Top Phone Support Services
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2,160 Companies
List of the Top Customer Service Phone Support Companies
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$1,000+< $25 / hr50 - 249West Chester, OH
Services provided
59% Customer Service Outsourcing26% Back Office Outsourcing15% StaffingFocus Areas
85% Phone Support Services15% Chat Support ServicesSee all 3 projectsSrisys Inc is a service provider specializing in inbound and back-office services, offering structured support to enhance customer service and operational efficiency. The overall reviews indicate that 100% of clients appreciate their professional demeanor and customer service, although 33% express a desire for more services at lower costs. Reviewers frequently highlight Srisys Inc's timeliness and ability to reduce workload and stress effectively.
Industry Experience
Srisys Inc has received positive feedback primarily in the Information Technology and Healthcare industries. Clients appreciate their customer support, responsiveness, and professionalism, noting significant time and cost savings. In IT, businesses value their ability to manage high call volumes efficiently. In Healthcare, they provide essential back-office support, allowing medical staff to focus on patient care. Overall, Srisys Inc is recognized for their reliability and commitment to quality service, making them a suitable choice for organizations in these sectors.
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Information technology HealthcareWas this helpful?
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Clients generally perceive Srisys Inc as providing good value for money, with several reviews highlighting cost savings and fair pricing. One client noted saving over $100 monthly, while another mentioned saving thousands of dollars. However, there are suggestions for improvement, such as offering more services for less money. Overall, the sentiment indicates satisfaction with the cost-effectiveness of their services.Was this helpful?
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$5,000+< $25 / hr2 - 9
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 8 projectsAnswerFone is a phone answering and receptionist service provider that caters to various business needs, including call handling and lead generation. The majority of their clients express satisfaction with their services, highlighting effective communication, professional staff, and cost efficiency. Approximately 70% of reviewers commend specific team members for their professionalism, while some suggest improvements in data analysis and reporting.
Reviews mention High-quality work
AnswerFone has received positive feedback regarding the high quality of their work, with clients noting that the service effectively creates the impression of having an in-office receptionist. One client mentioned that customers even inquire about the receptionist, indicating satisfaction with the call handling. The detailed summaries provided after each call further demonstrate AnswerFone's commitment to quality service, making it a valuable alternative to hiring a full-time employee.-
Virtual Receptionist Services for Tax Advisory Firm
5.0 Sep 4, 2020The quality of work is good. I’ve had clients come into the office and ask where my receptionist is. My clients definitely have the perception that there’s a receptionist in my office, which is exactly what I wanted.
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Industry Experience
AnswerFone has demonstrated expertise across various industries, including financial services, manufacturing, advertising, and blockchain technology. Clients commend their professionalism, effective communication, and the ability to handle administrative tasks, which enhances efficiency and customer service. Overall sentiment is positive, with businesses praising their responsiveness and quality of service, making them a reliable choice for firms seeking support in these sectors.
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Other industries Advertising & marketing Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
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Clients generally express satisfaction with AnswerFone's cost-effectiveness and value for money. One reviewer noted spending only $300-$400 for flexible monthly services, emphasizing the significant value compared to a full-time receptionist. Another highlighted the competitive pricing and quality of service, stating they received excellent support without the expense of hiring additional staff. Overall, feedback reflects a positive sentiment regarding the company's affordability and the high-quality service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +210% HR Outsourcing10% Sales OutsourcingFocus Areas
40% Phone Support Services35% Order Processing & Taking25% Chat Support ServicesSee all 2 projectsCall2Customers.ae is a customer service and administrative solutions company offering call management and back-office support services. Their reviews indicate high satisfaction rates, with 100% of reviewers praising their professionalism, responsiveness, and alignment with client values. Clients highlight their ability to enhance communication and operational efficiency, establishing Call2Customers.ae as a reliable and exceptional partner.
1 of 1 Phone Support Services reviews is 5 starsLess than $10,000 avg. project costPhone Support Services Experience
Call2Customers.ae has received overwhelmingly positive feedback for their Phone Support Services, with clients highlighting a 100% satisfaction rate. Key themes include exceptional communication, professionalism, and a personalized approach that aligns with client values. Reviewers noted improved fan engagement and streamlined processes, particularly in ticketing and sponsorship outreach. The company's responsiveness and project management were consistently praised, with clients noting that they exceeded expectations and delivered on time, ultimately strengthening community connections.
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Industry Experience
Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.
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Sports Other industriesWas this helpful?
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Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
40% Phone Support Services40% Email Support Services15% Chat Support Services +15% Order Processing & TakingSee all 4 projectsBiznatron is a lead generation company specializing in LinkedIn outreach and business development. Reviews indicate exceptional project management and a results-driven approach, with 98% of reviewers praising their ability to deliver high-quality leads and increase engagement. Clients commend their proactive communication and strategic adaptability, although initial ramp-up time could be slightly improved.
Industry Experience
Biznatron has demonstrated significant expertise across various industries, including Information Technology, Advertising & Marketing, and Corporate Catering. Clients consistently praise their results-oriented approach, effective lead generation, and personalized outreach strategies. In the IT sector, they excelled in delivering high-quality B2B leads, while in advertising, they streamlined outreach efforts and improved engagement metrics. Overall, clients express strong satisfaction, identifying Biznatron as a valuable partner for generating leads and enhancing sales processes across diverse sectors.
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Information technology Advertising & marketingWas this helpful?
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Clients consistently commend Biznatron for their cost-effectiveness and the value they deliver. One reviewer noted that their pricing fit the budget while offering good value for the services provided. Another highlighted the ideal combination of cost-effectiveness and results-oriented approach. Overall, the sentiment is positive, with clients appreciating the high-quality leads generated and the significant return on investment, underscoring Biznatron's ability to align pricing with client needs.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
20% Customer Service Outsourcing20% Accounting20% Back Office Outsourcing +320% Finance & Accounting Outsourcing (FAO)10% Call Center Services10% HR OutsourcingFocus Areas
36% Phone Support Services36% Order Processing & Taking14% Chat Support Services +114% Email Support ServicesSee all 3 projectsAxcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.
Reviews mention Exceptional results
Clients commend Axcim Business Solutions for their exceptional results, highlighting significant improvements in operational efficiency. One client noted a reduction in processing financial transactions and payroll delays, attributing these successes to Axcim's dedicated and professional approach. The flexibility and agility demonstrated by Axcim in adapting to client needs further reinforced their reputation for delivering outstanding outcomes, leading to continued partnerships for future projects.-
Finance & HR Outsourcing for Lead Gen & Staff Aug Company
4.5 Apr 22, 2024Working with Axcim for our office HR, finance, and accounting outsourcing needs has been an immensely positive experience. Their dedication to delivering exceptional results was evident from the outset. When evaluating the measurable outcomes of the project, it's clear that they excelled in driving progress and success.
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Industry Experience
Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
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Human Resources SoftwareWas this helpful?
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Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
30% Customer Service Outsourcing40% AI Consulting30% Call Center ServicesFocus Areas
30% Phone Support Services35% Chat Support Services35% Email Support ServicesSee all 2 projectsTriviat AI is an AI solutions company specializing in implementing AI-powered tools for customer support and personal development platforms. Their services have been praised for flexibility, personalized solutions, and effective project management. With positive feedback from all reviewers, including notable improvements in operation efficiency, Triviat AI demonstrates expertise in integrating AI systems that enhance workflow and communication.
Industry Experience
Triviat AI has demonstrated expertise primarily in Information Technology and personal development industries. In the IT sector, they excelled in implementing AI-powered solutions for customer support, resulting in significant efficiency improvements. Feedback highlights their responsive and knowledgeable team and exceptional project management. In the personal development space, they successfully developed customizable AI tools, showcasing flexibility and personalization capabilities. Overall, clients have expressed strong satisfaction, indicating Triviat AI is a valuable partner for projects in these industries.
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Other industriesWas this helpful?
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Clients consistently praise Triviat AI for delivering strong value for money, highlighting their good fit in terms of cost and culture. For instance, a representative from MacPaw noted they chose Triviat AI for their excellent value relative to cost, while the owner of VANA&Co. emphasized the team's flexibility and responsiveness. Overall, the sentiment reflects satisfaction with the pricing and the quality of the services provided, indicating a favorable perception of the company's cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing30% Call Center Services25% Back Office Outsourcing +225% Transcription10% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsXplore-Tech is a customer service outsourcing company specializing in handling high volumes of inbound calls. Based on the feedback, 100% of reviewers praised their swift responsiveness and excellent service. They have been consistently helping clients for decades, saving them approximately $50,000 monthly, with no suggested areas for improvement.
Industry Experience
Xplore-Tech has demonstrated expertise in the IT Services industry, providing exceptional technology and customer service solutions. Clients report significant cost savings and prompt responsiveness, highlighting the company's strengths in handling high volumes of inbound calls. The overall sentiment is highly positive, emphasizing Xplore-Tech's reliability and ability to meet urgent client needs. This makes them a suitable partner for organizations within IT Services seeking effective inbound service solutions.
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IT ServicesWas this helpful?
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Clients have consistently praised Xplore-Tech for its cost-effectiveness and value for money. One client noted a substantial monthly savings of approximately $50,000, attributing this to the company's efficient service and quick response times. The annual billing structure is also well-received, aligning with client needs. Overall, feedback indicates that Xplore-Tech delivers strong service capabilities at competitive pricing, making them a favorable choice for clients seeking cost-efficient solutions.Was this helpful?
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
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Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% IT Strategy ConsultingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 2 projectsNoodesk is a digital marketing company with expertise in creating strategies to enhance client engagement and revenue. They have been commended for their excellent marketing theme design and flexibility, with 100% positive feedback highlighting their effective communication and adaptability. However, there are suggestions for improvement in language translation services.
Reviews mention High-quality work
Clients have consistently praised noodesk for delivering high-quality work, particularly in marketing strategies. One client noted the 'excellent, attractive, and effective' design of their marketing materials, which contributed to a 15% increase in sales. The professional staff's readiness to assist 24/7 further emphasizes their commitment to quality service. Overall, the sentiment reflects strong satisfaction with noodesk's capability to produce impactful results.-
Digital Marketing for Biomedical Technologies Company
4.5 Jun 9, 2021The team's marketing theme design was excellent, attractive and effective.
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Industry Experience
Noodesk has demonstrated expertise in the Chemicals & Biotechnology and Consulting industries. In the Chemicals sector, they effectively marketed COVID-19 products, leading to a 15% sales increase, highlighting their strong digital marketing skills. In Consulting, their flexible approach to digital strategy enhanced client engagement and website traffic. Overall, clients praise Noodesk for their effective communication and adaptability, making them a suitable partner for businesses seeking impactful marketing solutions in these sectors.
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Chemicals & Biotechnology ConsultingWas this helpful?
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Clients have expressed positive sentiments regarding noodesk's pricing and value for money. One director noted a 15% increase in sales due to effective marketing strategies, highlighting the company's attractive and professional digital content. A CEO emphasized noodesk's flexibility and adaptability to specific needs, contributing to improved client engagement. Overall, clients appreciate the balance of cost and quality in the services provided, indicating a strong value proposition.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% Document Digitization & Management20% Recruiting10% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Phone Support Services35% Order Processing & Taking30% Chat Support Services +125% Email Support ServicesSee all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Detail-oriented
Clients have consistently highlighted InfoSource Bulgaria Ltd's exceptional attention to detail and data accuracy. One client specifically noted that the project was completed with 'required precision and data accuracy,' emphasizing the company's detail-oriented approach. Furthermore, another reviewer remarked on their 'remarkable' attention to detail, which contributed significantly to the project's success. Overall, the sentiment regarding their detail-oriented nature is overwhelmingly positive.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022They finished the project with the required precision and data accuracy. Their cost-effectiveness and attention to detail are remarkable.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
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Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$75,000+$25 - $49 / hr50 - 249Couva, Trinidad and Tobago
Services provided
10% Customer Service Outsourcing50% IT Staff Augmentation10% Back Office Outsourcing +310% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projects2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.
Industry Experience
2ndOffice Limited has received positive feedback from clients in the construction industry, particularly in HVAC solutions. Clients commend their expertise in delivering high-quality modular office containers with professional project management, timely delivery, and effective communication. The overall sentiment is highly favorable, highlighting their strong work ethic and alignment with client values. Potential clients in the construction sector may find 2ndOffice Limited a suitable partner for projects requiring customized modular solutions.
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ConstructionWas this helpful?
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Clients have expressed positive sentiments regarding 2ndOffice Limited's pricing and overall value. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' provided. Additionally, the company's commitment to quality and timely delivery was praised, indicating that clients feel they receive a worthwhile return on their investment. Overall, feedback reflects satisfaction with the balance of cost and quality in their services.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% Customer Service Outsourcing10% API Development10% Application Management & Support +910% Custom Software Development10% IT Managed Services10% Marketing Strategy10% Robotics Process Automation10% Web Design5% Back Office Outsourcing5% Product Marketing5% Recruiting5% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsDevsPro is a web development company specializing in creating responsive WordPress websites, custom plugin development, and automation processes. They received highly positive feedback, with 100% of reviewers praising their professionalism, timely deliveries, and alignment with client values. No significant areas for improvement were noted, highlighting their effectiveness and client satisfaction.
Industry Experience
DevsPro has demonstrated expertise in the non-profit sector, particularly in developing websites and custom plugins that enhance operational efficiency. Clients have praised their professionalism, timely delivery, and alignment with organizational values, indicating strong project management capabilities. The positive feedback suggests that DevsPro is an excellent fit for non-profits seeking impactful digital solutions, particularly in web development and automation.
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Clients have consistently noted that DevsPro offers excellent value for money, with one client highlighting that their pricing fit within budget while still providing great quality. The professionalism and commitment of the team to meet project requirements on time further enhance their perceived value. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with no significant concerns raised about pricing.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing80% Call Center Services5% Back Office OutsourcingFocus Areas
70% Phone Support Services20% Chat Support Services10% Email Support ServicesSee all 15 projectsVicky Virtual is a virtual receptionist service company that provides call handling, appointment scheduling, and administrative support. The overall feedback is predominantly positive, with approximately 80% of reviews highlighting their professionalism, responsiveness, and excellent customer service. Many clients appreciate their ability to manage high call volumes efficiently and the positive impact on their business growth, although a few noted issues with service consistency and platform changes.
Industry Experience
Vicky Virtual has demonstrated proficiency across multiple industries, including Legal, Advertising & Marketing, Telecommunications, Financial Services, and Arts & Entertainment. Clients commend their professionalism, responsiveness, and the positive impact on business growth. In the Legal sector, feedback highlights their effectiveness in call handling, while in Advertising & Marketing, they are praised for converting calls into appointments. Overall, sentiment across industries is largely positive, with particular strengths noted in customer service and call management.
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Financial services Advertising & marketing Legal Other Industry Telecommunications Arts, entertainment & music Information technology Retail HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Vicky Virtual as offering competitive pricing that delivers good value for money. For instance, one client noted that their pricing fit within budget and provided good value, while another highlighted that the service paid for itself through increased bookings. However, there were mixed reviews regarding service consistency, with one client expressing dissatisfaction due to multiple platform changes affecting call handling. Overall, many clients found the service cost-effective and beneficial for their business operations.Was this helpful?
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Brooklyn, New York (2) Elysian Fields, Texas (2) Albany, New York (1) Chicago, Illinois (1) Richfield, Minnesota (1) Clifton, New Jersey (1) Lake Charles, Louisiana (1) Des Moines, Iowa (1) Laguna Hills, California (1) Portland, Oregon (1) Seattle, Washington (1) Boardman, Oregon (1) Laurel, Maryland (1)Was this helpful?
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$1,000+< $25 / hr50 - 249Pasig, Philippines
Services provided
13% Customer Service Outsourcing25% Back Office Outsourcing24% Call Center Services +313% HR Outsourcing13% Sales Outsourcing12% RecruitingFocus Areas
100% Phone Support ServicesSee all 4 projectsOptimumSource is a back office service provider specializing in data entry, payment processing, and secure information management. Across reviews, they are consistently praised for their reliability, expertise, and excellent communication, with 100% of reviewers highlighting their ability to save time and costs. Clients express high satisfaction, noting significant cost savings and over 100 hours saved monthly, with no major areas for improvement identified.
Reviews mention Unique expertise
Clients consistently highlight OptimumSource's unique expertise in specialized areas such as regulatory compliance and data security. One client noted their 'complete expertise in this functional area of business' and emphasized their effectiveness in handling complex tasks like payments processing across multiple regions. Another client appreciated their ability to save significant man-hours and costs, underscoring their proficiency. Overall, the sentiment towards their expertise is overwhelmingly positive, with clients expressing satisfaction and confidence in their services.-
Data Security Services for Manufacturing Company
4.5 Nov 2, 2017They are a company that has complete expertise in this functional area of business. They are in constant communication with our department heads and provide us significant cost savings.
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Payment Processing for Manufacturing Company
3.5 Aug 12, 2017They have a broad bench of experts they can bring to bear on a problem, as required.
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Industry Experience
OptimumSource has received positive feedback across various industries, including Manufacturing, Business Services, Financial Services, and Human Resources. Clients praise their expertise in data security, reliability, and customer service, noting significant time and cost savings. In Manufacturing, they excel at safeguarding data, while in Business Services and HR, they effectively manage back-office operations and compliance. Overall, the sentiment is highly favorable, indicating a strong fit for clients seeking comprehensive back-office solutions and support in these sectors.
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Manufacturing Business services Financial services Human ResourcesWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight OptimumSource's competitive pricing and significant value for money. One client noted a monthly saving of $2,000, while another reported savings exceeding $10,000 monthly. Their billing structure is clear, with monthly charges for base services and additional costs for advanced needs. Overall, clients appreciate the cost-effectiveness and reliability of OptimumSource, indicating that the services provided exceed in-house capabilities at a favorable price.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
20% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +415% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingFocus Areas
30% Phone Support Services45% Order Processing & Taking15% Email Support Services +110% Chat Support ServicesSee all 2 projectsVoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
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Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.Was this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
15% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +415% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Call Center Services10% Web DevelopmentFocus Areas
21% Phone Support Services41% Chat Support Services28% Email Support Services +110% Order Processing & TakingSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
Reviews mention Easy to reach
The feedback regarding Sonnecto's accessibility is overwhelmingly positive. Clients consistently highlight their ease of communication, noting that the team is always available via Slack, email, or phone, ensuring urgent matters are promptly addressed. One client specifically mentioned, "I never have to worry about getting a hold of them," reflecting a strong sentiment of reliability and responsiveness. Overall, Sonnecto's commitment to customer support and accessibility has been a significant factor in their positive reviews.-
Lead Gen & Development for Government Tenders Platform
5.0 Jul 1, 2020We use Slack and email to communicate. If there is something urgent, I call them on the phone. They’re always available, so I never have to worry about getting a hold of them.
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Industry Experience
Sonnecto has demonstrated expertise across various industries, notably in SaaS and IT services. Clients have praised their lead generation strategies and development prowess, highlighting significant improvements in sales and operational efficiency. In the SaaS sector, they excelled in enhancing customer support and integrating modern technologies. In IT services, their dedicated teams effectively scaled business operations for coding schools, facilitating growth and optimizing student recruitment processes. Overall, Sonnecto is highly regarded for its adaptability, strong communication, and strategic partnership approach.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
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Clients have expressed a positive sentiment regarding Sonnecto's overall cost and value for money. One client noted an investment of over $50,000, highlighting significant improvements in lead generation and development efficiency. Another client emphasized that Sonnecto provided resources beyond what they could afford independently, facilitating their growth. Overall, clients appreciate the comprehensive support and strategic partnership, suggesting that the investment yields substantial returns in operational efficiency and business expansion.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
30% Phone Support Services25% Chat Support Services25% Order Processing & Taking +120% Email Support ServicesSee all 16 projectsRemoteReps247 is a lead generation company that offers services aimed at generating qualified leads for businesses. However, they have received overwhelmingly negative feedback, with 71% of reviews labeling them as untrustworthy or fraudulent due to unmet promises, poor communication, and lack of deliverables. Only 29% of reviewers noted a satisfactory experience, highlighting their proactive approach and timely delivery.
Reviews mention Communicative
Clients have consistently praised RemoteReps247 for their proactive communication and excellent project management. One client highlighted that they did not need to follow up for information, as the company maintained constant contact and delivered details promptly. The sentiment surrounding communication is overwhelmingly positive, with clients appreciating the timely updates and the structured approach taken throughout the project.-
Mobile App Development for Software Development & Testing Company
5.0 Apr 3, 2024Very good project management. I didnt had to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
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Information technology IT Services Software Business services Other industriesWas this helpful?
Average Project Cost Breakdown
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Overall, feedback regarding the company's cost and value for money is overwhelmingly negative. Multiple clients reported that, despite being attracted by competitive pricing, they received no leads or results, with one stating, "We didn’t get a single SQL or MQL in three months." Another client mentioned, "They promised leads worth $100,000, but they failed to deliver even a $100 project." This sentiment suggests a significant disconnect between cost and perceived value, leading to accusations of unprofessionalism and fraud.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
20% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +315% Sales Outsourcing10% Recruiting10% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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Undisclosed< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing40% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 6 projectsAdentcom Contact Center & BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. Their reviews highlight a 100% satisfaction rate, praising their strong cultural fit, responsiveness, and excellent communication. Clients appreciate their ability to deliver timely results and meet project goals with a dedicated and caring team.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
Adentcom Contact Center & BPO has received overwhelmingly positive feedback for their Phone Support Services, with 100% of clients expressing satisfaction with outcomes and project management. Clients particularly commend their effective communication and dedication to exceeding expectations, noting a strong team culture. Key strengths highlighted include their ability to meet KPIs and deliver timely results, with specific mention of their responsiveness and care for project accuracy.
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Industry Experience
Adentcom Contact Center & BPO has demonstrated expertise across several industries, including Business Services, Home Services, Real Estate, and Consulting. Clients praise their professionalism, responsiveness, and adaptability, particularly in appointment setting, customer support, and data management. The overall sentiment is highly positive, with specific strengths noted in team communication and cultural alignment. This provider is well-suited for businesses seeking reliable BPO services in these sectors.
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Business services Home Services Other industries Real estate ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Adentcom Contact Center & BPO's competitive pricing as a significant factor in their decision to engage the company, with feedback emphasizing 'good value for cost' and alignment with company values. The overall sentiment is positive, with clients expressing satisfaction in the quality of service relative to the price paid. Instances of measurable outcomes and effective project management further reinforce the perception of value, as clients report meeting their goals and receiving attentive support.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing +210% Call Center Services10% Web DevelopmentFocus Areas
30% Phone Support Services50% Order Processing & Taking10% Chat Support Services +110% Email Support ServicesSee all 1 projectsApex Global is a digital marketing and telecom services company specializing in lead generation through outbound and inbound call services, Google AdWords, and SEO. Reviews show that 100% of clients appreciate their high-grade leads, innovation, and deep expertise in digital marketing. They are commended for their self-sufficiency and effective project management, with room for business expansion.
Industry Experience
Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, particularly in lead generation and digital marketing. Clients commend their innovation and proficiency in outbound telecom and Google AdWords. Overall sentiment reflects high satisfaction with their project management and impact on lead quality, making them an excellent fit for businesses seeking to enhance their marketing efforts. Their strengths suggest suitability for clients in similar sectors looking for effective lead generation solutions.
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Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding Apex Global's value for money, noting the high-quality leads generated for their investments, such as the $80,000 spent by one client since 2018. The firm's expertise in digital marketing and outbound services has been highlighted as a significant asset. However, there is a desire for the company to expand its resources, indicating a potential for growth in both service offerings and overall value.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Ahmedabad, India
Services provided
10% Customer Service Outsourcing50% Call Center Services10% Back Office Outsourcing +310% Digital Strategy10% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
30% Phone Support Services30% Chat Support Services20% Email Support Services +120% Order Processing & TakingSee all 5 projectsKey Carrier Management Service (Key-CMS) offers call center and website development services, catering to diverse business needs. The company is praised for its communication, project management, and ability to deliver projects on time. While 50% of reviewers appreciate their comprehensive solutions, some noted areas for improvement in data handling. Overall, Key-CMS maintains a positive reputation among clients.
Reviews mention Communicative
Key Carrier Management Service (Key-CMS) received positive feedback regarding their communication, highlighted by the client's impression of their 'good communication, management, teamwork, and positive outlook.' The client noted that Key-CMS completed projects on time and managed them effectively, although there were instances where not all data was obtained. Overall, the sentiment reflects satisfaction with Key-CMS's communicative approach, despite minor areas identified for improvement.-
Call Center Services for Reverse Osmosis Component Mfr
4.0 May 30, 2024The company utilized Virtual Meeting and Email or Messaging App as the primary forms of communication. We were impressed with their good communication, management, teamwork, and positive outlook. They completed projects on time and managed projects better, though a few requirements were not fulfilled.
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Industry Experience
Key Carrier Management Service (Key-CMS) has demonstrated expertise in the Manufacturing and IT Services industries. Clients in Manufacturing praised their effective project management and communication, noting successful outcomes in call center projects. In IT Services, they were recognized for delivering comprehensive website development solutions, including content creation, on time, with high quality. Overall, Key-CMS is well-regarded for their professionalism and ability to meet client expectations across these sectors.
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IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Key Carrier Management Service's pricing, noting it fits their budget while delivering good value. One client highlighted the company's ability to provide a comprehensive solution at a reasonable cost, contributing to overall project success. Another review emphasized that the team consistently delivered projects on time and maintained effective communication. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance between affordability and quality.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Language InterpretationFocus Areas
40% Phone Support Services25% Chat Support Services20% Email Support Services +115% Order Processing & TakingSee all 1 projectsY-CON BPS is a business process outsourcing company specializing in customer interaction management, virtual sales optimization, and post-sale support. The company has received overwhelmingly positive feedback, with 95% of reviews highlighting its effective project management, quick adaptability, and significant improvements in customer satisfaction and sales metrics. Key achievements include a 40% reduction in cart abandonment and a rise in customer satisfaction scores from 4.1 to 4.8 out of 5.
Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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Undisclosed< $25 / hr50 - 249Noida, India
Services provided
35% Customer Service Outsourcing55% Back Office Outsourcing10% Call Center ServicesFocus Areas
19% Phone Support Services44% Chat Support Services37% Order Processing & TakingSee all 5 projectsAcelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.
Reviews mention Communicative
Overall sentiment regarding communication is highly positive. Clients have highlighted 'excellent communication in a fast and simple way' and praised the provider for their 'ability to work quickly and communicate great.' One client noted, 'excellent communication at all times,' emphasizing reliability and responsiveness. Another remarked on the provider’s strengths in 'communicating and working quickly,' indicating a strong alignment with client expectations.-
Payment Processing for Information Technology Company
4.5 Aug 14, 2017Savings in plans and services, excellent communication at all times, and well-protected data.
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Financial Services Data Entry & Cleansing
5.0 Aug 12, 2017The service provider's strengths include communicating and working quickly. This highlights their ability to maintain effective communication throughout the project.
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Industry Experience
The provider has demonstrated expertise across various industries, including legal, information technology, and general business services. Clients commend their efficiency, strong communication, and ability to save substantial time and costs. Overall sentiment is positive, especially in the IT sector where their rapid service and adaptability are highly valued. Firms seeking back office support in legal and IT services may find this provider particularly beneficial.
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Other Industry Legal Information technology IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's pricing and value for money. Notably, one client reported saving $500 monthly and 100 hours of work, emphasizing the effectiveness of their services. Another client appreciated the competitive pricing, saving up to 12% compared to other providers. Overall, feedback indicates that the company's cost structure is perceived as fair and beneficial, with clients recognizing significant savings and high-quality service.Was this helpful?
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$1,000+< $25 / hr50 - 249Makati, Philippines
Services provided
30% Customer Service Outsourcing40% Call Center Services30% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 3 projectsLoop Contact Solutions is a sales and customer support company offering services such as lead generation, appointment setting, and customer service management. Reviews indicate a 75% positive reception, highlighting their promptness in customer ticket response and ability to meet sales goals. However, 25% of reviews express dissatisfaction with their project management and communication, suggesting areas for improvement.
Reviews mention Efficient
Clients have expressed a highly positive sentiment towards Loop Contact Solutions' efficiency. OneBlade's COO highlighted significant improvements in their first response time to customer tickets, reducing delays from over 48 hours to under 24 hours. The team is noted for their quick adaptability and responsiveness, with daily communication and proactive ticket management. Their ability to learn swiftly and manage customer interactions effectively further underscores their commitment to operational efficiency.-
Customer Support for Razor Manufacturing Company
5.0 Sep 7, 2022Our first response time (FRT) to customer tickets has significantly improved. In the past we were seeing more than 48 hours go by, sometimes 4-5 days, before an email was answered. Today SLA is responses within 24 hours, and live chat response within 3 minutes. They learn fast. They work very fast as well. They keep our ticket queue cleared out at the end of the day almost every day.
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Industry Experience
Loop Contact Solutions has demonstrated strengths across various industries, including Other Industries, Manufacturing, and Healthcare. In the beauty and razor sectors, clients noted significant improvements in customer support response times and overall satisfaction. The manufacturing sector highlighted effective lead follow-up and high transfer rates from expos. However, feedback from healthcare clients indicated inconsistency in communication and follow-through, suggesting a need for improvement. Overall, Loop excels in customer support and sales enablement for beauty and manufacturing clients but may require further refinement for healthcare engagements.
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Consumer Products Manufacturing Beauty & Cosmetics HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Loop Contact Solutions as offering good value for money, particularly highlighting their responsiveness and flexibility in service delivery. One client noted that their pricing and process were appealing compared to competitors, leading to significant improvements in customer support response times and lead follow-ups. However, a contrasting review expressed dissatisfaction with accountability and project management, suggesting that some clients may not feel the pricing aligns with their expectations for performance and reliability.Was this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
30% Phone Support Services30% Chat Support Services30% Email Support Services +110% Order Processing & TakingSee all 1 projectsConeit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Baby Products Retailer
5.0 — Coneit Outsourcing provides customer support services for a pregnancy and baby products retailer. The team uses email, live chat, and phone to address inquiries and troubleshoot issues. Read moreWas this helpful?
Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
50% Phone Support Services30% Chat Support Services20% Email Support ServicesDialnest PTE LTD is a Customer Service BPO that excels in Customer Support Outsourcing and sales outsourcing. Reviews highlight their ability to enhance market reach, improve customer satisfaction, and boost digital presence, with 100% positive feedback on their timely delivery and integration into clients' operations. Their commitment to high-quality, scalable solutions is consistently praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Strategy, Sales & Customer Service for B2B SaaS Co
5.0 — Dialnest PTE LTD provides digital strategy, sales, and customer service outsourcing for a B2B SaaS company. The team manages the client's sales pipeline and customer support to improve their online Read moreWas this helpful?
Industry Experience
Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
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SoftwareWas this helpful?
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing10% Blockchain10% CRM Consulting and SI +1010% Call Center Services10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentFocus Areas
35% Phone Support Services25% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 4 projectsTech Drop Private Limited offers Customer Support Outsourcing, lead generation, and appointment setting services. Clients commend the company for its strategic approach, expertise, and effective results, particularly in enhancing qualified leads and conversions. Tech Drop Private Limited stands out for its exceptional customer support, though there is a suggestion to broaden its service range.
Industry Experience
Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Warszawa, Poland
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +15% Call Center ServicesFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 5 projectsAmevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 months$10,000 – $49,000 avg. project costPhone Support Services Experience
Amevalue has received overwhelmingly positive feedback in their Phone Support Services, with a 90% satisfaction rate among clients. Reviewers highlight their expertise in creating efficient, multichannel support operations, leading to improved customer satisfaction (CSAT) scores and reduced response times. Clients commend their project management, noting timely deliveries and adaptability to shifting priorities. Key strengths include their mastery of tools like Gorgias for seamless e-commerce integration and the innovative use of AI to enhance service efficiency.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read moreWas this helpful?
Industry Experience
Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
30% Phone Support Services30% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSouthwest Recovery Services is a collections agency that specializes in managing overdue accounts and negotiating payments. According to reviews, 100% of feedback is positive, citing a high success rate of 50% in debt recovery and seamless communication. Clients appreciate the team's effectiveness and the impressive sales acumen of the owner, Steve.
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
15% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +315% HR Outsourcing15% Recruitment Process Outsourcing15% StaffingFocus Areas
100% Phone Support ServicesSee all 1 projectsUpsist Inc. is a Customer Service BPO that provides comprehensive outsourced customer support, including call center outsourcing and remote customer care. Their reviews highlight a transformative impact, with a 300% revenue growth reported by clients, and 100% of feedback being positive. Reviewers praise their proactive project management, strategic partnership, and seamless integration into client operations.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Outsourcing Services for Marketing Company
5.0 — Upsist Inc. provides ongoing sales and marketing support to a digital marketing agency. The team's tasks include managing the sales pipeline, performing data entry, creating content, and handling Read moreWas this helpful?
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Call Center Services +410% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategyFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsAmiy is a business development company specializing in providing business development specialists to scale-up businesses across various international markets. Clients report significant satisfaction with their services, noting an increase in opportunities, strong communication skills, and effective project management, with over 90% positive feedback highlighting their local expertise and market understanding.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsInfinity Center BPO is a call center service provider specializing in sales and telemarketing campaigns. Overall, the feedback is predominantly positive, with clients noting a 30% increase in sales and commendable personalized service. Despite minor cultural differences, their adept communication and project management skills, including managing 200 calls per hour, are highly praised.
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
80% Customer Service Outsourcing20% Social Media MarketingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsCustomer Success Point is a Customer Service BPO specializing in customer support outsourcing, managing frontline interactions with efficiency. Reviews emphasize their reliability, scalability, and proactive approach, with 75% noting their strong focus on customer satisfaction. The company excels in transparency and flexibility, adapting to client needs while ensuring timely responses and high CSAT rates.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Mobile Gaming Company
5.0 — Customer Success Point provides customer support outsourcing for a mobile gaming company. The team is responsible for managing frontline player interactions across multiple channels for the client. Read moreWas this helpful?
Industry Experience
Customer Success Point has demonstrated notable expertise in the gaming industry, providing high-quality customer support services for mobile gaming companies. Feedback highlights their commitment to KPIs, effective communication, and strong ownership in partnership roles. Clients experienced improvements in response times, player satisfaction rates, and overall customer care. Their adaptability and proactive approach further establish them as a reliable partner in the gaming sector, making them an excellent fit for businesses seeking enhanced player support solutions.
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Read All ReviewsWhat Clients Have Said
Clients appreciate Customer Success Point for providing good value for cost, with one reviewer specifically noting the company's alignment of values and culture fit. The partnership has resulted in high-quality service delivery, maintaining a median response time under 10 hours and a CSAT rate above 75%. Overall sentiment indicates that clients find the company reliable and committed to performance management, making it a cost-effective choice for customer support outsourcing.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing30% Back Office Outsourcing15% AI Development +415% Generative AI10% Call Center Services10% Sales Outsourcing10% Web DevelopmentFocus Areas
29% Phone Support Services71% Chat Support ServicesSee all 2 projectsWERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.
Industry Experience
WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.Was this helpful?
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
40% Phone Support Services40% Chat Support Services20% Email Support ServicesSee all 3 projectsRemote Ops Solutions is a Customer Support Outsourcing company specializing in virtual assistant placement and administrative support. Reviewers highlight their expertise in sourcing exceptional talent, with 100% positive feedback on their ability to manage tasks like email management and client communications. Clients appreciate their clear communication and project management skills, which enable them to focus on higher-level business activities.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Marketing Co
5.0 — Remote Ops Solutions has sourced a virtual assistant for a digital marketing company. The assistant handles operational support, email inbox management, end-client communications, blog posting, and Read moreWas this helpful?
Industry Experience
Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.
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Food & Beverage Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +610% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsVirtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read moreWas this helpful?
Industry Experience
Virtual Assistance Pakistan has garnered positive feedback primarily from the Home Services industry, specifically noted for their expertise in virtual assistance. Clients emphasize their professional, reliable, and detail-oriented service, which has significantly improved operational efficiency. The onboarding process is praised for its smoothness, while communication remains effective throughout projects. Overall sentiment in the Home Services sector is highly favorable, making this provider a strong candidate for organizations seeking dependable virtual support.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingRedial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Tempe, AZ
Services provided
15% Customer Service Outsourcing70% Call Center Services15% Sales OutsourcingFocus Areas
100% Phone Support ServicesSee all 1 projectsCalibrus is an outbound services company that focuses on enhancing customer contact and service quality. Clients appreciate their efficient, safe, and friendly service, with over 80% of feedback highlighting their good communication and attentive customer interaction. While most reviewers are satisfied, a small portion suggests quicker response times for company calls.
Industry Experience
Calibrus has received positive feedback primarily from the 'Other Industry,' where they have demonstrated expertise in improving customer service through efficient outbound call handling. Clients noted strengths in communication, responsiveness, and quality of service, emphasizing their impact in streamlining operations and enhancing client interactions. Overall sentiment in this sector is favorable, indicating that businesses seeking improved customer engagement and service efficiency would find Calibrus a suitable partner.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Calibrus offers a flexible pricing structure, with monthly costs ranging from $500 to $1000, which clients find reasonable given the quality of service provided. One client noted saving approximately $2,000 monthly due to their efficient operations. Overall, feedback indicates that clients perceive good value for money, appreciating the quality of interactions and the effectiveness of the services rendered.Was this helpful?
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$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +1310% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementFocus Areas
20% Phone Support Services30% Chat Support Services30% Email Support Services +120% Order Processing & TakingSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
Reviews mention Results-oriented
The reviews highlight Attekmi's results-oriented approach, with clients praising their ability to deliver impressive ROI and ensure stable income. One client noted that Attekmi developed unique features tailored to specific business needs, illustrating their commitment to customer satisfaction. Additionally, project management was described as organized and timely, with no complaints regarding delays. Overall, clients express high satisfaction with Attekmi's responsiveness and the effectiveness of their solutions.-
RTB Platform Development for AdTech Company
5.0 May 29, 2025We reached impressive ROI results and ensured high and stable income. We also increased QPS capacities in certain regions. Absolutely no complaints. Everything was organized properly, so we experienced no delays.
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Industry Experience
Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Call Center Services10% BI & Big Data Consulting & SI +310% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesFocus Areas
34% Phone Support Services33% Chat Support Services33% Email Support ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +715% Social Media Marketing10% Call Center Services10% Sales Outsourcing5% Digital Strategy5% HR Outsourcing5% Recruiting5% StaffingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 11 projectsAlpha Assistant is a versatile company providing services such as marketing, customer support, data monitoring, recruitment, and administrative support. Feedback indicates an overwhelmingly positive experience, with 87.5% of clients praising their professionalism, responsiveness, and project management. However, one review (12.5%) highlights significant billing and service issues, suggesting room for improvement in financial management and service consistency. Overall, Alpha Assistant is commended for fostering a collaborative and results-driven environment.
Reviews mention Accessible
Overall, client feedback highlights Alpha Assistant's strong accessibility and responsiveness. One client noted, "Their crew is always available to me," emphasizing their commitment to being reachable. Another mentioned, "The staff at Alpha Assistant is accessible and replies to our messages promptly," showcasing their proactive communication. Both clients expressed satisfaction with the timely delivery of services and the flexibility to accommodate changing project needs, reinforcing the sentiment of accessibility.-
Customer Service Support for IT Communications Firm
5.0 Feb 27, 2024Throughout the project, they communicated in a proactive and open manner. With regard to accommodating our changing needs, Alpha Assistant showed agility and flexibility. To our questions and concerns, they responded quite quickly. They had a crew that was responsive to our input and always available.
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Digital Marketing Campaign Strategy for Digital Agency
5.0 Feb 24, 2024We often speak with their personnel over the phone and email. The staff at Alpha Assistant is accessible and replies to our messages promptly. If I ever need them, their crew is always available to me.
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Industry Experience
Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Telecommunications, Business Services, and Advertising & Marketing. Clients appreciate their strong communication, project management, and efficient problem-solving, noting significant outcomes such as increased sales, improved customer satisfaction, and effective talent acquisition. Overall sentiment is positive, with particular strengths in financial tracking and customer support. However, one review highlights potential challenges in commitment and execution in the Consumer Products & Services sector.
Read All ReviewsSelect Industry to see insights
Financial services Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Alpha Assistant as offering good value for money, with many highlighting their competitive pricing and cost efficiency. For instance, the CEO of Custodia Bank noted that Alpha Assistant's pricing fits their budget while streamlining hiring processes, leading to significant savings. Similarly, the Co-founder of Waterboy emphasized the 'good value for cost' in their long-term partnership. However, one review raised concerns about billing issues, suggesting mixed experiences regarding overall reliability and consistency in service.Was this helpful?
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$1,000+< $25 / hr50 - 249Shah Faisal Town, Pakistan
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +210% AI Agents10% HR OutsourcingFocus Areas
20% Phone Support Services40% Order Processing & Taking20% Chat Support Services +120% Email Support ServicesSee all 16 projectsAssistring LLC is a Customer Service BPO specializing in outsourced customer support and call center solutions. They consistently receive favorable reviews, with 100% of clients highlighting their effective project management and ability to significantly improve customer satisfaction and operational efficiency. Their tailored approach and innovative solutions have made them a valuable partner across various industries, leading to substantial client growth and enhanced customer experiences.
9 of 10 Phone Support Services reviews are 5 stars$10,000 – $49,000 avg. project costPhone Support Services Experience
Overall, Assistring LLC has received highly positive feedback for their Phone Support Services, with 85% of reviewers noting increased customer satisfaction and improved operational efficiency. Clients emphasized the company's strong communication and project management skills, with 90% appreciating their adaptability to unique business needs. Specific strengths include reduced call wait times, effective handling of high call volumes, and a commitment to quality service. Areas for improvement mentioned by 30% of reviewers include enhanced technology for tracking customer interactions.
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11 of 12 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Restaurant & Events Company
5.0 — Assistring LLC provided customer service outsourcing for a restaurant and events company. The team was responsible for managing the client's inbound calls to help them reduce their call drop rate. Read moreWas this helpful?
Industry Experience
Assistring LLC has demonstrated strong expertise in various industries including Retail, Real Estate, Utilities, Insurance, Hospitality, and Consumer Products. Clients have consistently praised their effective multichannel customer service capabilities, improved operational efficiency, and impact on customer satisfaction ratings across these sectors. Particularly in Retail, they have enhanced sales performance and customer experience, while in Utilities and Insurance, they have effectively managed customer inquiries and support. Overall sentiment indicates high satisfaction and a reliable partnership across all industries.
Read All ReviewsSelect Industry to see insights
Retail Real estate Utilities Insurance Consumer products & services Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Assistring LLC's competitive pricing and excellent value for money, emphasizing that their services fit within budget while delivering superior results. One client noted, 'Good value for cost,' while another stated, 'Their professional agents are just great. I am happy with them.' Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, leading to improved customer satisfaction and operational efficiency across various projects.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
16% Phone Support Services42% Chat Support Services42% Email Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.
Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication and responsiveness. One client noted, "They communicate very well and are super efficient and responsive," highlighting the company's commitment to keeping clients informed. Additionally, they appreciated the constant contact and readiness to address inquiries, stating, "They stay in constant contact and are there to answer any questions whenever we need them." Overall, the sentiment regarding their communicative approach is overwhelmingly positive.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Denver, CO
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
35% Phone Support Services30% Email Support Services20% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVonBridge Solutions is a Customer Service BPO that specializes in providing Contact Center Agents and Virtual Assistants. Reviewers commend their reliability, quick adaptation to business needs, and effective communication. Approximately 100% of feedback highlights their professionalism and the positive impact on operational efficiency, particularly in areas such as appointment scheduling and customer inquiry management.
1 of 1 Phone Support Services reviews is 5 stars1 new review for Phone Support Services in past 6 monthsUnknown avg. project costPhone Support Services Experience
VonBridge Solutions has received predominantly positive feedback for their Phone Support Services, with clients appreciating their reliability, quick response times, and effective management of administrative tasks. One client noted a significant reduction in workload and improved operational efficiency. Key strengths include their flexibility and proactive approach to understanding business needs. While there were minor areas for improvement, clients report a satisfaction rate of over 90%, highlighting a strong alignment of values and good value for cost.
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Industry Experience
VonBridge Solutions has demonstrated expertise in the beauty industry by providing essential virtual assistant support to Omon Salon & Beauty Supply LLC. Feedback highlights their strengths in operational efficiency, customer service responsiveness, and adaptability to client needs. The overall sentiment is highly positive, indicating that they effectively enhance business operations, making them a strong fit for companies in the beauty sector seeking administrative support.
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BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with VonBridge Solutions, highlighting that their pricing fits within budget and offers good value for money. One client noted, "Pricing fit our budget" and acknowledged the company's alignment with their values, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients appreciating the affordability alongside the quality of service provided, which has led to improved operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Proactive
Clients consistently praised Profinity for their proactive approach, noting their ability to anticipate needs and provide innovative solutions. One client highlighted their 'strong customer-centric focus' and adaptability, which was crucial for project momentum. Another reviewer emphasized Profinity's exceptional responsiveness and flexibility, stating that their proactive problem-solving significantly enhanced customer support operations. Overall, the sentiment around Profinity's proactive nature is overwhelmingly positive, underscoring their commitment to client satisfaction and operational efficiency.-
Customer Service Outsourcing for Software Company
5.0 Jul 30, 2024What I find most impressive about the company is their proactive approach to problem-solving and strong customer-centric focus. They not only met our expectations but often anticipated our needs before we articulated them, suggesting innovative solutions to improve our customer service. Their unique blend of reliability, innovation, and dedication to client satisfaction set them apart in the virtual assistant and customer support industry.
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Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024What impressed us most about Profinity was their exceptional responsiveness and adaptability. Their ability to consistently deliver on time, coupled with their proactive approach to addressing our needs and feedback, set them apart. Additionally, their strong emphasis on quality assurance and transparent communication ensured a high level of customer satisfaction and seamless collaboration.
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2 of 2 Phone Support Services reviews are 5 starsUnknown avg. project costPhone Support Services Experience
Profinity has received overwhelmingly positive feedback for their Phone Support Services, with clients reporting a 25-40% improvement in customer satisfaction and response times. 100% of reviewers expressed satisfaction with their team’s adaptability and proactive problem-solving approach. Clients highlighted Profinity’s strong communication, timely delivery, and effective integration with internal operations, emphasizing that their support significantly enhanced overall customer experience. Notably, no negative feedback was reported, showcasing Profinity's consistent reliability and client-centric focus.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Profinity provides customer support services for a software company. They manage all customer interactions through email, phone, and live chat and handle key administrative tasks. Read moreWas this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.Was this helpful?
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$1,000+< $25 / hr10 - 49Udaipur, India
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Web Design +610% Call Center Services10% Sales Outsourcing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
28% Phone Support Services28% Order Processing & Taking26% Email Support Services +118% Chat Support ServicesSee all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
Industry Experience
Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.Was this helpful?
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$1,000+< $25 / hr10,000+Irving, TX
Services provided
10% Customer Service Outsourcing75% Back Office Outsourcing15% Call Center ServicesFocus Areas
100% Phone Support ServicesSee all 1 projectsExela (formerly SourceHOV) is a back-office service provider praised for its comprehensive solutions that significantly alleviate operational burdens and save clients approximately 35% in costs. Clients benefit from flexible pricing and commend Exela's strong communication skills, with 100% of feedback being positive, highlighting their capacity to deliver quality work and excellent customer service.
Industry Experience
Exela has received positive feedback primarily from the business services industry, where their expertise in back office solutions has significantly enhanced operational efficiency. Clients have noted substantial cost savings and time reductions, with one client reporting savings of $2,500 and 50-55 hours monthly. Strengths include effective communication and a flexible pricing structure. Overall sentiment indicates a strong match for businesses seeking reliable operational support and cost-effective service solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted Exela's competitive pricing and value for money, with one reviewer stating they save approximately 35% on operational costs and $2,500 monthly. The flexible payment options and overall quality of service reinforce the sentiment that Exela offers a worthwhile investment. Clients highlight significant time savings of up to 55 hours per month, further emphasizing the company's strong value proposition.Was this helpful?
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$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
35% Phone Support Services30% Order Processing & Taking20% Chat Support Services +115% Email Support ServicesSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
Industry Experience
Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & BeverageWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.Was this helpful?
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Accounting +615% Call Center Services10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingFocus Areas
25% Phone Support Services25% Chat Support Services25% Email Support Services +125% Order Processing & TakingSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
Industry Experience
Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
Read All ReviewsSelect Industry to see insights
Environmental ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.Was this helpful?
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List of the Top 15 Customer Service Phone Support Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
35.8/40.020/20 Reviews9.6/10 Clients & Experience6.2/10 Market PresenceService focus
30% Customer Service Outsourcing31% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
33.9/40.019.8/20 Reviews9/10 Clients & Experience5.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Phone Support Services35% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
32.3/40.018.2/20 Reviews10/10 Clients & Experience4.1/10 Market PresenceService focus
40% Customer Service Outsourcing50% Phone Support Services60% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
32.2/40.017/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing60% Phone Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32/40.016.8/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
32/40.016.4/20 Reviews10/10 Clients & Experience5.6/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
31.3/40.015.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
35.3/40.020/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
10% Customer Service Outsourcing33% Phone Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
31.2/40.016.6/20 Reviews9.4/10 Clients & Experience5.2/10 Market PresenceService focus
25% Customer Service Outsourcing25% Phone Support Services75% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
31.2/40.017.2/20 Reviews9.8/10 Clients & Experience4.2/10 Market PresenceService focus
75% Customer Service Outsourcing55% Phone Support Services25% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
33.8/40.018.6/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
33.7/40.018/20 Reviews10/10 Clients & Experience5.7/10 Market PresenceService focus
15% Customer Service Outsourcing30% Phone Support Services85% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
30.7/40.017.2/20 Reviews10/10 Clients & Experience3.5/10 Market PresenceService focus
50% Customer Service Outsourcing50% Phone Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
31.3/40.016.2/20 Reviews10/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
31.2/40.018.6/20 Reviews7.1/10 Clients & Experience5.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Phone Support Services35% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
31.1/40.016.2/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing30% Phone Support Services55% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
31.8/40.015.8/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
60% Customer Service Outsourcing20% Phone Support Services40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.5/40.017.4/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
30% Customer Service Outsourcing30% Phone Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
32.8/40.017.8/20 Reviews10/10 Clients & Experience5/10 Market PresenceService focus
50% Customer Service Outsourcing30% Phone Support Services50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
30.1/40.015.8/20 Reviews10/10 Clients & Experience4.3/10 Market PresenceService focus
50% Customer Service Outsourcing45% Phone Support Services50% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
29.9/40.014.6/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
30% Customer Service Outsourcing55% Phone Support Services70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
29.3/40.016.2/20 Reviews9.2/10 Clients & Experience3.9/10 Market PresenceService focus
40% Customer Service Outsourcing80% Phone Support Services60% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
29.2/40.014/20 Reviews10/10 Clients & Experience5.2/10 Market PresenceService focus
30% Customer Service Outsourcing50% Phone Support Services70% Other -
$10,000+Undisclosed250 - 999Kuala Lumpur, Malaysia
Ability to deliver
29.2/40.014.6/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
40% Customer Service Outsourcing33% Phone Support Services60% Other -
$5,000+< $25 / hr1,000 - 9,999Houston, TX
Ability to deliver
28.8/40.016/20 Reviews7.6/10 Clients & Experience5.1/10 Market PresenceService focus
70% Customer Service Outsourcing50% Phone Support Services30% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
28.7/40.013.6/20 Reviews9.4/10 Clients & Experience5.8/10 Market PresenceService focus
40% Customer Service Outsourcing60% Phone Support Services60% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
30.4/40.015.8/20 Reviews9.7/10 Clients & Experience4.9/10 Market PresenceService focus
45% Customer Service Outsourcing25% Phone Support Services55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
28.7/40.016.4/20 Reviews7.2/10 Clients & Experience5.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Phone Support Services70% Other -
$1,000+$25 - $49 / hr50 - 249Oakland, CA
Ability to deliver
28.6/40.016.2/20 Reviews8.4/10 Clients & Experience4/10 Market PresenceService focus
60% Customer Service Outsourcing53% Phone Support Services40% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
28.6/40.020/20 Reviews8.6/10 Clients & Experience0/10 Market PresenceService focus
55% Customer Service Outsourcing50% Phone Support Services45% Other
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