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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +25% Direct Marketing5% Social Media MarketingFocus Areas
10% Chat Support Services80% Phone Support Services10% Email Support ServicesSee all 5 projectsEc3 is a boutique call center specializing in customer renewal, retention, and lead conversion services. The company consistently receives positive feedback for its effective project management, innovative problem-solving, and strong alignment with clients' values. Approximately 100% of reviewers praise their proactive communication and professionalism, with no significant areas for improvement mentioned.
Reviews mention Flexible
Clients have consistently praised Ec3 for their flexibility and adaptability in project execution. One CEO noted the team's willingness to accommodate requests and implement necessary changes promptly, emphasizing their down-to-earth approach. Another client highlighted Ec3's dedication to finding solutions around challenges, stating, "They always find a way; they're extremely flexible." Overall, the sentiment regarding Ec3's flexibility is overwhelmingly positive, indicating a strong alignment with client needs and project demands.-
Digital Marketing & Call Center Services for Energy Company
5.0 Sep 8, 2023The most impressive attribute I found from working with Ec3 was how down-to-earth the entire team was to deal with. With a campaign being coordinated from the other side of the globe it is vital to work with a flexible and humble group who leave 'egos' at the door and focus on getting the best outcome. I think this is a rare and remarkable attribute that the Ec3 team have engrained right throughout their organisation.
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Call Center Services for Asset Management Company
4.0 Jun 10, 2021It’s a little bit blunt, but give them a try. At first, we gave them sample data and gave them two weeks to work through the 1,000-customer sample to see what they could achieve. Within four days, they were already done with reporting and giving us feedback. However, if you think it’s not going to work with them, talk to Ec3 about what you want. They always find a way; they're extremely flexible.
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Industry Experience
Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.
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Financial services IT Services Energy & natural resources TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
25% Chat Support Services30% Phone Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
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Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing45% Call Center Services15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsTech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.
Industry Experience
Tech Fi Technologies has demonstrated expertise across various industries, including legal, real estate, and healthcare. Positive feedback highlights their effective communication, timely project delivery, and strong technical skills in web development and call center services. Clients from diverse sectors commend their collaborative approach and ability to understand specific industry needs, making them a suitable choice for organizations seeking web design and digital marketing solutions.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Tech Fi Technologies for their competitive pricing and excellent value for money. One client noted their 'cost-effectiveness and efficiency' while another mentioned achieving 'good service for website development at an affordable price.' The overall sentiment reflects satisfaction with the balance of quality and cost, with clients expressing a willingness to recommend the company for future projects based on their positive experiences.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
35% Chat Support Services35% Email Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 2 projectsSWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.Was this helpful?
More responsive than most other service providers
Get in TouchSWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Santo Domingo, Dominican Republic
Services provided
29% Customer Service Outsourcing56% Back Office Outsourcing15% Call Center ServicesFocus Areas
65% Chat Support Services35% Phone Support ServicesSee all 4 projectsCall Center Pros is an outsourcing service provider offering back-office and outbound communication solutions. The company is highly regarded for its efficiency and effectiveness, with 100% of reviewers praising its ability to save time and money. Clients have consistently highlighted the company's strong processes, work ethic, and client-focused approach.
Reviews mention Well-organized projects
Clients have consistently noted that Call Center Pros excels in organizing projects effectively. One client highlighted their ability to conduct outbound sales calls and handle customer issues 'very well done and very rapidly handled.' Additionally, feedback emphasized their strength in teamwork, stating, 'They work as an organized team.' Overall sentiment reflects a strong appreciation for their structured approach to project management.-
Information Technology Customer Verification
4.5 Aug 14, 2017They work as an organized team.
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Industry Experience
Call Center Pros has demonstrated expertise across multiple industries, including Healthcare, IT Services, and Financial Services. Clients commend their efficient processes, strong communication, and ability to save time and costs—evident in significant savings reported by healthcare and IT firms. The overall sentiment reflects high satisfaction, particularly in the Healthcare and Financial Services sectors, where their timely service and responsiveness are highly valued. Potential clients in these industries may find Call Center Pros a fitting choice for their outsourcing needs.
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Healthcare IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call Center Pros' pricing and value for money. One client reported saving approximately $250,000 monthly, emphasizing the efficiency and quality of work provided. Another noted a monthly savings of $1,500, highlighting the effectiveness of their services. The pricing structure is often described as flexible, with options for monthly billing and task-based fees, making it accessible for various budgets. Overall, clients appreciate the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
10% Customer Service Outsourcing30% Accounting20% Back Office Outsourcing +320% Pay Per Click10% Graphic Design10% Web DevelopmentFocus Areas
100% Chat Support ServicesSee all 11 projectsMCVO Talent Outsourcing Services is a versatile outsourcing company providing services such as talent recruitment, photo and video editing, bookkeeping, and customer service support. Reviews highlight their efficiency, reliability, and competitive pricing, with over 90% of feedback emphasizing their dedication and adaptability. Clients also appreciate their excellent communication and project management capabilities, making MCVO a highly recommended partner for diverse business needs.
Reviews mention Easy to work with
Overall sentiment regarding MCVO Talent Outsourcing Services is highly positive, with clients consistently noting their ease of collaboration. One client highlighted that all employees were 'easy to work with and easy to train,' while another emphasized that the team 'makes my life easier' and responds promptly to requests. Clients appreciate the efficient communication and support, indicating a strong alignment with their project needs, further reinforcing their decision to continue the partnership.-
Outsourced Verification Team for Data Collection Company
5.0 Nov 9, 2020MCVO Talent Outsourcing Services have been good about getting us who we need. All of their employees have been easy to work with and easy to train. We onboarded their verification team through Zoom. Mark (Co-Founder) and Cherry (CEO & Founder) facilitated it.
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Photography Editing Outsourcing for Event Photographer
5.0 Nov 4, 2020They make my life easier, and they’re a lot cheaper than hiring full-time editors. No, if I ever have any issues, I just tell them and they take care of it. My advice is to do it, they’ll make things easy for you.
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Industry Experience
MCVO Talent Outsourcing Services has demonstrated expertise across various industries, including Manufacturing, Arts & Entertainment, Telecommunications, Real Estate, Education, and Automotive. Clients commend their ability to source qualified candidates, improve operational efficiency, and deliver high-quality work. Overall sentiment is positive, with clients praising their flexibility, communication, and problem-solving skills. Businesses in need of HR, data entry, creative services, and bookkeeping may find MCVO particularly beneficial for enhancing productivity and reducing costs.
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Manufacturing Telecommunications Real estate Consumer Products Business services IT Services Automotive Education Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients expressed high satisfaction with MCVO Talent Outsourcing Services, particularly regarding cost-effectiveness. One client highlighted the ability to hire talent at a third of the local price, emphasizing significant savings and reliable service. Another noted that hiring their designer and accountant would have cost five times more if done internally. The general sentiment reflects that clients perceive excellent value for money, with many recommending their services for quality work at competitive rates.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
50% Chat Support Services25% Email Support Services25% Phone Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
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Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing20% Back Office Outsourcing +410% Demand Generation Marketing10% Email Marketing5% Business Consulting5% Call Center ServicesFocus Areas
25% Chat Support Services45% Phone Support Services25% Email Support Services +15% Order Processing & TakingSee all 7 projectsCOLD CALL CREW (SMC-PRIVATE) LIMITED is a Customer Service BPO specializing in appointment setting, vendor onboarding, and web research. Reviews highlight their exceptional responsiveness and ability to seamlessly integrate with clients' operations, with 100% positive feedback on their project management and communication. Clients commend their expertise in finding prospect data and onboarding successfully.
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Support for Corporate Catering Solutions Firm
5.0 — Cold Call Crew provides back office support for a corporate catering solutions firm. The team handles appointment setting, vendor onboarding, and web research. Read moreWas this helpful?
Industry Experience
COLD CALL CREW (SMC-PRIVATE) LIMITED has demonstrated expertise across various industries, particularly in Advertising & Marketing, Business Services, and Information Technology. Clients reported strengths in lead generation, appointment setting, and cold calling, leading to substantial sales increases and successful lead conversions. Overall, sentiment is positive, especially in Business Services, where clients noted effective communication and project management. However, mixed feedback in Information Technology emphasizes the need for improved client engagement and success-oriented approaches.
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Business services Advertising & marketing Other industries Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with COLD CALL CREW (SMC-PRIVATE) LIMITED's pricing and perceived value. One client noted, 'their pricing fit our budget, and they offered good value for cost.' Another stated, 'they are always responsive and quick at finding solutions,' reinforcing their cost-effectiveness. However, one review indicated concerns about the team's focus on payment rather than client success. Overall, feedback highlights a strong alignment of value and affordability, although some caution is advised regarding project outcomes.Was this helpful?
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This provider is fluent in 5 languages:
- Arabic
- English
- German
- Mandarin
- Urdu
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999
Services provided
20% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Email MarketingFocus Areas
25% Chat Support Services30% Email Support Services25% Order Processing & Taking +120% Phone Support ServicesSee all 44 projectsAgain Again Agency is a lead generation company specializing in email marketing services. The company has received overwhelmingly positive feedback, with more than 95% of clients commending their ability to exceed expectations and meet deadlines. Clients appreciate their high-quality leads, effective project management, and responsiveness. Over 70% of reviewers highlighted their impressive communication and attention to detail, with no significant areas for improvement noted.
Reviews mention Detail-oriented
Clients have consistently praised Again Again Agency for their detail-oriented approach, noting their impressive responsiveness to specific requirements. One client highlighted their commitment to satisfaction, stating, 'They delivered a precise solution that met our requirements.' Additionally, the agency's meticulousness was evident in their creation of tailored lead generation systems, which resulted in approximately 20 leads for the client. Overall, the sentiment surrounding their attention to detail is overwhelmingly positive.-
Lead Generation for Design Agency
5.0 Jul 11, 2023We were impressed with their expertise; they were developing an expanded lead generation system, and they delivered a precise solution that met our requirements. Again Again Agency was attentive to details and showed commitment to our satisfaction.
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Industry Experience
Again Again Agency has demonstrated strong expertise in lead generation across diverse industries, including Media, Software, Design, Financial Services, Healthcare, IT Services, and Construction. Clients consistently praise their responsiveness, project management, and ability to generate high-quality leads, often exceeding expectations. Agencies in Design and Financial Services particularly noted their strategic insights and tailored approaches, while Software and Healthcare clients highlighted impactful email marketing campaigns. Overall, the agency is well-suited for businesses seeking effective lead generation across these sectors.
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Other industries Media Software Design Transportation Education Financial services IT Services Healthcare Consulting Energy & natural resources Other Industry Construction Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Again Again Agency's pricing relative to the value provided. Many reviews highlight that the agency delivers high-quality leads and meets deadlines while staying within budget. For instance, a client noted generating over 10 leads per month despite a promise of 3-6, while another achieved a 400% ROI. Overall, clients feel that Again Again Agency offers excellent service at competitive prices, often recommending clear communication regarding project expectations to maximize value.Was this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
10% Customer Service Outsourcing20% Call Center Services15% Corporate Training & Coaching +815% Recruiting15% Staffing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 3 projectsDelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.
Reviews mention Well-organized projects
DelonApps has received positive feedback regarding their project organization and management. Clients highlighted their seamless project delivery, adherence to timelines, and proactive communication. For instance, one client noted that the project was completed on budget and to specifications, while another praised dedicated project managers who ensured success and quick turnaround times. Overall, the sentiment reflects that DelonApps is well-organized and consistently meets or exceeds client expectations.-
Process Automation & Optimization for Engineering Company
5.0 Jun 4, 2024The project delivery was seamless on budget, to specifications and on schedule.
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BPO & Call Center Services for Managed IT Services Provider
5.0 Jun 3, 2024They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach.
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1 of 1 Chat Support Services reviews is 5 stars$10,000 – $49,000 avg. project costChat Support Services Experience
DelonApps has received overwhelmingly positive feedback for their Chat Support Services, with clients praising their promptness, affordability, and dedication to quality. One client reported a marked increase in customer satisfaction and operational efficiency, while emphasizing the effectiveness of their 24/7 customer answering service. A significant 100% of reviewers highlighted DelonApps' proactive issue resolution and project management capabilities. Overall, DelonApps is seen as a reliable partner that consistently meets and exceeds client expectations.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Process Automation & Optimization for Engineering Company
5.0 — An engineering company hired DelonApps to automate and optimize their processes. The goal was to improve the client’s productivity and service delivery. Read moreWas this helpful?
Industry Experience
DelonApps has demonstrated expertise across the Engineering, Information Technology, and Healthcare industries. In Engineering, they excelled at process automation and optimization, leading to improved productivity. In IT, their robust telesales and customer support solutions significantly enhanced operational efficiency. In Healthcare, their 24/7 call center services garnered excellent client feedback. Overall, sentiment across these sectors reflects strong performance, affordability, and reliable service delivery, making DelonApps a compelling choice for clients in these fields.
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Engineering Information technology HealthcareWas this helpful?
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Data Annotation ServicesFocus Areas
20% Chat Support Services50% Phone Support Services30% Email Support ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% Web Design +610% Accounting10% Content Writing Services10% Search Engine Optimization10% Social Media Marketing5% Employer of Record (EOR) Services5% Pay Per ClickFocus Areas
35% Chat Support Services30% Order Processing & Taking25% Email Support Services +110% Phone Support ServicesSee all 2 projectsOutsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.
1 of 1 Chat Support Services reviews is 5 stars1 new review for Chat Support Services in past 6 months$200,000 – $999,999 avg. project costChat Support Services Experience
Outsource Philippines received positive feedback for their Chat Support Services, achieving a 4.7/5 average CSAT and improving response times significantly. Clients noted a 42% reduction in internal admin workload and praised the team's ability to scale quickly while maintaining quality. Proactive communication and strong SOP adherence were highlighted as key strengths. However, some clients mentioned that the hiring process can be slow. Overall, the sentiment is favorable, showcasing their expertise and effectiveness in delivering impactful chat support.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
SEO, Blog Writing & Customer Service Outsourcing for HR Co
5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outsource Philippines' competitive pricing and strong cost-to-value ratio. One client noted their 'good value for cost' while achieving significant operational improvements, such as a 42% reduction in internal workload and enhanced customer response times. The company's ability to deliver measurable outcomes at a reasonable price point has been praised, with specific feedback indicating satisfaction with their service levels and performance metrics, reinforcing the overall positive sentiment regarding their value for money.Was this helpful?
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UndisclosedUndisclosed2 - 9Queens Park, Australia
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 1 projectsMatchboard is a company specializing in providing tailored call center solutions, with a strong emphasis on handling niche markets such as veterinary clinics. Reviewers consistently highlight their exceptional knowledge and professionalism, resulting in effective management of over 100 missed calls monthly. Matchboard's expertise is praised by 100% of reviewers, though some note the challenge of ensuring empathetic interactions with sensitive clients.
Industry Experience
Matchboard has demonstrated notable expertise in the healthcare industry, specifically in veterinary services. Their performance has been praised for providing effective overflow call center solutions, improving client communication, and increasing call handling capacity. Feedback emphasizes their professionalism and extensive knowledge of contact center operations, contributing to a significant reduction in missed calls. Overall sentiment in the healthcare sector is highly positive, indicating Matchboard's capability in enhancing service delivery and client care.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Matchboard's cost-effectiveness and value for money. One client highlighted that the service prevented over 100 missed calls monthly, attributing significant value to the company's expertise and professionalism. Another noted that Matchboard's thorough understanding of call center needs helped avoid poor supplier matches, emphasizing that the investment was worthwhile. Overall sentiment reflects that Matchboard delivers strong returns on investment through tailored services and exceptional support.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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$1,000+< $25 / hr250 - 999Bengaluru, India
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing30% Content Moderation Services +130% Data Annotation ServicesFocus Areas
40% Chat Support Services50% Phone Support Services10% Order Processing & TakingSee all 3 projectsTrupp Global is a business process outsourcing company specializing in data entry, sourcing, indexing, and document management services. Their clients consistently praise their responsiveness, efficiency, and high-quality deliverables, with 100% of reviews highlighting their excellent problem-solving capabilities and competitive pricing. Additionally, Trupp Global's flexibility and attention to detail have led to long-term client relationships.
Reviews mention Detail-oriented
Clients consistently highlight Trupp Global's strong attention to detail, which significantly contributes to the quality of their work. One client noted their ability to ensure high quality while maintaining efficient turnaround times, stating, "They pay close attention to detail." Furthermore, the long-term partnership reflects trust in their capabilities, as evidenced by the client's willingness to hand over projects without rigorous quality checks. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive.-
Data Management Services for Software Development Firm
5.0 Dec 13, 2017They pay close attention to detail, ensuring high quality while also recognizing that efficient turnaround is imperative for the satisfaction of our clients.
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Industry Experience
Trupp Global has demonstrated expertise primarily in the Software, Advertising & Marketing, and Health sectors. Clients commend their proficiency in data entry, sourcing, and indexing, particularly in compliance-heavy industries like safety management. The overall sentiment is highly positive, with notable strengths in responsiveness, project management, and quality assurance. Their flexibility and competitive pricing make them an attractive partner for organizations seeking reliable data management solutions across diverse industries.
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Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Trupp Global is consistently praised for offering competitive pricing and delivering high-quality services, providing significant value for money. One client noted their prices were the lowest among competitors while maintaining superior quality. Another mentioned their satisfaction with the value produced, stating they were 'happy with the value they produce.' Overall, clients express confidence in Trupp Global's ability to meet their needs efficiently and effectively, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchTrupp Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
30% Chat Support Services50% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Reviews mention Experienced
Clients have expressed a positive sentiment regarding Pac Biz's experienced team, highlighting their ability to effectively manage call center services across various industries. One client noted that Pac Biz agents, with over three years of experience, significantly improved lead capture and customer satisfaction. The company's commitment to quality assurance and open communication was also praised, ensuring a seamless integration with in-house teams. Overall, feedback indicates that Pac Biz delivers reliable and effective customer service support.-
Data Entry & Contact Support for Marketing Company
5.0 Feb 9, 2021Their agents are also experienced (3+ years) so we didn't have to worry about quality or excessive training. Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow.
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Industry Experience
Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
10% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +420% Finance & Accounting Outsourcing (FAO)10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingFocus Areas
30% Chat Support Services30% Email Support Services25% Phone Support Services +115% Order Processing & TakingSee all 9 projectsIntegra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.
Reviews mention Proactive
Clients have expressed a positive sentiment regarding Integra Global Solutions' proactive approach, noting their ability to anticipate issues and provide solutions before they escalate. One client highlighted the unique value of the company's willingness to suggest improvements rather than merely completing tasks. Although there was a slight delay in ramping up staff, the overall feedback emphasizes their effective problem-solving capabilities and the significant reduction in billing discrepancies as a result of their proactive management.-
Staffing & Accounting Support for Medical Billing Company
5.0 Sep 11, 2025We appreciated how they anticipated issues and addressed them before they became problems. Their willingness to offer solutions instead of only completing tasks is unique and valuable.
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Industry Experience
Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
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Business services Medical Healthcare eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
50% Chat Support Services20% Phone Support Services15% Email Support Services +115% Order Processing & TakingSee all 3 projectsDialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Tech Recruiting Company
5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read moreWas this helpful?
Industry Experience
Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.
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Human Resources Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Dialify LTD's competitive pricing and strong value for money, with multiple reviews noting that their costs fit within budgetary constraints. One client emphasized the 'good value for cost,' while another reported a substantial increase in sales revenue attributed to Dialify's services. Overall, the sentiment reflects satisfaction with the affordability and quality of the services provided, reinforcing Dialify's reputation as a cost-effective partner in achieving business objectives.Was this helpful?
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$10,000+< $25 / hr10 - 49Nagpur, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing30% Commercial Property Management +110% Web DesignFocus Areas
100% Chat Support ServicesSee all 4 projectsRPR Services, LLC. specializes in property preservation data processing, assisting companies with tasks such as work order management, photo uploads, and invoice processing. Reviews highlight their robust service coverage, competitive pricing, and effective communication, with 100% of clients noting their reliability and dedication. However, some suggest improvements in consistent attention to detail and adaptability to client training.
Reviews mention Communicative
The feedback regarding communication with RPR Services, Inc. is predominantly positive. Clients highlight Rohit's constant communication as a key strength, facilitating effective training and collaboration. One client noted, "Rohit stays in constant communication with us," which contributed to their successful engagement. However, suggestions for improvement include encouraging the team to proactively seek assistance when needed, indicating a desire for even more robust communication practices.-
Client Support for Asset Protection Company
4.0 Aug 27, 2020As for communication, we talk through email and Skype. Rohit stays in constant communication with us, which made it easy to train his team. Their company has been the only one that could handle this client.
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Industry Experience
RPR Services, Inc. has demonstrated expertise in the real estate industry, specifically in property preservation and processing needs. Reviewers highlight their strengths in efficient work order processing, strong communication, and adaptability to client requirements. The overall sentiment is positive, with clients appreciating the cost-effective solutions and 24-hour coverage provided. However, there are notes for improvement regarding attention to detail and proactive problem-solving. This provider appears well-suited for real estate companies seeking reliable administrative support.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RPR Services, Inc.'s competitive pricing and overall value for money. One client noted, 'Their rates were very competitive, and they provide 24-hour coverage,' highlighting the affordability and flexibility offered. Another stated, 'We needed a low-cost way to process work orders,' which RPR effectively facilitated. Overall, clients appreciate the cost-effectiveness while noting areas for improvement in attention to detail.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Petaling Jaya, Malaysia
Services provided
15% Customer Service Outsourcing50% Call Center Services25% Sales Outsourcing +110% IT Managed ServicesFocus Areas
30% Chat Support Services40% Phone Support Services30% Email Support ServicesSee all 2 projectsENVO BPO is a telemarketing and lead generation company specializing in database collection and sales support. Client feedback highlights their professionalism, adaptability, and expertise, with 100% of reviewers praising their service quality and dedication. Areas for improvement include reducing project initiation time, though overall satisfaction remains high.
Reviews mention Exceeds expectations
The client expressed high satisfaction with ENVO BPO, stating they exceeded expectations in lead generation and sales support. The client highlighted the team's professionalism, dedication to understanding their business, and the quality of service provided. They noted that the collaboration resulted in multiple qualified leads daily, significantly enhancing their sales efforts. Overall, the feedback reflects a strong endorsement of the company's capabilities and commitment to client success.-
Lead Generation & Sales Support for Product Seller
5.0 Jun 3, 2020They did exactly what we required and surpassed our expectations. At first it took a bit of groundwork from our end to teach and guide them about the products we sold. But we do not regret engaging them one bit. Our internal sales team were handed multiple qualified leads on a daily basis and we took the opportunity to convert them.
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Industry Experience
ENVO BPO has demonstrated strong capabilities in the Telecommunications and Healthcare industries. Clients noted their professionalism and dedication to understanding specific business needs, resulting in effective lead generation and detailed stakeholder databases. In Telecommunications, they excelled in increasing sales effectiveness and providing qualified leads, while in Healthcare, they successfully enhanced brand presence through comprehensive stakeholder outreach. Overall sentiment is positive, highlighting their expertise and impact within both sectors.
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Telecommunications HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with ENVO BPO's cost-effectiveness and overall value for money. One client noted that the service exceeded expectations, delivering multiple qualified leads daily, which contributed to increased sales. Another client highlighted the impressive quality of the comprehensive database created, emphasizing the team's quick adaptability and effective communication. Overall, feedback indicates that clients feel they receive substantial value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchENVO BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
80% Chat Support Services20% Phone Support ServicesSee all 6 projectsTalk2Rep is a back-office service provider offering solutions such as call center operations, data entry, and administrative support. The overall feedback is overwhelmingly positive, with clients praising their efficiency, cost-effectiveness, and customer service. Approximately 90% of reviews highlight enhanced productivity and reduced operational costs, while a common suggestion is for the company to expand its services to adapt to technological advancements.
Reviews mention Experienced
Clients express high satisfaction with Talk2Rep's services, noting their efficiency and professionalism. One client highlighted that Talk2Rep's quality of work significantly enhances customer interactions, leading to increased profits and minimal errors. They reported saving approximately $800,000 monthly due to improved management processes. With 15 years of experience, Talk2Rep's adaptability to client needs is praised, although clients recommend expanding service offerings to keep pace with technological advancements.-
Online Customer Support for Business Firm
5.0 Dec 25, 2017Talk2Rep is a leading company with 15 years of experience. They offer highly trained personnel in administrative processes. They provide different services and solutions depending on each company, adapting to the needs of each client so that they can get the best performance with minimum investment.
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Industry Experience
Talk2Rep has received favorable feedback across various industries, including Business Services, IT Services, Human Resources, and Advertising & Marketing. Clients commend their expertise in back office and customer support, highlighting strengths in efficiency, reliability, and adaptability. The overall sentiment indicates that Talk2Rep significantly enhances operational efficiency and customer satisfaction, particularly in Business Services and IT, where clients report substantial cost savings and improved service quality.
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Other Industry Human Resources Advertising & marketing Business services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Talk2Rep as providing excellent value for money, with feedback highlighting significant cost savings and efficiency improvements. One client noted a monthly savings of $800,000, while another reported saving $1,500 monthly. Their flexible pricing structure, which includes customizable service packages, is seen as beneficial. Overall, the sentiment reflects satisfaction with the services provided, emphasizing the company's adaptability and effectiveness in meeting client needs.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsBolsterBiz is a Customer Support Outsourcing company offering services such as onboarding, customer service support, and community engagement. The reviews are overwhelmingly positive, with 100% of clients praising their ability to deliver timely, efficient, and professional customer support. Approximately 67% of reviewers highlight their alignment with client values and culture, while 50% emphasize their commitment to client success and exceptional project management.
1 of 1 Chat Support Services reviews is 5 starsUnknown avg. project costChat Support Services Experience
BolsterBiz has demonstrated exceptional expertise in Chat Support Services, with a client reporting a reduction in ticket backlog from over 2,000 to under 400 and improved response times to around 3-4 hours. 100% of feedback indicates satisfaction with their timely delivery and flexibility. Clients commend their effective use of AI tools and impressive scalability. Overall, the feedback highlights their strong alignment with client values and operational impact, making them a highly recommended choice in this service area.
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5 of 5 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Games Company
5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BolsterBiz's competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget, while another appreciated the good value relative to cost. Overall sentiment reflects satisfaction with the company's ability to deliver high-quality support without exceeding budgetary constraints, reinforcing BolsterBiz's reputation as a cost-effective partner that aligns with client values and needs.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing20% Fulfillment15% Email Marketing +315% Social Media Marketing15% Web Design10% LogoFocus Areas
35% Chat Support Services35% Email Support Services30% Order Processing & TakingSee all 2 projectsSupport365days offers Customer Support Outsourcing, including email and chat support, and order processing. Overall feedback highlights their prompt response times, effective customer retention strategies, and excellent project management. Clients appreciate their cooperative team and ability to swiftly understand and manage business processes.
Industry Experience
Support365days has demonstrated notable expertise in the Software industry, particularly in app development support. Clients appreciate their quick response times, cooperative nature, and reliability in addressing customer inquiries and order issues. The overall sentiment is highly positive, indicating strong customer satisfaction and trust. Potential clients in the Software sector seeking efficient support solutions may find Support365days to be an excellent fit for their needs.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Support365days' competitive pricing as a key factor in their selection, noting that it fits their budgets well. One client emphasized the exceptional value received, stating that the team's quick response times and effective support significantly enhanced customer satisfaction. Overall, the sentiment reflects strong approval of the company's cost-effectiveness, with one client declaring their experience as 'perfect' and expressing a desire for a long-term partnership.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
40% Chat Support Services40% Phone Support Services10% Email Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Communicative
Concert 8 Solutions Inc. has received high praise for their communicative approach, with clients noting their 'extremely effective' workflow and responsiveness. One client highlighted the seamless transition from weekly meetings to effective communication via Slack, emphasizing the team's readiness to engage as needed. Their professionalism and pleasant demeanor further enhance client interactions, leading to a positive overall sentiment regarding communication capabilities.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022Extremely effective. At the beginning our DevOps Team Leader had weekly meetings with the team, afterwards these meetings became redundant and we moved to communicating through Slack. They were always extremely responsive and ready to jump to a meeting if needed. Their professionalism and understanding of our complex product, as well as their responsiveness. In addition, everyone in Concert8 were extremely pleasant to communicate with.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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Undisclosed< $25 / hr50 - 249Portland, OR
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingFocus Areas
50% Chat Support Services50% Phone Support ServicesSee all 4 projectsHelloSells is a virtual customer service and answering service provider known for its exceptional communication and efficient integration with clients' systems. The company has earned overwhelmingly positive feedback, with clients praising its professionalism and adaptability, particularly in customizing services to specific needs. Around 95% of reviewers highlight their excellent customer service, and clients appreciate their budget-friendly pricing, which enhances the perceived value of their services.
Reviews mention Professional
Clients consistently commend HelloSells for their professionalism, noting that their agents are responsive and well-trained. One client highlighted that their calls are answered promptly, often within the first ring, and expressed satisfaction with the thoroughness of the collaboration on scripting. Additionally, the straightforward nature of their service, without hidden costs, enhances the overall positive sentiment. However, there is a suggestion for improvement regarding the limitations of the scripting system.-
Call Center Services for Moving Company
5.0 Jan 16, 2020Their agents are very professional. I listened to a few recorded calls and the only problems that their agents have had come up when there were holes in the script, I provided to them. They always answer the phone within the first ring, and they provide some free service integrations with booking software or logging on your HubSpot account, which was really helpful for us.
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Call Center Services for Moving Company
5.0 Jan 16, 2020Their team was the primary reason we were able to get everything done. They sat down with me and went through the script line by line, and we were able to truncate and minimize a lot of the materials we had, which dramatically improved the results we were getting.
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Call Center Services for Moving Company
5.0 Jan 16, 2020Our account manager was there to answer any questions I had outside of business hours, and then she would direct me to their tech director if the problem was a technical one.
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Industry Experience
HelloSells has demonstrated expertise across various industries including Financial Services, Healthcare, Moving Services, and Arts & Entertainment. Clients commend their professional communication, quick response times, and tailored service integration. In the Financial Services sector, they improved sales conversions; in Healthcare, they provided critical monitoring support; and in Moving Services, they enhanced customer interaction efficiency. Overall, sentiment remains highly positive, showcasing HelloSells as a versatile partner for businesses seeking reliable customer support solutions.
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Financial services Other Industry Arts, entertainment & music HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +415% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingFocus Areas
28% Chat Support Services28% Email Support Services22% Order Processing & Taking +122% Phone Support ServicesSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Communicative
Lambent Outsourcing has received positive feedback regarding their communicative approach. Clients highlighted their ability to listen and adapt to project needs, ensuring seamless collaboration. One client noted, 'Communication is very good, with presentations and discussions done via video calls.' Another emphasized, 'It’s easy to communicate with Lambent, and our team can reach out to them quickly whenever we have issues or questions.' Overall, the sentiment reflects strong satisfaction with their communication practices.-
Web Design for Consulting Company
5.0 Nov 15, 2021They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Marketing, SEO & Advertising Services for BPO Company
5.0 Jun 28, 2021Their team handles all the inbound traffic well, discusses marketing strategies, provides updates, and aligns well with our business development processes. To communicate, we have weekly or bi-weekly meetings via Zoom or Google Hangouts. We also communicate through email.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
Reviews mention Easy to work with
Clients consistently praise ZRAFTED for their exceptional ease of collaboration. One client highlighted the team's impressive communication, noting they were always available and responsive on WhatsApp, with no delays in replies. Another remarked on the team's readiness to accommodate changes and engage in discussions without reluctance. Overall, the sentiment reflects a strong appreciation for ZRAFTED's cooperative approach and commitment to client satisfaction.-
BPO for Wealth Management Company
5.0 Jul 30, 2022They were always available over WhatsApp. I did not have to wait at all for any replies. There were no delays or irresponsibility by any of their team member. I am highly satisfied with the level of communication they follow and practice. The team's level of communication and the way they were always ready to cooperate with you were impressive. You will never find them feeling reluctant regarding any changes or alterations in the scope of work and always happy to discuss if there are any changes made and how it will affect the financials of the work.
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Industry Experience
ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.Was this helpful?
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$5,000+$50 - $99 / hr10 - 49Kyiv, Ukraine
Services provided
15% Customer Service Outsourcing55% IT Staff Augmentation15% Cybersecurity +115% RecruitingFocus Areas
20% Chat Support Services75% Email Support Services5% Phone Support ServicesSee all 9 projectsTalent First is a Customer Service BPO providing outsourced customer support and employee outsourcing solutions. Reviews indicate a 100% satisfaction rate, highlighting their cooperative and timely project management, with consistent praise for the quality of service. Clients note alignment with company values and commendably high ratings for cost-value efficiency.
Reviews mention Helpful
The feedback regarding Talent First is overwhelmingly positive, highlighting their strong culture fit and value for cost. Clients noted their timely delivery and innovative problem-solving approach, with one reviewer stating they 'went above and beyond' to achieve project goals. Additionally, the alignment of company values was emphasized as a significant factor in selecting Talent First. Overall, clients expressed high satisfaction with the outcomes of their projects.-
SaaS Product Dev & UI/UX Design for Market Research Company
5.0 Dec 25, 2023They delivered on time and offered additional innovative perspective to solve complicated problems. They went above and beyond to help us achieve our goals. The primary form of communication was through virtual meetings.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Recruiting Services for Cybersecurity Platform
5.0 — Talent First provides recruiting services for a cybersecurity platform. Talent First supports the client's company with employee outsourcing services. Read moreWas this helpful?
Industry Experience
Talent First has demonstrated expertise across various industries, including cybersecurity, education, telecommunications, and others. Clients consistently recognize their strengths in recruiting high-quality candidates, swift response times, and effective collaboration. In the cybersecurity and telecommunications sectors, they excel in sourcing specialized talent, while in education, they showcase their ability to meet specific technical requirements. Overall, feedback reflects a strong positive sentiment across all industries, making Talent First a suitable partner for projects requiring skilled recruitment and innovative solutions.
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Software Education Research Information technology TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Talent First for their excellent value for money, noting that they consistently deliver high-quality candidates at competitive rates. For example, one client highlighted their 'good value for cost' and the ability to quickly supply suitable candidates, leading to successful hires. Overall, the sentiment reflects satisfaction with both the pricing structure and the quality of service provided, reinforcing Talent First's reputation as a cost-effective partner in recruitment.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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UndisclosedUndisclosed50 - 249Sofia, Bulgaria
Services provided
25% Customer Service Outsourcing24% Call Center Services21% Back Office Outsourcing +215% Recruiting15% StaffingFocus Areas
29% Chat Support Services42% Phone Support Services29% Email Support ServicesSee all 1 projectsCXG Business Process Outsourcing is a specialized BPO company known for its efficiency in scaling teams to manage shared services, AI training, and data analytics. Reviews highlight their professionalism, effective collaboration, and adaptability, with a 100% positive feedback rate. Clients appreciate their ability to backfill positions swiftly, ensuring seamless service delivery.
Industry Experience
CXG Business Process Outsourcing has demonstrated strong expertise in the Software industry, particularly in managed and shared services for a SAAS company in Business Spend Management. The firm's strengths include rapid resource ramp-up, effective team integration, and AI training for invoice processing and data classification. Clients express satisfaction with CXG's professionalism and collaborative approach, resulting in seamless service delivery and team support. Overall, CXG is well-suited for clients in the Software sector seeking agile and efficient outsourcing solutions.
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SoftwareWas this helpful?
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Clients generally perceive CXG Business Process Outsourcing as offering strong value for money. One client noted that CXG's pricing was competitive compared to IT-focused service providers, highlighting their specialization in BPO. The swift ramp-up of resources and the ability to fill positions quickly were also praised, emphasizing the cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the cost and the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Udaipur, India
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)25% Back Office Outsourcing +210% Business Consulting5% Sales OutsourcingFocus Areas
35% Chat Support Services40% Email Support Services25% Order Processing & TakingSee all 24 projectsCapStonePlanet (P) Limited is a Customer Support Outsourcing and BPO company that excels in managing back-office operations, administrative tasks, and customer communications. All reviewers praised their professionalism and reliability, noting significant improvements in productivity and reduced errors. With 100% positive feedback, they are noted for their excellent project management and timely delivery.
Reviews mention Open to feedback
The feedback regarding CapStonePlanet (P) Limited's openness to feedback is predominantly positive. Clients noted their responsiveness to feedback, ensuring that project expectations were met. For instance, the Director of Silly Times Day Care highlighted the team's clear communication and timely delivery of milestones. While the overall experience was commendable, one suggestion for improvement included offering more proactive digital marketing strategies. This indicates a willingness to adapt and enhance their service offerings based on client needs.-
Web Design & Development for Daycare Center
5.0 Mar 29, 2026Project management was smooth and well-organized. The team maintained clear communication throughout the process and delivered all milestones on time. They were responsive to feedback and ensured everything met our expectations.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Accounting & Financial Services for Business Services Co
5.0 — CapStonePlanet (P) Limited provided accounting services for a capital investment firm. They handled financial operations and analysis. Read moreWas this helpful?
Industry Experience
CapStonePlanet (P) Limited has demonstrated expertise primarily in the Financial Services sector, where they excel in underwriting and bank statement analysis, leading to improved efficiency and accuracy. They have also successfully collaborated with clients in the Education and Business Services sectors, focusing on website development and operational support, respectively. Overall, client feedback reflects a strong sentiment of reliability, attention to detail, and effective communication across these industries, making them a suitable choice for businesses seeking to enhance their financial and operational processes.
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Financial services Automotive Business services EducationWas this helpful?
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing20% Social Media Marketing +110% Graphic DesignFocus Areas
100% Chat Support ServicesSee all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Industry Experience
PREMIUMHELP has demonstrated expertise primarily in the Education industry, providing SEO services that significantly improved website rankings and organic traffic for a career counseling firm. Clients praised their affordable packages, efficient professionals, and effective communication, noting a positive impact on sales through optimized content and social media. Overall sentiment towards their services in the Education sector is highly favorable, indicating a strong fit for organizations seeking digital marketing support.
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EducationWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised PREMIUMHELP for its affordability and value for money, noting that their packages are the most competitive in the market. One client emphasized their satisfaction with the cost-effectiveness of the services, highlighting the positive outcomes in organic traffic and sales. The efficient workflow and dedicated support were also acknowledged, reinforcing the sentiment that the company delivers substantial value relative to its pricing.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention Transparent
Clients consistently commend The Agentsy BPO for their transparent communication and open approach. One client noted their 'attention to detail' and 'open and transparent communication' as key strengths, which contributed to a successful partnership. The feedback reflects a strong overall sentiment, highlighting the company's ability to meet objectives while fostering trust and clarity in interactions.-
BPO for Online Travel Agency
5.0 May 1, 2023It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience
The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.Was this helpful?
$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.View PackagesCustomer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.Was this helpful?
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Undisclosed< $25 / hr50 - 249Chennai, India
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsLogin Services is a transcription services company specializing in converting financial documents into spreadsheets, predominantly for auditors and forensic accountants. The feedback is overwhelmingly positive, highlighting excellent communication, rapid response times, and consistent ability to meet budgets and deadlines. There are no noted areas for improvement, and the company is described as a go-to partner for clients.
Industry Experience
Login Services has demonstrated strong expertise in the financial services industry, particularly in providing transcription and data normalization for auditing and forensic accounting projects. Feedback highlights their high-quality work, excellent communication, and timely delivery, making them a trusted partner over a decade-long engagement. Their strengths include adaptability in resource management and a proactive approach to client needs, making them an ideal fit for projects in the financial sector.
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Financial servicesWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have consistently praised Login Services for their high-quality work and effective communication, noting the company's ability to deliver value for money. One client mentioned a 10-year relationship with an investment of approximately $20,000, highlighting the fair pricing and budget adherence. Overall, sentiment indicates that Login Services provides excellent service relative to its cost, with no reported areas for improvement.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
29% Chat Support Services46% Phone Support Services14% Email Support Services +111% Order Processing & TakingSee all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.
Reviews mention Efficient
Clients consistently praise Direct Answer for their efficiency and responsiveness. One notable feedback highlighted that the transition to their services was smooth and immediate, allowing for effective call handling and appointment scheduling. A client reported impressive revenue growth attributed to their timely call responses, which prevent potential customers from seeking competitors. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the polite and efficient service provided, making their operations significantly easier.-
Outsourced Billing Services for Stock Research Company
4.5 May 15, 2019Direct Answer, Inc. is always quick to respond to changes in our rules. Yesterday, for example, we changed a procedure. They started following the new method on the spot. They go out of their way to ask us for feedback. Communicating quickly, efficiently, and correctly are the most important job requirements. They’re great at all three.
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Answering Services, Scheduling, & Merchandise for HVAC Company
5.0 Sep 26, 2018Their receptionists are always polite and efficient with their time. They have made my life much easier.
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Industry Experience
Direct Answer, Inc. has demonstrated strong capabilities across various industries, notably in Media, Utilities, and Nonprofits, with positive feedback highlighting their customer service, efficiency, and adaptability. Clients in Media and Utilities commend their effective call handling and appointment scheduling, leading to increased revenues and improved customer satisfaction. Nonprofit organizations praise their personalized service and streamlined processes for donor management. Overall, Direct Answer, Inc. is well-suited for clients seeking customer support services, particularly in customer-centric sectors.
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Media Arts, entertainment & music Nonprofit UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Direct Answer, Inc. One client noted that their decision to switch was driven by the desire for higher quality rather than lower costs, emphasizing the significant savings generated. Another client stated that their expenses ranged from $15,000 to $20,000, attributing over $100,000 in revenue to Direct Answer's services. Overall, feedback reflects a strong sentiment of satisfaction with the balance between cost and quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtDesk is a customer service and communications management company providing inbound and outbound call handling, email management, and marketing channel communications. The reviews reflect a 100% satisfaction rate, with clients praising their commitment, punctuality, and ability to enhance sales by 30%. Initial training posed challenges, but AtDesk quickly adapted, showcasing their dedication and responsiveness to client needs.
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$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
15% Customer Service Outsourcing30% Accounting25% Back Office Outsourcing +220% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsWeSage BPM is a versatile business process outsourcing company providing services including data entry, virtual assistance, accounting, and marketing support. Reviews indicate a high level of satisfaction, with clients praising their reliability, flexibility, and quick adaptability to new tasks. Approximately 100% of reviewers highlight their timely delivery and effective communication, noting no significant areas for improvement.
Reviews mention Well-organized projects
WeSage BPM has received positive feedback regarding its ability to manage well-organized projects. Clients have noted that the team consistently ensures service continuity, with minimal disruptions, and effectively trains new members to understand existing processes. One client highlighted that WeSage BPM's team communicates easily and schedules meetings without issues, contributing to a seamless workflow. Despite minor computational errors, the overall sentiment indicates a high level of satisfaction with project management and organizational capabilities.-
BPO for Healthcare Continuing Education Provider
5.0 Mar 30, 2021They’ve done well. We use Salesforce to manage this engagement. It’s not a project management tool per se, but we’ve been able to leverage it well in providing them with tasks to complete. From a communication standpoint, they’re easy to reach when we need them.
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Industry Experience
WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.
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Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with WeSage BPM's pricing and value for money. For instance, one client noted, "Good value for cost," while another highlighted that their pricing fit their budget. Additionally, a startup reduced marketing overhead by 50% by transitioning to WeSage BPM, showcasing substantial cost-effectiveness. Overall, sentiment across reviews indicates that clients find WeSage BPM to deliver quality services that justify their costs, making them a valuable partner for various projects.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 13 projectsCX Collective is a Customer Support Outsourcing company specializing in CX strategy, design, and implementation. Their reviews highlight an impressive ability to create tailored customer support solutions, with 100% positive feedback regarding their responsive communication and adherence to deadlines. Reviewers consistently commend their expertise and alignment with client goals.
Reviews mention Professional
CX Collective has received consistently positive feedback regarding their professionalism. Clients have praised their timely delivery of projects, with one noting they 'went the extra mile' to present innovative solutions. The professionalism of the team is highlighted as a key strength, with clients expressing satisfaction in their communication and support throughout the project lifecycle. Overall, there are no reported areas for improvement, indicating a strong alignment with client expectations.-
Custom Software Development for Feminine Care Company
5.0 Oct 10, 2024They delivered items on time and went the extra mile to present things we didn't think of yet. The professionalism and how fast they work were most impressive. No areas for improvement.
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Business Consulting for Religious Organization
5.0 Jan 29, 2021Ty gave us a good roadmap with the key steps, their timing and responsibilities. She is very professional. Ty's very broad help desk knowledge, her great people and communication skills, and the extra steps she took to help us were impressive.
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UI/UX & Web Design for Natural Beauty Retailer
5.0 Dec 5, 2020The Workforce Pro was very professional and knowledgeable. The workflow was quite effective.
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Medical Call Center Services for Medical Practice Firm
5.0 Nov 18, 2020We spoke weekly on how things were going and discussed if changes need to be implemented. They were extremely professional. None that I'm aware of.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read moreWas this helpful?
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Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding the cost-effectiveness and value provided by CX Collective. Many reviews highlight the company's services as 'great value for cost' and commend their pricing as fitting within budget constraints. For instance, one client noted, 'pricing fit our budget' while another emphasized the 'fair' prices for the extensive work done. Clients consistently found the services to exceed expectations, contributing to improved operational efficiencies and customer experiences.Was this helpful?
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$1,000+< $25 / hr10 - 49Sayreville, NJ
Services provided
20% Customer Service Outsourcing80% Back Office OutsourcingFocus Areas
100% Chat Support ServicesSee all 2 projectsAMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.
Industry Experience
AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
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HealthcareWas this helpful?
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Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.Was this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
43% Chat Support Services22% Order Processing & Taking22% Phone Support Services +113% Email Support ServicesSee all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Professional
Clients consistently highlight the professionalism of the service provider, noting their exceptional ability to handle customer interactions efficiently. One client stated, "They do a great job handling our calls... very professional and offer great customer service." Another remarked on their "outstanding" performance, leading to a 10% increase in satisfaction rates. Overall, the sentiment is overwhelmingly positive, with clients expressing high satisfaction and no significant areas for improvement identified.-
Phone & Customer Support Services for Retail Company
5.0 Nov 2, 2017This is a great company to work with. They are very professional and offer great customer service. They take the time to learn all about our company, so that they can assist our customers.
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Call Center Management for Life Sciences Company
4.5 Nov 2, 2017Their strengths are their professionalism, organization and ability to relate to the customer's needs. I am highly satisfied in their performance so far. I look forward to a continued partnership.
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Lead Generation for Manufacturing Firm
5.0 Aug 23, 2017They are very professional and if I owned a business, I would work with them. They manage themselves well. Nothing comes to mind.
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Industry Experience
The provider has effectively served various industries including Healthcare, Retail, Manufacturing, and Media. In Healthcare, they excel in back office and customer service, enhancing patient care and reducing workplace stress. Retail clients benefit from efficient inbound call management, saving substantial time. Manufacturing feedback highlights their support in operations, while Media companies appreciate their reliable tech support. Overall, sentiment is highly positive across industries, emphasizing professionalism, efficiency, and strong customer relations, making them well-suited for projects in these sectors.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive the company's pricing as fair and reflective of the value provided. For instance, one client noted a savings of approximately $5,000 annually, while another estimated savings of $2,500 monthly. The billing structures are described as transparent and organized, with long-term plans ensuring service continuity. Overall, the sentiment is positive, with clients emphasizing the efficiency and professionalism of the services relative to their costs.Was this helpful?
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$5,000+< $25 / hr50 - 249Patna, India
Services provided
10% Customer Service Outsourcing20% Demand Generation Marketing20% Sales Outsourcing +610% Call Center Services10% Email Marketing10% Recruiting10% Recruitment Process Outsourcing5% Back Office Outsourcing5% IT Staff AugmentationFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 1 projectsTechnosys IT Management Pvt. Ltd. is a customer support service provider, offering chat and inbound services to enhance client-customer interactions. The reviews indicate a high level of satisfaction, with 100% praising their problem-solving techniques and customer service. The effective collaboration and unique service offerings were particularly noted as impressive by clients.
Industry Experience
Technosys IT Management Pvt. Ltd. has received positive feedback primarily from the healthcare industry, where they provided customer support services that enhanced operational efficiency. Clients praised their problem-solving capabilities, responsiveness, and the effective collaboration between teams. Overall sentiment is highly favorable, indicating that Technosys is well-suited for healthcare projects seeking to improve customer engagement and service delivery. Their strengths in customer service and operational support position them as a valuable partner in this sector.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Technosys IT Management Pvt. Ltd. as offering good value for money, particularly praising their customer support services. One client noted a 'great experience' and highlighted the effectiveness of their team in enhancing business operations. The company is recognized for its problem-solving capabilities and helpful nature, suggesting that the investment is justified by the positive outcomes achieved. However, clients suggest further expansion could increase accessibility to their valuable services.Was this helpful?
More responsive than most other service providers
Get in TouchTechnosys IT Management Pvt. Ltd. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
25% Chat Support Services30% Phone Support Services25% Email Support Services +120% Order Processing & TakingSee all 1 projectsKoala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Mount Pleasant, SC
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% Business Continuity ManagementFocus Areas
50% Chat Support Services50% Email Support ServicesSee all 2 projectsElevated Remote Services is a Customer Service BPO specializing in remote customer care and administrative support. Their services are highly valued for relieving clients of administrative burdens, enabling them to focus on core business activities. All feedback is positive, with 100% of reviewers praising their ability to support business growth effectively.
Reviews mention Communicative
Clients have consistently praised Elevated Remote Services for their exceptional communication skills. One client noted their ability to deliver timely updates and address concerns proactively, facilitating effective collaboration through various communication channels. Another highlighted their impressive understanding of the real estate industry, which enhances the overall communication experience. The overall sentiment reflects a strong appreciation for the company's communicative approach, contributing significantly to client satisfaction and project success.-
Marketing & Automation Services for Real Estate Company
5.0 Apr 20, 2026They deliver on time. If there’s ever a concern, they ask, and we’re able to fix it ASAP so they know how to deliver. If there’s a delay, it’s because we haven’t given them what they need. We communicate via virtual meetings, emails, and messaging apps. Elevated Remote Services’ communication skills are impressive. They communicate at such a high level with us.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Real Estate Company
5.0 — Elevated Remote Services provided customer service outsourcing services to a real estate company. The team handled various administrative tasks, including analytics and reporting. Read moreWas this helpful?
Industry Experience
Elevated Remote Services has established a strong presence in the real estate sector, receiving positive feedback for their administrative support and automation capabilities. Clients commend their ability to streamline operations, enhance productivity, and improve communication within teams. Strengths include their expertise in CRM systems and effective reporting solutions, allowing clients to reduce costs while increasing efficiency. Overall sentiment within the real estate industry is highly favorable, indicating that Elevated Remote Services is a suitable partner for real estate-related projects.
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Real estateWas this helpful?
More responsive than most other service providers
Get in TouchElevated Remote Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Lafayette, LA
Services provided
10% Customer Service Outsourcing25% Business Consulting20% Back Office Outsourcing +610% Financial Consulting10% IT Strategy Consulting10% Logistics & Supply Chain Consulting6% HR Consulting6% HR Outsourcing3% StaffingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsBonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.
Reviews mention Patient
Client feedback highlights BonBon Strategic's exceptional patience during the hiring process, as they worked diligently to find a suitable employee despite initial delays. One client stated, 'they were very patient and worked with me until we found someone who was a good fit.' Overall, the sentiment is highly positive, with clients appreciating the team's effective communication and timely execution, leading to a more organized and efficient business operation.-
Recruiting & Business Services for Residential Remodeling Co
5.0 Jul 30, 2022The hiring process was lengthy, and even though we thought we’d hire faster, they were very patient and worked with me until we found someone who was a good fit. Now, I can be more on top of office tasks, which BonBon Strategic also streamlined.
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Industry Experience
BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.Was this helpful?
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
20% Chat Support Services35% Phone Support Services30% Email Support Services +115% Order Processing & TakingSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Chat Support Services25% Email Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
More responsive than most other service providers
Get in TouchMARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
29% Chat Support Services36% Order Processing & Taking35% Phone Support ServicesSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Communicative
Clients frequently commend RemSource for their exceptional communication skills. One client highlighted the effectiveness of their daily communications, stating, "We communicate multiple times every day, mostly through email." Another praised the company's ability to deliver important information in real time, emphasizing their professionalism and integrity. Overall, the sentiment regarding RemSource's communicative approach is overwhelmingly positive, with clients expressing satisfaction and confidence in their responsiveness and clarity.-
Ongoing Administrative Support for Creative Web Agency
5.0 Nov 14, 2017It's very effective! We communicate multiple times every day, mostly through email. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Industry Experience
RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.Was this helpful?
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List of the Top 15 Chat Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Customer Service Outsourcing42% Chat Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Chat Support Services35% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.8/40.015.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
60% Customer Service Outsourcing35% Chat Support Services40% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing25% Chat Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing34% Chat Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing25% Chat Support Services75% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
31.7/40.016.6/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
20% Customer Service Outsourcing100% Chat Support Services80% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
31.7/40.017.2/20 Reviews9.5/10 Clients & Experience5/10 Market PresenceService focus
20% Customer Service Outsourcing45% Chat Support Services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
50% Customer Service Outsourcing30% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
30.1/40.016.6/20 Reviews7.9/10 Clients & Experience5.5/10 Market PresenceService focus
55% Customer Service Outsourcing60% Chat Support Services45% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
29.9/40.014.6/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing30% Chat Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing20% Chat Support Services85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
40% Customer Service Outsourcing20% Chat Support Services60% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
65% Customer Service Outsourcing25% Chat Support Services35% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
29.4/40.016.2/20 Reviews9/10 Clients & Experience4.2/10 Market PresenceService focus
50% Customer Service Outsourcing40% Chat Support Services50% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
29.2/40.014.6/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing52% Chat Support Services60% Other -
$5,000+< $25 / hr50 - 249Sofia, Bulgaria
Ability to deliver
30/40.016.6/20 Reviews9.8/10 Clients & Experience3.7/10 Market PresenceService focus
50% Customer Service Outsourcing41% Chat Support Services50% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
30.4/40.015.8/20 Reviews9.7/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing25% Chat Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$5,000+< $25 / hr50 - 249Beograd, Serbia
Ability to deliver
30.6/40.017/20 Reviews9.6/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing35% Chat Support Services40% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
30.8/40.016/20 Reviews9.6/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Chat Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
28.5/40.016.4/20 Reviews6.9/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing32% Chat Support Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Limassol, Cyprus
Ability to deliver
28.5/40.016.8/20 Reviews6.1/10 Clients & Experience5.6/10 Market PresenceService focus
35% Customer Service Outsourcing25% Chat Support Services65% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
30.1/40.015.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Chat Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
55% Customer Service Outsourcing15% Chat Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Edinburgh, Scotland
Ability to deliver
28.1/40.014.6/20 Reviews8.3/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing40% Chat Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
27.9/40.016.2/20 Reviews6.8/10 Clients & Experience4.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Chat Support Services55% Other
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