Top Call Center Services & Voice Services in Baltimore
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List of the Top Baltimore Call Center Companies & Voice Services
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What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves Baltimore, MDServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a versatile Contact Center Services provider, excelling in Inbound and Outbound Call Center operations, Customer Support, and Phone Support. Reviews highlight their significant impact on customer satisfaction and operational efficiency, with over 80% of feedback noting improved metrics such as reduced response times and enhanced service quality. Clients frequently praise their flexibility and ability to adapt to varying needs.
1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.
Reviews mention Trustworthy
Clients consistently express a high level of trust in Helpware, describing them as 'trustworthy' and 'in good hands.' One client noted Helpware's ability to exceed expectations, highlighting their effective communication and adherence to deadlines. Another emphasized Helpware's integrity and professionalism, stating that their team operates independently while maintaining a strong connection to client needs. Overall, the sentiment reflects a strong confidence in Helpware's capabilities and commitment to delivering quality customer support.-
Call Center Services for Professional Services Company
5.0 Sep 24, 2020They’ve exceeded expectations. Once we agreed to the deal, they had an agent hired in two weeks. They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations. I highly recommend Helpware. Trust them because you’re in good hands.
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Customer Support for Lifestyle Product Supplier
5.0 Apr 4, 2019Strong communication is a key characteristic of Helpware. In any case that lacks instructions, clear expectations, or procedures to follow, their team uses common sense and determination to deliver the best outcome possible. When an urgent problem arises that may damage our company, they alert us right away so we can take action. Otherwise, Helpware operates independently and continues to improve our positioning. We can trust them to handle our customer service side without much activity on our part.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.Was this helpful?
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1 of 1 Baltimore-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in BaltimoreRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementFather Son Locksmith Shop, a Business Consulting company, is headquartered in Fairfax, Virginia. Founded in 1976, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Middletown, DE
Services provided
35% Sales Outsourcing35% Search Engine Optimization30% BrandingCogneve is a SEO company. They were established in 2019, and their services include Search Engine Optimization and Sales Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Baltimore, MDServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Exceptional performance
Clients have consistently praised Six Eleven Global Services for their exceptional performance, highlighting their impressive one-hour response time and urgent task management. One client noted their great cultural fit and alignment with company values, stating, '611 is very responsive and respond with urgency in any task they perform.' Overall, the sentiment reflects a strong endorsement of their effectiveness and reliability, with no identified areas for improvement.-
Customer & Ticket Support Services for Beauty Tech Company
5.0 Mar 17, 2023611 is very responsive and respond with urgency in any task they perform. Highly recommend. I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Baltimore, MDServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.
Reviews mention Great project management
Clients consistently praised A-SALES AB for their structured and effective project management. One client noted their 'very structured and easy to work with' approach, emphasizing timely deliveries and clear expectations. Another remarked on the 'consistent and well organized' management style, highlighting on-schedule deliverables and proactive communication. Overall, sentiment regarding project management was overwhelmingly positive, with multiple clients expressing satisfaction with timely updates and responsiveness to needs.-
Email Marketing & CRM Consultation for Advertising & Marketing Agency
5.0 Mar 4, 2024A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Email Marketing Services for Consulting Company
5.0 Mar 2, 2024Our experience with A-SALES project management was very satisfying. They were great in delivering everything on time and keeping everything clear and transparent. From communication to strategy, everything was handled smoothly and efficiently, making our cooperation with them quite pleasing.
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Sales Outsourcing & Lead Generation for Compliance Platform
5.0 Feb 25, 2025A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Marketing Services for Business Services Company
5.0 Aug 17, 2025They demonstrate a structured yet agile project management style throughout the ABM engagement.
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Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co
5.0 Aug 20, 2025Overall, our Account Manager was brilliant. Any new ideas or issues, or literally anything, are handled extremely quickly. Mostly handled, before a problem ever arose which was nice.
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16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Information Technology, Business Services, Advertising & Marketing, and Healthcare. Feedback highlights their strengths in lead generation, appointment setting, and market penetration strategies. Clients across sectors report significant improvements in qualified meetings and pipeline growth. Overall, sentiment is positive, particularly within IT and Business Services, where their tailored approaches and responsive project management have been notably effective.
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Construction Consumer Products Government Manufacturing Education Financial services Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves Baltimore, MDServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.
Reviews mention Meets deadlines
Clients have consistently praised Appointment Setter Online for their punctuality and adherence to deadlines. One client noted that the team 'never misses a call' and 'meets deadlines and stays on budget.' Another client highlighted their 'on-time delivery' and effective project management, stating that their expectations were met. Overall, the sentiment regarding deadline adherence is overwhelmingly positive, with clients expressing satisfaction and confidence in the team's reliability.-
Customer Service Outsourcing for Plastic Surgery Company
5.0 Sep 3, 2025We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.
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Appointment Setting Services for Garage Repair Services Co
5.0 Oct 30, 2025Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack.
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Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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UndisclosedUndisclosed10 - 49Herndon, VA
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSuper Locksmith Services is a Business Consulting company. In Herndon, Virginia, the team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Newark, DE
Services provided
40% Sales Outsourcing25% Demand Generation Marketing25% Email Marketing +1 service10% Account-Based Marketing99 Crews is a Sales Outsourcing company. Established in 2021, the company is based in Newark, Delaware. Their services include Sales Outsourcing and Demand Generation Marketing.
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UndisclosedUndisclosed2 - 9Newark, DE
Services provided
40% Call Center Services20% AI Agents20% Language Interpretation +1 service20% Sales OutsourcingAurovia is a call center. They focus on Call Center Services and Sales Outsourcing and were founded in 2025.
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UndisclosedUndisclosed50 - 249Newark, DE
Services provided
20% Call Center Services20% E-Commerce Development20% Pay Per Click +2 services20% Search Engine Optimization20% Web DevelopmentLocated in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
2055 Limestone Road STE 200-C
Wilmington, DE 1980876 - 100
607-499-4289
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UndisclosedUndisclosed10 - 49Leesburg, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Business Consulting company. Founded in 1977, their team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Washington, DC
Services provided
10% Content Marketing10% Market Research10% Marketing Strategy +7 services10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web DevelopmentLaunched in 2022, TwelveFifth, Inc. DBA Gurulabs, Inc is a small Washington, District of Columbia-based Market Research company. Their services include Market Research and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Dover, DE
Services provided
40% Call Center Services55% Sales Outsourcing5% Customer Service OutsourcingBased in Dover, Delaware, Call Savvys is a Sales Outsourcing company. They provide Sales Outsourcing and Call Center Services and were established in 2022.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +2 services20% Transcription20% TranslationFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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$1,000+Undisclosed2 - 9Reston, VA
Services provided
20% Business Consulting20% Funding & Investment20% Sales Outsourcing +7 services10% Corporate Training & Coaching5% Content Marketing5% Demand Generation Marketing5% Digital Strategy5% Market Research5% Marketing Strategy5% Search Engine OptimizationRanch Advisors, a Business Consulting company, was launched in 2024. The team offers Business Consulting and Funding & Investment and is located in Reston, Virginia.
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UndisclosedUndisclosed10 - 49Newark, DE
Services provided
40% BI & Big Data Consulting & SI30% Recruiting30% Sales OutsourcingBased in Newark, Delaware, Datahut is a business intelligence company. Their services include BI & big data consulting & SI and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
40% Search Engine Optimization10% Content Marketing10% Marketing Strategy +4 services10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Video MarketingSEO services firm Searchific was launched in 2014. Based in Cheyenne, Wyoming and Arlington, Virginia, the team focuses on Search Engine Optimization and Marketing Strategy.
Read moreSee All Locations (2)Arlington, VA
3033 Wilson Blvd
Arlington, VA 222012 - 5
858.299.8397
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$1,000+< $25 / hr250 - 999Lititz, PA
Services provided
40% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Sales Outsourcing5% Content Moderation ServicesFounded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr2 - 9Newark, DE
Services provided
20% Branding20% E-Commerce Development20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DesignADWRLD L.L.C. Is a branding agency launched in 2017. The team specializes in Branding and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Dover, DE
Services provided
50% Sales Outsourcing25% Back Office Outsourcing25% Customer Service OutsourcingIn Dover, Delaware and Lahore, Pakistan, Moldech is a Sales Outsourcing company. Their services include Sales Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249Dover, DE
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Sales OutsourcingFounded in 2009, Digital Elites is a Customer Service Outsourcing company. Their services include Customer Service Outsourcing and Back Office Outsourcing.
Read moreSee All Locations (2)Dover, DE
9 The Green
Dover, DE 199012 - 5
(409) 916-7383
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$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Services provided
20% Call Center Services15% HR Consulting10% AI Development +7 services10% Cloud Consulting & SI10% Custom Software Development10% HR Outsourcing10% Web Development5% AI Agents5% BI & Big Data Consulting & SI5% Mobile App DevelopmentSee all 1 projectsMCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.
Industry Experience
MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.
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Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.Was this helpful?
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
60% CRM Consulting and SI40% Sales OutsourcingCRM consulting and SI company CRM Toolbox was launched in 2014. The agency focuses on CRM consulting and SI and Sales Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
2055 Limestone Rd STE 200- C STE 200-C
Wilmington, DE 198081
+1.267.630.1423
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$1,000+$50 - $99 / hr10 - 49Dover, DE
Services provided
30% Talent Representation20% Customer Service Outsourcing20% HR Outsourcing +2 services20% Sales Outsourcing10% Executive SearchFrontBurners is a Talent Representation company. They were established in 2021 and specialize in Talent Representation and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
30% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Employer of Record (EOR) Services5% HR ConsultingFoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
800 North King Street
Wilmington, DE 1980110 - 15
(302) 600-1132
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UndisclosedUndisclosed2 - 9Frederick, MD
Services provided
30% Business Consulting20% Corporate Training & Coaching20% Marketing Strategy +3 services10% Commercial Financing10% HR Consulting10% Sales OutsourcingDocius Consulting is a small Business Consulting company founded in 2019. Their team provides Business Consulting and Marketing Strategy.
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$1,000+$50 - $99 / hr10 - 49Newark, DE
Services provided
20% Account-Based Marketing20% Digital Strategy20% Email Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationHeadquartered in Newark, Delaware, Lead Growh is a Digital Strategy company. They provide Digital Strategy and Email Marketing and were established in 2020.
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UndisclosedUndisclosed10 - 49Dale City, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementHeadquartered in Dale City, Virginia, Locksmith & Lock Store is a Business Consulting company. Launched in 1995, the team specializes in Business Consulting and Back Office Outsourcing.
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$5,000+$50 - $99 / hr50 - 249Wilmington, DE
Services provided
60% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO)Medonix, a call center, was founded in 2019. They provides Call Center Services and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Manassas, VA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementAdvanced Locksmith Service is a Business Consulting company. Their small team of employees is based in Manassas, Virginia. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown, DE
Services provided
10% Call Center Services15% Business Consulting15% Commercial Property Management +5 services15% Corporate Training & Coaching15% Graphic Design10% Back Office Outsourcing10% Social Media Marketing10% Web DesignFounded in 2012, Helping One More Entrepreneur is a graphic design agency. The team offers Graphic Design and Business Consulting.
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UndisclosedUndisclosed2 - 9New Castle, DE
Services provided
10% Call Center Services30% Cybersecurity30% IT Managed Services +2 services20% BI & Big Data Consulting & SI10% Cloud Consulting & SICybersecurity company Partners Plus IT Support was launched in 1991. The company focuses on Cybersecurity and IT managed services, and is small.
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UndisclosedUndisclosed2 - 9Reston, VA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Video Marketing10% CRM Consulting and SI10% Email Marketing10% Sales Outsourcing10% Web DesignBroadsun Media, LLC, a small social media marketing agency, is in Reston, Virginia. Their services include Social Media Marketing and Search Engine Optimization.
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
20% Call Center Services20% Recruiting20% Recruitment Process Outsourcing +2 services20% Sales Outsourcing20% StaffingSM Technomine, Inc is a call center company. Headquartered in Laval, Canada and Wilmington, Delaware, the team focuses on Call Center Services and Sales Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
802 N West St.
Wilmington, DE 198011
+1.312.492.4386
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UndisclosedUndisclosed2 - 9Ashburn, VA
Services provided
20% Search Engine Optimization20% Social Media Marketing10% Email Marketing +5 services10% Graphic Design10% Pay Per Click10% Sales Outsourcing10% Video Production10% Web DesignTandette LLC is a small Ashburn, Virginia-based social media marketing firm. The team offers Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr10 - 49Dover, DE
Services provided
20% Account-Based Marketing20% Content Marketing20% Demand Generation Marketing +2 services20% Email Marketing20% Sales OutsourcingContent Marketing company Lemon Leads specializes in Content Marketing and Email Marketing. They were established in 2024.
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$1,000+$25 - $49 / hr10 - 49Hagerstown, MD
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingAntietam Call Center is an answering service. The Hagerstown, Maryland-based company provides Call Center Services and Customer Service Outsourcing.
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
20% Content Marketing20% Public Relations20% Social Media Marketing +4 services10% Advertising10% Pay Per Click10% Sales Outsourcing10% Video ProductionStoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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UndisclosedUndisclosed2 - 9Dover, DE
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignVestify LLC is a social media marketing company. The team offers Social Media Marketing and Search Engine Optimization, and the company is based in Dover, Delaware.
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UndisclosedUndisclosedFreelancerHershey, PA
Services provided
80% Sales Outsourcing5% Business Consulting5% Demand Generation Marketing +2 services5% Email Marketing5% Other Digital MarketingSignals & Scale is a Sales Outsourcing company. They provide Sales Outsourcing and Email Marketing and are headquartered in Hershey, Pennsylvania.
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$1,000+< $25 / hr2 - 9Newark, DE
Services provided
15% Call Center Services15% Back Office Outsourcing15% Customer Service Outsourcing +4 services15% HR Outsourcing15% Recruiting15% Transcription10% Social Media MarketingSuccess Mike LLC is a Back Office Outsourcing company. The team is located in Newark, Delaware, and their services include Back Office Outsourcing and Call Center Services.
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$1,000+Undisclosed10 - 49Dover, DE
Services provided
10% Call Center Services10% Content Marketing10% E-Commerce Development +7 services10% Email Marketing10% Mobile App Development10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web DevelopmentSocial media marketing agency Global results is in Dover, Delaware. The team provides Social Media Marketing and Content Marketing.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +2 services20% HR Outsourcing20% Recruitment Process OutsourcingForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
30% Fractional CMO Services25% Sales Outsourcing25% Social Media Marketing +1 service20% Marketing StrategyBoldAction Group is a Fractional CMO Services company. The team is based in Wilmington, Delaware, and their services include Fractional CMO Services and Social Media Marketing.
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UndisclosedUndisclosedFreelancerFairfax Station, VA
Services provided
20% Search Engine Optimization20% Web Design10% Marketing Strategy +5 services10% Media Planning & Buying10% Pay Per Click10% Sales Outsourcing10% Social Media Marketing10% Web DevelopmentSEO agency Bold Vision Marketing was established in 2023. The team provides Search Engine Optimization and Web Design.
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UndisclosedUndisclosed10 - 49Harrisburg, PA
Services provided
15% Call Center Services20% CRM Consulting and SI20% ERP Consulting and SI +3 services20% IT Managed Services15% HR Consulting10% Back Office OutsourcingAdept Consulting Services, Inc. Is a CRM consulting and SI company. The Lansdale, Pennsylvania-based agency was founded in 1995. Their team provides CRM consulting and SI and ERP consulting and SI.
Read moreSee All Locations (2)Harrisburg, PA
423 Walnut St
Harrisburg, PA 1710121 - 30
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
50% Call Center Services25% Back Office Outsourcing25% TranscriptionAnswering service Pacific Global is in Wilmington, Delaware and Noida, India. They provide Call Center Services and Back Office Outsourcing and were launched in 2001.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
75% Call Center Services25% Customer Service OutsourcingTASCO Message Centers, a call center, is located in Baltimore, Maryland. Established in 1938, the team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Fairfax, VA
Services provided
50% Call Center Services30% Back Office Outsourcing20% TranscriptionFL Technologies is a call center company. The Fairfax, Virginia-based firm provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Wilmington, DE
Services provided
50% Call Center Services40% Customer Service Outsourcing10% Sales OutsourcingAlpha Telemarketing, Inc., a call center service, was founded in 2005. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49Wilmington, DE
Services provided
15% Call Center Services25% Customer Service Outsourcing20% Search Engine Optimization +3 services15% Pay Per Click15% Web Design10% Sales OutsourcingSee all 1 projectsDigital Minds BPO Services specializes in creating visually appealing, search engine optimized, and user-friendly websites, often using WordPress, with added features such as e-commerce capabilities and social media integration. The overall feedback highlights their strong project management skills, responsiveness, and ability to exceed client expectations, demonstrating a professional and proactive approach to their work.
See All Locations (2)Wilmington, DE
501 Silverside Road
Wilmington, DE 198093024769976
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UndisclosedUndisclosed2 - 9Wilmington, DE
Services provided
50% BI & Big Data Consulting & SI25% AI Development25% Sales OutsourcingHeadquartered in Wilmington, Delaware, SalesEngine, Inc is a data analytics company. Launched in 2016, the team focuses on BI & big data consulting & SI and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Dover, DE
Services provided
20% Business Consulting20% Social Media Marketing15% BI & Big Data Consulting & SI +3 services15% Market Research15% Sales Outsourcing15% StaffingValueLinked, Corp. Is a social media marketing agency. They were established in 2012, and their services include Social Media Marketing and Business Consulting.
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