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Enshored

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Powerful outsourcing for ambitious businesses

Enshored powers the growth of ​​ambitious high growth companies by delivering and managing teams of elite outsourcers.

Our 2000+ strong team supports the rapid scaling of our clients, and significantly improves their service quality and responsiveness for their customers. 

Enshored is deeply involved in the AI revolution that is enabling unprecedented change in the way customers are supported. We are AI trainers, co-pilots and consultants. We help our clients find the optimal technology and people solutions for their customer service and back office needs. 

We specialize in delivering solutions in diverse areas including Customer Experience, Back Office, Sales & Marketing, and Content Moderation for clients from a range of industries, including TravelTech, HealthTech, FinTech, E-Commerce and SaaS. We have been named one of the fastest-growing US companies by Inc. 5000 for six consecutive years. 

  • Min project size
    $50,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Pasig, Philippines
  • Year founded
    Founded 2014
  • Languages
  • Timezones

14 Languages that we service

  • English
  • Spanish
  • Arabic
  • Portuguese
  • Japanese
  • Korean
  • French
  • Thai
  • Italian
  • German
  • Mandarin
  • Russian
  • Finnish
  • Filipino

4 Timezones that we service

PST
Pacific Standard Time (PST)
SGT
Singapore Standard Time (SGT)
GMT
Greenwich Mean Time (GMT)
CET
Central European Time (CET)

4 Locations

  • Pasig , Philippines
  • Pasig , Philippines
  • Cebu City , Philippines
  • Lisboa , Portugal

Service Lines
Content Moderation Services
30%
Customer Service Outsourcing
30%
Back Office Outsourcing
10%
Call Center Services
10%
Data Annotation Services
5%
PEO/Employee Leasing
5%
Sales Outsourcing
5%
Social Media Marketing
5%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
90%
Writing & Content Creation Outsourcing
10%
Inbound Services
Inbound appointment scheduling
75%
Answering services
15%
Virtual receptionist
10%
Content Moderation Channels
Profile Content Moderation
30%
Social Media Moderation
30%
Online Community Moderation
15%
Website Content Moderation
15%
Chat Moderation Services
10%
Content Moderation Media
Video Moderation
50%
Text Moderation
25%
Image Moderation
20%
Audio Moderation
5%
Customer Service Outsourcing
Chat Support Services
32%
Phone Support Services
32%
Email Support Services
22%
Order Processing & Taking
14%
Outbound Services
B2C Telemarketing & telesales
100%
Industries
Consumer products & services
30%
eCommerce
30%
Financial services
20%
Information technology
20%
Clients
Enterprise (>$1B)
50%
Midmarket ($10M - $1B)
30%
Small Business (<$10M)
20%

Pricing Snapshot

Min. project size $50,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.8 /5

What Clients Have Said

Enshored offers competitive pricing with contracts like $3,000 per month for Skybound, $25,000-$50,000 monthly for a travel management platform, and $40,000 annually for a SaaS company. Clients praise their value for cost, efficiency, and ability to scale services, often leading to significant cost savings.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 7 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
Learn more about SEO pricing

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Enshored Review Insights

Overall Review Rating

4.8
  • Quality 4.8
  • Schedule 4.6
  • Cost 4.8
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • Challenges with Undefined Processes

    Some clients mention that Enshored excels with defined processes but faces challenges when processes or documentation are not clearly established. Improvements have been noted, but this remains an area for potential growth.

  • Excellent Communication and Responsiveness

    Clients highlight Enshored's excellent communication and responsiveness, which facilitate efficient collaboration and ensure that client needs are met promptly and effectively.

  • High-Quality Deliverables

    Clients appreciate the high quality of work delivered by Enshored, whether it's customer support responses, data entry, or content creation. Their attention to detail and commitment to quality stand out.

  • Strong Customer Support Services

    Clients consistently praise Enshored for their excellent customer support services, highlighting their ability to manage customer interactions professionally and efficiently across various platforms, including email, chat, and phone.

  • Employee Retention and Satisfaction

    Enshored is praised for maintaining low employee turnover and fostering a positive work culture. This stability contributes to consistent service quality and enhances client satisfaction.

  • Valuable Cost Savings

    Clients report significant cost savings by engaging Enshored compared to hiring internal staff. Their services offer a cost-effective solution without compromising on quality or efficiency.

Enshored Reviews

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Back Office Outsourcing for Freight Forwarding Company

  • Back Office Outsourcing Customer Service Outsourcing
  • Email Support Services Data Entry & Processing
  • $50,000 to $199,999
  • May 2021 - May 2030
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0

"They can tailor the team to our specific needs and requests."

Oct 25, 2023
Managing Director, International Freight Forwarder
Anonymous
Verified
  • Supply Chain, Logistics, and Transport
  • Long Beach, California
  • 11-50 Employees
  • Online Review
  • Verified

An internal freight forwarding company has hired Enshored to lessen the hiring burden. The team has developed a back-office support system to streamline operations ad work on data entry.

Showing 11-11 of 11 Reviews

Verified means Clutch independently confirmed Enshored is a legally registered business,
financially sound (Creditsafe: Low Risk), and backed by 11 verified client reviews averaging 4.8 stars.

Learn More
Verified Client Reviews
11
Overall Review Rating
4.8
Source
Clutch
Last Updated
February 5, 2025

Business Entity

Business Entity Name ENSHORED LLC
Source California Secretary of State
Jurisdiction of Formation Califonia
Date of Formation April 13, 2014
Status Active
Last Updated July 13, 2021
ID 201410610315

Credit Report Results

International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated July 13, 2021
Learn More About The Clutch Verification Process

Locations (4)

16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila Pasig, Philippines 1605

751 - 1000

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