Top Call Center Services & Voice Services in New York City
15 Leaders 15 Contenders
288 Companies
List of the Top New York City Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a call center service provider specializing in outbound call center and telemarketing services, emphasizing lead generation and sales growth. Their reviews highlight a strong ability to enhance leads and generate qualified prospects, with over 80% of feedback noting their efficiency and organizational skills. Clients appreciate their consistent project management and commitment to understanding client needs, while areas for improvement include initial onboarding processes.
Reviews mention Detail-oriented
SalesRoads has consistently received positive feedback regarding their attention to detail. Clients have noted that SalesRoads excels in project management, ensuring timely deliverables and meticulous tracking of outcomes. One client emphasized that their service and attention to detail far exceeded any other prospecting service used. Another highlighted SalesRoads' thorough approach in preparing custom scripts and maintaining open communication throughout the project, ultimately contributing to impressive sales growth and exceeding expectations.-
Sales Prospecting & Lead Generation for Robotics Company
5.0 May 3, 2024VSA's project management was very professional and strategic. Their team went above and beyond to ensure that our initial requests were met, in a timely way. VSA also was quick to make changes to scripts and cadence, upon our request, with no loss in productivity! Their service and attention to detail far exceeds any other prospecting service we have used.
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Appointment Setting for a Wholesale Distributor
5.0 Jun 18, 2019Their reporting was extensive. Their system for managing leads was detailed and provided information on qualified leads, leads who were interested but not at the moment, and appointments scheduled. They were able to provide details on every single exchange with a lead when they called.
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Appointment Setting Services for Material Handling Company
5.0 Jan 16, 2020We hold weekly meetings where we go over an updated list of achievements. Their team helps us keep track of the number of calls and time from initial contact to the actual appointment. We have several metrics to track how the process is working. I’ve been most impressed with their attention to detail and proficiency in following up. They confirm meeting times.
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Outbound Lead Generation for Marketing Services
5.0 Feb 1, 2018I‘ve always been impressed with their attention to detail, from the discovery phase to actual program execution and results reporting.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that SalesRoads delivers strong value for money, with many noting a positive return on investment. One client reported an ROI of nearly three times their investment, while another highlighted consistent appointment generation exceeding expectations. Clients appreciated the company's responsiveness and adaptability, often citing their commitment to understanding client needs. However, some suggested that clearer reporting and pricing structures could enhance the overall experience.Was this helpful?
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2 of 3 New York City-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Outreach Marketing Campaign for Healthcare Service Company
5.0 — SalesRoads (formerly VSA Prospecting) is the outreach marketing partner of a healthcare service company. They manage phone and email campaigns to find potential clients. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Knowledgeable
Clients consistently highlight Helpware's knowledgeable team, particularly noting the expertise of individual agents who demonstrate a strong understanding of products and excellent interpersonal skills. One client emphasized that their first agent became a significant asset, effectively managing a high volume of calls and taking ownership of cases. Overall, the sentiment reflects high appreciation for the team's responsiveness and competence, contributing to seamless collaboration and effective customer support.-
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022His knowledge of our product and his interpersonal skills have made him a huge asset to our team as we can trust him with responding to our customers while we focus on equally high priority tasks.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Great project management
Clients have expressed high satisfaction with Select VoiceCom's project management capabilities, noting their reliability and timely delivery of services. One client highlighted their dedication, stating, 'They always go above and beyond for us,' while also praising their handling of recruitment and campaign management. Overall, the sentiment reflects confidence in Select VoiceCom's ability to meet and exceed client expectations consistently.-
Back Office & Sales Outsourcing for Photography Studio
5.0 Feb 7, 2025SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
50% Pay Per Click50% Sales OutsourcingPartnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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$10,000+Undisclosed50 - 249New York, NY
Services provided
75% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +2 services5% Event Marketing5% Search Engine OptimizationInside Sales Solutions is a Sales Outsourcing company. The St. Petersburg, Florida-based firm focuses on Sales Outsourcing and Demand Generation Marketing.
Read moreSee All Locations (3)New York, NY
21 W 39th St
New York, NY 1001821 - 30
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read moreWas this helpful?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.
Reviews mention Exceeds expectations
Clients consistently express that A-SALES AB exceeds expectations in delivering results. One client noted scheduling over 20 high-quality meetings within 60 days, while another reported 40 successful meetings from 60 leads in the first month. Their proactive communication and adaptability were highlighted as key strengths, contributing to seamless project management. Overall, the sentiment is overwhelmingly positive, with clients praising A-SALES AB for their effective strategies and commitment to delivering more than anticipated.-
Email Marketing Services for Consulting Company
5.0 Mar 2, 2024We like how A-SALES AB has exceeded our expectations by setting up more appointments than we anticipated. Their marketing campaigns were highly effective. Also, their clear and transparent communication made working with them very smooth and successful.
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16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.
Reviews mention Great project management
Clients consistently praised Appointment Setter Online for their exceptional project management capabilities. Feedback highlighted that the team delivered appointments promptly and maintained organized communication. One client noted, "Project management was organized and efficient," while another emphasized, "Communication was prompt — any changes or updates were shared with us quickly." Overall, the sentiment reflects a high level of satisfaction with their structured approach and reliability in meeting project timelines.-
Call Center Services for Software Dev Co
5.0 Jun 10, 2025We use Slack for communication. We also added them to our group channels. For management, we use HubSpot.
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Customer Service Outsourcing for Plastic Surgery Company
5.0 Sep 3, 2025We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Call Center Services for Nonprofit Organization
5.0 Nov 29, 2025Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.
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Call Center Services for Nonprofit Organization
5.0 Dec 17, 2025Project management was organized and efficient. Appointments were scheduled on time, tasks were completed as planned, and communication was consistent throughout the collaboration.
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Back Office Outsourcing for Truck Repair Company
5.0 Mar 26, 2026Project management was very organized. The team provided regular updates, maintained clear communication, and consistently delivered appointments and reports on time. Their structured process made everything easy to track and manage.
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Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
2 of 2 New York City-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
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$10,000+$300+ / hr250 - 999Brooklyn, NY
Services provided
50% Call Center Services45% Document Digitization & Management5% Business ConsultingAnswering service JIM RECOVERY TEAM focuses on Call Center Services and Document Digitization & Management. They were established in 2018.
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Undisclosed$100 - $149 / hr10 - 49New York, NY
Services provided
100% Sales OutsourcingFounded in 2026, Metro Surface Solutions is a small New York, New York-based Sales Outsourcing company. Their team focuses on Sales Outsourcing.
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$10,000+< $25 / hr10,000+New York, NY
Services provided
25% Call Center Services35% Customer Service Outsourcing20% Back Office Outsourcing +3 services10% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)5% IT Managed ServicesUbiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
15% Call Center Services45% Sales Outsourcing25% Email Marketing +1 service15% Demand Generation MarketingStone Haven Capital is a Sales Outsourcing company headquartered in New York, New York. Their services include Sales Outsourcing and Email Marketing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
56% Call Center Services32% Customer Service Outsourcing12% Sales OutsourcingMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+$100 - $149 / hr50 - 249North New Hyde Park, NY
Services provided
30% Call Center Services70% Corporate Travel ManagementNEW YORK VAN is a Corporate Travel Management company. The North New Hyde Park, New York-based firm specializes in Corporate Travel Management and Call Center Services.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
48% Call Center Services42% Customer Service Outsourcing10% Back Office OutsourcingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
60% Content Marketing20% Sales Outsourcing10% Email Marketing +1 service10% Market ResearchDIGITALZONE Inc is a Content Marketing company. The team is located in New York, New York and Pune, India, and their services include Content Marketing and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Call Center Services60% Translation20% TranscriptionMidsize Translation company Future Trans, is based in Giza, Egypt and New York, New York. Their services include Translation and Call Center Services.
Read moreSee All Locations (2)New York, NY
1140 Avenue of the Americas, NY 10036 (P), New York
New York, NY 1003676 - 100
1-(408)-216-7630
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Secaucus, NJ
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read moreSee All Locations (2)Secaucus, NJ
150 Meadowlands Pkwy
Secaucus, NJ 070946 - 9
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
20% Call Center Services30% Market Research20% BI & Big Data Consulting & SI +2 services20% Sales Outsourcing10% Conversion OptimizationMarket Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read moreSee All Locations (2)Newark, NJ
One Gateway Center, Suite 2600
Newark, NJ 0710216 - 20
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Account-Based Marketing9% Sales Outsourcing1% AccountingDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
50% Business Consulting25% Email Marketing25% Sales OutsourcingLaunched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
30% Business Consulting20% Marketing Strategy20% Sales Outsourcing +3 services15% IT Strategy Consulting10% AI Agents5% ERP Consulting and SIHeisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Call Center Services55% Transcription25% Translation +1 service10% Video ProductionMaestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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$1,000+$150 - $199 / hr2 - 9St. Albans, NY
Services provided
15% Call Center Services75% IT Managed Services10% CybersecuritySuperlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
40% Email Marketing40% Sales Outsourcing15% Social Media Marketing +1 service5% SMS MarketingSee all 5 projectsCustomersAce specializes in data-driven customer targeting and outreach, employing advanced algorithms like Increasify to enhance B2B prospecting and customer engagement. Reviews highlight their exceptional project management, timely delivery, and innovative approach, leading to significant improvements in customer acquisition and engagement metrics. While clients praise their ability to transform data into actionable insights, some suggest more frequent updates for enhanced transparency.
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$1,000+Undisclosed10 - 49New York, NY
Services provided
15% Call Center Services50% AI Agents25% Sales Outsourcing +1 service10% Other Application DevelopmentEstablished in 2026, UnlimCall is an AI Agents company. The small team offers AI Agents and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. is a contact center services provider specializing in inbound and outbound call handling, customer support, and telephonic support. The company is praised for its professionalism, responsiveness, and ability to adapt to clients' needs, with over 90% of reviews highlighting their excellent customer service and seamless project management. Their services include after-hours call handling, on-call services, and multilingual support, consistently exceeding client expectations.
Reviews mention Reliable
The overall sentiment regarding Anserve's reliability is overwhelmingly positive. Clients consistently highlight their dependable service, noting that Anserve answers all after-hours calls and maintains effective communication. For instance, one client emphasized their impressive consistency, stating, 'We’ve never worried about them not answering our phones.' Another client praised their responsiveness during emergencies, recalling how Anserve managed calls during Hurricane Sandy despite phone service disruptions. Such feedback underscores Anserve's commitment to reliability and effective client support.-
Customer Service Support for Heating Oil Company
5.0 Apr 28, 2021Anserve has always been reliable and has been able to help out. For example, during Hurricane Sandy when we had no phone service and our landline was taken out, we forwarded our phones to the team. They took care of all the phone calls, answering them in a timely manner. They’ve constantly excelled even when there are issues with the phone lines and power grids.
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Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
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9 of 10 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Energy Company
5.0 — An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation Read moreWas this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Reviews mention High-quality work
Clients consistently praise DialAmerica for delivering high-quality work, emphasizing the effectiveness of their lead generation services. One client noted that the growth from 200 to 3,000 calling hours per month is a testament to the quality and value of their service, stating, 'The quality of leads sets them apart from other providers.' Another highlighted their 'excellent technology' and 'quality service that stands out among other companies.' Overall, the sentiment regarding high-quality work is overwhelmingly positive across multiple reviews.-
Order Management & Organization for Business Firm
3.5 Nov 2, 2017Efficiency and quality are their strong points. I recommended it. We are satisfied with their work.
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Telemarketing Services for Financial Company
4.5 Dec 22, 2017The quality is excellent. It undoubtedly has greatly improved the performance and customer service experience. They have proven to be a very efficient company, with an excellent technology that meets all the needs of their customers and consumers. I believe that DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style.
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Lead Gen for Supplemental Health Insurance Company
5.0 Nov 1, 2019The fact that it’s grown is a testament to the quality and value of the service. The results speak for themselves. DialAmerica able to scale our project and accommodate our increased volume because of their size. We’ve also had far more high-quality leads.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive DialAmerica as offering good value for money, with several noting significant cost savings and effective service delivery. One client reported saving approximately $100,000 per month due to their efficient lead generation, while another highlighted a monthly saving of $25,000. Most reviews reflect satisfaction with the pricing structure, although some suggest improvements in cost competitiveness. Overall, the sentiment indicates that DialAmerica's services provide a favorable return on investment.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
2 of 3 New York City-based reviews are 5 stars$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Support and Orders Processing for Real Estate Company
4.5 — Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Hoboken, NJ
Services provided
40% Advertising15% Email Marketing15% Sales Outsourcing +4 services15% Social Media Marketing5% Content Marketing5% Graphic Design5% Marketing StrategyGLM Inc. Is an Advertising company launched in 1980. Their services include Advertising and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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$5,000+$100 - $149 / hr250 - 999New York, NY
Services provided
10% Call Center Services35% Recruiting35% Staffing +2 services10% Recruitment Process Outsourcing10% Sales OutsourcingHire Hangar is a Recruiting company. The New York, New York-based team offers Recruiting and Staffing.
Read more -
$10,000+$100 - $149 / hr1,000 - 9,999New York, NY
Services provided
20% Branding20% Digital Strategy20% Web Design +3 services15% Market Research15% Sales Outsourcing10% AdvertisingMomentum Worldwide is a branding agency established in 1987. The agency focuses on Branding and Digital Strategy, and is large.
Read more -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
15% Call Center Services50% Translation10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
40% Business Consulting25% Conversion Optimization25% Marketing Strategy +1 service10% Sales OutsourcingLocated in New York, New York, Skaled is a Business Consulting company. The team specializes in Business Consulting and Conversion Optimization.
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$1,000+< $25 / hr50 - 249Secaucus, NJ
Services provided
10% Call Center Services20% Custom Software Development20% E-Commerce Development +4 services20% Web Development10% Application Testing10% Graphic Design10% LogoSoftware development company ENS Enterprises Private Limited was founded in 2016. The company specializes in Custom Software Development and E-Commerce Development, and is midsize.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services20% Pay Per Click20% Search Engine Optimization +6 services10% E-Commerce Development10% Graphic Design10% Web Design10% Web Development5% HR Outsourcing5% StaffingPay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
Read moreSee All Locations (2)New York, NY
82, Nassau Street
New York, NY 1003816 - 20
3156364766
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$1,000+Undisclosed10 - 49New York, NY
Services provided
30% Demand Generation Marketing20% Email Marketing20% Pay Per Click +3 services10% Conversion Optimization10% Marketing Strategy10% Sales OutsourcingGrowleads is a Demand Generation Marketing company. Launched in 2024, the agency provides Demand Generation Marketing and Pay Per Click.
Read more -
$10,000+$200 - $300 / hr2 - 9New York, NY
Services provided
40% Financial Consulting40% Sales Outsourcing10% Business Consulting +1 service10% Marketing StrategyMindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
Read more -
Undisclosed$25 - $49 / hr2 - 9new york, NY
Services provided
40% Call Center Services40% Back Office Outsourcing20% Business Continuity ManagementCoolsAssist is a small phone answering service located in new york, New York. Their services include Call Center Services and Back Office Outsourcing.
Read more -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
10% Call Center Services25% Back Office Outsourcing25% Recruiting +6 services15% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
Read more -
Undisclosed< $25 / hr2 - 9New York, NY
Services provided
10% Call Center Services15% Business Consulting10% Back Office Outsourcing +11 services10% Insurance Services & Brokers10% Litigation Support Services5% Content Writing Services5% Corporate Training & Coaching5% Customer Service Outsourcing5% Document Digitization & Management5% Executive Search5% HR Outsourcing5% Recruiting5% Sales Outsourcing5% StaffingBP Outsource - Remote Services is a Business Consulting company. The New York, New York-based firm was launched in 2015. Their services include Business Consulting and Call Center Services.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% TranslationOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Business Consulting +1 service20% Product MarketingRevenue Accelerators is a Marketing Strategy company based in New York, New York. The team specializes in Marketing Strategy and Sales Outsourcing.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% Staffing10% Litigation Support ServicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
50% Business Consulting25% Email Marketing25% Sales OutsourcingBusiness Consulting company PearlLemonLeadsUsa offers Business Consulting and Email Marketing. They are based in New York, New York.
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$1,000+$200 - $300 / hr2 - 9New York, NY
Services provided
10% Call Center Services10% Advertising10% Branding +7 services10% Broadcast Video10% Corporate Training & Coaching10% Digital Strategy10% Mobile & App Marketing10% Social Media Marketing10% Translation10% Video ProductionHeadquartered in New York, New York and Montevideo, Uruguay, Elvis Di Marcantonio is an Advertising company. They provide Advertising and Branding and were established in 2000.
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +2 services15% Market Research10% Graphic DesignAICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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$5,000+Undisclosed2 - 9New York, NY
Services provided
20% Content Marketing20% Email Marketing20% Social Media Marketing +4 services10% Application Testing10% Digital Strategy10% Marketing Strategy10% Sales OutsourcingHeadquartered in New York, New York, LatitudeBOX is a social media marketing agency. Established in 2020, the team provides Social Media Marketing and Content Marketing.
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +3 services5% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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1 of 1 New York City-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Ridgefield, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBased in Ridgefield, New Jersey, City Locksmith Store is a small Business Consulting company. The team focuses on Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49New York, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1998, Estate Locksmith Store is a small New York, New York-based Business Consulting company. Their team specializes in Business Consulting and Back Office Outsourcing.
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List of the Top 15 New York City Call Center Companies & Voice Services
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$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32/40.017.8/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
30/40.020/20 Reviews10/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
31/40.017.2/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
28.7/40.015.8/20 Reviews8.2/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
28.4/40.016.4/20 Reviews9/10 Clients & Experience3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
28.6/40.020/20 Reviews8.6/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
22/40.016.2/20 Reviews0.9/10 Clients & Experience4.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
24.3/40.016.4/20 Reviews2.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.4/40.016.2/20 Reviews3.2/10 Clients & Experience0/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.7/40.014.6/20 Reviews4.8/10 Clients & Experience4.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
24.3/40.015.2/20 Reviews4.1/10 Clients & Experience5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
24.7/40.019.8/20 Reviews1.4/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
25/40.014.6/20 Reviews5.7/10 Clients & Experience4.7/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
23.9/40.015.8/20 Reviews8.1/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
19.4/40.014.6/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services85% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
12.6/40.00/20 Reviews8.5/10 Clients & Experience4.1/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
17.2/40.017.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
17/40.017/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
16.6/40.016.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
4.5/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
100% Call Center Services -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
4.5/40.00/20 Reviews1/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Call Center Services
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