AnswerFirst provides top-rated, 24/7 live answering services for businesses of all sizes and industries. Since 1998, we’ve helped thousands of organizations handle high call volumes, reduce stress on internal teams, and deliver responsive, human support around the clock.
Our reputation for great service starts with our people. We’re proud to have earned multiple “Great Place to Work” awards, and our positive culture means our receptionists stay longer, perform better, and represent your brand with the professionalism your customers expect.
Why businesses choose AnswerFirst:
True 24/7 answering (same rate for nights, weekends, & holidays)
100% U.S.-based receptionists (no bots, no overseas outsourcing)
Pay-as-you-go pricing (no confusing plans or commitments)
Dedicated White Glove specialist (1-on-1 support for your first 45+ days)
90% of calls answered on the first ring
Client web portal for simple, real-time account management
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AnswerFirst offers competitive pricing with clients saving thousands monthly. Their billing structure includes package deals and hourly rates, with annual spending ranging from $5,000 to $199,999. Clients emphasize their reliability and value for cost, though some suggest lower prices could enhance appeal.
This summary is based on verified Clutch reviews.0 selected
"Overall, we have seen improvements across the organization."
"They deliver a great quality of work."
"They are reliable and have served us well. "
"It is worth the money."
"They are always there when we need it and it's affordable."
"They’ve helped us in bringing more customers to our company."
"We’ve saved a great deal of time and money by using their service."
"It has benefited my organization thanks to its innovative service."
"Our company uses all of their features and it has brought us into the current decade."
"They've performed perfectly for us and given us lots of business."
Showing 1-10 of 24 Reviews
Our Vision: AnswerFirst envisions a healthy world filled with happy people enjoying exceptional customer care.
Our Values: Above all we value integrity, respect, accountability & diversity.
Our Mission: To ensure stakeholder success through sound economic, social & environmental policies, resulting in global growth.
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