Home Call Centers United States Maryland Baltimore

Top Call Center Services & Voice Services in Baltimore

Ratings Updated: September 18, 2026

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Featured

What are Featured Providers?
ROI CX Solutions

4.8 4 reviews

Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a versatile Contact Center Services provider, excelling in Inbound and Outbound Call Center operations, Customer Support, and Phone Support. Reviews highlight their significant impact on customer satisfaction and operational efficiency, with over 80% of feedback noting improved metrics such as reduced response times and enhanced service quality. Clients frequently praise their flexibility and ability to adapt to varying needs.

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Reviews mention Adaptable
Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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1 of 3 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read more
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Industry Experience

ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Hospitality & leisure Retail

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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Timely
Overall, client feedback regarding Hugo's timeliness is overwhelmingly positive. Clients consistently noted that Hugo delivered projects on time, contributing to their operational efficiency. One client highlighted that Hugo's team demonstrated a strong commitment to deadlines, while another stated they were able to scale operations and enhance support with timely responses. Additionally, a client emphasized the seamless adjustment to their needs, ensuring prompt deliveries without hassle. This dedication to timely execution has been a significant factor in establishing Hugo as a reliable partner.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

Weekly reviews were efficient and effective, making Hugo an invaluable partner in simplifying operations and enhancing our capabilities. Their approach ensured that all tasks were completed on time, meeting our expectations consistently.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Digital Strategy for Environmental Solutions Platform

5.0 Aug 29, 2023

We had an onboarding session that lasted 1 week and then ongoing meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow, ensuring that all steps were completed on schedule.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. This consistent communication ensured that project deliverables were met in a timely manner.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Timely Delivery: Hugo consistently meets deadlines, driving project efficiency and creating capacity. Their proactive approach continuously improves workflows for optimal results, ensuring that all aspects of the project are completed on time.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 47 reviews

Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

50% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Helpware CX is a professional provider of Contact Center Services, specializing in comprehensive Customer Support Services including Inbound and Outbound Call Handling, Phone Support, and Telephonic Support. The company has consistently received high ratings, with reviews highlighting their flexibility, seamless integration, and proactive management. Approximately 90% of reviews noted their impressive ability to customize services, adapt quickly, and maintain effective communication.

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Industry Experience

Helpware has demonstrated significant expertise across diverse industries, including telecommunications, information technology, healthcare, eCommerce, and financial services. Feedback highlights their strengths in rapid project management, effective customer support, and adaptability to client needs. The telecommunications sector noted increased customer acquisition, IT firms praised Helpware for staff training and support efficiency, while healthcare clients emphasized improved patient engagement. Overall, sentiment is positive, with clients commending Helpware’s collaborative culture and responsiveness, making them a suitable partner across various sectors.
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Retail Automotive Telecommunications Information technology Other industries eCommerce Media Advertising & marketing Arts, entertainment & music Education Business services Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Helpware's strong value for money, with many noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, a CEO mentioned they chose Helpware due to its 'good value for cost' and 'pricing fit our budget.' Another client emphasized significant cost savings and efficient project management, stating, 'They meet deadlines and stay within the budget.' Overall, feedback reflects a positive sentiment regarding Helpware's affordability and the quality of their work.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (40) Canada (1) Georgia (1) Kenya (1) New Zealand (1)

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Select VoiceCom

Not yet reviewed

Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Open to feedback
The feedback highlights Select VoiceCom's strong openness to client input, with one client noting their 'extremely well organized and communicative team' that responds within 24 hours. Clients appreciate their 'personalized approach' and willingness to adapt, stating they are 'open minded to change.' Overall, the sentiment is highly positive, with no areas for improvement identified at this time.

Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Severna Park, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company established in 1982. The small team focuses on Business Consulting and Back Office Outsourcing.
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Tech Support Done Right

Not yet reviewed

$1,000+

$50 - $99 / hr

2 - 9

Finksburg, MD

Services provided

20% Call Center Services

25% IT Managed Services

20% Cybersecurity +2 services

20% IT Strategy Consulting

15% Business Consulting

Tech Support Done Right is an IT managed services company launched in 2018. The small team offers IT managed services and IT strategy consulting.
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Featured

What are Featured Providers?
six eleven global services

4.8 10 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Baltimore, MD

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Unique expertise
Clients have expressed high satisfaction with six eleven global services, particularly noting their unique expertise in customer service operations. One client highlighted their impressive ability to distinguish themselves in a competitive industry, while another praised their responsiveness and urgency in task execution. Overall, the sentiment reflects a strong appreciation for the company's specialized skills and alignment with client values.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

I'm impressed with their ability to stand out in an industry that usually blends in with one another.
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Industry Experience

Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & Fitness

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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

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A-SALES AB

4.8 68 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Baltimore, MD

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB is a Contact Center Services company specializing in outbound sales and pipeline generation. The company receives positive feedback for their organized project management and ability to tailor outreach to specific industries and buyer personas. Approximately 87.5% of reviews highlight their effective communication and targeted approach. Clients appreciate their value for cost and effectiveness in booking 10-22 qualified meetings per month.

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Reviews mention Communicative
Clients consistently highlight A-SALES AB's exceptional communication skills, noting their proactive and timely responses. One client emphasized the seamless communication that allowed them to remain informed throughout the project, while another praised the account manager's quick and straightforward communication style. The overall sentiment reflects high satisfaction with A-SALES AB's ability to maintain clear and effective communication, ensuring alignment on project goals and fostering a collaborative environment.

Web Optimization & Apptmt Setting for Business Services Co

5.0 Jun 11, 2024

Without a doubt the communication, you're getting almost instant responses from them! Virtual Meeting was our primary form of communication.
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Lead Generation & Sales Outsourcing for Video Production Co

5.0 Apr 12, 2024

Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine. Our primary form of communication was through Virtual Meeting, Email, or Messaging App.
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Lead Generation for Digital Marketing Agency

5.0 Mar 29, 2024

Yes, they were punctual and detailed. Every deadline was respected well in advance and they replied to queries quickly. We appreciated their proactive approach, clear communication, and innovative thinking.
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Lead Generation & Email Outreach Campaigns for HR Agency

5.0 Mar 11, 2024

Very timely and communicative. I have to work hard to keep up with their pace. If any issues arise, they fix them before I even can bring them up in the weekly meetings!
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Email Outreach for AI Solutions Provider

5.0 Mar 3, 2024

We had regular meetings to check on the campaign performance and made adjustments when we needed to. Our account manager was super responsive, quick & straightforward in communication, which is also another key point that I believe really played a big part in our success.
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16 of 16 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read more
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Average Project Cost Breakdown

Less than $10,000 (20) $10,000 to $49,000 (14)

What Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.
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United States (15) Sweden (10) Norway (7) India (4) England (3) Finland (2) Canada (1) Germany (1) France (1) Japan (1) Netherlands (1) Australia (1) Philippines (1) Poland (1) Singapore (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

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Appointment Setter Online

5.0 54 reviews

Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Baltimore, MD

Services provided

20% Call Center Services

55% Sales Outsourcing

25% Back Office Outsourcing

Appointment Setter Online is a professional Call Center Services company specializing in outbound lead generation, appointment scheduling, and telephonic support. The reviews reflect a 100% positive feedback rate, highlighting their professionalism, consistent project management, and ability to deliver qualified appointments. Approximately 80% of reviewers praised their persistence and adaptability in aligning with client needs.

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18 of 19 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (20) Canada (8) France (1)

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Zaphyre

Not yet reviewed

$1,000+

$50 - $99 / hr

50 - 249

Fairfax, VA

Services provided

30% Sales Outsourcing

20% Content Marketing

15% Marketing Strategy +4 services

10% Email Marketing

10% Search Engine Optimization

10% Staffing

5% Business Consulting

Zaphyre is a Fairfax, Virginia-based Sales Outsourcing company. The team offers Sales Outsourcing and Content Marketing.
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Red2Black Group

5.0 5 reviews

$5,000+

$150 - $199 / hr

2 - 9

Fairfax Station, VA

Services provided

70% Sales Outsourcing

20% Corporate Training & Coaching

10% Business Consulting

Red2Black Group is a consultancy firm specializing in sales enablement, process optimization, and CRM integration, with expertise in Salesforce. Across multiple reviews, they are praised for their efficiency, professionalism, and effective project management. Approximately 100% of the feedback highlights their impressive ability to tailor solutions to client needs and increase sales, with only minor suggestions for improvement.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding Red2Black Group's expertise and experience. One client noted that their sales numbers increased by 50% due to the team's effective training and management. Patrick, the founder, was praised for his intelligence and commitment, being described as an integral partner rather than just a consultant. Overall, clients recommend Red2Black Group for their professionalism and impactful results, with no significant areas for improvement identified.

Sales Team Training for Energy Consultancy

5.0 Feb 22, 2022

Patrick was smart and experienced. He was committed to his work and more than just a consultant; Patrick was our partner and an integral part of our team.
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Industry Experience

Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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IT Services Consulting Media

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Average Project Cost Breakdown

$200,000 to $999,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.
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United States (3) Canada (1) Israel (1)

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Statcall

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Washington, DC

Services provided

100% Call Center Services

Statcall is a small Washington, District of Columbia-based telephone answering service. Their services include Call Center Services.
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Atlantic Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bowie, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Atlantic Locksmith Store is a Business Consulting company established in 1989. The company focuses on Business Consulting and Back Office Outsourcing, and is small.
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Expansion Americas

5.0 5 reviews

$1,000+

$150 - $199 / hr

10 - 49

Ashburn, VA

Services provided

30% Sales Outsourcing

25% Generative AI

25% Market Research +1 service

20% Demand Generation Marketing

Expansion Americas is a market research and business development company, offering services like lead generation, market intelligence, and strategic guidance. The company has received overwhelmingly positive feedback, with clients highlighting its expertise, timely delivery, and impressive conversion rates. Approximately 100% of reviewers expressed satisfaction, noting its strong market knowledge and effective project management.

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Industry Experience

Expansion Americas has demonstrated expertise across three industries: Real Estate, Education, and Non-Profit. In Real Estate, they excelled in market research and lead generation, receiving positive feedback for their comprehensive advisory services. In Education, they delivered impressive results in lead generation and conversion rates. Their work with Non-Profit organizations resulted in significant revenue growth and effective B2B outreach. Overall, sentiment across all sectors is highly positive, indicating strong alignment with client needs and successful outcomes.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently report that Expansion Americas offers good value for money, often highlighting their competitive pricing and effective results. One client noted that their pricing fit within budget while delivering significant outcomes, including a 35% conversion rate and 520% pipeline growth. Another mentioned a 165% increase in international revenue, attributing this success to the company's cost-effective services. Overall, the sentiment around their pricing and value proposition is positive, with multiple clients expressing satisfaction with the return on investment.
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Ashburn, VA

45168 Waterpointe Terrace
Ashburn, VA 20147
2 - 5

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All County Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Laurel, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

All County Locksmith Store is a Business Consulting company based in Laurel, Maryland. They specialize in Business Consulting and Back Office Outsourcing and were launched in 1996.
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Summit Marketing Group

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Germantown, MD

Services provided

20% Content Marketing

20% Email Marketing

20% Sales Outsourcing +2 services

20% Social Media Marketing

20% Web Design

Located in Germantown, Maryland and Germantown, Maryland, Summit Marketing Group is a social media marketing firm. They specialize in Social Media Marketing and Content Marketing.
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Matrix MSP

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Washington, DC

Services provided

10% Call Center Services

10% BI & Big Data Consulting & SI

10% Cloud Consulting & SI +7 services

10% Cybersecurity

10% ERP Consulting and SI

10% IT Managed Services

10% IT Staff Augmentation

10% IT Strategy Consulting

10% Other IT Consulting and SI

10% Unified Communications Consulting & SI

Matrix MSP is a small Alexandria, Virginia-based IT strategy consulting company. The team specializes in IT strategy consulting and BI & big data consulting & SI.
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Washington, DC

1775 Eye Street, Suite 1150
Washington, DC 20006
10 - 15

202 996 8100

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Polymath Marketing

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Baltimore, MD

Services provided

20% Branding

20% Conversion Optimization

20% Email Marketing +2 services

20% Sales Outsourcing

20% Social Media Marketing

Polymath Marketing is a Baltimore, Maryland-based branding agency. They specialize in Branding and Social Media Marketing.
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Logan Locksmith Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Logan Locksmith Shop is a Business Consulting company. Established in 1989, the company specializes in Business Consulting and Back Office Outsourcing.
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Neighborhood Locksmith

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Greater Landover, MD

Services provided

25% Back Office Outsourcing

25% Business Consulting

25% Commercial Brokerage Services +1 service

25% Sales Outsourcing

Neighborhood Locksmith is a Back Office Outsourcing company. The Greater Landover, Maryland-based firm was launched in 1992. Their services include Back Office Outsourcing and Business Consulting.
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Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services, a Business Consulting company, is located in Washington, District of Columbia. The team specializes in Business Consulting and Back Office Outsourcing.
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GoVivace Inc

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

McLean, VA

Services provided

10% Call Center Services

35% AI Consulting

35% AI Development +2 services

10% Customer Service Outsourcing

10% Transcription

GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

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Locksmith & Key Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Gaithersburg, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Locksmith & Key Store, a Business Consulting company, was established in 1982. The firm offers Business Consulting and Back Office Outsourcing.
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Formicidae

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

20% Call Center Services

10% Back Office Outsourcing

10% Branding +6 services

10% CRM Consulting and SI

10% Content Marketing

10% Graphic Design

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

Formicidae, an answering service company, was founded in 2015. The team specializes in Call Center Services and Branding and is headquartered in Bethesda, Maryland.
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VECRA, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Lanham, MD

Services provided

20% Call Center Services

20% Recruiting

20% Staffing +4 services

10% AI Consulting

10% AI Development

10% Transcription

10% Translation

VECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
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Lanham, MD

BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 20706
1

+1-240-331-5301

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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Amber Locksmith Store is a Business Consulting company. The agency is located in Washington, District of Columbia. Their team provides Business Consulting and Back Office Outsourcing.
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Lock Safe Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Germantown, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock Safe Services, a Business Consulting company, focuses on Business Consulting and Back Office Outsourcing. The agency is in Germantown, Maryland.
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Gold Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethesda, MD

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Gold Locksmith Store, a Business Consulting company, was established in 1989. The company offers Business Consulting and Back Office Outsourcing.
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3Links Technologies, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Silver Spring, MD

Services provided

20% Call Center Services

20% Application Management & Support

20% IT Managed Services +4 services

10% Corporate Photography

10% Video Production

10% Web Design

10% Web Development

3Links Technologies, Inc. Is a small IT managed services company. They offer IT managed services and Application Management & Support and were founded in 1998.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Washington, DC

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Exclusive Locksmith Service is a Business Consulting company founded in 1976. Their team provides Business Consulting and Back Office Outsourcing.
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Cool & Associates LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Westminster, MD

Services provided

10% Call Center Services

20% Marketing Strategy

10% Branding +7 services

10% Business Consulting

10% Corporate Training & Coaching

10% Event Marketing

10% Media Planning & Buying

10% Translation

7% Recruiting

3% Staffing

Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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City Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Hillcrest Heights, MD

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

City Locksmith Store is a Business Consulting company founded in 1985. Their team focuses on Business Consulting and Back Office Outsourcing.
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Government Tactical Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Vienna, VA

Services provided

20% Call Center Services

20% Business Consulting

20% Corporate Training & Coaching +3 services

20% Custom Software Development

10% BI & Big Data Consulting & SI

10% Cybersecurity

Based in Vienna, Virginia, Government Tactical Solutions LLC is a midsize software development firm. Their services include Custom Software Development and Call Center Services.
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Metro Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Arlington, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Founded in 1996, Metro Locksmith Services is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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Afef Digital

4.8 2 reviews

$5,000+

$50 - $99 / hr

2 - 9

Dover, DE

Services provided

20% Conversion Optimization

20% Ecommerce Marketing

20% Pay Per Click +3 services

20% Sales Outsourcing

10% CRM Consulting and SI

10% Low/No Code Development

Afef Ayed is a digital marketing agency specializing in Google AdWords and tracking metrics. Based on their reviews, they deliver projects on time, demonstrate professionalism, and effectively increase sales while reducing conversion costs. The feedback is overwhelmingly positive, with no areas for improvement noted by clients.

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Industry Experience

Afef Ayed has demonstrated expertise in the healthcare industry, particularly in digital marketing, as evidenced by positive feedback from clients. Reviews highlight strengths in setting up Google AdWords and tracking metrics, resulting in increased sales and reduced conversion costs. The overall sentiment is highly favorable, with clients appreciating Afef's professionalism, clear communication, and timely project delivery. This provider may be an excellent fit for healthcare businesses seeking robust digital marketing solutions.
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Healthcare

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Afef Ayed's cost-effectiveness and value for money, noting significant increases in sales and decreased conversion costs. One CEO highlighted the company's professionalism and timely delivery, stating, 'Sales increased and cost of conversion decreased.' Overall, feedback indicates that the services provided are well worth the investment, with no reported areas for improvement regarding pricing.
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Dover, DE

1111B South Governors Avenue
Dover, DE 19904
2 - 5

+1 602-755-3406

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Epsilon Inc

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Arlington, VA

Services provided

25% Call Center Services

25% Cloud Consulting & SI

25% Cybersecurity +1 service

25% IT Managed Services

Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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Arlington, VA

2231 Crystal Drive Ste. 205
Arlington, VA 22202
1

828-398-5400

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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is headquartered in Alexandria, Virginia.
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Creatics Solutions

Not yet reviewed

$10,000+

< $25 / hr

50 - 249

Dover, DE

Services provided

100% Call Center Services

Creatics Solutions is an answering service located in Dover, Delaware. They offer Call Center Services and were established in 2019.
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Getsally

5.0 2 reviews

$1,000+

Undisclosed

10 - 49

Dover, DE

Services provided

70% Sales Outsourcing

30% Email Marketing

Getsally is a lead generation company specializing in creating consistent outbound pipelines for businesses. According to reviews, they excel in crafting targeted messaging, which accounts for their high success rate in securing quality leads. Clients report a significant increase in qualified leads and meetings, with one stating a monthly generation of 10–30 qualified meetings. Their project management is also highly praised for its seamless execution and adaptability.

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Cyprus (1) Poland (1)

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AV IT Business Solution Pvt. Ltd.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

80% Sales Outsourcing

10% Email Marketing

10% Market Research

AV IT Business Solution Pvt. Ltd. Is a Middletown, Delaware-based Sales Outsourcing company. They specialize in Sales Outsourcing and Market Research and were founded in 2019.
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PerfectBPOSolutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fairfax, VA

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Advertising

10% Business Consulting

10% Marketing Strategy

Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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Velan Healthcare Services

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Dover, DE

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

Velan Healthcare Services is an answering service company. They offer Call Center Services and Back Office Outsourcing and are headquartered in Dover, Delaware.
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Cheryl Jefferson & Associates, LLC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Fulton, MD

Services provided

10% Call Center Services

60% Accounting

20% Financial Consulting +1 service

10% Back Office Outsourcing

Founded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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Digitally Prime

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Fairfax, VA

Services provided

10% CRM Consulting and SI

10% Content Marketing

10% E-Commerce Development +7 services

10% Email Marketing

10% Mobile & App Marketing

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

Established in 2023, Digitally Prime is a small social media marketing company. Their services include Social Media Marketing and Content Marketing.
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NIB

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% Call Center Services

20% Branding

20% Conversion Optimization +2 services

20% Cybersecurity

20% Web Development

NIB, a branding agency, was established in 1938. They focuses on Branding and Conversion Optimization.
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Ultatel

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Herndon, VA

Services provided

25% Call Center Services

50% Unified Communications Consulting & SI

25% AI Agents

Ultatel, an unified communications consulting & SI company, was established in 2016. The team offers unified communications consulting & SI and AI Agents.
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TechNinja LLC

5.0 1 review

$25,000+

< $25 / hr

10 - 49

Wilmington, DE

Services provided

45% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +1 service

15% Sales Outsourcing

TechNinja LLC, a provider of Contact Center Services, excels in customer experience and sales management. The company receives overwhelmingly positive feedback, with nearly 100% of reviews highlighting their contribution to significant cost savings and enhanced customer retention. Clients praise their timely communication and proactive support, noting a remarkable reduction in error margins and customer complaints.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales & Account Mgmt for Design & Printing Solutions Co
5.0 — TechNinja LLC provides sales and account management services for a design and printing solutions company. The team coordinates with customers to ensure that the end products meet their expectations. Read more
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HS MED Solutions

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Middletown, DE

Services provided

25% Back Office Outsourcing

25% Customer Service Outsourcing

25% Finance & Accounting Outsourcing (FAO) +1 service

25% Sales Outsourcing

Back Office Outsourcing company HS MED Solutions is based in Middletown, Delaware. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Elite Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Reston, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Elite Locksmith Services is a Business Consulting company. Their team is in Reston, Virginia. The agency focuses on Business Consulting and Back Office Outsourcing.
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NicSquared Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Bethesda, MD

Services provided

15% Call Center Services

50% Accounting

20% Cybersecurity +2 services

8% Recruiting

7% Staffing

NicSquared Solutions, a small Accounting company, is located in Bethesda, Maryland. The team offers Accounting and Cybersecurity.
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City Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Herndon, VA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

City Locksmith Services is a Business Consulting company. Based in Herndon, Virginia, the firm specializes in Business Consulting and Back Office Outsourcing.
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Truewave ITES

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Smyrna, DE

Services provided

70% Sales Outsourcing

20% Email Marketing

10% Pay Per Click

Sales Outsourcing company Truewave ITES is located in Smyrna, Delaware. They provide Sales Outsourcing and Email Marketing and were established in 2019.
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Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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Avilamb

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Arlington, VA

Services provided

20% Call Center Services

20% AI Development

20% BI & Big Data Consulting & SI +2 services

20% CRM Consulting and SI

20% Cloud Consulting & SI

Established in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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Wexler Marketing

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Alexandria, VA

Services provided

20% CRM Consulting and SI

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% Video Production

10% Content Marketing

10% Content Writing Services

Wexler Marketing is a SEO agency. They were established in 2012 and offer Search Engine Optimization and Video Production.
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Worth Social, LTD

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Potomac, MD

Services provided

20% Content Marketing

20% Pay Per Click

20% Sales Outsourcing +2 services

20% Search Engine Optimization

20% Social Media Marketing

Worth Social, LTD is a social media marketing firm launched in 2013. Headquartered in Potomac, Maryland, the team specializes in Social Media Marketing and Content Marketing.
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STRATAC

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Falls Church, VA

Services provided

20% Branding

20% Sales Outsourcing

20% Search Engine Optimization +3 services

20% UX/UI Design

10% Content Marketing

10% Content Writing Services

Established in 2004, STRATAC is a branding agency. Their team focuses on Branding and Search Engine Optimization.
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