 2023, the team specializes in Email Marketing and Sales Outsourcing.

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  • Seologist Logotype

    5.0 1 review
    $5,000+
    $100 - $149 / hr
    10 - 49
    Toronto, Canada

    Services provided

    15% Call Center Services
    15% Email Marketing
    10% AR/VR Development +6 services
    10% Advertising
    10% Content Marketing
    10% Public Relations
    10% Social Media Marketing
    10% UX/UI Design
    10% Web Development

    Seologist is an SEO agency praised for delivering exceptional and timely SEO services, helping clients achieve top search rankings efficiently. The feedback is overwhelmingly positive, with 100% of reviewers noting impressive results, effective collaboration, and professionalism. Clients commend their ability to exceed expectations, turning underperforming websites into high-traffic platforms, with no areas identified for improvement.

    See all 1 projects

    Industry Experience

    SEOlogist has demonstrated expertise primarily in the financial services sector, particularly in mortgage brokering. Clients report exceptional results, including improved online visibility and lead generation, often within weeks. The company's strengths include a deep understanding of competitive digital marketing landscapes, effective SEO strategies, and professional service. Overall sentiment from the financial services industry is highly positive, indicating that SEOlogist is well-suited for businesses seeking to enhance their online presence and attract customers.

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    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with SEOlogist's cost-effectiveness and value for money. One client noted that they received 'an army of knowledgeable and expert specialists at very reasonable costs,' leading to impressive results within weeks. The company's ability to deliver on time and often ahead of schedule further enhances their perceived value. Overall, the sentiment reflects that SEOlogist not only meets but exceeds client expectations while maintaining competitive pricing.
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  • AppointmentSetter Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    48% Call Center Services
    32% Sales Outsourcing
    20% Back Office Outsourcing

    AppointmentSetter is a telemarketing and outbound call center service provider, specializing in helping businesses prospect new clients. Their engagement is marked by responsiveness and industry knowledge, leading to 50 new client communications for one reviewer. Overall, feedback is positive, with no reported areas for improvement except for challenges due to COVID-19.

    See all 1 projects

    Industry Experience

    AppointmentSetter has demonstrated significant expertise in the financial services industry, particularly for insurance investment firms. Clients praise their responsiveness, tailored approach, and industry knowledge, which enhance client communications and prospecting efforts. The overall sentiment from this sector is positive, highlighting AppointmentSetter's ability to generate qualified leads and adapt to challenges, such as those posed by COVID-19, showing a commitment to client success.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and overall value, noting a customized approach that meets specific needs. One client mentioned spending less than $10,000, highlighting the cost-effectiveness of the service while achieving significant communication results with new clients. Overall, feedback indicates that the company delivers on its promises and provides responsive service, contributing to a positive perception of value for money.
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    1 of 1 Hamilton-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in Hamilton

    Hamilton-based Call Center Services project highlight

    Voice Services for Life Insurance & Living Benefits Company

    5.0 — AppointmentSetter provides phone prospecting services for an insurance company. Their work is ongoing with creating new business opportunities. Read more
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  • BringToMarket - US & Canada Expansion Services Logotype

    5.0 5 reviews
    $5,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Sales Outsourcing
    20% HR Outsourcing
    15% Executive Search +4 services
    10% Demand Generation Marketing
    10% Marketing Strategy
    10% PEO/Employee Leasing
    10% Web Design

    BringToMarket - US & Canada Expansion Services is a business expansion and lead generation company that excels in digital transformation, brand establishment, and market penetration. Overall, the reviews are overwhelmingly positive, highlighting impressive results such as a 70% campaign open rate and significant reductions in manual tasks. Clients praised the company’s responsiveness, adaptability, and consultative approach, with over 90% expressing satisfaction and indicating no areas for improvement.

    See all 5 projects

    Reviews mention Well-organized projects

    Clients consistently praise BringToMarket for their well-organized project management and timely delivery. For instance, one CEO noted their ability to adhere to clear timelines and deadlines, stating, 'They always delivered on time.' Another client highlighted BTM's seamless integration into their existing processes, emphasizing their proactive communication and adaptability. Overall, the sentiment reflects a strong appreciation for BTM's structured approach and responsiveness to client needs, contributing to successful project outcomes.
    • Branding for Business Services Company
      5.0 Jul 12, 2024

      BTM works with clear timelines and deadlines, and they stick to them. They always delivered on time, and it’s super easy to collaborate with their team because they created a dedicated Slack channel for daily communications. Their processes are adaptable and flexible to our evolving needs.

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    • Social Media & Email Marketing for Software Company
      5.0 May 20, 2024

      The BTM team seamlessly integrated with our organization, working directly within our existing processes and solution. Daily communication via Slack ensured that we stayed aligned, while their use of Notion for campaign content allowed our marketing and sales teams to efficiently validate and provide timely feedback on their work. Their openness to feedback and continual drive to optimize day-to-day operations contributed to consistently improving results.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (4) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive BringToMarket as offering good value for money, with several reviews highlighting their cost-effectiveness and alignment with budget constraints. For instance, one client noted that BTM's pricing fit their budget while emphasizing the company's strong values. Another client praised the substantial reduction in manual tasks and improved customer experience, attributing these outcomes to BTM's efficient processes. Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality and results delivered.
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    France (3) Greece (1) Réunion (1)

    Toronto, Canada

    7 Grosvenor St
    Toronto, Canada M7A 2G6

    2 - 5

    4374356425

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  • Get Ninja - Virtual Assistant Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Recruiting +2 services
    20% Sales Outsourcing
    20% Staffing

    Get Ninja - Virtual Assistant offers comprehensive virtual assistant services, specializing in email handling, calendar management, and travel arrangements. Their clients report increased efficiency, with company expenses dropping 20%–35%, reflecting a high satisfaction rate. Notably, 100% of reviewers commend their initiative and reliability in task management and communication.

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  • AnswerPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    100% Call Center Services

    AnswerPlus is a phone answering service. In Toronto, Canada, the company was established in 1961. Their team focuses on Call Center Services.

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  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

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  • Peak Demand Logotype

    5.0 1 review
    $10,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    30% Call Center Services
    30% AI Consulting
    30% Customer Service Outsourcing +2 services
    5% Search Engine Optimization
    5% Web Design

    Peak Demand is a technology company specializing in AI implementations, particularly in healthcare settings. Reviews highlight a 100% positive feedback rate, emphasizing their strong alignment with client values and budget considerations. Notably, 100% of reviewers commend their responsive and technically proficient service, making them a recommended partner for voice AI solutions in complex environments.

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  • Millenium1 Solutions Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Toronto, Canada

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1 service
    25% IT Managed Services

    Launched in 2013, Millenium1 Solutions is an IT managed services company. The company focuses on IT managed services and Call Center Services, and is large.

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  • Data Axle, Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Mississauga, Canada

    Services provided

    80% Sales Outsourcing
    20% Content Moderation Services

    Data Axle, Inc is a Sales Outsourcing company located in Mississauga, Canada. They offer Sales Outsourcing and Content Moderation Services and were founded in 1972.

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  • 3C Contact Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vaughan, Canada

    Services provided

    46% Call Center Services
    31% Customer Service Outsourcing
    13% Back Office Outsourcing +1 service
    10% Sales Outsourcing

    3C Contact Services , a midsize phone answering service, is based in Vaughan, Canada. Their services include Call Center Services and Customer Service Outsourcing.

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  • Monochromatic Partners Logotype

    5.0 1 review
    $5,000+
    $200 - $300 / hr
    2 - 9
    Toronto, Canada

    Services provided

    20% Business Consulting
    20% Fractional CMO Services
    20% Marketing Strategy +3 services
    20% Sales Outsourcing
    10% Branding
    10% Corporate Training & Coaching

    Monochromatic Partners is a strategic consultancy firm specializing in revenue growth strategies and business transformation. Their reviews reflect a 100% positive sentiment, with all clients praising their structured project management and commitment to understanding client contexts. Notably, 100% of reviewers highlighted their seamless integration as partners and their exceptional strategic value.

    See all 1 projects

    Industry Experience

    Monochromatic Partners has received positive feedback primarily from the consulting industry, where they excel in strategic advisory services, particularly in cybersecurity. Clients commend their structured project management, responsiveness, and deep commitment to understanding organizational contexts. The sentiment reflects trust and partnership, highlighting their ability to align with clients’ goals and cultural dynamics, making them a strong match for companies seeking comprehensive and strategic consulting solutions.

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    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Monochromatic Partners, citing their structured project management and timely delivery as key strengths. One client highlighted their deep commitment to understanding business context, which enhanced the perceived value. Overall, feedback reflects that the company offers strong strategic value, making their services worth the investment. A client noted, 'Their approach was thoughtful... and they brought strong strategic value to the table,' indicating positive sentiment regarding cost-effectiveness.
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  • Portage Sales Logotype

    5.0 13 reviews
    $10,000+
    $300+ / hr
    2 - 9
    Toronto, Canada

    Services provided

    50% Corporate Training & Coaching
    50% Sales Outsourcing

    Portage Sales is a strategic sales and leadership development firm offering tailored solutions to improve sales performance, team cohesion, and client engagement. Across their reviews, clients consistently report transformative outcomes, including sales growth of up to 40%, effective leadership training, and enhanced client interaction quality. Approximately 90% of reviews highlight Portage's personalized, empathetic approach and exceptional project management, with no significant areas for improvement noted.

    See all 13 projects

    Industry Experience

    Portage Sales has demonstrated strong expertise across various industries, including Hospitality & Leisure, Electric, Advertising & Marketing, Software, Financial Services, IT Services, and Business Services. Feedback across these sectors highlights their ability to enhance sales strategies, improve team cohesion, and drive measurable growth. Clients commend their tailored approach, responsiveness, and commitment to understanding unique industry needs, resulting in transformative outcomes. Overall, the sentiment is highly positive, particularly in Software, Financial Services, and Advertising & Marketing sectors, making Portage Sales a suitable partner for organizations seeking to elevate their sales performance.

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    Select Industry to see insights

    IT Services Hospitality & leisure Electric Advertising & marketing Software Financial services Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praise Portage Sales for their competitive pricing and exceptional value for money. Feedback highlights that the company's services fit within budget constraints while delivering significant results, such as a 35-40% increase in sales and record-breaking quarterly outcomes. Clients emphasize that Portage's tailored approach and responsiveness to specific needs make their offerings particularly valuable. Overall sentiment reflects a strong belief that Portage provides high-quality service that justifies the investment.
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    More responsive than most other service providers

    Portage Sales is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    Canada (9) United States (1)
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  • Qinetic Marketing Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Services provided

    15% Call Center Services
    5% Affiliate Marketing
    5% Content Marketing +22 services
    5% Conversion Optimization
    5% Email Marketing
    5% Graphic Design
    5% Logo
    5% Mobile & App Marketing
    5% Social Media Marketing
    5% Web Design
    5% Web Development
    4% Custom Software Development
    4% E-Commerce Development
    4% Mobile App Development
    3% Digital Strategy
    3% Finance & Accounting Outsourcing (FAO)
    2% Corporate Photography
    2% IT Managed Services
    2% IT Staff Augmentation
    2% Other Application Development
    2% Other Design
    2% Other IT Consulting and SI
    2% Transcription
    2% Translation
    1% Other Digital Marketing

    Qinetic Marketing is a Mississauga, Canada-based call center company. They provide Call Center Services and Content Marketing.

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  • REALQualified Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    100% Sales Outsourcing

    REALQualified Inc., a Sales Outsourcing company, was launched in 2020. The team offers Sales Outsourcing and is headquartered in Toronto, Canada.

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  • Sprint Digital Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakville, Canada

    Services provided

    20% Branding
    20% Pay Per Click
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Web Development

    Branding company Sprint Digital was launched in 2021. Based in Oakville, Canada, the team focuses on Branding and Search Engine Optimization.

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  • Paradigm Quest Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Paradigm Quest is a Back Office Outsourcing and answering service company. Launched in 2005, the team provides Back Office Outsourcing and Call Center Services.

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  • TechHighway Systems Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Oakville, Canada

    Services provided

    20% Web Development
    10% API Development
    10% Application Testing +6 services
    10% Custom Software Development
    10% E-Commerce Development
    10% Mobile App Development
    10% Pay Per Click
    10% Sales Outsourcing
    10% Search Engine Optimization

    Launched in 2008, TechHighway Systems Inc. Is a small Oakville, Canada-based web development firm. Their services include Web Development and Search Engine Optimization.

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  • Call Centre Systems Inc. Logotype

    Not yet reviewed

    $1,000+
    $300+ / hr
    10 - 49
    Toronto, Canada

    Services provided

    25% Call Center Services
    30% Commercial Brokerage Services
    20% Customer Service Outsourcing +2 services
    15% Fulfillment
    10% Sales Outsourcing

    Call Centre Systems Inc. Is a Commercial Brokerage Services company. Founded in 1989, the company is in Toronto, Canada. Their services include Commercial Brokerage Services and Call Center

    Read more
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  • MyMo Leads Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    2 - 9
    Toronto, Canada

    Services provided

    70% Sales Outsourcing
    20% Branding
    10% Other Marketing

    MyMo Leads is a small Toronto, Canada-based Sales Outsourcing company. The team specializes in Sales Outsourcing and Branding.

    Read more
    View Profile
  • Miratel Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Vaughan, Canada

    Services provided

    30% Call Center Services
    50% Back Office Outsourcing
    10% Customer Service Outsourcing +1 service
    10% Sales Outsourcing

    Founded in 2000, Miratel is a Back Office Outsourcing company. Their team offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Gatestone & Co. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Toronto, Canada

    Services provided

    60% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing

    Established in 1978, Gatestone & Co. Is a phone answering service. The firm offers Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • Tozcall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Mississauga, Canada

    Services provided

    50% Call Center Services
    50% Unified Communications Consulting & SI

    Tozcall, a call center and unified communications consulting & SI company, was established in 2021. They focuses on Call Center Services and unified communications consulting & SI.

    Read more

    Mississauga, Canada

    55 Village Centre Place
    Mississauga, Canada L4Z 1S2

    1

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    View Profile
  • Native Smokes Delivered Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Mississauga, Canada

    Services provided

    50% Branding
    50% Sales Outsourcing

    Native Smokes Delivered, a branding firm and Sales Outsourcing company, was launched in 2024. The small team provides Branding and Sales Outsourcing.

    Read more
    View Profile
  • SoftwareXprts Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Brampton, Canada

    Services provided

    10% Call Center Services
    10% API Development
    10% Custom Software Development +8 services
    10% E-Commerce Development
    10% Mobile App Development
    10% Robotics Process Automation
    10% Sales Outsourcing
    10% Web Design
    10% Web Development
    5% Digital Strategy
    5% Search Engine Optimization

    Launched in 2013, SoftwareXprts is a web design company. The team focuses on Web Design and Custom Software Development.

    Read more
    View Profile
  • RoundAssist Inc. Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Toronto, Canada

    Services provided

    20% Call Center Services
    20% BI & Big Data Consulting & SI
    20% CRM Consulting and SI +2 services
    20% Custom Software Development
    20% IT Managed Services

    RoundAssist Inc., a big data analytics company, specialize in BI & big data consulting & SI and CRM consulting and SI. They were launched in 2005.

    Read more
    View Profile
  • Hey Stranger! Creative Studios Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    2 - 9
    Burlington, Canada

    Services provided

    20% CRM Consulting and SI
    20% Content Marketing
    20% Sales Outsourcing +2 services
    20% Search Engine Optimization
    20% Social Media Marketing

    Social media marketing company Hey Stranger! Creative Studios specializes in Social Media Marketing and Content Marketing. They are located in Burlington, Canada.

    Read more
    View Profile
  • Suite Excel Collections Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Toronto, Canada

    Services provided

    100% Call Center Services

    Small answering service Suite Excel Collections, is based in Toronto, Canada and Montréal, Canada. The team focuses on Call Center Services.

    Read more
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Swivelt
2 Martal Group

List of the Top 2 Hamilton Call Center Companies & Voice Services

  1. Swivelt Logotype

    Swivelt

    $100,000+
    Undisclosed
    10 - 49
    Oakville, Canada

    Ability to deliver

    21.2/40.0
    16.2/20 Reviews
    1.3/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    30% Sales Outsourcing
    70% Other
    View Profile Visit Website
  2. Martal Group Logotype

    Martal Group

    $1,000+
    $25 - $49 / hr
    250 - 999
    Oakville, Canada

    Ability to deliver

    35.2/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    5.9/10 Market Presence

    Service focus

    10% Call Center Services
    70% Sales Outsourcing
    20% Other
    View Profile Visit Website
  3. Professional Prospecting Logotype

    Professional Prospecting

    $1,000+
    < $25 / hr
    50 - 249
    Caledonia, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Sales Outsourcing
    View Profile Visit Website
  4. DependableIT Logotype

    DependableIT

    Undisclosed
    Undisclosed
    250 - 999
    Hamilton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  5. One Touch Solutions Logotype

    One Touch Solutions

    $1,000+
    < $25 / hr
    10 - 49
    Oakville, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    47% Call Center Services
    10% Sales Outsourcing
    43% Other
    View Profile Visit Website
  6. Purple Sales Logotype

    Purple Sales

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    31.6/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    4.4/10 Market Presence

    Service focus

    10% Call Center Services
    50% Sales Outsourcing
    40% Other
    View Profile Visit Website
  7. The Sales Factory Logotype

    The Sales Factory

    $25,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    31.3/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    15% Call Center Services
    70% Sales Outsourcing
    15% Other
    View Profile Visit Website
  8. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    29.3/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    50% Call Center Services
    10% Sales Outsourcing
    40% Other
    View Profile Visit Website
  9. VoiceLogic.com Logotype

    VoiceLogic.com

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    17.1/40.0
    13/20 Reviews
    0/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    25% Call Center Services
    50% Sales Outsourcing
    25% Other
    View Profile Visit Website
  10. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    28.1/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    70% Call Center Services
    30% Other
    View Profile Visit Website
  11. MetCredit Logotype

    MetCredit

    $1,000+
    < $25 / hr
    50 - 249
    Mississauga, Canada

    Ability to deliver

    4.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    100% Call Center Services
    View Profile Visit Website
  12. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    23.9/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    90% Other
    View Profile Visit Website
  13. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Toronto, Canada

    Ability to deliver

    26.1/40.0
    16.2/20 Reviews
    4.8/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    41% Call Center Services
    11% Sales Outsourcing
    48% Other
    View Profile Visit Website
  14. Lead Generators International® Logotype

    Lead Generators International®

    $10,000+
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Ability to deliver

    20.7/40.0
    16/20 Reviews
    0/10 Clients & Experience
    4.7/10 Market Presence

    Service focus

    65% Call Center Services
    15% Sales Outsourcing
    20% Other
    View Profile Visit Website
  15. Standard Marketing Logotype

    Standard Marketing

    Undisclosed
    Undisclosed
    2 - 9
    Hamilton, Canada

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Sales Outsourcing
    75% Other
    View Profile Visit Website
  16. Task Virtual Logotype

    Task Virtual

    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Ability to deliver

    24.3/40.0
    16.4/20 Reviews
    2.2/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    20% Sales Outsourcing
    70% Other
    View Profile Visit Website
  17. Rezolves Logotype

    Rezolves

    $1,000+
    < $25 / hr
    10 - 49
    Mississauga, Canada

    Ability to deliver

    5.9/40.0
    0/20 Reviews
    2.9/10 Clients & Experience
    3/10 Market Presence

    Service focus

    50% Call Center Services
    50% Other
    View Profile Visit Website

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