AnswerFirst provides top-rated, 24/7 live answering services for businesses of all sizes and industries. Since 1998, we’ve helped thousands of organizations handle high call volumes, reduce stress on internal teams, and deliver responsive, human support around the clock.
Our reputation for great service starts with our people. We’re proud to have earned multiple “Great Place to Work” awards, and our positive culture means our receptionists stay longer, perform better, and represent your brand with the professionalism your customers expect.
Why businesses choose AnswerFirst:
True 24/7 answering (same rate for nights, weekends, & holidays)
100% U.S.-based receptionists (no bots, no overseas outsourcing)
Pay-as-you-go pricing (no confusing plans or commitments)
Dedicated White Glove specialist (1-on-1 support for your first 45+ days)
90% of calls answered on the first ring
Client web portal for simple, real-time account management
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AnswerFirst offers competitive pricing with clients saving thousands monthly. Their billing structure includes package deals and hourly rates, with annual spending ranging from $5,000 to $199,999. Clients emphasize their reliability and value for cost, though some suggest lower prices could enhance appeal.
This summary is based on verified Clutch reviews.0 selected
"This service saves us a lot of money and makes things flow a lot easier."
"Answer First is the best company for these types of services."
"Very accurate, knowledgeable and fast."
"They have helped us benefit the organization by giving customers top priority in answering calls and directing customer requests."
"We’ve had no problems so far and the answering service company has helped us increase our marketing sales."
"It [Answer First] makes my company stand out."
"They have done a good job and we have way less unanswered calls while the business is closed."
"Answer First has performed beyond excellent."
"Their performance has been very good and smooth bringing great results in productivity."
"It has performed better than expected."
Showing 11-20 of 24 Reviews
Our Vision: AnswerFirst envisions a healthy world filled with happy people enjoying exceptional customer care.
Our Values: Above all we value integrity, respect, accountability & diversity.
Our Mission: To ensure stakeholder success through sound economic, social & environmental policies, resulting in global growth.
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