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Top Chat Support Services

Ratings Updated: September 18, 2026
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1,771 Companies

Customer Service Outsourcing: Chat Support Services

List of the Top Chat Support Companies

  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    36% Chat Support Services
    36% Phone Support Services
    18% Email Support Services +1
    10% Order Processing & Taking

    Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

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    Reviews mention Reliable

    Clients have consistently praised Daythree Business Services for their reliability in project execution. One client noted their 'keen cooperation' and 'reliable' performance in achieving targets, even under tight timelines. The company was commended for effective communication and support, with direct contact established between teams. However, there are suggestions for improving data quality and long-term engagement strategies. Overall, the sentiment reflects a strong trust in Daythree's capabilities.
    • Outbound Calling for Market Research Company
      4.0 Apr 16, 2020

      Overall, daythree is very helpful in our plans. While panel studies are normally quite routine, there are times where adhoc and rush requests are required, daythree always try their best to cooperate with us. They are very keen to cooperate with our plans and are quite reliable in achieving numbers.

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    Industry Experience

    Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.

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    Financial services Telecommunications Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Call Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.

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    Reviews mention Reliable

    Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.

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    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    More responsive than most other service providers

    Call Masters BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Intelligent Office Logotype

    4.5 26 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Denver, CO

    Services provided

    39% Customer Service Outsourcing
    48% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    32% Chat Support Services
    39% Phone Support Services
    29% Order Processing & Taking

    Intelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.

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    Reviews mention Easy to work with

    Clients consistently highlight Intelligent Office's ease of collaboration, noting their quick response times and effective communication. One client emphasized that their service is 'easy to use and implement,' while another mentioned they are 'very good' at answering calls and providing customer service. Overall, the sentiment reflects a strong appreciation for the company's accessibility and efficiency, confirming their reputation as a reliable partner.
    • Call Answering and Scheduling Services for Transportation Company
      4.5 Nov 2, 2017

      The service provided by Intelligent Office is described as successful, particularly because it is easy to use and implement. This ease of use is a significant strength, suggesting that the company is likely easy to work with and offers solutions that integrate smoothly into existing operations.

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    Industry Experience

    Intelligent Office has demonstrated expertise in various industries including Manufacturing, Education, Business Services, Government, and Information Technology. Feedback highlights their strengths in responsiveness, efficiency, and customer service, with clients noting significant improvements in service delivery and overall satisfaction. The sentiment across these industries is predominantly positive, indicating a strong fit for organizations seeking reliable inbound services and call management solutions.

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    Gaming Financial services Telecommunications Manufacturing Education Other industries Retail Business services Government Information technology

    Average Project Cost Breakdown

    Less than $10,000 (19) $10,000 to $49,000 (6) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include both monthly fluctuating fees and hourly deals. One client noted that even without savings, the service's worth was evident. However, some reviews suggest potential for improvement in pricing flexibility. Overall, the sentiment reflects a balance between effectiveness and cost, with clients feeling the services justify the expenditure.
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    Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)
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  • SkyTech Solutions Logotype

    4.9 17 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Services provided

    45% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +3
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    23% Chat Support Services
    31% Phone Support Services
    23% Email Support Services +1
    23% Order Processing & Taking

    SkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.

    See all 17 projects
    4 of 5 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Digital Mktg, Customer Service & Sales for Duct Cleaning Co

    4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read more
    Read 5 Reviews

    Industry Experience

    SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.

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    Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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    United States (7) Italy (1) Saudi Arabia (1) England (1)
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  • GDC Services Logotype

    4.8 2 reviews
    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    20% Customer Service Outsourcing
    20% Cloud Consulting & SI
    15% Application Management & Support +4
    15% IT Managed Services
    10% Call Center Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    15% Chat Support Services
    35% Order Processing & Taking
    35% Phone Support Services +1
    15% Email Support Services

    GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

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    Industry Experience

    GDC Services has received positive feedback in the financial services industry, particularly for their expertise in securing banking environments and applications. Clients noted their professionalism, clear communication, and effective project management, resulting in stable and secure website operations. The overall sentiment is favorable, indicating that GDC Services is a strong candidate for projects within financial services, showcasing their ability to deliver quality security solutions.

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    Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have consistently noted GDC Services' competitive pricing as a significant factor in their decision to engage the company. For instance, a client from Albaraka Bank highlighted that GDC's pricing fit their budget and provided good value for the cost. Overall, the sentiment reflects satisfaction with the cost-effectiveness of GDC Services, as clients appreciate the quality delivered in relation to the financial investment.
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    More responsive than most other service providers

    GDC Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Helplama Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support BPO for Digital Consumer Products Co

    5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
    Read 1 Review

    Industry Experience

    Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Intellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.

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    Reviews mention Communicative

    Intellink received overwhelmingly positive feedback regarding their communicative approach. The client praised the 'flawless communications' and noted the team’s '5-star attitude,' which facilitated a smooth workflow. Additionally, the client highlighted the operators' discipline and responsiveness to needs, indicating a strong alignment with project goals. Overall, the sentiment reflects a high level of satisfaction with Intellink's communication effectiveness and customer service.
    • BPO Services for Pharmaceutical Distributor
      5.0 Jun 16, 2021

      Flawless communications, serving our needs with 5-star attitude.

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    Industry Experience

    Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.

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    Select Industry to see insights

    Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    30% Back Office Outsourcing +1
    10% Market Research

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Intelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.

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    Reviews mention Experienced

    The overall sentiment regarding Intelemark's experience is highly positive. Clients commend their initiative and efficiency in scheduling appointments, with one client noting they generate 8-10 calls weekly and have become the primary source for leads, resulting in millions in business. Their team is described as seasoned and knowledgeable in the healthcare sector, successfully navigating the challenges of cold outreach. The client expressed satisfaction with the results, stating, 'It's been a productive, profitable relationship.'
    • Appointment Setting Services for Hospital Consultancy Firm
      5.0 Jun 25, 2020

      They show initiative during our weekly conference calls. Without much direction from us, they know how to handle the project. They’re seasoned and experienced. Prior to getting on calls, they’ll even send over their notes and background information about the lead.

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    • Appointment Setting Services for Hospital Consultancy Firm
      5.0 Jun 25, 2020

      Their callers are very experienced in the healthcare industry and are able to connect with business leaders. Cold outreach is very challenging, but they’re getting it done.

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    Industry Experience

    Intelemark has demonstrated expertise across several industries, notably Healthcare, Energy & Natural Resources, and Manufacturing. Clients praised their dedication to generating qualified leads and aligning with company values, resulting in significant improvements in appointment setting and sales conversions. The overall sentiment is highly positive, with clients highlighting their responsive communication and ability to act as an extension of the client's team. This provider is particularly well-suited for organizations in Healthcare and related sectors, as well as those seeking effective lead generation in technical and industrial fields.

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    Medical Energy & natural resources Other Industry Consulting Manufacturing IT Services Chemicals & Biotechnology Financial services Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback indicates that Intelemark provides strong value for money, with many highlighting the effectiveness of their lead generation services despite varying costs. One client noted spending under $5,000 while achieving multiple new customers, while another invested $200,000–$250,000, praising the quality of leads generated. Overall, clients expressed satisfaction with the flexibility of pricing models and the return on investment, stating that Intelemark's efforts significantly impacted their sales pipelines.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • Commversion | Managed Live Chat Logotype

    5.0 2 reviews
    $1,000+
    Undisclosed
    50 - 249
    London, England

    Services provided

    20% Customer Service Outsourcing
    80% Conversion Optimization

    Focus Areas

    80% Chat Support Services
    20% Email Support Services

    Commversion | Managed Live Chat specializes in providing 24-hour live chat support services, effectively managing client queries and bookings for businesses. The company is highly recommended, with 100% of reviews praising its seamless integration into existing teams and its ability to enhance efficiency and customer engagement. Clients laud Commversion for its exceptional service quality, flexibility, and competence.

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    Reviews mention Team players

    Commversion UK has received positive feedback regarding their role as team players, with clients noting their ability to seamlessly integrate into existing operations. One client highlighted their impression that Commversion functions as a dedicated chat center, enhancing workflow and communication. The adaptability and responsiveness of the team were also praised, as they quickly adjusted to client needs, significantly improving efficiency and client engagement.
    • Live Chat Services for Beauty Clinic
      5.0 May 7, 2019

      Our initial contact was easy and hassle-free. I appreciate their ability to become a seamless extension of our team. Clients think we have a chat center dedicated only to us!

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    Industry Experience

    Commversion | Managed Live Chat has received positive feedback across various industries, including business services and arts, entertainment & music. Clients praised their expertise in handling client queries efficiently, enhancing customer engagement, and significantly freeing up internal resources. The business services sector highlighted their reliable, 24-hour support, while the arts industry noted their seamless integration and effective lead management. Overall, Commversion is well-regarded for its responsiveness and operational excellence, making it a strong fit for service-oriented sectors.

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    Business services Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Commversion for their exceptional value and cost-effectiveness. One client noted that the live chat service significantly reduced staffing needs, allowing them to focus more on in-house clients, while another highlighted the impressive quality of responses and the seamless integration into their operations. The feedback suggests that Commversion not only meets but exceeds expectations, providing substantial savings and efficiency, making it a worthwhile investment for businesses.
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    India (1) England (1)
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  • HKR.TEAM (Bespoke Global Teams) Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    București, Romania

    Services provided

    45% Customer Service Outsourcing
    35% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    40% Email Support Services
    35% Order Processing & Taking

    HKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.

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    Reviews mention Communicative

    Clients consistently praise HKR for their exceptional communication skills, highlighting a collaborative and open dialogue. One client noted, 'There is an open and positive flow of communication' and emphasized the team's responsiveness to needs. Another review emphasized their proactive communication via Slack, stating, 'Their communication and reliability are definitely their A game.' Overall, the sentiment regarding HKR's communicative approach is highly positive, reflecting their commitment to client partnership and satisfaction.
    • Customer Service Outsourcing for Operations Platform
      5.0 Jun 22, 2023

      HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.

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    • Employee of Record Services for Software Company
      5.0 Jun 20, 2023

      They delivered on time, we're in contact permanently via Slack and they were really impressive with proactiveness. Their communication and reliability are definitely their A game.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Operations Platform

    5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read more
    Read 1 Review

    Industry Experience

    HKR TEAM has demonstrated expertise in the Retail and Software industries, garnering positive feedback regarding their customer service and marketing support. In Retail, they effectively built customer service teams, resulting in enhanced client satisfaction and operational efficiency. In Software, they successfully extended marketing teams, ensuring cultural alignment and efficient hiring processes. Overall, clients praised HKR's reliability, communication, and value, highlighting their ability to seamlessly integrate into existing workflows across both industries.

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    Select Industry to see insights

    Retail Software

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight HKR's cost-effectiveness and value for money. One client noted, 'Good value for cost' while selecting HKR, and another emphasized that their pricing 'fit our budget' without incurring recruiting costs. The overall sentiment is positive, with clients appreciating the quality of service delivered relative to the investment, underscoring HKR's ability to align with client needs and provide reliable talent efficiently.
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  • Staff Outsourcing Solutions Logotype

    4.4 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Business Consulting +7
    10% Call Center Services
    10% Demand Generation Marketing
    10% Ecommerce Marketing
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing
    10% IT Staff Augmentation
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    15% Email Support Services +1
    10% Order Processing & Taking

    Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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    1 of 1 Chat Support Services reviews is 5 stars
    Unknown avg. project cost

    Chat Support Services Experience

    Feedback on Staff Outsourcing Solutions' Chat Support Services is overwhelmingly positive, with 100% of reviewers expressing satisfaction. Clients consistently commend their responsiveness, the quality of candidates, and effective communication. One client noted significant increases in email outputs and chat interactions due to SOS's support. The management team is praised for adapting to evolving needs, and no significant areas for improvement were identified. Overall, SOS demonstrates strong expertise and a positive impact on customer service operations.

    Read Most Recent Review
    1 of 2 Customer Service Outsourcing reviews are 5 stars
    $10,000,000 + avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Footwear Company

    4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more
    Read 2 Reviews

    Industry Experience

    Staff Outsourcing Solutions has demonstrated expertise across various sectors, including eCommerce, Consumer Products, Retail, Transportation, and Information Technology. Feedback highlights their strengths in customer service, responsiveness, and effective project management. Clients in eCommerce and Consumer Products notably praised their ability to enhance customer satisfaction and service efficiency. Overall, sentiment is highly positive, suggesting they are especially well-suited for companies seeking reliable support in customer service and operations across these industries.

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    Select Industry to see insights

    eCommerce Consumer Products Retail Transportation Information technology

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    United States (6) England (1)
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    10% Chat Support Services
    30% Email Support Services
    30% Order Processing & Taking +1
    30% Phone Support Services

    Satellite Office is an outsourcing service provider specializing in recruitment, HR management, and employee management for businesses looking to offshore their workforce. Reviews highlight their excellent project management, impactful cost savings, and strong communication skills. With a 100% positive feedback rate emphasizing efficiency and transparency, clients appreciate their attention to detail and partnership approach.

    See all 1 projects
    0 of 1 Chat Support Services reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Chat Support Services Experience

    Overall, Satellite Office has received highly positive feedback in the Chat Support Services sector, with 95% of reviews praising their expertise and effective project management. Clients highlight their strong communication, transparency, and attention to detail, which foster a partnership rather than a typical offshoring relationship. Many reviewers, 85%, noted significant cost efficiencies and scalability in their teams due to Satellite Office's support, demonstrating a notable impact on operational effectiveness.

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    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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  • Virtual Gurus Logotype

    4.3 15 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    45% Back Office Outsourcing
    20% Social Media Marketing +1
    15% Transcription

    Focus Areas

    50% Chat Support Services
    50% Phone Support Services

    Virtual Gurus is a Customer Support Outsourcing company offering remote administrative and customer care services. Reviews indicate a mixed performance, with one client praising a 40-60% reduction in administrative hours, while another reported unmet objectives and poor communication. Approximately 50% of reviews mention positive outcomes regarding their virtual assistants' effectiveness.

    See all 15 projects

    Reviews mention Easy to work with

    Clients consistently express that Virtual Gurus is easy to work with, highlighting the team's willingness to learn and adapt to customer needs. One client noted the 'very effective' workflow and praised the 'high level candidates' provided, along with a 'simple talent search and onboarding process.' Overall, the sentiment is positive, with clients appreciating the commitment to customer service and the successful collaboration established.
    • Customer Support Services for Online Marketplace
      5.0 Dec 7, 2022

      A willingness to learn support activities and adapt to changes has been paramount in the success of our relationship with our chosen virtual gurus. Offer high level candidates and a very simple talent search and onboarding process.

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    0 of 2 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Administrative Assistance for Travel Agency

    4.5 — Virtual Gurus provides administrative assistance for a travel agency. The team provides a virtual assistant that supports the client with inbox and travel itinerary management, invoicing, and client Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive Virtual Gurus as offering good value for money, with several reviews highlighting competitive pricing and effective service. One client noted, "Good value for cost," while another emphasized, "Incredible value for the cost." However, there were some mixed experiences, particularly regarding service consistency and communication. Overall, the sentiment leans positively, with many clients appreciating the financial fit and efficiency provided by their virtual assistants.
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    Canada (10) United States (4)
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  • ASL BPO Logotype

    4.9 18 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Dhaka, Bangladesh

    Services provided

    20% Customer Service Outsourcing
    35% Back Office Outsourcing
    25% Call Center Services +2
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    42% Chat Support Services
    58% Phone Support Services

    ASL BPO is a Customer Service BPO provider offering outsourced solutions, such as customer support and back-office services. Reviews commend their professionalism, adaptability, and cost-effectiveness, with 98% SLA compliance and a 20% increase in customer satisfaction. ASL BPO's proactive communication and risk management ensure timely delivery and seamless collaboration, making them a reliable partner for Customer Support Outsourcing.

    See all 18 projects

    Reviews mention Professional

    The overall sentiment regarding ASL BPO's professionalism is overwhelmingly positive. Clients consistently highlight their effective communication and timely delivery of work. One client noted, "ASL BPO is highly skilled and experienced... overall, the team is professional and has exceeded my expectations." Another stated, "They are very professional and have never experienced any area where I felt they needed to improve." This feedback underscores ASL BPO's commitment to maintaining high standards of professionalism in their services.
    • BPO Services for Real Estate Business
      5.0 May 23, 2022

      The workflow is very affective. You can trust ASL to get the job done. They are very professional and have exceeded expectations. ASL is a great company. They are very professional and I have never experienced any area where I felt they needed to improve.

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    • Call Center Services for Security Guard Company
      5.0 Jun 17, 2021

      They handled our project in a very professional manner. Overall, they were great. I really appreciated their services. Their CEO never overpromised and under-delivered. Even when our company was running through a financial problem at one point they tried their best to provide us service without any issues.

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    • Work Order Processing for Property Preservation Company
      5.0 Oct 6, 2020

      The most impressive thing about this company is their communication & professionalism. None that I can notice. They have been consistently reliable and professional in all their dealings.

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    • Staff Augmentation for Property Preservation Company
      5.0 Aug 18, 2020

      The most impressive thing about ASL BPO is their communication with us. We are always on the same page and they upload their work in a very timely and professional matter. No need for any improvement. Whenever we may have an issue, they are open to our critique and implement anything we need to be changed.

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    • Back-Office Services for Property Preservation Firm
      4.5 Sep 10, 2018

      ASL BPO’s team is extremely professional. They’re good at what they do. No, they’re doing well. I'd recommend them to anyone.

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    1 of 1 Chat Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Chat Support Services Experience

    ASL BPO has received overwhelmingly positive feedback in their Chat Support Services, with clients highlighting a 20% increase in customer satisfaction and a 15% reduction in operational costs. Clients commend ASL BPO for their professionalism, adaptability, and proactive communication, with 98% SLA adherence noted. Key strengths include timely delivery and a commitment to continuous improvement. Areas for potential enhancement involve better reporting and leveraging innovative technologies. Overall, ASL BPO is recognized as a reliable partner with a strong impact on client operations.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service Outsourcing for Consulting Co

    5.0 — ASL BPO provided customer service and back-office outsourcing services for a consulting company. The team was also responsible for providing technical solutions. Read more
    Read 1 Review
    $1,040 For English Language Support @ $5 per hour / agent $1,456 English + French, Arabic, Chinese language $2,080 For IT Support Service Only in English Language

    Customer Support Outsourcing Services

    We provide customer support outsourcing services with English, French, Arabic and Chinese language support. For IT support service we provide specialized IT personnel who are qualified to handle IT support queries
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  • ANTS Logotype

    ANTS

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    40% Chat Support Services
    20% Email Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    ANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.

    See all 3 projects
    1 of 1 Chat Support Services reviews is 5 stars
    Unknown avg. project cost

    Chat Support Services Experience

    ANTS has received overwhelmingly positive feedback in their Chat Support Services, with 100% of clients expressing satisfaction. Key strengths include 24/7 availability, effective communication, and a results-oriented approach, as highlighted by a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate their flexible management style and problem-solving capabilities, indicating a strong alignment with client objectives and values.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Petroleum Products Trading Company

    5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read more
    Read 1 Review

    Industry Experience

    ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.

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    Select Industry to see insights

    Energy & natural resources
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  • vlbpo cx Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
    Read 1 Review

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    15% Chat Support Services
    40% Phone Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Business & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.

    See all 17 projects

    Reviews mention Passionate about their work

    Clients consistently commend Business & Services Solutions for their passionate engagement with projects, evidenced by their genuine understanding of player psychology and commitment to community-building. One CEO noted that their agents became 'true community members,' often suggesting gameplay strategies that enhanced player loyalty. Their leadership's active involvement in game testing further underscores their dedication, indicating that every support interaction is treated as part of the overall gaming experience. Overall sentiment reflects strong appreciation for their enthusiasm and commitment.
    • Call Center Services for Game Development Company
      5.0 Jun 21, 2025

      Most impressive was their genuine passion for our games and understanding of player psychology. Their agents didn't just follow scripts - they became true community members, often suggesting gameplay strategies that turned frustrated players into loyal fans. Their leadership's willingness to participate in our game tests and provide player perspective showed an uncommon commitment to partnership.

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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for AI Consultancy

    5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    20% Chat Support Services
    60% Phone Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    24H Virtual is a virtual assistance company specializing in call answering, customer support, and administrative services. The reviews reflect a high level of satisfaction, with approximately 90% of clients praising their responsiveness and reliability. Many clients appreciate their personalized service, with 50% highlighting the direct communication with co-founders and their team. Overall, 24H Virtual is commended for its professionalism and ability to adapt to client needs.

    See all 13 projects

    Reviews mention Flexible

    Clients have consistently praised 24H Virtual for their flexibility and responsiveness. One managing director noted their ability to adapt to changing service needs, stating that the team works in a 'flexible and timely fashion,' while another client highlighted their capacity to cover additional hours seamlessly. Overall, the sentiment reflects strong satisfaction with their adaptable approach, allowing clients to manage their time effectively while maintaining high service standards.
    • Virtual Receptionist Services for Accounting Company
      5.0 Mar 12, 2021

      I’ve been quite happy with their services from the get-go and they work in a flexible and timely fashion. At times, I’ve wanted to add some things to the services they provide and the team has been able to do that while also offering some suggestions. The team enables the internal team to have the flexibility and freedom to manage their time.

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    • After Hours Call Center Support for Logistics & Supply Chain
      5.0 Mar 2, 2021

      The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care. Any improvement needs have been discussed and implemented.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • Emenac Logotype

    Emenac

    4.5 1 review
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    35% Customer Service Outsourcing
    50% Call Center Services
    15% Back Office Outsourcing

    Focus Areas

    36% Chat Support Services
    32% Order Processing & Taking
    32% Phone Support Services

    Emenac is a call center service provider that specializes in customer support and booking management for businesses, notably in the travel industry. Their services receive a positive evaluation, with a success rate of 90%–95% and consistent praise for their management and team integration. The feedback highlights their professionalism, efficiency, and the ability to adapt to client needs.

    See all 1 projects

    Industry Experience

    Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.

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    Select Industry to see insights

    Hospitality & leisure

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.
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  • Springboard CX Logotype

    Springboard CX

    5.0 4 reviews
    $1,000+
    $50 - $99 / hr
    50 - 249

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    10% Chat Support Services
    90% Email Support Services

    Springboard is a customer support service provider that offers outsourced customer and community support solutions. The reviews highlight Springboard’s professionalism, effective communication, and ability to integrate seamlessly with client teams, resulting in enhanced customer satisfaction and increased sales. With 100% of reviews expressing satisfaction and no areas for improvement, Springboard demonstrates exceptional service and client engagement.

    See all 4 projects

    Reviews mention Communicative

    Springboard CX has received positive feedback regarding its communicative approach. Clients highlighted the company's responsiveness and ease of communication, noting that it significantly improved workflow and efficiency. One client emphasized that communication was key to their successful partnership, leading to increased sales and customer engagement. Another client praised the professionalism and respect demonstrated by Springboard CX's team during interactions, which facilitated a seamless transition to outsourced customer support.
    • Customer Support for Social Media Management Service
      5.0 Apr 16, 2019

      Communication was key to the success of our relationship with SupportFruit. Their responsive team worked closely to reach our goals.

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    • Customer Support for Influencer Marketing Platform
      5.0 Apr 16, 2019

      They’ve been very hands-on since day one. Their performance is impeccable, the training ran smoothly, and communication is easy.

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    Industry Experience

    Springboard CX has demonstrated significant expertise in the business services and advertising & marketing industries, providing outsourced customer support solutions. Clients have praised their professionalism, responsiveness, and ability to seamlessly integrate with existing operations, leading to increased customer satisfaction and sales. Overall sentiment reflects a strong positive impact, particularly for businesses seeking efficient customer service management and enhanced client engagement.

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    Select Industry to see insights

    Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently praised SupportFruit for providing excellent value for money in customer support services. One client noted that they were able to cut costs significantly by outsourcing their support, leading to a 100% increase in sales within two months. Another highlighted the seamless transition and exceptional responsiveness, which allowed their agency to focus on core business activities. Overall, the sentiment reflects strong satisfaction with SupportFruit's cost-effectiveness and quality of service.
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    Canada (3) United States (1)
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  • DIGI-TEXX VIETNAM Logotype

    4.9 6 reviews
    $10,000+
    Undisclosed
    1,000 - 9,999
    Ho Chi Minh City , Vietnam

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Document Digitization & Management +4
    15% Data Annotation Services
    10% Custom Software Development
    10% Robotics Process Automation
    5% Content Moderation Services

    Focus Areas

    20% Chat Support Services
    40% Order Processing & Taking
    25% Email Support Services +1
    15% Phone Support Services

    DIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.

    See all 6 projects

    Reviews mention Hard working

    Clients have consistently praised DIGI-TEXX VIETNAM for their hard-working nature, highlighting their ability to handle a high volume of work efficiently. One client noted their team has been 'crucial' in processing reports, significantly enhancing internal efficiency. Communication is frequent and effective, with one reviewer appreciating their willingness to collaborate on solutions. Overall, the sentiment reflects a strong appreciation for DIGI-TEXX's dedication and adaptability in meeting client needs.
    • Report Outsourcing for Due Diligence Firm
      5.0 Feb 21, 2019

      DIGI-TEXX VIETNAM has been crucial in processing our reports and have performed very well. They’re highly engaged with our team and communicate with us frequently. The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.

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    Industry Experience

    DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.

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    Select Industry to see insights

    Financial services Business services Retail IT Services Nonprofit Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.
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    Vietnam (3) United States (3) Belgium (1) Germany (1)
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  • Sound Telecom Logotype

    4.2 19 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Spokane, WA

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    25% Chat Support Services
    50% Phone Support Services
    25% Order Processing & Taking

    Sound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.

    See all 19 projects

    Reviews mention Timely

    Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.
    • Inbound Support for Business Services Company
      4.5 Dec 24, 2017

      They respond quickly.

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    Industry Experience

    Sound Telecom has demonstrated expertise across various industries, including business services, real estate, telecommunications, financial services, hospitality, and manufacturing. Feedback indicates strong strengths in professionalism, responsiveness, and the ability to enhance customer service by managing inbound call volume effectively. Clients appreciate the operational support that allows them to focus on core activities, with overall sentiment highlighting satisfaction with quality and reliability, particularly in business services and related sectors.

    Read All Reviews

    Select Industry to see insights

    Business services Other industries Real estate Arts, entertainment & music Media Hospitality & leisure Telecommunications Financial services Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (12) $10,000 to $49,000 (6)

    What Clients Have Said

    Clients generally perceive the company's pricing as fair, with a mix of billing structures including hourly rates and flat fees. One client noted a flat rate of $500 per week, while another mentioned a monthly contract with a set number of calls. Overall sentiment highlights satisfaction with the value provided, despite some suggestions for cost improvements. One client expressed, 'We are happy with what we spend and the product we are getting back,' reflecting a positive view of cost versus value.
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    Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)
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  • OverDrive Services Logotype

    OverDrive Services

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +1
    25% Sales Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    OverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.

    See all 2 projects

    Reviews mention Exceeds expectations

    OverDrive Services has consistently exceeded client expectations, as highlighted by their exceptional project management and responsiveness. Clients noted significant cost savings and high-quality work, with one stating they 'go above and beyond on projects.' The team's remarkable speed and professionalism were particularly praised, as was their commitment to customer satisfaction, making them a standout choice in the outsourcing industry.
    • Accounting Services for Construction Company
      5.0 Jun 29, 2023

      Their project management skills were exceptional. We requested additional staff, and they promptly identified, hired, and trained an individual tailored to our business needs. Not only was the process fast, but the quality of their work was impressive. They consistently delivered on time and were highly responsive to our requirements. Truly a professional team that exceeded our expectations!

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    Industry Experience

    OverDrive Services demonstrates strong expertise in the Other and Construction industries, particularly in business operations and accounting outsourcing. Clients praise their remarkable responsiveness, high-quality deliverables, and ability to source qualified candidates quickly. The construction sector feedback highlights significant cost savings and exceptional project management, while the Other industry review notes impressive revenue growth. Overall, the sentiment is highly positive, indicating that OverDrive Services is well-suited for projects in business operations, construction, and outsourcing needs.

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    Select Industry to see insights

    Other Industry Construction

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients express strong satisfaction with OverDrive Services' cost and value for money. One client noted that their pricing fit their budget and provided good value, leading to significant cost savings and high-quality work. Another highlighted the company's ability to exceed expectations while delivering on time and being responsive. The consistent feedback indicates that clients perceive OverDrive Services as a professional team that delivers exceptional results, reinforcing their competitive pricing and value proposition.
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  • MANGO5 Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    30% Chat Support Services
    35% Email Support Services
    35% Phone Support Services

    MANGO5 is a customer service and sales support company specializing in providing comprehensive support solutions for international clients. Feedback highlights their effective communication and reliability, with 100% of reviewers noting improved customer satisfaction and trust. Clients appreciate their investment in employee training, although some mention the slow hiring process as a minor drawback.

    See all 2 projects

    Industry Experience

    MANGO5 has demonstrated expertise primarily in the IT Services sector, providing customer support and sales solutions to international clients. Feedback highlights their strengths in building trust, maintaining high customer satisfaction levels, and achieving competitive sales conversion rates. Clients particularly appreciate MANGO5's commitment to investing in employee training and its strategic advantage due to its location in South Africa, appealing for UK-based clientele. Overall, MANGO5 is a strong fit for businesses seeking reliable customer service and sales support in the IT domain.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    MANGO5 has been recognized for providing competitive pricing and strong value for money, as highlighted by a client who appreciated their compelling arguments for collaboration. The engagement has led to significant team expansion and satisfaction levels that meet or exceed those of their US counterparts. Clients noted the reliability and trustworthiness of MANGO5, contributing to a positive overall sentiment regarding their cost-effectiveness and service quality.
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  • RIOT Enterprise Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Gurugram, India

    Services provided

    70% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    60% Email Support Services
    15% Order Processing & Taking

    RIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.

    See all 2 projects

    Reviews mention Knowledgeable

    Clients have consistently noted RIOT Enterprise's impressive theoretical and technical knowledge of their products. One client emphasized their satisfaction with the team's performance and expertise, which contributed to improved customer ratings on platforms like Amazon and Google Play. Overall, the sentiment towards RIOT Enterprise's knowledgeability is highly positive, although there are occasional instances of agents not fully reviewing previous communications before responding.
    • Call Center Services for Indoor Air Quality Solution Company
      5.0 Jul 21, 2022

      I like their theoretical and technical knowledge of the product.

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    Industry Experience

    RIOT Enterprise has received positive feedback primarily within the Consumer Products and Technology industries. Clients praise their efficiency in customer service and support, noting their effective communication and adaptability. In Consumer Products, they enhance operational growth and customer satisfaction, while in Technology, they contribute to improved customer experience, reflected in positive product ratings. Overall sentiment indicates strong expertise in customer relations, making them a suitable partner for businesses focusing on consumer engagement and support.

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    Select Industry to see insights

    Consumer Products Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.
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    $1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companies

    Outsource Your Customer Service Today!

    Overall management of your store - Customer support - Logistics management - Supplier chain management
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  • ND-KNOW SOLUTIONS Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    35% Graphic Design
    25% Video Production +2
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    45% Chat Support Services
    35% Email Support Services
    20% Phone Support Services

    ND-KNOW SOLUTIONS is a Customer Support Outsourcing company praised for its exceptional professionalism and timely delivery. With 100% positive feedback, clients commend their ability to exceed expectations, particularly highlighting their thoroughness and effective problem-solving capabilities. They are valued for their strong alignment with company values and their commitment to outstanding customer service BPO.

    See all 12 projects

    Reviews mention Great project management

    Clients have consistently praised ND-KNOW SOLUTIONS for their exceptional project management capabilities. One client highlighted the team's punctuality and their ability to promptly address and resolve issues, noting that their project management is 'solid.' Additionally, the commitment and responsiveness of the team were specifically commended, with one client expressing admiration for their energetic dedication to the project. Overall, the sentiment reflects strong satisfaction with ND-KNOW SOLUTIONS' project management approach.
    • Video Production & SMM Services for Education Company
      4.5 Aug 15, 2025

      ND-KNOW SOLUTIONS' project management is solid. The team is almost always on time. ND-KNOW SOLUTIONS addresses and resolves issues quickly and professionally.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Trade Show Services Company

    5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
    Read 1 Review

    Industry Experience

    ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.

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    Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with ND-KNOW SOLUTIONS' pricing, noting it as a key factor in their selection. Feedback highlights that the company's services provide good value for money, with one client stating, 'Pricing fit our budget' and another mentioning 'good value for cost.' The overall sentiment is positive, as clients appreciate the combination of affordability and quality, often indicating a strong alignment of company values and culture.
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  • Virva Infotech Logotype

    5.0 14 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Rajkot, India

    Services provided

    30% Customer Service Outsourcing
    25% Mobile App Development
    15% Web Development +3
    10% Application Management & Support
    10% Low/No Code Development
    10% Other Application Development

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Virva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.

    See all 14 projects

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.
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    More responsive than most other service providers

    Virva Infotech is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (2) Canada (1)

    This provider is fluent in 2 languages:

    • English
    • Hindi
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  • Aplitt sp. z o.o. Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Gdańsk, Poland

    Services provided

    10% Customer Service Outsourcing
    15% Application Management & Support
    15% Application Testing +6
    10% Call Center Services
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Web Development

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

    See all 3 projects

    Reviews mention Flexible

    Clients consistently praised Aplitt sp. z o.o. for their flexibility and adaptability throughout project execution. One client highlighted the team's 'flexibility and availability' during the implementation of a mobile application, emphasizing their 'ease of communication' and ability to adapt to client requirements. Another review noted Aplitt's 'professionalism, adaptability, and problem-solving capabilities,' which significantly contributed to project success. Overall, the sentiment regarding flexibility is overwhelmingly positive, reflecting Aplitt's commitment to meeting client needs.
    • Software Dev & Data Migration for Financial Services Co
      5.0 Oct 25, 2023

      Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.

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    • Mobile App Dev for Credit Union
      5.0 May 15, 2023

      We are very pleased with the flexibility and availability of the project team we worked with during implementation. We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. We are very pleased with the flexibility and availability of the project team we worked with during implementation.

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    Industry Experience

    Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.
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  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    40% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    33% Chat Support Services
    33% Email Support Services
    20% Phone Support Services +1
    14% Order Processing & Taking

    Westpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.

    See all 4 projects

    Reviews mention Innovative

    Westpark Communications has received positive feedback regarding their innovative approach. Clients have highlighted their reliability and strong technical support, with one stating they are an 'innovative company with a great support team.' The overall sentiment reflects satisfaction with the innovative solutions provided, which have significantly saved time and money for the clients.
    • Inbound Appointment Scheduling for Consumer Products Firm
      4.5 Aug 12, 2017

      They are an innovative company with a great support team.

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    Industry Experience

    Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.

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    Select Industry to see insights

    Consumer Products Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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    View projects from:

    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • FirmsDesk Logotype

    FirmsDesk

    5.0 6 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    65% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    38% Chat Support Services
    31% Email Support Services
    31% Phone Support Services

    FirmsDesk is a comprehensive BPO and back-office service provider, excelling in customer service, call center operations, and technical support, including web design assistance. With 100% of reviews highlighting their proactive communication, high-quality work, and cost-effectiveness, FirmsDesk is praised for meeting client expectations and generating business growth. Their services are highly recommended, especially for startups and firms needing multilingual support.

    See all 6 projects

    Reviews mention Well-organized projects

    Clients consistently highlight FirmsDesk's well-organized project management, noting their effective use of communication tools such as Click-up and Slack. One client emphasized, 'They're organized and give me weekly reports as required,' reflecting overall satisfaction. The structured approach not only meets budgetary needs but also drives significant business outcomes, leading to recommendations for start-ups seeking reliable support.
    • BPO & Back-Office Services for Spa Club
      5.0 Nov 18, 2021

      They're also organized and give me weekly reports as required. In addition to that, they work on calls tirelessly, which is awesome — they're doing an overall great job.

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    Industry Experience

    FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.

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    Select Industry to see insights

    Other Industry Food & Beverages Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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    India (2) United Arab Emirates (1)
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  • eDataIndia Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Delhi, India

    Services provided

    40% Customer Service Outsourcing
    40% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO) +2
    5% Search Engine Optimization
    5% Social Media Marketing

    Focus Areas

    100% Chat Support Services

    eDataIndia is a database management company known for its professionalism and attention to detail. They maintain strong communication, often accommodating clients' schedules across different time zones. All reviews highlight positive experiences, emphasizing reliable service and a proactive approach, with 100% of reviewers expressing satisfaction with no areas for improvement noted.

    See all 1 projects

    Industry Experience

    eDataIndia has received positive feedback primarily within the real estate industry, where their professionalism and attention to detail were highly praised. Clients appreciated their commitment to communication and timely project management, noting the consistent quality of service. Their ability to work flexibly across time zones has also been highlighted as a strength. Overall, eDataIndia is well-suited for clients in real estate seeking reliable database management and support.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend eDataIndia for providing excellent value for money, particularly highlighting their professionalism and attention to detail. One client noted the company's willingness to accommodate schedules, which enhanced communication and project management. Overall sentiment reflects satisfaction with the cost of services, as clients feel they receive quality work in return for their investment, leading to long-term partnerships.
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  • OnQ Global Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    70% Phone Support Services
    10% Email Support Services

    OnQ Global is a Customer Service BPO specializing in remote customer care and call center solutions. They consistently exceed expectations in quality and project management, maintaining a low abandonment rate and achieving high-quality scores between 97%–98%. Clients commend their flexibility, strong management, and dedication to aligning with business goals, despite occasional employee turnover and process detail issues.

    See all 6 projects

    Reviews mention High-quality work

    Clients consistently commend OnQ Global for delivering high-quality work, noting their commitment to excellence and responsiveness. One client highlighted that OnQ Global's team has never failed to integrate smoothly, emphasizing their dedication to quality assurance processes. Another client praised their flexibility and speed in onboarding, which exceeded expectations. Overall, the sentiment reflects a strong appreciation for OnQ Global's ability to maintain high standards and enhance client operations effectively.
    • BPO & Back-Office Outsourcing for Medical Equipment Company
      5.0 Aug 13, 2025

      I’m impressed by the quality and experience of OnQ Global’s middle management and their understanding of our process. The team has helped us accelerate the onboarding of their individuals. OnQ Global leadership’s flexibility in quickly solving our problems and onboarding resources is impressive.

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    • Call Center & Back Office Services for Radiology Co
      5.0 Aug 15, 2025

      The team does an excellent job for us. Our partnership with them allows us to maintain excellent metrics within our call center. The team delivers work on time and within budget. They communicate well and are eager to please clients. They take care of their clients and provide high-quality service. With the bar set high and people treated well, business follows—and that is hard to come by.

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    • Call Center Services for Revenue Cycle Management Company
      5.0 Aug 26, 2025

      The work quality was impressive. Customer service is a very challenging business with many quality questions from clients. We recorded all of our calls. We had weekly quality scores for OnQ Global, and they consistently exceeded expectations in terms of quality. Our end customers' feedback was dramatically different after working with OnQ Global.

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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    BPO & Back-Office Outsourcing for Medical Equipment Company

    5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
    Read 3 Reviews

    Industry Experience

    OnQ Global has demonstrated strong expertise in the medical industry, particularly in revenue cycle management and customer service for radiology practices. Clients praised their responsiveness, quality of service, and effective project management. Key strengths include their ability to scale operations, provide analytics solutions, and integrate seamlessly into client teams. Overall, feedback indicates a high level of satisfaction, making OnQ Global a suitable partner for organizations in the healthcare sector seeking reliable BPO services.

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    Select Industry to see insights

    Medical

    View projects from:

    St. Louis, Missouri (1) Raleigh, North Carolina (1) Jeffersonville, Indiana (1) Reno, Nevada (1)
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  • Upstream BPO Logotype

    5.0 13 reviews
    $10,000+
    $25 - $49 / hr
    1,000 - 9,999
    Kuala Lumpur, Malaysia

    Services provided

    15% Customer Service Outsourcing
    20% Call Center Services
    12% Data Annotation Services +8
    10% Sales Outsourcing
    7% AI Agents
    7% Back Office Outsourcing
    7% Content Moderation Services
    7% Finance & Accounting Outsourcing (FAO)
    5% Cybersecurity
    5% Generative AI
    5% IT Managed Services

    Focus Areas

    30% Chat Support Services
    35% Phone Support Services
    25% Email Support Services +1
    10% Order Processing & Taking

    Upstream BPO is a business process outsourcing company specializing in customer service, lead research, and appointment setting. The company has consistently received positive feedback for its flexibility, responsive communication, and well-trained staff. In reviews, 100% of clients highlighted their adaptability and service quality, and approximately 80% mentioned their impressive project management and ability to exceed expectations.

    See all 13 projects

    Reviews mention Adaptable

    The feedback highlights Upstream BPO's high adaptability to client needs, with one client noting their ability to modify processes effectively. The President & CEO of Skyline Properties emphasized their impressive responsiveness, stating that the agency fulfilled goals on schedule while minimizing errors. Overall, the sentiment regarding adaptability is overwhelmingly positive, indicating that Upstream BPO is capable of adjusting to meet specific client requirements.
    • Sales Outsourcing for Property Management Firm
      5.0 Mar 6, 2024

      The agency may modify the procedure to meet the demands of the consumer and is adaptable to their needs. The organization keeps its word: goals were fulfilled on schedule, mistakes were either completely avoided or minimized. It's amazing how adaptable they are to changing the procedure.

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    Industry Experience

    Upstream BPO has demonstrated strong expertise across diverse industries such as Consumer Products & Services, Real Estate, Wellness & Fitness, and Telecommunications. Feedback indicates their strengths lie in delivering high-quality customer service, effective appointment setting, and lead generation. Clients appreciate their proactive communication and adaptability to changing requirements. Overall sentiment is positive, with clients noting significant improvements in operational efficiency and customer satisfaction, making Upstream BPO a suitable choice for companies in these sectors.

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    Select Industry to see insights

    Consumer products & services Real estate Wellness & Fitness Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently express satisfaction with Upstream BPO's cost and value for money. One client noted the 'good value for cost' and praised the company's ability to exceed expectations despite lofty goals. Another highlighted significant savings on hardware and training, attributing improved productivity to their services. While some clients acknowledged areas for improvement, the overall sentiment reflects that Upstream BPO delivers reliable, high-quality services that justify their investment.
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    United States (3) Malaysia (2)

    This provider is fluent in 7 languages:

    • Cantonese
    • English
    • Filipino
    • Hindi
    • Mandarin
    • Russian
    • Urdu

    This provider is available in 5 time zones:

    • Greenwich Mean Time (GMT)
    • Arabia Standard Time (AST)
    • Australia Central Time (ACT)
    • Singapore Standard Time (SGT)
    • Universal Coordinated Time (UTC)
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Manhattan Beach, CA

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    34% Chat Support Services
    33% Email Support Services
    33% Phone Support Services

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

    See all 1 projects

    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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  • CCIG Group Logotype

    4.9 23 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Wrocław, Poland

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Chat Support Services
    25% Email Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    CCIG Group is a Customer Service BPO offering outsourced customer support, call center solutions, and comprehensive customer care outsourcing services. The reviews highlight exceptional flexibility, with 100% of reviewers noting their ability to adapt quickly to changes and meet short-term demands. Their project management and service delivery consistently meet or exceed expectations, with 95% of reviewers expressing satisfaction.

    See all 23 projects

    Reviews mention Detail-oriented

    Overall sentiment regarding CCIG Group's detail-oriented approach is highly positive. Clients consistently commend the team's attention to detail and professionalism. For instance, a Senior E-commerce Specialist noted their meticulous handling of customer inquiries and complaint management, ensuring accuracy and quality. Similarly, a Product Owner highlighted their commitment to quality and client satisfaction, while a Sales Manager appreciated their focus on data accuracy in CRM entries. Such feedback reflects a strong emphasis on detail that contributes significantly to client success.
    • Customer Service Support for Real Estate Agency
      5.0 Aug 21, 2025

      CCIG Group demonstrated strong project management skills from the very beginning of the cooperation. They ensured a smooth setup, met all agreed deadlines, and adapted quickly to our internal processes and priorities. Communication was consistent and transparent, with weekly reports, regular check-ins, and proactive suggestions for improvement. When we needed to scale the team or adjust lead qualification criteria, CCIG responded quickly and efficiently. Their flexibility and attention to detail contributed directly to the success of the project.

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    • Customer Support Services for Press Distributor
      5.0 Sep 15, 2025

      I was most impressed by their professionalism and attention to detail. They consistently demonstrated a strong commitment to quality and client satisfaction.

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    • Call Center Services for Sports Apparel Company
      5.0 Nov 3, 2025

      CCIG Group actively supports us at every stage of the cooperation, enabling rapid implementation of changes and ensuring high-quality service delivery. They distinguish themselves through their attention to detail, professionalism in customer service, and remarkably low staff turnover.

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    12 of 14 Customer Service Outsourcing reviews are 5 stars
    9 new reviews for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office Outsourcing for Renewable Energy Company

    5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read more
    Read 14 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight CCIG Group's cost-effectiveness and value for money, noting that their pricing aligns well with budget expectations. Feedback from various clients indicates a strong appreciation for the flexibility and responsiveness of the team, with one stating, 'Good value for cost' and another emphasizing 'pricing fit our budget.' Overall sentiment reflects satisfaction with the balance of quality service and competitive pricing, contributing to positive long-term partnerships.
    Read All Reviews

    More responsive than most other service providers

    CCIG Group is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Cenit Inc Logotype

    Cenit Inc

    4.6 4 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +2
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    43% Chat Support Services
    43% Email Support Services
    14% Phone Support Services

    Cenit Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. The company has received positive feedback for its reliability and efficiency, with clients highlighting timely hiring and cost-effective solutions. Approximately 85% of reviewers commend their value for cost and alignment with company values, while minor concerns about task selectivity were noted.

    See all 4 projects
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office & Customer Service for IT Services Company

    5.0 — Cenit Inc provides outsourced back office and customer service resources for an IT services company's end clients. The team fills various account management, payroll, HR, and copywriting positions. Read more
    Read 2 Reviews

    Industry Experience

    Cenit Inc has demonstrated expertise across various industries, including IT Services, Advertising & Marketing, Software, Consumer Products, and Retail. Clients highlight their strengths in reliability, timely delivery, and cost-effectiveness. Notable feedback emphasizes their ability to enhance customer service operations, manage backend processes efficiently, and deliver impactful digital marketing solutions. Overall, the sentiment across these industries is highly positive, indicating Cenit Inc as a strong candidate for clients seeking comprehensive support in these sectors.

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    Select Industry to see insights

    IT Services Advertising & marketing Software Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Cenit Inc's competitive pricing and excellent value for money. One client noted, "Pricing fit our budget" and emphasized the "good value for cost". Another remarked on their ability to "reduce costs involving Human Resource" while maintaining high service quality. Overall, the sentiment is positive, with multiple reviews praising the company's reliability and commitment to delivering services without overpromising, reinforcing their reputation for cost-effectiveness.
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    United States (4) Canada (1) Pakistan (1)

    This provider is fluent in 1 language:

    • English
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  • DCA Virtual Business Support Logotype

    4.8 7 reviews
    $1,000+
    $50 - $99 / hr
    10 - 49
    Richmond, VA

    Services provided

    10% Customer Service Outsourcing
    30% Web Design
    20% Back Office Outsourcing +3
    20% Content Marketing
    10% Graphic Design
    10% Logo

    Focus Areas

    100% Chat Support Services

    DCA Virtual Business Support is a versatile digital agency offering website development, branding, and social media management. Reviewers consistently praise their professionalism, responsiveness, and ability to deliver high-quality results, with 100% of reviews highlighting positive outcomes. Clients appreciate the personalized, attentive service provided by team members like Samantha, contributing to an overall seamless experience and successful project execution.

    See all 7 projects

    Reviews mention Easy to work with

    Clients consistently describe DCA Virtual Business Support as easy to work with, highlighting their responsiveness and effective communication. One client noted that Samantha was 'very easy to work with and very responsive to all of my questions and concerns,' which contributed to a seamless workflow. Overall, the sentiment reflects a strong appreciation for the team's ability to instill confidence and provide relief in managing projects, with no reported areas for improvement.
    • Website Revamp for Pet Services Company
      5.0 Aug 30, 2021

      Samantha was very easy to work with and very responsive to all of my questions and concerns.

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    Industry Experience

    DCA Virtual Business Support has received positive feedback across various industries including Business Services, Arts & Entertainment, Utilities, Education, and Advertising & Marketing. Clients commend their expertise in website development, social media management, and content creation, highlighting strengths in responsiveness, professionalism, and understanding specific industry needs. The overall sentiment is favorable, particularly for businesses seeking tailored digital solutions and effective project management.

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    Select Industry to see insights

    Other Industry Arts, entertainment & music Business services Advertising & marketing Utilities Education

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive DCA Virtual Business Support as providing good value for money, despite some feedback regarding higher pricing. One client noted, "Their pricing is a little high, but you get high-quality content," suggesting that the quality justifies the cost. Another client expressed satisfaction with their $4,700 investment, stating that the new website met modern standards and helped attract new customers. Overall sentiment indicates that clients appreciate the professionalism and quality of work, deeming it worth the investment.
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    View projects from:

    Charlotte, North Carolina (3) Indian Trail, North Carolina (1) Addison, Illinois (1) Concord, California (1) Worcester, Massachusetts (1)
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  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    10% Chat Support Services
    55% Phone Support Services
    25% Order Processing & Taking +1
    10% Email Support Services

    Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

    See all 11 projects
    3 of 3 Chat Support Services reviews are 5 stars
    1 new review for Chat Support Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Chat Support Services Experience

    Protel BPO has received overwhelmingly positive feedback for its Chat Support Services, with clients reporting significant improvements in customer satisfaction and operational efficiency. Approximately 90% of reviewers noted enhanced call handling, reduced wait times, and effective management of high call volumes. Clients praised Protel BPO's adaptability to organizational culture and their proactive communication. Notably, 100% of reviews reflected satisfaction with project management and the team's professionalism, with many stating they would continue to work with Protel BPO in the future.

    Read Most Recent Review
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Tanning Salon Franchise

    5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

    What Clients Have Said

    The overall sentiment regarding Protel BPO's cost and value for money is highly positive. Clients consistently noted that Protel BPO offers 'good value for cost' and that their pricing fits within budget constraints. For instance, the VP of Centene Corporation emphasized that while cheaper options were available, the quality and alignment of values with Protel BPO justified the investment. Additionally, several clients reported significant improvements in service efficiency and customer satisfaction, attributing these successes to the cost-effective solutions provided by Protel BPO.
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    United States (6) England (1)
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  • MMF INFOTECH TECHNOLOGIES PVT. LTD. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Indore, India

    Services provided

    10% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Advertising +6
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing
    10% Web Design
    10% Web Development

    Focus Areas

    100% Chat Support Services

    MMF INFOTECH TECHNOLOGIES PVT. LTD. is a mobile app development company known for its technical expertise and user-friendly solutions. With a focus on app functionality and security, they maintain high client satisfaction. Approximately 90% of reviewers highlight their innovative approaches and responsiveness, though some mention occasional communication challenges due to language barriers.

    See all 1 projects

    Industry Experience

    MMF INFOTECH TECHNOLOGIES PVT. LTD. has demonstrated expertise primarily in the Home Services industry, specifically through mobile app development for veterinary services. Clients have praised their technical proficiency, effective communication, and innovative problem-solving abilities, leading to successful app performance metrics such as user retention and satisfaction. The overall sentiment is highly positive, indicating that their collaborative approach and attention to user needs make them a strong fit for projects within the health and pet care sectors.

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    Select Industry to see insights

    Home Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised MMF INFOTECH TECHNOLOGIES PVT. LTD. for their exceptional value for money, noting that the team is responsive and attentive to project needs. One client emphasized their innovative solutions and technical expertise, while another highlighted the company's ability to adapt to changing project scopes. However, there were mentions of occasional communication challenges and the need for clearer ongoing support plans. Overall, the sentiment regarding cost and value is positive, indicating a strong return on investment.
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  • The Connection Logotype

    4.5 2 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Burnsville, MN

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    38% Chat Support Services
    62% Phone Support Services

    The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

    See all 2 projects

    Reviews mention Adaptable

    Clients have consistently praised The Connection for its adaptability to various business needs. One client highlighted that the company 'is able to adapt to any company needs,' showcasing their flexibility in service delivery. Overall sentiment reflects satisfaction with their ability to seamlessly integrate into existing operations, ultimately enhancing efficiency and productivity without requiring areas for improvement.
    • Inbound & Outbound Information Management Service for Education Company
      5.0 Nov 2, 2017

      TheConnection is able to adapt to any company needs. This adaptability ensures that they can handle various requirements and challenges effectively. Their ability to adjust and customize their services makes them a suitable partner for diverse projects.

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    Industry Experience

    The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.

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    Select Industry to see insights

    Education Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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  • NICE Global Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, Jamaica

    Services provided

    30% Customer Service Outsourcing
    45% Call Center Services
    15% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    45% Chat Support Services
    55% Phone Support Services

    NICE Global is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their proactive communication, flexibility, and alignment with client values, with 100% noting their project management's adaptability and responsiveness. They consistently deliver increased customer metrics such as NPS and LTV, showcasing their capability in Remote Customer Care.

    See all 2 projects

    Reviews mention High-quality work

    NICE Global received high praise for delivering high-quality work, particularly noted for their attention to detail and compliance. A VP from Asurvio highlighted their 'true partner centric approach' that adapted to evolving needs, which significantly contributed to improved customer lifetime value and net promoter score. The client emphasized their satisfaction with the overall value for cost, indicating that NICE Global's services exceeded expectations without any areas for improvement identified.
    • Customer Service Support for Automated Consumer Support Co
      5.0 Dec 8, 2023

      A true partner centric approach that adapted to our company's evolving needs and requirements. Their attention to detail, quality, and compliance were critical to the success of our program.

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    1 of 1 Chat Support Services reviews is 5 stars
    $10,000,000 + avg. project cost

    Chat Support Services Experience

    NICE Global has received overwhelmingly positive feedback for their Chat Support Services, with clients highlighting their effective handling of customer inquiries and significant increases in customer lifetime value (LTV) and Net Promoter Score (NPS). A notable 100% of reviewers expressed satisfaction with NICE Global's responsiveness and partnership approach, emphasizing their commitment to quality and adaptability. The company's ability to provide actionable data for product development further underlines their expertise and impact in enhancing customer support operations.

    Read Most Recent Review
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center & BPO Services for Transportation Company

    5.0 — NICE Global provides call center and BPO services for a transportation company. The team aims to keep costs low without interrupting the client’s services.  Read more
    Read 2 Reviews

    Industry Experience

    NICE Global has demonstrated expertise in the Transportation and Consumer Products & Services industries. Clients commend their flexibility, proactive communication, and ability to deliver high-quality customer service while managing costs effectively. The Transportation sector noted measurable improvements in customer satisfaction and service quality, while the Consumer Products segment highlighted increased customer lifetime value and actionable insights for product development. Overall, NICE Global is well-suited for projects requiring customer support and operational efficiency in these industries.

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    Select Industry to see insights

    Transportation Consumer products & services
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  • Line One Contact Centres Inc Logotype

    4.3 3 reviews
    $1,000+
    Undisclosed
    250 - 999
    Calgary, Canada

    Services provided

    25% Customer Service Outsourcing
    35% Call Center Services
    20% IT Managed Services +2
    10% Back Office Outsourcing
    10% Business Consulting

    Focus Areas

    10% Chat Support Services
    80% Phone Support Services
    10% Email Support Services

    Line One Contact Centres Inc is a customer service company specializing in outsourced call center and IT help desk services. The company consistently achieves a 90% call answer rate and maintains low error margins, with reviewers highlighting their flexibility, excellent service, and responsive project management. Approximately 100% of reviews reflect positive feedback on their adaptability and performance.

    See all 3 projects

    Reviews mention Receptive

    Clients have expressed high satisfaction with Line One Contact Centres Inc's receptiveness and flexibility. A nonprofit office manager highlighted their effective collaboration and willingness to address every request, stating, "They’ve listened well and have really made an effort to address every request." The continuous communication through various platforms fosters a strong partnership, underscoring the importance of transparency and clear expectations in achieving successful outcomes.
    • Call Center Services for Nonprofit Charity Org
      4.5 Mar 17, 2022

      They’ve created a portal to share information with their staff and accept changes and messages. We’re in continuous communication with them via Microsoft Teams, phone, and email. They’ve listened well and have really made an effort to address every request.

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    Industry Experience

    Line One Contact Centres Inc has demonstrated expertise across various industries, including real estate, nonprofit, and consumer products. Feedback highlights their strengths in providing responsive IT help desk services for real estate, reliable 24/7 call center support for nonprofits, and effective multilingual customer service for consumer products. Overall sentiment is highly positive, with clients praising their flexibility, organizational skills, and proactive communication, making them a suitable partner for projects in these sectors.

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    Select Industry to see insights

    Real estate Nonprofit Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients consistently report that Line One Contact Centres Inc offers excellent value for money, with many noting their reasonable pricing and high-quality service. For instance, one client highlighted that despite investing over $300,000, they faced zero complaints and achieved a 90% call answer rate. Another client mentioned paying approximately $5,100 USD monthly for reliable 24/7 emergency services, emphasizing the effectiveness of their collaboration. Overall, the sentiment reflects satisfaction with cost-effectiveness and service delivery.
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    More responsive than most other service providers

    Line One Contact Centres Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Answering Service Care Logotype

    4.8 20 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Margate, FL

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    10% Sales Outsourcing +2
    5% Back Office Outsourcing
    5% Business Consulting

    Focus Areas

    15% Chat Support Services
    75% Phone Support Services
    5% Email Support Services +1
    5% Order Processing & Taking

    Answering Service Care is a Customer Service BPO specializing in 24/7 call center solutions, providing call screening, forwarding, and bilingual support. Reviews highlight a 100% satisfaction rate regarding professional service and responsiveness, with 66% mentioning their bilingual capabilities as a standout feature. Clients consistently commend their effective communication and alignment with company values.

    See all 20 projects

    Industry Experience

    Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.

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    Select Industry to see insights

    Food & Beverage Other industries Media Real estate Manufacturing Information technology

    Average Project Cost Breakdown

    Less than $10,000 (4) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently praise Answering Service Care for their competitive pricing and overall value. Feedback highlights that their services fit within various budgets, with one client noting, "Pricing fit our budget," while another emphasized, "Good value for cost." Several reviews mention significant improvements in customer satisfaction and operational efficiency, indicating that the investment has paid off. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, though some clients noted occasional delays in call handling as an area for improvement.
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    United States (13) Canada (1)
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  • LiveSalesman Logotype

    4.9 7 reviews
    $10,000+
    < $25 / hr
    250 - 999
    Las Vegas, NV

    Services provided

    68% Customer Service Outsourcing
    19% Call Center Services
    13% Back Office Outsourcing

    Focus Areas

    30% Chat Support Services
    40% Phone Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    LiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.

    See all 7 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for IT Company

    5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
    Read 1 Review

    Industry Experience

    LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.

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    Select Industry to see insights

    Wellness & Fitness

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
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  • Boldly Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    50 - 249
    New York, NY

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Staffing +2
    10% Finance & Accounting Outsourcing (FAO)
    10% Social Media Marketing

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

    See all 1 projects

    Industry Experience

    Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.

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    Select Industry to see insights

    Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
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  • MarKam Solutions Logotype

    5.0 9 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% IT Managed Services +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    20% Chat Support Services
    35% Phone Support Services
    25% Order Processing & Taking +1
    20% Email Support Services

    MarKam Solutions is a Customer Service BPO, specializing in outsourcing customer support and operational efficiency. The company has consistently received positive feedback for its adaptability, professional project management, and ability to offer cost-effective solutions, with 100% of reviewers mentioning satisfaction with their tailored services and commitment to exceeding expectations.

    See all 9 projects
    5 of 5 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Logistics & Supply Chain Company

    5.0 — MarKam Solutions provides outsourcing services for a logistics and supply chain company. The team is tasked with improving customer satisfaction, implementing new tech, and reducing operational Read more
    Read 5 Reviews

    Industry Experience

    MarKam Solutions has demonstrated expertise across various sectors, including Advertising & Marketing, Supply Chain & Logistics, Manufacturing, Transportation, and Information Technology. Clients commend their ability to enhance operational efficiency, boost sales, and improve customer satisfaction. The overall sentiment is highly positive, particularly within Supply Chain & Logistics, where they provided significant cost reductions and revenue growth. Their strengths lie in adaptability, effective communication, and a strong understanding of industry-specific needs, making them a suitable partner across these diverse fields.

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    Select Industry to see insights

    Advertising & marketing Information technology Supply Chain, Logistics, and Transport Manufacturing Transportation

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently praised MarKam Solutions for their competitive pricing and excellent value for money. One client highlighted that their pricing fit the budget while providing a 'good value for cost.' Another noted a 35% decrease in labor costs while meeting sales goals, emphasizing affordability without sacrificing quality. Overall, feedback reflects strong satisfaction with cost-effectiveness, suggesting that MarKam Solutions delivers substantial value relative to their fees.
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    United States (4) Bulgaria (3) England (1)

    This provider is fluent in 10 languages:

    • Arabic
    • English
    • Dutch
    • German
    • Romanian
    • Spanish
    • Swedish
    • Russian
    • Portuguese
    • Italian
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  • CCC Digital Agency Logotype

    5.0 2 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Langford, Canada

    Services provided

    10% Customer Service Outsourcing
    30% Email Marketing
    30% Pay Per Click +2
    20% Web Design
    10% Low/No Code Development

    Focus Areas

    50% Chat Support Services
    50% Email Support Services

    CCC Digital Agency is a digital solutions provider specializing in marketing automation and web development. Across their reviews, 100% of clients commend their responsive project management and adaptability, highlighting their creative approach and alignment with client values. Clients consistently praise their value, technical knowledge, and communication skills, with no areas for improvement noted.

    See all 2 projects

    Reviews mention High-quality work

    Clients have consistently praised CCC Digital Agency for delivering high-quality work, with one reviewer noting the 'high quality completion of project' and 'great value for cost and execution.' The agency's responsiveness and adaptability were highlighted as key strengths, contributing to a positive collaborative experience. Overall, the sentiment reflects strong satisfaction with the quality of deliverables and the professionalism displayed throughout the project.
    • Web Dev for Recruitment Services Company
      5.0 Sep 22, 2023

      The high quality completion of the project was one of the measurable outcomes that demonstrate progress or success. We were most impressed with their adaptability and creative approach, as they were willing to adjust, edit, and finish the project to spec.

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    Industry Experience

    CCC Digital Agency has demonstrated expertise in the Human Resources and Education sectors, with strong feedback highlighting their adaptability, creative solutions, and excellent customer service. Clients in Human Resources praised their ability to deliver marketing automation and e-newsletter services effectively, while those in Education emphasized their impact on improving online registration and conversion rates through web development. Overall, sentiment is highly positive, particularly for businesses seeking innovation and strong project management.

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    Select Industry to see insights

    Human Resources Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight CCC Digital Agency's excellent value for money, noting their responsiveness and adaptability as key strengths. One client remarked on their 'great value for cost and execution,' while another emphasized the effectiveness of their services in increasing conversion rates despite a modest investment of approximately $2,200 USD. Overall, the sentiment reflects satisfaction with the agency's pricing relative to the quality of work delivered.
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    45% Chat Support Services
    28% Order Processing & Taking
    27% Phone Support Services

    @liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

    See all 3 projects

    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

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    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

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    Select Industry to see insights

    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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  • A1 Call Center Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Services provided

    25% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    56% Chat Support Services
    22% Order Processing & Taking
    22% Phone Support Services

    A1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.

    See all 3 projects

    Reviews mention Personable

    Clients consistently express a positive sentiment towards the company's personable approach. Feedback highlights that the team fosters strong relationships with both companies and consumers, contributing to a 'very happy, very enjoyable experience.' One client specifically noted their ability to maintain good communications, indicating a commitment to personalized service. Overall, the sentiment surrounding their personable nature is overwhelmingly favorable, with clients appreciating the strong rapport established throughout their partnerships.
    • Customer Verification for Telecommunications Company
      5.0 Dec 24, 2017

      It has been a very happy, very enjoyable experience. They develop a great relationship with companies and consumers.

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    Industry Experience

    A1 Call Center has demonstrated expertise across various industries, including telecommunications and legal services. Clients praised their exceptional customer service, efficiency, and ability to enhance communication, leading to significant time and cost savings. Feedback indicates strong relationships with clients and an emphasis on productivity. Overall sentiment is highly positive, particularly in the telecommunications and legal sectors, making A1 Call Center a suitable partner for businesses seeking reliable outbound services.

    Read All Reviews

    Select Industry to see insights

    Telecommunications Legal Other industries

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and value for money, noting significant cost savings, such as $2,000 and $100,000 per month. One client emphasized that the service provider offers 'better prices' and a 'standard' pricing structure, while another highlighted their 'premium' service quality. Overall, the sentiment is positive, with clients appreciating the efficiency, customer service, and the financial benefits of partnering with the company.
    Read All Reviews

    View projects from:

    Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)
    View Profile
  • Evateck Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Oakland Park, FL

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing +1
    10% Content Moderation Services

    Focus Areas

    30% Chat Support Services
    25% Order Processing & Taking
    25% Phone Support Services +1
    20% Email Support Services

    Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

    See all 5 projects

    Reviews mention Understands their clients' needs

    Clients commend Evateck for their exceptional understanding of project requirements and personalized approach. One notable feedback highlighted that the Evateck team operated as an extension of the client's own team, demonstrating a deep alignment with goals and values. Their professional talent and proactive communication have led to measurable improvements, such as reduced response times and increased customer satisfaction. Overall, the sentiment reflects a strong appreciation for Evateck's ability to address client needs effectively.
    • Call Center Services for Web Development Agency
      5.0 Apr 22, 2024

      The Evateck team was extremely professional throughout the whole process. In the very beginning we were assigned an Onboarding Manager who evaluated our current customer support strategy (we didn't really have one, lol). This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. There were 2 things that stand out the most when dealing with Evateck: 1 - A highly personalized approach. The Evateck team didn't feel like an outsourced team at all. They were more like an offshore continuation of our own team that understood our goals and values.

      Read Full Review
    Read All Reviews
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Social Media Management Co

    5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
    Read All Reviews

    View projects from:

    United States (2) Bulgaria (1) Poland (1)
    View Profile

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 EverHelp
3 Helpware CX
4 PartnerHero
5 Boldr.
6 Remote CoWorker
7 Hugo Inc.
8 Callbox
9 Booth
10 HelpSquad
11 LimTC
12 LTVplus
13 Fusion CX
14 Unity Communications
15 Big Outsource

List of the Top 15 Chat Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    35.8/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    42% Chat Support Services
    70% Other
    View Profile Visit Website
  2. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    33.9/40.0
    19.8/20 Reviews
    9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    30% Chat Support Services
    35% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    32/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Chat Support Services
    50% Other
    View Profile Visit Website
  4. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    31.8/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  5. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    31.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Chat Support Services
    50% Other
    View Profile Visit Website
  6. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    34% Chat Support Services
    90% Other
    View Profile Visit Website
  7. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    31.2/40.0
    16.6/20 Reviews
    9.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Chat Support Services
    75% Other
    View Profile Visit Website
  8. Callbox Logotype

    Callbox

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Los Angeles, CA

    Ability to deliver

    31.7/40.0
    16.6/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    100% Chat Support Services
    80% Other
    View Profile Visit Website
  9. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    31.7/40.0
    17.2/20 Reviews
    9.5/10 Clients & Experience
    5/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    45% Chat Support Services
    80% Other
    View Profile Visit Website
  10. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    31.5/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  11. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    32.8/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Chat Support Services
    50% Other
    View Profile Visit Website
  12. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    30.1/40.0
    16.6/20 Reviews
    7.9/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    60% Chat Support Services
    45% Other
    View Profile Visit Website
  13. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    29.9/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Chat Support Services
    70% Other
    View Profile Visit Website
  14. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    33.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Chat Support Services
    85% Other
    View Profile Visit Website
  15. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    32.3/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    20% Chat Support Services
    60% Other
    View Profile Visit Website
  16. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    31.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    25% Chat Support Services
    35% Other
    View Profile Visit Website
  17. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    31.1/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  18. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    29.4/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Chat Support Services
    50% Other
    View Profile Visit Website
  19. SRG ASIA PACIFIC Logotype

    SRG ASIA PACIFIC

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    29.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    52% Chat Support Services
    60% Other
    View Profile Visit Website
  20. Mercatus Logotype

    Mercatus

    $5,000+
    < $25 / hr
    50 - 249
    Sofia, Bulgaria

    Ability to deliver

    30/40.0
    16.6/20 Reviews
    9.8/10 Clients & Experience
    3.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    41% Chat Support Services
    50% Other
    View Profile Visit Website
  21. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    30.4/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Chat Support Services
    55% Other
    View Profile Visit Website
  22. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    28.7/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  23. morph Logotype

    morph

    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Ability to deliver

    30.6/40.0
    17/20 Reviews
    9.6/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    35% Chat Support Services
    40% Other
    View Profile Visit Website
  24. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    30.8/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Chat Support Services
    70% Other
    View Profile Visit Website
  25. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    28.5/40.0
    16.4/20 Reviews
    6.9/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    32% Chat Support Services
    70% Other
    View Profile Visit Website
  26. Mindy Support Logotype

    Mindy Support

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Limassol, Cyprus

    Ability to deliver

    28.5/40.0
    16.8/20 Reviews
    6.1/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    25% Chat Support Services
    65% Other
    View Profile Visit Website
  27. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    30.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    4.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    15% Chat Support Services
    50% Other
    View Profile Visit Website
  28. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    15% Chat Support Services
    45% Other
    View Profile Visit Website
  29. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    28.1/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    40% Chat Support Services
    70% Other
    View Profile Visit Website
  30. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    27.9/40.0
    16.2/20 Reviews
    6.8/10 Clients & Experience
    4.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Chat Support Services
    55% Other
    View Profile Visit Website

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