Top Answering Service Companies
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Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Receptive
Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their receptiveness to client requests. One client noted that the team is 'friendly, timely, and receptive,' quickly correcting mistakes and acknowledging issues when they arise. While there have been some errors related to established policies, the overall sentiment reflects satisfaction with Moneypenny's responsiveness and willingness to address concerns, highlighting their commitment to client service.-
Answering Services for Kick-boxing Fitness Facility
4.0 Sep 25, 2020They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has garnered positive feedback across various industries, including construction, healthcare, real estate, and business services. Clients commend their adaptability, responsive customer service, and effective call management, which enhance operational efficiency. In the construction sector, they provided reliable after-hours support. In healthcare, they improved patient engagement by ensuring calls were answered promptly. Overall, their strengths lie in personalized service, problem-solving capabilities, and the ability to customize their offerings to meet specific industry needs.
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Retail Telecommunications Arts, entertainment & music Construction Other industries Business services Hospitality & leisure Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
35% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +120% Pay Per ClickFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistUS Leads Agency, an answering service company, was founded in 2017. The team offers Call Center Services and Customer Service Outsourcing and is located in Virginia Beach, Virginia.
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Undisclosed< $25 / hr1,000 - 9,999Ciudad de Guatemala, Guatemala
Services provided
20% Call Center Services20% Cloud Consulting & SI20% IT Strategy Consulting +320% Mobile App Development10% IT Managed Services10% IT Staff AugmentationFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAllied Global is an IT strategy consulting company. They provide IT strategy consulting and cloud consulting & SI and are based in Ciudad de Guatemala, Guatemala.
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$10,000+< $25 / hr50 - 249
Services provided
55% Call Center Services25% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
50% Answering services40% Inbound appointment scheduling10% Virtual receptionistBased in Cairo, Egypt, Telephonic is a call center. They focus on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services50% Inbound appointment schedulingNR Business Solution LTD., a midsize call center company, is located in Dhaka, Bangladesh. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fort Myers, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Event ManagementFocus Areas
50% Answering services40% Virtual receptionist10% Inbound appointment schedulingIn Fort Myers, Florida, Intercept of Florida is a call center. They provide Call Center Services and Customer Service Outsourcing and were founded in 1990.
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$1,000+< $25 / hr1,000 - 9,999
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistWyatt Connect, a Customer Service Outsourcing company, offers Customer Service Outsourcing and Call Center Services. The agency is in Oro Valley, Arizona.
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$1,000+$25 - $49 / hr1,000 - 9,999McKinney, TX
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHeadquartered in McKinney, Texas, Eminence RCM is a large Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Nairobi, Kenya
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +35% Data Annotation Services5% Document Digitization & Management5% SMS MarketingFocus Areas
50% Answering services50% Inbound appointment schedulingEminence Outsourcing is a call center service. They specialize in Call Center Services and Customer Service Outsourcing and were launched in 2022. The agency is in Nairobi, Kenya.
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Undisclosed< $25 / hr50 - 249Fort Collins, CO
Services provided
30% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +710% IT Managed Services10% SMS Marketing10% Sales Outsourcing5% AI Development5% Generative AI5% Recruitment Process Outsourcing5% StaffingFocus Areas
75% Answering services15% Inbound appointment scheduling10% Virtual receptionistPress-One Customer Care is a call center service. The team offers Call Center Services and IT managed services and is based in Fort Collins, Colorado and Fort Collins, Colorado.
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$50,000+< $25 / hr1,000 - 9,999Fort Worth, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% IT Managed Services +220% IT Staff Augmentation20% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistTouchstone BPO is an IT managed services company established in 2002. The large team focuses on IT managed services and IT staff augmentation.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Answering services30% Virtual receptionist20% Inbound appointment schedulingZayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9Jaipur, India
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Executive Search20% Recruitment Process OutsourcingFocus Areas
80% Answering services15% Inbound appointment scheduling5% Virtual receptionist7P Promotions is an answering service company. They are based in Jaipur, India and have small team. They focus on Call Center Services and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Ohrid, North Macedonia
Services provided
70% Call Center Services6% Logo6% Pay Per Click +36% Print Design6% Sales Outsourcing6% Web DesignFocus Areas
15% Answering services70% Virtual receptionist15% Inbound appointment schedulingBright Campaigns, a call center, provides Call Center Services and Pay Per Click. The company is in Ohrid, North Macedonia.
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UndisclosedUndisclosed10 - 49Lagos, Nigeria
Services provided
35% Call Center Services35% HR Outsourcing30% Sales OutsourcingFocus Areas
100% Answering servicesHeadquartered in Lagos, Nigeria, camillo.outsourcing is a small answering service company. The team offers Call Center Services and HR Outsourcing.
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UndisclosedUndisclosed10 - 49
Services provided
35% Call Center Services35% Back Office Outsourcing20% Logistics & Supply Chain Consulting +110% Social Media MarketingFocus Areas
100% Answering servicesRetentive Billing is a telephone answering service established in 2021. The company offers Call Center Services and Back Office Outsourcing, and is small.
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$10,000+< $25 / hr50 - 249Kolkata, India
Services provided
10% Call Center Services45% Back Office Outsourcing25% Customer Service Outsourcing +120% IT Strategy ConsultingFocus Areas
50% Answering services50% Inbound appointment schedulingSee all 1 projectsLogica Infotech Services Pvt. Ltd. specializes in Medical Billing, Coding, and Insurance Indexing. Reviews highlight their quality work delivered within specified timelines and emphasize their professionalism and strong client relationships. However, recommendations suggest expanding service availability to the US time zone to attract more clients.
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UndisclosedUndisclosed2 - 9Istanbul, Türkiye
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
100% Answering servicesEstablished in 2011, TRUVA CALL CENTER is a phone answering service. Based in Istanbul, Türkiye, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
100% Answering servicesFounded in 1994, Simon & Focken Bremen is a small answering service company. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Bremen, Germany
Services provided
40% Call Center Services60% Customer Service OutsourcingFocus Areas
100% Answering servicesServiceCall is a Customer Service Outsourcing company located in Bremen, Germany. They focus on Customer Service Outsourcing and Call Center Services.
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$5,000+$50 - $99 / hr50 - 249Dubai, United Arab Emirates
Services provided
10% Call Center Services20% Cloud Consulting & SI20% Unified Communications Consulting & SI +510% CRM Consulting and SI10% Custom Software Development10% Customer Service Outsourcing10% IT Managed Services10% Web DesignFocus Areas
50% Answering services50% Inbound appointment schedulingFounded in 2007, TOPAZ FZE is a midsize unified communications consulting & SI company. Their team offers unified communications consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed2 - 9Honolulu, HI
Services provided
40% Call Center Services30% Accounting30% Back Office OutsourcingFocus Areas
100% Answering servicesPrecision Business Support is a call center company. Their small team is located in Honolulu, Hawaii. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Vilnius, Lithuania
Services provided
40% Call Center Services35% Trucking25% Warehousing & DistributionFocus Areas
100% Answering servicesLaunched in 2011, ARRO Assistance is an answering service. Their services include Call Center Services and Trucking.
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services20% Back Office Outsourcing20% Business Consulting +510% Customer Service Outsourcing10% Financial Consulting10% Recruiting10% Sales Outsourcing10% StaffingFocus Areas
67% Answering services33% Virtual receptionistAsksus-ng Business Support Services is a small Business Consulting company headquartered in Lagos, Nigeria. The team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
30% Call Center Services50% IT Managed Services20% Customer Service OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingCloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999Pittsburgh, PA
Services provided
30% Call Center Services30% IT Managed Services20% Document Digitization & Management +210% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistAutomated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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UndisclosedUndisclosed250 - 999Kouba, Algeria
Services provided
25% Call Center Services75% Logistics & Supply Chain ConsultingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingServitec is a Kouba, Algeria-based Logistics & Supply Chain Consulting company. They offer Logistics & Supply Chain Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
25% Call Center Services50% Business Consulting25% Back Office OutsourcingFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingBack-Up Dünyası, a Business Consulting company, was established in 2003. The team provides Business Consulting and Call Center Services.
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UndisclosedUndisclosed250 - 999
Services provided
30% Call Center Services45% Data Annotation Services25% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistTelesourcia is a Data Annotation Services company located in Antananarivo, Madagascar. They focus on Data Annotation Services and Call Center Services.
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$1,000+< $25 / hr10 - 49
Services provided
30% Call Center Services50% Back Office Outsourcing10% Business Consulting +110% Sales OutsourcingFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAlpha Global Team is a Back Office Outsourcing company established in 2018. The team specializes in Back Office Outsourcing and Call Center Services and is in Surrey, Canada and Seattle, Washington.
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$10,000+$50 - $99 / hr250 - 999Bhopal, India
Services provided
15% Call Center Services15% Low/No Code Development10% AI Development +1010% AR/VR Development10% BI & Big Data Consulting & SI10% Transcription5% Branding5% Event Marketing5% Media Planning & Buying5% Product Marketing5% Translation3% Document Digitization & Management2% AdvertisingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingFounded in 2022, Avyaan Management Pvt. Ltd is a midsize AI firm. Their services include Artificial Intelligence and BI & big data consulting & SI.
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$1,000+< $25 / hr2 - 9Boston, MA
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Virtual receptionistLaunched in 1973, MASCO Services Call Center is a small call center located in Boston, Massachusetts. Their team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
67% Answering services33% Inbound appointment schedulingTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Penryn, England
Services provided
80% Call Center Services10% Back Office Outsourcing10% Customer Service OutsourcingFocus Areas
25% Answering services62% Virtual receptionist13% Inbound appointment schedulingSee all 1 projectsSentics Customer Care Ltd provides call answering services, as evidenced by their engagement with London Intensive LTD. Reviews highlight their professionalism and effective workflow, with clients expressing satisfaction in the seamless and efficient service provided. Overall, Sentics Customer Care Ltd is recognized for their high level of professionalism and ease of collaboration.
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$1,000+< $25 / hr2 - 9Northampton, MA
Services provided
75% Call Center Services25% Sales OutsourcingFocus Areas
25% Answering services75% Inbound appointment schedulingLaunched in 2021, Sales Desk Solutions is a call center service. The team provides Call Center Services and Sales Outsourcing and is in Northampton, Massachusetts.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +319% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFocus Areas
50% Answering services50% Virtual receptionistFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+< $25 / hr10 - 49Crewe , England
Services provided
50% Call Center Services20% Customer Service Outsourcing20% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
67% Answering services33% Virtual receptionistLaunched in 1994, Office Link is a small telephone answering service in Crewe , England. Their team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Brewer, ME
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
57% Answering services43% Virtual receptionistLaunched in 1994, Voyager Call Center, a small call center, is located in Brewer, Maine. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
Services provided
20% Call Center Services20% Back Office Outsourcing20% Business Consulting +320% Customer Service Outsourcing10% Cloud Consulting & SI10% Web DevelopmentFocus Areas
40% Answering services40% Virtual receptionist20% Inbound appointment schedulingMy Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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$1,000+< $25 / hr2 - 9
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistDyope is an answering service. The team provides Call Center Services and Customer Service Outsourcing, and the company is located in Thessaloniki, Greece.
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$10,000+$25 - $49 / hr10 - 49Limonest, France
Services provided
15% Call Center Services45% Customer Service Outsourcing20% Back Office Outsourcing +210% Digital Strategy10% Sales OutsourcingFocus Areas
57% Answering services29% Inbound appointment scheduling14% Virtual receptionistE-Satisfaction is a Customer Service Outsourcing company. They were founded in 2012, and their services include Customer Service Outsourcing and Back Office Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Da Nang City, Vietnam
Services provided
30% Call Center Services40% AI Development30% Document Digitization & ManagementFocus Areas
50% Answering services50% Virtual receptionistY.digital Asia Co., Ltd is an artificial intelligence development company. The team offers Artificial Intelligence and Call Center Services and is in Da Nang City, Vietnam.
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UndisclosedUndisclosed2 - 9Istanbul, Türkiye
Services provided
37% Call Center Services38% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
100% Answering servicesCustomer Service Outsourcing company Asberg Group Call Center Services was established in 2006. The small team provides Customer Service Outsourcing and Call Center Services.
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$1,000+Undisclosed50 - 249Schaumburg, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Custom Software Development +220% Customer Service Outsourcing20% Market ResearchFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingAllianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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$1,000+< $25 / hr2 - 9
Services provided
25% Call Center Services35% IT Managed Services20% Custom Software Development +210% AR/VR Development10% Web DesignFocus Areas
35% Answering services35% Virtual receptionist30% Inbound appointment schedulingBeltalk Technologies Pvt Ltd is an IT managed services company. Their team is in New Town, India and Sheridan, Wyoming and specializes in IT managed services and Call Center Services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +110% AI DevelopmentFocus Areas
50% Answering services50% Inbound appointment schedulingLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$5,000+$50 - $99 / hr10 - 49Lagos, Nigeria
Services provided
10% Call Center Services15% CRM Consulting and SI15% Cybersecurity +815% IT Managed Services10% Generative AI10% Unified Communications Consulting & SI5% AI Agents5% API Development5% Application Management & Support5% Custom Software Development5% Customer Service OutsourcingFocus Areas
30% Answering services55% Virtual receptionist15% Inbound appointment schedulingBased in Lagos, Nigeria and Abuja, Nigeria, Techmarket is a CRM consulting and SI company. Founded in 2008, the team focuses on CRM consulting and SI and Cybersecurity.
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$1,000+< $25 / hr10 - 49
Services provided
60% Call Center Services30% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
55% Answering services30% Virtual receptionist15% Inbound appointment schedulingCube and Arrow Inc., a call center service, is based in Kingston, Jamaica. Founded in 2018, the team offers Call Center Services and Customer Service Outsourcing.
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$10,000+< $25 / hr2 - 9Tijuana, Mexico
Services provided
36% Call Center Services18% Customer Service Outsourcing14% Back Office Outsourcing +312% Sales Outsourcing10% Business Consulting10% Financial ConsultingFocus Areas
50% Answering services50% Inbound appointment schedulingLM Call Center is an answering service. Headquartered in Tijuana, Mexico, the company offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Cherry Hill, NJ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistMidsize call center company (v)WeCare Technology, is located in Cherry Hill, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999San José, Costa Rica
Services provided
50% Call Center Services10% Back Office Outsourcing10% Custom Software Development +310% Recruiting10% Recruitment Process Outsourcing10% Web DesignFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistMidsize phone answering service Costa Rica's Call Center, is headquartered in San José, Costa Rica. Their services include Call Center Services and Web Design.
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List of the Best Answering Services Companies
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Answering Service Company FAQs
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