Top Answering Service Companies
15 Leaders 15 Contenders
2,717 Companies
List of the Best Answering Services Companies
Sponsored
-
Featured
What are Featured Providers?
Undisclosed< $25 / hr50 - 249Duluth, GAServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
63% Answering services37% Virtual receptionistSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
Reviews mention Accommodating
Moneypenny USA (formerly VoiceNation) has received positive feedback regarding their accommodating nature. Clients appreciate the company's responsiveness and willingness to listen to feedback, as highlighted by a user who noted that Moneypenny USA promptly addressed a system glitch during onboarding. Another client emphasized their satisfaction with the level of attentiveness and organization, citing regular check-ins to ensure service alignment with their needs. Overall, the sentiment reflects a strong commitment to customer service and adaptability.-
Answering Services for Marketing Company
4.0 Jul 10, 2017What impressed me the most was that Voice Nation was willing to let me custom select fields which I required the people answering the calls to fully fill out and submit to us. If we have any problems, we can simply call one of their representatives and have the issue fixed.
Read Full Review -
Answering & Directing Calls for Real Estate Brokerage Firm
5.0 Mar 7, 2019Their customer service has been great. They provide exactly what we need and continually drive the project forward. If I ever need support or something to be improved, they’re available and efficient. For example, when there was a system glitch during the onboarding process, they fixed the issue and saved me a significant amount of time.
Read Full Review
Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.Was this helpful?
View projects from:
Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)Was this helpful?
-
-
UndisclosedUndisclosed250 - 999Tlaxcala de Xicohténcatl, Mexico
Services provided
50% Call Center Services30% IT Managed Services10% Marketing Strategy +110% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistAmatech is an answering service company. Their team is located in Tlaxcala de Xicohténcatl, Mexico. The agency focuses on Call Center Services and IT managed services.
Read more -
UndisclosedUndisclosed250 - 999Charleston, SC
Services provided
75% Call Center Services25% Back Office OutsourcingFocus Areas
30% Answering services70% Inbound appointment schedulingAventus is a call center service. Established in 2014, the firm provides Call Center Services and Back Office Outsourcing.
Read more -
$100,000+$25 - $49 / hr250 - 999Berlin, Germany
Services provided
70% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +110% Insurance Services & BrokersFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCall center service hello.de AG specializes in Call Center Services and Back Office Outsourcing. They were launched in 2013.
Read more -
UndisclosedUndisclosed250 - 999West Hartford, CT
Services provided
50% Call Center Services30% Back Office Outsourcing10% Pay Per Click +110% Search Engine OptimizationFocus Areas
30% Answering services50% Virtual receptionist20% Inbound appointment schedulingREVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Ho Chi Minh City, Vietnam
Services provided
100% Call Center ServicesFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingFPT International Telecom is a phone answering service. The Ho Chi Minh City, Vietnam-based firm was launched in 2018. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999
Services provided
80% Call Center Services20% Back Office OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistFounded in 2012, INTERCOBROS CIA. LTDA. Is a midsize Quito, Ecuador-based answering service. Their team offers Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
40% Call Center Services20% Custom Software Development20% Graphic Design +120% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingForte A.Ş., a call center service, was launched in 2019. The firm focuses on Call Center Services and Graphic Design, and is midsize.
Read more -
UndisclosedUndisclosed250 - 999Istanbul, Türkiye
Services provided
40% Call Center Services40% Back Office Outsourcing20% Customer Service OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingPhone answering service Remed Türkiye is based in Istanbul, Türkiye. They offer Call Center Services and Back Office Outsourcing and were launched in 1993.
Read more -
UndisclosedUndisclosed250 - 999Izmir, Türkiye
Services provided
40% Call Center Services20% Back Office Outsourcing10% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)10% Market Research10% Sales OutsourcingFocus Areas
30% Answering services40% Virtual receptionist30% Inbound appointment schedulingDCS Communication Center is a midsize Izmir, Türkiye-based telephone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$10,000+< $25 / hr250 - 999
Services provided
50% Call Center Services25% Back Office Outsourcing15% IT Staff Augmentation +110% StaffingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistLaunched in 2018, BPOLABS, a midsize call center company, is based in Barranquilla, Colombia. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr250 - 999Santa Cruz de la Sierra, Bolivia
Services provided
40% Call Center Services30% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistConecta Redes y Servicios S.A.S is an answering service company in Santa Cruz de la Sierra, Bolivia. Established in 2006, the team specializes in Call Center Services and Customer Service
Read more -
UndisclosedUndisclosed250 - 999
Services provided
35% Call Center Services35% Back Office Outsourcing20% Sales Outsourcing +110% Customer Service OutsourcingFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistCGBusinessSolutions, a midsize call center company, is located in Bacolod, Philippines. The team focuses on Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999München, Germany
Services provided
30% Call Center Services30% Customer Service Outsourcing30% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
33% Answering services34% Inbound appointment scheduling33% Virtual receptionistFounded in 2016, yoummday is a phone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
30% Call Center Services30% Back Office Outsourcing20% Business Consulting +120% Customer Service OutsourcingFocus Areas
35% Answering services35% Inbound appointment scheduling30% Virtual receptionistZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
Read more -
$1,000+< $25 / hr50 - 249Noida, India
Services provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistHokori Global , a Customer Service Outsourcing company, is based in Noida, India. Their services include Customer Service Outsourcing and Call Center Services.
Read more -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +410% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationFocus Areas
40% Answering services30% Inbound appointment scheduling30% Virtual receptionistHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
Read more -
$1,000+< $25 / hr2 - 9Ivano-Frankivs'k, Ukraine
Services provided
20% Call Center Services50% Customer Service Outsourcing20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
65% Answering services30% Inbound appointment scheduling5% Virtual receptionistAmevalue is a Customer Service Outsourcing company. They are based in Ivano-Frankivs'k, Ukraine. Their team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9
Services provided
15% Call Center Services80% Unified Communications Consulting & SI5% IT Managed ServicesFocus Areas
70% Answering services25% Virtual receptionist5% Inbound appointment schedulingOMT Communications LLC, an unified communications consulting & SI company, was established in 2022. The agency focuses on unified communications consulting & SI and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Roma, Italy
Services provided
100% Call Center ServicesFocus Areas
63% Answering services37% Inbound appointment schedulingEstablished in 2005, Youtility Center Srl, a small phone answering service, is located in Roma, Italy. Their services include Call Center Services.
Read more -
Undisclosed$25 - $49 / hr10 - 49
Services provided
15% Call Center Services20% Email Marketing20% Sales Outsourcing +515% Customer Service Outsourcing10% Pay Per Click10% Search Engine Optimization5% Social Media Marketing5% Web DesignFocus Areas
45% Answering services30% Inbound appointment scheduling25% Virtual receptionistLocal Leads Generation is an Email Marketing company established in 2022. The firm specializes in Email Marketing and Sales Outsourcing, and is small.
Read more -
$1,000+< $25 / hr2 - 9Dunfermline, Scotland
Services provided
35% Call Center Services65% Back Office OutsourcingFocus Areas
100% Answering servicesJH Virtual Assistant is a Back Office Outsourcing company. They are headquartered in Dunfermline, Scotland. Their team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9McCalla, AL
Services provided
35% Call Center Services35% Business Consulting30% Back Office OutsourcingFocus Areas
100% Answering servicesObsurvus Solutions is a Business Consulting company. They are located in McCalla, Alabama and have small team. Their services include Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Samborondón, Ecuador
Services provided
35% Call Center Services35% Back Office Outsourcing30% Corporate Training & CoachingFocus Areas
100% Answering servicesLaunched in 2015, Seroiko is a small Samborondón, Ecuador-based answering service. Their team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Roswell, GA
Services provided
30% Call Center Services40% Back Office Outsourcing30% IT Strategy ConsultingFocus Areas
100% Answering servicesProvalus is a Roswell, Georgia-based Back Office Outsourcing company. Launched in 2017, the team provides Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Bloomington, MN
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
100% Answering servicesSafetyCall International, LLC is a small Back Office Outsourcing company based in Bloomington, Minnesota. Their services include Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Vila Velha, Brazil
Services provided
30% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +120% Back Office OutsourcingFocus Areas
100% Answering servicesCom.unique Call Center is an answering service company founded in 2016. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr10 - 49White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +120% Business ConsultingFocus Areas
100% Answering servicesTelephone answering service Bota Group provides Call Center Services and Customer Service Outsourcing. They are in White Plains, New York.
Read more -
$1,000+< $25 / hr50 - 249Ottawa, Canada
Services provided
25% Call Center Services75% Sales OutsourcingFocus Areas
100% Answering servicesSee all 1 projectsOnPath is an award-winning lead generation company. Since our early beginnings in 1993, we now have over 140 employees. We’re a one stop shop full-service lead generation specialist that
Read more -
$1,000+< $25 / hr50 - 249Plano, TX
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesArch Global, a midsize Back Office Outsourcing company, is located in Plano, Texas. The team provides Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Bethel Park, PA
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesAxion Data is a Back Office Outsourcing company. Their team is based in Bethel Park, Pennsylvania and offers Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Oak Brook, IL
Services provided
25% Call Center Services75% Back Office OutsourcingFocus Areas
100% Answering servicesMV Outsourcing is a midsize Oak Brook, Illinois-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr50 - 249Kochi, India
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionFocus Areas
100% Answering servicesData Entry India BPO is a Back Office Outsourcing company. The team focuses on Back Office Outsourcing and Call Center Services and is located in Kochi, India and Schaumburg, Illinois.
Read more -
$1,000+< $25 / hr10,000+New York, NY
Services provided
10% Call Center Services25% Finance & Accounting Outsourcing (FAO)25% HR Consulting +315% Back Office Outsourcing15% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
100% Answering servicesConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
Read more -
$1,000+< $25 / hr50 - 249Willesborough, England
Services provided
25% Call Center Services35% Customer Service Outsourcing30% Back Office Outsourcing +110% Email MarketingFocus Areas
100% Answering servicesOrbital Response is a Customer Service Outsourcing company. Their team is based in Willesborough, England and provides Customer Service Outsourcing and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249Sutton Coldfield, England
Services provided
49% Call Center Services51% Customer Service OutsourcingFocus Areas
46% Answering services54% Virtual receptionistMPL Contact is a Customer Service Outsourcing company founded in 1994. The team specializes in Customer Service Outsourcing and Call Center Services and is based in Sutton Coldfield, England.
Read more -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Customer Service OutsourcingFocus Areas
100% Answering servicesBusiness Consulting company SD&A Teleservices is based in Los Angeles, California. Their services include Business Consulting and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Superior, WI
Services provided
25% Call Center Services75% Customer Service OutsourcingFocus Areas
100% Answering servicesCall Center Resources LLC is a Superior, Wisconsin-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 2004.
Read more -
UndisclosedUndisclosed50 - 249Port St. Lucie, FL
Services provided
25% Call Center Services40% Customer Service Outsourcing35% Back Office OutsourcingFocus Areas
100% Answering servicesIVox Solutions is a Customer Service Outsourcing company. Established in 2011, their team offers Customer Service Outsourcing and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Santa Barbara, CA
Services provided
25% Call Center Services25% Advertising25% CRM Consulting and SI +125% Pay Per ClickFocus Areas
75% Answering services25% Inbound appointment schedulingInvoca, an Advertising company, is headquartered in Santa Barbara, California. The team offers Advertising and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Boston, MA
Services provided
25% Call Center Services25% CRM Consulting and SI25% Cloud Consulting & SI +125% RecruitingFocus Areas
100% Answering servicesLaunched in 1999, CloudCall is a midsize call center in Boston, Massachusetts and Leicester, England. Their team specializes in Call Center Services and cloud consulting & SI.
Read more -
UndisclosedUndisclosed50 - 249Cluj-Napoca, Romania
Services provided
25% Call Center Services50% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
100% Answering servicesReashore is a Back Office Outsourcing company. They are headquartered in Cluj-Napoca, Romania and have midsize team of experts. Their services include Back Office Outsourcing and Call Center
Read more -
$5,000+$150 - $199 / hr50 - 249Vancouver, Canada
Services provided
25% Call Center Services25% Cybersecurity25% IT Managed Services +215% Cloud Consulting & SI10% Customer Service OutsourcingFocus Areas
100% Answering servicesBased in Vancouver, Canada, Innovation Networks Inc. Is a midsize Cybersecurity company. Their services include Cybersecurity and IT managed services.
Read more -
$5,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
45% Answering services45% Inbound appointment scheduling10% Virtual receptionistLaunched in 2012, CONTACTA USA is a midsize Barranquilla, Colombia-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Outsourcing +125% Sales OutsourcingFocus Areas
100% Answering servicesUptraise Global Consulting Ltd, a call center service, is based in Nairobi, Kenya. They provide Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Finance & Accounting Outsourcing (FAO)Focus Areas
100% Answering servicesJIBS is a Thoraipakkam, India-based answering service company. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249
Services provided
25% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +315% Financial Advising & Planning10% Business Consulting10% Customer Service OutsourcingFocus Areas
100% Answering servicesEnd2End Consultant is a midsize New York, New York-based answering service company. The team provides Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
100% Answering servicesEstarta Call Center is a telephone answering service based in Brooklyn, New York. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$5,000+< $25 / hr250 - 999Cebu City, Philippines
Services provided
10% Call Center Services10% Accounting10% Back Office Outsourcing +710% Content Marketing10% E-Commerce Development10% Email Marketing10% IT Staff Augmentation10% Logistics & Supply Chain Consulting10% Social Media Marketing10% Web DevelopmentFocus Areas
30% Answering services35% Inbound appointment scheduling35% Virtual receptionistISuporta Outsourcing, a social media marketing agency, was launched in 2017. They provides Social Media Marketing and Content Marketing.
Read more -
$1,000+$25 - $49 / hr10 - 49Islamabad, Pakistan
Services provided
25% Call Center Services15% Search Engine Optimization10% Enterprise App Modernization +910% SMS Marketing5% Application Management & Support5% Cybersecurity5% E-Commerce Development5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
30% Answering services40% Inbound appointment scheduling30% Virtual receptionistDyanmowebs is an answering service company. Their small team is headquartered in Islamabad, Pakistan and offers Call Center Services and Search Engine Optimization. The agency was established in
Read more -
Undisclosed$50 - $99 / hr10 - 49New Woodstock, NY
Services provided
15% Call Center Services27% Search Engine Optimization19% Web Design +316% Social Media Marketing14% Web Development9% Digital StrategyFocus Areas
57% Answering services43% Virtual receptionist12th Member, a SEO company, is located in New Woodstock, New York. Their services include Search Engine Optimization and Web Design.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best Answering Services Companies
-
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Call Center Services40% Answering services70% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
35% Call Center Services100% Answering services65% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services55% Answering services85% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Call Center Services33% Answering services90% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services65% Answering services80% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
30.9/40.017/20 Reviews10/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+< $25 / hr250 - 999București, Romania
Ability to deliver
30.3/40.017/20 Reviews8.2/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services57% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
30.1/40.015.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
30% Call Center Services70% Answering services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
25% Call Center Services90% Answering services75% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
29.9/40.014.6/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
40% Call Center Services60% Answering services60% Other -
$10,000+< $25 / hr250 - 999Dorval, Canada
Ability to deliver
29.7/40.016.2/20 Reviews8.8/10 Clients & Experience4.8/10 Market PresenceService focus
52% Call Center Services100% Answering services48% Other -
$1,000+< $25 / hr1,000 - 9,999
Ability to deliver
29.4/40.015/20 Reviews9.5/10 Clients & Experience4.9/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$1,000+< $25 / hr250 - 999Pasig, Philippines
Ability to deliver
30.6/40.016.2/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
25% Call Center Services50% Answering services75% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
15% Call Center Services100% Answering services85% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
70% Call Center Services40% Answering services30% Other -
$1,000+< $25 / hr1,000 - 9,999Bengaluru, India
Ability to deliver
29.1/40.015.2/20 Reviews8/10 Clients & Experience5.9/10 Market PresenceService focus
30% Call Center Services50% Answering services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
35% Call Center Services45% Answering services65% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
50% Call Center Services30% Answering services50% Other -
$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Ability to deliver
28.8/40.014/20 Reviews10/10 Clients & Experience4.8/10 Market PresenceService focus
25% Call Center Services67% Answering services75% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
60% Call Center Services50% Answering services40% Other -
$1,000+< $25 / hr50 - 249Ed, Sweden
Ability to deliver
34.7/40.019.8/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
10% Call Center Services50% Answering services90% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
40% Call Center Services50% Answering services60% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services35% Answering services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Call Center Services30% Answering services70% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
30.6/40.015.6/20 Reviews9.7/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services50% Answering services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
30.5/40.016.8/20 Reviews8.2/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services50% Answering services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
31/40.016.2/20 Reviews9.5/10 Clients & Experience5.3/10 Market PresenceService focus
45% Call Center Services50% Answering services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
30.5/40.016.8/20 Reviews8.3/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services33% Answering services50% Other -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
28.4/40.015.8/20 Reviews7.4/10 Clients & Experience5.2/10 Market PresenceService focus
60% Call Center Services75% Answering services40% Other
Latest Answering Services Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Answering Service Company FAQs
Looking for an answering service company but not sure where to start? We've put together answers to the most common questions businesses ask when searching for a trusted partner. This FAQ covers what you need to know before hiring an answering service company, from pricing and services to results and red flags.
Clutch evaluates providers that offer professional call-handling support twice a year based on a proprietary methodology. The top answering services companies for Fall 2025 include:
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.