Top Call Center Services & Voice Services in New York City
15 Leaders 15 Contenders
288 Companies
List of the Top New York City Call Center Companies & Voice Services
Sponsored
-
Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a versatile Contact Center Services provider, excelling in Inbound and Outbound Call Center operations, Customer Support, and Phone Support. Reviews highlight their significant impact on customer satisfaction and operational efficiency, with over 80% of feedback noting improved metrics such as reduced response times and enhanced service quality. Clients frequently praise their flexibility and ability to adapt to varying needs.
1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review -
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
Read Full Review -
Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
Read Full Review -
Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
Read Full Review -
CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
Read Full Review
Was this helpful?
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All ReviewsSelect Industry to see insights
Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Unique expertise
Clients commend Helpware for their unique expertise in customer support and operational efficiency. One client highlighted their proactive approach and mastery in managing support tickets, stating they are 'experts in customer support.' Another noted Helpware's technical savvy and innovative solutions, which transformed their patient acquisition process. Overall, the sentiment reflects strong satisfaction with Helpware's ability to enhance client operations and provide tailored support.-
Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020They are experts in customer support. They try to take our system for supporting our customers to the next level.
Read Full Review
Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
Read All ReviewsSelect Industry to see insights
Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
View projects from:
Was this helpful?
$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
-
-
UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Locksmith Tech is a Business Consulting company. The Queens, New York-based company was launched in 2000. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLittle Village Locksmith Store, a Business Consulting company, is headquartered in New York, New York. The team focuses on Business Consulting and Back Office Outsourcing.
Read more -
Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read moreWas this helpful?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.
Reviews mention Innovative
Clients consistently highlight A-SALES AB's innovative approach, noting their commitment to continuously improve strategies and campaigns. For instance, one client praised their proactive mindset and ability to generate high-quality leads, while another appreciated their focus on innovation to enhance meeting bookings. Overall, the sentiment is highly positive, emphasizing A-SALES AB's effectiveness and forward-thinking methods in delivering results.-
Sales Appointment Setting for Optimization Strategy Company
5.0 Jun 24, 2024I really enjoyed working with them, genuinely. They are down to earth, and are always looking for ways to innovate, improve campaigns, book more meetings.
Read Full Review -
Lead Generation for Digital Marketing Agency
5.0 Mar 29, 2024We appreciated their proactive approach, clear communication, and innovative thinking.
Read Full Review
Was this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
Read All ReviewsSelect Industry to see insights
Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
View projects from:
Was this helpful?
$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
View projects from:
Was this helpful?
2 of 2 New York City-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
-
-
UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1987, Lock & Key Shop, a small Business Consulting company, is located in Brooklyn, New York. Their services include Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Locksmith Solution Services was founded in 1995. Based in The Bronx, New York, the team offers Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingFather Son Locksmith Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing and is in The Bronx, New York.
Read more -
UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Store, a Business Consulting company, is headquartered in Queens, New York. They focus on Business Consulting and Back Office Outsourcing and were launched in 1988.
Read more -
$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Services provided
30% AI Development30% Other Digital Marketing20% Sales Outsourcing +1 service20% Search Engine OptimizationJP Urban Digital is an artificial intelligence firm. Established in 2020, the team focuses on Artificial Intelligence and Other Digital Marketing.
Read more -
Undisclosed< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% Transcription10% Sales OutsourcingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Westfield, NJ
Services provided
40% Fractional CMO Services20% Marketing Strategy20% Public Relations +1 service20% Sales OutsourcingImagine Productions LLC, a Fractional CMO Services company, was established in 2016. The firm provides Fractional CMO Services and Public Relations, and is small.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
40% Pay Per Click40% Social Media Marketing20% Sales OutsourcingTempo Strategic, a small social media marketing company, is headquartered in New York, New York. The team focuses on Social Media Marketing and Pay Per Click.
Read more -
UndisclosedUndisclosed2 - 9Clifton, NJ
Services provided
20% Call Center Services20% Business Consulting20% IT Strategy Consulting +4 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Public RelationsKoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
Read more -
UndisclosedUndisclosed2 - 9Bronx, NY
Services provided
20% Content Marketing20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentEternal NYC, Inc. Is a small Bronx, New York-based Content Marketing company. The team specializes in Content Marketing and Email Marketing.
Read more -
UndisclosedUndisclosed10 - 49Queens, New York City, NY
Services provided
30% CRM Consulting and SI25% Business Consulting15% Branding +2 services15% Marketing Strategy15% Sales OutsourcingWendt Partners is a small Queens, New York City, New York-based CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
Read more -
UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
12% Call Center Services30% Business Consulting30% Customer Service Outsourcing +1 service28% Back Office OutsourcingSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
60% Fractional CMO Services40% Sales OutsourcingLevel Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
Read moreSee All Locations (2)New York, NY
347 Park Avenue Plaza
New York, NY 101571
Was this helpful?
-
$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
Read more -
$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
35% Call Center Services65% Customer Service OutsourcingFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
Read more -
Undisclosed< $25 / hr2 - 9New-york City, NY
Services provided
15% Call Center Services40% Employer of Record (EOR) Services15% Language Interpretation +2 services15% Social Media Marketing15% StaffingOutsource Solutions, an Employer of Record (EOR) Services company, was launched in 2023. The small team specializes in Employer of Record (EOR) Services and Social Media Marketing.
Read more -
$5,000+$50 - $99 / hr50 - 249Montvale, NJ
Services provided
50% Call Center Services40% Back Office Outsourcing10% Sales OutsourcingMillennium Medical Billing is a call center service. They are located in Montvale, New Jersey and have midsize team of experts. Their services include Call Center Services and Back Office
Read more -
$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Call Center Services40% IT Managed Services30% IT Strategy Consulting +1 service20% Cloud Consulting & SIMyriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Business Consulting10% Affiliate Marketing10% Business Valuation Services +6 services10% Commercial Brokerage Services10% Commercial Financing10% Content Marketing10% E-Commerce Development10% Pay Per Click10% Sales OutsourcingFE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
Read more -
$5,000+$100 - $149 / hr50 - 249Jersey City, NJ
Services provided
15% Account-Based Marketing15% Web Design10% Graphic Design +11 services10% Sales Outsourcing5% Advertising5% Content Marketing5% Demand Generation Marketing5% Pay Per Click5% Performance Marketing5% Print Design5% Search Engine Optimization5% Social Media Marketing5% UX/UI Design5% Video ProductionValasys media fzc is an Account-Based Marketing company. They provide Account-Based Marketing and Web Design and were established in 2015. The firm is located in Jersey City, New Jersey.
Read more -
$1,000+< $25 / hr50 - 249South Plainfield, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingHeadquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +6 services10% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
Read more -
$1,000+< $25 / hr2 - 9Jersey City, NJ
Services provided
30% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +1 service10% Business ConsultingIn Jersey City, New Jersey, Pro Level Support, LLC is a Customer Service Outsourcing company. Founded in 2024, the team focuses on Customer Service Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed10 - 49Jersey City, NJ
Services provided
40% Fulfillment30% Logistics & Supply Chain Consulting10% Branding +2 services10% Ecommerce Marketing10% Sales OutsourcingEstablished in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
Read more -
UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Marketing Strategy20% Sports Marketing +4 services10% Event Marketing10% Funding & Investment10% Public Relations10% Sales OutsourcingRubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
Read more -
$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +11 services10% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
Read more -
$1,000+< $25 / hr2 - 9New York, NY
Services provided
25% Email Marketing25% Pay Per Click25% Sales Outsourcing +1 service25% Search Engine OptimizationEstablished in 2024, Algrosa is an Email Marketing company. The team offers Email Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed2 - 9Brooklyn, NY
Services provided
20% Blockchain Marketing20% Social Media Marketing10% Affiliate Marketing +5 services10% Branding10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine OptimizationOnline Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
Read more -
UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
Read more -
UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
Read more -
$10,000+Undisclosed2 - 9New York, NY
Services provided
20% E-Commerce Development20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNoal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.
Read more -
UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +2 services20% Customer Service Outsourcing15% Finance & Accounting Outsourcing (FAO)FGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
Read more -
$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read moreWas this helpful?
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
Read All ReviewsSelect Industry to see insights
TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
-
$1,000+$25 - $49 / hr50 - 249Piscataway, NJ
Services provided
30% Call Center Services40% Back Office Outsourcing30% StaffingBack Office Outsourcing company Staffingly Inc is in Piscataway, New Jersey. Founded in 2021, the team specializes in Back Office Outsourcing and Call Center Services.
Read more -
$1,000+Undisclosed2 - 9Keyport, NJ
Services provided
50% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service10% Business ConsultingDulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
Read more -
$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 27 projectsExpress Virtual Assistant is a company specializing in Customer Support Services, including Call Handling and Telephonic Support. Based on their reviews, 100% of clients commend their professionalism and timely service delivery. Notably, 75% of reviewers highlight the improved customer communication and satisfaction they experienced through their services. Overall, the company is praised for its effective project management and alignment with client values.
Reviews mention High-quality work
Clients consistently praised Express Virtual Assistant for delivering high-quality work and maintaining professionalism. One client noted their 'ability to handle tasks with accuracy and consistency,' while another highlighted their 'impressive' ownership of responsibilities without needing supervision. Both reviews emphasized significant improvements in operational efficiency, timely delivery, and clear communication, reinforcing an overall sentiment of satisfaction with the quality of services provided.-
Virtual Assistant Services for Home Renovation Co
5.0 Feb 25, 2026The ability to take ownership of tasks and deliver quality administrative support without continuous supervision was impressive. Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. We are extremely satisfied with the collaboration and do not have any recommendations for improvement.
Read Full Review -
Virtual Assistant Services for Trading & Supply Company
4.5 Mar 23, 2026The professionalism and ability to handle tasks with accuracy and consistency stood out. They adapted quickly to our workflow and maintained high-quality standards throughout.
Read Full Review
Was this helpful?
2 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read moreWas this helpful?
Industry Experience
Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.
Read All ReviewsSelect Industry to see insights
Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Business services Automotive Financial services Other industries Construction ContractingWas this helpful?
View projects from:
Was this helpful?
-
-
UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+Undisclosed10 - 49Eatontown, NJ
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingSales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
Read more -
UndisclosedUndisclosed10 - 49Baldwin, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 2002, Father Son Locksmith Store is a Business Consulting company. The agency provides Business Consulting and Back Office Outsourcing, and is small.
Read more -
UndisclosedUndisclosedFreelancerBrooklyn, NY
Services provided
20% Advertising20% Content Marketing20% Conversion Optimization +2 services20% Marketing Strategy20% Sales OutsourcingSmall Advertising company Kutcher Digital, is located in Brooklyn, New York. Their services include Advertising and Marketing Strategy.
Read more -
UndisclosedUndisclosedFreelancerFort Lee, NJ
Services provided
20% Branding20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentEstablished in 2021, Solar Dynamite LLC is a branding agency. Based in Fort Lee, New Jersey, the team provides Branding and Email Marketing.
Read more -
UndisclosedUndisclosed50 - 249Melville, NY
Services provided
40% Call Center Services40% Back Office Outsourcing20% Financial Advising & PlanningAG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
Read more -
UndisclosedUndisclosed10 - 49Keyport, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. In Keyport, New Jersey, their team provides Business Consulting and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +3 services19% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
Read more
Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.
Get My MatchesTell us what you need — we’ll match you with top agencies in minutes.
Get My MatchesLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn more
Hire with confidence
Clutch Certification badges show the service areas a provider specializes in, backed by 3+ verified, high-rated reviews in the last 24 months. Learn more
Why Trust Clutch
At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.
Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.
Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.
Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 New York City Call Center Companies & Voice Services
-
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32/40.017.8/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
30/40.020/20 Reviews10/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
31/40.017.2/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
28.7/40.015.8/20 Reviews8.2/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
28.4/40.016.4/20 Reviews9/10 Clients & Experience3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
28.6/40.020/20 Reviews8.6/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services90% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
22/40.016.2/20 Reviews0.9/10 Clients & Experience4.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
24.3/40.016.4/20 Reviews2.2/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.4/40.016.2/20 Reviews3.2/10 Clients & Experience0/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.7/40.014.6/20 Reviews4.8/10 Clients & Experience4.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
24.3/40.015.2/20 Reviews4.1/10 Clients & Experience5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
24.7/40.019.8/20 Reviews1.4/10 Clients & Experience3.4/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
25/40.014.6/20 Reviews5.7/10 Clients & Experience4.7/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
23.9/40.015.8/20 Reviews8.1/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
19.4/40.014.6/20 Reviews0/10 Clients & Experience4.8/10 Market PresenceService focus
15% Call Center Services85% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
12.6/40.00/20 Reviews8.5/10 Clients & Experience4.1/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
17.2/40.017.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
16.4/40.016.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
17/40.017/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
16.6/40.016.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
5.2/40.00/20 Reviews1.8/10 Clients & Experience3.4/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
4.5/40.00/20 Reviews0/10 Clients & Experience4.5/10 Market PresenceService focus
100% Call Center Services -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
4.5/40.00/20 Reviews1/10 Clients & Experience3.4/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999New York, NY
Ability to deliver
3.9/40.00/20 Reviews0/10 Clients & Experience3.9/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
3.7/40.00/20 Reviews0/10 Clients & Experience3.7/10 Market PresenceService focus
100% Call Center Services
Latest Call Centers Articles
See all articles
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
Similar Categories
Related Services
Specialties
Nearby Locations
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.