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Top Phone Support Services

Ratings Updated: September 18, 2026
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2,160 Companies

Customer Service Outsourcing: Phone Support Services

List of the Top Customer Service Phone Support Companies

  • ReceptionHQ Logotype

    4.2 9 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Phoenix, AZ

    Services provided

    40% Customer Service Outsourcing
    45% Call Center Services
    15% Back Office Outsourcing

    Focus Areas

    70% Phone Support Services
    30% Order Processing & Taking

    ReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.

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    Reviews mention Professional

    ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.
    • Great Performance and Call Quality
      3.5 Jun 21, 2017

      The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.

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    Industry Experience

    ReceptionHQ has demonstrated expertise across various industries, notably in arts, entertainment, hospitality, retail, information technology, real estate, manufacturing, and automotive. Clients commend ReceptionHQ for their efficient call handling and positive customer service experience, particularly highlighting their impact in the hospitality sector where they manage high call volumes effectively. The overall sentiment is favorable, with clients appreciating the user-friendly services and significant time and cost savings, indicating a strong fit for businesses looking to enhance customer engagement and operational efficiency.

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    Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

    Average Project Cost Breakdown

    Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

    What Clients Have Said

    Clients have consistently praised the company for its cost-effectiveness and overall value. One client noted a savings of approximately $10,000 monthly, while another reported saving $2,000 each month, alongside a significant reduction in employee hours. The pricing structure appears competitive, with clients expressing satisfaction with the services provided for the investment made, emphasizing the user-friendly nature of their offerings.
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    McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
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  • Growup Technologies Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Gurugram, India

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    40% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Email Support Services

    Growup Technologies is a company specializing in virtual assistant services and web development solutions. The company is noted for providing well-trained virtual assistants and demonstrating dedication and attention to detail in web development projects. Customer reviews are overwhelmingly positive, with 100% of clients expressing satisfaction with their services, highlighting effective communication and professional project management.

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    Reviews mention Great project management

    Clients have consistently praised Growup Technologies for their exemplary project management capabilities. One client highlighted the effectiveness of their project execution, stating that it was delivered within the established timeline. Additionally, feedback noted the team's dedication and attention to detail, further reinforcing their strong project management skills. Overall, the sentiment reflects a high level of satisfaction with Growup Technologies' ability to manage projects efficiently and effectively.
    • Web Dev for International Education Company
      5.0 May 4, 2020

      The project was quite effective and delivered pretty much within time limit. Their dedication and attention to detail were impressive.

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    Industry Experience

    Growup Technologies has received positive feedback primarily in the Education and IT Services industries. In Education, they were praised for their reliable web development and dedication to detail. In IT Services, clients appreciated the effectiveness of their virtual assistants, highlighting strong communication and customer support. Overall sentiment across these industries is highly favorable, with recommendations emphasizing their expertise, commitment, and ability to deliver impactful solutions, making them a suitable choice for clients seeking support in these sectors.

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    IT Services Education

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Growup Technologies for their fair pricing and the value they deliver. One client noted that they chose Growup based on favorable customer feedback and competitive pricing, describing it as 'very fair.' Another client highlighted the company's ability to provide experienced virtual assistants, emphasizing the quality of service received. Overall, the sentiment reflects satisfaction with both cost-effectiveness and the quality of work, positioning Growup as a strong option for budget-conscious projects.
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  • ZRAFTED Logotype

    5.0 3 reviews
    Undisclosed
    $50 - $99 / hr
    10 - 49
    Toronto, Canada

    Services provided

    30% Customer Service Outsourcing
    40% Web Development
    15% Search Engine Optimization +1
    15% Social Media Marketing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

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    Reviews mention Timely

    The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.
    • Web Dev, Design & Migration for Apartment Rental Company
      5.0 Jul 14, 2023

      Everything was delivered on time. All the demands were taken care of and they were very fast in communication.

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    Industry Experience

    ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.

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    Real estate Financial services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
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  • Koala Customer Care Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Surrey, Canada

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

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    Industry Experience

    Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.

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    Beauty & Cosmetics

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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  • Fyxer Industries Ltd Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Пожаревац, Serbia

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing +1
    10% Social Media Marketing

    Focus Areas

    40% Phone Support Services
    40% Email Support Services
    20% Chat Support Services

    Fyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.

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    1 of 1 Phone Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Fyxer Industries Ltd has received overwhelmingly positive feedback for their Phone Support Services, with 90% of reviewers highlighting excellent customer responsiveness and satisfaction. Clients noted significant improvements in customer retention, response times, and digital marketing effectiveness. The company's proactive communication and tailored services were frequently praised, further solidifying their reputation for reliability and expertise. While feedback was overwhelmingly positive, minor suggestions for improvement included enhancing reporting tools and strategic reviews.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Software Company

    5.0 — Fyxer Industries Ltd provides customer support and design services for a software company. Their work includes handling customer service via email and phone and delivering custom designs and Read more
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    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.
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  • TAS United Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    San Antonio, TX

    Services provided

    30% Customer Service Outsourcing
    70% Call Center Services

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    TAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.

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    Industry Experience

    TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.

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    Healthcare

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
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  • Tafaseel BPO Logotype

    4.0 1 review
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Ajman, United Arab Emirates

    Services provided

    15% Customer Service Outsourcing
    25% Call Center Services
    20% Sales Outsourcing +3
    15% HR Outsourcing
    15% Recruiting
    10% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

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    Industry Experience

    Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.

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    Education

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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  • TeamVan Outsourcing Logotype

    TeamVan Outsourcing

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    30% Customer Service Outsourcing
    20% IT Managed Services
    20% IT Strategy Consulting +3
    15% Call Center Services
    10% Sales Outsourcing
    5% Business Consulting

    Focus Areas

    90% Phone Support Services
    10% Order Processing & Taking

    TeamVan Outsourcing is a Customer Service BPO that provides comprehensive Customer Support Outsourcing, including 24/7 customer service via phone, email, and chat. Reviewers consistently highlight their dedication to customer satisfaction, innovative problem-solving, and timely project management, with a 100% positive feedback rate on responsiveness and efficiency. They achieved a 20% increase in customer satisfaction and a 30% rise in new customer acquisition.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    IT Support, Digital Mktg & Cust Service for Food Services Co

    5.0 — TeamVan Outsourcing offers outsourcing services for various aspects of a food service company's business. The team provides the client administrative, technical, digital marketing, and 24/7 customer Read more
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    Industry Experience

    TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.

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    Retail

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.
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  • RemSource Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Baltimore, MD

    Services provided

    20% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Back Office Outsourcing +3
    10% Business Consulting
    10% Call Center Services
    10% Financial Consulting

    Focus Areas

    35% Phone Support Services
    36% Order Processing & Taking
    29% Chat Support Services

    RemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.

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    Reviews mention Great team

    Clients consistently commend RemSource for their exceptional team, highlighting their professionalism and effective communication. One client specifically noted that their assistant was 'excellent' and praised the training that ensures high standards. The overall sentiment reflects a strong appreciation for the team's integrity and reliability, with clients expressing satisfaction in how the partnership has allowed them to focus on their core business activities.
    • Ongoing Administrative Support for Creative Web Agency
      5.0 Nov 14, 2017

      They do a fantastic job of training employees to meet the RemSource standard. The entire company is full of kind, good people, full of integrity.

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    Industry Experience

    RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.

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    Automotive Advertising & marketing Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.
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  • Distance Team Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Limassol, Cyprus

    Services provided

    80% Customer Service Outsourcing
    10% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    30% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    20% Order Processing & Taking

    Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

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    Reviews mention Timely

    Distance Team consistently receives positive feedback regarding their timeliness in project delivery. Clients noted that all tasks were completed on time, with one CEO stating, 'Everything was on time, and they responded to our needs quickly and attentively.' Another client emphasized, 'Everything was on time and they always keep in touch.' Overall, the sentiment reflects a strong commitment to meeting deadlines and maintaining effective communication.
    • Customer Support Services for Healthcare Technology Company
      5.0 Mar 29, 2023

      Everything was on time, and they responded to our needs quickly and attentively. Project launch speed was impressive. There were no areas for improvement mentioned.

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    • Call Center Services for Online Fishing Shop
      5.0 Mar 21, 2023

      Everything was on time and they always keep in touch. Their project management was effective in maintaining timelines. There were no areas for improvement noted.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Distance Team for their competitive pricing and strong value for money. The CEO of Abe Health noted the company's 'good value for cost,' while the CEO of DP Fishing Mania highlighted that 'pricing first' aligned with their budget. Overall, reviews reflect satisfaction with cost-effectiveness and the quality of service provided, with no significant areas for improvement mentioned.
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    Cyprus (1) Malta (1)
    $1,400 < 1 100 requests per/month 1 exclusive agent $3,000 1$ per request $6,000 0.85$ per request

    Live Chat and Email support

    English Portuguese Indonesian Vietnamese Spanish Turkish Arabic
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  • The Agentsy BPO Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cape Town, South Africa

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Call Center Services +1
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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    Reviews mention High-quality work

    The Agentsy BPO has received consistently high praise for delivering high-quality work, as evidenced by client feedback highlighting a 300% increase in membership for Travati and 100% YOY revenue growth for Signature Travel. Clients commend the company's attention to detail, outstanding service, and ability to meet and exceed project objectives. Overall, the sentiment reflects strong satisfaction, with clients expressing intent to renew contracts and highly recommending The Agentsy BPO's services.
    • BPO Services for Travel Club
      5.0 May 1, 2023

      We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.

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    • BPO for Online Travel Agency
      5.0 May 1, 2023

      Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals.

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    Industry Experience

    The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.

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    Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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    $2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.

    Customer Support Omnichannel

    Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.
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  • ND-KNOW SOLUTIONS Logotype

    4.9 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Davao City, Philippines

    Services provided

    20% Customer Service Outsourcing
    35% Graphic Design
    25% Video Production +2
    10% IT Staff Augmentation
    10% Web Design

    Focus Areas

    20% Phone Support Services
    45% Chat Support Services
    35% Email Support Services

    ND-KNOW SOLUTIONS is a Customer Support Outsourcing company praised for its exceptional professionalism and timely delivery. With 100% positive feedback, clients commend their ability to exceed expectations, particularly highlighting their thoroughness and effective problem-solving capabilities. They are valued for their strong alignment with company values and their commitment to outstanding customer service BPO.

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    Reviews mention Great project management

    Clients have consistently praised ND-KNOW SOLUTIONS for their exceptional project management capabilities. One client highlighted the team's punctuality and their ability to promptly address and resolve issues, noting that their project management is 'solid.' Additionally, the commitment and responsiveness of the team were specifically commended, with one client expressing admiration for their energetic dedication to the project. Overall, the sentiment reflects strong satisfaction with ND-KNOW SOLUTIONS' project management approach.
    • Video Production & SMM Services for Education Company
      4.5 Aug 15, 2025

      ND-KNOW SOLUTIONS' project management is solid. The team is almost always on time. ND-KNOW SOLUTIONS addresses and resolves issues quickly and professionally.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Trade Show Services Company

    5.0 — ND-KNOW SOLUTIONS provides customer service outsourcing services for a trade show services company. They answer the end customers' questions and communicate with the client's warehouses. Read more
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    Industry Experience

    ND-KNOW SOLUTIONS has demonstrated expertise across several industries, including Gaming, Contracting, Financial Services, Real Estate, Construction, Advertising & Marketing, IT Services, Software, and Education. Clients appreciated their professionalism, timely delivery, and effective communication. The company excelled in enhancing online presence and lead generation, particularly in IT and Education. Overall sentiment is notably positive, highlighting their strong alignment with client values and the ability to deliver impactful results in diverse sectors.

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    Gaming Contracting Financial services Real estate Construction Advertising & marketing IT Services Software

    View projects from:

    Las Vegas, Nevada (2) Orlando, Florida (1) Dallas, Texas (1) Santa Monica, California (1) Denver, Colorado (1) Windsor, Colorado (1) Hendersonville, North Carolina (1) Friendship, Wisconsin (1)
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  • AtDesk Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    AtDesk is a customer service and communications management company providing inbound and outbound call handling, email management, and marketing channel communications. The reviews reflect a 100% satisfaction rate, with clients praising their commitment, punctuality, and ability to enhance sales by 30%. Initial training posed challenges, but AtDesk quickly adapted, showcasing their dedication and responsiveness to client needs.

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  • WeSage BPM Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Ahmedabad, India

    Services provided

    15% Customer Service Outsourcing
    30% Accounting
    25% Back Office Outsourcing +2
    20% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    WeSage BPM is a versatile business process outsourcing company providing services including data entry, virtual assistance, accounting, and marketing support. Reviews indicate a high level of satisfaction, with clients praising their reliability, flexibility, and quick adaptability to new tasks. Approximately 100% of reviewers highlight their timely delivery and effective communication, noting no significant areas for improvement.

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    Reviews mention Efficient

    WeSage BPM has received positive feedback regarding its efficiency in project execution. Clients noted a significant reduction in marketing overhead by 50% after transitioning projects to WeSage BPM. The workflow was described as highly efficient, with constant communication through platforms like Slack and Google Drive. Clients appreciated the team's responsiveness and flexibility, stating they are always willing to take on new projects without hesitation, contributing to an overall sentiment of satisfaction with their efficient service delivery.
    • Digital Marketing Support for Software Dev Firm
      5.0 Dec 23, 2022

      Quite efficient -- we stay in touch via slack, share files via google drive, and are in constant communications. We have an optional weekly connect via zoom. Very responsive and fast, flexible, and always game to take on new projects. They have yet to say 'no' to a request.

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    Industry Experience

    WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.

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    Select Industry to see insights

    Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently express satisfaction with WeSage BPM's pricing and value for money. For instance, one client noted, "Good value for cost," while another highlighted that their pricing fit their budget. Additionally, a startup reduced marketing overhead by 50% by transitioning to WeSage BPM, showcasing substantial cost-effectiveness. Overall, sentiment across reviews indicates that clients find WeSage BPM to deliver quality services that justify their costs, making them a valuable partner for various projects.
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    View projects from:

    United States (10) South Africa (1) England (1)
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  • GlobalityNet Outsourcing and Consulting Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Pasadena, CA

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +1
    25% Logistics & Supply Chain Consulting

    Focus Areas

    35% Phone Support Services
    25% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    GlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.

    See all 6 projects

    Reviews mention Communicative

    Clients consistently highlight GlobalityNet Outsourcing and Consulting's strong communication skills and responsiveness. One client noted their 'communication, responsiveness, willingness to help, and good attitudes' as particularly impressive. Another emphasized their 'highly effective' communication, describing how findings were presented in an 'easy to follow' manner. Overall, the sentiment surrounding their communicative abilities is overwhelmingly positive, with clients expressing satisfaction and no identified areas for improvement.
    • Supply Chain Optimization for Consumer Goods Company
      5.0 Nov 13, 2020

      Globality was very effective in communicating their findings to all our team members. Globality did this through very easy to follow presentations.

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    Industry Experience

    GlobalityNet Outsourcing and Consulting has demonstrated expertise across various industries, notably Fitness, Fulfillment & Logistics, and Consumer Products. In Fitness, clients praised their marketing and operational support, noting a 100% increase in social media engagement. In Logistics, their WMS implementation showcased strong project management and industry knowledge. For Consumer Products, they excelled in streamlining operations, achieving a 20% cost reduction. Overall, the feedback reflects a positive sentiment, highlighting their effective communication, responsiveness, and commitment to client success.

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    Select Industry to see insights

    Logistics & Supply Chain Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight GlobalityNet Outsourcing and Consulting's competitive pricing and exceptional value for money. One client noted their pricing was a perfect fit for their budget while also offering good value, resulting in a significant increase in social media engagement. Another client reported a 20% cost savings in warehouse operations, demonstrating tangible benefits from their investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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    East Los Angeles, California (1) Torrance, California (1) Commerce, California (1)
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    20% Customer Service Outsourcing
    25% AI Development
    25% Call Center Services +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    25% Phone Support Services
    50% Chat Support Services
    25% Email Support Services

    LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

    See all 1 projects

    Industry Experience

    The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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    $15 Software Pro $49 Chat Bot / Pebble $399 24/7 Fully Managed Live Chat Service

    Packages & Pricing

    Choose The Perfect Plan For Your Business
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  • A1 Call Center Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Noida, India

    Services provided

    25% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    22% Phone Support Services
    56% Chat Support Services
    22% Order Processing & Taking

    A1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.

    See all 3 projects

    Reviews mention Efficient

    Clients consistently highlight the company's efficiency, noting their ability to manage tasks effectively and save significant resources. One client remarked on their premium service quality, emphasizing their productivity and capability to handle customer issues. Additionally, they were praised for their responsibility and punctuality, reinforcing the overall positive sentiment regarding their efficiency. However, there is a suggestion for improved flexibility in scheduling.
    • Customer Verification for Administrative Department
      5.0 Aug 11, 2017

      They can carry all their tasks, making them very efficient at all times. Their responsibility, punctuality, seriousness, and efficiency are notable strengths.

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    Industry Experience

    A1 Call Center has demonstrated expertise across various industries, including telecommunications and legal services. Clients praised their exceptional customer service, efficiency, and ability to enhance communication, leading to significant time and cost savings. Feedback indicates strong relationships with clients and an emphasis on productivity. Overall sentiment is highly positive, particularly in the telecommunications and legal sectors, making A1 Call Center a suitable partner for businesses seeking reliable outbound services.

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    Select Industry to see insights

    Telecommunications Legal Other industries

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with the company's pricing and value for money, noting significant cost savings, such as $2,000 and $100,000 per month. One client emphasized that the service provider offers 'better prices' and a 'standard' pricing structure, while another highlighted their 'premium' service quality. Overall, the sentiment is positive, with clients appreciating the efficiency, customer service, and the financial benefits of partnering with the company.
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    View projects from:

    Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)
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  • CX Collective Logotype

    5.0 13 reviews
    $5,000+
    $150 - $199 / hr
    2 - 9
    Inglewood, CA

    Services provided

    20% Customer Service Outsourcing
    30% CRM Consulting and SI
    20% Business Consulting +2
    20% Call Center Services
    10% Financial Consulting

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    CX Collective is a Customer Support Outsourcing company specializing in CX strategy, design, and implementation. Their reviews highlight an impressive ability to create tailored customer support solutions, with 100% positive feedback regarding their responsive communication and adherence to deadlines. Reviewers consistently commend their expertise and alignment with client goals.

    See all 13 projects

    Reviews mention Timely

    CX Collective has received consistently positive feedback regarding their timely project management and responsiveness. Clients have praised their ability to meet deadlines, with one noting that CX Collective 'delivered on time' and another mentioning their 'timeliness of responses.' They effectively communicated throughout projects, ensuring clients were always informed. Overall, the sentiment reflects strong appreciation for their punctuality and proactive communication, with no reported areas for improvement in this regard.
    • Custom Software Development for Feminine Care Company
      5.0 Oct 10, 2024

      They delivered items on time and went the extra mile to present things we didn't think of yet. Their professionalism and how fast they work was impressive. No areas for improvement.

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    • CX Strategy Development for Pet Supplement Manufacturer
      5.0 Jul 8, 2023

      They met all deadlines, and if we changed the scope of the project along the way, Ty and her team were friendly and accommodating. The communication throughout the project was stellar, with regular updates and meetings along the way, so we were always in the loop and seeing the project moving forward. If you value clear, timely communication, Ty and her team offer that better than almost anyone that we've worked with.

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    • Zendesk Implementation for Men's Apparel Company
      5.0 Apr 28, 2021

      Their understanding of e-commerce and timeliness of their responses made for a well organized and highly viable Zendesk implementation. We used Wrike to manage this project and it was very intuitive and helpful for communication across both teams. Furthermore, there were weekly meetings and email exchanges.

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    • CRM Consulting & SI for Online Auction Platform
      5.0 Jan 20, 2026

      They delivered on time. We primarily communicated through virtual meetings.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Strategy Development for Pet Supplement Manufacturer

    5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
    Read 1 Review

    More responsive than most other service providers

    CX Collective is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (12) Canada (1)
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  • Again Again Agency Logotype

    Again Again Agency

    5.0 44 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    20% Customer Service Outsourcing
    30% Sales Outsourcing
    20% Back Office Outsourcing +2
    20% Call Center Services
    10% Email Marketing

    Focus Areas

    20% Phone Support Services
    30% Email Support Services
    25% Chat Support Services +1
    25% Order Processing & Taking

    Again Again Agency is a lead generation company specializing in email marketing services. The company has received overwhelmingly positive feedback, with more than 95% of clients commending their ability to exceed expectations and meet deadlines. Clients appreciate their high-quality leads, effective project management, and responsiveness. Over 70% of reviewers highlighted their impressive communication and attention to detail, with no significant areas for improvement noted.

    See all 44 projects

    Reviews mention Great team

    Clients consistently commend Again Again Agency for their exceptional teamwork and professionalism. One client noted that the team was 'smart' and 'great to work with,' achieving significant results such as 23 booked appointments. Another mentioned their 'excellent communication' and ability to meet deadlines, praising the agency's understanding of their business needs. Overall, clients express high satisfaction, emphasizing the agency's effectiveness and friendly collaboration.
    • Lead Generation for IT Services Company
      5.0 May 3, 2023

      Again Again Agency did a great job; they met our expectations, their team is smart, and they’re a great agency to work with. Again Again Agency’s team was great at perceiving what we do as a business, which was key for the engagement’s success.

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    • Lead Generation for Design Agency
      5.0 Mar 16, 2023

      We were most impressed with their teamwork and analytical approach. They were also very creative in helping us get more clients. I can’t think of anything that Again Again Agency could’ve improved on.

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    • Lead Generation for Architecture & Development Company
      5.0 Feb 22, 2023

      The team members work effectively and are smart in perceiving what we do. Overall, Again Again Agency is a great company to work with; they’re always on top of things. We honestly appreciate their work; everything is fine.

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    • Lead Gen & Email Outreach for Blockchain Game Finance Firm
      5.0 Feb 5, 2023

      The team met deadlines and managed the project well. Moreover, the Again Again team worked carefully. Their biggest strength is their teamwork. On top of that, their resources were truly friendly.

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    Industry Experience

    Again Again Agency has demonstrated strong expertise in lead generation across diverse industries, including Media, Software, Design, Financial Services, Healthcare, IT Services, and Construction. Clients consistently praise their responsiveness, project management, and ability to generate high-quality leads, often exceeding expectations. Agencies in Design and Financial Services particularly noted their strategic insights and tailored approaches, while Software and Healthcare clients highlighted impactful email marketing campaigns. Overall, the agency is well-suited for businesses seeking effective lead generation across these sectors.

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    Select Industry to see insights

    Other industries Media Software Design Transportation Education Financial services IT Services Healthcare Consulting Energy & natural resources Other Industry Construction Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (25)

    What Clients Have Said

    Clients consistently express satisfaction with Again Again Agency's pricing relative to the value provided. Many reviews highlight that the agency delivers high-quality leads and meets deadlines while staying within budget. For instance, a client noted generating over 10 leads per month despite a promise of 3-6, while another achieved a 400% ROI. Overall, clients feel that Again Again Agency offers excellent service at competitive prices, often recommending clear communication regarding project expectations to maximize value.
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    United States (17) England (2) China (1) Netherlands (1) Poland (1) United Arab Emirates (1)
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  • Afrishore BPO Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Johannesburg, South Africa

    Services provided

    35% Customer Service Outsourcing
    50% Call Center Services
    10% Accounting +1
    5% Marketing Strategy

    Focus Areas

    50% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    10% Order Processing & Taking

    Afrishore BPO is a Customer Service BPO that excels in outsourced customer support, demonstrating exceptional client retention and satisfaction. The company is praised for its warm, friendly staff and alignment with client values, achieving 100% client retention and receiving positive client feedback. Their responsiveness and adaptability to project needs are noteworthy.

    See all 3 projects

    Reviews mention Personable

    Clients consistently highlight Afrishore BPO's personable approach, noting the warmth and friendliness of their team. One client emphasized that the company's service level and care were exceptional, aligning closely with their own values and culture. The positive sentiment is further reinforced by feedback regarding effective communication and a willingness to adapt to project needs, indicating a strong commitment to client relationships.
    • Customer Service Outsourcing for Fitness Startup
      5.0 Mar 6, 2026

      Their people are all so warm and friendly and you can tell their level of service and care to the work they do is exceptional. Their company values and culture really aligned with ours.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Fitness Startup

    5.0 — Afrishore BPO provided customer service outsourcing services for a fitness startup. The team was responsible for handling the client's entire customer service. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.
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    South Africa (1) United States (1) England (1)

    This provider is fluent in 6 languages:

    • English
    • French
    • Portuguese
    • German
    • Italian
    • Dutch
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  • Lambent Marketing Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Birmingham, AL

    Services provided

    15% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Content Marketing +4
    15% Search Engine Optimization
    10% Business Consulting
    10% Call Center Services
    10% Social Media Marketing

    Focus Areas

    22% Phone Support Services
    28% Chat Support Services
    28% Email Support Services +1
    22% Order Processing & Taking

    Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

    See all 4 projects

    Reviews mention High-quality work

    Clients have consistently praised Lambent Outsourcing for delivering high-quality work. One CEO noted that the consultant provided an end-to-end solution for an email marketing campaign, demonstrating exceptional skill in list acquisition, creative design, and execution. The client emphasized their satisfaction with the outcomes and highlighted the company's ability to understand and enhance their vision. Overall, the sentiment reflects strong approval of Lambent's capabilities and professionalism in handling projects.
    • Email Marketing Campaign Management for Financing Company
      5.0 Jul 6, 2021

      How easily they were able to grasp our vision and actually improve upon it.

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    Industry Experience

    Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.

    Read All Reviews

    Select Industry to see insights

    Consulting Financial services Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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    United States (2) Mexico (1) Philippines (1)
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  • @liveconx Logotype

    4.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cornwall, Canada

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Sales Outsourcing

    Focus Areas

    27% Phone Support Services
    45% Chat Support Services
    28% Order Processing & Taking

    @liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

    See all 3 projects

    Reviews mention High-quality work

    The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.
    • Appointment Setting for Transportation Business
      5.0 Dec 24, 2017

      I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.

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    Industry Experience

    liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.

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    Select Industry to see insights

    Information technology Transportation Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
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    Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
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  • Infinit-O Logotype

    Infinit-O

    4.1 4 reviews
    $1,000+
    Undisclosed
    1,000 - 9,999

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    60% Phone Support Services
    20% Chat Support Services
    10% Email Support Services +1
    10% Order Processing & Taking

    Infinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.

    See all 4 projects

    Reviews mention Timely

    Clients have expressed high satisfaction with Infinit-O's timely service delivery, highlighting their capacity to provide quick and efficient customer support. One client noted that they save at least 120 hours monthly due to the responsive service, stating, 'They give us quick and efficient support to our customers and we have no complaints.' Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating the swift resolution of customer inquiries.
    • Online Customer Chat Support for Business Services Company
      3.5 Nov 2, 2017

      They give us fast and efficient service.

      Read Full Review
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    Industry Experience

    Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.

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    Select Industry to see insights

    Healthcare Other Industry Arts, entertainment & music Business services

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
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    Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)
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  • Call Bro LLC. Logotype

    Call Bro LLC.

    5.0 2 reviews
    $5,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Focus Areas

    50% Phone Support Services
    25% Chat Support Services
    25% Email Support Services

    Call Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.

    See all 2 projects
    2 of 2 Phone Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Phone Support Services Experience

    Call Bro LLC has received predominantly positive feedback for its Phone Support Services, with 100% of reviewers highlighting effective project management and timely delivery. Notable achievements include a 25% increase in customer satisfaction and a 15% boost in first-call resolution rates. Clients appreciated the company's tailored solutions and responsiveness, indicating a strong understanding of their needs. Overall, Call Bro LLC demonstrates significant expertise in enhancing customer support operations, contributing to measurable improvements in client performance.

    Read Most Recent Review
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Support for Appliance Repair Company

    5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read more
    Read 2 Reviews

    Industry Experience

    Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.

    Read All Reviews

    Select Industry to see insights

    Engineering Real estate

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.
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  • PCN - Professional Communications Network Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Riverside, CA

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Sales Outsourcing

    Focus Areas

    100% Phone Support Services

    PCN - Professional Communications Network is a professional answering service company that provides efficient call handling and customer service for businesses. Reviews indicate a high level of satisfaction, with 100% of clients praising their professionalism and responsiveness. Clients appreciate their ability to manage call volume effectively, suggesting that PCN enhances perceived company size and improves customer service. No negative feedback or areas for improvement were mentioned.

    See all 2 projects

    Reviews mention Knowledgeable

    Clients consistently commend PCN for their impressive professionalism and extensive knowledge in the answering service industry. One client highlighted that PCN's operators handle emergency calls with expertise, acknowledging their understanding of the specific needs within property management. Feedback indicates that PCN's responsiveness and commitment to customer service stand out, with clients appreciating their proactive communication and thorough documentation. Overall, the sentiment reflects a strong trust in PCN's capabilities, despite occasional operational challenges.
    • 24 Hour Answering Service for Multiple Homeowners Associations
      5.0 Jan 16, 2018

      I’ve been dealing with the same people for quite some time. Their professionalism and knowledge are always impressive, and their response time is notably different than other vendors. They seem to care about and get to know their clients.

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    Industry Experience

    PCN - Professional Communications Network demonstrates strong expertise in the information technology and real estate industries. Clients appreciate their professionalism, efficiency, and ability to enhance customer service. In the IT sector, feedback highlights their responsiveness and tailored services, while in real estate, they are recognized for handling emergency calls effectively. Overall, sentiment is positive, with clients noting PCN's ability to make them appear more established and their commitment to high service levels, making them a suitable choice for both industries.

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    Select Industry to see insights

    Information technology Real estate

    Average Project Cost Breakdown

    What Clients Have Said

    PCN - Professional Communications Network has received positive feedback regarding their overall cost and value for money. Clients appreciate the professionalism and efficiency of their services, noting that PCN enhances their business image and saves time. One client highlighted the affordability and ease of integration, stating it allows them to focus on core tasks while maintaining a professional presence. However, another client mentioned occasional issues with new operators, though overall satisfaction with the service justifies the investment.
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  • BonBon Strategic Logotype

    4.9 5 reviews
    $1,000+
    $100 - $149 / hr
    2 - 9
    Lafayette, LA

    Services provided

    10% Customer Service Outsourcing
    25% Business Consulting
    20% Back Office Outsourcing +6
    10% Financial Consulting
    10% IT Strategy Consulting
    10% Logistics & Supply Chain Consulting
    6% HR Consulting
    6% HR Outsourcing
    3% Staffing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    BonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.

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    Reviews mention Professional

    Clients express a consistently positive sentiment regarding BonBon Strategic's professionalism. One client noted the impressive deep listening and calm demeanor of the CEO, Kate, which facilitated effective collaboration. Feedback highlights the team's swift and professional execution of various tasks, including website rebranding and CRM setup. Clients appreciate the proactive approach and energy in addressing creative challenges, with one client stating, 'I have no complaints about Bonbon Strategic.' Overall, the sentiment reflects high satisfaction with their professional services.
    • Web Rebrand & Digital Marketing for Couple Therapy Platform
      5.0 Aug 12, 2022

      I appreciated the team's interest and energy in pursuing solutions for our creative dilemmas. The work is accomplished quickly and professionally.

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    Industry Experience

    BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.

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    Select Industry to see insights

    Construction Real estate IT Services Other Industry Food & Beverages

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
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    United States (4) Canada (1)
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  • STAFFVIRTUAL Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Mandaluyong City, Philippines

    Services provided

    10% Customer Service Outsourcing
    26% Back Office Outsourcing
    24% Call Center Services +3
    20% Accounting
    10% HR Consulting
    10% Recruiting

    Focus Areas

    50% Phone Support Services
    50% Email Support Services

    STAFFVIRTUAL is a Customer Support Outsourcing company specializing in 24/7 customer service solutions. Their services have led to a 25% increase in customer satisfaction for both Gymshark and Milk Makeup, with reviews highlighting their exceptional project management and adaptability. However, further proactive process enhancements could be beneficial.

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    Reviews mention Accommodating

    Clients commend STAFFVIRTUAL for their accommodating nature, particularly highlighting their responsiveness to dynamic needs and commitment to 24/7 support. One review noted, 'Their responsiveness to our dynamic needs was commendable,' emphasizing their adaptability. Overall, the sentiment reflects a strong appreciation for STAFFVIRTUAL's ability to meet client requirements effectively, contributing to a seamless customer experience.
    • Call Center Services for Fitness Apparel Brand
      5.0 Oct 7, 2023

      Their project management was superb. Meeting deadlines seemed effortless, and their responsiveness to our dynamic needs was commendable. What impressed us most was their dedication to providing round-the-clock support and their adaptability to our changing requirements.

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    2 of 2 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Fitness Apparel Brand

    5.0 — STAFFVIRTUAL provided 24/7 customer support for global order handling and feedback management to a UK-based online fitness apparel and accessories brand that caters to the young and active Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with STAFFVIRTUAL's pricing, noting that it fits their budgets while providing significant value. For instance, Gymshark highlighted that the pricing was a key factor in their selection, leading to a 25% increase in customer satisfaction and a 15% boost in efficiency. Similarly, Milk Makeup appreciated the company's commitment to cost-saving, resulting in a 15% increase in sales. Overall, the sentiment reflects a strong perception of value for money.
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    United States (1) England (1)
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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    20% Phone Support Services
    30% Chat Support Services
    30% Email Support Services +1
    20% Order Processing & Taking

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

    See all 2 projects

    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    Philippines (1) United States (1)
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  • Boomsourcing Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    50 - 249
    Lehi, UT

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    20% Demand Generation Marketing +2
    20% Sales Outsourcing
    10% Back Office Outsourcing

    Focus Areas

    40% Phone Support Services
    20% Chat Support Services
    20% Email Support Services +1
    20% Order Processing & Taking

    Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

    Industry Experience

    Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.

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    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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  • MARS EC Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Cairo, Egypt

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Sales Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

    See all 1 projects

    Industry Experience

    MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.

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    Select Industry to see insights

    Energy & natural resources

    Average Project Cost Breakdown

    What Clients Have Said

    MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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    More responsive than most other service providers

    MARS EC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • databroker Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    250 - 999
    VI, Poland

    Services provided

    45% Customer Service Outsourcing
    49% Call Center Services
    6% Back Office Outsourcing

    Focus Areas

    85% Phone Support Services
    5% Chat Support Services
    5% Email Support Services +1
    5% Order Processing & Taking

    databroker is a company specializing in arranging sales meetings and providing group insurance solutions. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting databroker's reliability, flexibility, and top-tier service delivery. Their competence and alignment with client values are frequently praised, establishing them as a preferred partner for successful campaign execution.

    See all 1 projects

    Industry Experience

    The provider demonstrates notable expertise in the insurance industry, receiving high praise for their reliability and goal-oriented approach. Clients commend their flexibility, timely project management, and exceptional competence, which significantly contribute to successful project outcomes, including increased customer acquisition. The overall sentiment in this sector is highly positive, making this provider an excellent match for businesses seeking strong collaborative partnerships in insurance.

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    Select Industry to see insights

    Insurance

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express a strong sentiment regarding the company's value for money, highlighting their exceptional competence and flexibility. One client noted their 'top-tier service delivery' and 'complete flexibility,' which contributed to successful campaign execution. The long-standing partnership and reliable collaboration further emphasize the perception of good value. Overall, clients feel that the pricing aligns well with the quality of service provided, marking the company as a reliable business partner.
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  • Open Access BPO Logotype

    5.0 1 review
    $10,000+
    $50 - $99 / hr
    1,000 - 9,999
    Makati City, Philippines

    Services provided

    50% Customer Service Outsourcing
    30% Back Office Outsourcing
    10% Transcription +1
    10% Translation

    Focus Areas

    80% Phone Support Services
    20% Chat Support Services

    Open Access BPO is a back-office service provider offering data entry and client report compilation services. Their clients overwhelmingly praise their ability to deliver quality work quickly and efficiently, with 100% of reviewers highlighting their excellent client service and communication. However, they are noted to have room for improvement in proactive customer service beyond the sales phase.

    See all 1 projects

    Industry Experience

    The provider has demonstrated strong expertise in the financial services industry, particularly in back office operations. Clients have noted their efficient data entry, client report compilation, and commitment to data security. Overall sentiment is positive, highlighting their preparation and ability to enhance operational efficiency. However, there is room for improvement in proactive customer service. This provider is well-suited for clients seeking reliable support in financial services.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have reported that the company's pricing structure is transparent, typically involving a monthly fee along with options for one-time projects. One client highlighted significant savings in time and costs, estimating thousands of dollars saved monthly compared to previous providers. Overall, the sentiment indicates that clients perceive good value for money, particularly due to the quality of service and peace of mind provided.
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  • Quality Contact Solutions Logotype

    Quality Contact Solutions

    4.6 8 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49

    Services provided

    25% Customer Service Outsourcing
    50% Sales Outsourcing
    25% Call Center Services

    Focus Areas

    100% Phone Support Services

    Quality Contact Solutions is a telemarketing and call center service provider renowned for their professionalism and effectiveness in generating new business and enhancing customer relations. With overwhelmingly positive reviews, 100% of clients praised their reliability, responsiveness, and ability to save time and money, while 20% specifically highlighted improvements in revenue and business growth.

    See all 8 projects

    Reviews mention Personable

    Clients have consistently noted Quality Contact Solutions' personable approach, emphasizing their quick responsiveness and polite demeanor. One client highlighted that the team 'always responds rather quickly' and remarked on their commitment to customer care, stating, 'They act quickly, they are always polite and they take care of you.' Overall, the sentiment surrounding their personable service is highly positive, reflecting strong client satisfaction.
    • Call Center Solutions & Marketing for Business Firm
      4.5 Nov 2, 2017

      They act quickly, they are always polite and they take care of you. There are no cons so far.

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    Industry Experience

    Quality Contact Solutions demonstrates strong expertise across various industries, including Dental, Information Technology, Financial Services, Retail, and Consumer Products. Clients consistently praise their reliability, professionalism, and responsiveness, resulting in improved customer relations and increased sales. The overall sentiment is positive, emphasizing their ability to enhance operational efficiency and deliver value. Potential clients in these sectors can expect effective customer service and strong sales performance from Quality Contact Solutions.

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    Select Industry to see insights

    Other industries Information technology Financial services Retail

    Average Project Cost Breakdown

    Less than $10,000 (3) $50,000 to $199,999 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express a generally positive sentiment regarding the cost and value for money provided by Quality Contact Solutions. Feedback indicates a range of monthly billing from $2,000 to $3,000, with clients noting significant time and cost savings—up to $700 monthly. One client highlighted that the company consistently seeks to enhance service delivery, which enhances overall value. However, another client suggested that pricing could be improved, indicating room for competitive adjustments.
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    View projects from:

    Bristol, Tennessee (1) Buffalo, New York (1) Chula Vista, California (1) Encinitas, California (1) Loma Linda, California (1) Los Angeles, California (1) Boston, Massachusetts (1) Blanco, Texas (1)
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  • Ekant Infotech Solution Logotype

    4.7 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Lucknow, India

    Services provided

    10% Customer Service Outsourcing
    38% Call Center Services
    32% Sales Outsourcing +1
    20% Custom Software Development

    Focus Areas

    100% Phone Support Services

    Ekant Infotech Solution is a sales and lead generation company known for effectively managing sales activities, including cold calling and social media optimization. Overall, they receive positive feedback, with clients highlighting their ability to meet deadlines and improve sales performance. Approximately 100% of reviewers commend their sales capabilities, and some suggest expanding their team for enhanced service delivery.

    See all 3 projects

    Reviews mention Communicative

    Ekant Infotech Solution has received positive feedback regarding their communication skills. Clients noted that they are proactive in maintaining contact, with one client mentioning daily calls to ensure alignment. Another client highlighted their good communication and timely meeting of deadlines. The overall sentiment reflects that Ekant Infotech Solution is effective in keeping clients informed and engaged throughout their projects.
    • Sales & Lead Generation for TV Provider
      4.5 Jun 9, 2021

      Communication is good, and they meet deadlines and targets timely.

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    • Sales & Lead Generation for Telecommunications Company
      5.0 May 27, 2021

      Ekant Infotech Solution is very good at meeting deadlines. As far as communication, they call me every day.

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    Industry Experience

    Ekant Infotech Solution has demonstrated strong expertise in the telecommunications and other industries through effective sales and lead generation services. Clients from telecommunications noted their excellent communication and punctuality in meeting deadlines, while the other industry client highlighted significant growth in job volume. Overall, the sentiment is highly positive, indicating that they are a reliable partner for businesses seeking to enhance sales and lead generation efforts.

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    Select Industry to see insights

    Other Industry Telecommunications

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Ekant Infotech Solution's strong value for money, noting significant improvements in sales and lead generation relative to their investment. One client reported a return from 3-5 to 10-12 jobs monthly after a $130,000 investment, praising their effective communication and timely delivery. Another client, spending $30,000-$40,000, commended their sales capabilities and daily communication, indicating a high level of satisfaction with the overall cost-effectiveness of their services.
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    More responsive than most other service providers

    Ekant Infotech Solution is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    34% Phone Support Services
    29% Chat Support Services
    26% Order Processing & Taking +1
    11% Email Support Services

    IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

    See all 1 projects
    0 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

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    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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  • Zahoree, formerly Infolink-exp Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Málaga, Spain

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Zahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.

    See all 3 projects
    3 of 3 Phone Support Services reviews are 5 stars
    3 new reviews for Phone Support Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Phone Support Services Experience

    Zahoree has received overwhelmingly positive feedback regarding their Phone Support Services, with 100% of reviewers expressing satisfaction with their responsiveness and execution. Clients particularly commend the company's training quality and leadership, with 85-90% CSAT scores achieved across projects. Notable themes include effective communication and proactive management, which contributed to significant improvements in customer satisfaction and response times. Reviewers unanimously state that Zahoree is an exceptional partner, emphasizing their strong culture fit and value for cost.

    Read Most Recent Review

    Industry Experience

    Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.

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    Select Industry to see insights

    eCommerce Financial services

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    United States (2) Canada (1)
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  • Xync Inc. Logotype

    4.7 5 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA

    Services provided

    10% Customer Service Outsourcing
    70% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Call Center Services

    Focus Areas

    60% Phone Support Services
    35% Email Support Services
    5% Chat Support Services

    Xync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.

    See all 5 projects

    Reviews mention Timely

    Overall, Xync Inc. received positive feedback regarding their timeliness in project management. Clients noted that they consistently delivered items on schedule and were responsive to needs. For instance, one client highlighted their 'efficient project management, consistently delivering items on time,' while another emphasized their 'faster than almost any other marketing agency' service. This commitment to timeliness contributed significantly to client satisfaction and the success of the projects.
    • Call Center Services, Lead Gen & SMM for Education Company
      5.0 Jun 20, 2023

      Very thorough. Very personable. Constant contact. Faster than almost any other marketing agency I've ever worked with.

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    • Email Marketing, SMM & Cold Calling for Asset Mgmt Firm
      5.0 Jun 5, 2023

      They are always on time, and they accomplish what we set out to do.

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    • Lead Generation for Managed IT Services Company
      4.5 May 25, 2023

      Xync is known for its efficient project management, consistently delivering items on time. They are responsive to client needs, ensuring a smooth and satisfactory experience throughout the project.

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    Industry Experience

    Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.

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    Select Industry to see insights

    Software IT Services Healthcare Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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    Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)
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  • Leverage Contact Center Logotype

    Leverage Contact Center

    4.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    75% Phone Support Services
    25% Order Processing & Taking

    Leverage Contact Center specializes in Customer Support Outsourcing, including managing multiple communication channels such as voice, email, and WhatsApp for medical services. Reviews highlight their strong customer orientation, effective work methodology, and commitment to adding business value, with notable outcomes like high client satisfaction and increased appointment conversion rates.

    See all 2 projects

    Industry Experience

    Leverage Contact Center has demonstrated significant expertise in the Consumer Products industry, particularly in enhancing sales outreach in informal markets. Client feedback highlights their strengths in training a well-prepared team and achieving substantial increases in customer engagement and sales penetration. Their collaborative and client-oriented approach has been praised, indicating a strong capacity for adapting to client needs. Overall, the sentiment is highly positive, suggesting they are a suitable partner for companies aiming to expand their market reach effectively.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients report that Leverage Contact Center provides excellent value for money, particularly in enhancing outreach efficiency. One client noted an investment of $10,000 per month, resulting in significantly increased contact rates—doubling their prior performance. Their commitment to understanding client needs and adapting strategies has been highlighted as a key strength, with feedback indicating that their proactive approach and well-trained team contribute to successful outcomes, making them a worthwhile investment for businesses seeking to expand their market reach.
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  • Westshore Bpo Pvt Ltd Logotype

    5.0 7 reviews
    $25,000+
    < $25 / hr
    50 - 249
    Bengaluru, India

    Services provided

    25% Customer Service Outsourcing
    20% Business Consulting
    20% Call Center Services +3
    15% Back Office Outsourcing
    10% Financial Consulting
    10% Sales Outsourcing

    Focus Areas

    37% Phone Support Services
    37% Order Processing & Taking
    15% Chat Support Services +1
    11% Email Support Services

    Westshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.

    See all 7 projects
    7 of 8 Customer Service Outsourcing reviews are 5 stars
    6 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Support for Financial Services Firm

    5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read more
    Read 8 Reviews

    Industry Experience

    Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.

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    Select Industry to see insights

    Software IT Services Healthcare Financial services Information technology Other Industry

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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    England (4) United States (2) France (1) India (1) Scotland (1)
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  • Salaria Sales Solutions Logotype

    5.0 6 reviews
    $1,000+
    $100 - $149 / hr
    50 - 249
    Arlington, VA

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    25% Content Marketing +1
    25% Digital Strategy

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    Salaria Sales Solutions is a business development sales support firm specializing in outbound sales and lead generation services. Across reviews, clients commend their flexibility, responsiveness, and ability to generate qualified leads, with many highlighting their data-driven approach and effective communication. Approximately 68% of meetings booked by Salaria result in a high show rate, reflecting their success in targeting and engagement.

    See all 6 projects

    Reviews mention Exceptional performance

    The feedback regarding Salaria Sales Solutions highlights their exceptional performance in lead generation and project management. A client praised their attention to detail, advanced tools, and communication, stating they are a 'top choice for sales success.' Additionally, the firm successfully navigated complex prospecting strategies that others failed to manage, establishing a valuable partnership. The client concluded with strong recommendations, emphasizing the company's excellence and alignment with their values.
    • Lead Generation for Solar Contracting Firm
      5.0 May 29, 2024

      The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Salaria stands out in B2B lead generation, mastering a complex, dynamic prospecting strategy where others failed. Unlike previous lead generation firms, they have successfully navigated our complex prospecting strategy in a challenging industry, establishing a valuable partnership for sales success.

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    Industry Experience

    Salaria Sales Solutions has demonstrated significant expertise across multiple industries, including Automotive, Education, Energy & Natural Resources, and Business Services. Clients commend their ability to generate qualified leads, improve sales efficiency, and enhance pipeline management. Overall sentiment is highly positive, highlighting their responsiveness, data-driven approach, and tailored outreach strategies. Businesses in need of structured outbound sales processes and lead generation will find Salaria's services particularly beneficial across these sectors.

    Read All Reviews

    Select Industry to see insights

    Energy & natural resources Business services Other industries

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Salaria Sales Solutions' competitive pricing and exceptional value for money. One client noted, 'their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.' Another stated, 'pricing fit our budget' and emphasized their impressive results, including a 25% SQL-to-close rate. Overall, clients express satisfaction with the return on investment and the measurable outcomes achieved through their services.
    Read All Reviews

    View projects from:

    Gainesville, Florida (1) Chicago, Illinois (1) South Chicago, Illinois (1) Tempe, Arizona (1) Elmendorf Air Force Base, Alaska (1) Jessup, Pennsylvania (1)
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  • SWITCH360 Logotype

    SWITCH360

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    35% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +3
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    Focus Areas

    15% Phone Support Services
    35% Chat Support Services
    35% Email Support Services +1
    15% Order Processing & Taking

    SWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.

    See all 2 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for UVC Bottle Retailer

    5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
    Read 1 Review

    Industry Experience

    SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
    Read All Reviews

    More responsive than most other service providers

    SWITCH360 is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Kexxel BPO Logotype

    Kexxel BPO

    4.8 4 reviews
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    30% Customer Service Outsourcing
    35% Call Center Services
    35% Sales Outsourcing

    Focus Areas

    40% Phone Support Services
    40% Order Processing & Taking
    10% Chat Support Services +1
    10% Email Support Services

    Kexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.

    See all 4 projects

    Reviews mention Communicative

    Clients consistently highlighted Kexxel BPO's strong communication skills as a key strength. One executive noted that the team maintained fluid communication and completed tasks ahead of schedule, even accommodating clients in different time zones. The proactive engagement and responsiveness to client needs were particularly praised, with one client stating that minor challenges were swiftly resolved due to effective communication. Overall, the sentiment regarding Kexxel BPO's communicative approach is highly positive.
    • Customer Survey & Analysis for Tech & Consulting Company
      4.5 Jan 13, 2024

      The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.

      Read Full Review
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    0 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Survey & Analysis for Tech & Consulting Company

    4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client.  Read more
    Read 1 Review

    Industry Experience

    Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.

    Read All Reviews

    Select Industry to see insights

    Consulting

    Average Project Cost Breakdown

    What Clients Have Said

    Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
    Read All Reviews
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  • ALPHA BPO Corp Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    30% Customer Service Outsourcing
    25% Back Office Outsourcing
    20% Call Center Services +2
    15% IT Managed Services
    10% Digital Strategy

    Focus Areas

    40% Phone Support Services
    25% Email Support Services
    20% Order Processing & Taking +1
    15% Chat Support Services

    ALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.

    See all 3 projects

    Reviews mention Accessible

    Clients commend ALPHA BPO Corp for their accessibility and responsiveness, noting that supervisors are always available for communication via platforms like WhatsApp. One client highlighted the team's willingness to work beyond contracted hours to resolve issues, indicating a commitment to service. Feedback reflects a strong partnership approach, with ALPHA BPO treating client businesses as their own, thus fostering a collaborative environment. Overall sentiment regarding accessibility is overwhelmingly positive.
    • Call Center Services for Software Development Company
      5.0 Jan 18, 2022

      I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.

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    Industry Experience

    ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.

    Read All Reviews

    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
    Read All Reviews
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  • kTech Solutions Logotype

    kTech Solutions

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Sales Outsourcing +8
    5% Accounting
    5% Back Office Outsourcing
    5% CRM Consulting and SI
    5% Graphic Design
    5% Logo
    5% UX/UI Design
    5% Web Design
    5% Web Development

    Focus Areas

    25% Phone Support Services
    35% Email Support Services
    25% Chat Support Services +1
    15% Order Processing & Taking

    kTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.

    See all 2 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Lead Gen & Appointment Setting for Financial Services Firm

    5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client.  Read more
    Read 1 Review

    Industry Experience

    kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
    Read All Reviews
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  • Puzzle Logotype

    5.0 10 reviews
    $100,000+
    $50 - $99 / hr
    50 - 249
    Atlanta, GA

    Services provided

    25% Customer Service Outsourcing
    70% IT Staff Augmentation
    5% Back Office Outsourcing

    Focus Areas

    34% Phone Support Services
    33% Chat Support Services
    33% Email Support Services

    Puzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.

    See all 10 projects

    Reviews mention Professional

    Clients consistently praise the professionalism of the team at Puzzle. One client noted their 'amazing team' and highlighted their ability to deliver work 'above and beyond,' with 'great communications.' Additionally, the team demonstrated a 'true understanding of the client's needs,' which contributed to a successful project outcome. Overall, the sentiment regarding professionalism is highly positive, with no reported areas for improvement.
    • AWS & Business Consulting Services for Tech Dev Company
      5.0 May 17, 2025

      Amazing team.. delivery above and beyond. Great communications. Very professional.

      Read Full Review
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    0 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Staff Augmentation for Appointment Scheduling Platform

    4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.
    Read All Reviews

    View projects from:

    Atlanta, Georgia (5) Los Angeles, California (2) New York City, New York (1) Beverly Hills, California (1) Greenwich, Connecticut (1)
    View Profile
  • Premier BPO Logotype

    4.1 4 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Clarksville, TN

    Services provided

    16% Customer Service Outsourcing
    30% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +3
    15% PEO/Employee Leasing
    14% Call Center Services
    10% Sales Outsourcing

    Focus Areas

    50% Phone Support Services
    50% Order Processing & Taking

    Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

    See all 4 projects

    Industry Experience

    Premier BPO has garnered positive feedback across the IT Services and Manufacturing industries. Clients in IT highlight their efficiency, client service, and cost-saving capabilities, noting significant revenue increases and time savings. In Manufacturing, customers commend their approachability and the ease of access to services, though time savings are less emphasized. Overall, Premier BPO is recognized for enhancing operational efficiency and providing reliable support in both sectors, making them a strong candidate for projects in these industries.

    Read All Reviews

    Select Industry to see insights

    IT Services Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients generally perceive Premier BPO's pricing as reasonable, with one review stating that the billing is 'not expensive' and another emphasizing that their services are 'very much worth the cost.' A client reported saving approximately $500 monthly, while another mentioned a savings of about $9,000. Overall, the sentiment indicates that clients find good value for money, although one reviewer suggested a potential need for better pricing options.
    Read All Reviews

    View projects from:

    Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)
    View Profile
  • MiXBS Logotype

    5.0 23 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Plantation, FL

    Services provided

    25% Customer Service Outsourcing
    30% Business Consulting
    25% Call Center Services +1
    20% Market Research

    Focus Areas

    25% Phone Support Services
    25% Chat Support Services
    25% Email Support Services +1
    25% Order Processing & Taking

    MiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.

    See all 23 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Staffing Co

    5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
    Read 1 Review

    Industry Experience

    MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.

    Read All Reviews

    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
    Read All Reviews
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  • MoveUp Solutions Logotype

    5.0 2 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kharkiv, Ukraine

    Services provided

    15% Customer Service Outsourcing
    15% Accounting
    15% Back Office Outsourcing +4
    15% Blockchain
    15% Call Center Services
    15% IT Strategy Consulting
    10% Recruiting

    Focus Areas

    100% Phone Support Services

    MoveUp Solutions is a versatile agency specializing in customer support outsourcing and website development. With 100% positive feedback, clients praise their quick adaptability, proactive suggestions, and effective global communication. Their attention to detail and high-level service significantly contribute to client success and global expansion.

    See all 2 projects

    Reviews mention Proactive

    Clients have expressed high satisfaction with MoveUp Solutions' proactive approach, highlighting their ability to quickly adapt to changing circumstances. One client noted their positive attitude and valuable suggestions for procedural improvements, emphasizing that this responsiveness significantly contributes to business progress. Overall, the sentiment reflects a strong appreciation for their proactive engagement and consistent high-level service, reinforcing their reputation as a reliable partner.
    • Customer Support for Lithuanian Digital Agency
      5.0 Jul 12, 2018

      We’re satisfied with MoveUP Solutions’ work because they react and adjust quickly to new circumstances. They not only have a positive attitude, but also provide valuable suggestions for procedural improvements. Their attention to detail and consistent high-level service enables us to move the business forward.

      Read Full Review
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    Industry Experience

    MoveUp Solutions has received positive feedback across the Advertising & Marketing and Education industries. Clients praised their effective customer support and adaptability in marketing campaigns. In the education sector, they facilitated international presence and website development, demonstrating strong communication and web design skills. Overall, the sentiment highlights MoveUp's expertise in enhancing global outreach and operational efficiency, making them a suitable partner for organizations seeking growth in these areas.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Education

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with MoveUp Solutions' cost-effectiveness and overall value. One reviewer noted their 'great final proposal' and effective partnership, highlighting their quick adjustments and valuable suggestions. Another client praised their responsiveness and the impact of their services on expanding global presence. Overall, feedback indicates that MoveUp Solutions provides a high return on investment, with no reported areas for improvement regarding cost or service quality.
    Read All Reviews

    View projects from:

    Lithuania (1) United States (1)
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  • CallZent Logotype

    5.0 48 reviews
    $1,000+
    < $25 / hr
    50 - 249
    San Diego, CA

    Services provided

    25% Customer Service Outsourcing
    25% Market Research
    15% Call Center Services +4
    10% Back Office Outsourcing
    10% Custom Software Development
    10% Litigation Support Services
    5% PEO/Employee Leasing

    Focus Areas

    55% Phone Support Services
    15% Chat Support Services
    15% Email Support Services +1
    15% Order Processing & Taking

    CallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.

    See all 48 projects

    Reviews mention Experienced

    Clients express a highly positive sentiment regarding CallZent's experience, highlighting their exceptional project management and technical expertise. One client noted the team's organization and communication, stating they met milestones on time and were responsive to needs. Additionally, the partnership approach and dedication to client goals were praised, with clients feeling that CallZent genuinely cared about the project. Overall, feedback reflects a strong satisfaction with the collaboration and results achieved.
    • Custom CRM Dev for Irrigation Solutions Company
      5.0 Apr 16, 2025

      CallZent’s project management was solid from start to finish. They were organized, communicative, and always kept us in the loop. Milestones were met on time, and whenever we had changes or last-minute needs, they responded quickly and professionally. It genuinely felt like they were part of our internal team. They are experienced.

      Read Full Review
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    2 of 2 Phone Support Services reviews are 5 stars
    2 new reviews for Phone Support Services in past 6 months
    Unknown avg. project cost

    Phone Support Services Experience

    CallZent has received overwhelmingly positive feedback for their Phone Support Services, with 100% of reviewers expressing satisfaction. Clients highlight strengths in project management, proactive communication, and the ability to align with brand values. Key themes include significant improvements in customer response times (noted by both clients) and an increase in customer satisfaction and retention rates. Reviewers appreciated the team's reliability and adaptability, with no reported areas for improvement, showcasing CallZent's commitment to excellence.

    Read Most Recent Review

    Industry Experience

    CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage Insurance

    View projects from:

    United States (5) Canada (2) Mexico (1) United Arab Emirates (1)
    View Profile Visit Website
  • Cenit Inc Logotype

    Cenit Inc

    4.6 4 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +2
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    14% Phone Support Services
    43% Chat Support Services
    43% Email Support Services

    Cenit Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Remote Customer Care. The company has received positive feedback for its reliability and efficiency, with clients highlighting timely hiring and cost-effective solutions. Approximately 85% of reviewers commend their value for cost and alignment with company values, while minor concerns about task selectivity were noted.

    See all 4 projects

    Reviews mention High-quality work

    Clients have consistently praised Cenit Inc for delivering high-quality work, particularly in backend development for automated chatbots. One client noted that the quality of the output significantly enhances operational efficiency, stating, 'the quality of the work Cenit Inc produces is very high.' Furthermore, their reliability, responsiveness, and understanding of the client's business model contribute to positive sentiments, with feedback highlighting that the team is 'always on top of it' and a 'joy to work with.'
    • Outsourced Backend Dev. for SaaS Provider
      4.5 Jan 22, 2020

      Further, the quality of the work Cenit Inc produces is very high. They perform very well. We send them the materials we need the team to process, and they do a great job of keeping us updated on their progress along the way.

      Read Full Review
    • Chat Services & Lead Generation for Ecommerce Store
      4.5 Jan 8, 2020

      We measure Cenit Inc’s agents on their percentage of lead creation, the quality of the leads, and how many leads actually generate purchases. The next thing is their response time, average chats per day, and the quality of their chats based on ratings. Our benchmark is to have 20% great chats per month and less than 1% poor chats. Cenit Inc has consistently achieved this benchmark this year.

      Read Full Review
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    Industry Experience

    Cenit Inc has demonstrated expertise across various industries, including IT Services, Advertising & Marketing, Software, Consumer Products, and Retail. Clients highlight their strengths in reliability, timely delivery, and cost-effectiveness. Notable feedback emphasizes their ability to enhance customer service operations, manage backend processes efficiently, and deliver impactful digital marketing solutions. Overall, the sentiment across these industries is highly positive, indicating Cenit Inc as a strong candidate for clients seeking comprehensive support in these sectors.

    Read All Reviews

    Select Industry to see insights

    IT Services Advertising & marketing Software Consumer Products Retail

    More responsive than most other service providers

    Cenit Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (4) Canada (1) Pakistan (1)

    This provider is fluent in 1 language:

    • English
    View Profile Visit Website

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 EverHelp
3 Big Outsource
4 Connext
5 Helpware CX
6 Simply Contact
7 Boldr.
8 Remote CoWorker
9 Hugo Inc.
10 Aidey
11 IdeasUnlimited
12 Unity Communications
13 ContactWorks
14 XACT
15 WOW24-7

List of the Top 15 Customer Service Phone Support Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    35.8/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    31% Phone Support Services
    70% Other
    View Profile Visit Website
  2. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    33.9/40.0
    19.8/20 Reviews
    9/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    20% Phone Support Services
    35% Other
    View Profile Visit Website
  3. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    32.3/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    4.1/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    50% Phone Support Services
    60% Other
    View Profile Visit Website
  4. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    32.2/40.0
    17/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    60% Phone Support Services
    70% Other
    View Profile Visit Website
  5. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    32/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  6. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    32/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    50% Phone Support Services
    45% Other
    View Profile Visit Website
  7. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    31.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  8. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    35.3/40.0
    20/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    33% Phone Support Services
    90% Other
    View Profile Visit Website
  9. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    31.2/40.0
    16.6/20 Reviews
    9.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Phone Support Services
    75% Other
    View Profile Visit Website
  10. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    50 - 249
    Manila, Philippines

    Ability to deliver

    31.2/40.0
    17.2/20 Reviews
    9.8/10 Clients & Experience
    4.2/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    55% Phone Support Services
    25% Other
    View Profile Visit Website
  11. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    33.8/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  12. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    33.7/40.0
    18/20 Reviews
    10/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Phone Support Services
    85% Other
    View Profile Visit Website
  13. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    30.7/40.0
    17.2/20 Reviews
    10/10 Clients & Experience
    3.5/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Phone Support Services
    50% Other
    View Profile Visit Website
  14. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    31.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  15. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    31.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    30% Phone Support Services
    35% Other
    View Profile Visit Website
  16. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    31.1/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Phone Support Services
    55% Other
    View Profile Visit Website
  17. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    31.8/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    6/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    20% Phone Support Services
    40% Other
    View Profile Visit Website
  18. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    31.5/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Phone Support Services
    70% Other
    View Profile Visit Website
  19. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    32.8/40.0
    17.8/20 Reviews
    10/10 Clients & Experience
    5/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Phone Support Services
    50% Other
    View Profile Visit Website
  20. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    30.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    4.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    45% Phone Support Services
    50% Other
    View Profile Visit Website
  21. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    29.9/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    55% Phone Support Services
    70% Other
    View Profile Visit Website
  22. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    29.3/40.0
    16.2/20 Reviews
    9.2/10 Clients & Experience
    3.9/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    80% Phone Support Services
    60% Other
    View Profile Visit Website
  23. Go Answer Logotype

    Go Answer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Garden City, NY

    Ability to deliver

    29.2/40.0
    14/20 Reviews
    10/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Phone Support Services
    70% Other
    View Profile Visit Website
  24. SRG ASIA PACIFIC Logotype

    SRG ASIA PACIFIC

    $10,000+
    Undisclosed
    250 - 999
    Kuala Lumpur, Malaysia

    Ability to deliver

    29.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    33% Phone Support Services
    60% Other
    View Profile Visit Website
  25. SupportZebra Logotype

    SupportZebra

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Houston, TX

    Ability to deliver

    28.8/40.0
    16/20 Reviews
    7.6/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    70% Customer Service Outsourcing
    50% Phone Support Services
    30% Other
    View Profile Visit Website
  26. AnswerFirst Logotype

    AnswerFirst

    Undisclosed
    Undisclosed
    250 - 999
    Tampa, FL

    Ability to deliver

    28.7/40.0
    13.6/20 Reviews
    9.4/10 Clients & Experience
    5.8/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Phone Support Services
    60% Other
    View Profile Visit Website
  27. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    30.4/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Phone Support Services
    55% Other
    View Profile Visit Website
  28. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    28.7/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    5.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Phone Support Services
    70% Other
    View Profile Visit Website
  29. Telecom, Inc. Logotype

    Telecom, Inc.

    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Ability to deliver

    28.6/40.0
    16.2/20 Reviews
    8.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    53% Phone Support Services
    40% Other
    View Profile Visit Website
  30. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    28.6/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    0/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    50% Phone Support Services
    45% Other
    View Profile Visit Website

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